Groupon

I have tryed to contact Groupon about not be able to book on to the odeon to use my vouchers I brought and I have not had a response from my to last e-mail, I have asked for a refund but like I said no response

I have tried for 4 hours to contact Groupon and the live chat and they were going to charge me for assistance with my complaint.

I purchased a Groupon for a dinner for 2 at Union Kitchen in Houston, Texas for $45.00.

The Groupon included 1 appetizer, 2 dinners and 1 dessert.

That's exactly what we ordered. And we both drank regular water.

At the checkout register, we were charged an additional $14.00.

Before ordering, I told our waiter that we had the Groupon and showed it to him. He took my phone on the back to show the Groupon. I don't know who he showed it to.

We do not understand why we were charged the additional $14.

We tipped the waiter well.

Do you know why we the additional $14.00?

We'll appreciate any help or feedback have.

Thank you very much, Deborah and William Baker

Hello, I received a bikini cover up hollow crochet according to photo on Groupon when I tried on it went mid thigh and didn’t even cover my butt, this product is from Merchant Market sold by Flying Shoes I’ve communicated with them and they said it’s a final sale and indicated they send the exact size and exact quality which is incorrect I’m 5’’6 First two photos are me third is from Groupon

I’m not sure what I need to do but this is not right and need my money returned for the cost of $16.23 plus postage and I’ll return the merchandise.

Thank you. -Kathy

I looked at spa castle for the price & put it in my cart to see how much my total will be . I didn’t have money on my card so there’s no way I made a PURCHASE. A few days later my phone was stolen so I added funds on my card to purchase a new phone at the apple store , when I purchased my phone my card didn’t have enough funds luckily I had cash on me .

After I purchased my phone I looked at my recent transactions on my online banking . Groupon automatically took funds off my card as soon as I had available funds on my account. GROUPON took funds off my card without me purchasing anything.

I wrote emails , wrote in the live chat they told me I would have to get something else they can’t refund my money back . My bank credit me back my money weeks later & now that investigation is over…

First of all, it is impossible to speak to someone - there is absolutely NO customer support - I tried calling the number only to have the "recording" tell me to go online - again!!! - I see tons of complaints and no wonder.

I have been trying to cancel an order because when I tried to redeem, the Home Chef said it does not service my area - so why did Groupon take my money when they clearly know this and now I have spent the money and not only cannot get my product, but I can't even find someone to help me.

No wonder all I see is complaints.

On the 29th of August l rang khan's gourmet Street food in middle sbroug Cleveland to order my meals the reception lady told me that the offer was finished l said the offer was on till 31aughest the offer is still on l got no satisfactions my code was vs3r2gj71nbslm1ly7

Purchased care package for my son in College. 60 snacks 56 bucks. USA 500 sends my son a small heart shaped waffle maker. I emailed the merchant and they say “I’m sorry” here is the Label. Return it THEN we will send you the correct item. The thing is.

My son is a freshman, busy studying, then practiced football. Has NO car because he is a freshman. How on earth these idiots expect my son to return the item anytime soon? They made the mistake. I paid almost 60 bucks for this.

It’s been 2 weeks and I’m really upset about the way they have handled their mistake.

My complaint is that I opened just a notice on Groupons and did not even sign in on my ap. I scrolled through and somehow (yet a mystery to me), I ended up purchasing a 156 dollar facial that I was charged for.

Had I not been paying bills I would not have known that happened. I seriously do not know how it happened. So, I contacted the customer service email for help and she said it would be a few days before money was refunded.

Actually I later read up to 20 days. As soon as it is resolved I am going to delete the ap as other family members handle my phone as well I do not want any accidental purchases being charged to me again.

,I removed one of my credit cards but. ,are there no steps to confirm purchase? , now I am afraid to scroll through your notifications as I am unclear how it…

I bought 2 Glyclic peels for my wife and sister and I have tried to phone the number provided from VGMEDISPA it's the wrong number and when we went to the shop in Croydon at unit 12 Norfolk house 13 Wellesley road cr0 1lh Croydon to which has closed down for some time now so I would like a full refund this is my wife's 2nd bad experience through groupon groupon cods are VS-ZLFX-BLWJ-F6KC-KVT9 AND VS-FNJZ-Y954-B5NY-K5YZ

On August 9, I purchased an eyelash extension service on Groupon offered by Seattle Skin & Lash Co. I made my appointment on August 10th. The soonest appointment available was in 3 weeks and I scheduled my eyelash extension service for September 1st at 10 am.

I was traveling during the waiting period, but have scheduled my return to Seattle for a night before my appointment. When I was scheduling the appointment with the Seattle Skin & Lash Co. online there was a step where i had to provide my credit card to the business.

I was reluctant and contacted the business and they confirmed that in order to schedule the appointment even though I paid in advance I must provide the credit card number. I followed this direction as there was no other option, as the online scheduler required to enter…

Try to refund the groupon voucher that the merchant claimed no longer accepting. Wasted days emailing, waiting for live chat, and waiting for a call back to no avail. No response at all!

Groupon has stated my refund has been sent from them and now they say it's my banks problem. I am "credited" the amounts stated but I never received them.. 99. 99. I've talked my ass off with these customer service staff band I have pages of copies of my conversations with them .

I am disabled and I have told them I just can't afford to just let this go... Any help?

Terrible! Tried calling merchant for weeks to book my cleaning by Lias. No answer and no room on vm

Do not book Cleaning With Lais!

Google sustainer suooort option is down as well. So I can’t conplain

I made an appointment for an oil change at Jack's muffler and auto care in San Diego, CA today. 00 Groupon would cover it except for the the disposal fee for the oil. 58. 58. If I would have known that I would have picked a cheaper place to go to.

A very misleading Groupon deal. I'm not a happy camper at all right now.

I made an appointment for an oil change at Jack's muffler and auto care in San Diego, CA today. 00 Groupon would cover it except for the the disposal fee for the oil. 58. 58. If I would have known that I would have picked a cheaper place to go to.

A very misleading Groupon deal. I'm not a happy camper at all right now.

I originally reached out to Groupon back in the beginning of June. I was contacted back by Aiden Verbeke in a timely manner, but I didn't actually see the message until about a month later. Fast forward to July 16th.

I made a call (my second message left) to Aiden and we chatted briefly about my options and ended the phone call with him telling me he'll send me some campaigns to look through and choose. I did that and replyed to his email on both 7/17 and 7/19.

After no response, I replied again on 7/23. I got a notification that my most recent message wasn't delivered, a gmail issue. I re-sent that same message on 7/24 and it sent successfully. After still, no response, I emailed Aiden again this morning, 7/25, and told him to disregard all of our previous contact, as I've decided…

Order number: 1200-072497-416105 I purchased the LED Gazebo Lavo 3.5m: Cream on your website on Monday 1st July 2019 for the price of £179.98. It says on your website that it would be processed and shipped within 2 days. It says on the listing to allow 7 working days delivery (Monday-Friday). So not counting the Monday, 7 working days would have taken us to Wednesday 10th July 2019.

So, I was provided with a tracking number for DPD (0112 50202 198 731) which was apparently raised with them on Thursday 4th July 2019 at 07.18am, which says that they have received the order details, but have not received my parcel. This has been exactly the same since the 4th and has not changed at all.

I have been fobbed off so many times, had so many excuses and even been told its been delivered and given…

Absolutely terrible customer service. It is nearly impossible to get in touch with them

This shower have taken my credit card payment on 2 July 2019, my item should have been despatched within 2 days of transaction on 3 July 2019 but my item still has not arrived. They have refused a refund and told me they are investigating, this is B/S of the highest order.

I paid with a Mastercard and they know that I cannot ask my card issuer for a chargeback until 30 days have passed, I wish I had paid with a Visa as I can ask for a chargeback after 14 days. I am so disappointed with this company, this is the second item I have ordered from them and they have messed me about. RUBBISH GROUPON.

The company kept my personal account debit card information on file and used it for a purchase that I didn’t authorize. I don’t like to use my bank account card to keep on file as a means of payment for companies especially when I haven’t done an extensive amount of business with them.

I viewed tickets online and once I placed them into the cart in order for the details to appear so that I could determine where was the venue and was it accessible for my handicap the system went blank and crashed . Hours later when I accessed the app that’s when I found a purchase for 2 tickets .

I didn’t know that my card was on file until I learned of this purchase. I used that card to make a purchase for 2 pieces of luggage. That’s the only sale I went through an actual checkout and authorized a…

I tried to use my Groupon to the Cedar House and martini bar in Brant (Paris), I drove 45 minutes to sit down and enjoy my evening celebrating with my husband only to be told I can't use my Groupon. the restaurant told me that there was a glitch with the coupon therefore I would have to contact Groupon and it wasn't their problem.

if so why wasn't I contacted and refunded and not have to experience this terrible service? Please advise...

Purchased Groupon for a massage with "Pretty Little Thing Studio" Modesto California. Original appointment was scheduled on Thursday May 30, 2019 at 11am. Went to salon Juliet (owner) was not present. She does share office with other business and was informed from receptionist she was not in.

I then sent text to confirm appointment at that time she mentioned my appointment was at 1pm not 11am. It must have been my mistake due to the fact she is punctual. she did offer to reschedule for same day for later time which I was unavailable.

Today Tuesday June 18 I had scheduled appointment at 12:30 which I do have confirmation via text that appointment was confirmed with a "Perfect" Again I arrived at "Pretty Little Thing Studio" and Juliet was a no show. Receptionist did mention another client…

For one of my first times using Groupon, I am extremely disappointed! I was going on vacation and didnt want to bother anyone for a ride to the airport at 4:00am and decided to hire a limo service. I didnt want Uber or Lyft because theyre known to cancel last minute and I didnt want to risk missing my flight.

I didnt have a lot of money to spend on it, so I thought I would on Groupon because I assumed the companys on Groupon would be somewhat reliable and reputable. I found a Groupon deal for $99 each way with Enoch transportation. 41.

He indicated because it was a Groupon deal id have to pay in advance to reserve. Of course the day of my flight -…

I purchased tickets for the Old School Hip Hop Showdown with Eric B and Rakim and others.

However, was then told that Eric B and Rakim was not performing and have cancelled. Per Ticketmaster (2 reps + supervisor) they are offering a full refund if requested. Spoke with two Groupon reps via online chat and was told they could not give me a refund.

I have a coupon for Massage Advantage for a therapeutic massage. They refuse to honor the coupon, and they are very difficult to contact. Once they have been contacted, they say that the problem is with Groupon. Groupon has stated that they need to honor the coupon. Neither one will accept responsibility and someone is keeping my money.

Groupon or Massage Advantage needs to refund the money!

I purchased a groupon 30582885-6-692, Benvenuti Ristorante which permanently closed. According to the owner of the bldg. the people renting the space left in the middle of the night! I have called 4 times and written 4 times to your representatives and have gotten no where. All they say is the sale is final! They don't seem to understand the business is no longer, defunct. I think it might be illegal to keep my money if the product is not available. Please attend to this ASAP and return the purchase price.

Irene Kelly irene5510@aol.com 248-752-7455

I ordered through a groupon coupon a promotion of 5 pillowcase with little girl princess on it for $19.99. Then I get a $30+ shipping charge for what is the lightest weight package imaginable. This really upsets me as such a false promotion.

If there are all these kind of hidden charges from your ‘deals’ I will NEVER trust using your service.

I purchased two movie tickets (Groupon) with Cine'Bistro Peninsula Town Center and the promotional value expires June 29, 2017. Is this Groupon still valid? I was told no and Cine'Bistro does not give out gift cards any more. What can I do?

I purchased a Groupon for a massage. The merchant will only respond through a third party website and trying to schedule an appointment is impossible. She said there is a calendar with available dates but it is nowhere to be found. She should call her customers and set up appointments. Hours for her service are also very limited. I have contacted my bank to dispute this charge. Groupon makes it impossible to talk with customer service.

Donna Boetger

I ordered a Wireless optical mouse from Tisa Co. 98. It still says it is in transit although it states that 5-10 business days. I have not received any response from the company. I have tried to contact groupon but the chat and the email us does not work and I am tired of trying.

I want my money back or I will never order from /groupon again. I am tired of over 3 months of this crap. The Groupon phone # actually states that you have to do everything on line. What a lovely business.

I've been ordering for years and hadn't had a problem. But it is obvious that if you have a problem you are on your own. No responses, No way to contact. Everything involves getting your refund and I wanted an item.

I was ripped off basically and no one answers or the website takes you around in circles.

I complained originally when I bought the groupon, the wait time was 3-4 months to book, I had to wait almost 6 months to actually get a couple massage since the availability was nearly impossible. They NEVER call you back.

The apt was a nightmare. All they did was rub us down with lotion. Both people, one of them being the owner were very unprofessional. The older lady had a t shirt on very sloppy and no bra. It was shared with them regarding our insurance.

The owner Don, said to me, I guess you do not have to come back. Did not apologize for the circus and the fraud scam they are running. I do not think the people working there are licensed. The complaints on their website are on and on confirming my experience.

They refused to provide us an actual massage which was the groupon I…

Me and my sister recently decided to take deal on groupon for Sri Lanka that included hotel transfers , breakfast and tours ,everything was in black and white and there was no reason to believe that we would any spend additional money once we arrived so we only took money for lunch and tips .

Upon our arrival we were met by the tour guide who seemed later in to only be our driver as we didn’t see Colombo up close we saw it from the the window in the car , we didn’t mind it was too hot anyway , so on our way to one of the activities mentioned in the deal , the driver.

Casually tells us “ I’ll wait for you guys to pay then I’ll pick you up” ???? From that moment we were just baffled we did not expect all of this I mean we paid for it !!!! , fast forward we realize we spent more then we had…

Visited Ambassador Hotel 28th-30th April was allocated a very small room on ground floor I had requested a room with a shower this area had a bathroom suitable for some-one who used a wheelchair. The room housed a very small double bed very cramped.

The room did not look very clean the blind did not work and the curtains were dirty. I decided I could not stay in this room so I asked reception for a different room apparently none were available unless I paid for an upgrade which I did of £40 £20 each night.

This room was very nice and I did feel more comfortable here. On the tuesday of our departure we were sat next to a couple who appeared very upset. She asked about our room and I told her our experience.

She told me her room was very shabby and had seen bedbugs in the bed. When told the…

Products ordered but not received: order # 6992211687 Pyrex dishes. Order # 696127327 grey travel bag. Order # 692702773 wireless key board & mouse. Courier left 1 card on which there is a hand written note that states that a parcel was delivered to 8 Palace Street.

I went to Palace Street and there was no such number so this address does not appear to exist. I am in the position now where I have paid for products that I do not have. I find this to be unfair.

Three bad charges to my CC totaling $175 3-16 & 19 when I was in Wichita,KS w/ no corrective action on site that was real. My only hope is this one.

I paid cash to Prosperous Cleaning to clean three rooms of carpet. not only was the carpet not cleaned the dirty water was poured in the toilet and the soiled water was all over the seat. 00 in cash (which was the difference in what the advertised fee).

as of this date we haven’t heard from nor have the money (change) been given back. We could have left the carpet the way is was and not been in worse . Prosperous Cleaning should not be permitted to FALSELY ADVERTISE ON YOUR SITE AGAIN, because doing so will tarnish the reputation of your company.

ANINTHITHA P TICKET 881785455705599121/ AND SHILPA K , ABOUT IT , PER THERE INSTRUCTION , I REDEEM THE COUPON AND TRIED TO MAKE RESERVATION , AND IT STILL DID NOT WORK , PER SHIILPA CONVERSATION I TOLD HER I WAS AT HOME AND I DID NOT USE IT(COUPON) SHE STATED SHE HAD TO VERIFIFY IT THEN GET BACK WITH ME ABOUT MY REFUND N0 WORDS YET!!!!!......

Comment PLEASE HELP ME

RESOLUTION I AM SEEKING IS TO BE ABEL TO ADVERTISE MY CLEANING BUSINESS ON GROUPON

CORPORATE EMAIL ADDRESS FOR GROUPON IS http://investor.groupon.com

My business name is Pink World Cleaning + More.

I AM NOW BEING TOLD I AM BANNED FROM GROUPON FOR THE REST OF MY LIFE.

PHONE NUMBER ON MY MERCHANT ACCOUNT IS 951-775-3388

PINKWCM@GMAIL.COM

Hello I was told you put my account on hold.

I would like to say I am sorry for getting upset on the phone. Last week.

I am a single female and this is my livelihood.

Let me explain what actually happened.

I had spent over 25 hours creating my deal, on the phone and online.

I was told to call and go over my deal on the phone with a rep. So I did.

I had requested several changes to my deal. I was told they would send over…

I bought 4 laser lipo treatments from Groupon at Body and Vine Center in Roseville. The first treatment they only massaged my area but told me it was laser lipo. I took a person with me to observe. I went back for my second visit (and did not tell them I knew) A girl came in the room and asked what happened at my first visit .

I told her I was not sure. She then told me that all I received. Was a massage and that the Groupon deal I got was not for lipo laser, but that they would give me two lipo laser treatments, one that day and then one more and if I wanted mire I had to pay their regular price.

I did not say anything but I wanted to think this over and act reasonable. But their is no way this is acceptable to me. Can you help me? 00 returned to me. Please contact me. I do plan on…

I am not happy I have not received my order but you got my money if I'm not going to get my order I want a refund immediately. I will not be ordering again, can't contact you I'm just giving you my money and not getting my product.

so disappointed thought I had found me a online shopping center, well guess not.

Just moved Groupon to spam folder. I tried to purchase one of their offers and no matter what I do it just will not complete the purchase, Then tried chat and it didn't work. Moved on to email and it doesn't work also.

No way to get through.

I called customer service today in regard to exchanging my Mj live Groupon for something eles. I was not expecting a refund all so wanted was to exchange it for something eles, due to the fact that I do not feel comfortable with the bad publicity that Michael Jackson has gotten since the Neverland documentary aired on Lifetime television.

I’m really upset and disappointed in Groupon. I don’t feel I should have been denied the right to exchange the Groupon. I expressed to the Customer Rep tha I will not be getting anytyeles from Groupon and he didn’t even seem to care.

He said okay have a good day.

FOR THE LONGEST BEEN TRYING TO GET MY MONEY BACK ON A TRANSACTION I NEVER RECEIVED. ITS BEEN LONG TIME ALTHOUGH “””WANT TO BE REIMBURSED!!!! GO BACK OCT 2018. !!!!!

First of all, I want to say I am an avid Groupon shopper. Anything I want to do, any where I want to go, any item I want to purchase, I look to Groupon first. This might also have some to do with my VERY disappointing experience recently.

I heard Tape Face was coming to 20 Monroe Live in grand rapids on March 28th. I was SO excited! My boys LOVE him and it was going to be a HUGE birthday surprise. After numerous attempts with different payment methods (7 attempts to be exact) I have ZERO luck purchasing these tickets.

They were "refunded" over and over with no explanation. After speaking to the customer support I found out these tickets must have been already sold out prior to me trying to purchasing them. My confusion is that these tickets were "available" for a week or so after my…

I placed a Groupon order for a winery tour of LuLu Island. You charged me for two orders which I did not (knowingly) make. I only want ONE.

They have been charged to my visa.. that is on file. Please credit me for the extra charge.

Thank you John MacLeod

First, I am a disabled veteran, 80 years old. Need help with terrible pain. Have bought CBDs from you (Groupon) before. Needed more and again ran into this process which is so convoluted!

I have paid for the CBDs in my Paypal account and then the problem begins.

The process asks me to do this and then do that...... but there is no this or that.

Can you please help me get my order, please?

Thank you,

Fred Gruenebaum

We were given a Groupon voucher as a Christmas present. The voucher was for two people to have afternoon tea at Tea On The Terrace, the cost of the voucher was £12 which was more than what it would have cost in the actual shop, also the pictures given on Groupon of the food available was a complete misrepresentation of the food actually served, the shop itself was freezing cold and

I'm inviting, we didn't even take our coats off, the food was minimul in quality, just a couple of sandwiches without crusts, two packet scones, a slice of packet lemon cake and tea and coffee. The two ladies running the shop were friendly enough but overall we were very disappointed

I reserved a hotel for the weekend in New York. Where i live in Ohio we were having a really bad winter storm coming through over the weekend which was actually heading towards New York as well. So they were advising people not to travel unless you really had to.

So i called the hotel to see if i could change our reservation to the following weekend they told me i had to contact groupon since that's who i paid for the room from. Groupon at first told me there was nothing they would do.

So i called the hotel back an they said they had no problem with letting me switch my reservation. That they were actually refunding money due to the weather. The gentleman told me i could give groupon his info an he would be happy to speak with someone.

I message groupon back give them the supervisors…

A handbag I bought 15th November 2018 - disappointingly the black trim is coming off in 2 places, I have tried to email Groupon with this complaint and have had no reply. Please can this be addresses, I have emailed pictures . Item ref 1200-064613-761990), .

I do hope for a prompt response Thank you E Fleming