Hampton Inn

Sent my brother to stay at Hampton inn on arbor drive in christenburg va he is handicapped the first night could never get switch board to call is room then next morning he went down stairs to eat the breakfast they prepared the bread was molded not much to choose from like all the other Hampton inns told person at desk they really did not care what a sorry hotel it's not clean either it's sad that this is a Hampton inn because the other ones in ns and

further down in va are great this one is a disgrace

The Hampton inn in Plant city, Florida took advantage of people in the time of crisis. The hurricane Dorian was on the move towards Florida and they decided that raising the prices to ensure that they would receive more money from people trying to escape Dorian’s path.

My husband and I checked in at Hampton Inn Harrisonburg, VA on July 5, 2019 at 7:08PM. As soon as we entered the room, we heard a beeping sound apparently from the smoke detector alarm. My husband went down to complain and a technician was sent to our room. He changed the battery of the detector and the beeping sound stopped. We checked out the following day at 10:30AM.

This past Tuesday, I checked my credit card statement and noticed that I was charged a separate $100 by Hampton Inn on top of what we paid for a one night stay. I immediately called Hampton Inn and talked to a receptionist by the name of Wilma. She told me that we were charged $100 because the room smelled cigarettes when we left. Both my husband and I are not smokers and I am allergic to any smell of cigarettes. To be…

BAD CUSTOMER SERVICE

I recently was able to plan a trip to the Traverse City area; one that I had not experienced before, and I was extremely excited about it. The friend I was traveling with suggested I sign up for the Hilton Honors Membership, which I did.

My experience with the Hampton Inn that we stayed at in Traverse City was – the only word I can come up with is ‘dreadful.’ Upon arriving at the hotel, all we saw were billowing tarps, and we realized that the hotel was undergoing renovations. We drove around and around, looking for an entrance. There was no sign advising which way the front door was so we circled and circled, trying 3 doors only to find them locked. There were no signs saying, “Pardon our Dirt.” We had to ask a construction worker where the entrance was.

Although there was a notice…

Yes your worker Panthiera hawkins was rude unprofessional stayed on here phone did get the helo i need it

we booked a room in weatherford texas on the 6th of September didn't get to check in until very late.

first they put a pet fee on my account when we had no pets then the incidental fee that they said would be taken off at check out wa salso charged when there was no damage to the room because I cleaned it up myself it was me my 2 kids and my husband and all we did was go to sleep.

I called and spoke to the front desk manager on a sunday she said that she would call me back on Monday by 5 I never got a call so I do not know if the fees were removed or not. the room also was not clean there was an ear plug in the bed and someones fingernail on the floor.

I do not appreciate being lied to and told I would get a call I never have that is crazy paid 157 for a few hours of sleep I will not be…

Good Day, I am contacting you pertaining to a problem I experienced with a Front Desk Staff member at the Virginia Beach Location, 1011. Atlantic Avenue, Virginia Beach VA 22451. Initially I made a hotel reservation for the dates September 8, 2019 thru September 11, 2019.

But due to an unexpected family illness, we where unable to travel for my birthday celebration. I contacted the hotel reservations staff on Wednesday September 4, 2019 to cancel this reservation, received the cancellation email the same day (#24551555). , unable to assist me, the customer service rep transferred me to Front Desk for additional assistance, I began to explain the situation to the front desk clerk, she began annoyed with my request, STATING in a Yelling voice I DON'T Know how you intend to get your money…

I had a reservation that was made December 14, 2018 for October 23-25, 2019. On September 10, 2019, I receieve a phone call from the General Manager of that particular Hampton Inn in Duncan, OK. that my room reservation would not be honored due to overbooking on a contract of rooms after the fact of when my reservation was made.

In speaking with the genearl manager, he said that the contract was a legal binding document they had to honor on a certain number of rooms and all others were cancelled and could find rooms in neighboring towns. Now the problem I have with that is reservations made via 3rd party online organizations, will say whether the rooms are sold out or not, Which seems to arise that the cotract of rooms was done after other reservations.

General manager said that the…

My first day as a housekeeper, another housekeeper, male. Tried grabbing my breast on multiple occasions. I told my executive housekeepers, she blow me off like I was gossiping. Then a few days later she told me the same guy said I was harassing him.

Please don't go by him. So he sexually harassed me and I got treated like it was not important. Now our GM currently, is the brother of the guy that sexually harassed me.

Stayed at Hampton Inn Hoffman Estates, Chicago the past two nights. When checking in our first room did not have a tv remote. The front desk clerk did not know how to remediate this problem. We left and upon ret she gave us a remote that did not work.

We were moved to another room which was across from the steps (343). We heard doors slamming until 1:40 am, then at 5:00 am the fire alarm was set off by someone vaping. The (only) plug in in the bathroom did not work.

When we talked to the clerk about it, she said to talk with the manager on Monday. ” When I explained that the rate I had gotten was the result of my personal online shopping and the poor experience we had at that location was a separate issue, she then conceded and gave me 20% off.

I am writing to let you know that you have…

S. Highway 1 Juno Beach, Fl. 33408,and just so that you may verify my stay, the confirmation number was 95482527. My problem began upon check in when I told the receptionist that my stay at Hampton Inn was being paid for by the company I was subcontracted to work for during the approach of Hurricane Dorian, and was made by a Mrs. Roxanne Brown.

At this time I was asked for a credit or debit card, which is normal practice, so I thought nothing of it when I presented my debit card to the receptionist. 64 to my card, which put me in a situation because of my auto bill pay which was about to come up short because of this.

The full amount was supposed to have been charged to the card the room was reserved under by the company I was working for, which was made clear when the room was booked. I…

My husband and I stayed at Tupelo, MS Sunday, Sept. 1, The hallways had not been vacuumed! There was a earbud on the floor of our room, a Bobby pin left on table by the phone and a 1/2 eaten cookie under the table! The pool had mold growing in the pool, rust on the door!

I was so disappointed as when we do travel we always chose Hampton over the other chains!

I hope you can get it cleaned up. Thank you

The room was horrible. As soon as we got to our room I called to get a crib for my baby. They brought one without a pad and his response was "people bring their own pads" I have NEVER heard of that before.

Then I called the front desk again and they said they would bring one or another crib which they never did. I had to call a 3rd time to get another crib at 10pm. By that time my baby was frustrated and we couldn't put him to sleep.

Needless to say we didn't sleep at all. Then we got the suite so my older son could sleep on the pull out sofa. When we tried pulling it out it didn't fit because it crashed with the bed. When we finally got it to open we now couldn't walk to the kitchen to make my baby his bottles without having to jump on the sofa bed.

The entire experience was a…

We couldn't sleep due to construction being done in the room below us. Crazy noise. After asking for another room we were told nothing was available. Do not support the Matthews NC location if you want to enjoy your room

Let me begin by saying Hampton Inn is our favorite place to stay when we travel and until last Thursday night Sept. 5 I have not been disappointed. We stayed at the Stockbridge, GA. Location. My main concern was that the Health score I saw posted in the breakfast area was 83 and. B.

There were two ladies on duty and one was kind enough to warm the cup of lukewarm decaf I had just drawn from the dispenser. I drew another cup about 15-20 minutes later and it was still lukewarm. I told the lady in the "kitchen" it was lukewarm.

My wife and I got a bowl of mixed fruit and tried every fruit and all were pretty much tasteless. I would suggest you look at management of this location and especially work on the health score. Maybe all breakfast areas have these low scores and I don't know it, but…

Stayed at the Hampton inn hotel in greenwood Mississippi. Woke to a roach in our bed. We were only offered another room. I feel that this doesn't even compensate for how this affected myself and my wife. Not to mention we had to drive to Memphis right after my Father's funeral because we didn't have a hotel room to sleep in.

I had just lost my dad and my entire family booked almost the entire hotel. I thought maybe a complimentary night in Minnesota would show that they care about their customers. I have pictures and witnesses. I showed the pictures at the front desk.

Hampton Inn in Harrisonburg, VA on 85 University Blvd was the worst Hampton I have ever stayed at. There was no place to park so we had to park next door. Several people were smoking weed and drinking in the parking lot.

People and kids were running around. Many double parked so they could smoke and drink outside of of their cars to begin with. The room smelled awful. The carpet was old and stunk filled with stains. The beds were hard as a rock and very uncomfortable.

There was dark hair all over the sheets in my bed especially the pillows. It looked like the sheets were not washed at all and just covered up. The air conditioner was so old and made a loud noise but most of all it had a musty foul lingering odor.

The whole room smelled awful. We told the girl at the desk that night and…

Prebooked Hampton inn for 2 adults and 3 children near universal in Orlando as we had previously on our month long holiday travelling around Usa found the Hampton to be best for comfort and experience. So we were excited to save a little luxury for our last two nights before returning home.

15pm, all we wanted to do was fall into a comfortable bed to sleep away the stress of the day. We got into our room and it was a king size bed and a double sofa bed. When we opened the sofa it was too short to sleep on without the kids feet hanging over the end and it was slanting down with a very thin mattress that dipped into the middle and

didn’t cover the metal, there was also a huge double pillow sized gap at the top. There was no way 2 kids could have a comfortable nights sleep on it never mind…

We stayed at the Hampton Inn-Michigan City for 2 nights. On Saturday 8/31/19, the people next door to us (Room 203) were very loud. I counted 10 people in there when the door was opened and they were drinking/partying. I went down to the front desk x3.

The first time, she called to get them to stop. They didn’t. The second time, she came up and talked to them. They didn’t stop. I went down again, and she said “Well, they just talk loud. Then to top it all off, one of the party people asked what room filed, the complaint, she told them and when I was coming back up to my room the 3rd time, I was confronted in the hallway by a couple of the party people in a very rude manner.

The hotel is pretty but this situation was handled poorly. We are tempted to go to our car to get some rest which…

We stayed in Edwards Inn 7040 Edwards Blvd Missassauga Canada, for one night, it was discusting, the room smelt of smoke, nothing worked, no breakfast available, no internet or wifi, no kleenex, no pool,and nobody cared when we complained, the room heater cooler did what it liked the other guests ranthe halls all night. A thoroughly unpleasant experience we expected a Hampton standard and got a cheap motel.

Major hurricane coming ,I reserved a room on aug 30. Check in was to be September 1to3. Gave my credit card number and got confirmation number. manager should be relocated.

I made a reservation couple of weeks ago for Hampton Inn ( via booking.com) in Staten Island, NY for checking-in on Aug 24 ( Sat), and checking out on/Aug 25, Sun) 2019. It was supposed to be nice family vacation When we arrived, I showed my reservation, and despite the fact that I was already charged on booking.com for this stay, they asked me to provide a credit card "just in case, it's a usual practice". Next day I realized that I got double charge - the one on booking. com, and another one, with higher rate, directly from the Hampton Inn. When I called them, they told me they would remove the charge, but nothing happened.

The stay in the hotel was more then a challenge. There was a noisy Latino party during late night hours in one of the rooms and we were not able to get a normal…

I went by the Hampton Inn & Suites yesterday off 35S/Wintergreen in Desoto, Tx, to view one of the larger suites. I was rudely disrespected by Carol Cullet the manager there. The agent at the desk showed my daughter and I the room, but on the way back down to the desk, she (Carol got on the elevator).

She proceeded to say that there is absolutely no parties and loud noise tolerated. Never asked what we needed the room for just assuming we would be out of line. Then after we got back to the desk she said it again about the loud noise and no parties, as if I did not here her rudely say it THE FIRST TIME!!!!

She also mentioned a penalty price that would have to be paid for loud disruptive noise. After that last comment, I did let her know, I did not appreciate her tone nor what she was…

#275954114. We checked in rather late around 8 PM. Before turning in to bed I noticed a terrible mildew or mold odor coming from the AC unit. We were also told no other rooms were available. This was a totally unnecessary sleepless night. please.

I will also be taking this up with American Express.

We checked in to the Hampton Inn in Midland, Michigan, on Thursday, August 15th and are scheduled to check out tomorrow, August 17th. Our check in was fast, easy, and pleasant. Sarah at the front desk took great care of us during check in.

We got to our room (Room 236) and within a short time we received a call from the front desk. My wife Shannon answered. It was Sarah from the front desk asking if we had settled into our room alright, to which my wife responded we had.

The call was clear and my wife received no indication that Sarah had any difficulty hearing her. This morning we took our son to the hospital for surgery. We left at about 7:15am and changed the Do Not Disturb sign from We are sleeping to We are relaxing, but still clearly indicating we do not want anyone to go into our…

, to attend a family reunion and chose to attempt to get 2-3 rooms at Hampton Inn-Peachtree. They also informed us they attempted to inquire about the front desk's absent personnel and the female who appeared to be housekeeping was very rude.

After nearly 10 minutes, my brother attempted to seek assistance and was told by the same person appearing to clean the nearby rooms, she could not help him and she knew nothing about the desk personnel. After several minutes a unnamed woman appeared (black female) and the couple advised her they had been waiting for assistance, to no avail.

The employee became defensive and eluded what he advised was impossible, she had not been gone long and the hotel was "shorthanded". The gentleman explained he had reservations and the aforementioned was…

Unable to make a reservation change without being charged

We stayed in Opelousas La Hampton Inn, fairly new hotel in the area, for an expected 5 night stay due to incoming hurricane. We ended up checking out after the third night and continued on our travel. While there 3 nights, 1 elevator was broken, the other one smelled of burnt wires and made noises while moving, the maid never came a single time to clean the room, towels, nothing.

When checking out, the hotel computer system was down so they took our information down by hand. Later I received my bill and was charged for the 5 nights and not the 3 nights. I have made 3 phone calls to the hotel directly and one to corporate, have not been allowed to speak with the manager, have been promised that the manager would call me back, still hasn't called me back.

I feel Hampton has stole the $200…

My husband and I began stopping by your Hampton in Eufaula AL. Since the staff was so very friendly. This time from the time we checked in. We knew we were not welcome. Front desk associate was rude. Then we were walking down the hall and spoke to another badge wearing associate and he would not speak.

Next morning breakfast servers were also less than accommodating. This facility needs classes on customer service. In our company we would not put up for less than courteous team members.

My daughter and I stayed at the Hampton Inn in Black Mountain, NC on July 9,10 and check out on the 11. During our stay my daughter rights as a disabled person was violated. Due to her MS she has a service dog and under Hampton Inn policy a service dog can be used in the hotel.

The manger of the hotel called around 4 pm and said her dog was barking. I stated that her dog only barks as a result of someone knocking on the door or someone entering the room. We returned to our room around 7 and at this time she called once again stating that she had to move 2 people because of the dog and “we” needed to do something.

I stated to the assistant manager that the dog was a service dog as I had told her when I checked in and she needs the dog for her very serious medical condition. She was very…

We stayed at Hampton Inn in Oak Ridge TN last night. We were very disappointed with quality of room. Just to list a few is sheets were not made for bed. Pillowcase had mold on it. Pipes were exposed in bathroom.

Air conditioning cover was not on. Ceiling in bathroom was not sanded or painted. This is just a few things I've mentioned. Eas very upsetting because it was my wife birthday and room was in such disarray.

I attempted to book a stay recently at the Hampton Inn in Lakeway, TX. com. That proved to be a costly distinction. I was told the room would be $143; my budget was $150, so I booked it. " I called the phone number listed in the confirmation e-mail and was told that the third-party provider I had unknowingly…

I stayed at the Hampton Inn In Knightdale NC on July 20 and 21, 2019. When checking out On July 22 I forgot that I had a garment bag in the closet of Room 428 ! Upon returning home I phoned the hotel and spoke to the employee in sales explaining that my garment t bag should be in the closet of Room 428.

I offered to pay for postage to mail this item to me at the address I provided. Jason informed me that the item was in his care and he provided me with the description. He indicated that it would be mailed to me.

After waiting over a week I tried to contact him to ask about my item. He didn’t answer his phone but had a recording. I called the front desk and inquired and she said he was standing at the desk with her and she would inquire.

She responded with info that the item had been…

50-35 56th Road Maspeth NY 11378

To whom it may concern I have a major complaint against your account located at 851 8th Ave NYC NY 10019. I’m the senior sales Director for Canada Dry of New York. I have 5 of my coworkers from out of town staying at your hotel. They are staying there August 6, 7 & 8, 2019. Yesterday morning I meet my coworkers in the lobby of your hotel for a short meet & greet. We had no problems that day. Today August 7, 2019 I scheduled another meet & greet at 7am. I arrived at your hotel at 6:45am and took a seat in the lobby. After 5 minutes your security manager Allen came over and asked if I was a guest here at the hotel. I then told him that I was meeting some of my coworkers here in a few minutes. He then insisted that I go over to the front desk and check in at…

Good morning,

My reservation was made for 07/29-08/02. Reservation number 52005386. As soon as we checked in and went to the room to leave the luggage I tried to report a dirty floor. One of the ladies at front desk was very patronizing and kept asking the other lady as if I was not present- what is her problem ( talking about me) - we will shampoo the floor. I merely went to report that the floor didn't need shampooing but vacuuming as it was full of crumbs. I was then told that the housekeeping finished for the day and I should find them the following morning to report the dirty floor. It really upset me as I didn't drive 14 hours and didn't spend over $1000 to chase housekeeping. Not my job. For this price I expect my room clean and that includes sheets I sleep in. These were dirty…

Good morning, this past week I was in the Wilkes barre area for business and chose to stay at the Hampton inn. My stay started on 7/30/19 and ended on 8/2/19. After the first night I woke up and had what looked like two big bites on my right bicep.

I didn’t really think much of it, I went to work no big deal. Thought it was maybe mosquito bites. After work I retreated back to the hotel room for a relaxing evening. When I woke up the next morning I had several more bites start to surface.

It wasn’t for a few hours into work that I realized how many bites I had and the extent of them. I called the hotel and spoke with the girl behind the desk, who was very polite, and asked her if there had been any complaints about bugs because I believed I was attacked by some bugs or spiders the night…

When I went In i told the lady that my card declined The lady told me dont WORRY about it She still checked us in. When i went to get snacks i told her that if i can still get snacks even tho my card declined

The lady became IRATE I MEAN I WAS APPALLED TOLD ME GO GET CASH OR SHES CALLING THE COPS I HAVE KIDS WITH ME AND I DECIDED TO JUST GET CASH I COME BACK DOWN SHOW HER THE CASH AND RESPECT FULLY ASKED HER WHAT I DID TO OFFEND HER

SHE GOT IRATE IMMEDIATELY AND CALLED THE COPS

I HAD TO GET MY KIDS AND RUN OUT BECAUSE I WAS SCARED OF HOW SHE WAS LYING

IM SO PISSED

2 KIDS TO GET KICKED OUT AT 1AM FOT NOTHING

I booked thru Expedia, a mistake as I didn't see the room first. I am used to a certain level of quality at a Hampton Inn and this fell short. Not received by friendly staff, room smelled, old and outdated.

Not told about breakfast, coffee, cookies or even offered a water. Upon taking the room, we went down to the desk to express our concerns and were met with eye rolls. Not an enjoyable experience and will look else where for return accommodations.

Not worth the money or displeasure....

My family and I had reservations for 7/26/19-7/28/19, but on the way down we had a family emergency and had to go back home and I had to cancel our reservations, but I am being charged $165 and some change for the cancelation fee. I could not help that we had a family emergency and was not able to make it. Yall are charging me for something that I could not help. My husband and family is long time Hilton Honors members and anytime we go off we stay at a Hampton, but that might change if nothing can be done about this charge. Our vacation got messed up and now this. We love staying at Hampton's and I would think y'all would be willing to look at helping me resolve this. Please let me know if you can help me.

Lindsay

Sent 7/29/2019: 7/27/2019 between 3-4pm I spoke with Kia at central booking at 1-877-214-6725 for a booking the same evening at Richfield Utah Hampton Inn. I gave her my honors number 519711457 and she informed me the honors rate would be $114.66. I asked her if they have a lower rate for First Responders (Police). Kia said yes the rate will be $70.00 and I will have to show my ID at check in. She then asked me if this trip was business or pleasure. I informed her that it was pleasure. She exclaimed wonderful. She made no mention of any policy regarding orders or anything the like. If you record the line this should all be available to you to review.

Upon checkin and showing my ID. I was informed by Kiley Capson that because this was pleasure and I did not have orders to show her the rate…

I was told by Donna, at this Hotel that my debt card would not be used at all to pay for any rooms and, that the rooms would be charged separately once the people show up, well on Sunday morning I go to check out, and the hostess that was there checked my niece an I out , I was then told the amount of my bill.

Of course you could imagine the look on my face, when I was given my bill. I ask Donna 3 different times about my debt card being charged, and she assured me that I would not be charged at all.

I have to many people that heard this conversation. Now My truck note is late, because of a hold on my debt card.

Stayed 2 nights @ Hampton Inn downtown Richmond VA July 27 & 28 2019. It was late in the day after 4:00. Greeted quickly and given our key cards for 14th floor. Opened door to our room, A/C not on, tried setting thermostat up from 74 deg temp on A/C, fan on but no cool air.

Called front desk, told that due to heat temps this week in Richmond, not unusual for room to be hot. Couldn’t get A/C to come on. Left our luggage in room, went to front desk. April at front desk explained how A/C works, temperature gauge on wall should show a “snowflake” for A/C.

Back up to the room, worked with thermostat and no cool air coming through.

Also the commode wouldn’t stop running, lifted tank, ballcock broken. Called front desk for a room change, told to bring our luggage w us & we would be given keys…

Booked a room on June 20, 2019---Arriving September 4, 2019---Departing September 7, 2019. I called the Hotel June 20, 2019 @ 4pm and spoke to the Desk Clerk. Told him I needed to Cancel my Reservation.. He said NO Problem. He did state that there will be a REASONABLE cancelation fee since I booked the hotel with a Third Party (CheapOair) told him that I understand the charge of a reasonable cancellation fee. The date I called for the cancellation was June 20th that is 76 days notice.

The Hotel Debited my Checking Account in the amount of $369.09 that figure was the charge for my total stay. The local person in NC said "that's the way it goes)!

I was expecting a charge but not the figure stated above.

Please

00. Quite a bit higher than the $85. I saw online but couldn't get to, so $119 it would have to be. 24 which I believed included some rewards point. 71 I called HI Matamoros and was told that it would be fixed within 5 minutes and the lower amount did include reward points.

71 has been charged to my account. We like Hampton Inn and are a bit surprised at this treatment. Is Hampton not truthful anymore?? I spoke with "Victoria" on both occasions and she assured me that the bill would be corrected to include my reward points.

I arrived on 7/11/19 at 3:30 pm to check in and our two rooms were not ready. We waited an hour and they still were not. So we asked about using the pool while we waited. We had our 4 and 6 year old grandchildren with us.

We were informed that the pool was not working. We then decided to cancel our rooms. com I had to call them to get permission not to be charged a cancelation fee. They spoke to the manager and he approved it.

We then we told it would be 3-5 business days for the refund to be put back in my account.. We had a advance payment with that account taken out on 4/29/19. I did not receive my refund. I called the hotel on 7/18/19 and was told that it was in a process and was put to the managers voicemail, I left a message did not receive a return call.

I sent 3 emails to the…

I am not sure of the exact date - June 10 or 11, I made a reservation for July 11 at the southwest Hampton Inn on Jefferson Street in Fort Wayne IN. My confirmation number was 83384006; the price (AARP, AAA, Veteran - husband) $104 + tax. m.

July 12 and we live in Findlay OH about 90 miles away. We had stayed at this hotel last year in July when we traveled with the same company. Imagine our dismay when we arrived and they did not have our reservation.

I am becoming uncomfortable with the Hampton Inn - we did not have a good experience the 4th of July weekend in Akron OH. I feel you should be aware of the inconvenience and frustration we experienced. Thank you for your attention. Em Romer

The Hampton Inn, Daytona Beach Shores is a time bomb waiting to explode when someone gets killed due to the lack of parking. This property, per the front desk employee, has 110 rooms and 110 parking places. At least 1/4 of the total parking is across the street.

The street is South Atlantic Blvd. (Highway A1A) where the routine traffic is heavy; VERY HEAVY during vacation season. NOTHING for safety.

Also, people with handicap parking permits and/or Diamond status with Hilton park across the street due to parking shortages. PLEASE DO SOMETHING ABOUT PARKING BEFORE IT IS TOO LATE! Thank you... Bob Monk

To Whom it may concern,

We had a terrible stay at the Hampton Lincoln IL location, and I've tried contacting the General Manager Damon Priddy 3 times via phone (left voice mail with no return calls), as well as sent the following email on 7/10 with no response:

Mr. Priddy,

After 3 voicemail messages I am contacting you via this email regarding an issue my family experienced while staying at the Hampton Inn – Lincoln location during the nights of 5/31 & 6/1 (2 rooms for 2 nights). Upon making reservations, my wife was not informed of the fact your 3rd floor allowed for smoking rooms. Unfortunately, we have a couple of kids in our family who have negative reactions to second hand smoke. We certainly would have made alternative arrangements if we knew we’d be subjected to cigarette smoke.…

I am and have been a Hilton Honor's member for many years. I was recently in Milford, CT for work on June 4, 2019 which during this time I stayed at the Hampton Inn in Milford. After checking out on June 5, 2019, I later found out after leaving the left my prescription reading glasses on the night stand.

I immediately contact the hotel to informed them that I had left my glasses and if there was anyway that they could sent to me. I was informed that my glasses could be sent to be via FedEx and that this was something that they do frequently.

I was informed that my credit card number on file would be used for the charge and the glasses would also be sent to the address which the hotel had on file. I agreed. I called back later in the day to obtain a tracking number and was informed that…