H&R Block

I went to you office in People's Plaza in Newark DE to have my taxes prepared. Afterwards I proceeded to pay the lady at the front desk for having my 2017 taxes prepared, she had me to swipe my Discover Card several times telling me each time that my card was decline. 00. 00. 00 from H&R Block.

I was told by the cashier @ H&R block there was nothing she could do but to void the check and that I would need to wait for the hold to fall off my discover card. 00 and no Taxes :(

So now I called the RR retirement board and received the missing forms ( which scares me because I cannot figure out where that form is or in who’s hands) Now I set up a second appointment and was informed that not only that they are not responsible for the late fees but they might also charge me to correct it If this is H&H policy after 15 years of using you guys with the illusion of you guys backing your work has not only vanished but

also is not a policy to keep your clients. Not only do I feel disappointed in you guys for what I thought you where.

While getting my taxes done it was recommended I bring in paystubs to correct with holdings. Got the “runaround” multiple weeks until office closed for season. Contacted another office who supposedly had my information they asked to call me back and have not heard anything and that was a month ago. Very disappointed!

I plan to change service after years!

I came to h&r block to file my late husband's taxes. He passed away in November 2017. His 2017 taxes were filed and processed. I recieved tax slips for his estate for 2018. I brought them to h@r block. I was told that his taxes needed to be adjusted. 00 in March.

They said they would adjust everything for me. At this current date nothing has been filed. I have repeatedly come to the office to get this resolved but to no avail. His tax forms cannot be found and I can't close his file.

Nobody has any idea as to where my husband's file is. I'm at a stand still. My husband's name is Leonard Linden Wylie. His social insurance number is 635 400 559. Please help me resolve this as it's very difficult for me to continue this. I need closure.

Myself and my daughters was filing. I was filing head of household claiming them also but they get their own return as well. Madison Holbert was filed wrong they did hers as head of household causing them to not except mine so they all had to be amended and I also had to pay Madison‘s return back and

I’m still waiting on mine to be amended and I filed at the end of January on beginning of February but yet they are still charging me for doing my taxes although it’s been a complete disaster. Very unsatisfied as I still wait for my money

I will never be using this service again. I had a simple tax return I filed jointly with my spouse and I find out that the tax preparer did not file the 10-95A form for my spouse and her child.

I called in to the toll free number and was told I needed to make an appt. Three days later I take off work along with my wife who does the same go to the tax office to be sat in front of a woman who speak severally broken English who proceeds to give me a post it note with a 800 number for the health market place that I can find online like any other person with Google and any type of IQ.

So I let this go. I proceed to spend 4 hours on the phone with IRS HnR block and the marketplace figuring out that it was paperwork that we had brought when we filed originally. Now I'm mad. Set up an appt.…

I am working on 3rd amended filing with the H & R Block. Now money is owed to the IRS. This is all the on the people at H & R Block that made these mistakes. I did pay for piece of mind! Now I was on the phone with your complaint department and they transferred me to the survey. How can I speak to someone that can help me? I will be happy to speak to someone about this matter. Please call me at 303-961-2233. I will be happy to send my file to someone.

What kind of company are you?

Help Ediana Bjerser

Linda at H&R in Fountain inn, made an error on our 2016 return. We hired a better act. 00. He found her mistake and was able to save us this money. I tried to resolve with her prior to talking to another acct.

she said she put down what we told her. The problem error was in her figuring of our per dium. 00 we paid the acct. that straightened her mistake up. By the way, they owe us money! 00 plus a lot of lost sleep! 864-498-3656

Sending me a Fake Tax Return Filing Fee, I did go to the office for consultation of tax filing but when I met the Customer services rep, she looked incompetent and was making mistakes while filling in my information, there were documents missing , I left the office saying don't submit my tax Returns as some of the sections are left blank and info is missing.

I never called them or went to see them again to File my Tax. Since they had the copy of all my documents they said they have filled it on their own. This statement is wrong due to unsatisfactory services, I never told them to file and I went to another company.

They lied in the letter saying, the letter they are sending is the FINAL NOTICE for the unpaid service fee of $393. This whole situation is very upsetting and I want to…

Now I've just filed for 2018 ,and assured that any debt of mine is ok. And again I've filed with h&r block. 00 total for my fees from this year plus the balance from last year. I. found out that she liked after calling h&r block customer service department.

watch out people,make sure you are watchful when doing business.

I filed online before the deadline. H and R Block continue to put in their own information and neglected to put in the information for my rental units Schedule E. I have three reference numbers regarding my efforts to correct their mistakes

Without being told that my 1040 easy was going to cost me435.95dollers yes there was 2016 1040 easy and 2018 1040 easy but if I was told the price I would had said could not afford that it took Moriah Jagoda 35 minutes to do this I make 15,000 a year to take almost half of my taxes is taking advantage

The tax returns was filed by H&R block for myself and for my husbands and kids ITIN in the month of Jan 20,2019 .The ITIN got rejected from IRS on may month, which delayed my returns processing.

In the month of March, the ITIN notice came to my home stating the authorized valid documents are sent( which seemed missing from H&R side as the documents are already submitted form my side) The H&R block stated , the issue is with their Agent code sent and they ignored the exact reason for rejection and updated the agent code and sent again to IRS.I contacted after one month to IRS to know the status and they again mentioned the authorized documents are sent across. I informed the same to my taxpro on April 26 , which she shipped overnight to the IRS, after which the IRS mailed me the rejection…

I have been an H&R Block software customer for 19 years. I have had many problems with my purchased software program this year and i had called customer support several times, trying to finish one last return and to use one of my 5 free e-files.

i had a problem when i first downloaded my program with the activation. i called support and they sent me another activation code. I did several returns using 3 of the free e-files. When I was working on 1 last return, the program would not save my return and it would not let me e-file.

I called and I was sent another activation code but had trouble with that as well. i called one more time and the customer support lady was very rude and told me that I had wasted many man hours of their time and unless I was going to get a new computer they…

I filed my taxes and still have not received them however HR block has received full payment and has done absolutely nothing to assist me receiving my return. John lepley won't even return my calls or emails and the ladies in the office are extremely rude there seems no one will help me with my money, when I call the IRS or the helpline for HR block all they can tell me is that my money has already been deposited on March 13th which the bank that it got deposited to is that of h&R block.

97 ( transaction # 5236721701016724603090),Order (A76F9DH8CAG64CA3) never received email or text stating the 2017 taxes were rejected. I did not know this until I filed 2018 taxes and they were also rejected I could not understand why? So I requested my transcripts from the IRS (4/22/2019) I received a letter that stated I did not file my 2017 taxes.

So I called (209-951-7147) set up appointment on Saturday, May 4. 2019 at 9:00 am at H&R block on 315 West Main, El Cajon, CA ( confirmation# 319938782). The dark haired woman never introduce herself to me, just asked if she could help me, I told her my problem, she said that's what happens when you don't come in.

Had me take a seat in her office, put my information in the computer and said yeah, your taxes were rejected, you did not receive…

I was charged 656$ for filing my taxes.

I wasn’t good and was intimidated by the whole process so I went to H&R Block bc in the past they helped me so much!!! And I never had to pay 656$ So I trusted them.

I not only was charged 656$ for the services I also owed more money to the state and government than I ever had to before without getting anything back. I found it weird but like I said I didn’t know how to file my own and how it went so I believed the women who helped me.

I decided I would do my own taxes this year bc I was low on money as it was. I used turbo tax and used paper work from my 2017 year to help me through the whole process. What I found was really annoying bc there were things that could have applied to lower the price of what I would owed the government.

I paid…

In February 2019, I filed my taxes with H & R Block located on Winchester Road and I-385. My tax preparer's name was Dedra, (901) 292-6130. 00. I paid them this amount. She didn't tell me about the entire amount.

This was for failure to file taxes, penalties and failure to pay taxes. 00. 00 cash. 00 back and told me to keep quiet because there was another lady at the front desk. She immediately rushed me out of the door without a receipt.

When I got in the car, I called the police station and told the officer what happened. He asked me did she give me all of my paperwork. " I went back to the same H & R Block on April 26,2019 to file 2017 taxes.

00 for their services rendered for filing my taxes for 2016. I explained what happened and told him I was filing a complaint against Ms. Dedra.…

I visited the location at 148 West Drive,Brampton on February 23/19 to have my tax return done. 00 and the lady doing my tax questioned if I will be getting a ck from CRA or direct deposit, at the time I did not pay attention to her questions, but she told me a few times don't look for the money until July or August.

00 and money will be deposited to the account on file. On April 5/19 I called CRA to ask when will I get the money into my account. CRA then told me the deposit was already done, I explained to them I never received the deposit and asked to confirm my account and was told on March 20/19 I called and changed my…

Went to have four years taxes done and payed 510.00 for tax preparation and the IRS said two of years was off miss. Dont have your taxes done in Redwood city off people getting your tax wrong. 6mouths of delays.

I had my taxes one for $230. i was told my newly purchased home as well as other thinks like local taxes were irrelevant to my file. My return claim was filed, and denied over night. it was explained to my by the preparer that i was to come in and sign off, so I looked for help else ware!!

A personal preparer told me to ask for my documents, and a refund, and to never go back. I called my local Madison OH. office ware I had done my prep and asked for a refund. After a ridiculous arguing match w a preparer the manager came on the line.

He insisted i sign off on his return and file. I refused and demanded a refund. he said Fine!! and slammed down the phone. I called back to no reply... An hour later the manager called me stating a refund would be mailed if I return the H&R packet I left…

I would like to file a complaint against my tax preparer. 5 hours, fourth she hollered out her office door as I was leaving, in front of all the other customers, don't be surprised when it costs you $500, fifth I didn't get any phone call or email stating that she was as going to file an extension, even after I asked her if she would get them in on time or if I should just enter it in myself, sixth my taxes are still not done 4/28/19.

I'm very disappointed in the service I once thought was great, i have been doing my own taxes the past few years and this year i had other deadlines to meet so i panicked to get them in on time. I don't even want her doing my taxes I rather just take them back to do them myself.

Tax specialist Gin Marking out of Waunakee is not the person to go to if you…

Well let's say I was supposed to get 187 back and I told them to take your 55 out that she told me she was going to charge me no not that I not only get no money you said that you put money in my account which is a lie and you try to say you sent me a check another f****** line thank you for f****** me for my 187 f*** you and the horse you rode in on n***** f****** service never not even a point one f****** rating f*** you and

I hope you choke on it

This not a complaint as much as a question. My Wi state return that H&R figured was different than what the state figured. The state calculated my taxable income was $1590.00 more causing my return to be $113.00 less than what H&R block calculated. I would like to know what would cause this. This caused my return to take a month and a half to be deposited into my checking. If you need to see what the state figured and what your software figured I can copy and send to you .

Thanks Barb Lawrence

Block accountant, Nancy Wang, did not discuss or explain charges ($900+) and did not make all deductions allowed including One Time Homeowner’s Sales Exemption. Paid several thousand state & federal taxes, no explanation and incorrect personal address (corrected after filing). IRS. 00 paid CA. 00. “ HI. 00.

“ Ms Wang has made herself unavailable. 559 38 3851 Stuart Read 801 So. King. St #4110 Honolulu, HI 96823 Cancelled your FEE PAYMENT, will reauthorized after full review of this unacceptable reporting and is corrected. Thank you

00 available. We of course accepted this thinking it was part of our return. Turns out this was a predatory loan at 36% interest. This was not stated when we where told we had a balance on the card. I consider this fraud and predatory lending.

I will be contacting the states attorney general's office and the better business bureau. H and R block whom I have used for 20 years for taxes and have been getting an advance since it has been available for Christmas for my kids has lost a long time loyal customer.

I will tell everyone I know and post on Facebook do not use their services they are loan sharks.

Tax preparer was James Rouse out of Flint office on Dort Hwy and Court Street. First appt. I waited 30 min due to some confusion with computer system. Then a 5 min call was taken during my session after already waiting 30 min.

I told Mr Rouse I'd be filing W2 along with home heating credit. He failed to inform me that everything must be sent all at once. My W2 was lost. Had to file amendment. IRS is now requesting further info concerning heating credit.

Still have no idea when I'll receive a dime! Office I went to is only open for 45 min appt slot so can't even go back for help. Mr Rouse needs to retire. Inept doesn't begin to describe the horrible service he provided me!!

I have been trying to contact since March 28th 2019. I was told my IRS payment could be made through my bank account information and would show that it was withdrawn in 1 to 3 business days. I had my taxes done March 25,2019 and have been looking for answers ever since.

After no solid responses form the location I had my taxes done at in Philadelphia, I received a different explanation every single time I got through. It was a nightmare even to get that. I had to call 4 times in two days to get a call back.

At that time it turns out my rep had been given the wrong information and would get back to me after researching. 2 days and nothing. I called again 3 times, no answer, so frustrated I called customer service. I had to set a phone appointment with the rep to even receive a call back.…

I moved from Indiana to South Carolina and filed my 2016 taxes at H&R Block; trusted tax preparers at this company for all my tax needs since I started filing my taxes. Recently the IRS sent me letters saying that I didn't file all paperwork and I owe$9000 for late fees, fraud, and interest.

I understand that I owe the taxes but the H&R Block 3742 Ashley Phoshate Rd. C. 29418 should pay all charges that has accumulated since they misplaced some of the paperwork I took in. I take all paperwork in every year and I paid this passed year when I moved back to Indiana.

Thank you for time and hope you can assist me with this issue.

#1--It's impossible to speak to a real human being about a glitch in the software. This, after having completed both my federal and state tax documents, but before I filed, I needed a figure from my rental property for a local tax. When I went to that section, I discovered almost all the data had disappeared and I had to fill it in again before filing. The same thing happened to me last year, only on my other business. Had I not checked on that section this year, I would have filed a totally erroneous return.

Further, on last year's tax software, my estimated quarterly payments were calculated and coupons printed. This year, that didn't happen.

I was running late on filing my taxes this year so I went to the closest HNR block. We had 3 W2s and a standard deduction and HNR charged me $673 for my taxes. Since they did not mention the fee beforehand and went ahead and e-filed the taxes I was forced to pay the fee. Beware of this place. I feel like I was put in a spot and forced to pay much more than I should have.

Location - 922 Market St Philadelphia PA 19107 Tax Consultant - Cindy Moss

The one in High Springs on 27 are very rude. I work next-door at a preschool. They have came over multiple times complain about our parents parking in their parking lot for only 3 to 5 minutes. We only have three parking spots on the road.

I went over next-door and asked politely if they could move so our children were not in the road. The receptionist who is the one that been complaining wouldn’t even look up at me. She rudely told me no that our parents can park behind their building?.

The customers were very rude also. The receptionist proceeded to tell me and all of the customers that it is a public parking spot. H&R Block is private. If it is private then why are we allowed to park behind them but their customers can’t!?

I had a local H&at Block file my Deceased Mother’s taxes several months ago. Susan, who did them told me there was a problem filing for the state of CA and she was going to mail the forms in. Well over a month later I called to see what the status was with CA Return and she said she “dropped the ball” and never mailed it!

” I have still not received that call and today is April 15th! I have left 2 more messages for her, with no response. We are trying to wrap up my Mother’s Estate, and Susan is the only thing holding it up!

Why am I PAYING someone else to complete a job that has NOT been completed? Now I fear penalties for being late. How am I supposed to know that she completed her job?

I used your h &r block on line filing and services. She told me to submit a 1099R from a bank that did not send me one. Then got angry with my upon deleting info. I feel as though she wasted my time constantly being told As to click away the time.

I ended the chat frustraded and completely dissatisfied Please review my chat I am officially requesting a refund of charge from this “tax pro “service.

The manager at the Window Rock, Arizona location has no clue how to run an office. I dropped of my W2 last week scheduled an appointment with my regular tax preparer. I arrive 20 minutes prior to my appointment time today, and told I have no appointment!

I ask the manager I saw you last week, you scheduled the appointment what happened? No explanation, she pretty much blames it on her coworker, no apology, no responsibility what so ever. I have always come to location to have my taxes done and received excellent service.

Said to say not this year!

2 thumbs down Ur guy Aaron Zonana was a idiot. Not only did he not explain what he was doing with my return but did not help me in any way to help me understand why the figures came out the way they did He was not helpful, did not explain fees I had to actually email him forms for me to fill out U cost me 3x the amount that turbo tax would have cost me for the same exact service I WILL NEVER USE YOUR SERVICE AGAIN AND

WILL TELL ANYBODY THAT ASKS THAT YOU ARE NOT WORTH USING IN FACT I AM CONSULTING LEGAL ACTION TO STOP YOU FROM RIPPING OFF OTHER TAXPAPERS FROM USING YOUR SERVICE

Last year I had my tax at hr block they were done wrong IRS taxes were not done nor newyork state were done the lady o ly did new jersey.so I came back this year and they were amended..last year I got the insurance when it was time to pay me the insurance they short change me by 314.00 dollar tell me nj tax own me 300.00 and state the nj taxes were amended a second time I try to ms norma about my second amended I left a mess never received a call back yet

I went to the H&R block nearest to me to file my taxes. The tax preparer did not go over the pricing prior to doing my taxes. 00. I was expecting the price to be much lower since I had filed with HR block years prior and payed much less. 00.

As she did not go over the pricing prior to doing my refund I had no idea what I was in for. 00 for the tax preparer's time. The whole process took an 1 hour and 15 minutes. I now not only had to pay $25 dollars for absolutely nothing but over an hour of my time was wasted and I now have to file on my own which will take me more time.

It was also a very awkward situation to be in. 00.

While your offices do not open on time (7 AM CST), after getting a representative, they are unable to help or provide proper technical support. My downloaded software won't open (It crashes at opening) and I can't convince anyone to get me to a technical IT specialist that can help me fix this issue. I can be reached at 612.396.6428.

I did a drop-off tax return. When it was completed I got a call from the receptionist saying my return was done and we set up a time to come in at 6pm and sign the paperwork. When I arrived the paperwork wasn't ready and I was told to come back the next morning because the tax preparer was too busy with another client he had already.

I left the office while my husband stayed to talk and figure out what was going on. So the tax preparer comes out of his receptacle and shows my husband a list of items that we are missing for our return.

We had some of those items last year but not this year which I explained to the receptionist. There were things on the list that never even applied to us that could've transferred from last year's tax return.

For instance, one thing he said we were missing…

I just retired and moved in with my elderly mother. She mentioned that HR&BLOCK did her taxes. I know taxes are pretty inexpensive these days. Long story short I was SHOCKED when she charged over $250 to have my taxes done. IT WAS NEVER DISCUSSED.

I could have taken them to a library or senior center and had them done for almost nothing. I am just sick about this especially when I read that pricing was suppose to be discussed AHEAD of time. I think I should get my money back. Rita Moon

My daughter normally does my taxes online but I have since moved to Michigan. My mother suggested I go to H&R Block because you did a good job and it was inexpensive. I probably could have gone to a library or to a senior center to have my taxes done for free or close but you are right around the corner from where I live so I thought I don't mind paying a little bit to have my taxes done.

I was not at any time shown what this was going to cost me. Until she totally finished and told me it was over $250! And from what I understand what I read I'm supposed to be given an estimate before we even start.

I was not given that! I would like my money back! She never verbally or physically told me what this would cost until we were TOTALLY finished.

H&R Block over charged services and I bring evidence that the charge has been paid and they send me a case number and an email apologize and clarify and that in 10 days I will receive the refund of the over charge and it has been a month and I didnt received anything. I call to the client service and nobody can help because they dont know anything and same in the office.

Made a payment arrangement for money owed to h& r block .which is just like a contract but instead of honoring this h&r block stole the money from my tax return .What kind of sneaky business is that.15 year customer us going to leave.

I have decided to use H & R Block to do my 2018 income taxes. I was not satisfied with their services at all. I'm very upset.

First of all, the person who had done my taxes was not professional. I had to help her with some printing issues she had on her computer. I was told to come back another time until the computer was fixed. In the meantime, the employee of H & R Block tried to reach out for help from her IT department without success. As I had to return a second time later that day, the printer was working. Since I was getting a refund from the Federal Government of Canada, I was not given a choice on how to receive my refund. A H & R Block Visa credit card was the only option I had to take in order to receive my refund. H & R Block didn't know how to submit my refund on this Visa…

It was bad enough Lee Noel,at the H&R Block located at 13909 Nacogdoches Rd San Antonio, Texas was offensive during our tax preparation,she again displayed poor customer service when I called today to inquire about a problem. During the preparation,made a snide comment about being "just a housewife",and a condescending tone to her voice when making a comment about my former employment,a company I had worked for since 1998.

Her nasty tone did not entice me to disclose any personal reasons,which were none of her business. 95 less than what she said it would be. " The help she was willing to give was tell me,"the IRS accepted your return.

If you have any outstanding debts,school loans,back IRS fines,they'd take it out. " We have neither. Over 20 years,I've used this company. After the…

The Upfront pricing is Bullshit!!!!! They had the prices posted, but hald I known it would cost 450.00 to file my taxed I wouldn't have filed with H&R Block on Shelby Street in Indianapolis, Indiana.

I am trying to get an issue resolved regarding my income tax return. Our income taxes were filed online at H&R Block.com. in the process H&R Block offered a $100 bonus. the option we chose was the gift card from Amazon. On March 13th, $4.00 was deposited to our checking account, the other $2000.00 was wrongfully sent to Amazon. I have spoken with both H&R Block and Amazon multiple times to no avail. the following is a detailed statement of the process i have been through to attempt to resolve this matter.

To whom this matter concerns: The following information is to the best of my knowledge. My wife filed our income taxes(as she does every year) with H & R Block on February 6th, 2019. While preparing the taxes, it was offered to us that we would receive a $100 bonus as a first time filing…

I made an appointment with the H&R Block in Mainz Germany. I spent 20 min with them and took their advice on filing. They were “so busy” that they sent me away to work on my taxes. This consisted on filing a 1040X and then completing the paperwork. 00.

When I went in to finalize my filing they did not even have the courtesy to help me electronically file or even show me what exactly they did. 00 for what? I would like to here back from management. This is unacceptable.

Your company pulled my SSN from the cloud or somewhere & put it on my son's taxes at your office branch. I used the new snap shot of your w-2, but did not file. Only checking to see what I would get.

Not realizing this I filed electronically thru turbo tax and got denied because someone else used my SSN. This started a huge mix up and took several days too figure out. Your branch office helped us, but I had to file by mail and have at least another 12 weeks to wait on my return.

I am in desperate need of my return and usually have it before the 2nd week of February! I am getting more agitated every day I think about it. Called the IRS and it took them an hour to find my papers or it would have been longer!!

Your company needs too look into how this could have possibly happened and fix…