IHOP

Had the worlds worst service in the Watertown NY IHOP. Went I. Got Breakfast and after being seated for 10 min the server ask if we wanted something to drink. All three of us as for Coffee. Waited 15 min and then when she gave us out coffee for three people she had four creamers. And no cutlery.

We asked for spoons and she said sure left and went back and forth serving several other people. After another 10 min I insisted on the spoons and she casually went and got them. Of course coffee was cold by then.

Now we are waiting on our food orders and waited 20 min. And the asked when it was coming. Was assured soon. But another 15 min go by so I called he and told it it either comes in the next two min or we leave.

Finally it comes but without toast as n ordered. After another 12min the toast…

In regards to order number 16344430782726144 I ordered the sirloin steak tip meal. I received my food so late it was cold. The scrambled eggs were stuck together and the cheese was not melted at all. My hash browns were also burnt. On my pancakes I ordered strawberries and bananas for the toppings. The bananas were dried up and they resembled shrooms. I was extremely disappointed in my food because I paid nearly $30 for this meal and it was not was expected at all. I would like a refund. I would like someone to get back to me on this. Thank you!

Aisha De-Bose (314)699-2411

IHOP Orem 1730 Saturday Burger was raw and in the middle cold. The fries were old as if they had it there for long and just put it again in oil. I paid for quality service and product. Server socializing with other tables.

Never coming again and will tell my friends not to come.

Order one big steak breakfast charge for three online and shows on my bank statement over charge

I placed an online order via tbe IHOP app. After arriving I waited almost 45 minutes before finding out the order had not even been prepared. After another 10 minutes of waiting on mgmt. and asking for a refund a Mgr.

finally came up to get my name. After waiting an hour and 10 minutes said order was shown to just come through their system.

Como siempre es costumbre ir con toda mi familia ir a desayunar es domingo febrero 19 como a las 10 : 45 de la mañana todo estaba bien la mesera estaba amable sirvió los waffles q todos abiamos pedido pero nos hacían falta los cubiertos estábamos serca del caunter donde estaban me levanté y amablemente le pedí a una de mesera q justo estaba ai si porfavor m daba los cubiertos y ella m respondió con grito q cuantos y le dije yo q pa todos ella justo estaba frente a la mesa y me grito nuevamente te pregunté cuantos y yo me sentí tam humillado y molesto q le dije olvidado y me fui a sentar y entonces ellos los empeso a contar en nos alta uno dos tres cuatro y sinco pues éramos 5 entonces fue y me los tiro en la mesa y me ablo en vos alta yo solo t quería ayudar me sentí tan descríminado…

The atmosphere in the restaurant needs improved. My Husband and I waited thirty minutes for our food and when served the food was cold

Just went to IHOP in Mt Pleasant SC 02/18/23 @ 7:00pm. At least 10 people ahead of us waiting to be seated. Eventually a waitress came and said due to no other wait staff they could only do to go orders.

All of the people ahead of us left angry. We waited but no one took our order. Four more people came in. Again a staff person came and said to go orders only. He said the manager had just left a short time ago and expected them to just deal with it.

What a poorly ran IHOP and that owner/manager should be fired.

I am currently sitting inside IHOP store #3242 in Summerville South Carolina…. Very disappointed. I came here with my mom and there was only one set of guest prior to us being seated. There were at least 5 employees and a manager that I seen.

So they were not short staffed or busy at all. With this being said … it took 25 minutes to get our food … eggs pancakes breakfast meat. Nothing that would require long periods of time to prepare .. hence steak .

The server only came back when our drinks were empty and when I heard one of the employees who seen me wondering where our food was told management the manager looked our way and proceeded to go sit down . Not once were we ever apologized to about it taking them so long .

HORRIBLE customer service and person fir manager . I have worked…

I purchased an IHOP Gift cared during Black Friday & Cyber Monday Sale and received a $10 Bonus Card. Dine-In # 3101 3800 0051 3100 641 Online: C78PZ00C. I submited the Bonus Card and was told that the card was invalid, once by the manager and once by the server.

I am upset that this was the first time I purchased a gift card from IHOP and expected to use the Bonus card at the time of my dine in purchase only to be turned down. I would like this resolved so that I can take advantage of this offer without further problems which expires on 2/26/23.

I would prefer a plastic gift card in the amount of $10. , Richmond, TX 77406

Hi, I placed an online order through the (store) app/website and it happened that I didnt receive my order. I tried to call the store and they asked me to call DoorDash. DoorDash on the other hand said that they will take full responsibility, however, since the order has been placed directly through (store), you have the authority to process the refund back to my card.

That's why I'm here asking for assistance since I am not able to call your support line. References I got from DoorDash:

My daughter and her basketball team went to our local ihop to celebrate a win. The waitress they had was rude, impatient, and disrespectful to the girls. They called to speak with manager. The waitress answered stating she was the manager and she isn’t.

Manager finally answered and waitress proceeded to apologize but, told lies about the experience. This is unacceptable!

I’m not writing a complaint, but a compliment to the IHOP at 148 N Dupont Highway in New Castle, DE 19720, I believe the store #0560. I had a wonderful experience from when I entered the establishment, the host was welcoming and sweet.

The server was very energetic and had a wonderful personality making us laugh during our stay. The food came out quick, very hot and correct. The server Jo was attentive and so was the manager Jessica. Everything was fairly priced within reason of the economy and food costs.

We will definitely be returning customers!

I was at the IHOP on Queen St in Connecticut yesterday morning. When I walked in there was no one in the reception area. I sat down myself. After a few minutes a waitress came out of the kitchen with an order.

She was actually running back and forth to the kitchen and dinning area, taking payments and serving customers. She looked at me and gestured to me and a young family. After about 15 to 20 minutes she came over to me.

I asked her if she was alone. She stated she was and the other watress was a no show. She also stated that the manager had left. She took my order and my food was served promptly. I would like to commend her for her work ethic, I didn't remember her name but she was very sweet.

I felt bad that she had to run around like that, but she got the job done. The date was…

I was at ihop today in Victor ville California Me and my husband and my mother in law were eating One of the waiters said followed me And stated Really loud And aggressive Stated that I needed to go flush the toilet ruined my whole meal had Whole restaurant staring at As I left crying she was in the kitchen with all the kitchen workers staring at us laughing I eat there all the time I don't think that that should have been handled and

I don't think that situation was handled right I would like to speak to somebody about this immediadelete thank you for this time consideration in this matter

m. Ramiyah, our server, and the hostess, were both fantastic.! A worker named Savannah made a very loud remark during our meal stating "I would never allow someone to take me to ihop on Valentine's Day" and laughed. There was also a couple sitting behind us who asked if we heard the rude remark .

My husband and I have made it a tradition to come here for breakfast on Valentine's Day for the past few years, so Savannah's comment really upset me. Truly, after hearing that, I have no desire to ever return. Just wanted to share my experience.

If I could give a zero rating on this restaurant I would. Breakfast ordered online to be ready at 1003, arrived at restaurant at 1000. Was told no such order was placed. Showed the person the online order. Was told it would be ready shortly.

15 minutes later was told it’s at the back of the line. At the 35 minute mark order was ready. Got home, order was incorrect and cold. NEVER AGAIN WILL WE DINE AT IHOP

Having worked in the food industry I was very grossed out by our server on my visit to your location on 4422 ontario mills parkway. His name is Luis and I believe his employee number is 0019759. His hair was big and loose (not hair tight or pulled back), we know long loose hair in the restaurant business is not the best choice.

His appearance and body odor was like he hadn't shower in days, his nails were long and dirty. I didn't want to make him feel uncomfortable as it was not my place to state the facts but I was truly holding up in not to throw up my food or rejected for that matter once he served us.

Please address this issue, it was ver uncomfortable to eat there. Thanks

Service was horrible everyone standing around clowning while my dash order wasn't even started plus they messed the order up twice and had nerve to have attitude and I end up receiving a shity service.

Hello, my name is Jessica Castillo, I am messaging you because I had a horrible time working in one of your restaurants and I am not sending this to complain but to inform you so no one has to deal with what I had to deal with. I am a 16-year-old and I was a server, but most of the time it was just me and a cook and a manager who sat in the back running the restaurant, I was forced to do the job of the to-go worker, the hostess, and

sever all of which I got NO training for, well I got one day of training in being a sever and that was it. I worker from 4-10 (on Monday, Tuesday,Thursday) 4-11(Friday) 2-11(Saturday, sunday) and I never once got a break not even a 15 min break, and then one time when i was turning in my money at the end of the day and

i noticed on my sever check out that n…

The district manager in Ewing township NJ Omar telling me to suck his penis an fucking me in my ass also showing every one his new born son's penis to everyone I tried to talk to the boss Tony but he said he didn't want to talk I will be talking to a lawyer please contact me at 6092562365 so we can get to the bottom of this situation please. Yours truly Charles Ratliff

We visited the IHOP in Flowood, Ms. We waited over an hour for our food and 2 hours for our food and still didn’t receive all of our order.

Also didn’t have silverware and food was cold before we received the silverware. Spoke with the mananger and all she could do was apologize. I will be taking my business somewhere other than IHOP due to bad customer service at other locations as well.

I worked for the Ihop in celebration (kissimmeee Florida ) and my manager was Santigo. Santigo promised a higher pay rate for those working overnight shift. He has hit me in my back hard two weeks ago because I dipped a glass cup in the ice.

Instead of telling me my wrongs. He hit me hard in my back. He uses racist words. Have used them more than once with me. He have called me out my name. If somebody who is above him don’t email or call me back.

I will be contacting a lawyer. The fact that he a manager and using racist words and calling me a bitch is not acceptable and I will be taking further actions if something not done.

This was the WORST customer service I’ve ever experienced.

First the waiter took 10 years to bring our drinks out. Then took our order and forgot to put one of our family members order in. It took 50 minutes for us to get our food and on top of all of that they messed up our orders.

The ihop was not busy there were literally two other customers in the place. Very disappointed!

Went into the store in Grove city Ohio. When we got seared the waitress didn't want to wait on us then her abd another when to back. When I heard them say what fuck we not waiting on them. Then they cane back out and why us he still seating people when there is no server's.

We'll you know people come in to eat. Then we asked for a Manger it took her a little bit to come and they said her name was Jay. When we told her what was going on she didn't say anything to us about went on.

Why is the Waiting area still at the very first door you enter, thereby blocking the usual waiting area, where people could sit down, especially older and disabled people. Please don’t give me the excuse because of Covid. If you are so worried about Covid, then why pack people in a smaller area, with no mask requirements, especially in the cold weather when no one wants to wait outside. Furthermore, the most contamination would be found on the salt and pepper shakers, ketchup and syrup and menus, which we all know are not wiped down with disinfectant after each customer. Thank you for listening to my complaint and hope you will reconsider your policy.

By the way, I do enjoy your breakfasts and the waitress we had today (wish I remembered her name) was superb.

We had to ask for silverware after we got our food. Did not get refills on our drinks and crapes wore soggy. The food was not good and lukewarm at best. The Fryers were way too salty. It took forever to get seated when we got there and the service was terrible.

We never got our to got our Togo order either

I entered the Georgetown, Texas restaurant and no one was visible. Chairs are up on top of tables. After a few minutes I called out hello. A girl walked out of the kitchen appearing bothered. I asked if they were open and she replied, well people are eating.

I asked for a table for 10 and she said no. I asked for a table for 8 and she said no. I said I wanted a table for 8 and she said she’s the only one working and it would be a while.

She rolled her eyes and walked off. That was 15 minutes ago. There is only one table of guests.

Management at ihop Rome ga isn’t good she I guess her name is Ashley doesn’t know how to manage her server crew she allows the servers to argue in public I’ve been here several times and someone is always arguing and she never steps in there also is illegals in the kitchen cooking that do and say what ever they wish to the female staff and management awards them because they don’t won’t to be without cooks for the day someone better check this out things have to change I’m telling someone other than corporate

00 I feel I wasted I guess I need to boycott ihop and go somewhere else

CHECK NUMBER: 9922, TABLE NUMBER: 57.1, SERVER: 201, LOCATION: 2510 FLAT SHOALS ROAD ATLANTA GA 30349, DATE OF SERVICE: SUNDAY, FEB 5, 2023. TIME OF CHECK OUT: 11:44 AM. REC AMOUNT: 47 DOLLARS AND 65 CENT...

GOOD MORNING ON THIS PAST SUNDAY, MYSELF, MY DAUGHTER, AND MY LITTLE SISTER DINED IN AT THE IHOP ON FLAT SHOALS ROAD IN COLLEGE PARK, GA. WHEN IT WAS TIME TO GO I WAS CASHED OUT AND PAID THE EXACT AMOUNT OF 47.65. WHEN THE RECPT WAS PRINTED THE CASHIER WHO WAS NOT MY SERVER ASKED ME TO SIGN THE TOP AND KEEP THE BOTTOM. I SIGNED BOTH PAPERS THE EXACT SAME WAY.......NO TIP WAS LEFT. I WROTE $47.65 VERY BIG AND ACROSS BOTH LINES. I GET A NOTIFICATION THIS MORNING AT 0257 STATING THAT MY RECENT PURCHASE AT IHOP WENT FROM 47.65 TO 56.65. THATS $9.00 THAT HAS BEEN UNAUTHORIZED. I NEVER GIVE…

4770 Vista Wood Blvd Dallas, TX 75232 United States This ihop has bad employees on Night Shift management or higher ups needs to do something about this we wait on the lobby to be sit it.The restaurant was mostly empty and the employees knew we were waiting and saw us and decided to keep laughing playing cursing it’s just bad I hope someone can fix this I’m a General Manager for a QSR and honestly it was embarrassing on how they acted after waiting for 20 minutes we decided to leave somewhere else

I ordered sirloin tips a la carte & usually receive it with mushrooms & onions. It had none of those & very little flavor. I was not asked how I wanted them cooked which is usually medium rare. The ticket said the mushrooms & onions were held & it was ordered medium well which made it much drier than usual & much tougher than usual.

This is something I order on a regular basis because I need protein & can't eat very much. Was not happy about it.

We took our family to IHOP this morning after church and had terrible food and terrible service. The young man who waited on us spilled hot coffee on himself and the table, brought our food out to us cold, and the price increase is ridiculous!

This IHOP has been going downhill for some time and we decided to give it one more try. That was our last visit.

Three of us attended IHIP 36-138 Saturday Feb 4th. To say that the experience was a disappointment would be a massive understatement. We arrived at approx 1130am. Our order was taken promptly by Lisha after being seated. Coffee (not hot and not tasty) came quickly.

We then waited over an hour for our breakfast. Our server advised that the kitchen was very slow. How difficult is it to make eggs and pancakes? Isn't that your business? We paid at 12:54pm, making the entire stay close to 90 min. Ridiculous.

Invoice number is 831809 for you to look up if you care to, Table 74. Check number 1097. The experience was so bad we are disinclined to go back any time soon, which is regrettable, since IHOP had always been a preferred destination.

This all just happened at the 6th street ihop in Los Angeles, CA. Initially, two orders were placed. One was for a stack of pancakes under one account. The second was for a burger and fries under a second email account. Because the accounts were made at ihop when the new program started, they both initially used throwaway email accounts and the names associated with them were both the same.

Email one Oboclown@gmail.con Email two Oboclownobo@gmail.com

As you place an order, you are given a field to enter a name but no matter what you put, the name on the order is the one that is associated with the account whether it’s correct or not. Two of us entered ihop. Joe received the first order for the email Oboclown@gmail.con with no issue. The second was still cooking. He went outside to the…

Rudy tutti, fresh and fruity was not on the menu. Staff was not attentive at all. Wrong food was brought out multiple times. I was very very unsatisfied with the service the food iand the entire experience. I would like to be refunded the $30 that I spent last night at the IHOP restaurant in Lansing Illinois.

this is the second time I've visited this restaurant, and the service was just as bad the first time. I will never visit this restaurant again.

Waited for 5 minutes, not busy, and not one person greeted us or sat us down at a table so we left.

The ihop in portage MI made our order wrong. When we called to explain the issue, the woman on the phone was very rude. We asked to speak to a manager to which she said “we don’t need a babysitter, there is no manager”.

Then threatened to call the police because we wanted what we paid for.

My wife and I went into store #36-238on 1-23- & had breakfast. Here is several things that happen. 1. We were never greeted. 2. No silverware 3. Dirty plate when food arrived. 4. We were never asking if we would like refills. 5.

Only one bottle of sugar free syrup to pass around the store 6. store: 36-238: POS 2382:CHK No. 5793: 7. I emailed Terri. Stazzone on 1-23: No Answer

Poor service. Waited 20 minutes before being acknowledged for a Togo order. No explanation of being sort staffed or machines not working properly was even offered. 45 minutes in this was explained to an elderly couple that waited 5 minutes to be checked out.

Everything thing is understandable except not being acknowledged by any staff member. This makes me fe that I am not important!

Went to IHOP in Wytheville Va and my husband and I both ordered turkey and gravy. Both meals were cold and the turkey was in little pieces. Horrible

We went into IHOP to eat at the Vine Street location in Kissimmee Florida. We entered the restaurant and explain to the waitress that we wanted to get omelettes, but we're not pleased with the way they were made previously because it was stacked with eggs, and and that was not appetizing to us.

She explained that if the eggs are made with pancake batter the eggs become extremely large portions, but she explained, we can order it without the pancake batter and make our egg portions significantly smaller. We agreed and waited for our meal, when our meal arrived, it was the exact opposite of what she explained, and omelettes were at an exorbitant size, very unappetizing and I was unable to eat the meal.

I called her and asked her to have it remade, but then realized it was the same cook and…

We went to your store in Burlington NJ today #2083. We both got pancakes a 3 and 5 stack. She got Tea and I got Coffee. I felt we waited a little long to get ours then when we did they weren't real hot warm I would say.

He never came back to ask us if we wanted more to drink when He dropped off the food he asked then if everything was good. I though hell you just put it on the table. Then when we paid the bill I told the girl he put down sweet tea she had hot tea.

I was told it didn't matter they both are the same price. I always thought tea or coffee was the same price and Iced tea and sweet tea was the same as cold soda. And I still think that. But what ever if that is how you do it.

Now if you wanted to look into this the server is 548/Thomas F check #9252. Oh and there is a survey…

I went to ask Job and the manager Juan Bueno from 10005 Lakewood Dr Sw,Tacoma Wa 98499 he treated so bad and answer me so rude when I only ask what will be my schedule and how much is going to pay me by hours, he answered me you havent started working you do not know nothing and you want to know.

He wasnt nice and neither polite , he shouldnt be the manager. I am need work but not for that i dont deserve to be humiliated. Ihop is a good company but this manager dont deserve belong ihop. I am sorry for people has to work with This sir.

And i hope thing can change .

II placed Order # 15852600644747264 this morning and got a notice that it would be ready by 7:33, but it wasn't ready until about 7:50, after my wife had complained. This was at the relatively new Kane street location in West Hartford, CT.

My wife needed to be at work by 8:00. When she sat down to eat, the eggs were overcooked/burned and the same with the waffles. Someone had intentionally put the bad side on the bottom so that it wouldn't show and my wife said the waffles she had were very hard and the hash browns very chewy.

On 1/13/23, I placed Order # 15486329851625472 at the same location. When I got to my wife's job and sat down to eat, I noticed that I did not have my chocolate shake, despite being charged. I placed online Order # 15486329851625472 this to the manager who told me…

Your manager by the name of nicole is allowing her employee in the front by the name of Cameron to disrespect customers and initiate physical contact resulting in verbal abuse to customers who are simply asking how long is the wait time for orders the manager said nothing to her employee as she yelled out derogatory words at me and another customer

January 28th 2023 around 2pm we ate at your ihop in utica NY near the college. We were there for my sons track meet. I ordered a buffalo chicken sandwich melt. We hadn't eaten sense 6am.. so we were hungry. Jess ordered waffles.

It came out with her strawberry sauce all over my fries( no big deal). I took ate almost half of my sandwich bc I could stomach the rest... the chicken was so cold it didn't even melt any of the graded cheese.

The waitress never even said what was wrong... no refills... tried to give us a bill for $35 more than our meal. Ive worked in restaurants before and would never send food back.... and I wouldn't have this time.. she never even cared to ask what use wrong and when I said the sandwich was cold as she took it.. the was no apology..

offer to get something…

I was in the restaurant fit the first time and it was in utter chaos. We have never had this kind of experience. Please call me at 315-440-8254 as soon as possible. There was rudeness, yelling and issues with the staff, very little service, burnt food and no hands on manager.

There was noise and yelling in the kitchen area. It was terrible and no one was helping.

IHOP 3012 declined curbside pickup claims it is not offered on the weekend yet the app allowed me to place a curbside order. They handed me an incomplete order and still declined to take the remaining missing 2x2x2 item to my car so I had to wait then go back a second time when it was their carelessness. No customer service and employees seem to not know what they are doing as they are all gathered talking at the register.