Domino's Pizza

15 pm it is now 9pm. No one should have to wait this long for an order. When I called 3 times I was told it was already on its way. Still no good, I live at Ross from them.

In Monroe ga 30656 Debbie carter

about 2 weeks ago. 99 each and sides too. We asked for 2 vegetable pizzas , garlic knots, and a couple of 20 oz sodas. we waited outside the 20 minutes. my husband went in to pick up and they gave him only one pizza and told him that we only ordered one.

of course we needed 2 that why we ordered 2. so my husband asked for another one to be made and being that the order guy didn’t listen to what i said. they charged us full price for both pizzas.

in the last 2 years every time we order they get something wrong, we kept giving chances but enough is enough. we will no longer order from domino’s and will post it on my blog and ask my 700 thousand followers to post it on their blogs. this should raise awareness.

I will never order from the Dominos in Meridanville Al store this place has the worst cust service I have ever seen this place should not even be open for bussiness

Company will not honor a credit given to me case id # 5227565 as it was not applied to my account. Manager Yolanda has not gotten back to me in a week. District manager Danny advised by email today. Did I get scammed? Chris Cox 956-451-5843

I have a credit that the local store will not honor. Case ID 5227565. The credit was never applied to my account. It is impossible to get feedback. Does anybody at Domino's care? I have tried in vain to reach out but their website does not lend itself to complaints.

No wonder their rating is as poor as it gets. Chris Cox 956-451-5843

I ordered from the app. $52 in food for me and a coworker. I paid and continued working. The Washington road dominos in Augusta Ga refunded my money with no explanation and never answered the phone when I called. I feel that some kind of explanation should have accompanied the text that I received about my refunded order!

I love Dominos and have ordered a lot over the years but this didn’t sit right with me!

99 each. Parmesan bites last several orders were flat and were told that’s new recipe. TV doesn’t show flat bites hmmm. Manager at Ashdale plaza doesn’t care about his customers at all. Will continue not to order from domino’s. Enough is enough.

Waited for over 2 hours for pizza delivery. Ended up canceling the order. Called the restaurant multiple times and the reps continued to put me on hold. Very poor service!!

Place an order for a small thin crust pizza my system said it was $799+ tax I get there they tell me that it’s $12 they said the coupon was only for the large which I didn’t see that in the system stead of accommodating me they canceled the order I did tell them I was not paying $12 for a small Domino’s Pizza I think somebody to talk to that store about customer service it was a store that was on stage and 98th in Albuquerque New Mexico I was there at 6 o’clock on May 14

I ordered a pizza a few days ago. It said it would take an hour. I called several times after and they said it was being delivered. After 2 hours I canceled my order A few minutes later a driver calls that he’s at my house.

I told him that I canceled and he said ok I’ll take it back. I certainly think he should have given it to me for free since I waited so long. Terrible customer service

Your staff nature is rude with customer there will on online transaction taken on Sunday we feel uncomfortable in ur shop it's will mental disturb related ur staff at Vastral branch

I don’t like the fact that I can’t pay with cash on a delivery no more I’d literally went through the whole process of ordering and then I came to the pay option cash was not an option.

I treat very poorly when i order a pizza was very rude did not make my pizza was turn away. Told me it would be and hour and a half.wouldnot take my order Very unsatisfy store #5784 raleigh lagrane memphis tn

My husband ordered pizza at 6:19 and he called at 7:40…still no food. They said they only had one driver and my husband asked if the food was warm.. we were next delivery. Got it ice cold! Never going back…

This is the worst experience I’ve had with Domino’s and I probably won’t be buying from here anymore I turned in my order online which cost me $40 was supposed to be delivered to a hotspot at 9:23 PM at 10:09 it’s still not delivered so I called the store and they tried to say it was a carry out when the person who answered the phone clearly asked me if I was calling about the hotspot delivery apparently they forgot about my order so now I’m still waiting and they still have an arrived

DOMINOS ADVERTISES DELIVERY BUT WHE CALLED TO PLACE ORDERS - THEY DONT DELIVER

I made an online order on April 22nd , they showed the status bar and it said someone started to prep the order . Then an hour later still saying prep . I called the store and got a brain dead employee, he placed me on hold with his attitude.

Got back on saying we’re really busy . It will be another hour . I ask him what he thinks about that and he could care less . No customer service, no respect, no business ethics. Sad , sad , sad !!

My order was one pizza , one order of bread bites , one order of chicken and a salad . Three items in reality because the salad is already made . Bad Business !!

My order was 50 mins late that's how long i waited at front of store then I got home and recieve wrong items then I rang up and spoke to manager who told me was my fault and hung up on me ruinedmy entire Night the only pizza for me in whole order so I have to starve worst experience I've ever had never wanna order here again

I have had REPEATED AWFUL service with Dominos. Why cant they operate as a normal business?

For example, I placed an order today at 4:49 pm. It is now 5:49pm and it hasn't even left the store yet!!! Unbelievable. This is a constant occurrence and they just keep offering me free pizza as a condolence. Why do I want more free pizza that is going to take 2 hours to get here?

They have also sent me wrong items in the past without even calling me to tell me my original items were out of stock and see if I wanted a substitute. When I called to complain and ask for a refund, they tell me cant refund an online order???? This seems like theft.

The manager is not even apologetic or friendly. This is in Elsmere, DE. Carlos is the manager. Please do something or close the store.

I order pizza today April 9th at the location in BVL AMD THEY DELIVER THE PIZZA TO OUR NEIGHBOR . The neighbor came to us and gave us the pizza stating that the girl left it there. We contacted dominos since is gross that our pizzas were left next door and the Representative said that Dominoes policy is if you left a pizza at another location and they said they order they leave the pizza.

Which is completely Wrong bc who orders a pizza so it can be wrongful Deliver. The young lady refused to give us her name and was very rude and disrespectful! I was very upset at her rudeness and I told her I Was going to report her and she said she didn’t care and that she will block us from ordering pizza again when she was the one that deliver the pizza to the wrong address. Horrible service!!!

The…

On today 4/8/22, i tried to order online a large pizza and order of chicken which showed $28 and some change. Couldn't pay online, went inside to order it and it was $32. Ended up ordering a medium and told the clerk it was not my fault that I couldn't pay online.

Another customer stated he had the same problem. I wasn't happy that I couldn't get the large at the price I got the medium pizza. I felt I should have gotten for the online price.

Waited more than three hours for a cold pizza. Couldn't cancel order or get through to the store to get refund.

April 2 at approximately 9:30 called Branch address 7518 Auburn Blvd Citrus Heights ca to order 3 pizza. I had to repeat my order 2 times and address 3 times. The person was lost in the order the whole time like they didn’t pay attention to me.

Told him never mind and hung up the phone. I then went in line to order it instead. Everything went through and my group waited an hour and nothing has shown. Called the branch and they said they haven’t even started it due to only 2 drivers.

It is now close to 11pm and way too late to eat. Group going home. It would have been nice to get a call or update on line stating what was going on but received no communication at all. The lady said we can come in to pick up.

Told her what about the delivery fee you have charged me already. She said she…

Worst service ever. I placed an order at 8:45 pm. It’s not 11:42 and I’m still waiting for it. The tracker shows the pizza is on the way then jumps back to quality check. I called the store to find out what happened.

I have now been on hold for 25 minutes. I hope it’s free as your policy states.

I ordered a pizza from Pittsburgh downtown and it was not delivered to me by driver saying that I don't care and will not give. He reported the store wrongly that I was asking pizza complimentary which I never did.

I got reply from store that driver denied to deliver the pizza so that they can't deliver it, just a half a mile away from my hotel. I waited for 3+ hrs and no delivery.

I walked in to pick up my pizza and your staff was vaping during business hrs while making pizzas and my order tasted and smelled like puke, on top of that one of the workers looked visibly sick.

I ordered a sausage and salami pizza pasta night it was like a child prepared it I never had anything like it too much sauce not enough toppings. I worked 36 hrs. Straight and had to go to bed hungry. I couldn't eat it.

I t was the worst I ever had.

99 deal when called the store about it was told too bad guess have to pay full price asked for corporate numbers told me to find it myself called another store to get it they gave me wrong number then call the 3 rd store in Artesia New Mexico alba answered was the rudest lady I have ever in countered refused to let me to talk to a manager without having my name it’s shouldn’t matter who is calling it’s non of the employees business the manager is there to help customer experience this company has gone down hill in the pass few yrs can’t wait for a papa Johns to come in

I ordered some pizza from dominos on Rahway ave in Woodbridge Njt at 429 on 2/27/22 I waited for my wife to get home before we ate as we opened the voices there were roaches in the box I threw the pizza out and called the store back and the guy who answered got very nasty and told me it’s nothing he can do if I have any problems to call corporate I tried to explain to him I didn’t eat the pizza rite away because I waited for my wife to get home will never buy from that store again

I received the wrong order because the representative incorrectly took my order and incorrectly charged my credit card and when I called the store back I was cussed at and yelled at by 2 associates and then hung up on by a manager after being threatened by yet another associate

Hi, I ordered four items. My order number was 2772. I ordered two medium pizzas, marble brownies and Italian Pasta dish. One of my pizzas was cold it had more dough than toppings and I asked for BBQ sauce I didn't see it on there so I was just eating toppings and cheese no sauce.

The pasta was so light it barely had pasta more sausage and cheese than pasta. I called and told them about it they offered to come pick it back up but when I realized it was raining too bad I didn't want the driver to have to go through all that.

Then I said I was gone eat it and when I started eating my pizza that's when I called back to speak to the manager and the employee said he was busy he'll give me a call back. I never received the call at all and didn't say ma'am I'm sorry or anything about your order.…

My pizza was 3hrs late!! For 2 pizzas!!!! I am beyond outraged of the disrespect and unprofessionalism of this manager in the store.. something needs to be done!!!

Ordered online & it took 40 minutes to ready the order , my husband picked up the order . When we checked the order it was incorrect, called & was told they would correct the order & I could pick up in a few minutes & they would bring it out to the car .

However upon arrival I called to let them know I was there but was left on hold ten minutes, hung up & called back only to be left on hold once again . I went inside the store to get my order & was greeted by 2 rude workers who argued with me , in front of other customers who were equally upset by their demeanor .

I feel I should have been offer an apology not an argument from the two rude employees. Needless to say this will most likely be the last time I order from this store . Someone needs to teach them how to handle the public and…

00when I made the order. found out that it was not. We then had to tip the delivery person. 00 go to. WILL PROBABLY NEVER ORDER FROM HERE AGAIN AND WILL LET EVERYONE ELSE I KNOW TO DO THE SAME.

GET BACK WITH ME ON THIS ISSUE.

Made a order on line and was called by staff to say that the were not taking online orders. Called about 3 hours later to place a order and asked were they still not delivering. The young lady on the phone was real rude and started humming on the phone.

I asked several times about delivery and she said nothing. Then she finally screamed in the phone no delivery cause we aint got no driver and hung up the phone. very poor service.

00 incentive when hired but has not ever paid it out. Checks are always late, they won't set up direct deposit. When asking for copies of documents they won't provide them. You can contact me for more details/documentation at Michelle Thomas

I got the wrong order and the person is using foul languages telling me I’m not getting my money refund back and to do whatever I want to do!

Oder my pizza online at 7;22pm it stated pizza would be ready at 7:40. So I drove up to window at 7:40 paid for my pizza they stated that my pizza would be a few more minutes i said okay.

Waited in parking lot until 8pm and then I got out my car went inside gave my name to find my pizza sitting on a rack with my name on it. They had no intention of bringing me my pizza in a timely manner and upon getting home which is fuve minutes away my pizza was cold.

I was too disappointed to even take it back. I really want my money back. Bad business and service.

Ordered on line. Did not get what I ordered. Guy at the store said “well I guess you hit the wrong button, because this is what the order said”. Told him I didn’t want that pizza. He kept saying “that’s what you ordered”.

99 and he just shrugged his shoulders. Took the pizza out of the store and put in trash bin and left. If I don’t here something from this complaint, I will assume Dominos is always right and customer always wrong. Won’t bother you again.

A random employee (looked like a manager) started harassing me and friend outside by a trash can for him smoking even though that area is private and a good area for it. He was acting very aggressive over him smoking outside.

APP says 15-25 min..store says HA’s knows they have one driver …a few hours. Web site says 30 min guarantee…how can they just lie? False advertisement.

Hotline service no is not connected always very very poor service we can not do any urgent reservation always very very poor customer service shit what this service very bad

Ordered 2 salads and 2 subs also ordered a pizza never got the pizza and the subs were not done and said was brown and no chicken was on it

Ordered the cheese and marinara dipping sauce there was barely a 1/4 of an inch in the pan and it was burned on the sides and dried up not worth 3.99 I want reimbursed

Haven't ordered your pizza in quite awhile before yesterday. Service was great....pizza not so much. Sorry.....just wasn't very good

I ordered roughly about 4-5 orders on 12/07/2021 at the Vinton 8093 location for a work function. When I spoke to the employee on the phone who I placed my order with, I mentioned that I would like one order around 5:30PM and the other sometime after 10PM that night - they said no problem. When the order arrived at 5:30PM, I signed for the order and tipped the driver $25 for BOTH deliveries, including the 10PM one. Since this is a work function, the company would not approve me giving a $50 tip. Therefore, I signed the 5:30PM ticket and put $25 as the tip and I received the ticket for the 10PM order, but I did NOT write or approve anything for that order (the tip).

I'm not sure if the young man was confused, but I was over charged for the order of $120.86 - there should not have been any…

Went to the store on Dixie high way In Saginaw Michigan. As I arrived I seen two employees in the back arguing. I said excuse me, a employee by the name of “ Aden Vincent” then said “ Shut up nigger were talking” I remained humble as much as I woulda like to come around the counter.

I said where is your manager he said I am the manager what do you need! I said nothing to him and I walked out! I’ll never buy from dominos again

I was rhe only customer in there the manager looked at me and kept working after a few minutes I asked was he going to bring me the food I ordered (which was already boxed and waiting) he then stormed over asking my name several times not giving me a chance to speak and then when I 0aid him he threw my change down on my box I then

told him next time put my famn money in my hand and it didn't help that I'm a lack young woman and he was white this is unacceptable and I order from there too much to get this treatment

Customer service horrible, ordered pizza watch it sit on shelf for 15 min till i finally said something. One of item still not up. They took from other order. Told manager he just shook his shoulders and then got rude when i was nit happy with response.

Will not go to dominos again!!!!!

I never would have guessed it would happen again after I complained back in November when this happened the first time. Now, the same exact problem has happened yet again. My last two experiences with ordering Domino's pizza to be delivered to me at my hotel have been the worst experiences I have ever had with Domino's. I now worry that you have given too much up to your franchise owners. These two stores are the ABSOLUTE WORST in the HISTORY of ANY pizza delivery I have EVER HAD.

For one, BOTH delivery drivers were extremely defensive and took absolutely NO RESPONSIBILITY for the 2 hour delay in delivering our pizzas. Yes, I sad TWO HOURS. Your tracker software is a JOKE. Both delivery drivers claimed that the tracking system has nothing to do with their store and so I should not pay…