Jiffy Lube

I filed a complaint about my mercedes I live in rento wa 98055 and I would like to know if the owner received it a email would be fine along with my conformation number.

Went for oil change service, worker spill oil on top of my brand new engine and timing belt. Smells burns oil inside the vehicle when driving causing a big mess/ problem. Inappropriate service staffing, inappropriate management,inappropriate location with worse service in North America. NT .

This location should not be operating unless qualified people and qualified manager .

Ok so yesterday at work when me an a coworker was talking about a car I had an employee come from down stairs an get in my face threatening me saying stuff about shooting an then I had another coworker keep telling me to go home I told him he isn’t my boss u don’t tell me what to do am I wrong for this then I clocked out an when home because I got tired of dealing with it it’s not a safe work environment there an I’ve only been there two weeks and

I seen some of the coworkers going to there cars doing drugs but the Manager was there on some of the days an he didn’t say any thing to them the store number is 2728 on creedmoor rd Raleigh, North Carolina I need my transfer to a different store an I’m never going back to that store again

Yesterday i had an oil change , and this morning found a pool of oil under my car . The location i went to in Casa Grande Az on Florence Blvd incorrectly replaced the drain. Plug on the oil pan , it was damaged to the point that I now had to spend $600 to replace the oil pan .

The value of Jiffy lube to their customers is quick consistent low end car care - this experience was anything but . I hope * but I am not optimistic, that jiffy lube will stand behind therw brand.

I went to Jiffy Lube on Feb 1, 2023 the location in Melrose Park IL located on North Avenue & First. I only went to get some air put in my tires and this asshole so called manager name Mark started talking about my tires to one of his employees saying these are some fuc___ed up tires on this car, so

my window was down because i pulled my own car in so I asked him are you talking about my car and his answer was "I SURE AM" after this when he finished putting the air in my tires i asked one of his employees for his name and information to this store location this young man has the assholes Mark bring this paper to my car, and he said here call whoever you want corporate and anybody else because this is my store and

I'm the manager here and i report to Steve make sure you tell them this. By…

They took my engine cover off and never replaced it and now they are saying they did put back in. Funny story is that I haven’t driven my vehicle since oil change

Store mgr was rude, unkept, offensive & disrespectful. Dirty clothing, no store branding, no introduction. Just what do you want? Told me to get out of my car, then sat on drivers seat getting oil on seat & steering wheel.

Rude to my wife also. I ended up driving away without getting oil change.

1190 Laburnum ave.

Complaint Details I went for a oil change and jiffy lube, broke my housing unit oil filter, the oil cap. Causing me to have 2 leave it there. Get a rental. While they was suppose to fix it. When I got my car back which was 2 weeks later they said they fixed it. And they will reimburse me for all my troubles. They also told me I can take it up to lexus and get it fix they will pay for it. They never gave me a time frame. So I had family stuff going on didn't have time to take it up there at the time. And haven't really been driving the car. I was driving my other car. Within the months my oil was leaking and I still had problems steming from what they did. I didnt have the money to take it to lexus to have it fix and get reimbursed. I reached out to Ryan from jiffey lube…

The technician who was inspecting my car it was named Seth at your Tomball location on FM 249. He told me I needed a new air cabin filter and showed me at old torn up air filter that he said came from my cabin.

It took him less than 5 minutes to show that to me and I changed the original one myself and it took me 2 hours because I'm not a qualified mechanic. It would take at least 30 minutes to take the glove compartment apart and the pieces out.

He told me I needed a new light on my license plate which I didn't because it works. He looked me straight in the eye and lied to me trying to upsell me. I will not be doing business with you guys anymore and I've been a loyal customer for over 12 years.

The only thing that would make it right is a check for the $25 it cost me. Very…

It is now 812 and Jiffy Lube is not open. I got out of my bed to be here on time because I have things to do today and now the things that I have to do today are delayed because of Jiffy Lube.

Went to the jiffy lube in Lake Elsinore on Summerhill road as I've done for years. 00 off that expired 1/31/23 and they refused to honor it because he said they've been having too many people use it and are losing money on it and I said and that's my problem he said I'm not honoring anymore coupons in a rude manner.

I couldn't believe how rude he was and how he raised his voice at me. He certainly lost a loyal customer so I left without service. I will take my business elsewhere from now on. NEVER WILL I GO HERE AGAIN!!

Jiffy lube employees treat me like a complete idiot saying everything on my car is broken or leaking to get more money selling services. I will never go there again for any services. it wasn't damaged before I showed up??

Obviously had no issue being on when I showed up or when it was removed by them, just when it needed to be put back on likely due to them stripping the bolts or the holes. Instead they damaged my car and I now need to bring it to real mechanics to fix it when it should never have been an issue.

I took my car to jiffy lube for an oil change, and they did not put the oil stick back in properly which caused the oil to gradually leak all over the engine. The alternator was ruined do to the oil leak.

Jiffy Lube does not want to take any responsibility. They stated I should have smelled the oil or notice the leak. This was a gradual leak over 4 months. Premium Velocity Auto, LLC, the franchisee entity which operates the Jiffy Lube Service Center 1904

I took my suv in for a basic oil change which they tried to charge me $90 for. The next day my vehicle started to jerk and all my tires pressure showed very low and all the caps are missing.

My tires are only 6 mos old. So now I have to pay to have my vehicle repaired from whatever they messed up

The slash guard on my 2013 Prius was nor replace correctly and became damaged beyond use. I called the Ventura Jiffy Lube on Thompson Blvd and spoke with a manager named Chris, he was very helpful and assured me the part would be ordered and installed at a sister jiffy Lube closer to my residence (Sylmar). The damage occurred on Dec 4 2022. I spoke with Chris about 2 weeks ago, and he assured me the part was ordered. I have not heard back yet and when I call the store I get a message the mail box is full and cannot leave a message.

Please help me resolve this issue. Te Lewis cell - (661) 349-5199

My fiance by our truck up there on the 21st which is a Thursday to get an oil change well he brought it there when picked up our son pick me up from work anybody back home he said he end up cutting off on him in between this stuff Friday when we get up to take me to work my car is saying low pressure oil stop engine you put it in Drive and cut out thought it was due to the code so it let it run he checked the oil cuz it kept saying the same thing and it was bone dry long story short my car right now is not like it'll start but

it keep cutting out so I'm not for sure if like what happened in a 24-hour span with my oil and my car is messed up and my car wasn't messed up

I came into jiffy Lube to get an oil change only to find out that during the last oil change my plug was stripped and therefore the next jiffy lube employee said they couldn’t get the plug removed to take it back to the first jiffy lube. Now my car is ticking and I’m going to have it diagnosed soon. I don’t know if removed the stripped plug caused damages because they had to literally break it off.

They broke a brake line on my car and told me to pay them for the parts they have put on, have a tow truck to pick up and get another mechanic to fix the problem they created on my 2003 H2 Hummer. The manager at the Augusta Location John was rather rude and told me that i needed to pay for parts. I asked him to send me a written report of what happened with my car and he has so far refused.

I wanted my fluids checked but they wouldn't shift without changing your oil so I got my oil changed with the filter $54 but they didn't check anything at all cuz there was no mechanic on site that Sunday I felt really stupid and I left paying that much money

00 for replacing them. Is this a normal practice? that I bought personally due to locations not having them in stock. This one had a bulb so I had it replaced also. 1 I bought personally. Hence I purchased 1 bulb from the location.

was not listed on my receipt. Is this normal practice?

WENT TO JIFFY LUBE TO GET A OIL CHANGE LAST MONTH, I GOT VERY POOR SERVICE, THE PERSON AT 3807 CONCORD PIKE WILMINGTON,DELAWARE 19803---- WAS VERY VERY RUDE, AND WAS NOT HELPFUL JUST VERY NASTY MEAN HE SHOULD NOT BE WORKING ON THE REGISTER IF HE IS NOT PROFESSIONAL VERY VERY BAD SERVICE WOULD NOT RECOMMEND ANYONE!

302-932-4534

Hi I visited the Jiffy Lube #3807/ MCCW #13 my 1st oil change and free car wash here. Everything was nice until I got down the road. my splash plate that had to be removed to change the oil, was not put back on correctly.

The splash plate fell and dragged have of it ripped away. I am not satisfied with the first experience with this place!! I want the splash plate replaced. Can someone contact me 678-847-1627 invoice #27328

I gave my GMC Terrain to your Waukegan branch for Lyft inspection. 03 After they accept their fault and gave me Lyft inspection certificate. But they didn’t give my money back rest. I think for Lyft inspection only it’s around $ 25.

03 Please solve my complaint.

I believe I received a bad oil change. A couple days after service my car engine was running loud and eventually wouldn’t start. I had a mechanic come check out the car and notified me that the engine was in a safe mode/ limp mode and I might have to take it to the dealership.

I went to my local shop (Federal Rd, Danbury CT) I requested an oil change, and was informed that I need rear brakes. It was emphasized that it was at a dangerous level of worn. This was two days prior to the Thanksgiving holiday and I was planning on driving a few hundred miles over the holiday.

Due to the seemly pressing situation, I agreed to have them replaced. We waited on parts twice, they need to replace a router after the test drive due to a scraping sound. I was there for over four hours (missed my 17th wedding anniversary dinner) They guys were very nice but they said the noise would go away and that the pad need to wear into place!

This was crap but I needed to leave and it was after hours. I was able to go to the shop the next day and was informed that the backing plate had…

My name is Major Wayne Wilks, US Army. I want to file a formal complaint on behalf of Sharon Jones, currently residing at 308 N. Railroad Street in Elm City, NC. Who is included in the contacts of this email; her phone number is 252-296-608. Email: Sharondratt64@gmail.com

One of your employees stole her legally registered firearm from her glove compartment. We do not have to express our concern based on the gun violence we see around the country.

On the 4th of Nov. 2022, she took her vehicle to your Jiffy Lube location on Raleigh Rd. Wilson, NC. For a vehicle inspection. When she spoke to the attendant, she was told to place all her vehicle information on the vehicle's dashboard, which she did. Her firearm was in the vehicle's glove compartment, and the holster was in the side…

Their employee Ashley lot my lug nut to my BMW on 10/6/22. Ashley has been giving me the run around for the past month and I have still yet to get my piece replaced for my vehicle and got the run around from the GM Doug as well. I need to get my lug nut replaced ASAP.

The service that was provided at one of your locations was very unexceptional. The bottom of my car fell apart when leaving meaning the employees did not screw the bottom panel back on the car. Service sticker was not changed after oil change I still have the old sticker on after a new oil change.

The BAD: I am am umpire but Huntsville Jiffy Lube got two strikes and Out! I will never use Jiffy Lube again. This is the second time I had to drive 70 miles to get a re-work done due to poor workmanship on my oil change.

The 2020 Ford F150 has a plastic oil plug. Both times it was not changed out and leaked oil all over my drive way. Not did I have a fairly new truck leaking oil but now I have to buy cleaner( again) to clean my driveway.

I recommend going longer than what is on your instructions to keep the vehicle running a few more minutes to assure it don't leak.

Also if a customer asks your service manager to check the transmission fluid level and he agrees to do such just do it. Don't wait till I come back to get this re-work done and when asked tell me you didn't check it.

Oh by…

I went to get an oil change and I wouldn't have fun the next day my car shut off while I was driving and I had a little oil pressure symbol on my dashboard and my car shut off while I was driving and it hasn't turned on since I took it to a dealership to see what was wrong with it and they said that there was no oil in the car when I took it back to jiffy lube they said that they had put the oil but

I just think they put it when they got there. Because I checked the dip stick and there wasn't nothing in the dip stick at all... I had it towed in and suddenly now after jiffy lube got it to check it there is now oil on dip stick.

I believe they never put oil and that's the reason for my car not working I'm out of a car and having hard time making it to work I'm bout to lose my job I need to…

went to the Jiffy Lube in Greeley, col today to have the oil changed and tires rotated. We were at the Jiffy lube a few days ago for an oil change and tires rotated, they did not have the oil filter, returned today and again no oil filter.

The manager told us that the services were half off today, for Veteran day. the general manager states that the sale was not until tomorrow. WE left, no service was complete again. Very disappointed that the manager and the general manger were not on the same page.

The heat was not working The general manager stated that she couldnot/would not honor the veteran's day special. We will be going to another Jiffy Lube tomorrow and will not return to the Greeley location, even though we live in Greeley.

Jiffy Lube will not be servicing out car and will not…

Location: 5010 City Avenue, Philadelphia, PA 19131 Team Lead: Danyall, P. I drove up to Jiffy Lube, Wednesday October 26, 2022, at/around 8:00 a.m., to see if I could get a PA State Inspection. It was explained to me that the machine was not working, and would be repaired at/around November 4, 2022. I telephoned back on Friday, October 28, 2022, and requested an appointment of PA State Inspection. I was given an appointment for Friday, November 9, 2022. I even asked if he needed any additional information for appointment. He told me he knew who I was, and he knew what type automobile I drove.

Today, Wednesday, November 9, 2022, I called back to Jiffy Lube, to confirm my appointment for State Inspection. I was told all PA State Inspection work has been suspended until further notice.

Very…

I’m stating my complaint on jiffy lube in Lubbock Texas 6310 82nd st. I stopped by to get my oil change in the evening around 5:20 pm I overheard who I believed to be the manager yelling and cussing at one of his employees he then

proceeds to tell him to take his clothes off (employee uniform) I believe and told him to get the f*** out of the shop this should be investigated if this is how he treats your employees it needs to be addressed I’m sure you can get footage of the incident I seen the shop had cameras at every angle oh and I did see the employee taking off his clothes to return them to the manager BAD FOR BUSINESS!!!!!!!

I was driving down the road and my oil light came on in my 2018 Buick Enclave. We had the Care serviced sept 26th 2022. I went to look and the oil filter was almost off of the car and my vehicle was a full quart low. I had a local mechanic fix the issue.

Please fix this issue immediately

I had a problem with jiffy lube today. I pulled in at the jiffy lube on Weidler and 102nd in Gateway. They have 2 bays there was a car in each bay. I went to the one that had the garage door open for the exit.

I was told by the jiffy lube rep that it would be 15 minutes wait for an oil change. After 15 minutes I was told it would be another 15 minutes the person in front of me wants their tires rotated.

After that 15 minutes I was told I had to wait an hour the person in front of me wants a brake job. I had to wait or go somewhere else. The other bay was not available. They kept me there for a half an hour and then turned me away.

I have appointment to keep with customer. On other occasions they can’t find my van in the system and turned me away. 00 for a 5, 00 mile oil change. I can…

Came in for transmission filter and oil change. Had numerous oil changes done here. They started transmission work then said transmission filter was a special order couldn't do it so proceeded to change oil. Digital readout next day said engine oil life 0 was never reset.

Once I left transmission started leaking I made several attempts to discuss and resolve issue. Was blown off twice. Had a certified mechanic friend look at it and we discovered top side transmission flanges broke. Mechanic said this is from not taking transmission support off But jacking up transfer case to gain the extra quarter inch needed. There for breaking transmission

Two years ago I did a review of the jiffy lube at the 6330 West Road location in Houston, TX. I had been taking my vehicle as well as my wife's vehicle to this particular jiffy lube for a few years but this particular time when I took the vehicle there one of the service technicians came out and told me that my oil drain plug had been stripped.

Since I only had been bringing my vehicle to that same location I know it didn't happen anywhere else. The manager at the time apologized and they placed at temporary drain plug on the vehicle. Today, October 21st 2022 I took my vehicle to another jiffy lube location to get the oil changed but they told me they can't change my oil because of the universal drain plug.

They didn't have any to replace it so if they took it off there would be no way…

The Associate tried to clear a code on my truck by pushing on the brakes about 24 times and blew my brakes line.

I believe that the engine in my car was damaged by technicians employed at Jiffy Lube on Dave Ward in Conway, AR while performing an oil change on 10/7/22. The car was not experiencing any issues before I went in for an oil change.

During the time I spent there, which was far over what should be expected for an oil change, the technicians informed me multiple times of how tired they were at the end of their day, expressed confusion over multiple steps of the work, and behaved incredibly unprofessionally. Upon leaving the location, I heard scraping in the engine of my car.

I drove it home and it sat overnight until I drove it the next morning. While driving, I heard more scraping and rattling in the engine so I stopped at the Jiffy Lube on Hogan. They inspected the car and informed me…

Did not check air pressure in tires after asking them to. Light still on on dash They said it would reset after fifteen miles. That’s not true. Asked them to rotate tires. They said one was cross threaded and asked me who did it last.

I told them it was them. They said they couldn’t do it. Did not vacuum out car or clean windshield!!

My engine is completley burned out due to the oil not being changed

They wouldn’t take my Groupon so I told them I will pay in a couple days when I get paid so they sent police to my door the next day and I use them once a month

I bought a Groupon for oil change the jiffy lube in Bensalem they would not take Groupon I didn’t bring wallet I said I will pay tomorrow after work the next day the cops showed up at my door. I can’t believe they wasted the police time for a oil change. Never go there again PS I go there once a month

Was leaving out of town so I came in to have an oil change the next morning when I was getting ready to leave I noticed oil spots on my parking space this is not the first time that happened but I didn’t wanna complain Just took the car back and I was told that the filter was loose and that the bolts to the pan Was also loose

Recently had oil change at jiffy lube Missoula Mt store ID1870 they did not properly refasten my lower engine cover it feel off onto highway in less than 20-miles I have contacted Jiffy lube main office only to be stonewalled for last few weeks

765 San Marcos Blvd CA location They did not want to honore a cupon I had. While other locations they always did, this people did denied it Tried to speak to the manager, he never came out! Shame on JiffyLube you lost a good customer and you beat I will pass the word

I had a wheel bearing serviced at Jiffy Lube Knoxville. It broke after 2 weeks. I took my business to Chevy Dealer and they discovered it was the wrong part for this model car. I called Jiffy Lube for a refund on the botched job.

An owner or General Manager returned my call. He was very cold and basically made me feel like it was my fault and was not willing to even reimburse me for the part. I am a window, and I feel I was treated poorly and unfairly .

I will no longer recommend or take my business to Jiffy Lube.

I went to jiffy lube at location on six forks In Raleigh North Carolina , I stopped to Get my car inspected and was told To wait in the lobby , I waited for 25 min. Until a lady named Christina or Christine came out telling her employees to tell everybody waiting in line that she was done working on car and to tell everybody to leave , I walked up to her and

tried to ask her why she proceeded to curse at me and tell me to Go somewhere else . She was very rude and unprofessional to everybody in the lobby, I would like some action to be taken because it made me very uncomfortable

The Technician cracked my oilpan. The district manager told me and my mechanic that they would pay for the damages. My car has been fixed, I’ve been callin the Jiffy Lube manager for a week now . He’s not returning my calls or the calls my mechanic is making.

I don’t know why he’s avoiding us when they obviously did the damage to my car. This is inexcusable. Waiting for a reply from Corp.

The bolt on my oil pan was stripped out by your technician. I came home and oil was leaking. They checked it and said it was just spilled oil. About a month or so later lots of oil was leaking.

I took it to the mechanic and he showed me the bolt that was stripped out and where it was leaking from the oil pan. It had yellow tape from the Jiffy technician on it. 90. His professional opinion was it was caused by the technician.

He has been in business for 31 years with an excellent reputation so I trust his word. His name is Allen and he own Allen’s Auto in Vista Calif. I would like to be compensated for the damage please.