KFC

Placed order for dinner. Though I looked up local restaurant, somehow default was set to store of last order. This is my fault for not noticing.

HOWEVER, when I asked at the restaurant (where I intended to order) they gave me a KFC customer service number to call. Manager was king and helpful. I called the “customer service” number. I am still on hold 30 minutes later with NO RESPONSE.

not even a pretense of trying to solve the issue. This is the WORST customer service I have experienced in recent memory. KFC may have good chicken, but I would expect better service from a prison cafeteria. Appalling.

The order was placed at 1:48 am and now its already 3:00 while the restaurant promised within 10 minutes no respond neither the contact person number is reachable it says incoming calls facility will be available after a recharge come on KFC is this how you are paying your employees that they cant even have a recharge .

After walking into the KFC on S 1st in Abilene,Tx, I stood at the counter for several minutes for every employee to ignore me. When I first walked up a lady was changing register drawers and instead of say someone with be with you in a min nope just ignored.

Then another walked over like her was coming to the register nope turned around and did something else. The another just standing there all I could assume was putting an order together looked at me and yep nothing again. I am not looking for anything but the staff in this store could use some serious retraining on what customer service is since that's the business they all work in

I recently visited the KFC in Williams Arizona. I was appalled at the cleanliness of this establishment. Not one table had been cleaned, the chairs were covered in the remainder of other patrons food. The floors were so dirty you could not walk without stepping on crumbs or wrappers.

There were over flowing trash cans throughout the eating areas. The cleaning lady had her cleaning supplies on the drink fountain which made it impossible to get drinks. We left without drinks. I have never visited any fast food restaurant that was so completely unkempt.

We did receive our food but we were forced to take it home. It does not even deserve to get one star. This establishment is a health hazard. I await your response before I report it to health officials. With regret, Linda Reid

The so-called chicken you sold us was virtually inedible. We ordered and paid for it. The "pieces" of chicken were God-knows-what, but the last time I looked, chickens had bones, etc. I doubt if there was even an ounce of meat in all 5 "pieces" combined.

The crust had the tenderness of a brick... at best. The actual taste was impossible to distinguish, and almost impossible to chew. Right across the street is a McDonalds, and as much as we're not big fans of theirs, their "Chicken McNuggets" put your stuff to shame.

The receipt says we received some leg and some thigh meats, but we paid for something not even close to either one. I doubt if there was even one "piece" over 1/16" thick. ) were edible and the Cole Slaw mediocre at best.

97, but you can rest assured we won't be soon going…

Sold and ate rotten chicken. City power was out 3 days sol they sold us green chicken with horrible order. Didn’t notice until almost done because room smelled like cow poop. My 4 yr and 13 yr okddtsrting vomiting immediately after seeing green chicken and the smell.

I feel horrible I served them bad food. I took it back manager Keaton acknowledged odor and color and said it was rotten. I’m taking my family to minor med because I’m scared we may get food poisoning since it said possible symptoms over next 2/4 days.

I will report to health drpt and calling an atty

Your cashier named Maya at KFC/Taco Bell, 1001 Westwego, La 70094 on7-7-2023 at 7:51pm was very unfriendly and unhappy. She made me feel like I was a bother. This is uncalled for. Ordered thru drive thru but had to order at cashier’s window for whatever reason.

The intercom worked because she told me to go to first window and no one was there. She waved for me to go to 2nd window to place order. This is very unprofessional and very sad.

WHEN UPON ARRIVING TO THE WESTERN LOCATION IN PEORIA,ILLINOIS I ENCOUNTERED A EMPLOYEE SITTING OUT ON THE CURB. SHE ASKED ME TO COME INSIDE RATHER THEN GOING THROUGH DRIVE THROUGH. I ASKED HER IF IT WAS GOING TO BE FASTER AND SHE JUST CONTINUED TO WALK OFF.

WHEN I WENT INSIDE,I ORDERED A 2 PIECE ALL DARK MEAL. SHE TOOK MY PAYMENT THEN JUST DISSAPEARED FOR ALMOST 10 MINUTES. THE CHICKEN WAS ALREADY IN THE WARMER. AFTER RECIEVING MY MEAL . I GO TO GET IN MY TRUCK AND HERE WAS THE SAME WORKER AND ANOTHER EMPLOYEE OUTSIDE JUST CARRYING ON WITH SOME GUY THAT HAD PULLED IN WHILE I WAS INSIDE.

MY CO-WORKER HAD INFORMED ME THAT THE GIRL HELPNG ME HAD WENT OUTSIDE TO TALK TO HIM RATHER THEN GIVING ME MY FOOD. I GOT BACK TO WORK ONLT TO FIND THAT THEY GAVE ME A LEG AND A BREAST.

AT WHICH POINT I…

After all the years as a customer will never order KFC again. KFC could not deliver chicken for broken equipment in Palm Harbor and could not get a refund.

I went to the KFC on western ave in Chillicothe Ohio pulled up the the drive thru and the lady responded and said take a minute and look at the menu and I’ll be right with you and I said ok . Well after 5 min I ask if they were still there .

She replied in a hateful voice and said . ’ Look at the menu and I’ll be right with you !!! 00 we were going to buy 3 fill up box’s . That was the last place in town that I thought I would be disrespected.

The KFC on Annapolis Rd in Severn. MD should be shut down. It is absolutely the worst KFC I have come across in Maryland. I have been there 3 times and today is the last. The customer setvice is always terrible.

The cook will take a break and they will have you wait for 30 minutes instead of having a system in place to keep business moving. This is terrible, not to mention every single time my order has been completely wrong, no matter how many times it's repeated back to you.

The food doesn't even have the traditional KFC taste. It is always overcooked. The parking lot has become less and less with cars. I can see why. I will never return to this location. We need more KFC'S in the Hanover/Odenton MD.

I will continue to take tbe drive to Columbia to the one on Mistrel Way. Their food…

Hello Im writing you because on 7/5/2023 at 3:20pm i enter KFC in Dover Delaware for a Door Dash Pick-up. Upon entering i stood there for 5mins never greeted. 10mins past. A young man asked me was i there for pick i said yes and gave the name for the order.

While im waiting a Female states to the Gentleman fuck Door Dash!! The lobby was not busy at all to just not be greeted and standing there for 10-15 mins. The order wasnt even made yet!! There was no Sweet Tea for the order. Very Unprofessional..

Out of potpies again, no slaw, ice machine working slow so you are not allowed a refill, no unsweetened tea.

I was treated very rudely and talked to inappropriately concerning an order made on July 4 in Harrisonburg Va at your John Wayland Highway location. I tried speaking to the Management and they were just as rude please contact me 540560 4271

The Madisonville KY location is the worst KFC. They are the most rude, non caring workers ever. I went thru the drive thru and ordered a 12 peace meal and they forgot my biscuits and I told the head manager Jeff and he said no the order was right and to get out of his drive thru.

I tried this location one more time hoping it had changed. I was wrong. I will not be back along with everyone I know. Jeff the manager needs to be removed as head manager. I am amazed at the choice of employees that you have chosen to put in your business.

My experience started bad I went in to make an order. The employee said go to the drive thru so rude no explanation. I proceeded to the drive thru. I get to the speaker to order it has a note go to window to order.

I'm pretty laid back but I waited in drive thru for at least twenty minutes. I finally get my order and they get it wrong I checked before I drove off I asked them to fix it. They started I needed to go because they had many customers behind me .

I spent twenty eight dollars I told them please fix my order they finally did I asked for sauces and they said it was extra really after all that. What happened aren't they supposed to please customers. I have gone to this kfc forever I will never return.

Popeyes is so much more accommodating.

Went to KFC Custom House quay Greenock yesterday tables filthy bins overflowing and toilets all out of order surely this shouldn’t even be allowed to open people getting told to use waterfront complex if they needed a toilet surely they could at least clean the place and empty bins and the food wasn’t even that good £21.00 for this won’t be back and Health and environment been contacted

The past two times I have gone to Kentucky Fried Chicken in Easley SC to pick up a meal for my family during the hours of 6-7:30 pm, they have been out of chicken every time. I even placed an online order at 6:30 pm on 7/03/23 for pickup at 7:15 pm and again I arrived at 7:15 pm to pick up my order and they were out of chicken.

I had to wait until 8pm to get my online order picked up. What the heck is going on with this location. They are supposed to sell chicken to the public aren't they. They never have it available for purchase and act like they don't care. This is beyond ridiculous.

, Mansfield,Ohio, & asked to speak to the manager. I believe her name was Tonya. I told her I had a large order & was calling so they had adequate time to get it ready for pickup at 12:30 pm.

We discussed I could order online but that would not give them much time to get it ready. I was willing to forego the online specials so I could get my order timely. I arrived at the lobby at 12:45 pm & my order was not ready.

I don’t think it was even started. I asked to speak to the Mgr & eventually she can to the counter as she was working on orders. She said she had 2 employees who didn’t show for work & they were doing the best they could.

I reminded her I had given a 2 hour leeway. All she could do was say she was sorry. I didn’t get out of there with my order until about 1:15/1:20 pm. 00.…

I have been to the KFC in potosi no. Several times there is usually 3 people outside and every time I order it's a 25 minute wait on original chicken and it's usually when people are ordering for dinner on several occasions I just said forget it or at times when I do get they did not send gravy and

it's to far to go back and get so I just let go also once I got my money back cause chicken wings raw I've worked in management all my life in food service and you would think they know when dinner croud arrive and be ready.

My chicken nuggets were terrible! They were as hard as a rock!

, Hamburg, NY location. We didn't receive bad service, we received no service. We were "looked at" 3 times, three different staff members, told by one that they would be right with us. Nothing. Then another said they would be right with us.

Then a 3rd, stating she was waiting on a drawer. Really? You are open! We walked out. This is a few weeks following a visit we were told "sorry, we are out of chicken"! How can this be? I would consider this a matter to be addressed as Chic-FilA is close by as many other fast food restaurants with competent staff.

This is me second time in this location and after asking the representative for the number 8 crispy with no thighs she proceeds to tell me I am giving her a hard time. I told her the pieces do not matter as long as it is not at high because I don’t eat that piece of the chicken.

She responded with you still have to let me know what prince of the chicken you want. The last time I checked a chicken only has 4 pieces. I think some one needs to speak with her about this in addition to the attitude she gives in response me placing my order.

Ticket # 3913, mount Vernon, ny location. Transaction date 06/30/23.

I ordered a mac and cheese bowl meal. Both on the sign and on the app that shows the bowl, fries, and a drink. They refused to give me fries. Said they were not included.

39 before tax. 79 and will feed multiple people. I don’t understand why I’m being charged almost the same price for an individual versus a large side. And also with my order I did not receive my gravy for my mashed potatoes.

I’m very upset about the price differences in your coleslaw. It just doesn’t make sense.

Picked up an 8 pc bucket this evening. It was so dried out and tough you couldn't even eat it!

4340 Hamilton Middletown Rd in Liberty Twp. OH NEEDS TO REMIND THEIR EMPLOYEES NOT TO SIT IN A CAR BY THE FRONT DOORS AND SMOKE WEED. OR BE IN A CAR THAT IS DOING SUCH. Not a good image for the company. Thanks, Retired officer

Purchased a meal at Royersford and bit into it and it tasted like dirt. Please reimburse.

We just recently visited store # G135724 in Oak Hill Ohio. When we first walked in, the rug in the front of the door was so sticky that our shoes stuck to it. When we got to the counter, we were not greeted.

I actually waited and the cashier never said anything until I did. While waiting for our food, I went to the bathroom. The women’s toilet hadn’t been flushed and the flush handle was completely broken. I had to use the men’s restroom while my husband waited at the door for me.

The restroom was clean though. When we got our food, which the nuggets were not done (still pink in the middle) we had to ask for utensils and napkins due to the empty napkin holders. Nothing had been restocked. All in all, we probably won’t be back to the restaurant.

While visiting a location in Greensboro NC I went inside and wanted to use the bathroom and wash my hands. I noticed the bathroom was not acceptable unless I had a code. I went back to the register and ask could someone unlock the restroom.

The manager on duty replied with a nasty attitude that the bathroom was for paying customers only. ( I go to KFC a lot in North and South Carolina. This is a first). I told the manager that a plan to order food when I come out of the rest room.

The manager and the cashier that was on duty refused to unlock the bathroom until I ordered. Is this standard procedure? Why is there not a sign posted on the doors? Why does a customer have to prove that he will order to use a public bathroom in a public restaurant?

There is more to this story. I haven’t even…

I need to speak to someone in the corporate office to file a complaint on KFC in Fort Worth Texas off of Jacksboro Highway they need to get some new employees in there that know how to follow simple fucking instructions when completing doordash orders so yes how can I get in touch with someone from corporate

I bought tenders from my local kfc and they were like eating rubber they were over cooked and tasted bad

I have been sitting in dine in at the store for the past 2 weeks now, and I say I have experienced a lot of nasty stuff. The manager Shaw at the kfc 826 S Main Street Kernesville NC is very unprofessional I have pictures and videos of the store and of him and the employees not washing their hands after they have been outside smoking. This place is very unsanitary and this needs a change someone needs to take charge and get Shaw from being manger this is ridiculous.

Last weekend I order two large boxes of KFC Chicken Tenders. They were for a lunch with our grand children. The tenders were either miss packaged or a wrong items were delivered. They should have been called Breaded Logs. But that would even be wrong as they coated with brown truck tires.

They were so tough that the grand children could not even take a bit from the logs. The ones that my 80 year old wife and I tried to eat was ultra difficult. So must of the order was put back in the sack and it was delivered to a trash can.

I think Mr Coronal should take a cooking class or better yet get trained at a Chic-fil-A. Very sorry for the report but KFC has been one of our favorite places for a lunch or dinner

Tge other day I went to a Duncan a donuts and your manager a long with others were fighting and throwing things around the store please he is not fit for a manager unless he gets off the drugs

Varry Bad Services!!!! Air tiada ais Ayam sangat kecil ,servis perkerja semua Muka MASAM!!! ODER LAMBAT SIAP

Your location on Broadway in Pearland Texas is the worst I've ever had. The chicken is always over cooked no matter when you go Service stinks! People don't want to hear any complaints You need to visit this location They don't live up to your reputation.

Restaurant and restrooms filthy. Not a clean table. Only 3 people in restaurant. Moldy bathrooms. One stall out of service. Restaurant needs MAJOR cleaning. Food was ok.

Love your product but the service at the KFC in Pleasantville new jersey is horrible. Waited 20 min at drive thru and the line did not move.

Finally gave up Every time l go there the wait is horrible or they are out of something. Please get a new manager or hire more help. This location really hurts your corporate image.

I’m tired of spending my money on chicken and old grease you can taste the old grease from the chicken at all KFC‘s. That’s not right why should we spend our money for old food like KFC trying to kill us. What is the problem? KFC’s taste so nasty

I have watched your commercials for chicken nuggets and they are crispy and look delicious so I thought I would give them a try. I bought them last night and after waiting as I was the only customer at the restaurant I got nuggets straight out of the microwave.

No crispy crust as advertised. I can see why there were no other customers. Bojangles wins hands down. Kenneth R Fann

Lilith welcomes all? Seriously? So the Bride of Satan welcomes all your customers? Not only is that inappropriate but it's ridiculous. You would bring blatant Satanism to your restaurant in an effort to what so chicken sandwiches? I am so glad I saw that advertisement before I ordered from y'all on average I come here twice a week and I'm in front of Bojangles right now it will cost me $4 more and I'll be glad to pay it.

Whoever you're marketing person is needs to be looking for a new job.

I grew up in one of the first franchises in Idaho. My parents were trained the colonel himself. I ordered a 10 PC bucket today and must say, what happened to the best chicken around? This chicken is the worst ever tasted.

I am embarrassed to say that I had a hand in bringing Kentucky Fried Chicken to Idaho.

A couple of complaints, #1. The size of the chicken pieces are so small. They look like baby chickens fried. The side orders are smaller as well but the prices are not worth what you get. #2, I live in Claremore, Oklahoma. The staff appears to be all crack heads! Their appearances are little to be desired. Who hired these people. Unclean looking, and talking on their phones instead of working.

KFC used to be the best food ever. I am very disappointed. Why are the chickens so small??

On my visit I experienced a extremely sleepness that feel over me... Prior to my visit I have been drinking an alcoholic beverage(s) .. so I was wide awake after consuming this two piece leg and thigh with macaroni a biscuit and a Sierra mix or Sprite..

I felt drowsiness they hit me in my eyes first that I couldn't even keep my eyes open what if I was driving I could have killed myself and others luckily I wasn't but this is a serious problem something that happened jobs need to be taken away need to be fired New Management I'll just shut it down completely...

I swore over a year ago I would never order food from the kfc in atmore alabama again . The store is always filthy with low health department grade . The people their r always rude . My grandchildren wanted chicken on June 11th .

For them I went .

First I went to drive through a woman told me to just come to Win͏d͏ow to order . I sat there for about 10 minutes she refused to assist me so I drove off and we went in . A black girl was still at window talking on her phone refused to wait on us.

I stood there for about 20 minutes and she never once waited on anyone. I finally left with my grandchildren crying . Why will this company not hire any white people to work there . That place has a the worst reputation for being the sorriest restaurant in town .

No I’m not a racist as I’m sure…

Today, roughly at about 1:15pm I went into the Warrnambool KFC store and ordered a chicken tender box. Just a regular when I got home. Mind you. I only live 2 to 3 minutes away from my home to where KFC is straight home, because I’m a type one diabetic, I had to give myself insulin, and when I opened up the box to start eating my meal the chips were cold and dry.

The tenders were cold and did not taste very well. The only thing that was hot was the popcorn chicken. Even the potato and gravy was not warm at all. This is not exactly a good thing. I prefer it if my meal was hot when I come home and it can’t be that when I went in ordered my mail receive my mail got in my car and

went home that it would be freezing cold and dry not happy at all that this is happened. It’s not the first time…

Ordered food from KFC Checkers centre can't George Street and Bram fischer drive via Uber eats. Ook over and hour to arrive when I phoned they said can't track order must phone ue. Took no responsibility at all and blamed ue.

It was NOT Ue to blame since I saw in the app that ue vehicle arrived there about 2 minutes after order was placed and remained there waiting. driver verified that he had waited over an hour for the food which was mediocre quality - will never ider from KFC again

We love KFC's food but the customer service is terrible. We have been eating here about once a month, but 90 percent of the time the order is wrong. They don't appologize, and seem indifferent to their mistake. I have to wait at the register as no one man's it.

does not say Welcome to KFC, May I Take your order? , or How can I Serve you today. It's usually a young very skinny girl with blue eyes and brown hair . She got my order wrong again today.

I have complained about this before, but nothing changes.

Hi I have ordered family bucket today at 8pm from Haywards heath KFC total price was24.97

I am really unhappy with the service. My husband we t back to give the chickens leg pieces unfortunately they did not accept it . Order number 010070621231117. I am very happy with the order and likes to make formal complaint. The order was 10 pieces chicken the way they given to me 8 pieces of legs and other 2 pieces, I asked them that dont put to many legs pieces,what we expect we didn't get, when we went back to the branch they said they can't guarantee, they can only give what they have in the counter which is not acceptable .customer care is important and we paid money .