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Jeep

1.0
147 complaints

Address

Auburn Hills, MI, 48326

Complaints

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Christopher Mingrone

Aug 20, 2019
0

Recently at Pine Belt Jeep in Toms River NJ, I brought in my Wranger for a recall on the airbag, to have an oil change and to check the rattling in the back of the car. I knew that it was the heat sheild and wanted to know how much the repair was going to cost.

My appointment was at 9:10am, which I made a reservation earlier the week before, on Monday August 19th, 2019. I dropped off my jeep, the represenative told me that he would get it in and give me a call regarding the service and the rattling.

I never received a call. I called around 6pm, the operator told me that the service was closed, and that someone would call me in the morning. August 20th, 2019, no one called me. I called at 9:10am, 24 hours from the appointment.

I was informed that they did not get to the car, and that the…

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Lyle Coren

Aug 20, 2019
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I submitted a complaint on line to Jeep Customer Care. After not hearing anything from them for a week I called the number on the email sent in response to my complaint. Even though the email plainly states they would get back to me as soon as possible the person I talked to (Wendy) told me nothing happens until they can get me and the dealership on the phone together.

I asked Wendy why no one called to tell me that, I could have been waiting weeks with no response. She had no answer to that question, makes me wonder if anyone Jeep really cares???

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Towanda Stallings

Jul 23, 2019
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My 2012 Jeep Compass stopped working. I have no extended warranty. I reluctantly took my car to the Jeep Service Center in Harrisburg PA on Allenton BLVD expecting to get screwed and I did.

Let's start at the beginning...I purchased my car in Oct 2012 and it has stopped working. I almost made it to 7 years, but not there. My car was brand new on the showroom floor with only 4 miles on it. Around 2017 I remember thinking I got a good deal and then everything went wrong. The battery that Jeep put in the vehicle leaked. No one could see this because it's covered, so I never knew until my car stopped on me. I got a jump and replaced the battery $120.. All was good. Minor issues with lights inside just flickering on and off., locks opening and closing, coming out in the morning and the windows…

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Ted

Jul 11, 2019
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My daughter bought a 2015 renegade limited on 05/29/2017 from West Herr. She has had numerous electronic problems from her key fob not being recognized to every alarm in the car going off and not allowing her to drive her car. She has had problems with the transmission changing gears without her input. She has had into the dealer several times but they find 30-35 codes but have not been able to fix the car.. They have had the car for several days with no resolution of the problems. We have thought of taking it to a different dealer in the area but feel we would get the same out come.

On the internet we have found several of the same complaints which was caused by the master command module. What is the manufactures warranty on that module? Could you suggest a Dealer in this area that may…

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Marie Berardo

Jun 26, 2019
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My name is marie. I purchased a Jeep Wrangler in 2017 from Jeep of cherry hill nj. U helped me the last time I had a problem. , as I live in the city. I called the finance dept of cherry hill that I could not remember the company’s name as I has to have my tire replaced.

I called about 9 times, emailed cherry hill, and left 9 messages. Not one reply. Al I want is the name if the company so I could get reimbursed. Jthey grabbed my money so fast when I originally purchased it.

Now they don’t me tell them to stop making a dam fool of me. They have given me trouble since day one. My next Jeep sure won’t come from them

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Shannon Lonker

Jun 24, 2019
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Thunder Dodge, Bartow Florida is the worst dealership I have ever purchased a vehicle from I would not recommend this place to my worst enemy. From the sales department to parts to service I have been lied to and treated like something they stepped in.

The warranty seems to NEVER cover any of my problems. The wiring on my headlight is shorting out and all I got was it is not covered under the warranty. So far nothing has been covered. This is disgraceful the treatment from looking to purchasing and then once you sign on the dotted line you no longer matter.

Tim Smith and Robin Rocky are hateful and rude people. Customer service is dead and gone at Thunder Dodge "buyer beware"

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Sean and Ryan Sullivan

Jun 14, 2019
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My wife just leased a 2019 Jeep Wrangler sport unlimited. The first dealership she went to was Dutchess Dodge in Poughkeepsie, NY. After agreeing upon a price she went to pick up her Jeep and the dealership had trouble with the registration, so they asked her to go to DMV for them.

DMV told her that there was no reason she had to go for them and she called the dealership back. They insisted she had to. SO she filed the paperwork for them. When she arrived to Jeep, they weren't ready for her, mind you, they called her at 1pm to help them out.

The finance associate, John, said it wasn't his fault, he works there alone and there were 4 people ahead of her, even though she had an appointment. When they finally sat down with her at 5pm, they changed the price.

She told them she no longer…

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CAROL MADIGAN

May 30, 2019
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In February bought a Jeep Cherakee (2015) from Auto Lenders in Turnersville NJ. At first a few minor problems fixed. Then realized there was a problem with the back door. Talked to manager who said to take it and get it looked at at body shops and was told by 4 different body shops that the car had been in an accident.

The carfax stated no accident and so did the agency. We asked to have this taken care of and have emailed with no result. How can we take care of this problem?

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Bennie Loud

May 29, 2019
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We own a jeep patriot along with the bank. This 2016 vehicle on 5-22-2019 had to have the throttle body assembly replaced. 18. Brakes plus, INV#1334201026, GM: Rick Pisonero, 303-307-1727. Base on my research I have found that this a frequent problem in this model. I am seeking reimbursement.

I am sending a copy to my law firm.

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Amrendra kumar

May 28, 2019
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आपके jeep के बिहार के डीलर रुकमणि ग्रूप से मैं 20/05/019 को jeep कॉंपस limeted लिया ! वहाँ मेरे साथ धोखा किया गया ! मुझसे ज्यादा पैसा लेकर कम का बिल दीया गया जिसकी शिकायत मैं कंपनी को कर रहा हुँ !

कंपनी से आग्र्ह है की इस को गंभीरता से ले वरना ये लोग jeep कंपनी को अपने स्वार्थ के लिये बदनाम करते रहेंगे ! 103357/-लेकर 67098/-का इन्सुरेंस किया गया ! मुझसे पुरा पैसा लिया गया !

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Catherine Kuntz

May 21, 2019
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Monday 5-13-19 called local dealership (Sakelaris in Camdenton, MO) to have my car picked up and towed to dealership for grinding noise coming from rear driver's tire. They gave me Jeep's phone # to call for pick-up and I gave them name & contact #.

Tow company that day called me back 3 times before arriving at my house to tow car. Gave tow truck driver my key fob with name written on it. Dealership said they wouldn't be able to look at it until Wednesday the 15th, which was understandable.

I finally had to call dealership on Friday to find out why I didn't receive a phone call regarding status of my car. I was told they didn't have any info on who the car belonged to or call back phone #. Gave info to Hunter.

Had to call back a third time to get status on car, Hunter told me it wasn't…

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Sally Owen

May 13, 2019
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My sunroof exploded while I was driving down the rode. I immediately took to All American Chrysler Dodge Jeep Ram of Midland where I was told they don't fix them. They said that they take all there glass work to West Texas Windshield so I drove over there. West Texas Windshield said that don't fix sun roofs. Now it sits at home in the garage. Thoroughly disappointed and looked on Youtube to find out the others had shared this same frightening experience and that there was a Consumer Alert out. Please advise me if the dealership can or can not fix it. I have left two phone messages with Jeff Slaughter with no return phone call.

Sally Owen

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Terra Lay

May 13, 2019
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Bought brand new 2015 - Engine blew. Jeep replaced the engine, took 3 months. Engine blew again. 00 cash back. 00 cash back. When I enquired about it at the dealership, I was told I requested the extended warranty, therefore no cash back.

I NEVER requested the extended warranty. Branch manager not helpful at all. Have issues with all warning lights going on periodically, but told it's electrical, nothing to worry about. This is while driving on a long distance, pretty scary when you are a woman travelling alone. Rattles and noises.

When you take off both roof top covers, makes a terrible noise while driver and shakes terribly. Weather stripping on windows, doors, roof top covers peeling off. Paint inside vehicle on speakers, radio, etc is peeling off. Various other problems.

Not a happy…

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caroline pilon

Apr 30, 2019
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bought a 2015 jeep cherokee, its been a great suv for my family however we have bought the extended warranty and thankfully so. Here are my thoughts

pros: v6 is powerful, comfortable to sit in and drive, extended warranty covers everything so you have peace of mind, excellent gas millage, excellent service from the dealership in timmins ontario.

cons: ac is always problematic, headlights are dangerous they are so dim should be a recall for sure

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patsy martin

Apr 21, 2019
0

bought a 2014 jeep unlimited have had nothing but trouble out of it engine light keeps coming on. was told small evap leak have had it in to be fixed 5 times.drove it 2 times .27 miles light is on again. tired of not been able to drive it more.

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mary shaffer

Apr 3, 2019
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First the radio quit working then the horn, then the air bag light came on,still on. Next thing to happen was the powertrain moduel and throttle body went out, they paid for the powertrain, we had to pay for the throttle body,now they say our clock spring is bad, Jeep corp.

did say on the phone they would reimemberse us for a rental car while it was being fixed, but today 4/2/2019 they call and tell us we did not quallify for that either. Jeeps are a big rip off nowdays and i let everyone i see driving one know what has happened to ours and how jeep corp. treated us.

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jack Craig

Mar 27, 2019
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could've be killed !! about 140,000 miles on it, ran good and looked good. Is there any recall on this or anything you can do. We bought from a private party not a dealer. thank you

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David Mitchell

Mar 17, 2019
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I owned a 2014 Jeep Grand Cherokee Laredo from 2016 to 2019. I traded it (with the Title) in for a 2019 Grand Cherokee Altitude. I had the Roof Racks, Mud Guards, and Side (Steps) Runners installed on the 2014 right after I purchased the 2014 SUV.

I was told these (3) Accessories had to stay with the 2014 Vehicle during the Trade. Ok. I tried to purchase these same Items for the 2019 but was told Jeep does not offer the Side Runners?!? Really?? Not to happy with the Accessory Dept.!!

Can someone tell me why??

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Rick caudell

Mar 17, 2019
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I got a jeep from red river dodge in heber springs At, I was told they would match the price that another jeep place in Arkansas ...they did not..they over charge me 4 to 5 grand...they are very dishonest...

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Vickie Klink

Mar 7, 2019
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I have had this new vehicle into service 4 times because the heater malfunctions. I am now taking it for the 5th time. I have never been offered a loaner and have provided my own transportation to and from. I would like to return this vehicle and be rid of the payment and have my corvette I traded in back, but I realize this isn't possible.

Now I am told I have to wait. It will very soon be over 20,000 miles and out of warranty. I will never buy another vehicle from Jeep or patriot jeep dealership in Mcalester Oklahoma again and I fully intend to obtain a lawyer if not fixed to my satisfaction.

I also think if goes over warranty the corporation should be responsible for heater repairs until fixed! Vickie Klink, 118 country aire avenue, mcalester, Oklahoma, 74501. 918-318-0898

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mary eurich

Mar 1, 2019
0

00 to make the first 10 payments went for so called free oil change service dept had no knowledge of it did it anyway then told me the should had a 20point check up in case there was something wrong before they sold it to me they did not arrange any of it. sold me a extended warranty which I did not want never gave me a copy of the contract had to get one from the bank so I could cancel it still waiting for the funds to be applied to the loan from januiary 18,2019.

00 after 5 months of the purchase. after leaving the service manager Mike landry called me ask me if all this happened I verified to him that it did promised to investigate and call me following Monday he never did so I called twice left messages never returned my calls.

ask th e bank how on earth could they do such a large…

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Elizabeth Marum

Feb 19, 2019
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$803 repair bill for a $67 thermostat on a 2015 (we are original owners) with 41,000 miles. Called customer service because we were out of warranty and they said to submit bill for reimbursement. We know of 2 other people who have had the same problem and there are hundreds more online.

So it is definitely an issue on JEEPS end. After 45 days they call and say they will do nothing because we are out of warranty, I TOLD THEM THAT ORIGINALLY. We've always bought Hondas and never had any issues with them.

We have gone over 100,000 on everyone. Live and learn. Jeep is junk and customer service is terrible.

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Joel Hirschhorn

Feb 15, 2019
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On November 19th, 2018 I took my Jeep into Rhinelander Chrylser, Dodge, Jeep's Service Department because the rear camera was blurry. The Service Department replaced the camera. Again, on February 13th, I took the vehicle back to the Service Department as the camera is STILL blurry.

The Service Manager told me this was as good as these camera gets and I should write Jeep in regards to this matter. 94 for a camera that is still blurry. I would like a refund for the camera.

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Gergis

Feb 15, 2019
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Unfortunately on June 2018 I received my new car Jeep Cherokee 2019 from dealership in New Jersey Rout 18 - USA, in August 2018 I had critical problem in my car, when you go left or right or push the car breaks, the car switched off totally, I dropped my car to the dealership and they said to me this is the firewall cable and we changed it, and they give me the car, after 2 month the same problem return again, and the car stoped in the high way suddenly ,and it was very dangers to take right and

start the car again, I dropped the car again in the dealership on January 2019, and they said the engine is failed, we have to replace the engine, I was very frustrated, they changed the engine. From 10 days ago I received alarm in the car with high voice in the new engine and the car very weak,…

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scott stuve

Feb 12, 2019
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I bought my 07 jeep compass 3 years ago an the transmission went out I still owe money on it

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Rhonda Griffin

Feb 4, 2019
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Customer Service:

I need a supervisor to call me at 773–383–9898 to resolve an issue I am currently in the middle of. I would really hate to have to go to the Better Business Bureau, the Illinois states attorney, and notify JD Powers customer service with this problem so hopefully, a supervisor can make a quick fix to this, as your service people have not been able to do so far.

I purchased two cars, not exactly an every day occurrence I’m sure, even for your company, to have two vehicles go to one person, from one of your dealers a few years ago. The battery wore out on my 2014 Jeep patriot and I had to have it replaced. After that expense, my radio stopped working when the new battery was installed. I am told there is a code that is needed to be put in at one of your dealerships. As…

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David Ferrell

Feb 4, 2019
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My 2018 Jeep compass with 17000 miles uses over a quart of oil every 1000 miles. if i don't check it and refill the car stops running. This is totally unacceptable for a 1 year old car with 17000 miles.

I want a resolution to this problem or i will escalate this issue.

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Belinda Ramos

Jan 31, 2019
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I took my Jeep to Five Star Chrysler Dodge Jeep Ram of Macon (478)287-1907. They kept it for over a month due to my carpet would get soaked and wet, they did not even work on my jeep, they wanted to charge me a car rental fee because they did not have a loaner for me.

I went and asked for my jeep back last night, my jeep has the low fuel light on, the engine light on, the door was not put on properly and does not close right ( driver side door). I can hear wind blowing from my bar light to inside the jeep, General manager David Miller never returns my calls, I get ignored from the front staff all the way to the service department.

Wait time every time I called the service dep was 25 min on average. I have many pictures.

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Thomas E. Douglas

Jan 21, 2019
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Greetings:

I write to express my disappointment and embarrassed with Chrysler/Jeep's oil change contract. I spent nearly two hours at the Millsboro, Delaware Jeep Dealership getting an oil change. To further explain, I was issued an "8 oil change contract" through Chrysler which does not expire until June 27, 2020. Furthermore, this contract resulted from an extremely stressful inconvenience last year while downloading a purchased upgrade for the Jeep map program for my 2014 Jeep Cherokee Limited.

To take advantage of this service, I was instructed to take my jeep to any dealership and they will honor this contract by merely entering my vehicle’s VIN (1C4PJMDS4EW258962). An appointment was made with Millsboro Auto Mart (local Jeep dealership close to where we just moved) for January 21,…

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Lou M

Dec 18, 2018
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Re: 2014 Jeep Grand Cherokee Summit I've been in touch with a local dealer and FCA (877-426-5337). I had an appointment with my local Jeep dealership on 12/10 for bubbling paint on my aluminum hood. (There are numerous postings on this problem on the Jeeep Blogs.

" After telling the SA that you need to send in pictures for Jeep to see and authorize they took a few pictures and said they would get back to me in a few days. I thanked him and was on my way.

Within half hour of leaving I contacted CFA and opened a case file. They promised to contact me 2 days later, never happened! I called them 3 days and was told they would refer my call back to the agent, again never got a call back, 8 days later called CFA again and the women said to me it was doubtful that an escalation would be…

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JOE BORG

Dec 12, 2018
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I am a Mechanic in Australia, I the misfortune to be contacted by a service manager after I had carried out a service on a JEEP, when I had removed the lower/ under engine cover I notice a couple of oil leaks coming from A/C compressor and rear main seal, I showed the customer and requested that he should book it in to dealer to check and rectify the problem also noticed that oil was getting into air filter box indicating excessive back pressure, when customer contacted dealer about the problem, the service manager rang me and

said that small oil leaks are not covered under warranty and with under tones saying that he does not care, this is why JEEP have a BAD reputation for BAD SERVICE, who don't care once they sell a car, you do not count. I would think if you a producing a car of some…

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Tracy McNeal- Johnson

Dec 6, 2018
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, 2018. Since i had this vehicle, its been horrible . Engine light stays on... brought the vehicle back three different times for service and lost of work and earnings from my New York City Fire Department Job. Jeep service experts stated claim that my vehicle was fixed with all new parts and ready for the road.

You would think that if Larchmont Jeep dealer would have service ALL vehicles before sale? Presently as we speak, my Engine Light is back on and there is NO heat, heating system failed ! I conferred with Manger John at said location however, he wants me to bring my vehicle back on Monday, December 10, 2018 once again for service.

It's costing me time and money that I don't have and extremely inconveniencing my safety and lifestyle driving this Jeep vehicle.

Furthermore, went to…

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john

Dec 3, 2018
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we bought a 2018 dodge ram the wind sheld has chips in it and if it had been any other dealer they would have replaced it not only that the where the fuel and heat and odom is the cover is cracked we told them about this and the dealer just blew us off they also told us that this truck was a demo found out it was a rental I don't know if any thing can be done about it or not this is Lakeland dodge 2875 mall hill rd Lakeland fl33810 if something is not done this will be the last dodge I will ever own we traded in a 2012 dodge charger and

a 2004 dodge ran 2500 diesel thank you for your time john &Belinda davis

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Richard J Mills

Nov 18, 2018
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On 8/16/16 I purchased a 2012 Jeep Wrangler from World Jeep Chrysler in Shrewsbury NJ. At the time of sale I was sold a warranty from Fidelity Warranty Services inc. 00. On the front of the warranty it states that the warranty was for 7 years or 100,000 miles.

This is what I was under the impression I was paying for. When I took my Jeep for a problem, which turned out to be a bad thermostate. I was told that the warranty had expired. I did not read the small print which stated the warranty was effective on the Manufacturers original in service date which was 9/30/11.

This information was not pointed out to me. I am so upset that I paid $2894 for only 2 years of coverage. I am requesting a refund because I feel the coverage period should have been made clear to me.

Trust me in the future…

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David Baird

Nov 14, 2018
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I am writing this complaint not because I expect or want anything from Jeep but only hope this makes it into a file to be used by your half-ass trained liars in customer service. I am mostly mad at myself for being fooled into buying a Jeep when I was perfectly satisfied with the 3 prior Nissans that I put 250,000 miles on without incident.

Unfortunately I also talked my son and my neighbor into buying a Cherokee and now they are stuck with them, but I will give you the information to do as you wish with it. 00 hit so I let it go .

Louis to Estes Park , CO on vacation as I do each year same time and I had just entered the Kansas Turnpike . It was raining and there were no particular vehicles around me, other than a van behind us.

The sun-visor was open but the slidng glass was closed.…

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Freddy Brown

Nov 13, 2018
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On Oct.. 22 I had jeep towed to Sandy Sansing Jeep Dealer In Milton, Florida. Problem was flashing Throttle and traction control light with very rough running. History of complete power loss (power returns and every thing normal - happens about every two months), security system locking up (disconnecting and reconnecting battery resets), Check engine light always on, windshield washer blades failure, driver window will sometimes stop being able to lower and door will lock without warningFlashing Throttle and Traction Control Light (happens about every month). My online research points toward AIBM.

Dealer changed spark plugs, coil and wires. Cleaned Fuel System Induction. Cost was $655.66.Picked up jeep but before I got off lot I got flashing hazzard lighting light with very rough running.…

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lisa

Oct 22, 2018
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Well they left a wrench on top of the motor under the hood and also left all the lug nut in the cup holder. I have a SRT. what a waste of money. In the shop every 2 weeks.

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guy j maio

Oct 15, 2018
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I have a 2016 grand cherokee limited edition I bought new in july of 2016 at Browns jeep in patchogue ny. The truck did not come with a trailer hitch so I added one my self later. I added the trailer plug which plugs into the factory receptacle only to find out the receptacle had no power and would have to be activated by the dealer using a computer program.

I paid 45 k for this vehicle and the dealer wants to charge me $150 to power it up. This is unfair. Why was it not powered up at the factory? I was in for 2 recalls that involved computer software fixes and both times the service dept.

refused to turn on the lights unless I paid him even thought the car was already on the computer. In the past 5 years me or my family members have purchased 5 Jeeps from this dealer and they could have…

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Georgi Marinov

Sep 6, 2018
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I want to buy Jeep Grand Cherokee in UK. They have on their website FAKE offer, because they offer you Grand Cherokee but they don’t sell you!!! I have only one question- WHY DO THEY PUBLISH THIS OFFER? I lost 3 days to deal with Jeep UK retailers and all of them was laying that they have this car and next day I made call them again and they told me we don’t have this car. RIDICULOUS.

JEEP THHINK US WE ARE IDIOTS. You can’t see on the offer “WHILE STOCK LAST”. Jeep UK knows very very well that they don’t have this car but continue to make us idiots. Good luck Jeep, you are layers! Obviously quality of cars is the same.

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Sophia Josama

Jul 30, 2018
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I, Sophia Josama am currently looking to purchase a vehicle. It was suggested that I go seek out the Jeep car dealership in Garden City, New York on Franklin Ave last Friday, July 27, 2018. The treatment that I received was HORRIBLE.

The sales person, Salvatore was prejudice and very unprofessional. After explaining my current situation, he stated that his manager said, "it wasn't worth running it". What that meant I have NO idea. I felt so berated and belittled which I have never experienced in my life.

I was racially profiled and ridiculed, witnessed by other customers in this dealership. I will not encourage anyone to go to that jeep dealership.

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William J. Kelly

Jul 14, 2018
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Case # 34651737- I'm about to have my 4th radio installed in my 2013 GC Outlander- Cert pre owned and bought extra MOPAR Protection Plan 39859346 exp 3/26/19 or 60,000 mi. I'm at 65,000 mi now.

First call to Alexis- awesome. She was concerned and caring- 7/9/18- given to case manager Freddy- phone 877-855-8400 ext 4719606- he called me at 6:35 pm 7/11left message- I called him back immediately several times- no call back. I call corporate number abd get Alexis again- MOST HELPFUL!!

- My appointment was made for Monday 7/7/16/18 7:45 am at Atlantic Jeep in West Babylon- I now have to cancel after taking the day off- My radio will be sent back to the factory on 7/24. SOOO Frustrated!!! - Cheaper and less time consuming to just go to small claims court.

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Onslow Brenton

Jul 7, 2018
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I brought my vehicle to Hickman Chrysler, 20 Peet Street, St. John's, NL A1B 3N7 around May 20th, 2018, to report an issue with my vehicle rims deteriorating. The chrome or finish on the rims had deteriorated to a point where it was down to the underlining metal.

A representative from the service department took photos of the rims along with some rust around the door hinges. I was told at that time that the information would be forwarded along to the manufacturer and that I would hear back.

To date I have not received a response or any feedback.

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Lisa Guerine

Jun 2, 2018
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June 1, 2018

To Whom It May Concern:

This is the first time I have taken the time to write a formal complaint to anyone. Before I begin on my complaint, I want to say that the personnel at the Garden City Jeep Dodge Dealership and Service Center in Garden City, New York are courteous, respectful, and professional. Please note that I purchase my first Jeep vehicle in 2006 at my sister recommendation. She recently purchased a Jeep Liberty at Garden City Jeep Chrysler Dodge Dealership and thought that my next vehicle should be a Jeep. I went and fell in love with a 2002 Jeep Liberty. Everyone was great and I kept this car for 10 years My issue began with the purchase of my next vehicle and its repeated issues with the engine.

On April 2, 2016, I purchase the vehicle after having serious…

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Morten

Apr 13, 2018
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My Jeep is not even 4 years old, however the front wheel arch cover flew off on the freeway narrowly missing the car behind me. My car has never been in an accident or this area of the car been knocked in any way, so find it extremely disappointing and very unsafe that this plastic guard would just simply fly off!

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Ronnie Kelly

Feb 7, 2018
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I have requested an itemized bill for "premium" work and for "premium products" - none of which did I approve for use in my Jeep. I need an itemized bill. From the bill I can speak authoritatively. Patterson Jeep, Chico CA did the work. Estimate: $1600.00. Actual bill is for $2600.00. Why? Each person of Patterson Jeep said that an itemized bill is unnecessary. Mike Patterson, owner, refused to phone me.

I have been a loyal customer buying tires, all service, everything. Dec 2017, I took my Jeep to Patterson for repairs, $6700.00.

So, all this business does not receive loyalty in return? I want an itemized bill - just like the very detailed itemized bill for the $6700.00 to repair damage from an accident. In other words, because State Farm insurance pays the bill, a very detailed…

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Vivetta Cain

Feb 2, 2018
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I have a 2011 Jeep Compass. I have had to make several repairs to this vehicle that is not under warranty anymore. MY 2011 JEEP COMPASS IS NOW SETTING AT THE GARAGE WITH A BLOWN ENGINE at 92,000 miles.

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Travis

Jan 30, 2018
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took into jeep dealer ship in flagstaff az, for a check engine light problem that was on the 8th of January, dealership said oil cooler is out and they said the part is back ordered so then i contactacted jeep corporation about problem and to find out what they could do to solve the problem they gave me a crappy case manager that didnt no nothing!

But yet they told me they would order part and get it to me by the end of work week. enough is enough this vehicle is a lemon i will never ever by a dodge or anything owned by the corporation

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Matthew shaw

Jan 30, 2018
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Bought a 2016 jeep patriot not even two years old and the paint is peeling off brought back to dealer ship and they confirmed it was a bad paint job and jeep will not go good for it this show how jeep stand behind there product the dealer ship is standing up for me but jeep is a bunch of crooks

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KYNDRA J WOODS

Dec 21, 2017
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Name: Ms. KYNDRA J WOODS Address: 8160 VETERANS PKWY 1016 Columbus, GA 31909 Daytime Phone: (470) 262-5040 Evening Phone: (470) 262-5040 Fax: None Provided Email: SUNSHINENOEL2010@GMAIL.COM Business Information Business Name: Murray Chrysler Dodge Jeep Ram Superstore Address: Starke, FL 32091 Phone: (904) 964-3200

My initial experience with this company was awesome. I turned in all the required documents to get pre-approved the vehicle I desired to get which was a 2015 jeep Cherokee limited. I put the money down to hold the vehicle which was $250. I was told when I got there all I had to do was pay the remaining $750 and the vehicle was all mine. I get down there on 1 November and I'm told the vehicle did not work right and was sold to someone else instead. I was confused by that. I was…

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Cynthia Bullock McCall

Nov 20, 2017
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I was sent a survey on how my experience with Jim Cogdill Jeep Dodge-Knoxville, Tn. I answered with very unsatisfied on many of the questions. I have had no feedback from anyone about my complaints, the first being that I was LIED to by the salesman who isn't employed there anymore, first name "Brown".

I don't have the features I was promised. I am deeply disappointed that my Jeep does NOT have the BLINDSPOT ALERTS. They are very needed as there are SO MANY IT IS DANGEROUS!

Also, because of my height, I could NOT buy the Jeep I WANTED. That is DISCRIMINATION.

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