LG Phone

15 days back, I lodge complain for LG AC repair, they came & observed condenser was damaged and assuredd me to repair in a week but till now ur engineer did not report me for replacement as i was agree with. My complain no - RNA160424006910.

So tell me can it will be replaced with a new condenser . pls.

I contacted LG because my refrigerator was not cooling as well as the freezer. 00 to send a technician to repair it including all parts. The technician arrived and I told him what was wrong. The regrigerator was not coing and the freezer was also not working and that the light also stoped working.

The technician repaired thr refigerator and freezer but did not repaired the light even though I calles LG and they 1st said they it was covered repair call and would send him back. I got a call from the techncin telling he was canceling the call and to contact LG again and ask for a "APM".

00 to send him back, I requested a supervisor to complain and she said she would have the technician supervisor call me but I have not heard from anybody. 00 to finish the job.

Front dents easy, ice maker toooo small, all the side door holders fatal apart ever ting falls on the floor chipping the til,

I had bought a LG A/c on the 8th of April, we are on the 22nd of the Month, the AC has still not been installed. Regretting of buying a LG product.

Regards satish N 9845012732

I brought a Bluetooth Headset as a gift for my son for Christmas at the retail store a my job with a Federal facility. By Feburary the had completely stopped working. I filled the online service request and downloaded the receipt.

A day later I got an email stating the receipt was "invalid" Doing a "Live Chat" LG Customer Service I was informed that they did not see a place of purchase on the receipt. so I widened the view to make everything more clear and resent the receipt as well as a resubmitted work order. Same result!!! "Invalid".

I call LG customer Service where the representative Joy Tiburcio Badge # 160414659131 read forbatum exactly what they email I received and told me that was why. I KNOW HOW TO READ!!! I asked to speak to someone else or give me a number to their district…

Dear Sir/Madam,

I bought an LG glad 8.3 and it developed a screen fault under warranty. I contacted LG and they arranged a courier to pick up on the 9th of March. LG had it for around 2 weeks with no correspondence so I called on the 24th of March but I was told nobody was available to speak to at that moment and that someone would call me back that day. Nobody called me until the Saturday and then I was told my Gpad was fixed and was out for delivery by Tuesday following the bank holiday. It never showed until today 12th of July. Enclosed was my Gpad which had not been fixed and an attached letter saying it was water damaged and therefore exempt. If it is water damage I have no knowledge of it although I'm not the only one who uses it. However if I had been contacted and told they…

I bought LG-G4 (LG-H815P) on 24-8-2015 from iMedia store in Cairo, Egypt. My G4 had a boot loop on 4-4-2016, I called the customer service for LG in Egypt, they refused to replace the phone (which is still in the 1 year warranty), they only offered to replace some hardware internal components, at the end I agreed, then I emailed them the receipt I have alongside with the warranty certificate and the S/N of the phone, they confirmed that these are the only required documents and they told me that the only available place for replacing the hardware components is outside Cairo, almost 50 Km outside Cairo.

I went there during their working hours, I took almost 4 hours to reach there (keeping in mind that I have just had an ACL surgery in my knee and I can't move easily) and then they told me…

Respected sir I call LG costumer care to proper install but he is not responding I call 4 to 5 times but no response ..in Kolar district 563101 in Karnataka state ..... Thanking you. We wait for your early response.

Purchased two v-10 phones from Verizon store in Daytona Beach Fl. on December 3, 2015. Lg is supposed to send me two batteries, two chargers and two 64 bit cards. I have made numerious trips to the Verizon store asking for help and being told first to wait four to six weeks, then six to ten weeks and now ten to fourteen weeks.

Now it is going on sixteen weeks and still do not have any of the items. I would like to have an answer to why its took so long and when I can expect my items.

the refri only work 2 years and then broke .....they send men to fix and they refri never work...

they no gime me my money back..

fuck lg

I never buy anything for you company ..

I cracked the screen on my phone and sent it into the LG repair department. I was told that I was covered under my warranty, but on receipt of the item, they changed their tune and said that the cracked screen was caused by physical damage. The amount to repair was more than the cost for a new unit, so I told them to just send my phone back.

I received the phone about 5 days later, and it no longer worked. I had to contact the customer service department several times, taking hours of my time. I finally got someone to agree to look at it again. So I sent it in and again was told the phone was not under warranty. Furios, I called the LG department to voice my complaints that they took an otherwise working phone, sent back a damaged one, and wanted $150 to fix it. They hung up on me. I have…

From u r side i had get update version so i upated it I had updated new version. Of Android 6 by wi fi i am getting the the problem in contact it showing me CONTACT LIST. UPDATED LIST. From Saturday onward so please help me to sort out my problem i have LG G 4 handset I cannot receive the call and cannot dial the call.

So please help me out

LG refrigerator model GL338VSL5 Sr.no.109NRFM128179,DT.of purchase 20/11/2011.continuously raising problem.However technicians are of the opinion that it is a factory problem.this time they took it from my residence at Asansol(w.B)PIN 713304,but despite after repair it is not functioning.I have again lodged a complain no.of which is RNA160229068519.Please look into the matter

I have a complaint about the lg Bluetooth headset. I purchased them 3 months ago and have sent them back since then. Because of one earpiece kept going out. Now as of today there both out and I paid $60 for them. Money wasted.

Going to try different brand.

I noticed a crack in my screen due to no fault on my part. After contacting LG they said my phone was still under warranty and now they are saying I must cover the cost if I want they phone fixed.

I did not damage my phone! All costumer service wishes to do is transfer me around and refuses to help and tell me it is against policy for me to speak to anyone in management. I keep getting my call placed on hold only to be told supervisors are busy and managers don't take calls its against policy.

No one will do anything to help me resolve this issue.

Your service department is no help to our hotel to program our new LG TV. If we can get help form LG we will change to different brand if have too.

I have purchase a home audio system model no lg lh70a on 31 Dec 2015. Its sound just like small speakers which is available in market approx Rs 600. I am very sad to purchase this system. I have complained about this to tool free number.

My repeated request and shop keeper agreed to check another piece of the same brand which is placed open in his shop. The sound of those system found good and I purchased this item. Now I want to replace this product or repair so that sound can be upgraded.

Otherwise I destroyed this stupid set when I think I lost my my mony to purchase lg's brand. 1 speakers which is already held with me is always best in sound and woofer.

I purchased an LG V10 smartphone along with 2 G4s through Verizon. The V10 is a hunk of junk. Slower than a turtle, keeps freezing and crashing forcing me to reboot 3-4 times a day. This is the WORST smartphone I've ever purchased and I'm kicking myself for doing it. Never again.

I bought an LG phone on august 20 2015 a lgvs986. Pasted on a motox because of a 100.00 rebate, so Verizon put a rebate claim in for me and said 6 to 8 weeks I would receive it, well I went 10 weeks and nothing ,so I went in to Verizon and they called lg got a number for me to call customer service at 1-877-333-9203. They told me they did not have any info on me ,my phone, or rebate told me to contact verizon. They got a number for a lg rep, said they would call me,no call went back to Verizon they said LG just keeps telling them rebate for august is closed.

So for the last 2 days I have been trying to get a answer. I have talked to 6 different people who send me to some one else. Here are the complaint numbers I have called: 888-511-4446, 1-800-793 8896, 877-333-9203. I am still waiting…

I have been a committed and loyal Samsung phone customer for over 5 years. Never wanted anything else. Never had a single issue with their products. When the note 5 came out I got it but soon traded it in for the LG V10. Being a professional photographer, I fell in love with its capabilities. Today, Dec 13, 2015 I had my phone in my jacket pocket, sitting outside. My phone then fell no more than a foot and a half from my pocket and landed on my WOODEN deck. No biggie, right? I still flipped out cause its brand new and i literally use it for my work now. Much to my surprise, with such high regards for its "military" specs, the top right of the screen was cracked.

But it cracked like there was a weak spot in the glass -- see photos. Also as you can see it did no damage to the rest of the…

I bought an LG G4 cell phone on 14/11/2015 at the Vodacom shop in Lakeside Mall Benoni. I paid R3700 cash for the phone. I called the Vodacom shop who wants me to bring the phone in, who will send it in for assessment, which can take 7 - 21 days.

In that time Vodacom will give me an inferior phone to make calls and send sms's. Last night I was laying on my bed sending sms'ses and whatsup messages when stripes appeared on the screen, the colour faded and the screen is shivering.

I am a pensioner, took this money to buy my last cell phone for the time I might be spared to use a phone, now I have this problem. I am upset, disappointed and very angry with this situation. (1)why must the phone be sent for an assessment and I be inconvenienced to be without my phone(2) why must my new phone be…

Time of chat: 12/9/2015 3:00:30 PM Length of chat: 00:16:07 Your name: Fedor Chatted with: Rey 3:00 PM Rey: Hello Fedor. A. Support only. How may I provide you with excellent service today? 3:02 PM Rey: Hi Fedor! 3:02 PM Fedor: On October 10th of this year I purchased a LS770 mobile device.

Two weeks after my purchase, my phone started to reboot over and over. I sent it to your Texas location for repair, and received the unit back only to have the same issue again. I sent it back a second time for repair and received back again and it is doing the same thing.

I had requested a brand new, sealed in box unit, but your Asian call center said if they can not repair the unit, they will send me a factory refurbished unit. I bought this phone, brand new sealed in a box, and now I am told I paid…

Received a refurbished Nexus 5 phone in April 2015 as replacement for a defective charging port through Google. This phone experienced a failure of the power button, which by googling we see is a very common problem. When we called LG we were told that this phone had been sent in many times in the past (none by us) and was out of warranty.

They said they would fix the power button if we sent the phone in. Received word that they will NOT fix the phone as they claim it had water damage on the circuit board despite the battery water damage indicator not being changed to pink.

We spoke with two managers who claimed there were no employees available above them for a resolution and both managers hung up on us after refusing to pass us on and up. Even if the phone can't be fixed (and it can be…

I purchased an LG Tone headset HBS-900, which kept stating the battery power left on the unit when I was on the phone. It was very annoying. I called customer service who attempted to get two forms for Return Authorization sent to me. Both failed.

They told me to use FedEx and make sure I have the RA number on the inside and outside of the return unit. I did. 15 and LG signed for it on 10/29/15 at 10:18 am. I was told a 3-5 business turnaround, then a 7-10 day turnaround.

It is now December 7th and I have called over 15 times. I was hung up on by customer service 5 times, and also once by a supervisor. They keep telling me to call back in 24-48 hours and that it has elevated, whatever that means.

As it stands I have not heard from them, the web page for return status shows it waiting…

The LG phone is a piece of junk. I paid over a hundred dollars for it. The stupid thing keep shutting it self off and loses all my messages and my phone numbers. I think it might have something to with the google app.

I am 69 years old and it is very upsetting to me. It has happened twice. Please let me know what is going on and how I can contact LG corporate headquarters with my complaint. A phone number or an email address would be great.

Hi I bought my TV in April of 2014. It's just been over an year when it stopped working. There is no picture and all you here is clicking sound. 00. Told me it is power source board. We ordered it and that didn’t work so he told me the TV is bad.

I paid 1200$ for this TV from Fry's electronics and still making payments on it. I called a second LG technician. He came and told me it’s not the power source but is the YSUS and Y drive. It’s blown up and now those parts are not available so he can’t fix it.

00 for him to diagnose. He told me to call LG speak to a manager and let them know=w that they need to have your TV fixed as its 2014 TV and it should be bad. this was a bad product that was sold to you an d they need to replace it.

In CA it's the law to supply parts for 7 years and this…

I bought a cellphone through Cricket Wireless about 3weeks ago and two weeks ago it started to mess up on me .

rd, Sinthimore, Kolkata 36. Invoice no 13/SA/1516/13629. 15. Model no. LGD292JMFL 258ltr. The refrigerator was delivered on 23/11/15 and demonstrated on 27/11/15. Then I found some scratches on the body while demonstrating! Then the service man told stick the lamination.

Already he unstuck the plastic on the body. The lamination is required to protect color of the body. So, why did I stick the lamination? Then I communicated customer care and corporate service center (RNA15112308056,RNA151130012012). I want to replace the refrigerator but they didn't cooperate with me. Its unjustified!

I hope you will take necessary action as soon as possible.

Roughly around 12 November, delivery was schedule for 2 Refrigerators (So I thought) . We have a complete kitchen in our basement onsuite. LG Side by SIde -------never even scheduled. LG French Door ----- Damage to the back of refrigerator, denied delivery by Electrician.

They took back the French door refrigerator. After waiting 2 weeks I still hadn't heard from Lowes about a delivery date, so I called them. Spoke to RIck. Nothing was even annotated or reschedule for delivery. Its now 2 weeks before move in date, and was worried because they were special order.

s I thought it was weird since it took time to get these in. He contacted his manager, because someone screwed up. The Manager called me back and set up the new delivery for November…

I have a LG 3G mobile phone bought in March 2015. Recently, my battery drains out quickly even if my mobile is charged for the entire night. It is just like the charge does not hold for even 35 minutes.

Moreover, my messages whether sent or received are delayed by mostly 20-22 hours. I also cannot access my you tube and Google map apps.

Overall is just like the mobile slows down and freezes sometimes. I sent it for repair and called LG customer service through my carrier from where I bought the mobile (Virgin Mobile Canada) and they claimed it as liquid damage and sent the mobile back un-repaired.

My mobile had no direct contact with water and no physical damage.

I bought an lg stylo i have had to send it back now being my third time. 1st time speaker blown then my phone nevee rang now my charger is getting hot and my phone is not charging well at all.

This is my third time sending it to get repaired. When does lg just give me another phone. unhappy. lg never again step up

I have purchased LG LCD monitor for my PC on 7/7/2014. Before completeting one year the monitor shows black spots on screen I have reported to the shop and they registered a complaint in the service center. And my complaint number is 150715037393, one day a technician came in my house and examined the monitor and says your panel is broken there is no warranty.

I have told him I have warranty up to 3 years and the monitor is not broken it is happened automatically, it is related the dead cell problem. He issue me a visiting card of service center and said they will contact you.

After some days I called them but no help till date to day 12/11/2015 I called them and asked abut the replacement of the panel through payment they said that it will be worth of Rs 6000+etc that is In market LED…

Compliant No. 151029022847. I am facing problem in my LG Fully Automatic Washing Machine model N0: T7018AFFPS since September. I logged a complaint, the service engineer came & asked to send W/M to service center Then machine return back to me in 10 days time because part was not available. Now on 31/10 ag.

new compliant, Engineer came & asked your clutch broken, machine need to be send to service center to replace clutch & machine will be back with in 1-2 days. After that no update from your side what is going on with my machine, what is the status.

When I called up today your ASM said part not available in stock so it will take time. How much? I don't know. I am fed up with LG services. Your service engineer asked to send machine to service center & every time the part is not available…

Hello,

I bought mobile phone LG G3 last year (in Slovak shop). I had a problem with display and headphones connector 3 weeks ago. I tried reclaim my mobile in "rock shop" where I bought it. Problem is that mobile shop is canceled and new seller have no business connection to old seller. Because I have 2 years guarantee I sent mobile to authorized service in Czech republic. Service send me mobile phone back and told me that recognize phone faulty but they can't repair phone, because in not phone for Czech and Slovak republic and they don't have spare part. Authorized service don't have repair part for mobile? Are you kidding me? Please order it. Authorized service said: no possible. I asked: who repaired me my phone. Answer: nobody. Do you understood it: LG don't have repair part for their…

I bought lg ctylo 2 months ago ,$252 us dolloar. Did not worked the first day . Send it tree times to lg company for fix it . Have 1 year warranty . Company stating that they fixed my cellphone but still did not working .

I would like to know,how to sue this company to get my money or new phone . I am going to call consumer afair service and get an information how to take lg company for small court . Very bad service and very hard to get supervisors .

They put more than one hour on the phone to talk with supervisors.

I lily markarian, my telephone number is 818-9512453, have lg ctylo bought $252 from metro pcs company on July 15, 2015. Since that day I got problems. I send 2 times to your company lg corporation it took 6 wks total since september2to now oct 11, 2015.

Joy , supervisor told me if did not work again she will replace neww phone to me. Now they are telling me that I will sent the phone 3 times for again repair. Which will take another 3 wks .

Please who can help me to solve this matter I would like to someone phone me 818-9512453. Thank you for understanding

I buy a refrigerator, they broke easy and I fight with the company for one year for the send to may house a technical to check the refrigerator. I buy a new with may money out may pocket because they never fix may refrigerator and may groceries go bad.

They don't care they don't pay for. im so mad whit this company. I don't buy anything for this company again.

Sir, I am very disturbed from your LG split AC product since last three months.I have been purchased your Split AC 18/09/2014.But My AC has been water leaked last three months..

My 42inch TV had a fault on the mother board I lost all hdmi outlets picture was still good,my local TV repairer took the TV away to get a new board fitted and charged me £165 ,they sent of for a new board when it arrived with a fault on it ,they did this twice and still the board had a fault when they got I touch with lg they said a batch of boards had the same fault so

they were going to order a new Batch of boards ,I am still waiting for my TV to be repaired this has so far been three and a half months of waiting so I am not very happy about the time it has taken

Called about a rebate for 300 from 6/3/2015 and after 4 completely incompetent reps in India I finally got connected to the rebate center. Very rude and told me that LG was not authorizing them to pay the rebates even though they we're suppose to arrive in 6-8 weeks.

I asked her to a least check our name to make sure they had our rebate and she refused to do that. " And then hung up. Am calling right now

Rude customer service representative. Refused to transfer to manager when requested. Was told to just buy a new one. Was told there wasn't anything they could do. Customer service rep became belligerent and extremely rude.

My refrigerator was delivered on 3/26. On 8/16 it delivered an error code which required a new fan. I spoke with NE Electric who face me an appointment on Thursday but were apprehensive because their experience with LG has been a 5-8 day delivery.

It was now Monday so I called LG customer to request overnight delivery. They insisted that they could not help me. I demanded to talk to a manager. Was told that they would not come on the phone, but assured me that the part would go out that night for Wednesday delivery to that I could keep my Thursday appointment. It did not happen.

I was finally allowed to talk to. Brenda in Exec. Services with no resolution. No overnight deliver PERIOD! she promised to send a complaint and CC me. did not happen either. I called again for some information…

Bought new LG top loading washer 45 days ago. Outer tub leaking, all of the water, on every load as soon as it fills up. Flooded 1st floor. Not an intake or hose issue. LG says 5 days before they get back to me with a in-warrantee repair date!

I expect to wait 3 weeks or more for a repair!?

My aire con system that cost me a fortune after 3 years using 3-4 months of the year for 1-2 hours a day, the pcb board needs replaced and its an expensive piece, LG came highly reccomend, i should have just bought the standard model at half the price, years of saving to buy this then its breaks down, extremely disapointing, LG must laugh at their customers when this happens and as i see through web pages, this has happened to several systems the S12AN system

I'm getting headache watching soccer with the jail bar lining appear on the screen n it makes me regret to buy LG product ever again.

2015. RNA150430002897 and that MACROSS Tech will do the installation. When I contacted Mascross Tech, they refused to do the installation. Thereafter, I followed up with LG customer care as well as Snapdeal but till today there has been no communication from LG and the AC is yet to be installed!!

I am not happy getting the run-around and am now at the point of wanting a refund and going elsewhere!

C installed by LG needs service and attending to sound in outdoor wall mounted unit. No action taken in spite of three requests no. RNA 150421085204 dated 21st April, RNA 150428012656 dated 28th April and RNA 150501015145 dated 1st May, 2015.

Every time the job is given to Engineer Mr. Rajeev Kashyap (Mob: 9711359766), who has not been attending. Mr. Naresh, Supervisor (Mob: 9711359736) had promised to get the job done on Saturday 2nd May, but his mobile is switched off, and I am not sure whether the job will be done by LG.

I purchased 2 galaxy note 4 phones and 2 LG tablets, which we've only had for 2 months and 1 of the tablets is not holding a charge. Sent to LG as instructed. 00 cover to protect in shipping and the manufacturer box.

It was returned to me in a flimsy box with a thin bubble wrap a sticky substance on the back. No charge and charged it from10pm-1-11am the day I picked it up.

I purchased a refrigerator in 2012. Since three years I have called them for the defective freezer because ice was collecting in the freezer. They have totally ignored my complint since last one year.

LG Lucid 3 is my phone. have been a customer of Verizon for 11 years. I upgraded my phone to a LG Lucid 3 about six months ago and I am awaiting my fifth phone from them. My first phone had a faulty charging core and the keyboard would stop working, which meant I had to do a factory restore each time and lose all my data, apps and have to resign in to all my apps after downloading them again.

Due to the faulty charging piece, the Verizon chargers would not work, they went in and were loose. I had to hold it in their and make sure not to move or it wouldn't charge. Most times it still did not charge because it stated it was not a compatible charger.

I have purchased three chargers from the Verizon store which is a waste of money. The second replacement phone had the same problem and it was…