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Family Dollar

1.0
3,350 complaints

Address

10401 Monroe Rd., Matthews, NC, 28105

Family Dollar faces significant customer satisfaction issues centered on employee professionalism and rudeness, with consistent complaints about disrespectful treatment by cashiers and managers. Secondary concerns include poor store maintenance, inadequate customer service, and transaction-related problems such as overcharging and refund disputes. The complaints span multiple store locations, suggesting systemic operational and training gaps.

Common Issues

32% (201)
rudedisrespectfulunprofessional
20% (126)
refused serviceno helprefused refund
14% (88)
dirtyno air conditioninghot
12% (75)
accused of shopliftingsecurity footagetheft
12% (75)
overchargedmissing itemsno receipt

Complaints

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Jane whaley

Nov 4, 2023
0

I went into the store 9890 Fondren rd and the tall light skin boy was at the register which I have been having problems with before was there I had 2 Palmolive 20oz bottles which had a coupon on the shelf saying 2 for 5 must buy 2 to get price. 69 I inform the boy it's 2 for 5 he said I can't over ride the manager not here,so I tell him to take it off he gets upset and tells me I'm doing too much (mind you hes holloring)he don't have time for this , my boyfriend walks up and

the boy calms down and he bought a cherry Pepsi with a 5 dollar bill after I finished my transaction. The next day I called the manager with short hair that is very unprofessional answered the phone I informed her of what happened and while I was speaking she received a called and

asked my to hold on it was her…

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Mohammed hegazy

Nov 4, 2023
0

I ordered online foam cups and soap detergent on October 2, 2023. I received 2 e mails that the stuff I ordered reached the store. But every time I go the manager tells me that my stuff did not arrive.

This is a very bad experience. Today is November 4 and I still did not received the items that I ordered and I paid for. Order number: 22624692232

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Laura

Nov 4, 2023
0

Preston idaho store Several times I purchased gift card $25 just to have a zero balance. I'm thinking you better check employees out for fraud this happens to often. Fraud Fraud

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Michial

Nov 3, 2023
0

Family dollar in Flint,MI. 50 plus deposit. Change the signs if that's not the price. And it should be named Family Two dollar or more, there's nothing for a dollar.

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Courtney Phillips

Oct 30, 2023
0

I have contacted them several times regarding a manager that works at the location near me and she has made me cry several times and told me i was ready to leave. I asked her did she think i was s stealling or why did asshe feel the need to call me out infront of everyone for doing what?

spending too much money in their store. She told me the other day i didnt belong around there maybe that is why she pics on me, they have lost hundredds of dollars alone by me leaving my full cart there because this woman always grabs my cart and

pulls behind the counter or tells me im done shopping and grabs my hand cart from me. The other manager and several employees witnessed this time and they told me to call corporate before she got them a law suit for clear discrimination.

I just would appreciate…

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Andrew Eyler

Oct 28, 2023
0

Employee with the name that goes by Prince. Is very rude drops the change on the counter does not put it in your hand and this is the second time this has happened. he is extremely rude, flaunts his sexuality in front of children shaking his ass and watching movies on his cell phone while he's collecting the money at the cash register.

He has to pause his movie that he's watching and makes the customers wait for the change. Straight up a very bad employee for your business ..

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Huailin

Oct 28, 2023
0

I been trying to change my password because I forgot Family dollar keeps sending me to the recovery link and I fill out my email and then wait for response I been waiting for weeks and I try to resend over a few times now Im frustrated I try to get help and I haven't seen anywhere on the Family dollar website for help on this situation

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Elizabeth Sanchez

Oct 28, 2023
0

I was treated very rudely. She did not acknowledge me . She did not greet me or ask me if I wanted any bags she just started bagging. I asked her if she greeted her customers and she replied yes with an attitude, still ignoring my presence by having a side conversation with a coworker.

She had a very snarky attitude and kept telling me how to use the pin pad when I asked her if her name was on the receipt. Totally disregarding my question. The coworker was also rude , by saying she’s always nice to our customers trying to belittle me .

I asked for her name and he said he couldn’t give me it . He said it was on the receipt and it wasn’t. She said I don’t have to give you my information. Very rude girl. She needs to learn how to treat her customers.

I work for a reputable establishment…

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Judy Jordan

Oct 27, 2023
0

I am customer of the Family Dollar on 6th Ave. in Watford City, ND. I have been in a lot of Family Dollar stores in my lifetime, but I have to say this by far the worst I have ever been in.

They never have anything stock d on the shelves, everything is always on carts in the middle of the isle, boxes stacked everywhere. When they do happen to have what you need, you have to move carts and boxes to even get to what you need.

The employees are always on their phones and are very rude. This is the worst Family Dollar ever. It should just be shut down and every single person fired. Thankfully we have a Dollar General opening up next door, I will be taking my business there and hopefully they are nothing like this Family Dollar

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Shelia Hudson

Oct 27, 2023
0

I submitted an application 6 weeks ago, all that was left was the background check, it has been six weeks, and still no response to the background check, when I ask the manager if she could call and find out what was the problem, she told me to call Family dollar Corp. , i feel that the manager should have done this follow-up. in this age of digital , cyber network, how does it take over 6 weeks for a background check now moving into the 7th week, this is family dollar, on 13 street N. wichita, Kansas 61214.

Respectfully

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Tina Davenport

Oct 27, 2023
0

I’m writing to make a complaint about your store on Northern Drive Troy NY store. I was in the store Tuesday October 24th there were 4 people standing in line to check out including myself, there was no employee on the floor we were ringing the bell and yelling Hello when a girl finally showed up.

The customer behind me made a comment to the cashier that lucky we were honest customers because anyone could just walk out of the store with anything The girls reply was (so be it) the chat then made another statement that this was a good attitude to have,(cashier stated so what we have cameras) we all just said Wow.

The customer make another comment not sure exactly what it was but the Cashier was very rude and told her that she didn’t have to be there. The girl asked if there was a manager…

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Tracy Hurley

Oct 26, 2023
0

On 9-27-23 I was ask told I was discharged of my position. No reason why

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Rakia Flowers

Oct 24, 2023
0

I shopped at Family Dollar store number 07061 216 Bussey St. in Dedham MA. I have the Family Dollar app installed on my phone. The prices in the app were different from the prices that were on the shelves. I asked the Family Dollar associates if the prices that were in the app could be honored.

The lady at the cash register changed one of the prices with the assistance of the other Family Dollar associate. She proceeded to ring the items and a few more items had wrong prices. I asked her if she could change those prices to what was in the app.

She said she couldn’t, and called the manager. The manager comes over. He had a very nasty attitude. he changed the prices and went back to stocking shelves. There was one more item that came up wrong for the price. 80.

I asked the store manager…

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Prince

Oct 23, 2023
0

The Family Dollar on 1531 campbellton Rd SW Atlanta,Ga 30311 has an assistant manager at least that what she calls herself she about 50 yrs of age has boyfriend that hangs in the store harassing customers and talking badly to them. Example stop asking my girlfriend where something is located go find it yourself.That’s is so unprofessional. This has happened on several occasions with different people… that store is a ticking time bomb

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Rose Middleton

Oct 22, 2023
0

c. I bought it maybe 4 to 6 months ago and it broke apart. I called the store and the cashier and the manager said no tio a return and semi to have found it funny, telling me that no stores do returns after 30 days.

Your manager even laughed and said, I don't iron at all. 00 for that ironing board and it was a waste of my money. I won't shop at the family dollar ever again, I felt really bad because your store manager ( Tracy Johnson) act as though she really didn't care or wasn't interested in what I was saying.

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Anonymous

Oct 19, 2023
0

To whom it may concern I'm making a complaint about the Family Dollar on 113-22 Rockaway Beach boulevard this is about the manager and another cashier that works at this Family Dollar and I live around the neighborhood and I see where my own eyes they're smoking marijuana when they're going outside on breaks on lunch breaks coming to work I smell it on them when I go inside very unprofessional I love this family dollar but

them two need to go It looks bad on Family Dollar that you can smell the Rican of marijuana on these two individuals One is a cashier African American the other one is the manager It's sad and the manager hangs out with other people in the neighborhood and smoking weed while she's working on her tour

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Lon R. Sweeney

Oct 18, 2023
0

On October 12 2023 about 12 or 1 oclock Pm I purchased a 7 piece family chef pot set on October 18 I was returning this product t because with in 6 days one of the pots turned my rice toxic from the coating on the bottom of the pot I had my teciecy and on the.

box the return policy is explained if for some reason if you are not satisfied you can return this item with receipt for a full refund and that's family dollar policy I was at store #1125 130 Buckeye Rd the manager tolde the pot was used and threw my receipt at me and said he was not refunding my money and go to cooperate I requesting my refund and asking. 116th St. 2Fl. Cleveland Ohio 55120

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Gaby

Oct 18, 2023
0

today i witnessed discriminatory behavior at the family dollar #1859 in 423 Broadway Newburgh, NY 12550.

if i could give 0 stars i would. i just witnessed an old woman who was in the cash register freaking out big time over a lady KINDLY asking her in Spanish what the price of a misplace item was. the lady silently moved to the next cashier to not inconvenience the cashier who didn't understand her, but that same cashier still made a scene yelling she didn't understand Spanish and kept asking angrily why people expected her to understand Spanish and a bunch of discriminatory nonsense. the other lady accompanying the lady who got verbally assaulted by this uneducated cashier, asked for the manager to report the discriminatory behavior and the cashier started arguing again that she wasn't…

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Diana

Oct 18, 2023
0

Everything in the store tastes like soap I done bought candy , Ritz bit crackers,an whoppers taste like soap I go complain both manager are so rude I don't understand how come that store still open with them bring rude telling me not to come back or how come I keep coming back I stop buying from them an only be adding money to my card someone needs to do something about both manager at Family Dollar in Groveland Florida 108 W broad St, Fl-50 Groveland Florida 34736 they both tell me I'm the only that complains about everything tastes like soap I still got the whoppers an crackers will someone please help me do something about this situation.

Ask me they being racist everytime I go in the color manager which is a dude is always rude to me

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Wendy Swanson

Oct 17, 2023
0

I went to the family dollar store in Uniontown pa to return a rug that I had bought at the family dollar in Markleysburg Pa I just figured it would be a lot easier since I was in Uniontown at the time I had the receipt from the time I walked in I was treated horrible she did not want to deal with me I am assuming she was the manager she was on the computer and yelled over at me i with take you here at this register well she gave me the dirty looks and said you plan on returning that I said yes she asked for the receipt I handed it to her she looked at it and

started flipping out and saying you can’t return that here I said yes I can she said it is a different store and preceded to scold me with another customer standing behind me I said so am I supposed to drive an hour up over the…

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Wikked Fish

Oct 17, 2023
0

Miranda Barrs the manager at the Great Falls family dollar is an inept ,,uncouth ,hateful, and vicious person. She is a vile human being and should not be working with the public. I witnessed her menacing an old man and making threats to him if this is the best Great Falls has to offer they should just shut down ....

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Jackie Wilson

Oct 15, 2023
0

This is six times now I have went to Family Dollar in Crooksville Ohio and bought items in food six times got over charged three times didn't get the sale price and was told their was nothing they can do because I used the food card and three times was over charged on items that prices that was different from what was on the shelf again was told can't do nothing about because I used the food card this is a crock I should of been refunded the difference back on my card instead of getting humility because I used the food card someone should look into this the manager doesn't know how to put in sale prices in the register or manager and

employees aren't doing their job to make sure the price that is on shelf is the same in the register I will again be turning in Family Dollar to the ATTORNEY…

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Cynthia Duncan

Oct 15, 2023
0

m. accused my husband, Mike of stealing Revlon#51 hair color. 00 bill so my husband decided to put 1 of the 2 hair colors back. He went and put 1 back on the shelf. 00 bill. The cashier had put the 1 hair color to purchase on her shelf.

Husband told her he wanted 1 he had put the second one back on the shelf. Cashiers said employees put items back. Husband was trying to help out by putting item back. Cashier followed husband out the store and told him he stole it.

Cashier asked to look in the bag outside in front of the store in public eye. Husband went back in the store to show cashier where he put 1 box of hair color. Cashier said she couldn’t because she had customers.

That she would look at the tape. After my husband came home humiliated from the accusation I went to the store to…

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Lisa Berry

Oct 14, 2023
0

Hello, I'm a truck driver, I"m all ways shopping at the stores. To buy my favorite baby wipes. I love them. They're the best for me being on the road. C. 29945. The cashier name "Libbe" was very very rude.

Why Am I So Mad, Cause, every time. I purchase the wipes. I shouldn't have to fight about the price of the wipes. Please tell me why!!!! When, I buy a six pack of baby soft baby wipes. I've to have a full- blown argument about the price.

I was always told that the customers, was right. I even taking a picture showing the label of the price. 45. So, Ms. "Libbe" told me if I don't want to buy it. To leave it. In a very sarcastic way.

Trust and believe if I was not in this rig. I would've went to another store, but I need them.

Also, to add more argument the coffee mate original coffee…

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Dorthea Dickson

Oct 14, 2023
0

Store #00234 305 E Willard Rd Clinton SC 29325 - Concerning your carts, now fitted with a long bar so they don't fit through the door, and have to be left in the store while you struggle to carry all your items out to your vehicle. it's dangerous to people with health issues or the elderly!

They need to be removed! they are a liability! I have health issues and because of having to carry all my items out by hand it caused me a great inconvenience please have them removed or have them where they can be removed for the elderly or people with heavy items that cannot be carried by hand please rectify immediately . Thank you

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Stephen Persse

Oct 14, 2023
0

Your employees of the fort plain store are lazy and always sitting out front on product smoking. The line can be down the isle and they won’t help they just walk out back. ithe store is always filthy and isles are always full of u-bolts full of product and you can’t get to shelves.

Also, my daughters friend was accused of stealing. A staff member screenshot a security video of the girl and my daughter and posted it on FB . My daughter was never accused of stealing. This is WRONG !!!! com

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Joshua

Oct 14, 2023
0

The colonial heights va store refused to ring me up because I was paying with cash and when I ask the lady there why is it card only she said because they can choose to do so I know that it is against the law to refuse cash which is legal american tenure. The cashier was very rude about it I don't think she needs to be in customer service if she is rude to app of the customers like she was

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Mel Layne

Oct 14, 2023
0

Employee was not at register, had to wait and then she rang up other customers while I had been waiting for over 5 minutes. This happened at 12:03 pm today. This is the second time an employee has not done their job at this store.

I will not be shopping at this location again.

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Renisha Childs

Oct 13, 2023
0

Your manager cursed at me then decided to not let me buy my ideam told me this was his f**k store and that I can take my ass out or he was going to call the police I then asked him to call the police after he tried to grab the item out of my hand.

He said he's been a manager for 40 years and that if I don't like the way he speaks to people then you can report it which I am. I asked and the police asked for the complaints departments number he told me and the police to Google it. com

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Collin moran

Oct 13, 2023
0

Customer service representative met us at door after I finish the transaction at the register accused the person that was with me of stealing something and walking out the store when we both kindly returned into the store front breezeway he then said that he did not see the item so he told us that we had to drop our bags and basically empty them out in front of him for him to be content even though she offered to show him where she replaced the item she picked up on the shelf I can't fit myself when he refused to go back and

do that he said we are not to return to the location because he just doesn't want us there the csr's name was Jose the general manager of the location's name is ivy the representative also attempted to tell me that the store number was the address and refused to give…

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Lacy Brown

Oct 13, 2023
0

Many time in the past month I've gone to the store only to find them. Closed and it isn't even time for closing yet. When I asked they said they get off work at 10pm. Now it all my time working I've never work for a place that served the public and gotten off work at exactly the hour they close it would always be about 15 to 30 mins after the place of business closed their doors to the public.

I live right next door to this store. The people you have working for you are rude and judgemental. I go to the store to buy the things I need not to hear the employees talking about me from the next isle over.

I understand it's a small town of Cross, SC but it's not the community center. I need to get my food and such and really care less what they think of me. This is ridiculous!

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Julia

Oct 13, 2023
0

I was shopping at one of your stores and I noticed that one of your employees was outside smoking marijuana and also selling marijuana to someone that came up to the store he carries a black bag around his chest area and I am to believe that he has marijuana in it while he is working.

This person also uses the store managers employee ID and password when he needs to cancel transactions or override something and he is not a manager so he should not be doing that his girlfriend is the store manager and I believe that is how he got her team member number and password she also clocks him in and out.

He is on the clock when he is not even present at Family Dollar. The location is 6618 North 30th Street. Him and his girlfriend which is the store manager I have also witnessed them taking things…

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Cheryl Crawley

Oct 12, 2023
0

Went to family dollar, bought a couple of candy bars. Got home, splot them with my kids. We all instantly start throwing up. The inside of the chocolate was covered in mold! My husband went back to family dollar to tell them what happened.

He found boxes we expired by months. The manager didn't do anything! Not even an offer for our money back. fule a complaint?!?! This place is absolutely ridiculous!

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Rebecca Parsons

Oct 10, 2023
0

90 so she gets the manager and she gets kind of smart with me especially after I just wanted to put the pop back so she convinces me that they redid it and I’m getting the sale plus and extra $1 off which in the end I ended up paying over $4 more than I should’ve for my whole purchase said it was for tax which it wasn’t because I purchased the food items with an EBT card, this is not the first time this has happened, it’s happened many times before just last Friday with the Sunkist and

Ginger Ale 6 packs tried to charge me full price then also and they were advertised 3 for $10 no coupon, had a really hard time getting the price after trying to correct them they acted like we were trying to steal from them I will never go back to that Family Dollar again after this time, I’ll go out of…

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Paulette Pryce

Oct 10, 2023
0

Store needs immediate attention

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Rita Scarborough

Oct 9, 2023
0

Every time I go to store to add funds to my emerald cars, I have to wait for management who is usually outside smoking. Tonight I went in an hr before closing & management said I had to wait 20 min until she was off of her break.

The cashier felt terrible she wasn't authorized to help me! Management explained there was nothing she could do if she was on break or she would get fired! I'm truly upset that this is the only store I ever have issues with adding money to my card at!

Unfortunately it's the closest one to where I live, I do try to remember to do so when I'm close to another store, because I know it will be a real hassle at this particular store!

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Lynn c

Oct 7, 2023
0

I have shopped your family dollar stores in Austin Texas, twentynine palms ca, and mostly cross country when we drove from Texas to Newman ca. never ever have I had any issues in your stores. Until today. I am a black woman.

But lemme give u some background on myself. My husband n I work very hard for everything we have and my only splurge is my purse collection. So I was in your family dollar store on Charleston in Pahrump Nevada and I walked in with my 11x6 coach twill leather travel handbag.

I asked for the bread location. They pointed me to the bread, then one of your meth mouth associates told me I needed to put my purse at the register because it was large. I have traveled all the way across country and I shopped in countless stores including dollar general and nothing like this…

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Victor Thompson

Oct 7, 2023
0

Manager of the store is harassing me verbally and threatening to take my life(others) also falsely accusing me sexual harassing her. She’s highly unprofessional I’m filing a formal complaint with my police department.

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Jennifer windham

Oct 6, 2023
0

Yes we were in the Family Dollar today and Martinsville Texas Nacogdoches County the door has been broke for months and me and my husband went in and my father-in-law who is 95 years old was coming in right behind us and the door shut on him and knocked him on the concrete and not wanting your employee asked what are you okay we're sorry that happened or nothing

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Karissa Passwaiter

Oct 6, 2023
0

Your internet by designs brand of mattress covers are awful. I wasn’t expecting something super fancy. But at least something that would fit correctly and not rip while trying to get it fitted

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Chris Linden

Oct 4, 2023
0

Good morning Derrick,

I must express my profound disappointment regarding my recent visit to Store 11739 Old Jefferson Road Athens, GA (762-400-8752).

I'm beyond upset and frustrated! On 10/2 at 8:39 pm ET, my husband visited the store to purchase medicine for my illness. I ingested the first dose on 10/3 around 3:30 pm ET. However, after taking the dose I read the medicine bottle, it explicitly stated, 'not for treating Cold or Flu.' This discovery alarmed me, considering my condition. Despite having just taken a dose, I rushed to the store to address my concerns.

Upon arrival, I encountered Katie (or Catie), an employee who informed me that the product couldn't be exchanged or refunded because it had been opened, making it unsellable.

I passionately explained that I had purchased it…

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Nancy Patrie-Iwanicki

Oct 3, 2023
0

00. Product damaged- placed back in packaging, wrap. Return date 9/27/2023. , 256 487 0390, Clerk Karen refused to look , at item, ck receipt or even spk with me. Told me to come by tonight and see clerk that sold me the filter on 9/26/2023.

In violation of company return policy 30 with receipt. Thank you. Nancy

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Leah

Oct 3, 2023
0

May Ave has the worst unprofessional store manager I have ever had to deal with and witness the worst treatment to her employees. Her name is Tonya Hill. And she disrespects her employees all the time, when they are the ones who cover her whenever she feels like showing up to work.

She never works her full schedule. She only in the store about 2 to 3 hours from Tuesday to Friday and doesnt show up for her shift on Sundays. Since when do store managers get to do that and get paid their full hours.

I mean dont you guys ever look at the cameras. Especially because that location is the worst out of all in my area. Theres boxes everywhere on the floor. Everything is misplaced or not priced correctly. The only employee is see working and doing everything from cashiering to stocking and trying…

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Keitha Wizinsky

Oct 2, 2023
0

Today before Entering family dollar I was smoking weed. I do that because I have panic attacks around a lot of people. But I want to go open the door one of your employees told me I could not come in because I was hitting "my Crack pipe"!

I responded with I don't do that. I just smoke weed and she said still don't come in my store. So my question is, why am I unable to go into the store when I've been done nothing wrong? I don't disrespect the store.

I'm going there every single day, but today, one of your employees, the short heavy red head Besides that my personal business is now her business. I read through your policy and it does not stay anywhere in there. That an employee should worry about any customer outside of the store.

Which I was not I was walking up. I just feel like it's…

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Ms.Dunklin

Oct 2, 2023
0

Store address 4341 Bessemer Super Highway, Bessemer Al. 35020. Store #10109 This store is opens when it feels like it. Maybe 2 or 3 days in a row its open. Then its closed again for days or wks. Cars be parked out there but they put a note on door saying closed.

This store use the be the number one store in my neighborhood until they got rid of the manager and her crew. She kept that store together and in stock. Always opened on time. But it the recent yrs the employees open and work whenever.

The store is very convenience to the neighborhood because there are no other stores around. But now its never open. So that has become an inconvenience to the people in the neighborhood that cant really go far because its walking distance for me.

Please fix Family Dollar as a lot of people rely on…

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Connie

Oct 1, 2023
0

I went to one of your Family Dollar Stores only to fine it closed I do not find this good Business it was only in the afternoon Please i, ended to buy food for my Son

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maria gpe arreola

Sep 30, 2023
0

hola mi nombre es maria yo estoy enojada y molesta con esta tienda por descriminacion y difamación intimidación acusaciones falsas en publico a mi persona yo el día martes 26 de septiembre entre ala locacion que esta en 2046 east Thomas rd en phoenix Arizona yo entre ahi para comprarme un moster andaba vestida con pijamas porque venia del hospital de ver a mi esposo pero antes de eso entre al dd que esta sobre ese lugar pero ahi no dure mucho tiempo y me sali rápido cuando entre al family dollar la representante del lugar su nombre es Wendy no se los apellidos me saco sin saber el porque sin decirme nada me quede sorprendida y le decía yo el porque y le dije llama ala policía y ella me dijo quieres que te arresten y dije yo no hice nada porque muy racista la manager y me sali cuando me…

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Ron B Kyle

Sep 30, 2023
0

I am writing to you because many, many people here in Pollock Pines are really angry that Paul and Kim were fired. As the manger, Paul kept that store running like a top. Last winter in the horrible snow storms Paul walked to work instead of calling in sick.

Kim worked her butt of keeping the shelves stocked and the store clean. She has awesome customer service abilities. You come into the store now, and every isle is clogged with boxes and push carts. You have to move the stuff out of the way to get to the item you want.

This treatment of Paul and Kim is reprehensible. You need to rehire them, and give the a raise. I can't believe someone was so stupid as to fire them. Ron Kyle

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Stacey ivins

Sep 29, 2023
0

Worst store to go to if ur white I mean short man with Afro working on 9-29 store 2621 mt. Ephraim Camden nj first accused me of stealing followed me around the store etc & this ain’t the first time either with same associate I live around corner & come into store frequently to the point the woman at register know me it’s extremely unprofessional for this man to treat me this way ITS RACISM & should not be allowed I’ll NEVER RETURN TO THIS StORE AGAIN & I will BE calling cooperate on top of this review

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Monica

Sep 29, 2023
0

A family dollar employee tried to steal a 50 dollar PLAY station card from my son . MY SON PAID FOR THREE PSP GAMING CARDS FOR 100.00 THE EMPLOYEE PURPOSELY GAVE HIM 1 CARD THAT WAS NOT SCANNED OR PURCHASED WE WENT TO TRY AND EXCHANGE CARD AND A HUGE ARGUMENT TOOK PLACE WE SAW HER PUT THE CARD BACK WE HAVE PROOF

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