Lexus

Very poor customer services, I been trying to contact them,, never able to reach, I left so many messages, no one replied.

I want to piggyback to the note my daughter, Stephanie Lee Santos’s nightmare experience with Crown Lexus in Ontario since I was with her when she leased her vehicle. The transaction finished late thus, she went straight back to her apt.

After she texted me that Tueaday when she got pulled over, it dawnwed on me that I didnt remember seeing any temporary plates. When she was told to lie to the police & tell them that the plate was ripped off was when I got involved.

I called the sales person, Eugene & told me “I’ve been doing this for years, process is routine & I guarantee 100% that I put the plates. ” But no, he was adamant that…

Presently have my 4 th Lexus Loyalty program allows 3months of payment forgiveness when A new lease is started before expiration of current time But it is model change time of the year no 2020 vehicles available so cannot receive the loyalty benefits This would have been my 5th Lexus Buying competitive vehicle

I just bought 2019 LEXUS IS300 F SPORT , May 22 , 2019 at Swell Lexus Dallas , September 5 ,2019 the car break down on the street and then they towing my car go to Park place Lexus Plano , the tell me , my car have problem FUEL PUMP bad . Next Monday , September 9 they call me come pick up my car , when I drive the car almost come home , the light CKECK ENGINE come up again I drive back Park Place Lexus Plano Texas .

Now September 12 , 2019 they not fix my car done yet Now I fell bad about Lexus ???????

2015 IS 250. Radio failed. Quote is for $6000.00 for replacement from Lexus dealer Oklahoma City. This is ludicrous. This is not what I would call a quality vehicle and has certainly influenced my desire for future purchases. I find it out of reason that a radio should fail in that short of time frame.

Nancy Bucklin

I am not happy with Lexus service. I bought a new RX350 in September 2017. I only got one free maintenance service in January , 2019, when the car had only 3,179 miles. Two weeks ago, Fremont dealer called me asked my car for maintenance. 95 to over $200.

So I did not let them to any item check. At that time, my car was only over 7,000 miles, it was still low mileage. When I bought a car, I was not told about the free maintenance schedule of my car.

I bought nearly $50,000 to buy this expensive car, I could only get one time free maintenance. This is very poor service from Lexus.

Faulty oil cooler line Major leak of oil Nearly damaged engine Costs a lot Lexus will not handle

I purchased my Lexus IS350 in 2017 apparently after some recall for the dashboard and door panels melting. At this point living in Palm Beach, Florida and with humidity and temperatures reaching over 100 degrees. MY CAR IS MELTING ON THE INTERIOR.

Literally melting to the point where chunks and pieces of the dash, door panels, rear door panels, glove box are completely getting sticky and melting to the floor. Whats even worse!!! Is the front dash board creates such a glare when the sun hits it, I can barely see out properly through front windshield.

I have had corrective eye surgery done and this has made it WORSE for me. I CANNOT SEE OUT THE FRONT WINDOW WHILE DRIVING!!!! I am so very disappointed, disgusted and upset with LEXUS. My beautiful pearl white care. Which I have kept…

I've been a long-time Lexus owner and current leaseholder. I've been very happy up to this point with the vehicles and customer service that I've received throughout the past 15 - 20 years. But, today I encountered a situation that made me re-think my loyalty to Lexus.

I had contacted the Keyes in Van Nuys, California regarding renewing my lease and turning in my present Lexus and obtaining a new lease on a 2019 model. My first encounter went very well - I contacted Christian Mader. He gave me a price of $475/month with no down and to turn in my current NX200T three months early (which 3 months payment would be waived). I wanted further clarification before I decided to make this new lease deal and do the long drive but I could never reach him - he never returned my numerous texts,…

I purchased a vehicle from Erin Mills Lexus in Mississauga on June 22/19 on a 3 day sale. The vehicle is an IS350AWD. My customer number is 64456. I wanted the vehicle in atomic silver, with chateau interior. I was told by the manager Dane Jeong that the vehicle would have to be ordered from Japan and would probably not be delivered until October/19,which I was willing to wait.

A month later, I called Mr Jeong, and was informed only at that time, that they had not received any confirmation that the order was being filled. He said that he was waiting to hear from Lexus about a confirmation letter.

I still have no word on what is going on. How much longer do I need to wait?? I initiated the call to the dealership, to find out if they have a delivery date, only to find out the vehicle has…

I have the 2019 350 sport suv. Three times I was unable to start the car. I have had it into the dealership, they could not find anything wrong with the car. Have there been any complaints such as mine?

I am fearful this will happen again and I won’t be as lucky to be in a place that can help me. The first two times I got it to start after 15 minutes. The last time it didn’t start for an hour.

I then called Lexus and they had me put the key fob next to the start button. I have had great Lexus vehicles over the years but now I’m living in fear every time I go to start this car.

Would like to mail my complaint since I have several attachments. Could you please email me an address to send my complaint to. Thank you. It is a dispute with a warranty issue that I need clarification on.

I have a Lexus 460LS bought from Lexus of Las Vegas in 2012. I had a battery change sometime between 2012 and 7/15/2015. After attempting to charge the battery numerous times I removed the Lexus battery 7/12/2019 took this 84 months warranted battery to Lexus of Las Vegas for warranty replacement..

Lexus confirmed the battery had failed but I would have to provide them with a purchases receipt for the failed battery as they could not confirm from service records that I had purchased the battery from Lexus. As Lexus is the only company that sells the Lexus battery then it should not be necessary to produce the receipt for the battery.

For information, I replace my own batteries in my vehicles and since Lexus is the only company that sells this battery I purchased the old battery from…

I took my 2013 rx450h in for a 70,000 mile service as a CPO to Lexus of Wayzata Minnesota. It was returned unwashed and not vacuumed. I noticed that the plastic covers on the back of the drivers front seat were missing.

” They we’re missing as a CPO vehicle. ” My salesman wasn’t there! I’m really disappointed in the poor response to a legitimate concern. Will probably not shop there again!

My check service light went on and it took me a week of leaving messages (3) and I never received a call back. I finally called in and agreed to wait for the car provided they could guarantee I would not be late for my 12:30 appointment.

I thought I could get some work done but the facility was literally freezing, employees had on Parka's but nobody advised me to bring mine. My car was guaranteed by 11:30 so at 12:15 I was frozen stiff and no sign of anybody regarding my car.

I go out to the service area and my car is sitting, it has not been washed but clearly someone had done something because the stuff that was under my seats was in my console. I start asking around and my paperwork is missing and my consultant was at lunch.

I am panicked and pissed at this point because I have to…

Called Pohanka Lexus, Chantilly, VA about a recall on a issue with melting and cracked dash. I was informed that the extended warranty on this issued expired on 5/31/2017. I was advised to call Lexus Corporate Office customer service to see if they authorize the work to be done.

I called Lexus 1-800-255 3987 and the customer service rep looked up my auto history and said that a notice was sent to me on 5/15 and the extended warranty expired on 5/31/17. My issue is that I purchased the car new at Pohanka Lexus and fully intended to have the dash replaced.

However, I did not notice or was made aware that the extended warranty expired. The melting and cracked dash is still a problem and regardless of when the notice expired. The work still needs to be done under warranty. I have low mileage…

I was charged close to $700 for my radio that had no sound. Once I picked up my car it started doing this all day reset of my navigation system. I took it back to Lexus and was told that there is a master reset to navigation systems that are having this problem.

My car has been to Lexus 2 times for this same problem and it still doesn't work correctly. This morning it started working and I know later on going home it will go back to the restarting things it's doing.

I'm writing about the Service Dept. of Lexus of Tacoma in Fife WA, owned by the O'Brien Group. I am sure they believe that since they are the only Lexus dealer within a 1.5 hour one-way drive in traffic, especially since they own the other dealership in Bellevue, that they have a monopoly on people with cash who would rather cut a check than do a little research and get a little dirty in order to know just how bad it is. They think we are awfully stupid, especially if we are over 65. Three times is the charm before I write someone. It has come, so here goes:

1. Our first stop for service after O'Brien bought Tacoma, was regarding our previous Lexus. We discovered that our VIN number had been accidentally damaged and made unreadable during a windshield replacement by Lexus of Tacoma, thus…

Lexus has the worse slowest service ever, I have been waiting for one hour to replace a tire and they told me that they don’t have time for that now. Once they realized I have warranty on my tires, they start avoiding fixing it and they mentioned that it’s Friday and so busy to fix tires.

This is the second time they do that, I really can’t wait to return the car in December 2019,

I would never Advise anyone to Lease a Lexus and I would never do that again.

Thank you

I purchased a brand new Lexus RX350 for my wife in December of 2018.. On April 2, 2019 ,as my wife was leaving work and driving up the ramp in downtown Cleveland, The CHECK ENGINE LIGHT came on, then a Malfunction in All Wheel Drive System, and then a malfunction in Advanced Ultrasonic Detecting and Ranging system occurred..

The car rapidly reduced speed to 25-30 mph and was shaking. It would not accelerate or allow her to increase speed. As this was an extremely busy ramp, a near accident occurred. Luckily my wife was able to pull to the side of the ramp where she proceeded to shut the car off..

Pullng off to the side on a busy 2-lane ramp is a terribly unsafe and dangerous situation where an ensuing accident certainly could occur. She was left with little choice as the ramp enters a…

Disapointed and angry Lexus refuse to honor the warranty claim on my GS 200 t car battery. Lexus provide 3 yaers guarantee but the battery is only 2 years plus.

Daylight cheating

Lexus of Middletown New York was the worst experience I ever had when purchasing my IS 300. I already submitted my review of my displeasure. What I don’t understand is why I only received 2 keys for a brand new car.

I receive new vehicles at my job and I get 4 keys for each vehicle. Is this another disservice of the Lexus dealership

Treasure Coast Lexus. Always serviced car there. 89. I sent a letter on March 28, 2019 to Mr. Gary Mariarossi who apparently is a "Managing Member of Dealership Operations", but I have not had a response. The service was done on March 22, 2019.

I bought an extended warranty when I purchased the car 2017. I had it leased for two years before I purchased. Car was new. 2015 Lexus 350. and I have a service contract with your facility. The Service Director is Kathy Register.

If you want a copy of the letter I sent to Mr. Mariarossi, I shall scan it. Would appreciate your looking into this matter. Thank you. Ursula Duguid

88. Invoice #LECS486804. 80. When I called the Service Dept. today to question why they replaced the wipers again, I was told they were not cleaning. Does that mean the wipers they installed in December 2018 were defective or installed incorrectly?

I feel they owe me a refund. Have always been pleased with Lexus Service, but am very disappointed in the response I received. I would like to know why the wipers were not cleaning after only 156 miles. Should I not be refunded for the wipers installed…

I just bought a Lexus from a dealer in Rockville center New York. I had just finished using a Toyota Avalon I bought from another Toyota Dealer(Advantage) Toyota. This Toyota was financed by Toyota Financial Limited at about 1%. My friend at this same time purchased a Mercedes Benz car which was financed by the company at about 1%. 3%.

I did not know the percentage until I was at the table signing out a lot of papers. I was quiet disappointed with this rate that I had to go around shopping for a lower rate for some time now.

When I went back to the accountant at Lexus I was so shabbily treated that I felt humiliated and regretted going to this dealership. I guess that that I have no other option but to continue with this dealership until I can dispose of this car.

Please I hope that you…

To Whom It May Concern,

I am or was a proud owner of a Lexus RX 350. I have been referring friends and colleagues to lexus due to the it being durable and reliable. I have received great service when I had my warrenty and was making monthly payments financing it. However, things have taken a turn for the worst.

On December 27, 2018, the Lexus Higham, Ma service representative informed me that the cost to repair my timing cover gasket would be $459.99. I told her that I would schedule an appointment when I was able to get the money to pay for it.

On February 27, 201, I went in to replace my timing gasket and was informed me the the price had gone up to 3,085.77. I showed her the paperwork with the estimate that I receieved and she just crossed it off and said it was an error. This cost…

My local Lexus of Kendall (FL) dealer nor Lexus corporate have resolved a problem with my 2013 ES300h after many attempts. Lexus of Kendall dealer said if I maintain my car with them they will fight for me should there be any problem with the manufacturer in the future, so I did.

Well, I reported a defect in the backseat leather shortly after my 25k maintenance appointment November 2016 while my car was under warranty. The backseat perforated leather dried and shrunk causing tension on the rest of the seat. It feels very rough and hard to the touch.

The manager at the dealer took photographs, and said he will contact the manufacturer. After several months of leaving messages with Lexus of Kendall operator and voicemails I was told the manager no longer works there, and another manager…

I have a 2015 ES 300 H. I purchased it in Canada. It has North American maps. I shipped my car to Germany and need micro sd with European maps. I have contacted my dealer and got a response the Lexus Canada does not support European maps. They cannot help.

Sir, How can this be? BMW/Audi/Mercedes benz, with whom lexus competes have interchangeable microd sds or sds. It has been a year that I have been trying to solve this issue. Lexus US, Lexus Canada, Lexus Germany Lexus Netherland , all have pointed fingers to one another and here I am driving the vehicle with an ugly GPS attached from the screen. Your intervention is appreciated.

I am willing to buy the micro-sd. The VIN Number is: 2015 LEXUS ES300H VIN: JTHBW1GGXF2096599

Damage or crack on my RC 350 F Sport Rear Bumper Passenger Side after the service.

Rocco Colangelo (Service Manager) at DVNL insulted me by telling me during our conversation that "why don't you just tell me to fix your bumper" and also presuming (indirectly) that the damage did not happened during the service but it happened on my way home. His proof was a CCTV that can't even show a clear view of the car that there was no damage on my car when I left. I'm leasing an expensive LEXUS car and telling me that "comment" seems to be offensive. I can afford to replaced the bumper of my car but why should I carry the burden of having it fixed if the damage was done during the service of my car. I'm even asking him to check my dash cam to prove my worth that I'm telling the truth but he just…

This dealership wasted 4 hours of my day yesterday. I had scheduled an 11:30AM appointment for my RX350 first for oil change and showed up exactly on time. I was told I should take care of a recall while I was there and it would take 1 hour in addition to the oil chance, so I agreed.

After sitting around and waiting for over 2 hours, I was told that it would take another 2 hours and that they have not even began to work on my vehicle yet. Casey my rep tells me that he doesn't want to rush things because the other day one of the mechanics left a fan connector off on one of the jobs and then the car overheated and had to be towed back to the dealership.

So as Lexus customer, I'm supposed to wait 4+ hours so that we don't rush the mechanic to risk receiving poor service ??? Who is managing…

Lexus ES 350 2009 model bought in Dubai as certified pre owned from dealer in December 2011. Last Monday 18/02/2019 there was an un- intended acceleration problem that could have killed me. I called police in Dubai and the whole phone conversation is recorded in police records.

I am waiting for your Prompt reply. Thank you

2018. Once I received unit, I found out some of scratch on hood area. I,therefore, asked Lexus to repair the scratch on Jan. 2019.

However, I heard of news from Lexus to replaced hood without any permission from unit owner. I was shock and surprised how your dealer can replaced hood without my permission or advice before replaced. It is a brand new and I bought new model, not second hand car.

And also, I was disappointed your service quality to poor workmanship and customer service again. It is first time to use Lexus but now, so bad experienced due to your service quality. I was used other brands like a Toyoda, Ford, Benz since before but not like this bad case.

I'm so much sorrow to buy your 2019 new models. If possible, I would like to return and refund at once. Even if like this…

Dear Sir/Mme,

This is my horrible experience with Lexus of Queens (New York City) this week. I tried to file a complaint with them, but the phone calls keep going nowhere, round and round.

1. A person calling himself "Larry" called me last week, saying he is from Lexus of Queens and notices my car is due for service and Lexus of Queens is offering 20% discount for it now. Therefore, I made an appointment with him for "Change Engine Oil and Rotate Tires" on Feb/06/2019 Wednesday, for which he said the services charge is about $119 less 20% discount, namely about $95.

2. On Feb/06 Wednesday, I drove my Lexus to Lexus of Queens. But, at first, the Services Department lady told me "there is no one here called Larry" ! Then, she found her computer shows someone already registered my car for…

In April 2018 I took my 2013 LS450 in for my major service to Lexus of Tucson at the auto Mall. They somehow took or lost my heating and cooling seat knob for the passenger seat. I noticed it was missing right away.

I told my service person James about it . He said no problem I will order you a new one at no charge and call you when it arrives. I waited 2 months never received a call. Called them and spoke to Richard.

He said he will follow up and call me when it comes in. Again no call waited 6 weeks and called again left a message no return call. waited another 2 weeks called again spoke to Richard he said he will talk to his manager.

almost 9 months of being lied to I was told by Richard that his manager said the knob cannot be ordered separately and unit was too expensive so they…

I had my ls 600h control arms replace at RG auto , which they bought the parts at Openroad Lexus Port Moody , bc, Canada . M lexus . Lexus ask me to bring the car in for inspection .

(i also had all my tires replaced brand new at costco. ) . Lexus did a wheel alignment on my car and reported that everything are fine even the control arms. After the wheel alignment , my steering wheel was not centered , it was tilt to the right .

So i brought it back for them to fix it . After a few hrs , they said everything is fine and reported that my tires are worn , which i had replace just a week ago . This time i brought my car to another shop for…

Long story short.

Do not buy a 2019 Lexus ES350 F Sport from Escondido Lexus dealership or any other in the United States. Their much advertised Lexus Safety System+ 2.0 is a fraud on this car model. (“Consumer fraud occurs when a product or service does not perform as advertised”.) The “Road Sign Assist” does not work no matter what you do. Lexus so called “Technology Specialist” and Lexus engineers are unable to fix the problem as of January 9, 2019. I bought a 2019 brand new one for over $50,000 on November 14. 2018 and the system has not worked from day one, even that Lexus advertisement shows a photo showing a red stop sign on the head up. Nice photo shop Lexus.

I have been in contact with the Lexus dealership and Lexus Head Quarters since I found out the system just does not work,…

I bought a 2018 GX 460 in Novemeber and also purchased the Cilajet not once but twice and our interior stains. Once approaching both our Sales rep.... Scott Venator & manager Tony D'amato no one returns our calls. I feel like after purchasing the car and they received our money we mean nothing.

This is not what I expected and never would have gone to Newport had I known we qould be treated so poorly. I would like to speak to a regional manager or someone that can help me. 2561

On October 12,2018 I took my Lexus 460 LS (2016) in for the 30,000 mile check up at Herrin-Gear Lexus, 1-55 at High Street, Jackson, MS 39205. They did not properly check my brakes and rotors. On October 21st I drove to Fort Worth, Texas to visit my daughter.

During this trip, I experienced a great deal of vibration from my brakes. It got worse the further I drove!! I was very nervous about this situation! On Monday, October 22nd, I took the car to Sewell Lexus, 5100 Bryant Irvin Road, Fort Worth, Texas 76132.

It was determined that I needed new front brakes and resurfaced brake rotors. Sewell Lexus also noted that the car needed to be realigned as it had not been done properly by Herrin-Gear in the past. The Sewell representative stated that there was no evidence in the computer records…

I purchased a preowned car from Keys Lexus in Van Nuys in February. In June, I took the car to a detail shop. The shop refused to detail my car because they said that the car has been repainted and it was not repainted with Lexus quality paint.

They did not want to take any liability. We called Keys Lexus to inform them of this finding and they refused to do anything about it. Their comment was, "why did it take you this long to realize that the car was repainted".

It took us that long because I took it to a professional who happened to be an ex-Lexus employee. The fact that the car was repainted or for what reason was never disclosed to me. Just to be sure, I took the car to another Lexus dealer and the first think they did was check the paint all around the car with a tool that…

hello,

I own lexus 460 ,model 2008, which was imported privately to israel,from u.s.a not buy the dealer. it's chassis no. is :JTHBL46F185062930 aprx. 6 months ago it was needed to replace the dashboard due a problems that your company is familere with(for example in my wife's lexus, model 2008 chassis no JTHBK262782077003 , which was imported to israel by your dealer - the same problem appeared and the dealer agreed to replace the dashboard few month ago). because my car was impoted to israel privately the dealer asked us to write to your company in order to get your approval to replace the damaged dashboard with a new one. as an old and faitfull customer of your company, along with my wife, i trust that you will take care of my request and you will confirm your dealer in israel to…

To Whom It May Concern: Lexus Southwest Houston services department chiped and crack my front panel in my car. Marcos, our rep related a message to me from the manager that my car is old and has be compromised. I asked by whom... your dealership?

This was so insulting to me. The manager had no interest in speaking with me. I mention to Marcos that I complained to him (Marco) many time about this issue with no results. I never requested to speak with a manager, he and I have never meet, nor had any conversation here nor there, but Marcos made it clear that my complinats were pointless.

I am not a one time lexus owner. I am on my 3rd lexus, husband owns one as well. Here is my impression of my treatment and message from this manager. Lexus service department has more business than it needs…

James Charms Lied to me.and my wife .we or both permanently disabled to sell a car to get his commission.

I have been a part of the Lexus family since 1994. I currently have 3 Lexus vehicles (2016-ES350, 2015-RX350 and 2016-GS200t) which I purchase from Jim Hudson Lexus Dealership in Columbia, SC.

The service that I am complaining about started with Jim Hudson Lexus Dealership service department on July 10, 2018. I enter the Lexus service for an oil change on my 2016- ES350. The Service department found issues with my engine needing repairs or replaced. The service representative told me that it would cost $6,000 to $12000 to repair or replace. However, he never told me that my car was under the power train warranty. I consider this be very deceiving. I found out from the Lexus headquarter office about my power train warranty. After speaking with Lexus dealership, they agreed to fix my…

Bought a RX350 (2008) Certified Preowned Lexus in 2009 from PARK PLACE LEXUS OF PLANO, TX. In 2013, I noticed a crack in the dashboard by the driver’s side vent. Called PARK PLACE LEXUS OF PLANO, TX and was told cracks in the dashboard are not under warranty and it may have been caused by what I was using to clean the dashboard.

After arguing with the service guy he went to the service manager and they agreed to repair it and they did. Now in 2018, I have two cracks in the dashboard by the passenger air vent. Researched on the internet to see if other Lexus owners had similar issues.

To my surprise many owners have this issue and Lexus had offered to replace the entire dashboard if you have cracks or melting of the dashboard. The dealership told me I needed to call corporate to obtain…

My Daughter bought a lexus IS 200 2017 about 9 months it has been in the shop twice for the brakes, The last time we took it was about 2 weeks ago we got it back and the brakes still make noise when you stop. I call the dealer back and all the said was that model bakes make noise, I asked the guy were in the contract dose it say the brakes will make noise as long as you have the car.

My daughter will not drive this car for as much as she is paying it not fare to her she is 4 months pregnant and is very stressed out over this. I will filing a complaint with the BBB about this. Totally unsatisfied.

On 7/2/2018 I awoke to see my 2 yr old driveway coated with a streak of oil. ( see pics). I am a mechanic and proceeded to check out my wife's 2010 Lexes RX350. I found the oil cooler line had ruptured. I went to the Lexes dealer in West Springfield Ma. and tried to buy a replacement. They did not have one in stock and had to order it which would be delivered the next day at $174.00 + tax.

I asked the parts clerk why there had not been a recall on this defective part. I stated that had this happened on the highway I could have blown the engine and that there was oil all over the exhaust which could have made matters worse by starting a fire. She only replied that there have been no reports of any fires. She also stated that if they had noticed during a service call that they would have…

Bought New RX 350 in November of 2017 at Lexus of Birmingham. 00 dollar referral fee if I sent them a new customer and they bought a car. I sent my sister and brother in law and they bought a new Lexus RX 350 car in the March / April 2018 time frame.

I still have not received my referral fee and get the run around every time I call about it. Today is July 18 2018 (four plus months) and still no money. Can you help please. Very sad I'm having to write this about a Lexus dealer.

Received the Lexus Warranty Extension Letter alerting me to the dashboard cracking issue as it pertained to my 2008 RX 350. Members of my family have also received the extension letter as we are loyal Lexus customers. My daughter actually had her dashboard replaced in San Antonio, Texas and cautioned me to monitor the status of my vehicle in this regard.

The first cracks did not develop in my car until recently and when I contacted both the dealership and Lexus Corporate I was advised that the extension had expired on my 2008 vehicle. I assume the delay in developing cracks in the dashboard resulted from the fact the vehicle is garaged and well maintained.

It seems that my efforts to protect and maintain the car caused me to be penalized since the cracks developed after the ten year…

Hello and to whom it may concern, I'm really not sure where to start. I am so upset and disappointed with my current 2007 Lexus 460 L, I'm almost beyond words and have been in tears all day. I can almost NO longer support or possibly encourage anyone to buy a Lexus. Why??

Why just pay for the name, then they want to clean out your bank account for any/every amount of possible service. LIKE people like me haven't already paid too much for the car, now we can't afford to service it?!

You call this car "Your FLAGSHIP"... what kind of flag are you flying on what kind of ship? Japan's??? How can you pay soooo much for a LS 460 L and experience so many issues with it and then they turn around and want to give you nothing for it.

All about making the most money off you as possible. It IS "11"…

So they gave me a loner to drive, so they kept my cat almost a month. So they call me and tell me that my cars system is destroyed from resetting to many times. That it was giving the code of self destruct from Romany resets.

Now I know if my car would have been like that when they received it it would have gave the code at first. It did not take a month to read code. could I please gets some help with this?

Thks Randy cell 478 202 0862