Groupon

00. My bank account shows Groupon took this money from my account. For the first time in the several years I have used Groupon, particularly with this vendor, I was unable to bring up the barcode for them to use.

I neither was able to print the coupon. I am being told my account was jeopardized. I did groupchat and the representative assured me that a supervisor would be calling me within a day or two. No call.

Finally, I received a notification via gmail asking for the last 4 of my account, billing address, etc. Still nothing. To my knowledge, the vendor has still not been paid nor have I been refunded. In USA, we call this theft.

I will have no solution but to call my attorney…

I made a purchase of groupon today for a waist trainer and a dress, I briefly glanced at Kalamari Vacation just checking prices when I submitted my purchase of my waist trainer and dress it included the Kalahari trip that I viewed. I did not make this purchase and a charge came out of my account I did not have the money available and it charged it anyway.

this is unacceptable and under minded, I will not ever shop groupon again this should not happen to anyone I will contact my bank for a block. I have removed my card from the system. im not one to complain but wow what a steal!!!!!

shame on groupon I will pass the word forward!!

This is the second time I tried to order a specific OPI nail polish. The first delivery was a) short one bottle and b) was not at all what I ordered. Your agent said the deal is still available. Reorder, which I did and received today TWO ORANGE BOTTLES OF ORLY POLISH. This is unacceptable. What is going on here? I cannot get on live chat and even if I did, it is time consumed ng to talk to agents I just cannot understand. Please advise me how to proceed.

Kathie Barron 215-293-9609

I ordered food from Pantry Boy and it was supposed to be delivered today, 3-24-2018 before 8pm and it did not arrive. This is perishable food. They sent me an email saying it was shipped on 3-19-2018 but then they said it hadn't shipped and then they said it had.

The shipment contained meat and seafood and has to be kept at a certain cold temperature in order for it to be safe to consume. Obviously a one day shipment has turned into over a six day shipment. I am positive the food is ready for the trash now and I refuse to deal with this company.

They are definitely not a reputable company! Then, on top of that, there is no way to get in touch with Groupon. Worst so called customer service ever!! I don't know how to contact Groupon! Help!

I received by email a Groupon 50% off on beauty and wellness items. It showed a promo code and when I went to use it, it would state I had went over the maximum access. I tried even "chatting" ONLY online (customer service will not talk by phone) and said the never heard of the 50% promo code.

I tried saving and sending it to them but said they couldn't find it and went offline! NEVER AGAIN

I have been onto groupon the past 2 hours trying to sort out a gift voucher i have received!!!!! It is for a night away in westport mayo ireland. Not one person has helped me online they keep trying to pass me onto canada or something when its clearly an irish gift!

I am getting so annoyed im sick of explaining myself and i want a manager to ring me now!!!!! 0851258585 this is the worst customer service iv ever received!

I am a business owner I have never used Groupon although my COMPLAINT I am in a multi suite salon and lease my suite with about 60 other business owners. My problem is we have another Kim Nguyen in the salon who is using Groupon!

The issue is my Phone # and info is now on your GROUPON SITE!!! for Kim's Hair Salon My name of my business is Kim Hair Nails and Spa we are at the same location and we lease suites individually this is causing much confusion and problems PLEASE HELP!!

You need to delete the info for my business from HER Groupon offer it is very confusing PLEASE CALL ME #832-797-0258 OR CONTACT ME EMAIL ABOVE THIS MUST BE RESOLVED I would appreciate it thank you Kim Nguyen

Brownfield Groupon purchased under the massage section. It was a joke! Not a massage at all. And to think. I paid $40 for this hokus pokus! I demand my most back. This service was misrepresented! Sally

I been try to get my money back. I a got refund back in September so they put the money in account. Now when I try to get something off of Groupon tried it three times every time they say they was sold out then my husband gets on Groupon and gets the same tickets I've been trying to get that happened three times all I want is my money back they said they cannot give me my money back I have to buy something I really do not want to try to buy anything cuz I I'm afraid it's going to fail so

I'm letting you know I am tired I just want my money back I have been crying so please help me I am so tired all I want is my money back and then I am through with you I'm done with Groupon why can't y'all send me a check or give me a Groupon gift card so I can get something later I just don't want to use…

You double order my tickets due to you stated that I gave you wrong info for my Bank of America card and so I used my Wells Fargo debit card. I redeem my order of two tickets to the Avan Amodel Show at the Hyatt in Phoenix AZ. Please cancel the other two tickets.

I am very disappointed, I ordered a Revolutionary circular knife on the 12 /k1/2018 the payment was taken from my Bank account on 15/1/2018 and I have not received the item. by Gmail . The order number is 1320506561. But where is my knife.

I purchased a Noah's bagels Groupon in November and have tried twice now to redeem it. During the first attempt, the female behind the counter was unsure how to process it. I had the 2 pieces of paper that were printed with the redemption codes and Pin #'s.

I went in again today after I verified I have all the right information and was told I couldn't use it because the computers were down. I have a very busy work schedule and am unable to get to Noah's on normal business days during normal business hours.

The Groupon will expire before I can try for a third time to redeem it. When I live-chatted tonight, I was told the expiration date could not be extended. It is not my fault the business cannot make this happen before the expiration date.

I realize I will not lose the purchase price,…

Hi there, A very happy Xmas to you and yours.

I buy a good few things on Groupon and found the service excellent. I bought a voucher for Photobook which id valid till March of 2018. I down loaded the app on my phone and stored 500 photos on this. As you can appreciate it took a lot of effort and spare time to do so. I didnt mind as was going to be a present for my kids and husband for Xmas. I was in touch with Photobook 5 weeks ago as every time I went to checkout online it would say I owed the full price for the photos and my voucher was not valid. I got in touch with photobook and was in contact with a lady called Maria. She was helpful but kept saying that the voucher had expired and as a good will gesture they were going to extent this till end of year. Not sure why this is as it does…

All American Window Cleaning does not answer the phone or return messages. Please issue refund.

Groupon is very difficult to contact. Not pleased with your service.

they took money from my bank account an sent no wine and now it' impossible to get any info out of them

Unable to contact anyone. the website makes it very difficult to get information on refunds. I purchased the same service twice and I'm having a very hard time to get a refund.

No contact phone number or email. How can I get a hold of a person. The company I bought a groupon on from told me to call Groupon and they would cancel the purchase. Can someone please give me a call Ana 416-371-0436

I placed an order on August 16, 2017 for a blouse. According to the tracking it was picked up by USPS on August 17th in Irvine, California. This item was never 're ceived and I would like a credit back to my credit card charged.

It is impossible to get to talk to customer service as the fone number is not a functioning number any longer. I have ordered numerous items from groupon and have never had an experience like this which will make me very hesitant To ever order again .

My daughter had trouble with groupon and stopped ordering from them.

My husband booked for me the Rome 3 Night for two in a double bed with Breakfast at the Best western Roam Tor Vergata. Myself, my husband and my daughter all googled the hotel and looked at what your were advertising for this package and the pictures looked amazing. it did stay that it was 30 minutes from the airport but local to Rome Central. Well I can say that this was a total disappoint to us all. When we arrived the car park was full of police as they had been called in for a protest for the following day. We asked the reception lady were we able to go to rome on the Saturday and she informed us that Rome was lock down and they would be no access into Rome at all.

We then went into our Rome and this was nothing that was advertised on your site. The room was small and smelly. there…

I purchase on Oct. 29 a massage at NEW HEALTH CENTER 10 E. 39th Street order #1000-057515-971913. When I called to make the appointment THEy said that the next AVAILABLE DATE was next frebruary 2017. They didn't mention in the advertisementt that the customer have to wait 4 months. They were rude people.

I purchase another for other place and they give the appointment immediately. Can you give me a credit to use with another spa. CAN YOU PLEASE MAKE SURE THAT THIS PEOPLE ADVERTISE THAT CUSTOMERS HAVE TO WAIT 3 TO 4 MONTHS FOR THEIR TREATMENT? Thank you.

I have spent hundreds of dollars on Groupon and the service I received this past week was a disgrace. I purchased 4 Men`s Natural Healing Bracelets months ago and was very pleased. Now I ordered 2 more for xmas gifts and all the care that was given before went out the window.

There were no documents stating what they were, no black pouch( individual ), I was very disappointed. I talked to customer service and they apologized and said they would correct it, just send it back, I did and I got a real shock.

The bracelets came today, the same ones I sent back, but in a blue jewelry pouch. So unprofessional , I have spent so much money with you, please don`t make me regret it and take my business else where. I know xmas is coming but you don`t stop giving quality service because xmas is all…

Groupon has redeemed $800.00 in gift cards and issued me a $129.00 account credit that has somehow been "lost". I have placed orders against it repeatedly only to have them cancelled. I have been promised a resolution over and over and over again; been issued dozens of apologies, been told my account was deactivated and reactivated and deactivated again, and at this point my $929 credit has been deleted from my account; not that I can verify that and they have no record of my email address being affiliated with an account.

I have been put on hold after requesting a supervisor, for over half an hour, only to be hung up on by customer support. I have requested that a check be issued in the amount of my credit, and no one has done that either. At this point, I just want my money back, and I…

I changed the name of my business and worked with a Groupon rep to change my campaign. The rep told me they would send me several emails acquiring information and asking specific questions. Also that it would take up to two weeks for my campaign to be active. I received 2 emails asking specific info and verification etc. On the day of the 2nd week I called to check the status of my campaign update only to discover that it was rejected weeks ago. No one corresponded with me.

I have awaited patiently for emails and status updates, responded promptly to their emails, and no one bothered to contact me to say your campaign was rejected please consider some new options. Two weeks is a tremendous amount of time that the Groupon company has taken from my business. Time and money gone due to their…

Groupon does not stop sending spam offers after months of requests. Their customer service is inept and incompetent. They basically suck.

I have paid £155.00 for a three night booking. Cannot book as the hotel telephone number cuts off, decided to visit the hotel. Guess what a notice on the door - closed until further notice. Well to get some practical sense from Groupon to resolve my problem i.e. I want my money refunded. It seems not any person from Groupon wants to help and resolve the issue of a closed hotel in the Crewe area i.e. Haslington-Hall Hotel.

So Groupon have taken my money and their customer service is not responsive to resolve the problem. I have used Groupon for previous holiday deals and goods purchased. However this negative approach by Groupon to treat me as a "Customer" who is a phantom i.e. Groupon loudly shouting, we have your money so on your bike. I have been trying to resolve this hotel booking for…

Reference No: 1000-056880-841120 and 1000-056880-724124. This is about a travel deal to Mexico. I cancelled before the transaction could be processed but the transaction was processed twice. So I was charged the same deal twice. The price is in USD and my bank is a Canadian bank.

I cancel the order and they say they did a full refund. 06 CAD for no reason. I don't have to take the loss for the system bug. 06 CAD.

We need to file a complaint for the voucher that we bought from Groupon. The voucher code is 0010194UUR and it does mention that reschedule must be at least one month and also maximum of two. But every week we do reschedule on Friday.

It is time for a refund and for Groupon customer care to back up their promises!

I am still of yet to receive my item. I had waited an initial month for my item (iPad mini 1st generation) and for my query to be taken seriously. Finally a team member of yours actually contacted me only to find out that my item was "missing" I have still not received it having waiting another "8 working days" since then I was asked to wait a minimum of 5 working days! I initially ordered the item on the 2nd of last month and am yet to receive it I would like to know why I have not received my item, why I have had to wait so long for you to contact the merchant and yet I am still to receive my item this is ridiculous I have been a loyal customer of Groupon for over two years now.

Staff were very unhelpful. Over 33 working days since I had ordered the item and still without it I had…

I purchased a Barska pro 200 metal detector field kit. When I received it it was just the detector without the field kit. I called Groupon and they told me that they made a mistake in the add and I would have to return the detector and pay extra to get the package I ordered.

This is purely false advertising. I made a copy of the ad and I am going to contact the Federal Trade Commission. I will no longer do business with Groupon. And I plan on warning others so they do not get caught up in this scam.

I purchased a Groupon to a restaurant. Shortly thereafter they closed for renovations. Rather than extend the date of expiration, 4 months later I was issued a refund for the net amount. 50 back. I want my $100 Groupon to be honored when the restaurant opens.

Why sell a product people can't use? Unless my Groupon is honored I will post negative feed back wherever possible and will think twice about purchasing a Groupon again.

I am really unhappy about the way I was spoken to when Groupon customer service messed up my order online. All I did was ask them to fix it and this is how I'm treated? Next step is submitting a complaint with the BBB and the FTC.

I keep clicking 'spam' on Groupon but they never go away. I keep getting them. I joined Groupon last week and regretted it so I click spam every time but it keeps showing up. How do I get rid of them?

I ordered jewelry. It was an expensive engagement ring on sell for 70% off. After waiting over a week, the status finally changed to shipped. Then the package was "lost". I have been in contact with several different customer care reps that each have a different solution. None of these "stories" match. Some offered to resend the package, which I was okay with, some offered a refund. I informed them I was not interested in a refund and that the item purchased was for a proposal for my son to make the mother of his child, his wife.

I was told by a customer call center worker that she would refund the Groupon account and reorder the ring. I was satisfied with that solution, however, subsequent to the call, I have received numerous emails from various managers and customer service workers,…

Ordered a vacuum at a "limited time" offer, asked questions several times with no responses, attempted to cancel order within the two hour window, was not allowed to cancel. Attempted to solve through online "help" with no luck. Attempted to contact by responding to order confirmation.

The response was that I needed to use a different email, which I tried but it was not legitimate. even though it hasn't left yet. Now I have to wait to get it & send it back to get a refund.

This was my first and will be my last experience with Groupon. I should have paid more attention to the legitimate reviews.

My experience at Jellystone Park was very negative. From the time, that I called to reserve, they gave me a problem because I was using a groupon voucher vs. having purchased the tickets outright. I have stayed at the location for 4 years in a row and this is the first time I've used groupon.

Aside from being inconvenienced of having to customer service at least 5 times to reserve my spot, I had other mishaps during my stay. Upon checkout, I asked to speak with front desk Management to voice my concerns and she was very unprofessional to the point that I was asked to vacate the premises and didn't want to hear any complaints.

For this reason, I would not recommend Jellystone Park at Birchwood Acres and plan to also report this unfortunate incident to their corporate office.

My complaint isn't really with Groupon except it doesn't appear there is much in the way of oversight to make sure vendors can deliver what they advertise on the groupon site. I will probably buy fewer groupons now due to less trust in your vetting process.

A friend and I attended the Chocolate Festival on Saturday, arriving 30 minutes after the start. There was a grand prize drawing that didn't tell you what the prize(s) was going to be, but there was a lot of personal information requested on the form. Not telling the prize was probably illegal. Threw that away. There were boxes of See's chocolates where you could buy one chocolate for a ticket. The person at the booth didn't know one chocolate from another - obviously not a Sees employee.

The chocolate covered strawberries were going…

Have 4 tickets for Broadway show Death in family and funeral on day of show Was told that we cannot re-schedule by Groupon customer relations department. Outrageous! Will never buy another Groupon and will tell friends of this awful experience.

Never received items. Altho it said it was delivered. Cant call and check or get more information. Now what?

I purchased a Groupon that should not be offered to the public. I want a refund and I was told I needed a Doctor prescription for it. Please issue a credit to my card or I will never shop at Groupon online again.

This is a total product failure by this company.

1 for myself and 1 as a gift. The purchases did not show up on my e-mail nor did my credit card get charged. On March 7th 2016 two charges did show up but no e-mail confirmation in order to print the coupons.

I have been quite patient with this matter but have scanned my mailbox several times with no confirmation. Please credit my credit card account asap.

I have been waiting over two weeks for my back support brace to be delivered. Why is there such a delay? Last time I will order from Groupon.

Ordered and paid for 3 items from same seller 9 days ago, 2/11/16. As of 2/20/16, items have yet to be processed. When items were ordered they were supposedly in stock/available for purchase. Received some generic response via email that things needed to be worked out with the supplier so that groupon could offer the best deal......thought the best deal was already worked out since items were advertised at a big discount already.

These 3 superhero tutu dresses were ordered for a party scheduled for 2/26/16. There is no reason why my order should not have been processed if I've already paid and items were available. Then I have to worry about shipping timelines once processing happens. Not happy at all and would like to speak with someone at Groupon customer service who does not give some…

Bought a piano learning course for a reasonable price of £19. Once I registered I was immediately invited to buy a certificate. I declined. the next page informed me that the 'guide to the course would cost more money (all in US dollars - I live in UK and use £ sterling) No doubt I could muddle through without the 'guide' but I was led to believe that my purchase was all I needed.

Emailed Groupon support several times but got the same reply from them asking me to send them details of the problem. I did so several times and have now got fed up with the same person asking the same questions, and assuring me if he can be of further assistance. They have not assisted at all. Obviously hoping I'll get fed up and give up. Not a lot of money but I could spend £19 on more useful things from more…

Having purchased groupon voucher for 2 pair of glasses, I noticed that this has been duplicated which i did not do. I am being told that 14 days have elapsed and best if I gift the other one to a friend. I just want a refund from corporate, but they will not provide one easily.

I have a Groupon App on my android phone which I used on 4 Jan 2016 to purchase a Six Mile Helicopter Buzz Flight for 2 at a cost of 65.00 for my best friends 50th birthday, which is on Friday 29th Jan 2016. The 'Fine Print' instructions say to register with the company, which I did , however I was getting nowhere on their website so I contacted the number of the company to be told I needed to redeem the voucher through Groupon via email - How on earth would I know that in the first instance! As nowhere on the fine print did it say this or provide the Groupon email address - at this point it was all becoming a little frustrating...

I was provided with the Groupon email address by the Adventure 001 company and I sent a query to Groupon via email, a member of Groupon emailed me back .....…

I am totally fed up with Groupon continually sending me e.mails. I have attempted to stop them but with no success. Could you please help me block them and refrain from sending any more.

Refer to ref# 1203147, purchased and order confirmed on 21/12/15, has been writing 9 complaint emails asking for the purchase status, no reply after 7th Jan until now! Called to Groupon today, and I had been ask to cancel the purchase or continue wait?

After almost a month of waiting? Very not satisfied with the very super "efficient" reply and solution provided.

I purchased two groupon deals for Woodborough Hall in Nottinghamshire one for £39 and one for £29 but i have been billed for three deals two for£39 and one for £29. I have continually tried to contact groupon by phone and email but to no avail.

I am informed on the telephone that Groupon lines are open 12 hrs a day this is not true no one ever answers. I hope you can help me to reclaim the £39 that i am owed.

00 as a gift for me in October 2015, Voucher ABA5FD2741 Groupon 0010073EFI at Sackville Lounge, Sackville Street, Manchester M1 3WF. I have just tried to telephone in order to make a booking but have been told that the line is currently not in use.

Further investigation suggests that the company has gone into liquidation. Is this a scam? Please advise how to contact the Groupon corporate department as this regards a refund.

On November 30, 2015 I purchased a Sony Playstation Gold Wireless headset. Order no. 428025993. I contact customer service on December 17, 2015 because I have not received by purchase! I was told that my issue was being referred to another department and that someone will contact me within 2 business days. On December 22, 2015, I called back because I hadn't received the product and/or any communication from Groupon (as promised). The gentlemen again advised me that my issue is being transferred to another department.

I asked to speak with a Supervisor and was told that no one was available. I asked for a name and telephone number of a Supervisor and I was told that information can not be given out! After several minutes I was given the name James Reed, who was too busy to speak with me a…

I have not had any replies to my complaint emails at all from Groupon customer service. have requested receipts for the goods I have purchased for warranty reasons. Why or why do you lot not even reply let alone the phone calls.

I want receipts for all the goods I have purchased or I will cancel my membership and avoid Groupon ever again.