Home Depot

Good Day One and All,

1. My complaint if you will, has fallen on deaf ears for the most part, with regard to the Casa Grande Arizona Home Depot Store, zip code 85122..

a. There is however, an Assistant Manager named *Renee*, of the aforementioned Home Depot location. Renee has listened to my complaint and, Renee has taken the most appropriate action at/from her level within the Home Depot chain of personnel level, to correct the people which are on her shift team.

2. The actual Manager of the aforementioned Home Depot location, I believe her name is **Trish** , had placed a phone call to my home phone where she left a message, stating that she was calling to speak with *Jose*..

a. My first name is *Not* Jose.!. My first name is **Wayne**.. Jose is the person with whom I had spoken with…

Dear Sir or Madam Hello , I'm usually not a problematic person but the experiences from these stores except one.

First , I went into your store in Southaven, Mississippi about two- thirty on 4/21/2019 , I was just looking for a key to be made which I didn't anyone around in this area. So, I looked around seeing that of your some associates were busy helping other people which I didn't have a problem.

I approached the associate and asked him respectfully can he help with getting a key made, point me to someone or page someone to that area, Your associate looked at me and continued stocking w/ no regards to helping me at all. I also waited about five minutes checking back to that area , the associate was still stocking which I asked him again because the other associates were still…

I was sitting at home, relaxing after a good Easter Day dinner, when the phone rang. I saw it was from Home Depot, so I answered it. I was really taken aback that they would have their 'TELEMARKETERS" calling to verify an appointment on a Christian HOLIAY!!!! Seriously.

I guess the bottom line IS that important to them. I thought about bringing this up to the lady who called but, having worked in call centers, I figured she was just doing her job. I will definitely be letting corporate know, not that I think it will do any good.

Feel like cancelling the appointment.

This item was advertised at this location;

Polished Chrome Polished Brass More Options Available Exclusive Pegasus 2-Handle Claw Foot Tub Faucet with Riser 54 in. Rectangular Shower Ring and Showerhead in Polished Chrome Model# 4190-54-CP (60) $161.94 I live 5 min. from this location, Due to traffic it took 1 Hour to get there. I am Handicapped an need to get a power cart to get around the store. Not 1 but 3 of your sales person's assisted me in a attempt to locate this item. After some time I was told that your store did not sell this item. Came home, DBL. checked your add, and found this add. So, false advertising at it's best. Hope someone sues the Dollars out of ya. Thanks for nothing, a waist of gas and time. I will not be returning to your store. Kurt Krueger.

While shopping for a dryer at the Rt40 west store in Frederick Maryland. I was in the appliance section for a half hour. The woman working the desk there saw me walking and looking at the appliances and never asked me if I needed help.

I finally had to ask her for help. When I told her I wanted to buy and take the dryer home that day. She said she only had one dryer in stock that I could buy which was way too cheap and not the one I was looking at.

After checking the computer she said it would take two weeks if I picked a different one and have it delivered. Then I asked about one that was in the scratch&dent section. That dryer had obviously been dropped from an elevated location into the top corner.

Possibly fell off the back of a truck... It looked like it was in a car wreck! She…

THIS IS WHAT I GOT IN RESPONSE TO MY COMPLAINT. DO YOU HAVE MY COMPLAINT OR NOT? Home Error ×Status message Thank you for posting here. You must also confirm that the email-address belongs to you.. Complaint Ivan Orisek-Home Depot-1555525122 has been created. The website encountered an unexpected error. Please try again later.

1. BTW, your CEO's telephone number stated on your contact page has been disconnected.

2. It is nearly impossible to talk to a live person unless you are calling about online access to your credit account only - more on that is below. It is necessary that you institute a customer service that makes it possible for us to talk to a live customer service representative. What you have now is unacceptable and possibly illegal. Your online chat system sends us to…

New window installation, Job# 1-62HU6DN

In June of 2018 I contracted with Home Depot representative Robert Lewis to replace the sliding doors and windows at my home located at 11873 SE Jupiter River Drive, Jupiter, FL 33458. I was promised a installation completion date of no later than the end of August. Someone dropped the ball and apparently the windows were never ordered. By mid August I had not heard from HD about the installation date and was becoming concerned. After numerous unanswered calls I was finally told that they would arrive at the HD warehouse before the end of SEPTEMBER! Because of my personal schedule they were not able to start installation until mid November. Installation was finally completed before the end of the month. There was a damaged sash on one window and a…

1. BTW, your CEO's telephone number stated on your contact page has been disconnected.

2. It is nearly impossible to talk to a live person unless you are calling about online access to your credit account only - more on that is below. It is necessary that you institute a customer service that makes it possible for us to talk to a live customer service representative. What you have now is unacceptable and possibly illegal. Your online chat system sends us to Facebook Messenger and NOT TO A LIVE CHAT !

MAIN COMPLAINT: Online access to Commercial Revolving Account # 6035 3220 0947 5647

We have been your customers for some 15 years. Over the last several years, nearly every time we go to make an online payment, it does not work. This time, the person who does this gave it to me in complete…

We ordered an outdoor patio set online. On 4/16/19 a truck delivered one large carton around 7:45AM. Carton stated "1 of 2". I asked the driver to stay to make sure I had all of the parts. He did not.

I opened the box and determined that we received the chairs, but not the table. I called Home Depot (toll free service number) before 8AM to ask that the truck return with the other box. I was told that someone would contact me back within 2 hours. Never got a call.

I called back at 3:15PM and after going through the usual litany of voice mail prompts, was on hold for about 25 minutes. The service rep came back on the line and told me that we would have to return what had already been delivered in order to re-issue the order.

During the 5+ hours when I was waiting for a call back, we…

I bought a washer/dryer from the Evansville Indiana East store in March with delivery expectations of delivery the following week. As of today April 16, 2019 I haven’t got a delivery. I have called several times and been given different delivery dates but still no delivery.

I need to do laundry and do not feel any of this has been acceptable. I plan to ask for my money back soon.

On April 12, 2019 I went to Home Depot 2410 S. , Amarillo, Texas 79109, 806-468-9100. I went to plumbing I am nearly 67 years old. I started loading 200' of 4" sch 40 pipe on a cart. There were 2 older guys with home depot attire talking to a female.

They both looked at me and continues talking. After I finished loading all my pipe and fittings, this one guy came up to me and ask if he could push the cart up front. I told him you seen me load all this pipe now you want to push my cart.

I think I can do that myself. Another time I was looking for a brushed nickel trip lever. I ask the same stupid gut where they were and he informed me that they didn't sell them separate. I found what I was looking for and I find that stupid guy and said, I thought you don't sell them separate.

They are…

We started a remodel in July and met with a HD designer In Rohnert Park. She was very pleasant but not very experienced. It took 3 months to get my cabinets ordered due to long gaps of no communication and scheduling.

When they arrived half of the cabinets has toe kicks and the other half did not. The cabinets on each side of the range were too large because she did not follow the measurements provided. Again at the longest wall measurements were not followed and the cabinets were given 3 4inch fillers on one section to make them fit which through the whole kitchen out of balance and looked terrible.

My 9’ x 5’ kitchen island, none of the cabinets had toe kicks. We contacted HD immediately and met with the special projects manager, Trinidad and a different designer, Christine. We al…

On 4/6/2019 We purchased a patio set and 11ft patio umbrella and had planned to pick up the next day on will call. The next day we get a call saying unfortunately they needed to cancel the order because the umbrella wasn't available.

After reaching the store we found the umbrella was available. We rented a Home depot Truck loaded our purchases. The husky tool chest we wanted was not available at the store but was available at the Rancho Cordova Location. After dropping off our purchases at the use I went over to the Rancho Cordova location to buy the tool chest.

The tool chest was a higher price than showed online by 170 dollars which didn't make any sense to me. The online price was 628 and showed available at their store. They wanted to sell it for 798. The operations manager Christina…

I would like to address this to Home Depot management who believe that as a corporation, it is important to honor and reward Veterans, especially disabled Veterans by giving them consideration in your stores. I am a service connected 100% disabled Vietnam Veteran.

I live in Waukesha WI and have traded at the HD since it was opened. They always took good care of me. In the past, I have had a HD credit card, and presently my wife has one. By identifying myself with my Veterans card I have always received a 10% discount.

This is great, and I exclusively shop at HD because you have this policy. Some months ago, I was shopping at the HD store in West Allis WI when I came across oak veneer flooring, exactly what I needed for my condo. It is beautiful flooring.

I did not have my wife's HD card…

We have been working with Home Depot for 3 months on our kitchen. A project that was slated to be done in 6 weeks. While the General Contractors that HomeDepot have provided have been helpful. We have endless issues with support from the local employees in Warrenton, VA. 1.

Starting with the designer who designed our kitchen and then quit but failed to keep any of the files on file. 2. Getting cabinets that were of lower quality than what we paid for and were promised with. While the managers at the store corrected the mistake, these delays have been ongoing.

We finally received our updated cabinets (only to have them delivered by FedEx in multiple shipments with no warning from the store). Next, the countertop. - Home Depot sent us their contractors to do the measure. The sub sent people…

My complaint is not with the people that work there,they work very hard . This is the Cottonwood store in cottonwood az 86326 agin its not the people who work there its corport not hireing enough people to help customers.

Garden department the same story one person working in that department. My wife has MS and has a hard time standing and walking so having to wait long periods of time because you want to save money,not the Home Depot I know from yrs ago.

Its not just me so many people complaining in line,until I ask cashier to please call for help. I hope you really read this it is time that you wake up in your big office and here the people that pay your wages,401K retirements,just do your job.

My husband is a vet and has been purchasing large purchases from home depot in sevierville tenn for over 5 years ( since we moved from ohio) and has always gotten a va discount until today. My husband has a va card from the va with his picture on it and us army on it, they Refused this the manager says this did not prove he was a vet.

How can you say my husband is not a vet when the card is for medical care only issued to vet. I called corp they said the card was not on there list. I fine this insulting my husband can fight for usa and then you home depot refuse him a little 10 per ent discount after risking his life like so many have to protect your freedom.

You have lost a good customer and I will make sure other vets know of this.

This concerns the Owensboro KY store. I paid for installation on a backsplash in my kitchen. Someone came out and took pictures and measured. I paid for my installation. I picked up the items needed. 3 weeks later the contractor comes out.

Tells me the board that was picked up from the store wouldn't work. He calls his boss, boss calls Home Depot. Home Depot tells him that I was suppose to have the board put up before they got there. Never was I told that I was suppose to have the board installed.

I called the home depot and asked for a manager. The manager Jennifer started laughing. I asked why she stated that one of the cashiers said that I said in a earlier conversation that I would not call back until I have calmed down.

They thought it was funny that I was upset. Not professional…

We have been long time customers of Home Depot and have always preferred HD over Lowe's and have done many home project through our many year with HD - - however, I think that decision is changing. I have never been so disappointed in Home Depot.

We ordered $10k in custom cabinets on 2/15/19 and due to an error by the design representative, one cabinet had to be re-ordered. We asked for it to be RUSHED since we had to postpone the carpenter. I was told it was supposed to arrive 3/27 -but after sending my husband to the store -who waited and hour and a half -I received an email later stating the cabinet has AGAIN been delayed until 4/2 --which now makes me have to cancel the carpenter AGAIN!!!

It is no wonder why box stores are closing - Amazon can get orders shipped in 2 days, but Home…

This is the worse experience in my life as a poor adult!! 00 dollars on at your store. I clearly told the lady I wanted something simple and easy and she assured me if I didn't like it I had thirty days to decide and keep some clothes to wash instead of going to the laundry mat to wait and

use it all I could use it to see if that's what I wanted.. this is misleading and very unprofessional and it make the company look horrible. Now when I ask how I return it it is in the policy that there is no costomer remorse yet that's exactly how the lady got me to take it and see because I just wanted an updated turn knob not a rocket ship.

My feelings are hurt more than anything because she knew I didn't know the policy and it wasn't recorded what she told me and that is the only reason I even got…

I bought granite from Home Depot at the same time I bought the cabinets for my kitchen. I spent a few grand. Received someone else's order when the cabinets were delivered. Took a week but the issue was resolved. Had someone come out and take a template for the granite on 2/25/19.

I was told it would be a maximum of 3 weeks to receive the countertops, but hopefully sooner. I started calling when it hit week 4. I got a hold of someone on Thursday who told me that they forgot about the order and would have it resolved the following Monday.

Never heard from the "middle man" company contracted by Home Depot.

Finally was able to talk to a representative on Tuesday who notified me that they didn't even have my granite yet!!! I am now waiting another 2 weeks for them to get the granite and…

I ordered and paid for an over the range microwave and a refrigerator on 3/19/19. I waited a week to get it and the delivery company was very disrespectful. They stated that they could not hook up the new one because we had not turnt off the water. After the gut looked under my sink, he said he could reschedule the deliver. He took it outside and had me to sign that he left the microwave. I called the homedepot line, and while I was talking to them I told him not to worry about hooking it up and to just take it back in the house. He had me to restate it, and he then started talking Spanish and walked to his truck. I walked in the house to show him where to put it and he jumped in the tuck and sped off. Now I have to wait until Sat.

This is very unprofessional. Your company agent was on…

My husband and I went today to buy some plants. There were not many plants. We decided to buy a plant but it did not have a price so we were told by the man that provide service in the plant area to go to customer service and gave another plant so the can use that barcode.

I went to the Home Depot in New Rochelle in NY by Home Depot. The lady called Joan in customer service refused to service me. She stated for me and my husband to go to the other cashier at the end of the store that it was for customers service only.

The area was empty and refused to service us. Another lady behind me went to purchase as i did and she took her merchandise and charged her for it. I really felt discriminated by this lady. I have been shopping in Home Depot for many years and feel everyone should be…

I would like to address a highly unsatisfactory delivery service. Coming from living in a condominium with HOA, it is impossible to deliver earlier than 9am. Considering this fact, I have notified the Home Depot representatives repeatedly andyet, all of my deliveries are set for 7am.

I ordered $4,000 worth of appliances and they haven’t been delivered due to inflexible and inconsiderate times. The most unbelievable issue is that this problem comes from such a large company like Home Depot. I’m not purchasing from a small local gender, this is "Home Depot" I am talking about.

I am highly upset at this level of service and I would like to hear from you soon to address this problem.

Bought my son and daughter in law dishwasher. It was delivered today damaged and installed. If you look st the front you may not notice as much but this is what was delivered and installed horrible can’t even open the door without rubbing cabinets.

Then to call customer service is a joke. I was asked if we would like to keepnwith a discount. 00 I don’t think so it’s unfunctional. There are a few pictures but this needs to be handled quickly. Un believable

Placed an order SKU # 0000-515-664 This was supposed to be a laminate floor install … Received a call from flooring company to schedule ( not from receiving ) to let me know flooring had arrived and wanted to schedule install. Then upon calling to pick up and deliver flooring was met with rude and insulting customer service person that guided me to three different departments that referred me back to her.

After an hour and a half I received my order. Then plumbing company called to schedule and was met with they were only supposed to disconnect toilet ( Stated in order washer/dryer also ) would be set between 8:00 AM and 9:00 AM to get ahead of installers !!

Plumber arrived at 10:00 and only removed toilet ! Flooring company set appointment for 9:00AM to 11;00PM they showed up at 11;45 .…

I bought a GE Washing Machine on March-9-2019. It was to be installed on March-13-2019. When the dilevery and install company you use hot here the could not install the Washer do to the Hot Water supply line being froze at Water shut off valve.

So I went to Home Depot bought a new washing machine water shut if valve and had my son install it. As He was a home builder and know’s how to do these things but is disabled now. This was on March-14-2019.

I called the company to come and finish the install. The gentleman scheduled me for Tuesday March-19-2019. I called today to see the time frame that they would be here. O did it wrong. And that my problem How!!!!. S associated with Home…

You advertise that you give Veterans discounts. But you don’t mention only a few select kind of Veterans get those discounts. I find that it false advertisement at its best. The definition of a true Veteran is one that served honorably in any branch of the United States Armed services and was honorably discharged.

I went into your store today in Lake City, Florida to purschase a Garage Door opener and have it installed. Went I went to the register I’m sure you can guess what happened to my discount. I DIDN’T GET ONE!!!!! Shame on you!!

I want you to fix it and tell the people on social media that you apologize for dening all Veterans that which they truly deserve. Yes admittedly I had still purchased the item. But I will not under any circumstances purschase another thing from your…

The Home Depot in Green Bay only gets one star, and that is for the quality and reasonable prices of their merchandise. As far as customer service goes, it is a definite zero! On March 3rd, we bought a Maytag dryer.

We filled out some paperwork which we were sent home with a copy of. Delivery was expected on that Friday, which they said they would give at least a half hour heads up before they arrived. My husband and I both had to work, so we arranged for my daughters 18 year old baby sitter to come to the house.

Well, Friday came and I got a phone call just as I was punching in from break, I answered it, and it was the delivery driver Trevor stating he was only 5 minutes away! So I called the sitter quick and told her to get over there.

Any ways, the delivery guy later texted me and…

I purchased a refrigerator from Home Depot on 2/24/19 that has an ice maker. Today, 3/11/19, l was informed by your employee when they arrived that I must remove all items from the old one first before installation could begin.

I didn't understand why we couldn't just move the old one to the side so my stuff could stay cold and transfer the stuff in my old one to the new one once the installation was complete. It took me over 30 minutes to remove everything and find a cooler to hold the frozen stuff.

I was soaking wet with sweat by the time I completed this task. Then, I was informed by your employees that they didn't even know how to turn off the water and bleed the water line for the icemaker and installation, and I was going to have to do that too.

Your employees were there to do the…

I was in the Home Depot on the morning of 3/11/2019, in Wilkes Barre, PA. I asked a women employee in the window/door dept for help with selecting concrete for a project. She made a call to get me help and never gave me a status if someone was coming.

I waited five minutes and no one came. Frustrated, I left and went to Lowes. Your employees at the Home Depot in Wilkes Barre need a lesson in customer service.

I started on a remodeling of my kitchen last August. The first step was putting down new vinyl flooring which was purchased at Home Depot. The vinyl planks were delivered and left on a palate in my driveway. I asked the two guys who delivered them if they were not supposed to bring them indoors.

They said they were not. I put a furniture cover over them to protect them from rain, but the great fluctuations of temperature and humidity at that time of year caused warping. When the installers hired by your firm began to install them, they would not hold together.

Thus, all new flooring had to be ordered. This time the planks were brought in the house and approximately six weeks later the same guys came and installed the flooring. The next step in the project was cabinet installation. You…

I work for a company that delivers to many Home Depot locations. , seems to only have receiving hours from 2pm to 5pm. This not only makes it difficult to schedule deliveries, but almost impossible to service other customers in that area at the same time.

As a distributor, we can not work with such a small window to make deliveries. I will continue to shop at other competitors.

On 2/16/19 I purchased a dryer from HD on Sunset Blvd.in Lexington SC. I was refused the 10% military discount. Mgmt. advised me corporate won't allow it. Since I purchased most of my appliances from this store (check computer) I found this regrettable I checked at Low's who was definitely ready to give me the 10% discount for the same dryer, for the same prize that H:D charged without the discount. I am in the market for additional appliances and surely will consider Low's.

HD lost a good customer, friends and family

i wanted to return a lawnmower that no longer starts. I bought it exactly one year ago, and was surprised after all the money i have spent at your camarillo location they would not let me exchange it. I would like to know if there is any way to satisfy me as a loyal customer, or should we shop at a competitor. Thank You

I went into the Home Depot store in Capital Heights, Maryland to purchase appliances. My sale associated was Tom who was very pleasant and efficient initially. I bought a refrigerator, microwave, and dishwasher. My problem started with the delivery of the products and the rude statements made.

I cancelled the entire order and asked for a full refund. Tom tried to process but had to ensure that all items were processed back into the inventory. I made seven trips to the store and had a very unpleasant conversation with the store manager Ashley.

She was short, non-responsive and uninterested. I asked her why my refund was not processed and she advised that it was done incorrectly to begin with. I was promised that the refund would be processed promptly to no avail. It took me nine trips to…

been trying since dec 28th to get this fence every time i call in i doc my notes @ home time/date who i spoke to the customer service dept is not worth getting my blood pressure up all they do is try to talk circles around you they did nothing to help me also every time i ask to speek to someone higher then yourself to help me im told im the highest there is i really dont hope so for homedepot good but i believe so with a customer service dept like that i would rate you a -0

i show him what door I came in and even a worker said they saw me bring the bits in the store this is bullshit the manager refuses to give me my bits back he said I can't wait a hour for till he looks at the camera I've been here waiting for a long time all ready..

My husband purchased a Maytag dryer on 2/16/19 ( Invoice # H4286-65966 was to be delivered on 2/21/19 ,well the dryer came and the men who were making the delivery said it would not fit going down the stairs to the basement after measuring the box it was in and not the machine itself ( we already measured the old machine and stairway before going to the store to pick out the dryer ) so they put the dryer back on the truck without opening it and returned it .

This will make us think very hard about purchasing anything again from Home Depot.. George & Sherrill Sadowski Home Depot Store 4286 Johnston RI

01 ord id h6661-229106. the guy taking the order was real good, he said 3 can be delivered to my house, the other 2 I would have to pick up. ( I do not answer my phone to unknown numbers, as there are to many spammers ) I received a message 2/1/19 on my phone from the delivery guys, gave them a time they dropped them off.

now two more weeks go by and I have not heard from your company, so I call to check status, they say we shipped them back because we could not get a hold of you, WHAT???.... so I ask for a manager, Nancy claims she is a supervisor and yes we sent them back, oh boy I was mad, she said she would reorder and have them sent to my house. yea, thank you Nancy...

well 2 week later (today) 3-1-19 I call to check status and was told they are here? WHAT? I wait, the phone rang…

The online order is terrible with extremely slow delivery. I placed online order on Feb 13, the estimated delivery was Feb 25 to 27. The customer service was awful. When I called for slow service, they claimed there is nothing they could do and there is nothing wrong with their process.

I will never order from Homedepot any more.

3 GPM presser washer. On January 23, 2019, I dropped my presser washer off at your rental department to see why it will not start. The service man informed me that it would be a week and a half before he could get to it. No problem.

I went back to pick it up after receiving a call that it was ready on January 30, 2019. 85 when I picked it up. I tried to start the presser washer after I returned home, with no success. I called Home Depot back at several tries to start the presser washer.

I finally called Home Depot, and the service guy told me it might be flooded. Let it set, and try to start it later. On February 6, 2019, at around…

On February 13, 2019 at around 4:00 p.m., I brought my presser washer back to the Home Depot (1919 Wells Road, Orange Park, Florida to have your service man see why It wouldn't start after he said he had fixed it a couple weeks earlier. I took all the gas out of the tank to transport it to the above location. The service guy asked me if any gas was in it, I told him I took the gas out of the tank for transporting it to their location. He said he'll take a look at it. I walked around the store and purchase several items. When I return, the service man told me I had water in the gas. Let me back up here. When he claimed he fixed it the first time, he was talking so fast, I forgot to ask him to start it up. So I put the presser washer back into my car.

He showed me some gas in a plastic…

I placed a special order for blinds on 9/6/18. It was the first time I ever heard the word valence return. When I came home and looked at my existing valance returns, I knew there was a problem with my order.

The next day I called the store and spoke to someone in the blinds dept. and explained that although I was ordering inside mount blinds, some of the 3 of the windows, aside from the one on the door which would be outside mount, would need valances with returns.

This is because the depth of those windows isn't quite deep enough for the blinds so they stick out some. I emailed pictures as Home Depot staff requested and then I waited for a call back that same afternoon as promised.

That call never came so I sent another email the following day. 3 days later I received an email and was…

Hi I've been a loyal customer for many years. But your store in richmond ca. has a problem and its getting worse. Many latinos are using valuable parking spots thru-out your lot all day long and not buying anything. They are either looking for work or selling mangoes and oranges.

The place is a zoo. They block the walkways around the entrances, throw trash on the ground, and harass valuable customers as they approach the store . They hang out in the lots sitting and standing and block empty parking spots because they won't move.

Trash bags hang from the trees in the parking lot where trash builds up from them. They can be seen pissing between the cars in the lot also. I won't let my wife go there and shop by herself anymore.

Your security used to keep them out of the parking lots but I…

Went on website and saw that if you ordered $45. It more that you could get free delivery to your home. So I placed an order and it totalled $60. I chose to have it sent to my home address so I would not have to drive the half hour plus each way.

After completing the order i was sent a confirmation regarding my order. I saw that only 2 of my items are being sent to my home address and the other items were being delivered to the store I didn't want to drive to.

I called to cancel the order two order twice and was told that the 2 items that were being shipped to my home could not be cancelled, some of the items that were being shipped to the store were cancelled, however a couple of store bound items could not. I would have to wait for them to be delivered to the store, call the store and…

I have been a customer of home Depot ever since the store opened in Westerly Rhode Island, I spend over $10,000.00 per year in the rental department alone. On Thursday February 14 2019 I rented a dump trailer for a 24 hr period. We took the trailer to job, loaded and went to dump, the electric hoist went up only half way due to weak battery, had to unload concrete and broken block by hand. The trailer has a solar powered charging system so we went to job ,loaded trailer and went to dump,no power for dump cylinder. So we had to get a truck and jumper cables to get it to work.

I returned to home depot in westerly RI to see if they would change battery and be on my way back to work instead the tool rental supervisor had me unhook and put towards the sun ,saying "its solar charger and is weak…

I am writing about a Home Depot policy that is, in my opinion, unfair to the customers. I purchased an Electrolux Washer/Dryer (over the phone from California) for my daughter in Austin. As you know, the purchase includes delivery & installation.

I admit the purchase was a year ago, but my daughter hasn't spent much time in her apartment. The washer recently began to leak, and the dryer vent is clearly not hooked up properly, as her apartment steams up and "stinks" when in use.

" As a building contractor for 40 years, I'm very well versed with these kind of issues. I agree that in most cases, if there was no leak for 30 days, one can assume the installation was done correctly, however, it's possible that the leak was a very slow drip, and

took a long time to show itself, or perhaps the…

It takes 20 to 30 mins for someone to answer the phone. Then they ask you twice what did you say. Your service is terrible and it is a wonder you are still in business. Even when you get to someone thay transfer you two or three times before you can even talk.

What a disaster for Home Depot.

My complaint is with your delivery service they to not want to do their job. I have made three (3) purchases since September 2018 . Each time it was some made up problem. This time I purchased a washer on February 2, 2019 .

Measurements were made correctly before purchase delivery person try to say they weren't returned product. I had a professional contractor do my measurements to make sure they were right said there was no reason my should not had been delivered.

Already had two washers before , also a dryer that was delivered from your company. As a senior and long time customer it has caused me an inconvenience not once but twice. My space is 27cu ft.