Groupon

I ordered a Wireless optical mouse from Tisa Co. 98. It still says it is in transit although it states that 5-10 business days. I have not received any response from the company. I have tried to contact groupon but the chat and the email us does not work and I am tired of trying.

I want my money back or I will never order from /groupon again. I am tired of over 3 months of this crap. The Groupon phone # actually states that you have to do everything on line. What a lovely business.

I've been ordering for years and hadn't had a problem. But it is obvious that if you have a problem you are on your own. No responses, No way to contact. Everything involves getting your refund and I wanted an item.

I was ripped off basically and no one answers or the website takes you around in circles.

I complained originally when I bought the groupon, the wait time was 3-4 months to book, I had to wait almost 6 months to actually get a couple massage since the availability was nearly impossible. They NEVER call you back.

The apt was a nightmare. All they did was rub us down with lotion. Both people, one of them being the owner were very unprofessional. The older lady had a t shirt on very sloppy and no bra. It was shared with them regarding our insurance.

The owner Don, said to me, I guess you do not have to come back. Did not apologize for the circus and the fraud scam they are running. I do not think the people working there are licensed. The complaints on their website are on and on confirming my experience.

They refused to provide us an actual massage which was the groupon I…

Me and my sister recently decided to take deal on groupon for Sri Lanka that included hotel transfers , breakfast and tours ,everything was in black and white and there was no reason to believe that we would any spend additional money once we arrived so we only took money for lunch and tips .

Upon our arrival we were met by the tour guide who seemed later in to only be our driver as we didn’t see Colombo up close we saw it from the the window in the car , we didn’t mind it was too hot anyway , so on our way to one of the activities mentioned in the deal , the driver.

Casually tells us “ I’ll wait for you guys to pay then I’ll pick you up” ???? From that moment we were just baffled we did not expect all of this I mean we paid for it !!!! , fast forward we realize we spent more then we had…

Visited Ambassador Hotel 28th-30th April was allocated a very small room on ground floor I had requested a room with a shower this area had a bathroom suitable for some-one who used a wheelchair. The room housed a very small double bed very cramped.

The room did not look very clean the blind did not work and the curtains were dirty. I decided I could not stay in this room so I asked reception for a different room apparently none were available unless I paid for an upgrade which I did of £40 £20 each night.

This room was very nice and I did feel more comfortable here. On the tuesday of our departure we were sat next to a couple who appeared very upset. She asked about our room and I told her our experience.

She told me her room was very shabby and had seen bedbugs in the bed. When told the…

Products ordered but not received: order # 6992211687 Pyrex dishes. Order # 696127327 grey travel bag. Order # 692702773 wireless key board & mouse. Courier left 1 card on which there is a hand written note that states that a parcel was delivered to 8 Palace Street.

I went to Palace Street and there was no such number so this address does not appear to exist. I am in the position now where I have paid for products that I do not have. I find this to be unfair.

Three bad charges to my CC totaling $175 3-16 & 19 when I was in Wichita,KS w/ no corrective action on site that was real. My only hope is this one.

I paid cash to Prosperous Cleaning to clean three rooms of carpet. not only was the carpet not cleaned the dirty water was poured in the toilet and the soiled water was all over the seat. 00 in cash (which was the difference in what the advertised fee).

as of this date we haven’t heard from nor have the money (change) been given back. We could have left the carpet the way is was and not been in worse . Prosperous Cleaning should not be permitted to FALSELY ADVERTISE ON YOUR SITE AGAIN, because doing so will tarnish the reputation of your company.

ANINTHITHA P TICKET 881785455705599121/ AND SHILPA K , ABOUT IT , PER THERE INSTRUCTION , I REDEEM THE COUPON AND TRIED TO MAKE RESERVATION , AND IT STILL DID NOT WORK , PER SHIILPA CONVERSATION I TOLD HER I WAS AT HOME AND I DID NOT USE IT(COUPON) SHE STATED SHE HAD TO VERIFIFY IT THEN GET BACK WITH ME ABOUT MY REFUND N0 WORDS YET!!!!!......

Comment PLEASE HELP ME

RESOLUTION I AM SEEKING IS TO BE ABEL TO ADVERTISE MY CLEANING BUSINESS ON GROUPON

CORPORATE EMAIL ADDRESS FOR GROUPON IS http://investor.groupon.com

My business name is Pink World Cleaning + More.

I AM NOW BEING TOLD I AM BANNED FROM GROUPON FOR THE REST OF MY LIFE.

PHONE NUMBER ON MY MERCHANT ACCOUNT IS 951-775-3388

PINKWCM@GMAIL.COM

Hello I was told you put my account on hold.

I would like to say I am sorry for getting upset on the phone. Last week.

I am a single female and this is my livelihood.

Let me explain what actually happened.

I had spent over 25 hours creating my deal, on the phone and online.

I was told to call and go over my deal on the phone with a rep. So I did.

I had requested several changes to my deal. I was told they would send over…

I bought 4 laser lipo treatments from Groupon at Body and Vine Center in Roseville. The first treatment they only massaged my area but told me it was laser lipo. I took a person with me to observe. I went back for my second visit (and did not tell them I knew) A girl came in the room and asked what happened at my first visit .

I told her I was not sure. She then told me that all I received. Was a massage and that the Groupon deal I got was not for lipo laser, but that they would give me two lipo laser treatments, one that day and then one more and if I wanted mire I had to pay their regular price.

I did not say anything but I wanted to think this over and act reasonable. But their is no way this is acceptable to me. Can you help me? 00 returned to me. Please contact me. I do plan on…

I am not happy I have not received my order but you got my money if I'm not going to get my order I want a refund immediately. I will not be ordering again, can't contact you I'm just giving you my money and not getting my product.

so disappointed thought I had found me a online shopping center, well guess not.

Just moved Groupon to spam folder. I tried to purchase one of their offers and no matter what I do it just will not complete the purchase, Then tried chat and it didn't work. Moved on to email and it doesn't work also.

No way to get through.

I called customer service today in regard to exchanging my Mj live Groupon for something eles. I was not expecting a refund all so wanted was to exchange it for something eles, due to the fact that I do not feel comfortable with the bad publicity that Michael Jackson has gotten since the Neverland documentary aired on Lifetime television.

I’m really upset and disappointed in Groupon. I don’t feel I should have been denied the right to exchange the Groupon. I expressed to the Customer Rep tha I will not be getting anytyeles from Groupon and he didn’t even seem to care.

He said okay have a good day.

FOR THE LONGEST BEEN TRYING TO GET MY MONEY BACK ON A TRANSACTION I NEVER RECEIVED. ITS BEEN LONG TIME ALTHOUGH “””WANT TO BE REIMBURSED!!!! GO BACK OCT 2018. !!!!!

First of all, I want to say I am an avid Groupon shopper. Anything I want to do, any where I want to go, any item I want to purchase, I look to Groupon first. This might also have some to do with my VERY disappointing experience recently.

I heard Tape Face was coming to 20 Monroe Live in grand rapids on March 28th. I was SO excited! My boys LOVE him and it was going to be a HUGE birthday surprise. After numerous attempts with different payment methods (7 attempts to be exact) I have ZERO luck purchasing these tickets.

They were "refunded" over and over with no explanation. After speaking to the customer support I found out these tickets must have been already sold out prior to me trying to purchasing them. My confusion is that these tickets were "available" for a week or so after my…

I placed a Groupon order for a winery tour of LuLu Island. You charged me for two orders which I did not (knowingly) make. I only want ONE.

They have been charged to my visa.. that is on file. Please credit me for the extra charge.

Thank you John MacLeod

First, I am a disabled veteran, 80 years old. Need help with terrible pain. Have bought CBDs from you (Groupon) before. Needed more and again ran into this process which is so convoluted!

I have paid for the CBDs in my Paypal account and then the problem begins.

The process asks me to do this and then do that...... but there is no this or that.

Can you please help me get my order, please?

Thank you,

Fred Gruenebaum

We were given a Groupon voucher as a Christmas present. The voucher was for two people to have afternoon tea at Tea On The Terrace, the cost of the voucher was £12 which was more than what it would have cost in the actual shop, also the pictures given on Groupon of the food available was a complete misrepresentation of the food actually served, the shop itself was freezing cold and

I'm inviting, we didn't even take our coats off, the food was minimul in quality, just a couple of sandwiches without crusts, two packet scones, a slice of packet lemon cake and tea and coffee. The two ladies running the shop were friendly enough but overall we were very disappointed

I reserved a hotel for the weekend in New York. Where i live in Ohio we were having a really bad winter storm coming through over the weekend which was actually heading towards New York as well. So they were advising people not to travel unless you really had to.

So i called the hotel to see if i could change our reservation to the following weekend they told me i had to contact groupon since that's who i paid for the room from. Groupon at first told me there was nothing they would do.

So i called the hotel back an they said they had no problem with letting me switch my reservation. That they were actually refunding money due to the weather. The gentleman told me i could give groupon his info an he would be happy to speak with someone.

I message groupon back give them the supervisors…

A handbag I bought 15th November 2018 - disappointingly the black trim is coming off in 2 places, I have tried to email Groupon with this complaint and have had no reply. Please can this be addresses, I have emailed pictures . Item ref 1200-064613-761990), .

I do hope for a prompt response Thank you E Fleming

I would give a negative rating if I could I ordered some boots First the price was$39.00 then I was charged $60.00 plus GST plus shipping Then I was charged $14.59 US duties and taxes that group on never told me about when I ordered the boots I cannot call group on as they don’t want to hear from anyone by phone and the online contact is useless I will keep the boots and accept this as a bad experience and never buy from them again Always beware of companies that won’t talk to you by phone in person

I cancelled a Groupon item and trade it in for trade in credit on august 2018 . I saw the trade in credit the same day. In December I went to purchase items with my credit and was not able to find the credit.

After multiplies emails back and forth with the customer service rep by email one of they told me the credit will appear on my credit card in a couple of days. I have not received any credit as of Jan 9th.

I tried email for a rep to give me a call, still nothing. I'm very disappointed with Groupon and there service it ridicules if you can't speak to someone for assistance.

Dear Groupon, I ordered 2 pair of gloves on Nov 30, 2018 with 10-15 day shipping. I just received them both yesterday, Jan 2, 2019 and they are not as advertised. The gloves were advertised as "Leather Fleece Touchscreen Gloves" and do not appear to be leather fleece but a scratchy wool type blend which is irritating to my skin. Also, the gloves are not touchscreen at all which was enticing when viewing.

I would expect Groupon as company will offer some restitution for a frequent loyal customer. Will you please send me a link to return the gloves for a full refund or voucher.

Thank you, Tammy Shinn

I purchased 2 Lil Bikes, a ride-on motor bike for Toddlers.

however my laptop froze during this transaction and for some reason I was unable to print out that label. The next day or so, in using a different computer, I was informed by the Groupon website that I had already requested a Return for one of he LIl Bikes and for some reason, was not, and am still unable to get a Return Label!!!

I have sent email of complaints like this one, asking that the Return Label be sent to my email, twice all with no response. It is important for customers to be able to communicate their concerns and problems with facility.

I do not find this regarding GROUPON!

00. for a years subscription to the Science Center Baltimore, Md. It was sent to her at the wrong email address & I am unable to resolve this issue Bought Nov 28, still unable to speak with an agent. Very frustrating and about to involve the BBB .

I had several purcheses made to my account i did not make customer service refunded me for 1 and said the others it was to late to and cause of this my account overdraft $35 fee i owe now im not responsible for this im not paying it i didnt do this custoner service will not help me i need to speak to corporate person asap im extremely upset someone was in my account and now i hv to pay for it please email or call me 4128676265 or justinacoren1969@gmail asap my overdraft goes up daily

my order # is 10001000-103084-623923 it is a king size comforter set. It arrived 4 days ago and we have been trying to get help since then but to no avail. It is not a king size even though the packaging says it is.

It will not reach from the head to foot of my bed and there is a one inch drop on both sides. It is a beautiful set but does me no good if it doesn't fit. I would like to get some return labels to ship it back at no cost to me.

Thank you for your help in this matter. If I don't get results, I will turn this over to my Legal Shield lawyer and will also put post on social media as to the lack of attention I have received.

Purchased an Apple MacBook Air 11 inch on about Nov 18,2018. I did not receive a Charger or a Instuctionial booklet. I was sold in the o process to Just Answer. I spent 5 dollars for Membership and another 39 dollars trying to get an answer to my complaint.

I further contacted the nest level and was not contacted. Please answer my request. In short, I don't need JustAnswer and I would very much like my charger and instructional Booklet.

I bought a Groupon for a massage with Peak Therapeutic Massage and called many times but just got answering machine. It said to book online so on November 18 I asked if I could get an appointment on November 27 or 28. No response from them so called again and left message and again was told to book online. This morning (Nov. 27) I finally received an email response that no appointments available until January 16.

My Groupon expires December 31. I don't want to go there anymore as they are too uncaring and unresponsive to answer my phone messages or email requests.

I am so disgusted with this particular purchase. 00. 99, plus shipping. I wanted to immediately cancel my order because I discovered it was a scam and sure enough, NO RETURNS! 00 charge for being deceiving and downright untruthful. I went so far as cancelling my debit card so they could no longer charge. 00.

What a scam this was! I'm telling all my friends about it.

My order was never received. Your tracking says is was delivered on 10/30/18. It was not. Your customer service does not call back! The tracking # assigned to FedEx does not belong to them. My item was assigned to USPS. not FedEx.

They don't have a record of my name. Where is my coat? Find my coat or refund the money you withdrew from my checking acct. Phone number- 814-452-2564.

I ordered a Himalayan Pink Salt Inhaler on September 30, 2018. It didn't arrive for two weeks and when it did it was completely smashed with salt and broken pottery all over. It had not been wrapped in any kind of packaging.

I called Groupon, and on that date was able to "speak" with a live person. 18 would be given within ten days. It is now over a month later and I have no refund. I also have no phone number that works anymore.

And regardless of Groupon's assurance of consumer satisfaction and vague ways to communicate with them directly on their site, it has not been possible. Nothing works and I am very frustrated. I am ready to delete Groupon and no longer deal with them.

there is no one who is able to help or they dont want to be bothered, i want to cancel my account and get refund of hundreds of dollars in my voucher ssince your service is so bad. There is np competent alive person. claire fallon 704-596-8288

I purchased a picture on Canvas size 48x36 and they sent me a 12x36 I would like my money returned to me!!!! this is stupid.....

00 When I received the voucher has to be used by the 7/3/18 but they do not operate any flying until April to October. I contacted Adventure 001 and they said I need to contact you. How is Groupon selling this when you cannot used it until April.

Can you plIease help me as this was for a xmas present.

Placed an order. Rec'd a "thank you" quickly BUT they had defaulted to an address in another state which I 'd sent a 1xgift to last year. which as I've said was not working. Found a corporate number online for them in Chicago, called, got voice mail, left a message, NEVER got a response.

4 days later I was STILL trying to reach them & web site link FINALLY worked. It took 2DAYS before someone emailed. Was told "2hr deadline to edit" the order was passed. Nothing they could/would do. Will never order anything through them again. Ever. wish me luck.

No way to speak to a human.......Mobile app will not operate as the 800 customer service number states. No email contact. Chat sucks.

Tried to cancel order all day as the Shipping address would no update to my current address. AWFUL!!!!!!!

Even Yahoo and Amazon have Humans on the phone.

I want to return a mobile phone but every time I go to your returns page all I get is a message saying oops site is down try again later so far its been down for 2 days

Solartek. I bought a groupon for window tinting Voucher 12508971 Groupon LG-F6KM-K566-Y35M-TSSJ Sherri Chappell. When I got there to do the tinting, I wanted to make sure it was a lifetime guarantee since the advertisement said that it was, and Mike said that it was only a two year guarantee.

I checked before I bought it as it said lifetime guarantee but they said when i asked that groupon only had a 2 year guarantee. Nothing said that in groupon when I bought it. The company was an auto store that also does solartek not a solartek company.

I feel everything was a lie and very shady. Wanted to charge 65 dollars more for a darker shade. I am going to refuse payment from American Express and they will be calling you. Please call me at 561 8068075. Thanks for your assistance.

I have used…

I bought and paid for a $155 auto detail package (order #2018-096224-937319), printed out the receipt, called the fellow and left my phone number and order number on his phone ans machine on the day I bought it (7-13-18) and he has not called back despite me leaving three additional prompts to do so.

I suspect this guy is a ripoff. I want my money back. Dr Carducci

Just bought a GroupOn for a massage it expires on 9-13, the merchant when called had only a message, that said if you have a GroupOn you need to book on line and prepare for a long wait. Went on line--the first available appointments where in November--after the expiration date. It is currently June.

Why would this merchant continue to sell GroupOns which he can not fulfill? Just wasted a whole lot of my time and my money. I will NEVER buy another GROUPON!

Hello I have been attempting to reconcile this issue since last week. In my requests I provided my number asking for a response this is it: I have not been active on my account for a long time due to medical issues.I just purchased an item and used it this week. I went on my account to check groupon bucks only to find the hotel deals which I believed were taken care of were still showing on my account?!! I attempted your customer service number only to find your organization does not feel the need to deal directly with their clientele??? I expect the promised refunds on the hotels listed on my account ASAP. I would prefer to speak with someone my number is User Name: Barbara Anderson

This was the response I received???: Kazer Kaye Mamaril(Groupon Customer Support - International) May 10,…

The venue at Barclay center.did not issue.the 25.00$.dallas bbq voucher 's.I was in sec 117-row 2-seat 12.they gave us the run around that the venue was supposed to be there to give them.I purchased my ticket.with my bank card.and so did a few more of my friend's.ELIZABETH FISHER IS ONE OF THE PPL.SHE FILED A COMPLAINT ALREADY.YOLANDA HILL.ALL WE WANT IS OUR 25.00$ DALLAS BBQ RESTUARANT.VOUCHER'S..MICHELE WILSON.347-713-8325----antmich609@optonline.net..

00. My bank account shows Groupon took this money from my account. For the first time in the several years I have used Groupon, particularly with this vendor, I was unable to bring up the barcode for them to use.

I neither was able to print the coupon. I am being told my account was jeopardized. I did groupchat and the representative assured me that a supervisor would be calling me within a day or two. No call.

Finally, I received a notification via gmail asking for the last 4 of my account, billing address, etc. Still nothing. To my knowledge, the vendor has still not been paid nor have I been refunded. In USA, we call this theft.

I will have no solution but to call my attorney…

I made a purchase of groupon today for a waist trainer and a dress, I briefly glanced at Kalamari Vacation just checking prices when I submitted my purchase of my waist trainer and dress it included the Kalahari trip that I viewed. I did not make this purchase and a charge came out of my account I did not have the money available and it charged it anyway.

this is unacceptable and under minded, I will not ever shop groupon again this should not happen to anyone I will contact my bank for a block. I have removed my card from the system. im not one to complain but wow what a steal!!!!!

shame on groupon I will pass the word forward!!

This is the second time I tried to order a specific OPI nail polish. The first delivery was a) short one bottle and b) was not at all what I ordered. Your agent said the deal is still available. Reorder, which I did and received today TWO ORANGE BOTTLES OF ORLY POLISH. This is unacceptable. What is going on here? I cannot get on live chat and even if I did, it is time consumed ng to talk to agents I just cannot understand. Please advise me how to proceed.

Kathie Barron 215-293-9609

I ordered food from Pantry Boy and it was supposed to be delivered today, 3-24-2018 before 8pm and it did not arrive. This is perishable food. They sent me an email saying it was shipped on 3-19-2018 but then they said it hadn't shipped and then they said it had.

The shipment contained meat and seafood and has to be kept at a certain cold temperature in order for it to be safe to consume. Obviously a one day shipment has turned into over a six day shipment. I am positive the food is ready for the trash now and I refuse to deal with this company.

They are definitely not a reputable company! Then, on top of that, there is no way to get in touch with Groupon. Worst so called customer service ever!! I don't know how to contact Groupon! Help!

I received by email a Groupon 50% off on beauty and wellness items. It showed a promo code and when I went to use it, it would state I had went over the maximum access. I tried even "chatting" ONLY online (customer service will not talk by phone) and said the never heard of the 50% promo code.

I tried saving and sending it to them but said they couldn't find it and went offline! NEVER AGAIN

I have been onto groupon the past 2 hours trying to sort out a gift voucher i have received!!!!! It is for a night away in westport mayo ireland. Not one person has helped me online they keep trying to pass me onto canada or something when its clearly an irish gift!

I am getting so annoyed im sick of explaining myself and i want a manager to ring me now!!!!! 0851258585 this is the worst customer service iv ever received!

I am a business owner I have never used Groupon although my COMPLAINT I am in a multi suite salon and lease my suite with about 60 other business owners. My problem is we have another Kim Nguyen in the salon who is using Groupon!

The issue is my Phone # and info is now on your GROUPON SITE!!! for Kim's Hair Salon My name of my business is Kim Hair Nails and Spa we are at the same location and we lease suites individually this is causing much confusion and problems PLEASE HELP!!

You need to delete the info for my business from HER Groupon offer it is very confusing PLEASE CALL ME #832-797-0258 OR CONTACT ME EMAIL ABOVE THIS MUST BE RESOLVED I would appreciate it thank you Kim Nguyen