Domino's Pizza

On 10/11/2019 at approx. 2:30 PM I drove past Domino's Pizza at 576 New Brunswick Ave. Perth Amboy NJ. 99 special. The man behind the counter said I had to order the pizza online. ) He turned his back to me and walked away from the counter.

I asked his name, but he ignored me. There were no customers in the store. I am a senior citizen and only have a flip phone. I left with no pizza.

I placed an order online for 2 pizzas, one pepperoni and one pepperoni and bacon with specific instructions of no garlic sauce on the pizza with bacon. When I arrived at the store they were just coming out of the oven.

I was told that the one with no garlic sauce had to be remade because there was garlic sauce put on the crust. I was told it was going to take another 15 minutes. I said that's fine. M. and didn't leave until almost 11.

The pizza was remade and sat on the rack for about 25 to 30 minutes until a third employee finally came out and ask me what the name on the order was and i said the name on the order. he handed me the pizzas and ask if it looks ok and i said one is pepperoni and bacon.

He then opened the second pizza and just about touched the pizza when he pointed to the…

99 when my wife called the young lady told her she could get Med for that price so mu wife ordered them. I told my wife I had seen the ad all week for a large at that price and she said the young lady said I was mistaken so while we were eating the pizza the commercial came on and I told my wife I was right.

50 profit on those pizzas means more to him than a happy coustomer.

Store #3180 I called for the special on 7 pizzas. Was told 5.99 med asked about 5.99 large was told 7.99. When I got to pick it up manager told me some people don't know all the specials and didn't do anything for me

I am a 72 year old lady that is almost computer illiterate. I wanted to order a large 2-topping pizza from our Mount Oak Road, Bowie, Md. Domino's Pizza. I called to order and was told that you can only order a pizza over the computer.

I tried and it didn't go through. I called and asked if they could please order it over the phone and was told NO!!! I will never eat Domino's Pizza again. You sure lost this customer!!!

we ordered online at about 5:50 said 20 mins we get there ohh say 20mins later the kid working says i'm super busy it's only me i havent even made any pizzas because my screen is full. So then i said ok what are you going to do he said i recomend calling coorperate and getting money back with no intensions of making anyones pizza there were atleast 6 of us waiting fo food.

Then I said ok let me talk to manager where is your manager on duty right now he relplied with i dont know mind blown my self i waited about 15 more mins and he still hadnt made any pizzas so basically he wanted everyone to stop there orders so he didnt have to make them i'm sorry but not sure who hired that guy but

he is just not with it! so then i drove across town ordered from hillside store got it i was so…

at the time of delivery I had told them I will send back the food coz cannot eat cold pizzas I will leave you to take a call on this...... my reg number 9972220165. if possible listen to call recording of dominoes r t nagar Bangalore 32

Ordered $17 of wings and bread from Hastings NE domino's online for a 12:30 pm delivery for my lunch at work. 12:40 I called and was put on hold for 5 minutes. After that I was told it was out for delivery.

The person out for delivery came to our parking lot, a plant of 120-130 on 9 achers and tried calling my primary phone number apparently. Primary is my home phone.... duh. Like you're going to find me? Go to the front desk.

Didn't come in to the front receptionist desk, where I was, to try to deliver. So I waited there until my lunch was over at 1. I found time at 1:15 to call the store again, so they dispatched the driver again and delivered the food to the front desk. wings and cold bread.....

nice maybe I can eat them 5 hrs from now when I get off work.

m. I then received an email saying that it would be completed by 17 to 27 minutes so of course 27 minutes passes and I give it a call in to the location at about 12:40 asking why did I just get an email saying that you guys hope I'm enjoying my food unfortunately I do not have my food as I stated to the person that answer the phone he said oh he'll be there at your location in about three minutes to give your food to you he's already gone out of the store is it okay 1250 cane still no food one king still no food 110 came that I got my food I did call in to the location about four or five times in between these times and

I was very pleased with the customer service that I was given the young man named Alex was laughing and it was not a game to me to be played he told me that I'm tripping…

Store 8137. This is as much as a complaint as it is constructive criticism. Place an order on October 5th at 1pm. After an hour and a half of tracking my order online which was still at firing up I called the store.

When I got on the phone with the person in charge I was told that the order was put on hold because there was 3 orders ahead of me and only one driver for delivery. Totally understand because why get my pizza ready to just let it sit until the one driver could deliver it.

I would suggest, a phone call to the customer explaining what was going on so we could decide to eat elsewhere. Don’t just do your job and make pizza, put yourself in the customers shoes and how unreasonable it is to let someone wait over an hour to tell them that it’s not even fired up.

I chose domino’s…

I order from you guys all the time and a lot of times my pizzas are not done the way I asked today I try something different you’re supposedly Philly cheesesteak sandwiches I was very very disappointed Very very little cheese definitely very little steak and a few pieces of green peppers I expected more for the price try to attach an image of a sandwich Try to attach a picture I’m not that good with this but I was truly very very disappointed hello

My favorite pizza is mushroom, so that is what I order. I continually get flack from the Yuba City, CA store about this. 99. When I order this they tell me they can't do triple mushroom. I tell them to punch in double mushroom and then mushroom..

They cannot do this either. So I explain that I want my pizza COVERED in mushrooms. I am willing to give up meats on my pizza because I love mushrooms. When I picked up my pizza to night, there was exactly 5 mushroom slices on each slice and on 2 there was only 2 mushroom slices.

Now come on, this is not a 3 topping pizza. More like a 1 topping. How the heck do I get a mushroom pizza loaded??? This pizza place is on the street where I live so it is convenient, but I will go elsewhere and pay more for what I want!!

have ordered pizza for 2 weeks In a row both times order was wrong. called store really no results, spoke with employee veronica (hung up on me). spoke with manager can not recall her name. once again no results. 10-6-19 placed order small pizza with toppings with 2 order wings and garden salad.

order arrived in timely manner. 60. Told driver where is the rest of my order? " Never mind for get it. Called store once again no results. spoke with CONNIE SHE COULD NOT HAVE CARED LESS.!!! Connie refused to give me the store owners name telling me she did not know it.

Hey Dominos we are loyal customer. GUESS WHAT your EMPLOYEES DO NOT CARE ABOUT YOUR CONSUMERS!!!!! Dominos please realize every consumer is important!!! EVEN in CHEYENNE WY!!!!

Hello,

I am a frequent customer of 17569 Fishtrap Rd Prosper, TX. So frequent that I’m consistently receiving free pizza. Unfortunately, Dominos’ online system has not been updated to allow my neighbors and I to place an online order for delivery successfully. Because of this we have to call in. On tonight I did just that in order to redeem my free pizza (as I’ve done in the past), the difference is when I attempted to order an employee that introduced himself as CJ said “I’m unable to place my order over the phone for my free pizza redemption and I should take that up with online support”. After hearing this I was appalled and explained to him that it’s not my fault that the site is not updated I also went on to explain that he can check past history to see that I’ve redeemed pizza via…

Why should anyone pay for insurance on a food product? You are selling a product and then not standing behind it if something is wrong? You are charging a fee for a product that needs to be correctly made otherwise you should not be selling it or charging for that product.

To now charge insurance on your,product means we should not expect your product to be made correctly. I now choice to NOT buy your product since you don't believe your product to be a superior product. Thank you for your admission to your failed product.

A delivery woman named Maria Rosa from 4000 Washington street never arrived at my house and called once. I missed the call as I am taking care of a child but called back within the minute. Maria claimed to be back at the store already and told us we were not getting our food.

We called to file a complaint with the manger who was in turn super disrespectful to us. He refused to deliver our order and banned us from ordering at that store.

I ordered a pizza and brownies from Dominos Store # 5758 on October 4 at 5:47 pm. Order number 391689. The order arrived at 7:34 pm. When I opened the boxes, I discovered that the order was not at all what I had ordered.

I examined the boxes and found that the order was meant for another address. I immediately called the store to inform them. After being put on hold for about 20 min, I was told that a replacement order would be sent within 45 minutes. The replacement never arrived.

I called the store dozens of time that evening, but no one responded. I sent a review with the same information, and even went to the store the next day to request a refund. Thus far, no one a contacted me or processed a refund.

Walk in order for a Medium/3 topping Pizza and (1) Chicken Alfredo. got my order at 1:50 pm. more on phone orders. Ph orders were boxed and sent first. unprofessional service to me. but dont think I will go back. what is advertised.

We were going to order a pizza from the dominos in apex NC somehow my aunt got the phone number and ordered the pizza she is not mentally able to do anything like that but she did I found out and called back and ordered the right pizza we got it delivered it was a thin crust it was burnt on the edges and the pizza was like eating it in crackers I have never had a pizza so

bad they had to of fixed the pizza that my aunt ordered and put it back in the oven I called to speak to the manager and he was rude to me and would not try to make me happy at all I am totally disgusted with dominos that’s awful because I love your spinach feta pizza I have enclosed photos we could not even eat it !!!!!!

Domino's Pizza: 5674/ Store # 864-269-0990. October 4, 2019, 7:14 pm; order # 188699 we ordered, by phone, a carry out pizza from Domino's on White Horse Rd, Greenville, SC 29611. We were greeted when we entered, paid $8.63 for our pizza, and were told our pizza was almost ready. We waited about 10 minutes and asked again. No one could find our order. There was a lot of confusion.

They did have record of the order, but no pizza. We finally told them, if they couldn't find, just give us our money back. They checked again and gave us our money back.

We were very disappointed. We had another bad experience a few months back when we order our pizza by phone. When we went to pick up this pizza, we used the drive through. We paid for our pizza and were told to park and they would bring out…

I placed an online order to be delivered to my home on Wednesday 10/2. When the delivery person arrived in front of my building he called me telling me to come down and get my delivery. I advised the delivery person that I could not go downstairs since I had a baby sleeping and he stated to me if I do not go down and get my delivery he is going to take the pizza back to the store.

I asked the delivery person again to please bring the pizza upstairs since I could not leave the baby alone but he refused to and stated to me that he is not allowed to bring the food upstairs and that it's a company policy. I then told the driver to take the pizza back and that I would call the store because I've ordered many times from this store and I never had an issue with having the pizza brought to my…

Every time I order a pizza for delivery it either never comes or takes hours to arrive. The service is constantly terrible and they always say that the drivers call out. I don’t think I will ever be ordering dominos pizza again.

Every single time the service is terrible. The location is at 515 N Central Ave Atlanta, GA 30354 United States

Order a large brooklyn style pizza with pepperoni, and was the worst pizza I ever ate. it was cold. the bottom was burnt, and the crust was so hard you couldnt eat it. My wife and I was in the store and order the same type a week or two ago and it was very good, thats why we decided to order one today.

If i could give it a neg. star I would of. My wife call the store to let them know how bad the pizza was and the man who answer the phone said he was the asst manager was very rude to her on the phone.

We order pizza alot but i do know we will never call that store again. Will tell everyone about the bad pizza we receive. The order today was a delivery order. Very bad pizza.

My granddaughter ordered 2 large pizzas and 3 sides on my birthday 7 17 19 and my wife gave her her debit card they ordered and paid on line. We picked up. No problem with the food or order. At the time the ads on TV was all on line orders one half off.

The next day I was taking the boxes to the trash and noticed we paid over $51. When I contacted the store they said you had to ask for the sale price and she didn't. I called corporate they said it is a franchise store and couldn't help.

I filed a complaint with the nj bbb The store never responded and the BBB said to contact consumers affairs. There must be a box you have to check.

Also on every box it states if your Dominos e experiance isint satisfactory you will return 100% money back another lie FALSE ADVERTISING!!! The store was on…

Decided to try Dominos today based on all of the advertising. We normally use Papa John’s. Placed the order online and were told, by the system, 20-30 minutes for delivery. Used the online tracker to monitor. After roughly 25 minutes I received a call from the store saying our delivery was second in line and the driver had to make another delivery first.

Since we are 5-7 minutes from the store, I figured that the second delivery was closer to the store and that there really would not be a long delay. Boy was I wrong. I called the store after 30 minutes from the time the tracker said our order left the store to find out what was up.

I was told that there was only on driver and they were still 10-15 minutes away. I informed the person I was talking to that this was way too long for our order…

My Order no 113 is not reciieved and no any types of resolution give me dominos

We ordered these items and was so disappointed we never ordered from Dominos again.The pizzas appeared to have been dropped BEFORE THEY WERE PLACED IN THE OVEN! The toppings were baked into the crust in a way that looked as if they had been in disarray prior to being baked. We were very disappointed.

.MY DOMINO'S FAVORITE 1LARGE (14") HAND TOSSED PIZZAItalian Sausage, Robust Inspired Tomato Sauce, Cheese 1LARGE (14") HAND TOSSED PIZZABeef, Robust Inspired Tomato Sauce, Cheese 14-PIECE HOT WINGS 2-LITER COKE® Your Information Primary Address4931 N 52ND ST # TOMAHA, NE 68104-2201JAMES RUFFINruffinator@aol.com- P: (402) 451-6986

ORDER: 465465

PRE-TIP ORDER TOTAL: $42.63

but my kids wouldn't eat either one of them. and if not you well lose a very loyal customer. com Thank you

Es indignante lo que me acaba de pasar con ustedes , ordene una pizza y me dijeron que que en una hora llegaba y pasaron una hora y media y no llegó la pizza , les regresé la llamada y me dicen que mi orden se canceló , como puede ser posible que mi orden se cancele y sin mi autorización , ahora mi familia y yo nos quedamos con hambre y tengo un coraje que no se qué hacer , me siento impotente de no poder hacer nada , solo me pregunto porque este tipo de restaurantes sigue abierto si no puede mantener contento a sus clientes , por favor cierren su maldita pizzería, si no van a atender bien a los clientes .

Pizza has a hair in it chicken wings under cooked

worst over priced pizza I ever had The toppings were spars the thin crust was burnt and so was the sauce. The pizza tasted like card board. I ordered pepperoni, onions, mushrooms and sausage. You could count the toppings that were put on the pizza on one hand.

This will be the last time Domino's gets my hard earned money. The only reason you got one star is because I couldn't give you zero stars

For the last three times I ordered dominoes they have messed up a 40 dollar ordered first time I asked them to put the red sauce on cut them in squares they put the barbque sauce on no squares. 2nd time I told them to give me the three toppings they messed the sauce up the cheese and no squares.

The third thing happened called them to complain asked why there online coupons are not in the store if I ordered online my price should be the same then when I called and asked to speak to a manager they hung up on me. I done worked in corporate America before and this service is unbelievable not okay

Asked for light sauce on one pizza and that one was correct... The other pizza was regular sauce and extra onions... No extra onions and no sauce to be found. Very disappointing.... Why ask me to customize my pizza if directions are not followed....

i have eaten domino's pizza for as long as I can remember. today my husband went to the 13th st. store in augusta ga. and came home with the most horrible thing we have ever tasted. this was not pizza, it was a stail piece of cardboard with some meat on it and you couldn't even cut it with a knife!

I think that it was something someone else orderd hours before and they changed their mins. so they changed the tag with the time and I couldn't even find the name of the pizza because the tag was torn where it normally gives all of the information.

look, I don't usually get upset about things like this but I am sure you are aware of the prices of pizza, and some people don't have the money to just throw away thank you for reading, and I hope to hear back from you Kathy everett

My order number is 171...i ordered food food on train ...but not received my order on my destination station

I ordered three pizzas for delivery on 9/27/19 at 715pm. At 821pm I called and asked what time my order would be delivered. I was told they had no order for me and they could take my order and it would be 45 min how do you call the store and place an order for three pizzas and drinks and wings and deserts then you wait for delivery and be told they don’t have a order for you

Allen

I can no longer sign in and I've changed nothing. I suspect it's because I earned a free pizza and they don't want to pay up. I even tried forgot password and received no email to reset. I guess I'll go to pizza hut where I'm not ripped off.

My husband and I order domino's at least once a week. Last night we spent over 30 dollars on 4 chicken alfredo dishes and 2 molten brownies. The chicken alfredo had no sauce on it. It was plain pasta with chicken on top.

We live about 15 miles from your store. When i called your store i was placed on hold. When the girl came back on I asked for the corporate number as the food has been getting worse and worse. " I will be telling many people of our experience and you have lost our business.

Sorry that spending at times, 90 dollars a week isn't good enough for your company.

I ordered food on Sept 23 at 6:43pm I made 5 calls I didnt receive my order until 8pm after multiple calls on the last call I told them to cancel my order but he said he would make another order and send it with different driver. The delivery driver could not find my address I was extremely upset as my grandson was waiting for it he loves Domino Pizza n I am obsessed with lava cakes.

I hope they improve on who does delivery . I thought after 30min it was free?? Thank you

On Saturday the 21st I order 2 pizza 2 orders of chicken parm bites a a garden salad. Got a text my order was ready but when I got there they said they forgot to make. Which was a lie.

Because while I was waiting for them to make it a lady came in a said she got the wrong order which was exactly what I order. But instead of making my order right away they put it in a line of other orders.

So I had to wait another half hour for my order which I already waited a half hour. Don’t like liers . Not sure I will order from them again. I always order from them. Not a happy customer.

Around 930 ish. From the wonderland rd. It was dried out like it was sitting in the warmer not a freshly made pizza. Thanks, Susan McInnis 951/103 wonderland rd south london , ontario , n6k2x7

I ordered the pizza at 5:04 today, 9/23/19 for delivery and got here at 5:34. I called to follow up and the pizza got here while speaking to the assistant manager of store #6782. My husband had a bite of the pizza and it was already cold.

I mentioned it to the assistant manager (Daniel) and he had the guts to tell me that “it is not possible”! Obviously, the assistant manager of that store is not smart enough for his job to give me those kind of remarks!

He also mentioned some kind of delay in delivering the pizza! So why was he surprised that our pizza got here cold? Instead of being apologetic for us having to eat cold pizza, he got more snotty that is it impossible for the pizza to get here cold!

I hope he gets to eat all the pizza that was delivered cold!

Do hope you find this helpful for future reference. Russell Chilcote,3709 Dillon Ave. North Las Vegas,NV

I order cheese bread and they wasn't cook on the inside it was like all toasted on the outside and the inside the cheese its no even melt

Horrible, horrible, horrible. On Sat. 9/21 i ordered Dominoes. A medium pizza. Boneless chicken and hot wings. The hot wings was the only thing that was good. The pizza crust was like cardboard. There was basically no meat or cheese. Worst i ever had.

The boneless chicken was cold. Was it even heated up? Who knows. 65. It was my last Dominoes order. Never again. Ive had enough with Dominoes. Tired of wasting money. Wish i could get a refund. Most of it went to the trash. Except for the wings.

on friday sept 20 2019 we order a pizza and other items from the website to store in standish,me. ossipee trail. as it was already almost 8pm and i had a 45 min drive ahead of us we told them that was unacceptable and we went next door where they gladly served us.

They were telling people they were 3 hrs out on delivery and one poor gentleman had been waiting over an hr for his order. 20 minutes or free is a joke at your Standish,me. location. That store does not live up to the domino's i am used to sorry for the rant have a good day

I tried order pizza online and the website seem to be down for some reason .. I called your store to order and they hung up the phone on me.. i then placed another’s call where he transfer me to someone else..

After placing my order . 99 special pizza to my order and the wanted me to pay and addition 15 dollars to add this pizza.. when I asked how is this possible they told me they would cancel my current order.

What is the point of revamping your store when your customer service is so horrible.. dominoes pizza location 524 Beach 20th street fat rockaway ny

Food come very cold eaten some and now feel really I'll with stomach pains I would like refund off my food please as the quality was really poor plzs reply back as I want this sorting thnks

I recently filed a complaint with Domino’s corporate office on the poor customer service I received from Dominos on July 7th 2019, and no one has reached out to me concerning this matter. Now I’m beginning to see where the employees are getting the rude training from.

If the corporate office who took my complaint on top of me writing a four page letter in the customer service feedback surveys has yet to respond then it only tells me they welcome this type of unprofessional behavior. I am in the healthcare industry and following up with our customers/ patients is vital to the continued growth of our organization.

I not only received poor rude customer service. My entire order was wrong which was explained in detailed to Luis the manger at 9296 Westheimer Rd Houston, Texas 77063. Who only…

On Saturday, September 21 - we had our dance team practice. For lunch, the SEDA Booster Club sponsored lunch for the kids. We ordered from:

Domino's Pizza 4714 College Acres Drive Wilmington, North Carolina 28403

We pre-ordered and pre-paid with delivery at 11:45am. The driver responded that he had arrived and we walked out to pick up the order. To our dismay, the delivery driver was not outside. We had his phone number and called him and he replied that he could not find it. We called the Domino's office to let them know and the phone clicked over to On Hold. We also tried to call the delivery driver again with no answer. Several of us tried to call on other phone lines, none of which could get thru to Domino's. As the kids were on a schedule and after several attempts and over 45…