General Motors

First i financed a caramo ss redline edition 2018 my kit for fix was missing out the trunk never got second everything time i take in for sevice they either scrath my car which was 3 times already complian to the chevy dealer and they never do nothing about it another time i want for brakes pads they didnt even check then because a week later the brakes pads where gone they really trying to get people hurt out here on roads not cool not safe.

Other time took in for a nail in the rear tier and the nail was still there when i got home wow chey deal in kendell florida bolmin cheay deal same owner in day land they really dont care for customers sad nices cars giong to waste.

My wife Amanda Barclay and I bought our 2018 Cadillac ATS Luxury (vin# 1G6AB5RX6J0157547) from Jones Chevrolet Cadillac at 1230 Broad Street, Sumter, SC 29150 on the 16th of May 2018. We then took the vehicle into the Jones Cadillac service department in 16 April 2019 for issues with the Cadillac Cue technology system continually trying to load and eventually locking up the system and the main screen going black. Since then the vehicle has been in the Jones Cadillac service department 5 times ranging from a few days to a few weeks while they have continued to replace part by part or load new software to the vehicle, even going as far as to waiting over a month for a GM FSE (JIM) specialist that they called in from the Northeast region, each time claiming we hope that'll fix it.

After the…

Text messaging I don't know why GM would take out text messages from 2020 GMC Serra radio I think hooking up a wire to the phone is not only a hassle also dangerous I read some place that there is a update that would allow text to through. I have been buying GM cars for over 35 years and it is things like this that might make this the last GM car I buy.

There are other problems with the radio that I have call the dealer about and they say that I have to bring the truck in during the week so they can pair my phone just to find out what I been telling them what not been working. net

My 2016 terrain is making noise.I am a cancer patient.I bought this under warrant to have a reliable car.Dealer has lied several times.They think I am to dumb to know anything.There is a fuel pump or timing chain or other problem.My warr.is up 1-19-2020.41,564 miles!! Unexcusable.I have owned many chevy,gmc's.First one I regrets buying when I need it the most.

This will weigh heavy on my next car purchase. Very upset about this issue thanks Charlie Black

I have been dealing with Holdencare in Aust for almost 6 months but I keep getting fobbed off and had to fix 2 problems myself. I am after email address for Mary T Barra and board members please so I can send log of calls and emails, some 8 pages of contacs. No results Please send to Wayne Plant kpl2649@gmail.com

GMC customer service help will waste your time and dance in circles with your case. They do not care about you. They only care about disputing a case to no cost to the company.

Shelton Buick GMC changed out a transmission in my truck that cost me almost $6000. I could have taken my truck to a non certified mechanic for under half the cost, but wanted to feel safe by having GMC certified techs work on my truck.

I live in Rochester Hills, MI so Shelton is(was) my hometown dealership. My transmission went out again on me not even 3 months after the repair while I was in Indiana doing a job for my company 3+ hours from home.

I can't even begin to tell you the nightmare that began from that night, still going on to present day because now I have to sue GMC in order to get this greedy…

I live in Western New York State . I own two Chevy Bolt EVs. Why does GM , Chevy particularly hate the Bolt. There are thousands of GM employees in this part if the state , many Chevy dealers but non of them sell the Bolt.

None of the dealers have fast chargers. There are zero ads promoting the Bolt. And it’s not a matter of being new to the EV world , Chevy has sold well over 200,000 electric vehicles in the USA alone. The Chevy Bolt is a fantastic car but it’s being treated like the red headed step child in a black sheep family. I don’t get it.

I try to promote the Bolt because I want it to succeed . I want to see new features and capabilities come to the Bolt. I want to see over the air updates and improvements. If I knew that GM was going to slow leak the future of the automobile by…

I was happy with my Chevy-Cruze, until last time I visited the dealership for fixing a chirping sound which was coming from engine. I was being told it is because of Mainfold, seal and cam cover something, anyways I paid $1247 to get it fixed as suggested by the service personal.

When I received my car back it was in worst condition than before. And as per my surprise they were not even aware this time what is the problem. It took them 1 week and now they are saying issue is actually related to Timing-belt (No need to say they are demanding another $1200 from my pocket to get this replacement done) When I escalated to the manager they came back with discounted price of $290, I appreciate the offer but

my car is in workshop for more than a week time, and I paid 1247$ based on initial…

In Jan, 2019, I bought a new Buick Encore Sport Touring car. It is a 2018 model. At 507 miles, it lurched forward on a highway and when I got home it screeched into my garage which filled with smoke.

I had it towed to VERA Buick and they gave it back to me. A few days later, at 546 miles the same thing happened on a highway and I made it to VERA again. They returned it to me and at 1955 miles the same thing happened on a highway.

VERA kept the car eleven days and said it was fine. OnStar notified me each time this happened and told me to go to a dealer for service. After reaching out to the dealer, ED MORSE SAWGRASS, and to GM CUSTOMER RELATIONS, I was turned down for a replacement car without making a $ 5,800 additional payment.

All I want is the car that I purchased and I do not feel…

I have a 2012 Chevy traverse that i have purchased from drive time auto llc in Waukegan Illinois and the service stabiltrak light has came on even after i replaced the throttle body on it to resolve this issue, it had went off for 3 months and now my check engine light is back on and lowered my engine power, i have missed days of work previous due to this issue, I’m at work now but was on time and now late due to the fact that this issue is happening again.

I was called a bout a recall on my 2017 Silverado. An appointment was set up for 7:00 am Wednesday 10/09/19. I was told it would take an hour ! At 8:30 ask how the work was going? I was told "work would be done in a few minutes.

At 9:30 I ask again The work was not done and not even started. with out the recall being done. This was done at Kings Chevrolet in Longmont Colorado. Last time I will ever go back,

On 12 616 I had Robertson Chevrolet on 59 Mr. Dug general manager was fixing the gasket on my roof when in fact a rotor on my driver side was stolen switched out and now it has my car running bad I have a 2015 stingray Corvette 2015 and it needs replacing 8324438577 please text me I’m getting a lot of robot calls thanks

I own a 2015 Chevrolet Silverado which I have had zero problems with. It has 101,000 miles on it. The battery went dead and I purchased a battery at a parts store and proceeded to try and replace it myself.

(I've never owned a vehicle that I couldn't change the battery) obviously it is much more of a challenge these days with the newer vehicles. I took pictures to make sure that I got all the posts and brackets replaced just as they were.

The truck started but I did not have any dash instruments working. ) I thought that it must have something to do with the computer and that it would have to be reset. So I took it into the service department at Mike Baileys Chevrolet for what I thought would be a minor issue.

I told them the events of changing the battery and then this all happened.…

I bought a 2015 cts Cadillac from circle buick and the radio screen stopped working 1 hour after i took the car home i returned the next day and they said i had to pay 900 dollars if i wanted the radio fixed which was not right! Please help me with this issue

I have a 2017 3600 HD diesel that has been at the shop for 4 weeks waiting on parts. When I spoke with them today they said the parts were on back order. I have a farm and need to move cattle and can’t.

Ask the dealer to try and elevate the problem . He did and his rep said she could help. Other dealers have the parts and won’t sell them to my dealer. Something has to happen here. I offered to pay the shipping for parts still no help.

I have owned GM products for 30 years. Not after this one I won’t.

I got a recall letter on my 2011 GMC terrain about oil consumption when I called to see if it was covered I got well you're below on the miles but over on the time limit. I payed 5600 down on it lost the drive train in the first week. They fixed it.

I got 6 engine codes all related to the recall. I will not buy another car from a dealership I feel I was blind sided with a problem when the history says problems from 34000 miles and 3 dealerships later I'll buy Junkers from now on atleast I know where I stand without paying 18000 for a peace of shit no more GM cars.

Along with many Chevy Malibu owners, my issues is wth the passenger side headlight. I've had the local dealership to socall repair the issue but 3 times since then I've had the same problem. The car gets complements every where its seen because of its color and cleanliness, Chevrolet please fix this issue #chevyblood

Dear GM,

I'm extremely unhappy with a problem I've experienced with my 2017 Chevrolet Corvette Grand Sport. I'm told you are aware of the issue of the rims cracking due to the stiffness/rigidity of the run flat tires. I currently cannot drive my car safely because both my rear rims are cracked in several places. I baby my car and take extremely good care of it. Now, it's un-driveable and my tires are completely flat tire which is ruining my expensive tires as well. I went to a very reputable high-end wheel shop and the owner told me he's seen multiple C7's come in for the same problem and that he won't warranty his repairs if run flats are put back on. He said they are prone to crack in the same or more places due to the tires. I heard there's a lawsuit against GM but you haven't recalled…

I first started complaining about my paint on my car fading and having mosaic pattern noticeable in the sunlight on the car. I purchased this car I purchased as a certified pre-owned car with the extended warranty and was in excellent shape.

I was well within my warranty and inclusive of my extended warranty at the time i made the initial complaint. The service department put me off and refused to file a complaint stating I needed to have a service adviser escalate my complaint to a GM corporate manager.

I was told many times by the service department that until a service rep came down for corp, I would have nothing done, or until i was assigned a rep to have my car looked at, nothing will be done for this complaint. I waited for months and months to no avail no movement on this…

On October 1, 2019 I had a service appointment at Spitzers in Amherst OH for my 2016 Chevy Equinox. The windshield wipers were not functioning.

I informed them that the wiper motor was still functioning, and that a bushing in the wiper transmission was likely the culprit. I requested they service the vehicle by replacing the bushing.

On the phone the previous day the technician who scheduled me gave me a ballpark figure of $150 to have the bushing ( an item less than $10) replaced.

Seventy five minutes into the appointment , a technician came into the lobby and l told me they tested the fuses and motor but that the whole wiper transmission had to be replaced for a cost of $433.

I did not ask them to test the fuses or the motor, nor did I ask for a complete diagnosis of my vehicle. I…

This complaint is in regards to your 2009, 2010 and 2011 Chevy Aveo. All these year models have had issues with the coolant hoses going bad and blowing the motors and replacing the motors with a newer engine didnt wor and cost a pretty penny.

These cars are death traps and seen several complaints on this make and model on The Center of Auto Safety website. I can't believe you didn't recall this vehicle! The Aveo shouldn't be on the road

My Yukon Denali has now been at Chevrolet of Huntington for 2 MONTHS!!! The service department does not answer their phone. One rep at the desk gave us his cell number but only responds periodically. I have called to speak to a manager several times and have NEVER received a call back.

I spoke to the customer service department at the 1-800 number and they escalated my case to urgent and the supervisor called the wrong number twice after MULTIPLE calls for them the call my husband's number. When she (Victoria) did leave a msg on the WRONG number she did not leave any valuable information or a contact number!

I am furious and frustrated. If your motto is, "Earn customers for life" you should train your employees better. I will NEVER, EVER purchase another GM vehicle and will deter ANYONE…

I owned three impalas. I think it is a great big mistake the GM is no longer making the impala. As of this date your choice is in GM is either a SUV or a pick up truck and the only car that you have is the Malibu which is a fine car but

there’s no way there and impala owner is going to go into a Malibu I really just doesn’t make sense from a business standpoint so from this point forward I guess I will never be a Chevy again. I have spoken to other people and I haven’t met one person to think that this decision makes any sense.

I think that the new Chevy impala I have has been one of the finest cars that I’ve ever owned. Makes no sense that you offer the public three or four different types of SUVs And only one choice for a regular passenger car which is an even a full size passenger…

Our complaint is gm and chevy corp lie. They wont return calls which has left me no choice but to obtain a lawyer. They have been trying to fix my car since august 1st. They cant and they wont give me a different car.

They say they have called but they do not. You need better ways to keep your cuatomers happy because your products arent doing it if they are defective from start

I owe a 2014 Cadillac ATS4 and have 62,000 km on it. Last year, at about the same time, I observed a very small inside crack on the right of the GPS screen. The small crack did not obstruct my vision. On Sep 22nd 2019, i observed a 1 1/2 inch inside crack on the left of the GPS screen which actually is in my view and obstruct my vision of the information provided by the screen. I took my car to Myers Ottawa, Baseline Rd, Ottawa and was quoted $950.00 to replace the GPS screen.

Prior to purchasing the Cadillac, I owed a Chevrolet Avalanche, another GM product, with which I was completely satisfied. During the period of the 4 year warranty on the Cadillac, several parts had to be replaced by Myers to my full satisfaction.

The inside cracks on the GPS screen started to show up soon after…

General motors dont care about the customer all they want is your money from buying their oll quality crap the call an automobile. Their vehicles are completely junk ,constantly dealing with issues that we should nit be dealing with .

government bailed your ass out and yet you still continue to screw hard working Americans out of their money . Your second generation Silverados are nothing but junk plagued with problems you wont even admit are related to your horrible engineering and wont even help a customer out .

To Whom it may concern: I have a 2013 Caddilac ATS. I brought it into Caddliac Service Dealer In EDMorse Caddilac Brandon Florida about 3 1/2 weeks ago for a check engine light. The P2097 error message appeared (Post Catalyst error Rich Bank 1/3 as the error code) the dealer explained to me it was my fuel injectors 1 and 3.

Even though I didnt have any hesitation in the car acceleration, I didnt think it was that. I took their word for it. 00 dollars for the service. Drove out the car from the dealer a ran into an issue that the check engine came on again and my trunk was in disarray, the technician never put the carpet back in place.

I returned to the dealer a second time. The same error code and check engine light came on. The Service Account Manager came…

My wife had the opportunity to finally purchase her "dream" car and that was a red Cadillac ATS in 2014. This opportunity was a bitter sweet event for her due to the fact that she had lost her brother prior to buying this vehicle.

This was a special purchase due to the fact that she had been given an inheritance from her brother that allowed her to buy this car and that he had been a GM employee in the Fairfax Kansas assembly plant for 35 years. We have been a dedicate GM family for many many years.

Together with my family and my wife's family I calculate that we have purchased no less than thirty GM vehicles including all makes, Buick,Pontiac, Oldsmobile, Chevy, GMC starting back in 1941 we were GM family's. After my wife bought the 2014 Cadillac ATS we experienced a problem with the…

Case number 9-5450248374 2016 Chevy Impala under power train warranty broke down in KY 500 miles from home while on vacation do to a bad transmission. I am being told by customer service Jessica that the towing and car rental will not be reimbursed.

In my owners manual page 346 it states under Trip Interruption that these cost are reimbursable. I provided receipts for prove to customer service. My husband and I have been loyal GM customers for 30 years. We have purchased 14 new GM vehicles and GM needs to make this right.

I have purchased a 2018 express 2500 cargo van ... J1904146 I need RV plug for trailers,, this van has trailer tow mode switch , it also has the controller wiring under dash on driver side.. well and good but at rear where I expected to find the rest of the wiring is a plug that has 13 very small pins...

it is rectangular ,, I am unable to find any info on this , my dealer could not as well , also this does not seem to be proper gauge wire or colors for trailer let alone trailer brakes .. very little in manual on wiring trailer..

I worked to get an authorization # for the purchase of a new Blazer in June. We did not get the # until July so they denied my request saying I was too late. I received it twice before through my deceased brother William Elling.

As hard as we tried, we had no assistance from any dept. M. and even was accused of getting it falsely. I have copies of e- mails, text messages and phone logs to prove we started the legacy rewards process before we purchased the car June 28, but could get no help from your company.

Our dealer tried everything he could also but couldn't help us. Please look into this and advise. Very disappointed. Thank you, Betty Haga

To whom it may concern: We Ismael and Roxanne Gallardo would like to address some concerns and possible discrimination we have experienced with your dealership at KING GMC located at 4175 Byrd Drive, Loveland Colorado 80538. Around three months ago in June 2019 we purchased a used vehicle for our children and were very pleased with the customer service we received and became a repeat customer of yours when we started our search for a 2011 Ford F350 that was located at your Loveland lot.

Our search began when Ismael called your dealership on Friday, August 23rd, 2019 and scheduled an appointment to view the 2011 Ford F350 the next morning Saturday, August 24th, 2019. When we arrived in the morning we were notified that the truck was relocated to a sister dealership located in Longmont…

My complaint involves not only customer service but issue at hand. GMC customer service is rude and not willing to speak with the customer regarding issues. It is a known defect with my automobile regarding the rims peeling. If GMC has a internet forum where customers have complained and also indicated the warranty covered the replacement, I am unsure why Carla with GMC is rude and not willing to listen to reason. Please see below which was copied from the Arcadia Forum. This is obviously a design defect and should not happen to a $50,000 car. I have never had this issue with any prior vehicles granted they were Toyota.

There's a whole group of people on a Facebook page who would take issue with that. They've been to the dealer and are waiting for warranty replacement wheels to arrive.…

Problems with extremely slow part ordering and tracking information. Vehicle in shop waiting as of today 14 days on a part #84277125 has to deal with DEF/DPF pipe. Have complained a number of times with Dealer and to Customer Care ( what a Joke CC is).

The Dealer is trying to get the part but no body will give them an answer to when it will even be shipped. This is how GM runs their business I will start buying from another auto maker. I have expressed the urgent need for this truck due to the fact that it pulls my RV to work sites around the country.

I was supposed to hire on this new job on the 12th of September. I called my NEW BOSS and explained the situation and I now have a few days, and today is no different than 2 weeks ago NO BODY KNOWS ANYTHING.

If I am not able to make this…

I've made repeated attempts to schedule a recall repair to my daughter's 2003 Pontiac. Danger of engine fire is the reason for the recall. I received a recall card in the mail explaining this. Its from Motor Inn in Carroll,IA. After at least 5 attempts, I have had no luck and very rude customer service. This does not shine a good light on GM in my opinion and may very well adversely affect my buying decisions in the future as they are the only GM dealer in my town of Carroll, IA. It may also adversely affect my conversations going forward with many of my friends and family as to the customer service you can expect from our local GM dealer, Motor Inn of Carroll,IA.

My name is Jon Leonard of 821 Amy Circle, Carroll, IA 51401 and my personal cell number is 712-790-2069.

I just purchased a 2016 Chevy Malibu on July 19, 2019 I’ve had nothing but heartache with the dealership number one she was going to give me the wrong car I had to call my insurance and straighten that out because she had the wrong Vin number then The finance department messed up not once but twice now today I went to get the tags for my car for my license and

come to find out I’ve been driving on the wrong license plates that were registered to my old car they were never transferred These people have caused me nothing but mental anguish and heartache now I can’t drive my car because I don’t have the proper license plates now I have to wait so they can send me a 30 day tag or transfer the plates I have to get tags by Sunday for my car I spent three days at the dealership when I was buying…

On 8/30/19 O took my truck to have a lil change and tire rotation. When they finish my truck it was pulling to the left. I called back. And told salesperson what was going and took it right back. They back said they couldn't.

Fine any thing wrong checked tires,air everything fine. so they weren't to do anything until I said I was going to contact corporate then they found out it was a bad tire but they refuse to place the tire even though I was going out of town for the holiday i felt they didn't care about my safety of well being.

On my next oil change they fix the problem of the bad tire is still on how is that fixing the problem Cynthia Davis 352-214-4112

I made an appointment at Allen Gwynn in Glendale California, a week prior to take my Camero in due to an issue with the key getting stuck in the ignition. My appointment was on September 4th at 8:00am. I was told by Patrick Moradian that they needed 6 hours to analyze the problem and that I would get a call.

After 8 hours, I called to check the status because no one called me, and I was told they had not gotten to even look at the car but I would get a call tomorrow. After several calls over 3 days, I went to pick up my car and was told by Mike Leffler who is the Service Drive Manager, that my car had not been looked at because they were "too busy".

My wife asked what the purpose of making an appointment was for and Mike replied, "it is just to drop off your car". I asked for a loaner…

I bought a truck that I am very unhappy with the fact that the financial manager turned me away from gm finance and went to another bank to make a profit on the percentage rate and now can not be help makes a 25 year gm customer never want to buy another Gm product again .

South Florida is one of the worst places to buy when people who work for your company cheat there customer. Never again

Incomplete repairs performed daniels long Chevrolet,colorado springs,co ultimately costing me almost $5,000.00 to get job done properly.

My check engine light came on my car in February. As a result, I took my car to Carl Black Chevrolet. They ran diagnostics and stated that my fuel rails and the catalytic converter were bad. I have no idea what repairs were needed but I trusted the mechanics at Carl Black.

The fuel rails and the catalytic converter were replaced and less than a 10 mile drive after leaving the dealership... the issue came back! I was upset, but confident that Carl Black Chevrolet would be able to resolve the issue.

This happened about 5 or 6 times.... As a result, the dealership consulted GM specialist and the specialist recommended that they start from the beginning twice! So after several escalations to General motors... many lost subscriptions (XM radio, onstar, Mister Car Wash, uber rides, long wait…

I am having a problem with my 2015 chevy spark jerking and not getting to speed. I brought it to the local dealership and they said that there was a software update that was done that does not allow the vehicle to go in long-range.

I am still under my powertrain. I previously took it to another mechanic who said that it was the transmission and to bring it to chevy so they could fix it. But your service dept is saying that is just the way it is going to drive and it does not feel safe the way it is acting.

I contacted Chevy corporate and they opened a case. I spoke to a person named Michelle who was handling the claim. All she kept saying over and over was they didn't find anything wrong and when I tried to explain she would say same thing again.

She told me I could take it to another…

Stop the nanny state crap. I have to regularly look down from the highway to press the screen delete which is telling me to keep my eyes on the road. Hope the government mandated this travesty, as I thought GM executives had better sense.

Iam all for safety, but this going way too far. By the way, when I have to let my car overrule my commands, I will be going back 25-40 years, buy a car which lets you drive. I own two late model GM products and have owned GM cars/trucks since 1961. I own several computers.

They have a habit of failure. So will your computer driven cars/trucks. Boeing Aircraft is in a pickle over their computers right now. Bill Haston, McMinnville, Tn 37110

The clear coat on my 2017 Chevrolet Silverado is peeling off in 3 separate spots on the hood. , New Jersey. My truck is still under warranty. When I took truck in, I was informed that it was not covered because there were chips where clear coat was coming off.

I told the service person that all vehicles on the highway have small chips but the clear coat is not supposed to peel off. I have purchased 9 new vehicles at Bennett Chevrolet over the past 30 years and always had excellent service.

Any advice regarding this situation is appreciated.

I’m writing to ask for your assistance regarding my wife’s 2011 Equinox.

In summary: we were having lots of issues with it early on: stalling out randomly, clunky timing chain, cam actuator etc. There were a bunch of recalls, the most recent on being the oil consumption back in 2015 I believe. It was burning oil at an alarming rate, so we had Murray do the piston and ring swap out and we were assured us the problem was fixed. Just a month ago, I was checking the oil not long after it was changed; maybe 1,000 km or so later, and the dipstick was bone dry. I thought maybe I got ripped off at Mr.Lube (we usually do all our oil changes at Murray but we were out of town and it was due) so I bought a 5L jug of premium synthetic oil from Costco to top it up. I checked it again a week later and…

I send it to: CAR ZONE - your approved dealer in Vellore city- Tamil nadu State ,India. This is absolutely gross deficiency of service. A busy practising lawyer like me of 72 years of age how can I come up my work with this enormous delay with your technical staff.

Pl enquire this and give me what type of compensation you will give me. I have incurred a taxi charges of IRS 2 90 00 ie in american filler roughly 3000dollers for me Samuel abraham Advocate No 23 ,First Main Road ,Phase One Guruthoppu ,Sathya chat ,Vellore 632009 ,Tamil nadu State ,India

Earn Customers for life , What a crock ! com/general-motors-corporation-b102043 Your Own site shows what you think about Customer Service ! GM had a Chance to keep many LOYAL CUSTOMERS ( including my Family ) For GM to even Attempt to use that MOTTO I call you out on it !

I had been loyal to GM my entire life and my Father In Law worked there over 40 yrs . I bought a GMC Sierra Denali , that at just over 32,000 miles Front AWD went out , EXTENDED Warranty was expiring so Gm made me paid some of the Cost and I got hit for over a Grand .

( My Denali has been treated like a Luxury Vehicle ) , I now only have 36,000 and to fix the other stuff that is basically defective they said I'd have to pay between 4 to 5 grand more ! Bad enough what a Denali Cost , but the solution as far as for help…

I bought the truck and never put a cd in the player . I had some give me two brand new cds to listen to and the player doesn’t work . The truck only has 40127 on it and I took it to the dealership just after the 36000 mark and they said I would have to buy a new player.

The CD player has never been used by me at all . I would like to fix it but I don’t see why I should $300 to fix it. It’s a new truck. Phone # is 9313196297

Since purchasing my 2015 Cadillac last year I felt like the lighting was poor. I am a senior citizen and thought it was my eyesight. When my son was visiting this weekend and drove my car he told me my headlights are not functioning properly.

When investigating we noticed condensation on the passenger headlight. We brought the car to the dealer who informed us this was a problem with this vehicle and to notify GM. I did so and was told that a letter was sent regarding the issue.

I NEVER received any letter. If I had I certainly would have acted on it since I was having a hard time seeing at night. I was told by the GM customer service dept that the window of opportunity to fix this ended on June 22,2019 and a letter was sent to me in March.

So it seems the letter was sent once with a…