Green Dot lied told me they would send me a replacement card it's been 22 days now and still no card because of this I'm now homeless living in a tent wit no food or water and they won't let me access my funds I need my money I'm about to contact a lawyer
My Direct work deposit to your bank was hacked on the 15th in the sum of 4700 dollars. I locked my card and called you immediately. Said you would investigate and notify me in 2 days. Now I've been dropped and says I can no longer use greendot??
I feel like your saying I'm guilty of something? Your customer service puts me on hold for hour at a time then hang up !! What the hell is going on with your company? Generals office. Next will be a Lawyer.
Want my 4700 dollars asap.
I am a customer of green dot and I'm not happy with this card fees because they say that u will get free monthly free if you have this much in your account and I have been having alot of fees being taken out of my account I suppose to be a vip customer but they still not giving me the vip customer perks and
fees for 5 year now who can I talk to I'm going to the news about this problem cause when I call I don't get any help from Green dot at all refer a friend u get money I referred 10 still have not yet received anything
I have had the Green Dot unlimited debit card for your are there any problems until lately I got an email saying that my account was restricted because of whatever suspected fraudulent charges they asked me to send my ID in I only have a permanent resident card and I've sent it in at least 20 times and I can see a very clearly so can everybody else and I need glasses and I don't wear them and it says that it is an eligible that doesn't work so
I don't know how to fix this and I need my money on there that's all my life is on that card and they won't give me an answer you can't talk to anybody I'm very very irritated
It is a unauthorized debit withdraw on my account.. I called several times but no answer from the dispute dept. just said acct is closed. It was a email address that took my money.. it was the only time this fake email is on my statement.
Why won't a Greendot agent talk to me?
00 that I did not authorize I started asking questions about it and have not been able to log back into my account anymore so please check into this matter that's not right if not I will be forced to move my account now my email is not valid
I haven't bin able to log into my account for almost a month ,I reset my password a million times and still nothing , every time I call I get an no english speaking person . I can not understand anything it's impossible, everyone of then hung up and was not able to help me ,I'm not gonna lie ,was frustrated af ,I definitely do not recommend this service,to anyone !
I purchased a green dot card in March and was told my identity could not be verified so I asked for a refund. I was told my $235 would be sent to me. Ive called and spoke with many people ive emailed and my money is still not here
Got card. Forgot pin. No place to reset pin for temporary card on app. In meantime used crd as credit n luckily got gas. Tried using card in store as credit. Denied. Card placed on restricted. Was given link to upload document.
Failed error message said parameter zero something to that effect. Called green dot. Went thru 2 different supervisors. Placed on hold 1 hour. Tried chat. No assistance said only could help w general assistance. Call greendot again. Was told to attach document in email.
Was told this will be at least a 2 day process. THIS IS UNACCEPTABLE. TWO PAYCHECKS ARE ON THIS CARD!!! I NEED MY MONEY A WEEK AGO. I NEED IT EXPEDITED NOW. I HAD RAN CREDIT ONE TIME FOR GAS ON TEMP CARD.
IMMEDIATELY AFTERWARDS I WALKED INTO STORE N WAS DECLINED FOR…
This is the most worthless corporate thieves on the planet. When you get declined over a dozen times when this is a prepaid card and not a credit card looking like a fool losing money and clients repeatedly and being told wait an hour for an insulting hour turns into half a dozen calls to them and
half a dozen more declines at the gas station with no gas on empty is sum lowlife unprofessional no ethic having bottom feeders. They love to say sorry because it's true they sure are sorry or and also claim suspicious charge how the hell can gas using debit with a pin by the owner of the card be suspicious.
I am going to press seeing legal charges to be filed and pressed and seek reimbursement along with damages . If we have to pay fees for a service and they fail miserably along with keeping…
over a month ago I filed a dispute with them about a transaction where an ATM sucked my money back in and I still have not been refunded
Green dot debit visa card company Their stealing my money Right off my card ...
Customer service support Don't help at all they hang up on you Or Lie to you and say call back the next day and they can't answer none of your questions they just stay quiet
They never disputed $65.00 also never refunded me none of my money they stoled daily I have a credit funding $74.00 It says all of this on my account that it's on there but in reality of don't have none of my dam money Yesterday it was -25.00 so I had 46.00 dollar from that Well I have 29.00 dollars Where the hells is my 46.00 dollars at ???
I want all my money green dot Stoled and contuing too I want file complaint And sue they for stealing My money and being a corrupt business Unprofessional I want my concerns dealt with now They need…
This prepaid service is a joke and a rip off a waste of time. On three different occasions I attempted to withdraw money all withdrawals totaling over $500 all sereperate occasions money was not dispensed on one of the transactions no receipt.
Yet my account was debited. I was forced to file a claim which was a nightmare. They are unable to effectively communicate do to their costumer service call center being located God knows where overseas. After claim was filed credit was granted on my account only to be immediately reversed without my knowledge.
Each time I attempted to communicate with them was over 3 hour wait time on the phone (ridiculous). After credit reversal their excuse was that the claim needed further review. Even after submitting the receipts clearly statin money was not…
Playing with my money holding $2,000 of mine because I requested a new card so the week I waited for the new card I was told well there wasn't enough or any activity for the week of such and such which was that week where I was waiting for a new card now my money is locked up I wait for ID how them even send my info. This will be my third email and I have car five times in a week I have kids to feed thanks a lot
I have been trying for several months to get my information on my account to be able to get updated so I need my email and phone number changed but when I call I’m told wait 15 minutes and it will be fixed and it’s not I need to be able to access my online account thank you for your time. Juli LaMerril
I had gotten over $2,000 stolen off my card. I filed a dispute for these transactions it was supposed to be filed on March 7th,2021 the agent didn't put in the correct transactions so on April 3,2021 I had to refile the dispute.
Here comes 10 business days later I was told numerous of times the provisial credit would hit my account last Thursday. now I am on the streets pregnant and with my two small children because of not being able to pay my rent for two months.
i hope they can just settle my dispute so I can cut my card up and never use greendot again
I am directed to call Law Enforcement line at 1-888-427-4399 M-F 8-5 PST for further assistance. When I call this line and select the option to speak with a representative, your answering service tells me I have selected an improper mailbox and promptly hangs up on me.
com and am told they ]can't help me and I am to call 1-888-427-4399. I am now caught in Catch-22.
I sent a letter LAST SEPTEMBER asking them to IMMEDIATELY terminate my GreenDot Card Account. The reason I had to send a letter was because after REPEATEDLY calling the Customer Service agents, I was unable to find one that spoke CLEARLY ENOUGH to be UNDERSTOOD.
I do not intend to be offensive in any way, but I cannot understand or communicate with someone that has a very sharp accent. You should know that others have experienced the same situation. I also CANNOT access the online site because it CONSTANTLY rejects my VALID PASSWORD.
Bottom line is - I WANT MY ACCOUNT TERMINATED. If I cannot get feedback from someone I will file a Complaint with the BBB. - John Reilly, April 19, 2021
My account was blocked
I would give it a negative number. " I bought a MoneyPak card, and had to but several Green Dot cards. The system automatically makes my cards temporary. I tried to do it over the phone and online. Each time I called someone I would get placed on hold, then hung up on.
i am out of $200. My two 2 children and I have no lights or water as a result of this. I have never been treated so badly by a company. Now they are saying I have to wait 2 weeks to get a refund.
The cutomer service is the worst I've ever encountered. No ne helps you or even cares or tries to resolve the issue. Even when I have called the corporate office, I was on hold an hour, and guess what, got hung up on.
My name is Fletcher D. Holloway, and my phone number is 346-373-5524. I can't really afford an attorney, but…
MY ACCOUNT IS PERMANENTLY LOCKED AN I STILL HAVE $68 ON IT I KNOW U GUYS CAN FIGURE OUT SOMETHING SO I CAN GET MY MONEY THIS IS THE 4TH EMAIL IVE WEOTE IVE CALLED AN IVE TRIED LOGIN MYSELF I WANT MY MONEY PLEASE IT WONT LET ME UPLOAD A PIC OF MY ID
I have been trying to get my money that was sent to this card from doordash in the amount of $125.83 every time I call I get hung up on I've never got this situation resolved I have not received my money either can someone please call me ASAP at 816-315-3900
I' ve been trying to use my green dot card to purchase an item off ebay and it keeps getting declined. There is more than enough money to make the purchase. I've called green dot 3 times and keep getting the run around.
Now I'm being told I can't use card on ebay. It seems like green dot has stolen my money because they are not giving me access to my money. Terrible customer service. No satisfaction. All they do is lie about what is going on.
15 on my account they have blocked me from access I was hung up on seven times I have a recording on my phone and I informed them that I was tape recording this conversation they got even Ruder . Refusing me any access to my money I tried to go online and request a refund they fixed it so I cannot even make a request for a refund they have blocked me in every way they are refusing to give me any access to my money that is considered stealing my money I called and
they have been so not let me have access to my money please call me 6014026113. I called 3 weeks ago tell Jen that I misplaced my card ask for a new one never received now they have blocked me from getting my money I cannot even verify verify my I d icense I would like to have my money right away I will get in contact with a…
The most incompetent customer service staff I've ever dealt with. I will never do business with Greendot again!
00 negative balance. Each time 3requested my $$$ back. Would not tell me how to request $$$ refund. The fourth time the feason for denial was my personal information did not match. These conversations took place between the times of 11:59am and12:24 PM.
00 on Greendot card #4143980395971305 to Shelley Grant, 1421 Dartmouth Avenue, parkville Md 21234. I paid cash so I want a check that I don't have to put in my bank account. I don't want this company to be attacked to my account in anyway.
Thank you Shelley Grant 410-938-1188.
Had money taken out of my account made from Green. I said I'd have my money mailed to me my check in 10 days the 14th day I get a letter stating this will take another 45 days for me to receive my money my money amount of $500 I mean that's my paycheck I'm waiting on that money so
I can continue on my life for now it's holding me up another 45 days I don't appreciate that I don't appreciate green. Just released in my money to anybody to the dam has my account I don't know how you got my account but
I have been trying to recover my SSI DEPOSITS FOR 2 YEARS. I AM OWED $1887.44 BY GREENDOT. I HAD A 2 % CASH BACK VISA. I CHANGED TO DIRECT EXPRESS. I HAVE BEEN CALLING EMAILING ETC. FOR 2 YEARS. I WOULD LIKE A CHECK FOR THE AMOUNT OWED ME SENT YO MY NEW ADDRESS
PAMELA S HOPKINS 1436 S Bentley Ave Apt 6 Los Angeles CA 90025 213-910-7877
One card was account #799248023815 This should be enough information to send my check. I've given you current information. I can give you previous information to identify my account. Previous address was 12818 Caesar Lane Victorville CA 92392 310-775-5899 Please send my check asap.
Thank you, Pamela S. Hopkins 213-910-7877 anglepeel103@gmail.com
Three weeks ago i loss my green dot debit card. I went in my green dot app and told them to froze my account because my card is gone. During that time someone told them to change my email address, phone number, and home address.
Green dot should've sent me a text message or call me and ask me did i told them. Green dot to change my information. But Green dot didn't they just change everything. Today Saturday April 3 i just got my new Green dot debit card in the mail.
I go to my Green dot app and find out my email address and phone number change. I call Green dot. And then they tell me about what happened to my account. Im a week late on all my bills, because i cant get my money.
I need my money but they are not listening to me. They hung up on me two times in a row
Can't active the new card because I said I had not got new one so then I got new one same day but can't activate it because I said didn't receive it I'm so mad
Greendot has done everything it can to keep my own personal account information from me. Greendot has not honored my additional information that supports my disputed claim. It is extremely difficult to speak with a live rep and when I do they are rude, seen to not be sure of what their doing and when I ask to be transferred to someone else, the rep refuses or disconnects from the call.
I had 3 unauthorized transactions on my account. I reported this problem to Green Dot and was told my debit card would have to be closed and a replacement card would be sent to me. I needed to modify my address so I sent the necessary proof.
I have been waiting almost a four weeks for a replacement card.
Green Dot has a zero rating and should be disbanded and all corporate be brought up on charges of negligent homicide if my husband Dan Leeds dies as a result of these spiders bites. It is humiliating that our government would allow them to continue business in the manner we have seen so far!
Let's go after these jerk's and give them what they deserve. Please help us my husband may die. We are living in a truck and it is difficult to cope with 2 of these bites in the winter with no money and no food no bandages no shelter no fuel and no one cares.
Wich government officials are responsible. I want them fired.
I don't just have one of them plan for your company I have nothing but complaints for your company for once I've been locked out of my account for over a week now and I still can't get into for to last year I found out I had three accounts and they were supposed to be closed the ones I was not using and I just found out last week that they're still open in from that I still can't get into my account every time I try and
change my password you guys it looks like it's changed but it's not I'm still locked out of my phone still can't get my money and I want my money from your company and I don't want anything to do with your company anymore because I hate it you guys are f****** me over more than once and I'm sick of it I want my accounts closed and
I want my card so I can get the last of…
It says my car does registered yet I can't use it anywhere I want the $500 I paid for the card back back. Customer service keeps giving me the runaround you people robbed me refund my money.
I have given these people all the right questions yet they still refuse to give me my .oney im calling the irs and complaining trust me there's more people like me and there keeping our money from us
No one is trying to help me fix my green dot login , I told them that I tried to reset my account but it’s trying to send a verification code to my old phone number and my email isn’t receiving messages
Filed a dispute because ATM security feature kicked in took my money back into the ATM filed the dispute on 3/13 have not received anything no emails nothing every time I call they keep giving me a runaround and it's going to take this many days then this many days then this many days can't get a hold of anybody or they hang up on me or leave me waiting on the chat line worst customer service I have ever received
Upon my income tax return ,I put 500 in savings n the rest in checking.aftwr I used the checking amount I attempted to move the savings to checking .I bought a new phone n didn't have access to the old phone or password.I looked over my old paperwork n found my password n contacted support.They refuse to reset my password or let me do it my self.They continue to make me wait.I have all proof of my identity n my password.I want my money back or accessable.I have a family to feed n your people are holding my money.
pics. of card ... many emails and many phone calls ( left on hold an hour ) to be hing up on..!! nothing they will do . call local authorities...!! That was my 55th. i am disabled and in assisted living facility.
THEY SHOULD BE ASHAMED !! s. have pics of receipt and card but wouldnt load..
unable to reach q live person and the card is not working g at the atm and now we cannot get online access. Need immediate assistance. 7579142388
I did my taxes Thur taxslayer in Feb 2021 n got my refund deposited into acct.on march 3 2021 but I didn't receive debit card from taxslayer I called ask for replacement n still haven't received anything can't call cuz they keep asking for last four of card that I never got
I'm going to start here but I'm also mailing in a letter I've never in my life experienced such piss poor customer service in my life complete arrogance and rudeness it took me a whole week with a minimum of 3 hours a day on the phone on hold trying to get them to help me get a new card for one of my accounts and I did not know my username and password so I could not do it online I have traumatic brain injury cuz sometimes I need help remembering things they were very rude very cold and
unpleasant to talk to this is absolutely uncalled for and I will never bank with your company again once I get my card in withdraw my money
The company has poor customer service, they continuously hang up on me and placed me on an indefinite hold. They stole my wire transfer and no one is willing to talk to me. I would love to sue them but, I don't know how.
On Friday March12 2021. I went to the Exxon gas station snd withdrawed 200 dollars if my Green Dot Card . When I checked my bank account that morning 2000 dollats was missing. I filed a dispute claim and they denied my claim .
They stole my money snd Iwant mymoney back.
My stimulus check went to a Green Dot credit card that wasn't mine. I have never requested my check to be deposited into Green Dot. When I called they told me they don't have a card ending in 8153. I said then they should have $1400. In there unclaimed cash.
I asked them if IRS sent the money in my social security number. They said on their records no. I asked on IRS records, she said she didn't know. I was told I have to call to get a tracking number.
I asked why should I do her work. It's not my fault Green Dot lost my money. The deposit should be able to track through IRS information along with Green Dot. Poor system.
com
I have a old green dot card ending in ,4073 ,I want to close the account and get my refund ,but they say there is no card .I need my Stimulus checks.
I need help my green dot info was changed by someone else and I need help to put mine back to have access to my account
On march 15th I accidentally made a payment to my boyfriend Nick Callahan and I've been calling for a week to cancel it and I keep getting the run around he isn't able to cash checks due to having no I'd or bank account and they wouldn't cancel the check and it's 1219 dollars