FedEx

I was scheduled to have 2 items delivered today and only received 1 item . I was home when the driver dropped off the package on my front deck , I opened the door as he was getting in his van .

I realized right away that I was missing one Item so I called FedEx to see if they could get in touch with the driver and get him to check his van for the missing item and was told no . S.

they could have contacted the driver but they blamed it on the company I purchased the items from . This is the second time in the last 2 months this has happened with FedEx deliveries . They claimed it should bee in the box with the other items but the other item is in its original packaging .

I opened it and the second item was not inside . I wished companies would not use FedEx because you don't get your…

Received two packages today 2/11/2020, but had a problem that I didn’t know if it was on my front door step where everyone can see it and possibly still it.

I would like to recommend to the CEO and Board members to take up a policy change on having their drivers to ring the door or knock on the door, that way customers will know they have a package outside. Everyone do not have computer and iPhone to check for delivery. Thank you.

Mr & Mrs Richard

I'm a police officer in Madison Al. and on 2/3/2020 around 11:30pm, while I was conducting a traffic stop, a FedEx truck pulling two trailers came by me at a high rate of speed while I was exiting my patrol unit.

My unit had all its emergency lights activated. The driver passed by me with disregard to my safety. The state of Alabama requires passing emergency vehicle's which are stopped on the roadway to either slow down the speed by 15 mph or move over to the next lane, which the truck didn't do.

If I hadn't been on a stop with a subject that had an active warrant, I would have stopped that truck and issued a citation. Whoever the driver may be, he or she needs to be reprimanded. I don’t tolerate that type of driving from a professional truck driver.

I hope in the future, all your…

I've not seen such a clusterfuck organization in my life - I call to report that there should've been a refund for errant charges/transmissions of one parcel sent back on 5 August 2019; the long-and-short of this scenario is that my 80YO auntie in Georgia sent a box of highly important documents to us in the Philippines - she was quoted one price ($20.00), but paying nearly $140.00, all-told...simply because (as it was explained to me) she was charged an additional fee for cancellation and the return of the box to Atlanta. What a bunch of hooey.

I'm busy here - and she's been in suffering health...so when I realized what'd happened (I paid her back this ridiculous fee, because she's on a fixed income), I tried to recoup the cash (it was never returned to ATL, even though I called the…

My address is 1894 Madison Rd. Dumas Ar. 71639. Yesterday I spoke with your driver that runs out of Mississippi about a very important package(my wifes cancer med. which we been waiting 2 weeks for). I explained to him that I have had problems in the past with Fed ex and UPS packages not being delivered here.

He explained to me there were 3 different drivers that delivered out this way. m. central time I saw a Fedex truck pass the house. Worried my wife's meds may be on truck I hopped in my veh. to see if I could catch the the driver before he left area which I did.

I did not know it was the same driver as yesterday but it was. I asked him if he had my wifes meds. He told me no and said in what I took as being a smarta$$ " I told you yesterday that there was 3 of us that delivered out.…

I wouldn't even give you a 1 star.

My tracking number is #142918005523. If you look at the history on line of this shipment, it will be clear what the problem is. It will speak for itself. FedEx has been totally incompetent in this shipment and almost every FedEx service rep I have spoken with regarding this shipment has been as well. FedEx is a disaster and created quite a problem for me and my business.

Had a check supposed to be delivered. Found out it got stop payment because the guy never delivered it. Never left a door tag for me to know if he was attempted and I get screwed for fedexs incompetence

I'm just wondering why my delivery driver puts my packages in front of the garage out in the weather instead of putting them on my 40 foot covered porch. One package would have been ruined because of the rain, box was soaked but the curtains I ordered were sealed in plastic so they were dry.

I ordered boxes to ship items in and they were placed in front of the garage as well, luckily it did not rain that day before I got home. UPS and USPS always put packages on the porch, which only makes since to me.

Yes you must walk a little bit further to get to the porch. At this point I'm not happy at all with FedEx service. Denise Pelz

I am now on the 5th day of waiting for Fed Ex to deliver a package to my home address. The driver keeps marking the package as undelivered due to "local weather delay". This is a complete lie. UPS and Amazon have had no problems delivering during this time. On the 4th day I called Fed Ex to find out why the package hasn't been delivered. After several hoops the customer service rep said that they didn't know why and that the driver should have delivered it. They opened a case and gave me the case #0120454685.

On the fifth day we noticed that the Fed Ex driver drove through our small neighborhood and delivered a package to our neighbor two houses down (100 foot away). Later that day the package status was again updated to "Delivery exception - Local weather delay - Delivery not attempted."…

Package was scheduled to arrive today, waited and kept checking the fed ex line and at 4 i was told that they tried but would have to redeliver in 3 days. Called customer service but no help. The driver did not show, no notice. I was here waiting.

They delivered last week same address with no problem. Fed ex cant call the driver. Very unhappy, fed ex deserves no stars!

FedEx 1/16/2020 delivered birthday package to my garage door which if I or wife drive out could have ran over and damaged plus wife only saw after leaving for church at 6:30pm why was the delivery not at my front door nothing blocking the door was the last of package carrier for us post office in the 1969 in the Los Angeles ,calif.area 34 yrs.never left package at garage door and do you not instruct drivers to knock or ring door bell

Concerning TTM Technologies at 4 Old Monson Road in Stafford, CT. FedEx drivers refuse to obey our safety rules. When delivering/picking up packages, they do not chock their wheels or shut off the engine after backing to the dock. Besides the '5 Minute' idling rule, the exhaust enters the building making an unsafe air quality situation.

We have explained this to several drivers but they refuse to stop their engine. The drivers also refuse to chock their tire once parked even though the dock is on a slight slope. We have had a delivery vehicle from another company actually pop out of park and crash into an adjacent building recently.

The driver was in the back of the vehicle and was injured in the incident. Our building was also damaged. We were fortunate an employee wasn't in the path of…

I was expecting a series of deliveries from the same source, Connection Enterprise Solutions. FedEx makes it difficult to schedule deliveries even when we know we will not be here. I am on the FedEx Delivery Manager and get notices that a delivery attempt failed.

" I suspect most customers have more important things to do than wait for FedEx to show up. Some of the shipment was delivered on the second attempt. e. 9194140805585187 and 9194140805585194. 5187 was delivered today (Sunday, 1/2 @1:56), dropped on the wet mulch versus at the garage door and I got a text message confirming delivery.

However, if the driver rang the bell, we did not hear it.

However, when I checked on-line, supposedly J. Cluck signed for it … that's me and I DID NOT sign for it. 5194 is still scheduled for…

I stayed at home for 12 hours waiting for a delivery. It never came. When I tried to track the delivery, it said an attempt had been made at 6:40 pm, but no one was home. I was home standing at the front door waiting for them.

I called and was told that they could deliver it to a Wallgreen Drug store 40 miles away, but not to one 1/2 mile from my home. NOT HAPPY.

com was delivered today, and I only discovered it by accident when I went to my storage house. Instead of placing the package in the home carport, it was placed under the edge of a portable carport away from the house.

Luckily no one took it, and it had not yet started to rain. Drivers should be instructed to deliver packages to the home carport, porch, or door--thus HOME DELIVERY, not anywhere on the property delivery.

on 1-7-2020 a package was to be delivered and required a signature,we had a phone to text as delivery was made, so on 1-7-2020 at approx. 12:41pm the text came thru on package delivered with signature and we never had the package, so i watched on video and saw where the fed ex driver parked in front of house next door and

went down over the hill and dropped it off there about 12:41 pm,however since we knew where it was dropped off at by video so i called fed ex customer service to report it and in the mean time i told my husband and he proceeded to go retrieve the package that was delivered and signed for at incorrect address, weird part was no one was at the place, and

dont know if any one even does live there so it was found just sitting down over the hill at front door of place, Very…

For 2 consecutive days a Fedex driver has made fake delivery "attempts" and then claimed that no one was here to recieve my package. The driver didn't ring the doorbell either day. The second delivery "attempt" the driver didn't even get out of his truck. The customer service individuals that I talked to didn't seem surprised to hear this and seemed generally disinterested.

I got the sense that this is commonplace.

A phone operator was rude, unhelpful and refused to provide me with her id number or connect me with her supervisor. Very bad experience.

I spend big bucks to get an important package delivered to me via 2nd day air with a 10:30 am arrival. At 4:30 pm some mutt driver shows up and acts like he's doing me a favor for delivering it at all!

And this after 5 calls to a "consumer care advocate". A whole day wasted! Worst service ever! No wonder UPS and Amazon are eating their lunch!

My experience with FED EX is a big fat 0. I called fedex on the 18th to find where my package was I was told it was suppose to be delivered the next day. That was a lie. I called the next day the 19th and asked again where my package was its in route they said.

Then I asked to speck to supervisor and that man said its in route. I had at this point looked it up it was in Kentucky. It was picked up in Indiana and went to Kentucky not Chicago. Now its delayed another 1 1/2 days.

I tracked it this morning the day it is suppose to be delivered to my house like i was told. well that's a lie also it just made its way to Chicago and now wont be delivered until the freaking 24th of December.

That package had my grandchildren's gift cards in and now wont get them at all. I don't believe you have…

My package is 5 days late at the fedex location 8 minutes away.Delivery day was 12/16/19.Everyday since then using the Fedex tracking always say that it will be delivered the next day.Today12/21/19,still no delivery My husband received a fedex package delivered to this address on Thursday 12/19/19.after several calls to customer service. No solid explanation or reason has been given for delays.the ship date has been changed 3 times for a package 8min away???

FedEx in Ocala fl. Keeps putting my packages on the wrong truck. This is an on going problem. Fedx customer service is rude and unaccommodating. Shop were fedx is not used

Why is it that FedEx constantly uses "weather exception" to not deliver my packages when UPS and USPS both are able to deliver on the same days that FedEx seemingly cannot make the delivery. This past Saturday had clear roads but a slight drizzle and occasional light rain and yet my package was once again labelled with a weather exception. A week or so prior, I was waiting for a delivery of dog food for my pet which was delayed day after day and took four days before it was finally delivered to my house.

I realize I do live in a snowy area and that there are times when it is impossible to deliver packages, but when only FedEx seem incapable of making deliveries, then I have to assume the fault is with FedEx.

In the past few months, I have had the delivery exception situation at least…

I have had terrible terrible experience with fedex finland. I am never using this courier service ever again. UPS and DHL are far more professional and reliable. These guys were supposed to deliver a fedex priority package for which the delivery guy never turn up at my address and then setting the order to 'customer was not available' and this happened for 2 days when I was sitting at home waiting for it.

These guys apparently give you missed calls , maybe to act like they called and you missed and then say customer wasnt available. I reported this to customer care and they send me same template message to retime it and are nnot helpful at all.

Then i get a mail saying we can reschedule for today and i do with my work address , they go ahead and schedule it for tomorrow and after almost…

Around 11/24/19 I order 2011-2018 VW PASSAT CHROME TRIM CLIP ON WINDOW VISOR RAIN GUARD DEFLECTOR, the day came when the Package was Deceived Sunday Dec. 1st 2019, The Driver stated he Left package at door (Signature not required) but little did the driver know I have Cameras and the time the driver stated he drop off the package...No FedEx driver or truck in the area, so after calling FedEx some Guy Call speaking LOUD on the phone. I going to investigate, well that amounted to No follow-up call moreover You! have to contact the seller to have them to RESEND well that was a Joke,

Seller statement; Dear Customer: According to your tracking#, your package has been delivered on Sunday 12/01/2019 at 2:21 pm, In this case, please check your front door or mailbox, check with your neighborhood…

A package was delivered on Friday, December 13 and left in the driveway during a driving rain storm. The box the item was shipped in is thoroughly soaked through as ir was left completely exposed for several hours with no plastic protection.The tracking number is 1408 3860 8135.

When I inform one of your lackadaisical, lazy, rude and derisive drivers that he has no need to block my driveway with his truck while making a delivery his correct response is "I'm sorry, it won't happen again". Instead it was derisive laughter.

Further; your customer service operators do not need anything more than the location and time to take and process a complaint. The day I see your drivers' personal phone numbers, full names and home addresses posted on their trucks is the day I will reciprocate with similar information about myself in order to file a complaint. Other than that only the time and location is required and that's all you'll get. As of right now my response will be to inform e-commercial e-tailers seeking my custom that if their only deliver options is FedEx they…

Tracking no::778756467157. To day I followed up vigerously and approached Customer Care almost 7 times and I was first assured the delivery by 3 pm then 5 pm then 8 pm and 9 pm regret yet not delivered. This type of attitude i faced first time from a FedEx for last 5 decade.

Please drliver and send me message on mg cell 510 750 6361 Subodh Trivedi

Never ad a problem with Fed X but tonight this guy really was some thing else. He drive al the way down my driveway ( app 60'), wen he get to the house there is only one vehicle park there so plenty of room to park next to it, but he decide to go out of is way to park on the grass.

I politely ask him if the driveway was not wide enough, Here is answer; Fed X don't let us park in people driveway, so not sure where the problem is 1 he may be a idiot, or 2 FedX as some stupid policy and they should revise that. Roger Judd (tracking for this delivery # 778694178853)

bought a cell phone online, used FedEx 2 day shipping. signature required upon delivery, so we planned it so that it would come on a weekend so i could be sure i was home when it arrived. was scheduled to arrive Saturday Dec 7th by end of day.

canceled all my plans, and sat at home all day waiting. driver never showed up. at about 8pm that night my online tracking updated to be delivered the next day, Sunday the 8th. so canceled all my plans for Sunday and sat at home all day waiting for the driver. driver never shows up.

8pm that night online tracking updates to a "pending" delivery date. i get to work Monday morning and check again, online tracking still says pending. so i call FedEx customer support. after waiting on hold for 20 minutes, the rep gives me a number to call a warehouse and…

This is by far the very worst delivery company ever. They seem to run about a week behind schedule. Why do they say they your package is out for delivery when it is not? I guess to make people sit at home all day for nothing.

USPS and UPS both run circles around FedEx.

I know I was talking to the wrong person but I didn't know how to get the right number to call. So I talked to a driver and he said they had moved the driver to another location but today I have the same problem.

The driver keeps leaving my package at the abandon house at the bottom of the hill. I don't know that it is there till I check my email or just happen to see it there on the porch, I don't want someone to steel my package.

So could you please have the driver to bring my packages to my house. Some drivers brings them to the house I think it is just one driver. Thank you in advance. Gary Greene

we had a package delivered on November 29, 2019 at 12:25. (Actually it wasn't our back door but behind our detached garage in a storage area) It took us 4 days to find this package. In the 30 years we have lived at this address both FedEx and UPS have delivered packages to our front door. at the front door.

This package was delivered to the rear of our detached garage down an embankment where there is no access to our house. Our garage has a basement which is nothing more than a storage area with padlocked shed type doors.

No one in a thousand years would ever know there was any door there at all. It is not visible to passers by. If the driver was trying to put this package in a protected area he could have tossed it over the fenced in yard which you can see from the driveway.

I talked…

For the second time I did not have a package delivered for a false reason. False reason = A lie. The first time was months ago and the reasoning was no one was home. Well my wife and I were both home all day.

The only one that was never here was the Fedex driver. Today on tracking number 778270886153 I am told they are unable to locate my address. Now I have lived here for 16 years, I have received countless packages not only from Fedex but UPS.

I am telling you today if a merchant requires me to use Fedex I will no longer make that purchase. I will not deal with a company that hires untruthful people. I know, do I really think Fedex gives a damn about my business... obviously not.

I will also make it known to the company that the only reason for not making that purchase is because of…

Hello Sir Or Ma'am I'm going to try to make this complaint as nice as possible but your company royally sucks I received confirmation by my payroll dept that pay roll checks were dropped off to you all on Fri a shipping label was created and you had Estimated your day of delivery to be Mon why it was Mon and not sat when it was to be overnighted they paid extra for this overnight shipment.

But it was understood aggravatedly accepted that it will more than likely arrive Mon today.

However Just looked and you changed the shipping day to tomorrow tues this is ridiculous and individual livelihood rides on this shipment not cool a joke

This is the District Transportation department for Broward County Public Schools located in Oakland Park Florida. Your driver, Zack Williams delivered three boxes from Sharp Marketing and left the boxes in the middle of the floor by the elevator. He had the boxes on a dolly and the boxes are very heavy.

I asked "politely" if he would move them to the side wall out of the area of applicants coming in and out of the office and he said that he could not due to time restraints. In the time he answered that, he could have easily put the boxes next to the wall.

This is the second time that FedX has done this. The first time the lady got very loud and rude and said that she could not accommodate us. Terrible customer service!!!!!!!!!

I received an email saying my delivery was scheduled for Monday Dec.2. They came Nov 30.I wasn't informed of the change and missed delivery.Y'All HAVE MY multiple sclerosis medication

Fed Ex makes it almost impossible to get a customer service number, and when you do, it is useless because they will tell you their system won't tell them a location where a package can be held and that you will have to call Fed Ex the next day. The shipper, So Clean Products, put the wrong street name on the package and they will not call Fed Ex (said they can't) to change the delivery address which Fed Ex said they can do. You are better off using only UPS...not Fed Ex.

02 on 11/15/2019. we do not have a garage on this property! or there has not been 1 in the past. Tracking #778019057335//case # 1124909647. The representatives looked at the report saying it was delivered at the garge on 301 hattertown rd Monroe,ct 06468 which was false.

we never received the package,dont how I can make it more clearer!!

I had heard about FedEx award winning customer service. I was try to start a business and this was my first time shipping anything with this company. So a major curiosity I mailed two packages with FedEx to go to New Jersey.

That was on October 31, 2019. November 4 I was called I was told that my packages were in security there was a problem with the address so I asked them to return the packages and they gave me case numbers and

told me it’s under investigation I should have my packages back in 3 to 5 days That would’ve been fine if that it would have been what happened but a week came and went and I would did not receive my packages back to be corrected to be said to the people that I had contracts with to maintain my commitment to my customers So

I called back to find out what the…

I get a text indicating that my package was delivered at 10:32am and left on the front porch, I leave work to get home some package is not sitting on my front porch, no package. I call Fedex and they say oh it went to the wrong place we see it was scanned at 3:00 pm that same day.

He says it will be out for delivery tomorrow (Sunday). I call Sunday morning to confirm package is being delivered guy says we don't deliver on Sundays he gives me a phone number of the facility the package is supposedly at.

I call the Carteret, NJ facility person tells me it was scanned this morning but doesn't show it is out for delivery and she tells me they are delivering on Sundays now. It seems Customer Service Representative are not properly trained perhaps the people delivering the packages also need…

On 11/21/2019 in the mid-afternoon, one of your trucks was westbound on I-70 approaching Columbia, MO. I have a video of one of his trailers taken after the incident was over. His trailer number was #835466. Your driver was one of three drivers apparently engaged in road rage.

Two drivers, one of them yours (right lane), blocked both lanes of traffic at high speed for many miles, keeping a third truck from passing and incidentally backing up traffic for at least 1/2 mile behind. but I do not know what transpired before I became aware of a problem.

Whatever the case, your driver was engaged in a situation which placed many other drivers in physical jeopardy at highway speeds. He should have backed off. He should have also been stopped by the highway patrol along with the others, which is…

Fedx delivery people discard door tags in front of my apartment building.

For example dt743844954821 and dt743844954784. This is a daily occurrence. Please have them stop littering As we get fined by NYC for fedx trash. See age of 2 door tags I picked up on side walk today.

Every time my order has to be delivered to my job thru FedEx I always have trouble receiving my package. They always send a email the day its supposed to be delivered stating that the address is incorrect. I call in to customer service they verify that the address is indeed correct and they send it back out to receive ANOTHER email the following delivery date stating that once again they can not find the address.

Have the drivers ever heard of GOOGLE MAPS!!! Because of the failed delivery not only is our presentation at our program for the kids is ruined, they are sending my package back to the sender. I am completely disappointed in FedEx!!

And I don't recommend them at all. I never ever ever have this problem with UPS!

Fedex charged my bank account $429 for a package that had a return label provided by the manufacturer. The bill should have gone to the manufacturer not me. It took 25 plus minutes of my time on the phone to get FEDEX to admit it was their problem / their mistake and submit the rebill request. Do you think thay went ahead and refunded my money? No! I have to wait may be more than 30 days. Am I getting paid interest? No.

Fedex your customer service sucks. I am not your bank. You should have refunded my money the moment you realized it was your mistake.

Please tell contractor to tell it's drivers NOT to park in driveway. My drive is old and the weight of multiple large vehicles are damaging my drive. To add insult to injury the packages were left on the wall near the garage door not on the steps by the front door.

If the lazy a$$ had parked on the street the front door is a direct line up the walk. Looking at your delivery ratings your contractors suck at their jobs!

My package was supposed to be delivered on 11i/16 before 8pm... So i waited around the house the entire day for it thinking that it would be here when they say it would... Well 6pm rolls around and I get nervous so I check the app which has now changed the delivery date entirely to 11/19...

So i panic and called customer service who says there is nothing that can be done because i changed my delivery time to a future date which I definitely did not do since I am waiting on the delivery so i can leave to go out of town on a non-refundable trip.

I ask to speak with a supervisor and after a few minutes of waiting am told that the supervisor is not available and I won't be able to speak with them. I then demand to speak to a supervisor now...

Wait a few more minutes and finally the…

Fed Ex was to deliver a package with signature required on 11/12. Notification had been sent via text the package was to be delivered on 11/12 by 8:00 pm. Throughout the day, we had followed up via their tracking system for status.

At approximately 6:39, we saw the status had changed to attempted delivery at 6:08.

First of all, we were at home waiting on the delivery and there was no attempt made to deliver. After immediately calling their 800-463-3339 customer service number, we were advised, we had requested another delivery date, which we had not done either.

We talked to several customer advocates, first Alexis, who at 7:11, was to call back within 10-15 minutes— haven’t heard from her yet, we subsequently talked to Alford, in Guatemala City, who disconnected us. We then talked to…

100 words is not enough to express my frustration with a shipping order i placed and paid good money for! Will be writing a letter to Mr.Smith as well as using social media.from start to current the worse customer service i have ever been subject to! Did i say paid good money too!

I was supposed to receive 2 packages yesterday, but the FEDEX driver in PITTSTON, PA never rang the doorbell and just put a door tag. I was home the whole time.