Expedia

Hello, I booked a flight with car rental on 1/9/19, however I cancelled the car reservation on 1/9/19 but never received the cancellation email confirmation. 18 Since I never requested this flight to be cancelled I called Expedia and spoke to a supervisor to resolve the issue, however, he advised me that I would need to rebook the flight because he was not able to reverse the cancellation.

He also informed me that if the error was made by the agent that serviced my call…

BEYOND PISSED with the Sunscape Bavarro Punta Cana All Inclusive resort that I booked thru your website Expedia. I booked vacation for 4 in August TO Dominican Republic. Reservation was for 2 Deluxe Tropical View rooms. Double Beds in each.

We Paid all 4 in full and was sworn that our 2 rooms would be adjoining with 2 double Beds EACH. I had been trying for over a week to contact the resort and pay the advised fee for the convenience of having the door in the middle..

They advised me multiple times that I would have to pay if directly to the resort upon arrival. I did not want to pay once to resort because I KNEW this would be an issue.. We Arrived to resort around 1130PM on January 1st 2019 tired hungry and exhausted.

Upon check in he stated “they will have to see if they have 2 rooms…

I've been a long time customer of Expedia and Hotwire and use the latter quite often for my extensive travels. I typically don't use the 'mystery deal' type of bargain fare hunting for flights however I was doing a search on Expedia and an option came up for it.

I decided to go for it because it looked like the right itinerary it listed a departure and return flight time of 6am on both but I didn't realize it meant there was a time *window* starting between 6am - 10pm any time in between. It's misleading because the way I typically look at itinerary in Expedia (or any other travel site for that matter) the time doesn't show a range so you zone in on just the 6am time.

And I admit that if I look back at it and made aware it does make more sense but unless you're prepared for it, you're…

On 29th November 2018, I purchased an online booking for a hotel in Muscat - Oman. Expedia Itinerary # 7394760503131 Booking to cover 29th November to 3rd Dec 2018. On 31st December 2018 (28 days after the stay) I received my credit card bill.

After checking the bill I noted that Expedia had charged me twice for the hotel. I contacted Expedia via telephone to seek help on 2nd January 2019. I was passed to 4 different divisions, all of whom did not know which division had made the online booking, Finally I was put through to one division that agreed that there was a booking.

But stated that I had made two bookings. I explained that the first booking had not completed, I had not given the bank approval codes, however the lady answering the call continued to ignore this legal fact. She said…

I booked a room in Canton, Michigan in August 2018. When I went to check in with my confirmation number the hotel told me Expedia did not notify them of the reservation and that they were booked. I spent 3 hours on the phone with Expedia while waiting in a cold car with four small children and was finally connected to someone who tried to help me.

No discount on my room and I never saw the coupon they promised .

Working with Expedia cruise ships in kelowna have for many years crusiing. This year we booked again for december 2018 paid off right away saw it was cheaper within less than 30 days called them on it and they won't honor the amount back they threw a very small bone to us, insulting. So very disappointed. 46000 on cruises and they can't price match and give us the equivalent of 800 CAD back, Bad business, I want corporate involved. I will review bad things for a long time if this is how they work. very sad. Dont use them if they can't honor their customers...BAD BAD BUSINESS EXPEDIA CRUISE LINES IN KELOWNA

Business franchise owner odvisiously a crook.

Krista Berrigan and James Parker 2507656543

I need help with your fraud department. In an audit being conducted for the year 2017, the auditors found three charges to Expedia on our Corporate business card. We do not recognize these charges and have not used this credit card for travel purposes. we have the reference numbers as follows: We can also suppy Credit Card Numbers. Please direct us to the proper department to help us resolve a serious situation. Thank you 1. 2/20/2017 #7245805986040 $235.90

2. 3/04/2017 #7249374061606 $493.47

3. 12/01/2017 #7313329885058 $235.47

Personal contact info:

victor@calbh.com Cell Phone - 310-597-3630

I have talked to 6 different people wiith Expedia and gotten 6 different answers. I have been on hold with each person more than 30 minutes each time. I have a credit with itinerary # 7374032442217. The reservation was booked to SDY Sydney, Montana instead of SYD Sydney Australia.

I have two family members that were able to book their Sydney, Australia reservations with no problem. I can even look on the website and see the flights that I want, it is ridiculous that your empoyees can not make a simple reservation.

I have spoken to two Supervisors, and gotten different responses. If I ever get this reservation booked, I will be spreading the word not to EVER book with Expedia, because first of all your Agents don't listen, you have to repeat several times, then they put you on eternal hold.…

TO WHO ITS MAY CONCERN , I WILL NEVER USE YOUR SITE ,OR RECOMEND IT , ON JULY 28 2018 ME AN MY WIFE WERE RETURNING BACK HOME FROM CANCUN MEXICO ON FLIGHT VOLARIS 717 WE CHECKED IN WENT TO THE GATE TO FIND OUT WE COULD NOT BOARD BECAUSE THEY OVER BOOK ARE FIGHT , THEY DIDNT HELP US WITH A RETURN FIGHT, OR ANY THINGARE LUGGARE WAS NOT EVEN ON THE PLAN , WE WENT TO BAGGAGE AREA , TO GET ARE BAGS , I HAD TO BOOK A FLIGHT , TO RETURN HOME THOUGHT SOUTHWEST , I PAD $ 980 OUT OF MY POCKET , THEN

TO MAKE MATTERS WORSE MY WIFE JEWELY WAS MISSIG , FROM HER BAGS ,I HAVE REACHERD OUT TO VOLARES TWICE , THEY HAVE NOT HELP ME A ALL , PLEASE HELP US GET ARE MONEY BACK AN ARE PROERTY, MICHAEL ,LILA VALDEZ MY # 626 4886691

Reserved a room at the Quality in in Fayetteville NC. Looked like a murder scene. Cigar burns on the linens and blood on the mattes, and holes in the the wall. 6 rating. We had to get our money reimbursed as a renewal other rooms available I was told it would take up to a week to receive her money call Expedia reserved another room across the street at Doubletree in Fayetteville North Carolina two queen beds we arrived there are no rooms available we called Expedia again to get her money reimbursed and

told us that this money would take 7 to 10 business days you sold us a room that you didn't even haveand your telling me that I have to wait for my money. Now you have my money for two hotels and I still don't have a room.

Its 11:30 at night and I am standing in a parking lot with my 3…

Expedia owes me $84.67.promised me my refund would be processed on june1 2018..now its aug..still no refund...i have called a dozev times.. And know seeems to know what to do...

My wife and I paid Expedia the posted "double occupancy" rate for an all-inclusive trip to Mexico. When we arrived, we were expected to share a room with another couple. I paid the hotel an extra $1000 for our own room (even though I already paid for a room), and assumed that I could easily resolve the issue when we got home. NOPE!

Expedia says they made no mistake and simply ignores my argument that "double-occupancy" means two people. On researching the many complaints against Expedia, it seems that their MO is to refuse any responsibility then ignore the customer until they give up.

I can't understand how they stay in business being so unethical??? I will never use Expedia every again. I can't believe how dishonest and unethical this company is.

I booked round trip tickets for myself and my two children. I then canceled the first set of tickets to verify all the important information for the trip. Prior to booking the second set of tickets, I called Expedia and spoke to an agent about my trip.

The following information was provided to the agent: My husband has to go to Quantico, VA for 3 months for work. I will be driving from Colorado to Washington DC with him, flying back to Colorado. I will then fly back to DC when he graduates from the FBI Academy, driving home.

My children will be for sure flying to DC when he graduates, however we are not sure if they will be going to DC to drop him off and fly home. We won't know this until the last minute. I asked the agent if I could book round trip tickets and if the children didn't…

Hello Hissing Kitty. My sister has booked 3 flights for me with Expedia using her credit card. The total cost of these flights comes to approximately $2,600. The first flight that had to be cancelled (they would not offer any kind of schedule change) was because I had cancer and had to have surgery as soon as possible.

I mailed in all the required paperwork - TWICE. I never got any response. My sister also mailed in the info and called, as did my surgeon's office. The second time was a flight for my father. He died before he could make his trip.

Again, all the paperwork Expedia required was mailed in with a death certificate and many, many calls have been made. And the third time was for my mother, who now has a back injury that prevents her from doing even basic every day care for…

We rented a car through expedia after a week the dashboard light e were on for different things spent our holiday trying to sort it out ruined holiday never had this experience in 30 years of car hire no more expedia or budget

I've booked at Phoenix Copenhagen, Denmark on June 7, 2018. The A/C wasn't working properly that caused my daughter and I sweating all night, therefore, had sleepless night. We were hoping to get a good night sleep, but was miserable.

rented a car through Expedia using my rewards account for a car hire in the UK booked through the USA. Paid for full coverage insurance through expedia third party insurance company in full. Car hire name advantage booked at Gatwick airport uk.

Arrived at Gatwick car hire, no advantage car rental company and passed on too another rental company who i never heard off who had our reservation. immediately the representative try to upsell by 3 times what we paid and when i declined move on to the insurance in which they said they did not take third party insurance and try to sell their insurance at 50 pound a day.

called expedia and said they could do nothing and would not do anything but refund my money.

In early March I booked a round trip fare through Expedia with hotel to attend a wedding in southern Norway in late May. The total price quoted was approximately $1350, however when I received the bill the price increased approximately $1150 ( 84% ).

It took over 2 days and a total 5 + hours of wrangling via phone, numerous times being put on hold indefinitely, lots of transferred and dropped calls. Not to mention conflicting information, outright lies and generally a stiff reluctance to resolve their costly mistake.

The 1st day I called they seemed disinterested in hearing my complaint and repeatedly asked if I wanted to cancel. Which included a $300 fee and non refundable with only credit with Scandinavian Airlines. I wasn't satisfied paying a $300 cancelation fee for the travel…

I will NEVER use Expedia for anything in the future or at least until you stop boycotting the Ingraham Angle program on Fox News Channel ... There is freedom of speech and to boycott something just because you don't agree with them is not right ...

I hope other will boycott you as well ... Maybe if enough people boycott you as you are boycotting Fox News Channel Ingraham Angle program .... You will stop this nonsense .... Are you going to stay boycotting everything you disagree with ...

If so that's sad and I feel sorry for you and your company .... Thanks for hearing me out.

I have used your company for over three years on a weekly basis. Now that this company has become political and respond negatively to the freedoms of this country I will not use this service any longer. When businesses become political I refuse to deal with them any longer.

I refuse to rent cars any longer and use your service. I am contacting my employees indicating that we will not use Expedia for travel arrangements any longer.

I was granted a $50.00 coupon for poor service in April of 2017. I was told I could use this coupon for future reservations through Expedia and it expired in 1 year. I have tried on numerous occasions to apply this coupon to a reservation without success, The customer service rep ha a different reason EVERYTIME why they cant apply it to my reservation. AND its VERY disappointing. I held Expedia up to great standards and have recommended Expedia.com to many family members and friends. However at this time I am NOT a satisfied customer.

Thank you for your attention And I would LOVE some insight on what days are suitable to use my coupon that I was given since with every conversation the criteria changes. Trimika Uzzle 804-943-7450

I booked a rental car (Dollar) through expedia. The price was reasonable however, the pick-up location was off-site from the Charleston international Airport and the shuttle was really overcrowded. That was my first issue.

Second issue - the rental car I received was heavy sprayed with air freshner and I found out why after driving for a while. The car smelled like a dog was in it. I had to use air freshner for the 3 days that I rented the car because the smell was unbearable to me Third issue - Car seats were very dirty.

Fourth issue - The paper tags was not secure on the car and they flew away. I didn't realize this until I got to my destination which did not allow me to drive the car to the family planned activities.

(going to Parris Island Base, meeting with family for dinner and…

We have purchased several vacation packages with Expedia and today I am most unhappy with our experience with Expedia. We selected and paid for a package to Barcelona and very specifically selected non-stop flights with Air Canada. We paid additional for non-stop flights.

We were notified today the flight was moved to a day earlier and was now with one stop. I spent over 2 hours on the phone today trying to come to a satisfactory solution. Did not happen. Expedia did try to work with the airline for compensation, unsuccessfully.

We were willing to accept the date change and the change from non-stop but asked Expedia for assistance in covering the cost of the extra day of hotel. The supervisor “Mike” denied all compensation. His comment that we already got a great deal was unhelpful and…

Booked a flight and my name was wrong, called within 2 minutes of getting the confirmation email to get my name corrected. Sat on hold for more than 3 hours, by the end of many different people, was told that they would fix my name with the airline and would send me a confirmation email within 48 hours with the adjustment.

Never got the email, called them back and again Sat on hold for more than 3 hours and had to talk to several different people, their final resolution was for me to purchase another ticket, they garuanteed that I would get the same price, and the airline had promised them that I would get a refund for my first purchase but it would take 6 to 10 weeks for the refund to be processed. Never got the refund!

Two and a half months later, I am back on the phone again, and have…

I have a family death I tried calling customer service with expedia to let them know and I told them I need to speak to a manager they then put me on hold for long period of time and no one has come to the phone nor can't get a manager on my situation and then they'll hang up the phone on me and I tried calling back 4 times and

same thing all over again. I need to cancel my trip to the hotel due to death in family I already contact the hotel and spoke to the manager there and he said he will waive and not charge for the trip but to contact expedia since I booked it with them and no one seems to want to help me with expedia I am a long time customer who travels with expedia all the times for many years.

My itinerary number is 7287047392725. Please help as a one time courtesy for us that…

I have always booked with expedia. This time I was booking a trip I would call my dream vacation. Once I arrived at the airport to check in I was turned around and united airlines was extremly rude and said I could not fly.

They said my passport was expiring in less than 6 months. I was confused and said okay but it isnt expired they yelled and said it was expired. They informed that the country where I was flying to required my passport not expiring in less than 6 months.

They said I should have done more research and it was my fault. I demanded a supervisor who said the same thing. I called expedia waited 2 hours on hold. They asked me to call my international flight airline which was turkish airlines for a a credit.

ed the agent I didnt book my flight thru turkish airlines you guys…

After calling Expedia to change the name on the hotel room reservation into my name from my brother in laws since things changed and they could not go as originally planned, the employees for Expedia just could not figure out how to get it done, 8-10 calls were made through a one week span before leaving on vacation to get this changed, after waiting on hold at least 45 minutes each call while the employee tried to figure out what to do with this request, then

switching off to some one else that could not figure it out including what they call supervisors, they came back on the phone to tell me everything was set with the hotel one call guaranteeing this was a woman from corporate (so she said), after requesting a confirmation on this, they would say no problem but I never received that…

A leg of my flight was cancelled to fly home today and I only found out about it at check in last night. There was no email or phone call about this and no plans to get me on a new flight until I called.

I was on the phone with a horrible Customer service agent that could barely speak English and really didn't know what she was doing. I have to stay another night at a hotel on my dime because we didn't pay for the hotel on our Expedia account which is a load.

I am staying another night because Expedia didn't contact me about my cancelled flight so why should I have to pay for my hotel. Plus United Airlines has done nothing either. I will never use Expedia again and I will advise everyone I know to not use Expedia either.

Word of mouth is very powerful.

Worst company ever to deal with. Customer service is a waist of time they lie and are involved in fraud of not returning customers charges that they used on my debit card. I hope your company goes out of business soon your a disgrace. Fuck off!

I booked an international air ticket through Expedia for my friend, paid with visa, got E ticket and confirmation. Friend arrives to Airport and airline tells him that Expedia canceled his ticket and he will not be able to fly.

Friend with no money to purchase a new ticket is sleeping and living in airport. I did not receive any notice from Expedia about this cancellation even though they had my email and phone #. I call Expedia next day (learning from a friend about situation) and ask what happened, they keep me on line for 30 min looking for someone who can explain why ticket was cancelled, finally supervisor gets on line and

tells me that he is very sorry but he is not sure why my ticket was canceled. Expedia screw up cost me and my friend lots of money and stress. This is the last…

I booked a flight thru Expedia from Greenville, SC for August 10 thru August 13. It was supposedly a cheap flight and I could not see the itinerary until the flight was booked and paid for (that in itself is bad business I would never accepted a return flight so late). The flight from GSP to Raleigh was ok (leave GSP at 7:59 and arrive in Atlanta at 7:57 then leave Atlanta 8:48 to RDU at 10:10. That was ok. The return trip was scheduled to arrive back at 12:30 am in Greenville on Aug 13.

I called Expedia and asked to book an earlier flight back home, they said that was not possible to change (WHY!). I am a senior woman and still had 2 and 1/2 hour to drive home after the flight. Then I asked for a cancellation so I could purchase a different time of arrival. Again they said no…

I canceled my daughters flight within 24 hours and had travel insurance. Expedia's system had an error and now they won't give me my money back but instead offers a coupon. I don't travel and don't need the coupon. I just want the money back that I paid for the flight.

Calling the CS line is exhausting as they say your name 100times over and state they know it's their error, but can't refund me. Um, what?

I am being notified that Expedia will charge for two different hotels for the night of 12/14/16 Itinerary numbers are 7230069491676 and 7229687763213. I will only stay at the hotel with itinerary 7229687763213. I already talked to both the hotel and expedia about itinerary 7230069491676. Expedia claims the hotel is charging the card. The hotel is claiming expedia is charging them. If I see a charge on my credit card I will dispute it and will post this fraud online.

Rene Peralta.

com for my daughter and myself. This cruise was booked as a 21st birthday present to my daughter. I booked the cruise to Bermuda in part due to the free alcohol package that Norwegian offered. Unfortunately when I called to make my final payment in July, I was told my entire cruise had been canceled.

Expedia had canceled the entire cruise.

I contacted customer service to be assisted in contacting my hotel reservation that my arrival would be late a day. on my first call i was told they could not get a hold of hotel and they are passing my case to offline department and i would be contacted by them. After six hours with no call or email from offline care department i called expedia back and was basically one hour one hold between 5 seconds talk back and forward without no success.

I requested to talk to a supervisor and took 25 minutes to get a hold of him. at the end of conversation, i was told they could not get a hold of the hotel. I asked supervisor to give me phone number he was calling and thru another agency (not expedia) the call was completed. i had purchased several packages with expedia in the past, but i never…

I have been charged twice for 2 single tickets to Sri Lanka in the name of Ruth and Gary Barnes, friends that we are travelling with, on Jan 1st 2017. I have sent in Bank Statements to verify this and have dealt with many different people by telephone but each time it is someone different and have had no help in sorting this out.

I have been promised on several occasions that this money is going to be repaid to my bank account but this hasn't happened. I am owed £759. 30. This was taken out of my bank account at the beginning of September.

I have spent hours and a lot of money on the phone trying to sort out the mess. It is disgraceful that an organisation such as yours should not be able to return my money and this amounts to stealing.

I would like this dealt with immediately. Sally…

Dealing with Expedia is a risk. Hotel date change immediately after booking cost me $95 penalty. Three weeks before my stay, I booked the wrong hotel dates of 10-9-16 and 10-10 in Salt Lake City. What I wanted was 10-11 to 10-I4. The web site popped up the dates from my visit the previous day and I did not realize the dates were wrong. It was my error. I was planning a 23 day trip of hotels, rental cars and eight air flights and got confused. Immediately after the booking within 5 minutes, I tried to fix it and Expedia said I could only get a rate $20 higher per day than the original booking so over 3 days it is a penalty of $60.

I can see if I tied up the room for two weeks, then changed the dates shortly before arriving at the hotel. But I found the error immediately and it was almost a…

Trying to cancel a hotel reservation or get a credit towards next visit. Have been on the after talking to a rep for 35 minutes. Said he would be back in about 5 minutes and then they disconnected line after all that time. Most unhappy.

This is terrible customer service from Expedia and I will not sure them for travel reservations again.

I have purchased four airline tickets by expedia.com for 2 passengers (roundtrip), itinerary number: 7203162704855. The tickets were summarily canceled by expedia and only the amount corresponding to three passage was refunded. I contacted the customer support by phone three times, they asked me to wait the time required for refunds, after this they asked me to call to my bank to confirm the refund of the remaining amount, I did, but the refund of the fourth ticket had not been done by expedia company. I am extremely disappointed, upset and frustrated.

This was the first time that I made any transaction with this company, and my experience has been terrible. I want the FULL value of the refund paid as soon as possible, since the product was not delivered (my tickets are cancelled).

I booked my trip through expedia to Cancun, Mexico for my 10 year wedding anniversary at the Grand Oasis Hotel. i can not express how upsetting my entire vacation was, both my husband and i have bed bug bites all over our body, the room had dried vomit on the walls of the room, I told the manager at the hotel nothing was done, so i took all necessary pictures. It was an all inclusive hotel with extreme limitations we were only given 2 waters a day, i had to walk all the way down to the main lobby to ask for water from the manager. they gave me 3 waters my husband and drank a bottle asked for couple of more to take it to our room they didn't give it to us , they said 2 bottles a day one per person.

After complaining to the manager he turned around and said, " this hotel is for spring…

I went online to purchase 2 tickets through Travelocity. For some reason it kept declining the card, so that prompt me to check my online account, then that's when I noticed several charges. I then reached out to Travelocity via phone in regard to no confirmation on my tickets!

The rep stated that the charges would be removed within 3 business days. That is not appropriate you don't take money and not be able to produce the ticket that is stealing I said. I was promised by a "supervisor"that I would have my money today! So far nothing.

other reps said 5 to 10 business days. I would prefer the tickets but they couldn't even provide that!!! Just took my money and my time. The worst company.

Hi,my name is Latoya ribe I had made reservations at this hotel through Expedia and canceled with in the hour after speaking with hotel night audit Brian told me to cancel now so I would not be charge fee which I did. I then got a email for a 105.00 charge. I then called Expedia who advised me that the hotel charge fee and they called over and was told fee would not be charged.

I then called back at 3 am and spike to Karen because my card was charged and she said that she will call Expedia and have them remove charge and then she left me a voicemail a few hours later and stated it was just a hold and in a few days will release. Instead 2/29/16 the charge was posted called back spoke with another front desk clerk and she placed me on hold forever and said my money would be returned in…

I booked round trip tickets from phoenix to sacramento using the Expedia website. I picked the lowest price and specified my flight times with no stops. Unbeknownst to me, the fine print indicated that the actual times would be specified randomly by the airline.

00 change fee for each reservation that needed to be changed, plus the extra cost of the flight! 00 more than the original cost of the flight. I have been told there is nothing I can do and I had to wait more than 2 hours on hold with Expedia customer service to get someone who said they can not help me!

This is completely wrong and inappropriate, and I need to talk to someone who can help me with this situation

You have a telemarketer that has been told many times on voicemail as well as by my pressing 2 after they call me to put me on your DNC list and they continually call me. I have filed a complaint with the FCC.

If I get one more call I will get an attorney and file a harassment charge against you. This has been on going for over a month every week from Expedia corporate offices.

I used Expedia to purchase a package for my honeymoon using my personal credit card. My ex-fiance cancelled the wedding and I was stuck with a credit for over $2400.00. I was informed today that she was able to spend $1200.00 on a ticket for herself. Given that her name was not on my credit card I feel that Expedia customer service dept. would have the obligation to at least notify me of this. She will never return the 1200 to me and I no longer even communicate with her.

Again this was my personal credit card not a joint account. I would like to see the policy that states that someone that was on a trip deserves to receive the credit for it. I am absolutely disappointed in how the situation was handled and if I did not have to use this last bit of credit would have chosen a different…

I booked a flight and hotel for Jan. 27 trip to Miami. I did not realize that Leamington Hotel was horrible. The place looks sketchy, the door of the room seems easily broken into, the bathroom is claustrophobic, moldy and dreadful, the smell of the hotel is unfathomable. It looks completely unsafe. I could not stand even staying in the room.

I checked in but checked out after seeing the room. I called expedia to cancel and was told that I'm in luck, there is no cancellation fee. I was expecting a fee adjustment since I did not use the hotel but it has been 2 weeks and the call center has been putting me on hold from one call to the other. It is a simple refund from a valid concern. Acknowledge consumer rights if the hotel refuses to give a refund then Expedia should step up and take…

I spent US $9,700 on 3 business class tickets from DXB-ORD-YYZ-DXB. I wanted to change the date of my flight from YYZ-DXB which was originally for the 17/02/2016 to 10/02/2016. They told me the change fee of US$163 per passenger which was fine, but then they tell me it cannot be done because when issuing the ticket they put the entire value of the ticket on the first sector (DXB-ORD) so it was as if I was flying YYZ-DXB for free.

Because of this, Expedia is now saying it will cost more than purchasing a brand new one way ticket for YYZ-DXB to change the existing ticket that I already have. I also am unable to find a copy of the fare rules and conditions anywhere in my emails regarding this flight or the itinerary page for this. So far spent over 4 hours on the phone with them (mostly on…

I am based in India. I had booked a Paris Pass itenary on the xpedia site for 17th Feb 2016 but I received the pass for the same day that is 19th January 2016. Immediately I rand up their number to clarify. The support team intimated me on my phone as well as by e-mail that they have taken authorisation from the vendor to cancel my booking without any penalty and the cost will be refunded to me within five working days.

Thereafter I have been trying to contact the support personnel on their phone but always getting a response that my waiting time is around 20 minutes to sometime 37 minutes and then nothing. Expedia support system is not even accepting my Indian phone number for call back facilities. Every time I write an email to them, they reply back saying that please contact the number…

I am at a loss for words! I was actually a satisfied customer and would have used expedia, hotels.com orbitz and your other companies. I now have them all on a blacklist and have blogged my experience to hundreds of thousands. Quite simply you cannot opt out from the spamming emails that come regularly to my business email. When you do use the opt out, it says you have unsubscribed but keeps sending the spam. I have contacted customer service on two separate occasions- both times they apologized, said they had unsubscribed me, and the spamming continues today. Attached please find the latest correspondence.

I can't believe a multinational of the 21st century would stoop to 1990's harassing spam marketing techniques, proven not to work since the advent of social media blogging. After…

To the Expedia corporate office, here is my complaint. com"). Although we are recently retired senior citizen "Baby Boomers," and fairly new customers to Expedia, we believe that Expedia took advantage of us using a "bait and switch" tactic. In our experience, Expedia did not even match the hotel's rates, let alone give us a better rate.

Why would a customer want to use Expedia, when they could call that hotel, make the reservation themselves, and get a lower rate than what Expedia could give? We have made countless trip reservations over the years/decades. I will pass my experience along to my family, friends and/or social media in…