Extended Stay

Hello I am writing this complaint because I was denied a full refund for my stay. Ive have stay a total of 33 nights. 30 of those nights I was in room 311, where I was next to a neighbor with a loud stereo, violent outbursts, tampering with my shower, and emotional distress/sleep disturbances.

I spoke with the general manager and he switched me to 325 but nothing changed. The general manager has refused to give me a full refund on my stay despite the harassment being continuous for all of the nights I have stayed here.

Im currently still at this extended stay. As far as I know and have read, there is no specific policy stating they cannot refund me. This environment is constantly violent with other guests screaming at each other. This can be heard walking down the hallways both night and…

I am afraid to even fill out a complaint form because of the fact that the name on this business card says Elizabeth Kidd General Manager ESA Managment LLC

1610 Moore Rd, Avon, OH 44011 T: 440.934.1909 F:440.934.2028 CLA@extendedstay.com But here it goes...

I am a Veteran and my stay here at this hotel was covered through an agency that provides money for a Veteran to stay at the extended stay hotel. Someone made a complaint to the front desk that they believed me to be a prostitute, and that someone complained that men were coming and going from my room, and instead of the General Manager looking on surveillance footage to see if I even once allowed a guy into my room by going to the foyer front door that you have to unlock by opening it from the inside of the hotel with a key from the…

I stayed at the Seattle Everett North location. I checked into my room late, around 2 am, and woke up around 8am to the assistant manager knocking on my door. She wanted to come in and look around. She walked around looking at everything suspiciously and even rifling through my garbage cans and looking at my trash.

She then told me to leave because I had guests over (which I did not). Apparently two people had been told to leave the hotel and they said they had come from my room number. No one had been in my room, and I was sleeping the entire time I had been there until being woken up by this knock on the door.

The woman that told me to leave was very rude and wouldn't listen to anything I said. I asked her to look at the cameras so she would see what happened. She told me that she had…

Im trying to find a corporate email address for an issue and to forward emails concerning the issue bellow Inre: stay January 8th thru 10th in Phoenix at I believe is the Midtown location.

Had a less then enjoyable stay at your location in phoenix and After leaving review on your site was contacted by manager and non solicited by me she was going to send me 2 nights in coupons but after giving her my information recived nothing. I then contacted her by phone and she said she would send them personally but still have not recived any thing or any contact even after I sent another email last week. My stay was back in January 8th and 9th for medical appointments I have to attend monthly. I have not left a review on my regular sites as she volunteered to make the stay right and my reviews are…

My husband was asked to leave the property because his id came up as a “do not rent” we’ve stayed at two properties of extended stay, and there have been no issues led to us leaving. They told me my refund of almost $400 would be in my account…it was NOT in my account after a few days.

I contacted my bank and they said they had no transactions of a refund in the system. I called the corporate number and the management I stayed at, they have no information at this time. I feel as though my issues are not being taken into account, and this is a LOT of money that has been taken from me.

It’s disgusting that this company will not answer any of my questions, and will not take this issue serious.

EAS in Saugus Ma Made reservation in past stated and had a horrible experience. Was told to give another chance purposely reserved 4 th floor due to noise. Paid over $1,000 to guarantee this choice. When checking in the hotel they placed me in the same room I complained about.

I’m a travel nurse that works nights. This poor customer service will now affect my sleep schedule. Manager will not move until after the 20th. The consistent disrespect and false accommodations will be reported to my travel agencies. I will never stay at another extended stay due to the lack of promises given by your company.

I was told by customer service and the front desk this will be handled and was NOT.

Also filing a report with BBB

My chicken was 16 March my first night here text him standing 322 first of all my reservation was canceled so I don’t know what reason. Luckily we were able to still get a room booked for the same room.

Then I go to take a shower at my first night why I was freezing cold figured maybe it was too many people using it was really late.

Second day another shower, water still hot and then cold hot cold you have to keep turning it off and then turn it on for to get little warm. And my boyfriend takes a shower and it’s freezing for him so I called the second day.

Make a complaint about the way you tell me that means it’s gonna come out Hours later we are getting ready to go out and I want to take another shower and we are out of town house. The front desk tells me yes we can get the towels and…

We are long term have gone through many staff changes someone has to be stealing cause nothing adds up. Customer service is absolutely horrible. Halls smell like weed all the time I have to put towels up against my door they lock you out so you can't do laundry.

Garbage all over hallways lots of fighting and drama absolutely scary and uncalled for. Don't stay staff horrible Renta staff cause they can't keep help. Past employees also threatened mine and my child life they did crap about it

Hello my name is Monica Whitehorn and I had two reservations for yesterday and this weekend. I went to check in and the guy at the front desk was so rude and disrespectful. He talked to me so rude and would not let me finish asking my questions and was talking to me like I didn’t understand English.

” Not that I have to explain myself but I have not touched a drink in 5 years. Just because I am Alaskan Native and American Indian does not mean I am a drunk. I’m not sure why he treated us like that but I would like someone to talk to him about being courteous to your customers.

My room was entered by staff while I was not present without prior notice and no emergency and I paid for 2 weeks I am not supposed to check out until March 22 2023. I have been gone all day from 10am to 10pm when I returned I realized I had $500 missing out of my room and when I asked about it I was accused of smoking in my room when I have not been at my room all day but

the staff described my room and belongings to me which they would not have known unless they were in my room without me present. I feel I have been discriminated against since I arrived the manager singled me out and was treating me and my family unfair this is not ok this is the worst experience I have ever had.

My privacy was invaded my money is missing and I was not even here on top of that I am being accused of…

I had a reservation booked at the Extended Stay America Premier Suites at 1450 SE 17th Street Fort Lauderdale Florida 33316 on March 13 through March 20th. The first room I was given on the first floor someone was in the room because the latch was on the door, the second room I went into check the mattress as I always do at any hotel I stay at and

there was dried body fluids on the mattress that you could visibly see through the mattress pad, the third rooms mattress was the exact same way and there was no mattress pad on the mattress. I asked the receptionist if she knew of any rooms available that she could ask house keeping about that would of been on the roster and she replied no so I had to checked out of the hotel b/c that is just not sanitary and

I feel like you guy’s need to know…

I have been staying at the extended stay hotel since January and at first things were going good until my stay became long term now they are charging whatever price they want they told me I can’t book online so I stopped booking on line and tomorrow morning they told me I have to pay 103 dollars.

I was told even if I book for a week or month they are charging me daily prices and I don’t understand why. I signed up for your rewards program and still nothing I don’t know what else to do besides just leave 216-210-3054 if something can be done about this

Soon as we got here the fire alarm was triggered. 3 hours later we are still dealing with it. And we have to be at work at 2:00 am. It is now 7:51 pn

I'm having a complaint on the weekend staff that works the desk at the hours of 3:00 to 10:00 she have an attitude she want me to not complain about these half wash half clean linen that she be giving me to put on my bed she act like that getting on her nerves but when everybody else ask for cleaning linen clean sheets she politely give them the sheets with a smile on her face

Bad customer service ! Witness new employee being mistreated ! I paid for a king size and queen size bed rooms and they gave me two 1 bed full size bed rooms ! With dead roaches on the floor !

I’m very disappointed and will not be coming back !

We are are staying at the extended stay America and suits in clarion park Clearwater fl, The office staff is very very rude! They keep telling us our room is rented, but yet extend our stay , keep raising our rates and very rude to my wife.

Our kitchen stove does not work and made several complaints. Then they say there’s not a king room available for us when it shows online and reservations department. 00 a night rate per night. They trash around the property is ridiculous, and nasty dog poop everywhere.

Employees smoking pot on property, office women walking around flirting and going into male customers rooms. We just can’t up and move rooms and take a bed for two when we have 4 adults and a baby . Our car was stolen and we have no transportation at the moment, so we can’t go to…

Yes, my name is Antoinette Simmons,and I am a good customer with your extended stay hotels. I live in Providence RI and I stayed at you extended stay hotel on 181corliss st in Providence RI 02904. They had asked me to leave without a cause.

I did not break any of the hotel rules. They had (Dr)ed me for no reason. I have to find other accommodations. I can no longer be a good customer to your hotel any longer. You have lost a customer.

I will have to tell everyone how I was mistreated.

Hi my name is Angela Washington and August 2022 I stayed at your Southfield Extended Stay northwestern highway location. Your claim department was to contact me last year and your regional manager after she pulled the room entered key cards.

She has never returned my calls. I was told you did fire the manager who worked there at the time. I did also in from your regional manager and other location of the issues at this hotel. They to sent off my information.

I have still not heard back from your company on my room being broken into, items stolen, my treatment by your staff, the fact I have a medical condition and had to repeatedly ask for a smoke free room that I booked or my sexual assault. Not to mention the door was missing the door lock cover, and other items in the room.

I told her…

To Whom It May Concern

I am writing to let you know about some problems with your hotel in Marlborough, Ma. I was staying there with my fiancé Daniel Berry. To start with the hotel wanted to charge an up front fee of over $14,000 for my husbands company to stay there (5 rooms total). That was eventually worked out but only through phone calls to your corporate offices. Now I found out they have been charging us more than what your corporate office agreed to when we extended the rooms!! It is being fixed by a manager from a different property who is here today. Next, let’s address the fact that you have virtually no management here. There is a manager but what she does is beyond me since nothing was ever addressed when I went to her with problems. There is NO housekeeping at all unless you…

I stay in PA, my niece and her 2yr old son are currently displaced in Gainesville. I booked a room for her at this particular hotel. They kept losing her reservation and then they kept changing prices and now she’s checked out because I was fed up with the non-communication of the staff I called numerous times for a invoice no one is getting back to me or sending the document I need.

Nor are they answering the front desk.

I was given a complaint yesterday of my room smelling too good. I had my room checked and no issues. I have 2 service dogs so I do try to avoid my room smelling like dog. The manager after me being here already 8 days didn't inform me that my 16 year old daughter couldn't be in the room alone during the day as she has to be online schooled due to ADHD issues and bullying.

I feel like there are issues here and that also there was a smokers extinguisher was also on the inside of the building but there is not supposed to be smoking. I feel you really need to reevaluate your management here kind of feels contradictory and hypocritical.

Friend of mine was staying at your Portland, Oregon executive stay on 181st I went to visit her. It had been snowing and have been extremely icy. I went out the next morning to go to my friends car. I took three steps and slipped and fell.

They had not cleared the walkway or put ice down or anything for the customers. They are in negligent as they did not have the pathway cleared for the customers. I ended up hitting my head super hard on the ice.

They called the paramedics and an ambulance. I was told that I had a concussion. They took an incident report and I have not heard from anyone since the accident and right after this happened then they decided to clear the walkway and put ice down so no one else would slip.

I am extremely upset and if I don’t get someone to call me to resolve…

Yesterday March 1st my family and I were evicted from extended stay hotel. As our last resort of somewhere to stay we chose that place because they had a field my daughter could play, it was spacious enough for three of us, (there is five but

two of our kids cannot stay with us because there's not that much room so we are separated). After being evicted from our home we go to extended stay and from day one we are, quite frankly I believe harassed, judged and mistreated I believe because of our situation we are doing the best that we can but

apparently I don't think it is good enough for the staff here at extended stay Mount pleasant South Carolina. And also race. The entire staff there is african-american, which does not bother me one bit, and my family is white.

The staff has always…

Worse than you could ever imagine. Childish banging on the door running and hiding in the commercial washroom. I have witnesses to all of this. Banging on the floor on the room above me for 3 years now on and off multiple witnesses to this.

Had my truck a Hummer $70,000 I paid for this vehicle stolen from here turns out one of the managers here was fired for stealing vehicles as well as other atrocities against clients, maintenance guy staying in the room above me on multiple occasions admitting it's him pounding on the room floor my ceiling all night long with no excuse other than " we're allowed to stay in any room we'd like. I have many videos and recorded messages but won't let me attach them.

The first room I got was on the first floor and there was water all over the bathroom floor. I went immediately to the lobby and complained. They gave me a room upstairs. My reservation was completely changed from two beds to one.

I had to sleep or attempt to on a pull out chair. I had to wipe it down incessantly. The photos on the website are no where near. It's all false advertisement. When my son and I attempted to leave, we noticed the door wouldn't lock on its own.

Basically the door could be opened without a key card. Complaining at the lobby once again and treated like I was talking out of my hand. The employee by name of Freddie seemed so utterly clueless and said he would let his manager know.

Today I went to reaffirm my complaint about the door and the girl at the front desk…

When I checked in I was greeted by a that’s a very nice lady she started to argue with me about my service animal. She tried to ask me what kind of service animal she is. I told her that is against the law.

You cannot ask me that is against the HIPAA law.. I said but being I’m not in a argumentative mood I will tell you. She is an emotional support animal. She then proceeded to tell me the they according to your policies, are not considered service animals and that if you can’t be on a plane that you can’t stay at your hotel, well I beg to differ my dog is a frequent flyer.

She get some things she has to she’s protected under the federal law under the ADA guidelines. The fair housing act and I am protected under the HIPAA that states I am not required to state my disability. I did not…

The manager middle aged black woman very very rude . Describe for that way because I do not know her name. Some kind of told me in front of a bunch of people that I was not allowed on the property I didn't do anything nothing promised and never stayed there before that was my first time I'm can you tell me if somebody else had already told me I wasn't allowed there and

she did this in front of people told me that she wanted me off her property all of it not just out the door was waiting on a ride anyway she went on myself all the property before she called the police I didn't even do anything. You have an extended stay on knows what if I would like no Charleston South Carolina that when I went made by I stay there three or four times went to check on a reservation they told me I'm not…

I stayed for the weekend on February 18 and 19 and the hotel collected a deposit fee of $50 and said would get back, it's now February 27 and still no deposit put back on my card When call hotel, nobody answers the phone.

First and foremost I am beyond disgusted and disappointed with the type of services your Chantilly location has provided. Not ONLY did they red flag me because I complained dog riches and cigarette smoke but they allowed me to book a reservation and then tell me that I was not welcome to stay AFTER the fact!

I’m sorry that I made a legit and valid complaint because they are dirty, rude and unprofessional and they felt the need to be childish and red flag me? Why is it that a customer is not allowed to complain and have the right to tell the OWNER what is going on in their establishment and be punished for it? That sounds quite deceptive.

You are holding $266 worth of my money and can’t even refund it back? No I’m sorry that is ethically wrong and quite frankly sad. I have never in my…

On 2/24/2023 at Robinson Township Hotel employees blk make threatening me to come out into the hallway to fight after I only ask that the air conditioner equipment stop banging against wall awhile my three week old baby was asleep. Further other harassment, discrimination, defamation of character, fraudulent of credit card on Feb 8 2023 of Violetta Carter which my newborn and 20 month child was homeless due to employees cover up including many more rule,codes,laws broken with the General Manager Robert,and blk female Tonya who made multiple Discrimination toward my kids and children's mother

I know I'm a small fish in a big pond but I also need to be respected your manager at 6605 Northwest 7th Street Blue lagoon Miami Florida she is very rude and disrespectful I went in because they had double charged me for the week and she gave me a nasty attitude her name is Jelena Vecic I really ashamed of the way she treats people I'm not the only one she treats everybody else including her workers like they're nothing thank you and have a great day

in office tall black large lady big lady was rude did not speak well did not appear to have any work or office/business training. I was not aware of a rule/policy of hotel. When checking out her body language tone and everything about her manner was rude no guest should be handle the way she handle me.

I was not aware of rule.

My name is Ajayla and I’m at the extended stay in Columbia sc 450 gracern rd 29210, and I paid for a comfortable stay an it has been far from that. I haven’t had a toilet in 5 days, I have moved rooms an the toilets are still messed up and at this point I’m looking for a refund because everybody has been switching rooms due to this issue am still having problems but I can’t be without a bathroom so I really need to be refunded for those days because I’m leaving

My compliant consist of poor customer service. The staff don't work on customer concerns until corporate is notified. it took three days to receive ammendites. and to receive a chair for my room. as I sat there feeling disquested with their interest in making me comfortable

I have a prescribed, therapist recomodiation for my support dog. I also have both letters, one me asking for a reasonable accommodation for using a public space at the hotel.

Second, the medically necessary letter for my animal to be with me as for my therapy.. I was put on the fourth floor with my support animal. No questions. Today the manager shut it down . Told me there was nothing she could do I had to walk the stairs.

Didn't give me a chance to explain. I have social anxiety and go into panic when faced with stress and confrontation. Ithere were two other witness to this. I will be making a complaint to the department of justice and to the proper authority. This is discrimination.

Will Smith is the worst manager I have ever dealt with. Him and his minion (receptionist) are terribly rude and not very accommodating. I don’t let people like this get me out of character. But I do feel obligated to report this to the higher ups so that no one can feel discriminated.

He talks down on the customers and I traveled far and he didn’t show a bit of empathy what’s so ever. He should be fired. I will be writing and calling corporate about my not ok service.

The room was dirty when I moved into it. House keeping does a little as possible. There are roaches in the cabinets. And when my dog broke a glass they wouldn’t even let me use a mop. I’ve been here for 6 weeks only because I have a cat.

House keeping hasn’t moped or cleaned the bathroom even once. And on my last slay over she wouldn’t change my bedding because I had my own pillow on the bed. That is ridiculous. Hannah is extremely lazy. She's nice to my animals.

But that’s not what I need from her.

I have a complaint about your mgr Taylor at the 6855 South 118th St location. 00 for my two week stay at the hotel. 00 and I had no cat food or litter for my diabetic cat. He said he liked Zena and he would bring me some soft canned food and litter.

He was deceptive and never did nothing. Zena missed 2 days of diabetic shots. He lies all of the time, is rude and bossy. He can't keep any of his staff. My room did not have any cold water. I only had hot water in Rm 403.

So, I could not shower. My floor was dusty and the tv cabinet had dust on it.. All Taylor cares about is money for the hotel and herself. My stay was not pleasant the at all. I would like a refund for my room due to Taylor's attitude and actions towards me and my cat, Zena.

We were not happy at your Extended Stay Hotel at…

Booked a suite. Hotel gave room away. , Melbourne, Fl 32904. I occupied Room 312 for two months. I would reserve the room two weeks in advance to stay in the room. Never had a problem before with doing my reservations this way.

The day of my reservation I was called by Mathew Barton and was told that my room was given to another customer. He continued on to try to explain to me that something about a A and a B room.

I am a customer that has been staying at the location since November 2022 to the date of February 14, 2023 on a monthly bases. For amount paid for the room I expected better accommodations and better management from Mathew Barton.

I am a disabled veteran and the treatment was unacceptable. I never complained about the roaches and on that day a occupant had died. He cared…

The overnight worker Rosanne is horrible. She does not need to be working because she is very slow. I saw her taking a male up to a room in the middle of the night numerous times. She harassed me and deactivated my keys to my room numerous times.

I was visiting my mom who was in hospital and needed something temporary. It was the worst experience ever. This is extended stay on I 55 North Jackson Ms

I JUST SPENT THE WEEKEND AT THE WORST HOTEL ON THE PLANET BOTH DAYS ME AND MY WIFE HAD TO WAIT IN THE LOBBY FOR A OFF DUTY MATINECE GUY TO SHOW UP TO BREAK INTO OUR ROOM I HAVE A PICTURE IN MY PHONE OF THIS . MY FRIGERATOR WAS NASTY INSIDE AND OUT I WANT MY ENTIRE RUFUND TO MY CARD MY WIFE FELT UNSAFE THE WHOLE WEEKEND. IT WAS MY FIRST TIME STAY AND MY LAST THANK YOU .

I've never experienced this much disrespect ever! There is a proper way to handle situations as being management. No hospitality, management tends to take there position to the extreme. I contacted the authorities, and currently seeking counsel.

I stay frequently at Extended stay, pretty much the only hotel I stay at and I usually book thru priceline. Recently I have been staying at Extended Stay in Houston Uptown Galleria.

Last Sat Feb 4th I tried to book a room but accidently booked it on the wrong day Feb 11th. I was made aware of this when I was trying to check in.

I told the gentleman up front if I could change the day and he told me he had no rooms available for the night. I told him I would pay for another night and he said, sorry nothing available. However when I got back on priceline to look for another room I see that hotel still had rooms available. He then changed his story and said he would put me in a room. Not sure why he lied to me, I think he was just being lazy and didn't wanna help until I called him out on…

The Hospitality Was Fair But The Security Issue's Need To Be Addressed ASAP! But You r Staff Gave Access To A Person I Knew After Stating Only One Key No Excess To Anyone Whose Not Me; Mrs. Rodgers! I Return About 10 Hours Later Again Couldn't Get In My Room.

Go Back Downstairs To The Front Desk And Tell Them I Can't Get In My Room, Again I Repeat One Key No Eccess To Anyone Whose Name Isn't On The Registry. m. 02/6/2023 I Then Asked The Person How Did You Get In Here When I Couldn't Get In?

His Response Was With The Key! Then I Said They Gave You A Key And Mines Don't Work? He Immediately Changed The Subject Again I Go To The Desk And Inform Them How Is Someone Getting In My Room When I Can't Get In There And I Paid For It?

I Repeated Change This Key And Don't Give No Excess To Anyone…

It's Biltmore, but this place shouldn't be listed as such. I stayed for most of the year and that was because moving would have caused me issues. Let me start with the list of issues and it's easier to list than describe: Inadequate hot water No water Trash piles (indoors) Loud parties Physical fights (indoors) Smoking (indoors) Smoking Marijuana (indoors) Unkept swimming pool Unkept hot tub Broken pool gate Broken back door locks Broken laundry room door Broken washing machines Main entrance inaccessible after hours due to key entry being turned off Room keys deactivated almost daily No elevator October 2022- present (Jan 16, 2023) Homeless people sleeping in main entrance Homeless people gaining entry through broken door locks No security (patrol added January 2023) Police activity…

I was fasley charged for smoking in the room and I never smoked in the Room. Om January 31, 2023 I called Extended stay North Mishawaka In I spoke to Assistant GM told me I was charged for smoking i expressed to her I didnt smoke in the room I checked at about 430pm I went to the room changed my clothes and left?

I returned back about 12am my key card didnt work had to wait to get let in. Went to my room ate I left out to go to the car( asked them to check the camera) came back went to bed.

The next morning i was flat ironing my hair and the asst gm was yelling down the hall she knocked onn the door told her we were checking out just finishing up. We left. When asked why they we were smoki ng she stay paraphernalia in the trash i said just because in the trash is not proof of smoking she…

Asst manger was charging me more then the usually rate. I own a Barber Shop near to the hotel. The man name is Habrto I don't know last name but he was very rude and he also put me on don't not return list.

I don't like how they did me I am a paying customer I want this reviewed.

Also I action done to this employee you don't treat customer like this paying customer is bad look on you guys end.

To whom it may concern, On Jan. 20th to 22nd 2023, I made reservations at this location, being that I was celebrating my birthday weekend at the bowling alley next door to this facility, Which is on 11210 brigman rd. Matthews nc 28105.

When I arrived to check into my room at the front desk, I was advised by Mrs. Maytesha that she apologize in advance that due to the cause of flooding in your hotel establishment , the elevators are not working, and that the only room she can offer me is on the 4th floor room 404, and

that I will have to use the side door stairwell of the building to get in and out to my room. At this point it was too late in the evening to try to attempt to look for another hotel, and my end goal is to be at next to the bowling alley for my bday celebration with friends.…

Hello MY NAME IS NICHOLAS DAVISON AND THIS MORNING I EXPERIENCED UNBELIEVABLE BEHAVIOR FROM THE GM OF THE TACOMA SOUTH LOCATION SO YESTERDAY JAN 23 2023ME AND MY GIRLFRIEND WHERE LATE PAYING TO BOOK OUR ROOM MIND YOU THAT WE ARE HOMELESS I MADE A MISTA A COUPLE TIMES AND PAID FOR THE WONG EXTENDED STAY LOCATION WHICH IS IN FIFE WASHINGTON STATES SO I CALLED THE FIFE WA LOCATION AND THE COMPANY I BOOKED IT WITH I WAS REFUNDED MY MONEY BACK TODAY WHICH IS JAN 24 2023 LAST NIGHT I EARN SOME MORE MONEY AND

PAID FOR MY ROOM AS I REACH THE FRONT DESK 2 YOUNG LADYS INFORMED ME THAT I DIDNT PAY THE NIGHT BEFORE WHICH I DID BUT AT THE WRONG EXTENDED STAY WHICH IS THE FIFE LOCATION AS IM EXPLAINING TO THE YOUNG LADYS WHAT HAPPENED THEY CALL THE GM WHICH IS. DAN OF THE TACOMA SOUTH LOCATION MIND YOU…

Due to circumstances that were out of my control I myself and another veteran became homeless. And extended stays where the place that we'd go to as they were always comfortable and feasibly reasonably priced.

However we started running into issues first beginning with discrimination because we had booked through a third party. Making a booking and arriving on site after being told the room was available. Only to be told that the room was no longer available because somebody had put rice down the sink the night before and it was clogged up.

However rice is water soluble. They had done this because they were keeping the rooms for people who had booked online through extended stays website. They were price fixing. We were discriminated against also too due to having a service animal.

And…