Home Depot

I went to the Home Depot on st Croix Virgin Islands to get some paint matched. After Soniah messed up 2 quarts she said there was nothing she could do. I went to get the Puerto Rican bear man and he said he would fix it.

Soniah said she was in charge and he wasn’t fixing nothing. I don’t know why you have all these women working in paint that don’t know anything about paint only what is on the computer screen. I never have this problem with the Puerto man and he is at least friendly.

I’ve probably bought 400 gallons in the last year but might have to rethink my options

On January 13, 2018, we received a refrigerator that was purchased at Home Depot that included delivery and installation. The installation of that equipment was not conducted properly and the water line to the unit slowly leaked water onto the floor and into the finished basement of our home. The damage that was incurred involved the kitchen floor, the ceiling (floating wood support, insulation, drywall, and fiber optic system) in the media room basement, possible wall damage, carpet, sub-carpet and raised wooden flooring system. There was difficulty working with Home Depot, then Freight-Rite that installed the unit and now with AmeriClaim of Ohio and McCord and Associates.

The damage began on or around the installation date of January 13, 2018. The claim finally made its way to…

, On memorial day I went to my local home depot to purchase a vanity for a bath remodel. The item was not in the store (I knew that) it had to be ordered on line. I asked the person to include the military discount and was advised it could not be used on on-line ordering.

She ultimately was very helpful called someone who said the same thing. she said people could order items on-line with being a veteran, I said I'm here, you're doing the ordering, and here's my ID. Sorry Home depot loves it's veterans

My vehicle was hit underneath their contractors awning, about 50 ft from the camera, the film showed that the guy hit my vehicle got out looked at it and then just got in and drove away, could see the license plate and everything but once you zoomed in, couldn't read the numbers , why would you have a camera outside to make sure nobody steals your products when you can't even tell who the people are that stole it??? Pretty poor, and took 5 weeks to get the answer go figure

00.

Second, HD uses ARS for heating and cooling installation. They are not proficient with regards as to County policies and laws/requirements. Air is working well and now they have to return to home for inspection because they didn't pull the proper work permits for work.

Luis Nana said he forgot to explain need for inspection and according to paperwork from county, I have 10 days to contact the proper authorities; Nana says if inspection is not done, I WILL INCUR A FINE-NOT ARC! Why wasn't permits pulled at beginning of job? Assine!

Time is money and money is time-I am wasting time and inconvenience to have someone come to my home. This used to be my favorite store and I see now that common sense is lacking.

I went in today to pick up a couple items. When leaving there was no one to check me out. It was all self checkout. I'm getting old and not very skilled in computers. As we speak my 24 year old daughter is typing this!!!

There were groups of 2-3 employees hanging out in the isles. chit chatting amoung themselves doing absolutly nothing. I think ya'll could get a couplr of checkout folks for us old people. True Value comes to mind!! Let me know what ya'll decide????????????????

Shopped at this store many times and never had a problem. On 6/5/19 it was different. Was purchasing some plastic patio chairs and carried them to the garden department for checkout. The cashier there was involved with another customer for over 20 minutes and could not resolve a problem with the cost of an item.

She told a very senior citizen customer to go back and take a picture of the shelf pricing tag. I got frustrated there and carried the chairs back into the customer service desk to checkout there but there was a line, so I then carried the chairs to the normal checkout lines which had NO cashiers at all.

I finally had to carry the chairs to the complete opposite end of the store and checkout at the contractor service area where i requested to speak to the manager of the store. He…

My parents recently purchased a Frigidaire refrigerator from Home Depot. They had a repair company, sent by Frigidaire, come in less than 48 hours. The Freezer was not working. This repair person said the fan was not plugged in. After the repair the Freezer still was not working.

A second repair was scheduled again by Frigidaire. this time they were told the unit needed a new compressor,evaporator and several other parts that the repair person wrote down on paper. My parents are both 89 years old. Home Depot wanted to bring a LOANER refrigerator until the new one is fixed.

They live in a condo that has no room to have another refrigerator setting around for at least a week. They want the refrigerator removed and their money refunded. I have spoken to both representatives from Home depot…

Horrible customer service. Looks like Lowes will be my go to store. Ordered 3 sliding glass doors. Received email notice they were delivered when they weren't. Took 4 days of multiple calls to Home Depot mgrs. (because no one would call me back although requested) before the doors were located and delivered.

Then found out one of the doors had dented because delivery people did not stand the door up as instructed on box. Again had to make multiple calls to managers, to be referred to dept. specialist. He will not order the door parts until a door rep comes and looks at the damaged door.

It's been at least 2 weeks out since this latest issue and yet to be contacted by door rep. In addition, returned some door parts I didn't need. That fiasco involved 2 trips to Home Depot, entailing…

I have purchased from home Depot for many home depots throughout the West coast and have never found one to be as disorganized and unstocked with the proper supplies as the one in Sierra Vista Arizona the lumber I purchased was supposed to be killed dried but was very wet in fact most of it twisted before it could be used within a matter of days after being exposed to the air outside .

The pickup section of the store is always blocked with contractors who parked the truck under the cover and walking and to do their shopping rather than wait to buy stuff and then pull in have had to wait up to 35 minutes to be able to get in to get supplies from the pickup section or else have to take him out into the parking lot.

Recently went in for some basic tools and was told I have to shop online…

Home Depot staff is unfamiliar with the special orders. Vanity top ordered thru the wrong vendor 1st time, vanity top delivered with the bowl in the middle 2nd time (bowl need to be off to the right) which delayed the project 5 days behind schedule.

I was told by one staff member that someone would come out and measure the sink, another staff member said the sink don't need to measured. Bull nose for tile ordered in the wrong color (had to purchase and pick up the bull nose at a different location and I lost 1/2 day behind schedule).

Waited an hour at the store to speak to a manager which never came. The Computers had a problem each time I visited the store. Was told on Monday that the computers were updating and someone would give me a call when the update was finished, I never heard from…

I rented an auger from your Eugene store and paid a fifty dollar rental fee and a 100 dollar deposit. The auger didn’t work so I returned it to the store rental center. They tried to check it out to see why it wouldn’t work and they couldn’t get it to work either so instead of refunding my money they only refunded me 72 dollars I asked why and

the manager said because I didn’t call him so out of the 150 dollars I paid they only gave me back 72 I was not happy and asked customer service to let me talk to a supervisor and they gave me back to the guy managing the rental place again.

So I didn’t ge5 any satisfaction. The reason they said they couldn’t refund my deposit is because I didn’t call them. I didn’t have any phone reception where I was at the since we didn’t use the machine it was…

WE were told that we could get a military discount. We spent almost $3000 on a Tuff Shed. When paying for it , we were told that we could not get the discount because it was only for things that you bought there that you could manually take out.

now I wish we had bought somewhere else!!!!!!!!!!!! My husband is a veteran and was told he would get the discount!!!!!!!!

On or about April 16, 2019, we purchased a Rheem Hot Water Heater at Home Depot. 00. We asked the clerk to have someone contracted by them to do the install. On April 26, 2019 Rick's Plumb Pro did the install.

I asked the man who did the install if I get my military discount now, he said the Home Depot will take care of the discount. I used my Home Depot credit card which the installer scanned my card for payment. 96.

I went to the Home Depot store where I purchased the Hot Water Heater and asked the clerk why the discount was not applied. She could hardly speak English so she got a person named Santos who said he was the manager.

He said he would take care of it, made a copy of my Home Depot card. He then left and we watched him get into a vehicle with someone and drove off. So I…

05/10/2019 I paid for carpet and installation. 05/26/2019 Home Depot call to me for set appointment time for installation. Installation was set on Wednesday 06/05/ 2019. I was prepared for this and take time off from work. 06/04/2019, day before installation, I call to Home Depot for recheck. They don't have carpet. I cancel all orders. VERY GOOD SERVICE .

THEY PROMISE 7 DAY INSTALLATION. I waste month for business with them. S.

I was appalled by Home Depot NOT being able (they said) to lower my interest rate!!! I have been a faithful customer, NEVER been late on my payments, and I have been a loyal customer for 2 years. I was told by a customer service rep that they (Home Depot) review an account every 6 months in order to reduce interest, HOW then has my interest NOT been reduced?

Like I said, I am a good customer. I explained the latter but was told NO. I will close my account w/ Home Depot, it is obvious they don't value a faithful good customer. Just sad.

I rented a rug doctor and it ruined my carpets now I after paying $83 for that I have to hire a professional to come actually clean my carpets! That's another $149! When I chose to rent I did so because home depot offers a 4 hour rental and money is tight so $21 so the goal but when the carpets were soaked and the machine would not suck up the water it left a horrible mess in my home.

The worst thing was when taken it back to the store I was treated as if I did not know how to pull a machine back and forth! Are you kidding me? I have never been treated so rudely! I can't believe people can talk to people that way!

I will never go back I to home depot again!

This is in reference to Bay County, Fl since hurricane Michael. Let me Begin by saying this really concerns last to orders I've received express deliverey. The last two deliveries I received wrong material, which had to be corrected which cost me down time and considerable adgravation, the first was about two weeks this time is going to be a week, which cost me time making repairs to property.

I reside in North Bay County, Fl. The local store is in Panama City, Fl. 00 on tools and materials. Bobby Bruecher (8505737270), Thanks

My boyfriend and I just bought our first house and have been purchasing all of our household needs from Home Depot. All of our appliances, shelves BBQ, you name it has come from Home Depot. The only reason I shop here are for the prices but lately I’ve been noticing that Lowe’s has better pricing.

Upon my online ordering with Home Depot was a 20 ft ladder that was ordered on May 9 and still may 31 still has not arrived and neither Home Depot or the shipping company no where the ladder is. I have called both Home Depot and the shipping company each day because I would like my money back credited on our Home Depot project loan credit card and no Home Depot will not do that.

It’s apparently a process and I have to wait. I feel like we have been ripped off. Our 140$ ladder is lost and now…

I. and Waterford, CT. I have 15 years experience in Westerly and approximately 6 or 7 in Waterford, primarily part time. until recently in Waterford. As of last year when I started working in Waterford full time with the plants, a garden associate (Linda), whom I hadn't seen in this store before last year (2018), has taken a dislike toward me because I have made complaints to the manager that she will do the merchandising job, while I am there, and

when confronted about this by me, she has literally yelled at me in front of customers on busy days on many occasions, as well as direct her anger and dislike for me TO the customers, calling me "crazy" and "sick", (to the surprise of the customers as you would expect).

My formal complaint is that an associate, vendor, or other employee on the…

I wanted to rent a skid steer for a week from 8010 Giacosa Place, Memphis, TN 38133. Did the paperwork, paid deposit, discussed with the sales person my truck was not large enough to haul it so I paid a tow company with a roll back truck to haul it for me. Contract # 247785.

I gave him all the info on who was to pick it up and he said everything was good to go, so I went to my build site 45 minutes away. I get a call from my driver saying the trailer had to go with the skid steer, company policy, ( WHICH I WAS NEVER INFORMED OF).

The driver went and purchased a trailer hitch and the next call I get is they just cancelled the contract without even discussing with me. My schedule was ruined and I'm out of pocket $125 for the tow truck. Very poor way to do business and I will NEVER rent or…

I was in Home Depot last week and this is my experience. The check out area had been remodeled and there was one person checking. I don't use the self check out so the check out line was long and slow.

But the contractor area was well staffed with four people stand around mostly doing nothing. I talked to one of the contractor area workers and she didn't think this change was good either but she was just an employees and there was nothing she could do.

Home Depot is near to my home. I use (used) it more than Lowes.... I am glad we have a Lowes so I don't have to go to Home Depot any more. If you decide to change your check out arrangement, let me know and I may be back. Tom

I was at home depot today to buy a bag of lawn and flower pellets, along with 5 small plants. There were several long lines of people waiting to get checked out. I was in the last line, with one person in front of me, an no one behind me.

As I was getting up to the counter, a lady came by and told Me I had to get into another line because she was moving that cashier. I had no one behind me, I only had 5 small items, and there was no sign that line was closed..

She expected me to go stand in the back of 2 other long lines to check out. Totally uncalled for and bad customer service. I should have just walked off and dumped my cart... Instead I walked all the way inside the store to the self check out. I am not impressed. Shan

Dear Sir, I placed an on line order #H4605-201086 for a garage door, opener and installation on line through my cell phone. I didn't go to the store to order . The order was automatically transferred to the store in Merrifield Store,Fairfax ,VA 22031.

The order was originally placed on 5/26/2019 from my cell phone . I wanted to cancel the order on 5/27/2019 . No body will pick up the telephone. This was very painful experience. Note that I originally did not go to the store to place the order.

Dwayne also told me that He cant forward the check for reimbursement either. THis is a horrible policy that Corporate organization has to fix. I live more than 300miles from Merrifield store. It will take me 6 hours drive to go to store from my primary residence in Bluefield,VA.. Syed Ahmad.…

I walked up to front door @ 7:53pm on sunday & store doesnt lose til 8pm!! Front door already was locked & ignorant employee has the nerve to tell me we already closed!! I started to walk away & seen another person walking up so i told him they are closed but the same female employee opens the door & lets him in!!

WTF ARE YOU KIDDING ME!! SO I SAID YOU CAN PICK AND CHOSE WHO WANT TO LET IN HUH? WELL THATS CALLED DISCRIMINATION ARE YOU AWARE OF THAT!! THIS IS BULL SHIT WHEN I WENT FOR 1 SIMPLE THING EXACTLY WHAT THAT GENTLEMAN SAID WAS 1 THING BUT I CANT WALK IN BUT HE CAN?

THATS RACIST FROM HOW I SEEN IT.. SOME OTHER EMPLOYEE STATED AS I WAS WALKING TO MY CAR HEY LOWES LOSES AT 8PM TOO. SO I ANSWERED HIM AS WELL, OH REALLY IDIOT KNOW WHAT YOU SAY BEFORE YOUR DAMN MOUTH OPENS!

BY THE WAY…

Went to purchase a mirror for my bathroom which is under going a remodel at the Home Depot on Pierson rd in flushing, Mi around 10 am on May 26th of 2019, asked sales associate for assistance on getting the mirror so she paged for some one to come to the kitchen and bathroom area.

After waiting for about 10 min I asked was anyone available she explained (and she was very sympathetic about it) I’m sorry but that person won’t be in till around 10:30. I politely said thank you and left to go to Menards.

You can’t be serious that there was no one in that whole store that could help!!!???? So I basically drove all the way out here just to look at a mirror I wanted but couldn’t get it cause you don’t have the freaking staff?????

This is why I hate Lowe’s left and why everyone one I know says…

00. Your Store sent out a person to measure the window. No mention was made of extra monies for labor. 00 dollars for labor. This is three weeks later. No mention was made of extra monies for labor at the time we ordered the window.

Someone in your office just noticed the error. We should not be held responsible for your employees incompetence. You need to honor the sales as it was made on May 9th. Shame on Home Depot. I will no longer frequent your stores and I will most definitely make it know to all our contractor friends that you are shady and have no regards for your customers.

My husband was treated with total disregard when he called your offices to rectify this issue. 00 extra for labor when we were not made aware of it from the start of the sale. Your sales persons need more…

You sent me an email today asking me to verify my email address and authenticate my response to a question about my experiences with a Ryobi 40 string trimmer. I had spent some time reviewing questions for my own information and happy to answer the question when I got to it.

Then I got the email. Clicking on the box (5 tries) got me an error message saying the message could not be sent because of a 'syntax error'. Since I added nothing to that authentication the error had to be in the program requesting it.

I spent the next hour trying to contact by email any version of your customer service or customer care departments with absolutely no success. I got stymied at every turn and every email or link you provided. I am thoroughly fed up.

I see no reason to try to help your customers in…

I can not get to any person to help with anything by 800 number. everything is computer generated how does a person get in contact with a real person instead of computer generated recording? Very frustrating,

I went to home depot to get mulch went to the regester and sales person I had to get it myself ther was no one to help I am a senior and lifting 10 bags of mulch and 5 bags of potting soil was very heavy there should be someone to help with heavy items I was very disappointed of the service I shop at home depot all the time

Ordered riding lawn mower. Delivery date was 22 May. I received emails regards it’s progress for couple days. I assumed it was being shipped to HD near or at Fredericksburg Virginia, en-route to our home @ 12917 Elk Run Road, Bealeton VA. 17. We waited past oh-dark-thirty heard nothing from Home Depot neither by phone nor email. This morning the 23rd we find out the mower was put in stowage and won’t be delivered until the delivery truck is filled?? Resulting in new (maybe) delivery date June 5th.

I deem this process unsatisfactory and am canceling my participation with order WD69128440.

Glynda and Jerry Trujillo 1-540-439-8497 (Home) 1-540-809-3925 ( Cell)

It appear to be one of many who are unimpressed with the broken plastic control knobs that came with our GE microwave, a product purchased over one year ago has a defected handle. CEREAL No: HG264108A MODEL NO. JVM3160DF3WW MANU MAY 2016 FCC ID VG8XMO44KYY-GE DHHS CODE 1430448 000 VAC/Hz 120/60 I have contacted GE and to no abele, I purchase the Unit at Home Depot Coral Springs, and

is new I am 70 years of age and leave alone there is no reason why this handle should had broken off this way. 16 To my dismay the part is not closed to what I order. The handle it’s not even closed to what it should be.

I call 1 877 959 8688 and was unable to get an agent to help, it keep sending me to the Web Portal. 25 for the return – and it was not even my fault that the part send was not a match.

I…

I was looking for 4 inch square u-bolts , I was told they had them in the electrical dept.! Went to electrical dept. and they said the store does not sell what I was looking for! Hello.... You are a home improvement store, you should sell square u-bolts!

I will start shopping the other two big home improvement stores. I was a loyal customer for 20 + years until today!!!

Home Dopot I took a trip to the Home Depot Store at 3500 S. Demaree, Visalia Ca. to purchase 32 yards of carpet for my master bed room. On the first day Tuesday afternoon, may 14th I went with my wife to select color and style, we looked at samples for 20 min.

never did find an associate. So on the afternoon of the 16th and 17th of May I went by myself to try and find some help with our purchase. No luck They have people working ( I think) all over the store.

Had no one available to me in Carpet. I did stop a associate from another department and he was very helpful in selection and price. I did not get his name….. so….. 00 for new carpet. My wife and I stood like dummy’s along with at least 6 other people trying to find someone to take our money in the flooring department.

Finally I…

Order number:WA63555138, This heavy package was delivered on 5/8, it was dragged from the truck to my door step, resulting in damage to the cotton backing. If FEDEX does not have the proper equipment for this type of delivery, I suggest you deep 6 them. My wife who loves this rug has already overlooked the damage.

Hello, No one had the decency to call me and I took off from work to meet your associate.

Confirmation Number: 70900283 Appointment Location: FALLS CHURCH #4608 6210 SEVEN CORNERS CTR FALLS CHURCH, VA, 22044 , Phone #: (703 )534-9580 Associate: Joseph Appointment: Initial Consultation for Flooring - Other Date: 05/07/2019 Time: 10:00 AM - 10:45 AM

my plumber went to your Cascade store bought a water heater he call me sales clerk come to the phone give her my name visa card info on 5-3-19 on 5-7-19 the Napa employee ask me with a invoice with my water heater on it. We work in the same building the plumber called me on the office phone , regardless what come up on the phone I gave her my name and visa number when she did not see my name on the invoice that should have been a red flag.

My name was in job description, I call them this morning to correct it they could not spell had to spell everything to them. The manager was trying to justify everything his name is Kevin Hicks he is not management material Regards, Johnnie Marie Williams 770-757-2959 404-766-7809 470-355-3820 ext 110

I am a veteran, home depot offers a discount to vets, but only if they have a card from the VA, verifying they are under their care. I, like a lot of vets, chose not to use the VA, because of the long waits and the lack of good care.

Now, I can not get a card from the VA because I waited too long and I make too much money [I wasn't ask how much I made when they drafted me]. So I can not take advantage of being a vet at home depot. BUT, guess what? I can at LOWE's.

So, guess where I will be doing the most of my shopping? Thanks for caring so much! Larry

I purchased a Whirlpool side by side refrigerator from my local store ( #704) and it was delivered on 11/20/2018. When it was installed, the delivery people scratched my new laminate floors. I had to file a claim with the subcontractors that home depot used.

It took three months for the delivery company to finally pay up for the repairs. When I purchased the new floors needed to do repairs, floor installer realized that the refrigerator was scrapping the floors. I called store # 704.

They said NOT THERE PROBLEM, call Whirlpool. I called Whirlpool in Atlanta. They called service man in Southaven Ms to check the appliance. This was on 03/26/2019. The tech said it appeared that the refrigerator had been dropped somewhere in delivery process. Notified home depot.

Still waiting for this to be…

On 4/16/19, I had a GE dishwasher installed that was purchased a few days earlier from Home Depot store location number 2733 in Port Huron, Michigan. When the installer was removing the old one, he had made contact with my counter top doing damage to it in two areas.

He said he would report it to his office. I did not hear back from him or his office, ever. I called the Home Depot and was told to sent photos of damages which I agreed to do. After a week of not hearing anything, I had spoke to A person named Dodie and Dave the assistant store manager who absolutely did nothing to assure me of my satisfaction in getting this issued resolved.

So, I took the liberty of calling there corporate offices, where i just got continually prompted and could get know one to listen to me or assist me…

Worst employee treatment I have ever received. From customer service person (elderly gentleman) Jeff, HD store 418. This person is a bully, not only to customers but to employees. Every time. Observe him and you will see his rude aggressive behavior.

00 order for new doors for my home. My complaint would be much longer than 100 words, so I will try to condense the issues. The order was sourced out to two different vendors-the home depot contact person was not helpful, I had to call him each time to find out what was going on with my order.

The vendor wanted to ship 3 units all separately, which doesn't make any sense. I was able to rectify that, on my own. The Home Depot "Specialist" has never apologized for all the errors and lack of customer service throughout the process.

I've called an talked to managers, who just send me right back to the "Specialist". Nicole at the Chandler Blvd location ins AZ explained that this was not handled properly and would offer compensation AFTER installation. There are separate vendors, installation…

) and zero assistance to General Contractors vs. private buyers. , The poor services has cost the company some serious money. Step Forward to April, 2015: Rebuilding a 2nd bathroom and laundry at my home, I met with flooring associate and ordered "Lifeproof Seasoned Wood" flooring.

Explaining I was short of time and would like to finalize the order and schedule install. I have now been waiting for installation for over three weeks. This morning's install was canceled because my executed Lead Statement was never…

I have been a customer of this particular home depot loyally for over thirty years. I have always found the people to be helpful if not knowledgeable. Yet today I was treated very dismissively , and rudely by an elderly white female at the register who, refused to examine my VA.

card which I have had and used in home depot for years. She informed me that I had to either be disabled or have a purple heart card. D. accepted at home depot. As I insisted I had used it there many times she became more rude and much more dismissive.

I left in anger an nearly left all the items I purchased on the counter and not pay for them , instead I could go Lowe's and not have this problem. A vet is a vet just because I did not die or get an appendage shot off makes me no less a combat vet.

I will discuss…

Let me start by saying I typically have a great experience at Home Depot and find the employees helpful or at least get me in the right direction to someone who can help me.

However, today Thursday, 25 April 2019 I did not have my normal experience. I came into Teays Valley Home Depot in West Virginia because I have a broken window slat on my garage door. I was not sure if you carried the product so I stop by the help desk for assistance.

The lady was very nice and told me she was not sure and advised me to go to the window department for help and she would paged someone. When I arrived no one was in the department. A gentlemen from another department advise to me to go to the Pro desk because they were the experts.

The Pro desk said it would probably be a special order and sent me back…

Good Day One and All,

1. My complaint if you will, has fallen on deaf ears for the most part, with regard to the Casa Grande Arizona Home Depot Store, zip code 85122..

a. There is however, an Assistant Manager named *Renee*, of the aforementioned Home Depot location. Renee has listened to my complaint and, Renee has taken the most appropriate action at/from her level within the Home Depot chain of personnel level, to correct the people which are on her shift team.

2. The actual Manager of the aforementioned Home Depot location, I believe her name is **Trish** , had placed a phone call to my home phone where she left a message, stating that she was calling to speak with *Jose*..

a. My first name is *Not* Jose.!. My first name is **Wayne**.. Jose is the person with whom I had spoken with…

Dear Sir or Madam Hello , I'm usually not a problematic person but the experiences from these stores except one.

First , I went into your store in Southaven, Mississippi about two- thirty on 4/21/2019 , I was just looking for a key to be made which I didn't anyone around in this area. So, I looked around seeing that of your some associates were busy helping other people which I didn't have a problem.

I approached the associate and asked him respectfully can he help with getting a key made, point me to someone or page someone to that area, Your associate looked at me and continued stocking w/ no regards to helping me at all. I also waited about five minutes checking back to that area , the associate was still stocking which I asked him again because the other associates were still…

I was sitting at home, relaxing after a good Easter Day dinner, when the phone rang. I saw it was from Home Depot, so I answered it. I was really taken aback that they would have their 'TELEMARKETERS" calling to verify an appointment on a Christian HOLIAY!!!! Seriously.

I guess the bottom line IS that important to them. I thought about bringing this up to the lady who called but, having worked in call centers, I figured she was just doing her job. I will definitely be letting corporate know, not that I think it will do any good.

Feel like cancelling the appointment.

This item was advertised at this location;

Polished Chrome Polished Brass More Options Available Exclusive Pegasus 2-Handle Claw Foot Tub Faucet with Riser 54 in. Rectangular Shower Ring and Showerhead in Polished Chrome Model# 4190-54-CP (60) $161.94 I live 5 min. from this location, Due to traffic it took 1 Hour to get there. I am Handicapped an need to get a power cart to get around the store. Not 1 but 3 of your sales person's assisted me in a attempt to locate this item. After some time I was told that your store did not sell this item. Came home, DBL. checked your add, and found this add. So, false advertising at it's best. Hope someone sues the Dollars out of ya. Thanks for nothing, a waist of gas and time. I will not be returning to your store. Kurt Krueger.

While shopping for a dryer at the Rt40 west store in Frederick Maryland. I was in the appliance section for a half hour. The woman working the desk there saw me walking and looking at the appliances and never asked me if I needed help.

I finally had to ask her for help. When I told her I wanted to buy and take the dryer home that day. She said she only had one dryer in stock that I could buy which was way too cheap and not the one I was looking at.

After checking the computer she said it would take two weeks if I picked a different one and have it delivered. Then I asked about one that was in the scratch&dent section. That dryer had obviously been dropped from an elevated location into the top corner.

Possibly fell off the back of a truck... It looked like it was in a car wreck! She…