FedEx

919 440 3763

FedEx often delivers to the wrong address or simply throws packages down in the weeds by our gate. Right now I am trying to have them pick up a large box they mis-delivered to our neighbor and bring it here. It's too bulky for me to handle myself.

This is a frequent problem with FedEx deliveries. We never have problems when deliveries are by UPS.

I sent the complaint in eArlier. I'm doing this to let you know that a lady whose name was Tina At Corporate in Mem phis, I think, talked to someone in Humboldt, I think named Amber, and they were out on the truck and delivered today.

Thank you Tina and Amber. But why didn't this happen for the 2 weeks I've been waiting.

Been waiting for pkg since July 27. Every day it says on truck but I never get it.. Please help me. I have talked to customer service 12 times and corporate once and still don't have package. 395159345316 hour to Trish Stanfill 974 S Broad St Lexington, TN

Thank you

The suppose to deliver on Tuesday and is Friday but the package is no where to be seeing. When i called customer service, they didn’t offer any explanation. Terrible customer service.

DRIVER CLAIMS HE HANDED MY PACKAGE TO SOMEONE THAT IS NOT IN MY HOUSE HOLD. NO SIGNATURE AND IT ELECTRONIC. WE ALSO HAVE CAMERA IS NO ONE CAME TO MY HOUSE. MGR FROM THE NEWBURG LOCATION WAS NO HELP AT ALL.

A approximately 10 AM today a FedEx delivery person was rude to several residents in our condominium lobby when we asked him to wear a mask when entering the building. There is a clear sign on the entrance door requiring everyone that enters must wear a mask.

When asked to put on a mask to make the delivery, he said his mask was in the truck and he refused to return to the truck to get it. We told him to leave the building immediately and get his mask, but he refused and continued to drop off the package.

Our Association President and two Board Members were present and told him to leave the building immediately. He refused and only left after he had dropped off the package. His responses were very rude and upset several of our residents who were present at the time.

We recognized him…

July 28,2020 my package arrived at the Jacksonville Ground Terminal. A next day delivery package . It was then placed on a van and sat at the terminal until I cancelled the package today. (6 days later) I have called, filed a complaint, called and never received a call back , tried to change the delivery address. Nothing.

I even called the Jacksonville Terminal it’s self. When I contacted Walmart to explain to them why I cancelled my order they explained that some of my order was lost during shipping, but yet FEDEX wasn’t able to tell me that?

I depend on Walmart shipments alot, but if I have to receive them from FEDEX, I will just bite the bullet and buy from Amazon and pay the difference. It isn’t Wal-Mart I am disgusted with, it is FEDEX. Christmas last year was a disaster and I can…

Today the driver with plate 3 XCR-C36 drove and parked on my sidewalk My address is 788 west End ave unit a Cliffside Park N J 07010 please contact me at 201-948-8527 Thank You Tino Colasante

Last two international inbound shipments from factories were horrible experiences.

First shipment sent by international priority service was delayed and delivered in parts with last packages delivered after 7 days. No refund, no discount, no compensation of any kind was provided since FedEx stopped their money back guarantee service. The delay resulted in $1,000 penalty levied on our company by the customer due to late order delivery.

Second shipment was even worse. Shipped by Priority Overnight service it arrived to our local station in 3 days but was then recalled back to Memphis due to customs non-clearance. Then without any update, 2 packages were delivered 5 days later, while remaining 6 packages were still in customs, according to tracking.

Opened a trace after a full week of no…

FedEx is the most unreliable shipping company ever! We were shipped a package from NH to GA. It took the package 2 days from NH to GA. For 5 days now it has been bouncing all over Georgia. The last 3 days the tracking has said out for delivery.

They said yesterday by 6:00, we stayed 2 hours after closing and still no package! Today they said out for delivery again. These agents are trained to tell you what you want to hear, so you will shut up! This is why I always ship with UPS!

I have an order from harbor freights that's been in transit for two weeks tracking tells me its in concord NC.they said it would take 10 business days its now 12. my furture purchases will not include fedex. in fact im thinking cancelling this order since I paid with a credit card.thank you mike

If I could give a negative star, you couldn't pay me quick enough to give it. I have had the worst customer service and the worst package deliveries over the past 6 months. My first package was not delivered to my door, it was delivered to someone else.

I complained to FedEx 3 times and I was brushed under the rug. There was nothing they could do since the package said it was delivered. News flash: It was not. Customer service is a joke. They do not care how their employees handle the packages.

Next inconvenience- I ordered a food package from a delivery service. The package arrived a day late. The box had multiple holes in it. It quite literally looked as if it had been run over by a vehicle of some sort, or maybe a heard of cattle; it's debatable.

I was shocked at the first glance but…

I am working at home due to Covid and am a trustee for our client's documents which require a wet signature. Often, documents are sent via Federal Express to my home.

However; the driver never knocks to alert me of a package on my porch. Yesterday, I had a package which sat on my porch during a storm. When I just happened to check, I found the envelope soaked and popped open.

This contained my clients documents and they were just about ruined. I hung them up to dry but they are wrinkled when they dried. I went into the Federal Express location over 1 month ago and asked if they could just knock.

The large blond lady was more worried about giving me grief and a lesson about Covid than listing to me. I explained the driver did not need to hand me the package but just knock to alert me…

order was 2 boxes got 1 on 7-20. for 2 days Fedex site said on truck for delivery. Now it says delayed delivery. not buying their excuse both boxes shipped at same time per sales department.

On 7-14-2020 at 11:30pm I received an email from FedEx saying my package was delivered at my door. There was no package at my door (residence). Then on 7-15 tracking (394712982260) shows duplicate tracking numbers. One for the false delivery and one for a pending delivery with "deliver exception" status, and "no action required".

Today is 7-18-2020 and still no package, or good reason for the exception. This order contains a special order product ($240) that took 6 weeks to make before being shipped on 7-10-2020. I called FedEx and the shipper, who both keep saying, your package is "on a FedEx vehicle", with no delivery date extimate.

This is totally unacceptable, and if the order has to be redone, will take another 5 to 8 weeks to be redone according to the supplier.

)&/16/20 approx 12:30 Fedex Ground Driver pulled up in front of the house. I noticed him walking back to his ruck. i was in the garage with the door opened. I ask if he had a package . He yelled at me from the street.

I couldn't understand him . He just pointed towards the house I thought he said the package was by the front door. I looked but no package. I walked toward his truck (being hard of hearing) I ask what he said.

That's when he got real nasty about it. I told him I'm hard of hearing and he got even nastier. I'm retired from FEDEX air after 23 years. I would have never treated any customers the way he treated me.

This guy need some training on how to represent FEDEX be it ground or air. If this guy has an attitude. like that He needs to find another line of work fast

We live in a mobile home park . Signs posted everywhere 10mph . I am tired of hollaring at your drivers to slow down. Kids and animals live here they dont need to go 30 mph or more. stop it now or they can park on road and walk in there deliveries. enough is enough.

address of park 1898 12 /12 avenue cameron , wisconsin 54822

My Mother and I both receive monthly shipments delivered to our home: Mohnton PA. We have seen a decline in the handling of the deliveries. Your driver throws the boxes, sometimes landing in front of our door, sometimes landing in the grass or close to the neighbor's front door. Mother is in her late 70s and I am also a senior. We have walking and lifting difficulties. The inconsideration in the handling of our packages is unacceptable. The driver does not even ring the door bell letting us know we have a delivery. Is this the "new FEDEX" delivery procedure? I would be happy to give you our name, address and phone number if it will help to monitor the outcome of this complaint.

What are the procedures that FEDEX drivers are to follow to keep the customers happy and claims down?

FedEx continues to fail us. We receive our medication by mail order from Express Scripts. Your company employees are uncaring and fail to delivery to door. 00 for a 90 day supply. It is in a styrofoam container packed in ice gel packs and overnighted.

It is important to receive package in a timely matter. Your employees will not walk to my front porch and ring the door bell, my medication was placed at the garage entrance against a brick wall, in the blazing sun and then the evening sun hit it also.

When package was discovered it was ruined. I contacted pharmacy and the said it could not be used in that condition. I had to contact doctor for refill. I have experienced problems with deliveries in the past. USPS and UPS can get my deliveries to front door why can’t you?

Hi - your delivery person has bad habit of just throwing our deliveries over the gate onto our driveway - too lazy to drive up to the house. He/she has gate code, it works. Couple days ago they threw a soft package about 15' up the driveway.

In April they dropped a tall box over the gate - something we just opened to install and I think they damage the sliding rails on the item. We now have to return the item. We set up an account with Fedex with all instructions, etc. Unacceptable "service".

And - cant get anybody on the phone!!! Geri

Piss poor company and leadership by their pandering CEO. Will only go with UPS going forward. Terrible customer service and no info on lost packages.

On Wednesday 6/24/20 Received notification that my package had been delivered, but no package. I called customer service and asked if they could check with the driver and see where he left the package. I live in a log house up a long driveway and I suspected it was not delivered to my house and he would certainly recognize if he had been here.

Was told I would receive a call back by the next morning. Nothing. Waited until Friday morning and called back. Rep asked for my reference number but I had not been given one. He took all my information and said I would get a call back in 3-4 days.

I asked him for my reference number but he said they didn't give one one the type of package it was. No call back. Waited 5 days and called again. When I finally got a customer service rep I explained…

I was expecting a package I needed. I waited all day with the front door open so I could see FedEx when they came. I recieved a text saying they had tried to deliver the package but nobody was home.

Not only was I home all day with the door open and watching for them, but I have cameras on my property. FedEx lied. They never even came on my road.

SO disgusted with this company never take accountability for their actions and their lazy drivers. Sending my location to come random pick up center without even attempting to knock in my house or at least leave a note. never Ever ever again.

I get deliveries of fresh produce every two weeks from Misfits Market. I have BEGGED FedEx to deliver the 15-20 lb package to the FRONT, not the back of the building. Every time I call, the assure me that they will instruct the driver.

Well, either they ignore me or their drivers are morons. I'm 75 years old and have arthritis and cannot carry a box down a flight of stairs. I don't know what else to do. Please help me!!!!

A TNT/Fedex contractor from Faro, Algarve Portugal came to my house to pick up an urgent notarized POA to be sent to the US. He was a nice guy, no problem with that part. He came with the little machine for me to sign.

He had no Fedex envelopes and no papaer to fill out with the mailing address. When speaking with the gentleman on the phone yesterday, he told me that the driver would bring the envelope and paper. He went to his truck and found a very dirty envelope that looked like it was run over the white printing was scraped away in some parts showing the gray cardboard underneath.

I refused the enveope and I compared it to all the clean enveopes he had in his truck still to deliver, that had gone halfway around the world and were still clean. He seemed quite perplexed. Long story…

I order from Chewy instead of grocery shopping because I am older, live alone and have a difficult time dragging kitty litter from my driveway, up a flight of steps and another 50 feet to my door. Received 3 boxes today, averaging over 40 pounds each.

Though, according to tracking info, they were LEFT AT MY DOOR, the truth is that they were just dumped in the driveway, leaving me to struggle with each box. It's difficult enough, when left at the door and I plop, plop into the house.

I have no idea how I'm going to struggle with this dilemma, especially on a 90 degree day!! I suspect when a driver is hired, they are aware of the duties. If an employee isn't doing the job to par or scamming his way through, perhaps someone might want to look into that:(( Also contacted Chewy and asked them…

DELEVERY WAS NOT ON TIME GOT E-MAIL (2) THE PACKAGE DID NOT COME HOPE IT COMES TOMORROW !! SHOULD I USE FEDEX AGAIN??? THANKS

I’ve been trying to get my packages from them for over a week. I requested my package be held at one of their locations to avoid any problems and it was to no avail. Everyday i get a notification from their app saying my package is on the truck out to delivery and by the end of the day i get a message saying delivery not attempted rescheduled for next day.

Everytime i call they give me the run around and say it will come the next day. They are the worst delivery service ever

I met a FedEx driver on a one lane road, and he refused to move so multiple vehicles could get around him. He said he had nothing better to do but sit in the middle of the road until the other vehicles could figure out a way to get around him.

Customer service is terrible! I was on 'instrumental ignore' for over 30 minutes and still nobody answered. Only the stupid recording about serving others and staying on hold. I do not have time like this to wear my battery usage on the cell phone down.

It would help a lot if those working there were to learn how to answer a phone.

, supposedly they have been trying to deliver my package since Tuesday and I have misted this package for three days 5/26,5/27 and 5/28 is not true. I have been waiting for my package in front of my door and tracking my package constantly then out of no were it said that they have attempted to deliver and I missed it.

I have call the 1(800)463-3339 number and explain the situation I don't know were have they been trying to deliver this package but something for sure is not at front of my door. I have been pretty upset about this situation also on 5/22 they had deliver a other packages that also states it was deliver to my address which I also did not received.

tracking# for this issue are 185970783340 and 393057436761 this is pretty upset because this package was a b-day gift that I was…

I have had several incidents in which FedX were suppose to deliver purchases to my door and they were not. The driver put in that the packages were delivered when in fact they were delivered to an entirely different address or lost ?

I have no control since the company from whom I ordered from and had the contract with FEDX had it sent with no signature required. Currently I have a problem with the same thing, package not delivered and recorded as delivered.

I realize with Covid 19 there may be some problems but not delivering and stating that they did is a lack of responsiblity. FEDX automated phone system is also a run around when trying to get a live service rep.

I am currently in the process of package replacement. I think emphasis in FEDX training of their delivery personel and…

Fed Ex Delivery Truck Courier Complaint: Date: 28 May 2020, Est Time: 9:40AM EDT, Location: Orefield, Pennsylvania. Delivery was made to Ozzie's 55 and Over Manufactured Home Park: House address where package was delivered: 3259 Second Ave, Orefield, PA. Delivery truck was a Penske Rental Truck rented by Fed Ex.

Complaint: Driver enters park at high rate of speed. Park is equipped with speed bumps, with maximum speed limit posted at 10 MPH. Driver has radio/CD/USB player volume turned to its maximum level and plays constant rap music whenever he enters park to make a delivery.

Pretty much impossible to talk to a live person at the Allentown, PA Fed Ex Office. Numerous times in attempt to make contact that office to complain about their driver the office number of (610)-439-5090 is never…

worst in delivering packages. used informed delivery online and put specific instructions to deliver only to back door and they still deliver to front or side of house. leave packages on the ground in the rain. idiots who cannot follow instructions.

their website does not even have a contact form for customer service only the stupid automated chat box that is not a real person. cannot get thru by chat or phone. poor customer service.

FEDEX TRUCK DRIVER DRAKE CHECK ME AND THEN GIVE ME THE BIRD TRUCK # 153050 WITH WARRIOR LOGISTIC INC ,THEY HAD TWO TRAILER ON TRL# 832945 AND 832607 THIS WAS05/20/2020 IN DUMAS TX @ AROUND 15:50 could have cause a accident

Your drivers must start ringing the door bell. The door bell works. Two days in a row I have watched your driver put a pkg down by the front door and walk away. I WILL MEET THEM NEXT TIME IF THIS PROBLEM IS NOT FIXED.

Driver also did the same to a neighbor today. I WENT OVER TO TELL THEM THEY HAD A PKG BEFORE SOME PORCH PIRATE GOT TO IT. If your driver wants to drop the pkg, ring the bell and run away like a whatever , fine.

Just ring the damn bell!!!!!!!!!! this pkg was off the pkg trk # is 3927 6167 7258. Zip code 97008. Get this fixed. Seriously annoying. Emailing you after spending 29 minutes on hold listening to your promise that a rep would be with me soon. Also annoying.

In the past few weeks, Fedex has not been delivering packages to our house. The driver has been dumping boxes on the side of the road where the mailboxes are for the residents of our road.

Fedex has ALWAYS dropped packages off at our house. It is unacceptable that the driver is dumping them at the mailboxes, in the rain, along a busy roadside, where they could be damaged or stolen. It has been pouring rain here for the past two days and my boxes were soaking wet. I cannot see the mailboxes from my home, as they are at the bottom of a long driveway shared by me and my neighbors.

I understand Fedex is very busy with deliveries, but it is unacceptable to leave packages anywhere other than my doorstep, where they are supposed to be delivered.

I AM FILING THIS COMPLAINT ABOUT A FEDEX DELIVERY MAN WHO DELIVERED MY AIR CONDITIONER ON MAY 1, 2020, AND DROPPED IT SEVERAL TIMES ON THE GROUND, AND DROPPED IT IN FRONT OF MY DOOR. WHEN I ASKED HIM WHY DID HE DROP MY ITEM, HE LIED AND SAID HE DIDN'T DO IT. I HAVE WITNESSES.

THIS IS THE SAME DELIVERY PERSON WHO DROPPED MY 55 INCH TV, AND LIED ABOUT NOT DROPPING AND DAMAGING THAT ITEM TOO. THIS INCIDENT WAS A YEAR AGO, I WANT TO KNOW WHY FEDEX IS STILL LETTING THIS IDIOT DELIVERY PACKAGES OVER 5 POUNDS, IT'S EVIDENT HE DOESN'T GIVE A DAMN ABOUT OTHER PEOPLE'S PROPERTY, HE'S STILL GETTING PAID TO DAMAGE ITEMS HE DIDN'T PAY FOR.

ALSO HE LIED ABOUT BOTH INCIDENTS, WHEN I HEARD HIM DROP BOTH ITEMS. I HAD TO SHIP THE TV BACK TO THE SELLER TO GET A REPLACEMENT, ALSO, I HAD TO INFORM THE SELLER…

I wish I could choose which company to deliver my package all my life at this address anytime a package is delivered by FedEx it’s ALWAYS A PROBLEM I NEVER have delivery issues witth UPS I waited all day for my since 8:00 am and now it’s 9:05 pm and I’m not getting my package until Tuesday I’ve called FedEx customer service several times to make sure my package is delivered today and to the correct address and

still didn’t get my package my phone number is listed as well on my package and still nothing i gave details for details land marks not once did I receive a call the driver didn’t even attempt to deliver I have cameras and left my gate open SMH I HATE FEDEX DELIVERY SERVICE

FedEx has failed to deliver my merchandise packages, rescheduling my package delivery 6 times within one week. Concern package was stolen, FedEx has failed to deliver my package. On 5/13, 5/14. 5/15, and 5/16, FedEx promised to deliver my sofa which I need for someone staying at your home during this COVID pandemic.

For the last 4 days, I have waited by the window for the delivery, which I am trying to watch for since the first FedEx delivery (delivered on 5/3) was stolen since left in plain view. At the very end of each day, I have received a text stating the delivery was rescheduled.

I have complained with customer service (complaint #: 0514477276 and spoken with Oscar and April in Customer advocacy to no avail. I spoke with Ayana who tried to be helpful but mentioned that sup at…

When did Fed Ex drivers become so FUCKING lazy they can't bring a package to an open door?? I just had a small but expensive package dropped off and left in my driveway.

MY DELIVERY PERSON FOR FEDEX GROUND IS NOT BRINGING THE PAKAGES TO OUR SHIPPING RECEIVING DEPT. HE IS NOT EVEN BRINGING THEM IN THE BUILDING . HE DRIVES UP OPENS THE VEHICLE DOOR AND THROWS THE PACKAGES ON THE GROUND OUTSIDE .

THIS IS NOT ACCEPTABLE ! OUR BUSINESS GETS EXPENSIVE ORDERS IN THAT CANNOT GET WET . HE DOESN'T TELL ANYBODY ANYTHING WE JUST HAPPEN TO FIND OUR PACKAGES ON THE GROUND. 00 WORTH OF CARBON BRUSHES , IF THESE GET WET OR RAN OVER BY A FORKLIFT THEY ARE A TOTAL LOSS IN WHICH FEDEX WILL BE RESPONSABLE FOR.

I NEED TO HEAR FROM SOMEONE ABOUT THIS AND GET THIS PROBLEM RESOLVED AS QUICK AS POSSIBLE.

I ordered 2, 40 pound bags of bird seed from WalMart. The Fed Ex driver pulled half way into my driveway and dumped the bags on the side of the drive. 35 feet from my side door where the drivers always put my packages on the porch.

I am 68 with a bad hip and can not drag these bags to the house. Fedex tracking number 174492316975, delivered around 11:30 today, 5-14-2020

My residence is on a cul de sac 208 Reese rd Glenaire Mo. delivery driver uses private driveways to turn around. He has been asked no to do so but defiantly refuses to stop. Plenty of public street to turn around.

Newly installed curbing is now broken as a result

Every time I order something from from Amazon FedEx is the deliverer they lied three times saying they were unable to deliver my packages when I've seen FedEx express at my building. one time it was a medical package and they failed to deliver it!

Something has to be done! This is crazy.

Package was left out in the boondocks over 100 yards from my door. I'm retired and disabled also home all day. Wasn't able to locate the package for atleast a week and not until after the rain shower. Contacted FedEx to no avail. Don't trust FedEx

This shipment has been SO incredibly slow. As well as that, it didn't come when it said it would! I still haven't gotten it.

it was suppose to be here thursday never came talked to redex saturaday said it would be here by the end of that day never showed it says in correct address that a lie i looked the package was for mothers day gift but diddnt get it My Address is 2130 Norh Hwy 17 A Bonneau Sc 29431