eBay

I am a small seller of rare plants locally and in early Sept. 2021 I hired a local social media nerd to help promote and sell our stock online and create a media presence to help us grow. He ( Derek Trombly) opened an Ebay account and listed 3-4 plants for auction and the plants sold and were delivered to their new owners with no complaints or issues.

Unfortunately, Derek didn't last long as our employee and we parted ways after a few weeks. Sometime around Sept 24th 2021 I recieved an email from Ebay saying our account had been "permanently suspended". We contacted Derek but he said it had nothing to do with him he had not even accessed the account since he was fired.

We did not know what had happened. Contacting Ebay is like installing ejection seats on a helicopter... they seem to…

"Teammates" are located around the world and don't speak clearly. They are not trained and give incorrect information. No one responds. Phone numbers listed on corporate office website are not answered. this is a mess!

I have been a seller on eBay for 4 years. In those 4 years I achieved "top rated" seller and never once have I received a complaint from a buyer about selling counterfeit items. I do not sell the typical items that people counterfeit (Louis Vuitton,, etc).

of my items from my store claiming that I was selling counterfeit items. That same day I called them 3 times to discuss this. The first 2 people had no clue about the subject. The 3rd person could only say that the restriction was done by the "back office".

I then asked to be transferred to the "back office". The agent tells me that they do not have a direct number and when I ask her to please have them call me she tells me that isn't possible. So, basically they have accused me of selling counterfeit items and put me in prison for…

Bad business fales advertisements on car cover stating that the cover fits your car and when you buy it it doesn't fit now it's all stretched out of shape and ebay is looking for me to spend more money to return it not going to happen. I deserve a full refund rather I return the car cover or not .

Well I bought a car cover from ebay and they assured that the car cover would fit but when it arrived it didn't fit at all so now I'm here with this stretch ou of shape car cover that ebay is saying they wants return . Now this is going cost me more money to return so I feel they needs to refund my money but they want me to spend more of my money to return.

I don't feel this is the way to treat a loyal customer at all but this how they treat there loyal customers and this is not right !!!!!!

I've been buying on eBay for 22 years. I decided to sell 1 item last week and when I was paid I was required to put in ACH Band information to receive payment. After receiving payment, I tried to delete my ACH Bank information as I don't want it out there. Lo and behold, you cannot delete your ACH Bank information unless you put in another bank account. Even if you never want to sell. The only solution is to cancel your account and wait 30 days. I'm sure I should have read more about selling before selling but I was comfortable enough after buying for 22 years.

What a terrible payment policy. What terrible customer service. After 22 years...good riddance.

If it would let me rate 0 I would but it will not let me. Do not get wrapped up in ebay. Read every single word in their lengthy contracts and rules because they will con you out of your money one way or another.

I put one item on eBay after my father passed away. It was a portable oxygen machine. Ebay did not tell me that it is illegal to sell personal medical equipment, but I told them about it and why would I have it on there if I couldn’t sell it so

I informed them that I was taking it off and they promptly charged me $189 dollars just for listing it and then taking it off!!! I had to take it off!! But they didn’t care and they have a collection agency hounding me.

I am not paying this and am currently working with the better business bureau to clear it up!! Don’t give them any…

I purchased a gift card for my girlfriend since she’s not working and sent her the card; it was $100.00 the card was no good. I tried to call customer service awhile ago started a claim but the representative never followed up with me. I called back today and a representative named Chris refused to help me.

I sold 2 items more than 2 weeks ago without any complaints and still do not have my money

I had my account cancelled today for no apparent reason. I tried meandering through the help section, but with no means of logging into my account, I was unable to get help other than through a BOT. No matter how much I tried, it would give me no mote information regarding the reason for cancelling.

It actually suggested I bring my year of e-commerce experience to another site. Ridiculous.

I'm a seller nee only 60 days but a buyer since 2016 . As a seller didn't know what I know now . 9 caret ring 14kt with 28 diamonds on it. 29 told her a wouldn't ship til it was of.

65 now eBay tells me to ship the ring cus they have the money. I was still nervous about shipping this ring but I did and the tracking # tells when it is delivered. and she proceeds to call me all kinds of names cus there is 3 missing diamonds and she proceeds to open a claim in the 3 missing diamonds.

So I asked her to send me a picture of the missing diamonds. but even tho she amitts in the platform that eBay can see that she open a claim falsely amitts her lies eBay still leaves the claim open.

Now there policy states in the abuse buyer proptection that if eBay sees that the buyer opens a claim falsely…

Overall I am quite satisfied with eBay, and appreciate the ability to buy products from all over the world with some protection; however this is to make you aware of a vulnerability in your system, and this is the second time I have been a victim of this. I recently hit "buy it now," for 10 pounds of California prunes for $30 with free shipping.

The store, then sends the correct invoice, that in this case was for 5 pounds of California prints for $30 with free shipping. If I would have noticed this, I could cancel the order right away; although the first time this occurred the "shipped," was sent almost immediately, so that prevented that course of action.

So, the only recourse I have now with the purchase is to return them with the shipping return shipping canceling out, and there are…

I want my money back just as quick they took it I’m out of funds why I have to wait for the seller that’s not responding eBay is responsible for this I’m not waiting til June for my money I’ll will do what ever it takes to file a lawsuit if I have to

I ordered a car door off of eBay tried to cancel it almost immediately after ordering it because I decided to sell the car as is they kept telling me it was shipped it never showed me and shipped on the status of my eBay account and then just showed up one day so I refused receipt of the door and had it returned the seller said that it's not his responsibility to refund my money that it's eBay's responsibility to refund my money I've been trying for 2 weeks to get my refund this is ridiculous

i wanted to purchase a necklace from seller on Ebay by the name of (jewelrysmshop) but i had questions about the item #264849660783 mother of pearl initial necklace letter charm custom evil eye necklace third eye. i tried so many phone numbers to reach Ebay and ask for their help but No such luck..

Account put on hold to sell, can not get a straight answer from anyone for the reasons. I have sent copies of ID, a bill with my address, invoices of my purchases for items being sold. I am a senior citizen trying to make ends meet.

Seems management never returns calls. I can reach at 678-458-6690.

Hello, I believe that Ebay does not comply with its return policy and money back guarantee. This article i bought is defective and the information is incomplete. The case opened by me was supposed to have a title but it has two issues. 1.

Defective item (specified and asked by the seller and he guaranteed that it has no defect, I reported where the defect is and continued to give me false information. That DEFECT exists. 2.

Second, the information is incomplete about the product. This size 42 is a 42 smaller than the real one. Other retailers have now seen that this measure specifies that it is a smaller one and if you want your number you have to buy at least half of the larger number.

I am right on eBay. I consider this information to be complete information that is missing in the…

My friend used my banking information without my permission and now ebay is taking money out of my account which isn’t ok without my permission . I did not tell my friend he could use my bank account , he was staying with me and was using my phone to check emails and he went on my online banking app and

gave it to ebay and now they are charging my account as a pre- authorized payment and I don’t understand how that is possible without talking to the bank account holder which is me and I have called and got no where with them they just tell me someone will call me back and no one ever does so I need them to stop taking money out of my account and

deal with the person who sold the item and his name is Cory Deshane I haven’t talked to him since I found out he used my account info and i…

Well I just wanted my items that I purchased and they issued me a refund. And that is not what I asked for. I just simply wanted my items that I purchased. They were two heart rings. The order number is 22-08203-54046.

I am not happy about this order at all. Ebay just took it upon themselves to give me a refund and that's not what I wanted. I just wanted my items. Thanks I am highly disappointed.

eBay restricted my account because they say it is linked to another account. I have been a member of eBay for over 18 years I have 100% pos feedback of 1090. I call customer service and was treated very poorly.

I was told it was a business decision that they just no longer wanted to do business with me anymore. I could continue to buy off eBay but was restricted from selling forever. I did nothing wrong here I don’t deserve this.

I found a restoration company on your site call " Crossed Path Vintage" phone number 817-300-1223 , Brent Huskins 1011 MClavett Dr Burleson, Tx. 76028 u sent my samsung G-9000 receiver to him and i paid up front because that was his policy .

I am becoming concerned because its passed the time that he was suppose to restore it and the so call company do not send any updates. I went with this so called company because it was on your site. Do you know if this company is legitimate /

UPS said that EBAY shipped my order 04-08459-54865 item: 353280965726 to wrong name MORALES. Give me my order or return money. My name : Liudmila Cuciuc, 2 Townsend St, Apt.#4-106, San Francisco, CA 94107 Phone 415-595-0545 liudmilacuciuc@yahoo.com

I recieved an email on junk mail that confirmed an order that I did not make. It was for A Universal Fork Lift Seat Komatsu Style Tracktor. 62. Order no. : 20-08514-02179. item id 185377952440. It was to be sent to Christope Schott 834 Skyline View Dr Longview WA 986632-9577 United States.

I am 80 years old living on Long Island NY. I would never order this item. It will be charged to visa x 2119. It was impossible to reach any ebay no that was on the help pages. I am an ebay customer and I would like a response to this note. Mona London

Ebay failed to honor it's guarantee to allow for returned defective items.

Ebay is a flat form who assists scammers into scamming hardworking businesses like me. They repeatedly forced approved & forced refund a return requests without my approval or at least give me a chance prove that my product is exactly as described per ebay authenticator.

They repeatedly violated their own policy that when an item passed through inspection & authentication that my no return policy still applies but when a new ebay buyer (esteh96) with 3 feedback had a buyer remorse issue they automatically approved the return even through I’ve been with ebay since 2006 with six figures sales they still approved a lowlife buyer. They might as well put “RETURN ACCEPTED” on my listing because they will forced approved & forced refund if you decline.

Ebay blocked my account claiming I violated a site policy even though my account was new. What did I do? All I asked was about a product I bought.

I stop to a guy regarding the issue. He told me to login to my bank through Google because my account has been compromised. The username my bank assigned to me didn't work. He instructed me to go to the downloaded bank app and login which I did successfully.

Then he tells me to download Cash App which I did. I was instructed to provide my new debit card which is NOT connected to my Ebay account. I cancelled the card due to suspicious activity. I was speaking with a guy who identified himself using the last name Clark even though he had a very pronounced middle eastern accent. He wanted me to give him access to information I'm not comfortable disclosing.

The burden of proof is on me rather than tracking down the perpetrator who is making purchases through cash app using my account. That…

I was on eBay the entire time and saw some of my items were canceled. How should I regain some of my canceled items back? I am literally sick of the annoying "The item cannot be purchased since you have received 2 Unpaid item strike(s) in the last 6 month(s)" garbage.

These items include The American Girls Premiere, The Miss America Pageant Game and F-1 Race (Game Boy). These items should definitely be taken out of the 3 states and brought to Texas.

They are horrible to speak with, have to tell them the same problem ten times, then they refuse to help you… cancelling my acct as soon as I receive my refund .,, going 100 Amazon on them

They suspended my buyer account for no reason!! I had bought some times there and always, always got great feedback from sellers. Done everything all right, so tried to contact their customer service to at least know what i done wrong, the attendant was absolutely rude, had not explained me what happened, just said they made an analysis of my account and

decided that i cant use their marketplace to buy anymore just because they cant decide who uses their service!!

Some weeks ago, I made several attempts by email, chat, and phone to convey my unwillingness to switch to your new seller payment system. I will not provide ebay my bank account information. I asked to have my seller account closed and to please send me the money being held from a previous sale.

I was told there was no option to get my held funds from ebay without providing my bank account codes. Having no other options, I filed a complaint with the Oregon Attorney General as well as several consumer protection agencies.

The service ebay provided through this process has been horrible. All I get is automated emails threatening to close my account if I don’t provide bank information. So close it. Keep my money. I don’t care anymore. What a disgrace to use a customer’s money to hold them…

What has happened to EBay customer service?? WOW unbelievable. It's like they are trained to say the same 20 words that's it nothing more nothing less and NEVER get what you need resolved!? Going on 3 weeks now they locked my seller account up and my available funds I had not moved yet.

Had me jump through hoop after hoop over a week of proving all this non sense. I did it all then was like cool my funds should be available soon NOPE week later they ask for more documentation! At this point I'm pretty upset with this.

Keep in mind this was just a random thing they do? I wish so bad I could go in to eBay. Still currently funds locked 3-11-22 now I can't even get a response back and it's over $700 dollars by the way they are holding for no reason!!??

If your reading this and can help…

Ebay has the most pleasant customer service representatives. But when it comes to paying their sellers at least for myself who has been selling since 2017- there has been nothing but slow or no payment issues, with excuses. Some of the buyers are repeat buyers and i am assured very nice people. But getting paid is like pulling a tooth that does not want to come out. I have shipped at least 14 boxes of coffee @ $25.00 each 2 weeks ago this morning I checked I have a $7.09 payment. payments are on hold that they claimed could not be verified - I paid and brought the shipping labels from them. Only to have the post office tell me they cannot honor eBay's shipping labels. I have to pay out of my own pocket.

I really do not know what is going on here. However, I feel I may have to find another…

I sold 3 items with buyer purchase shipping label. Ebay kept both our shipping purchase and never refunded our shipping cost. After talking to supervisor they first said I was making out when I was losing money on the shipping.

After my last shipment comes I am deleting ebay and I am reporting to Better Business Bureau. They rip off both the seller and the buyer on shipping cost plus they charge monthly on top of that. They are not reimbursing any seller their shipping cost after the buyer paid for shipping.

After years of being a buyer and seller on ebay. This is the end for me. Seller and buyer both pay for shipping and the seller doesnt not get reimbursed.

They are saying my account is fraud I paid for a item and the seller won't send it because ebay told him basically I'm a scammer I'm a legitimate person and its made me angry how when I try and speak to customer service they tell me I'm suspended and cancel the chat I'm not happy and to top it of I lost a phone and a bt youview box all because I didn't have photo id

Ebay I bought something of a seller and they won't send me the item because ebay blocked me now they won't send a refund or my item I'm not happy at all because I've paid and they are doing nothing about it

After 22 years as an EBay member with an unblemished record I now discover that a hold was placed on the funds from a sale for no reason other than the one sided revised payment policy, and the opportunity for EBay to increase cash float. Never happened before and customer service just provides canned answers.

You are a scam this isn't really eBay and as soon as I figure out how to I will bring down all you scam artist that are stealing money from everybody is going to go down you Indian motherfukers

I ran into some health issues last year which caused my sellers account to go under standard. This limited the # of listing I was allowed . 00 monthly thinking that might help. 00(w/no explanation)but didn't allow me to list one thing.

I've tried calling every # published for customer support only to find out they are all bogus. I've both emailed them as we as written and mailed them letters with no response at all. With my health issues online selling is the only income i currently have and I damn sure cannot afford being charged the amount of money they've taken from me for absolutely no reason.

I'm having to obtain a lawyer to resolve this issue because their customer service is so pathetic and their business practices are so criminal.. Any one have any advice.. Thanks

I tried to sell a 2014 Soft serve Ice cream machine. I listed the item and a few days later, my family and I were sick with Covid. I didn't open my computer for 3 weeks or more. Someone tried to buy the item, however they didn't see that it was LOCAL PICK UP ONLY.

They paid for the item and then requested refund because they didn't get their item shipped to them. Ebay still took out $681 in fees from my account. When I saw the withdraw, I contacted them. They said now problem, you'll have it back in 2 to 3 days. Well that didn't work.

I called back and they said oh, sorry you need to verify your bank account so we can put the money back in. Didn't make sense to me but whatever, I jumped through the hoops and 3 to 5 days should have had my money back.

Well they denied my request and…

The fact that you can't talk to a real person on customer support is really sad. But to make it worse there are fake Ebay customer service sites that are on Google. With out knocking you can be conned by someone overseas.

People rely on customer service and the customer is being harmed because of a lack of communication. Everyday a new site appears......

infact, i've bought over 2500 different products on ebay and obviously my account has been hacked but it seems like no one can unravel what's going on with my account, but of course i'm the only one that's suffering because my account activities has been suspended so now I have to order stuff off Amazon, but I used to swear by ebay, but

now i'm soooo disappointed because I can't beleive that ebay can't figure out that i'm just a innocent bystander in all of this. Please investigate this so I can be reinstated as soon as possible, thanks!! 3182333

com. I need an answer at once because I am really stressed out,even a message,Thanks.

I am a seller, lately I contacted the eBay customer service about an negative feedback. The buyer request a cancellation though eBay, and we accepted it. Later the buyer left a feedback said Refunded. No contact with buyer. And it is not our fault, we shouldn’t deserve this review.

However, one of the eBay customer service tell me it is a buyer experience? So the buyer are able to write anything on eBay, whatever it is true or not.

Please stop sending all these damm emails & massages, stop sending me this crap & try’n to sell me all sorts of sh#% just cause I happen to look at something on eBay, I try to stay away from eBay because of this BS STOP SENDING This stuff ASAP jlh

I bought and paid for an item from a scam seller. The item was returned to the seller without my receiving a notice from post office. I contacted seller offered to pay for postage the seller who did not respond for 3 weeks by the time I got eBay involved they said it was too late and it was my problem even tho they knew the seller had my money and the item.

The so called customer service is all foreigners who have no problem Lying to customers and telling different stories. eBay is a scam company I have a decades long account spent tens of thousands of dollars but they don’t help.

Will be closing my account

EXECUTIVE COMPLAINT

1-1-2022 Ordered #16-08076-34819 (ice maker)

1-12-2022 Due Date

1-13/14-2022 Due date not met. I tried contacting seller several time but to no avail. At this time, according to tracking, the package had not been picked up from seller.

1-14-2022 Contacted eBay (Eleaie ?) I told him to cancel and return my money. He gave conformation #141619010876 for refund.

1-18-2022 I received email stating package was on the way and may arrive 1-21-2022

1-18-2022 I again called eBay. (Henry). I told him I thought this order was cancelled and informed him that I had ordered the product from another company and had already received it. I asked Henry for the seller’s phone number and he refused. Henry said, after I receive the package from the seller, I should return it and then I…

for an average of about $600 each. I never received any payment from Ebay. I called several time and never rececied payment of any amount. I was froced to pay Ebays payment share from my pocket. I did so that Ebay would send me my money.

Please make it Right and send my money to Jerry Woldum 9674 Harvard St. Bellflower CA.

I was sent a piece of junk the seller will not respond to my messages but response to eBay's immediately I call eBay today was on the phone for almost 40 minutes a lady answered the phone customer service I spoke with her for a little while I said can I speak to your supervisor she puts me on hold for about 5 minutes comes back on and pretends to be somebody else the same exact lady pretended to be a supervisor I asked her about it I said you're the same lady I was just talking to oh no sir I assure you I've transferred you It was the same woman She didn't even ask any questions she already knew exactly by detail the conversation I'd had with the first lady so

this lady came on there impersonating a supervisor

Ebay stole my money. I bought a product but later found it cheaper therefore wanted to return the item. When the post office contacted me I told them to return the item to the seller, therefore refused the item. Now both Ebay nor seller want to give me a refund.

This is illegal and I will get my money back somehow.