Little Ceasars logo

Little Ceasars

1.0
872 complaints

Address

2211 Woodward Avenue Detroit, Michigan

Customers consistently experience extremely long wait times (often 30-60+ minutes) despite ordering simple items or expecting 'Hot-N-Ready' pizzas. Staff professionalism is a major concern, with reports of rude behavior, poor management, ignoring customers, and employees socializing instead of working. Food quality issues include burnt, cold, or undercooked pizzas that don't match advertised standards.

Common Issues

45% (31)
wait45 minuteshour
30% (20)
rudeunprofessionalemployees
20% (14)
burntcolddried out
15% (10)
hot and readynothing readyout of
12% (8)
onlineappphone

Complaints

Little Ceasars logo

JUSTIN L DAVETT

Aug 26, 2022
0

I placed an online order and never received it. When I got to restaurant after waiting over an hour they said they did not have my order.

Little Ceasars logo

L mckelvey

Aug 26, 2022
0

The store in dacula ga needs help Got at drive through 354 .no other cars.437 pm no pizza.went to window.said didn't have order.j paid for 2 pizzas guy with blue nail polish took my money.they said oh ya we know him he's gone home!! Finally got my 2 pizzas.been coming for years.wont be back this location

Little Ceasars logo

Tracy Davis

Aug 26, 2022
0

I visited this store for lunch yesterday 8/25/22 and it was the sketchiest place I have been in a long time. I drove up to the drive thru and the speaker wasn't working. I drove on around to the window to be greeted by a worker that looked like he was either sick or snorting crack.

His nose was all red. He kept snorting. I wanted to drive off but didn't want to be rude. I ask him if they still had the lunch special. The small pizza with a drink. He told me he didn't know he would have to ask as he was new.

Another gentleman came to the window and said that they did have it. I proceeded to order and they tried to charge me $12 for the lunch special. I told him the last time I got it it was around $5.

He then proceeded to tell me that the only drink they had was water unless I wanted to…

Little Ceasars logo

Siobhan I

Aug 26, 2022
0

I went in August 25 ordered a ch eese and a pep usually the pepperoni is good and I only have to check the cheese so I checked the cheese and the whole thing was black not just some browned cheese it was black so I asked for another one the girl that gave it to me looked put out .

So I went home and as usual at least4 pieces had only half of the cheese on it and the pepperoni had hardly any cheese on it Ithe sauce was showingalot on the whole pizza ever have I had a pepperoni pizza that had too little cheese the store on 50th street in Oklahoma city Oklahoma has gone down down down I will never go there again she tried selling me a burnt pizza the cook saw this pizza and

put it out anyway they need to do a check before they give it to the customer.

Little Ceasars logo

Katrina

Aug 26, 2022
0

So I came in and heard guys arguing with a female like it was ok I feel like the crew members need to show a little respect to the management that's on duty because good help is hard to find

Little Ceasars logo

Meka Brown

Aug 25, 2022
0

I’m not fond of how the food was made it was sloppy with cheese & sauce sliding off the crust. It’s like they didn’t care & just piled some ingredients on top of one another & threw the pizza in the oven.

The ingredients shouldn’t slide off the crust. This wasn’t the first time either. The food is always horribly prepared. I love the taste of little Caesar pizza but the staff at this specific location fucking sucks! It’s the one in Hoover, AL

Little Ceasars logo

Samuel H DAmico

Aug 24, 2022
0

The last couple of times that I have ordered from the 6935 Lone Tree Way in Brentwood, CA location, I have been disappointed by what I have seen and heard from the employees. Today for example, as I walked in the store there was a lot of swearing and complaining about an issue that was happening at the store.

While I understand that there are issues, it seems to get in the way of service towards the customer and a not very pleasant environment. There were other customers hearing all of this and we were all looking at each other wondering what was going on.

The same behavior has happened on other occasions complaining about the manager so everyone can hear. I have decided not to go to this location again and drive further to another place.

Little Ceasars logo

fred celani

Aug 24, 2022
0

I ordered your new pizza delivered and it came as one big lump. The driver must have had the box on its side. All the cheese and meat was piled in the corner and the dough was bare.

Little Ceasars logo

Cynthia Williams

Aug 24, 2022
0

On August 22,2022 I order 2sets of wings aka the employee before I left if this my order she said yes once at home I realize my order was wrong called back to let them know. Instead of I’m sorry mam the associated was rude and said we’ll bring them back.

I wouldn’t hv to get up from my dinner table and drive 2 1/4 miles for wings and put up with rude employees. I ask to speak with manager 3 time before the associate with the bad attitude relayed the message.

I work in management at Publix and we do not treat our customers that way and expect them to continue to patronize our establishment . Common curtsey goes a long way. 2936 south Florida avenue

Little Ceasars logo

Thomas Brown

Aug 22, 2022
0

I order 3 box of pizza and some buffalo wings two days ago and I never received my pizza they act like they couldn’t find my order but they took the money off my card.

Little Ceasars logo

Robin lawson

Aug 22, 2022
0

Ordered 3 of the most bestest pepperoni they all 3 tasted old like cardboard I'm never offered crazybread called the store they are always rude they never give a receipt tired of wasting money on pizza that is nasty if something isn't done I will not go back to little Caesars

Little Ceasars logo

Jeana M Pendergraf

Aug 21, 2022
0

I got pizza at Cullman 2nd Ave store and 1) they didn't have original pepperoni pizza's ready ..but that they do have most bestest ready ..for 2 dollars more..so I go ahead and buy it..get home with it and it is rock hard unediable..tried to call but no answer ..I'm pretty upset about this seriously...

Little Ceasars logo

Launa Enix

Aug 20, 2022
0

I ordered a few weeks back and did not get the 2 liter I purchased, and then today thought we would try once again and the crazy bread tasted like garbage, very small thin cut and it didn’t look like it raised properly or something went drastically wrong. I have tried to call and not a single person will answer the phone, I realize times are tough and there is a work shortage however this should never be an excuse for poor quality of food, and

when there’s a issue with my order I should be able to get ahold of someone to discuss my concerns. This is my second disappointment with this establishment not sure if I will try them again.

Little Ceasars logo

M Villarreal

Aug 19, 2022
0

Ordered my pizza through online wait time 30 mins arrived to pick up my pizzas and order was still not placed. When I asked to speak with the mamfer she said she was the manager and didnt know why the person making the pizzas didnt have mine done.

She had an unfriendly attitude and zero customer service. She looked definitely unhappy with work and was not willing to assist me. She told me I had to wait 8 mins gave her 10 and still nothing was ready.

Little Ceasars logo

Henny

Aug 19, 2022
0

Do me concern Little Caesars on Harrison Ashley Marie Garcia works there she has been stealing money spending on pieces of people she don't like and consuming drugs on premises for a while she's as stolen up to $3,000 her and her employee Frank buying Xanax and selling Vermeer store she is an addicted drug addict she will come on dirty if she is directed for marijuana xanax and cocaine maybe crack her name again Ashley Marie Garcia at the store on Harrison in Harlingen Texas where she has worked for a while but

she's had a lot of problems lately burglarized cars she's been in jail for consuming and distributing Xanax pills I want to see something done about it I don't want to go back in there and see her face it's a disgrace and my kids can get a job in there straight honorable students

Little Ceasars logo

Aurelia Villarreal

Aug 19, 2022
0

Tried calling the store at 1401 Amarillo Blvd East in Amarillo Texas to order a thin crust supreme pizza and they never answered the phone, so I drove to the location and when I told the boy that was there that I wanted a thin crust supreme pizza he told me they didn't have any or the ingredients to make one.

So I asked him for a hot and ready pepperoni pizza and he only had 2 so I got one and took it home when I opened it there were only 10 pieces of pepperoni on it and some of the pizza slices didn't even have pepperoni. This store has always had very poor customer service.

Little Ceasars logo

Debbie Reichert

Aug 18, 2022
0

It is not the pizza! But the service was terrible! I pulled up to the drive thru to order. Whomever was on the mic just went ‘beep beep beep beep beep. I asked excuse me? ,,…by a bunch of laughing kids.

I asked how many brownies were in an order. He said he’d be right back. told them that was all…,never did get answer about the brownies. just heavy breathing in the mic. Went to window and paid. no receipt! ,,,,,got home and it was just crazy bread. their reaction?

’ I went to the store in Erie, PA on the corner of 38th and Liberty. Not happy! Thank you! Debbie Reichert 1144 W 20th St Erie PA 16502 814-504-2703

Little Ceasars logo

Mike Acree

Aug 18, 2022
0

Let’s start with I ordered ahead. Food was not in the correct bay. Did not have all the food in the wrong one. I was missing an order of wings. The manager told me they were in the oven. After 15 minutes goes by I ask and he says “oh, I thought they were in” then did nothing to rectify the situation.

I asked what are you going to do? Take it off or compensate me, I ordered ahead for a reason. He then told me to leave and he didn’t want to deal with me. I was sent away without the rest of my food.

This is the worst service I have ever had and the man needs to lose his job NOW! African American male wearing a black hat and facial hair. I’ll never go back to your store because of him. This should be negative 5 stars.

Little Ceasars logo

Adrianne Henderson

Aug 17, 2022
0

This was the walmsley and broadrock store. Not only was I waiting for my pizzas for more than 30 minutes. A young man came to the front of the store and insulted me by asking if I had monkey pox.

I do not appreciate the the ignorance. Everyone in the back heard him ask me and he thought it was funny also. The guys in the back immediately came to the from and told he was wrong for saying what he said.

He then went to the back and started making the noise of an monkey as if it was cute. I have just recently had an an allergic food reaction and I don’t appreciate this at all it is already stressful.

I do look forward in hearing from you if you would like to call me my number is 804-442-8099. Or by my email.

Little Ceasars logo

Ava

Aug 16, 2022
0

Yes I went to little caesars here in locust grove ga store number01699-00014 I order Italian cheese bread and it suxed it was not cooked right had no cheese on it it was not done at all I tried to call them no one would answer there phone you guys used to have good cheese bread but not today I had to send in line 45 min and I decided to go inside to get it because that were taking to long in line some people drove off but

I stayed so I got out and went inside I did not look at it till I got home my mom would not eat it so I had to throw it out I will not go back the last time I went there the pizza was old so we would not go back I think you need to get someone to go to that store and show them how to cook

Little Ceasars logo

Chelsea rogers

Aug 16, 2022
0

Alvin tx little ceasesrs is awful. Very rude workers and they never have pizza ready you have to wait 30 minutes and then it's not cut. My son is autistic and all he ever wants is pizza from here but I can't stand the customer service and always waiting.

Little Ceasars logo

RUSSELL G Tiefel

Aug 16, 2022
0

I ordered a pizza Sunday and it was canceled- you can’t call the store and when you try you get the message twice then it hangs up, trying to call the complaint line you can’t get through. This is the 2nd time my order went through and when I went to pick it up they were, “out of dough” most recent DoorDash indicated order was canceled after it had been aid for, no reversal of payment. Can you fix this??

Little Ceasars logo

susan frasure

Aug 15, 2022
0

myself and my son got 2 peporonni pizzas and they tasted old and was burnt around the edges it was the worse pizza i have got there and we both eat there several times a month there

Little Ceasars logo

Christina Ellis

Aug 15, 2022
0

I sent my husband up to your store for a large pepperoni pizza and 3 order's of your crazy bread tell me why there is long black hair in my food. Your service and people suck at there job's.

Little Ceasars logo

Triny Otero

Aug 15, 2022
0

Called to order a pizza and nobody answered for an hour. And still was not able to order a pizza.

Little Ceasars logo

Tonya

Aug 14, 2022
0

Placed order at the Kendallville location tonight, order was not only messed up once but twice, the employee was very rude and blaming my daughter for his mistake, she was treated very badly and in tears when she got home, this employee needs to be trained a lot better in customer service, extremely unsatisfied customer

Little Ceasars logo

Monashea Burns

Aug 13, 2022
0

7:30 PM on July 28, 2022 I entered the Little Caesars in Stone Mountain Georgia. Immediately when I entered I began to sweat. I assumed that the air condition was out. I waited in line until 734 when I was finally serviced.

Because the cashier was in the back. When I finally ordered I ordered a classic pepperoni pizza. I was charged for a extra most Bestos pizza. I explain to the cashier that I did not want the extra most bestest pizza and her response was, why can’t you just pay the extra dollar?

I explain to her I didn’t want the extra most bestest pizza because my son was lactose intolerant. She then proceeded to tell me that I needed a manager override and I would have to wait for the manager to come up front.

I waited another 12 minutes for the manager to come up front. When the…

Little Ceasars logo

Stacy Morris

Aug 10, 2022
0

I placed an order for delivery on 8/8/2022 and never received my order or a refund

Little Ceasars logo

Tiffany cesar

Aug 10, 2022
0

They never have the classic pep or cheese pizza ready always 25 to 30 min wait they try to get you to order the extra most bestest don't give receipts it the little ceasers in bossier city Louisiana on east text street don't give you the right change over charging customers

Little Ceasars logo

Ed

Aug 9, 2022
0

Ive ordered at 5000 N Crescent Blvd, Pennsauken Township, NJ 08109. Ive order over the app and it changed from Delivery to pick up. OFC i cant get it but I knew there are other ways to contact them to get a refund. I guess wrong.... Ive called customer support.

no answer, waited for 20+ minutes, same voiceline, always say representives is talking to a customer but like all day because i called multiple times. I called the store, nobody picks up, literally no one, call them so many times and no one picked up.

I cant get my refund..... Really upsetting and lost my money.

Little Ceasars logo

Yeng Leo Kong

Aug 9, 2022
0

and why is kids in the kitchen area? Wasn't very professional and I won't be going to this location and will tell others to stay away also

Little Ceasars logo

Douglas Hudson

Aug 9, 2022
0

I called in an order and was told it would be 20 minutes so I went to pick it up 20 mi uses after the call. I had to wait another 10 to 15 minutes in line to pick it up.

I received the pizza and took it home to my wife and son and it wasn't what I ordered so I called the little Caesars I got it from and they said bring the pizza with you that we gave you and we will make you one that you ordered.

So I did and they gave me a pizza that had raw vegetables on top so I took it back and ask to just get my money back. The guy ask me for a receipt and I told him the lady that exchanged the first pizza kept the receipt and he told me there was nothing he could do.

There were a bunch of people in there having problems with orders and just getting their orders. He finally agreed to refund my…

Little Ceasars logo

Eric Andrews

Aug 8, 2022
0

I experienced the worst customer service ever on Sunday 8/7/2022 at the 1746 W. Mt. Houston Rd, Houston TX 77038 location. The entire staff was very disrespectful and needs to be retrained. It was a long line of unhappy customers waiting an extensive period of time and were told to go stand outside and wait an additional 30 minutes while the entire staff horse played and ate pizza while cooking.

The guy that was eating while cooking was wearing a hoodie and ski mask. I have never been to a place of business that was conducted in this manner. EVERYTHING was very UNACCEPTABLE.

Little Ceasars logo

Victor Cole

Aug 8, 2022
0

I ordered online and it took 1 1/2 hours. I was never notified that it was ready and when I approached the counter to ask about it, they pulled a pizza off of the counter. It wasn't kept warm at all.

I have owned my own pizzeria and I know what it takes to make a pizza. I know staffing is difficult but this was unacceptable.

Little Ceasars logo

Julie Mortenson

Aug 7, 2022
0

We ordered a pizza for delivery. Little Caesars uses Door Dash. Elsa A. of Door Dash called and said she was leaving a pizza out on our patio table. We have a patio table but our pizza was not on it.

Someone else has our food. I am not going to chase around to get our pizza back. So I called and little Caesar’s would not redeliver to fix their error. They blamed it on Door Dash and Little Caesar’s said Door Dash was supposed to redeliver it.

I will be escalating this to Door Dash and Little Caesar’s.

Little Ceasars logo

DIANA BENTLEY

Aug 6, 2022
0

I placed an order for 2 pizzas. 1 was a regular with meat and the other was a deep dish. The boy (door dash) that delivered the deep dish said that this was the entire order and that what was on the receipt must be incorrect.

He went as far as to suggest that I open the square box that had the deep dish was in to see if the other large ROUND pizza was put in the same bow... Uh, really? I think that the worst was calling the customer service # 1-313-725-3617 I spoke to a female that sympathized with me and said she could give me a refund.

Then hung up on me. I was on the phone for 20 minutes while this happened. I have ALWAYS had issues with this company and I thought to give them a shot,,,, My bad. Its a shame that there isnt a lower score than 1 star...

I guess everyone gets a…

Little Ceasars logo

Nadine Sheeley

Aug 6, 2022
0

I ordered over $50 of pizza. When it was delivered, the man "Jimmy" set it on the ground next to the door without ringing the door bell or knocking. It had been out there for 20 minutes before we realized.

It was completely covered in ants. When I called the store, they said it was not there problem, that I need to contact the delivery company. When I talked to the delivery company, they said since it was ordered thru Little Caesar's company, that only little Caesar's can issue the refund.

I need help resolving this issue. Thank you.

Little Ceasars logo

Jim & Kate Fernandez

Aug 6, 2022
0

Went to your 2839 n. Narragansett location for lunch. While waiting on our pizza to be prepared and cooked I noticed your entire prep-line were handling pizza treys dough and toppings without any gloves or mask on. Now I'm not the type of person to go on social media and post videos for attention but I will say this we tossed that pizza right in the garbage when we got home because we don't like to cause a big scene.

But I will never go there again and I will tell my friends and family they need to take that extra little ride to another location. Please see attached photos I had to pause and take from the video clip I recorded.

The 1st photo shoes the worker putting something on the rack and has gloves but no mask. The 2nd photo the worker in the blue shirt and orange hat had no gloves…

Little Ceasars logo

Peter Garcia

Aug 6, 2022
0

I arrived here at 945 pm to place a last minute 10 pizza order..after my order was taken, apizza cook came and said he could not make my pizza because he was almost off his shift...I tried to ask him how many he could get done before he left and he answered none...I don't like how rude and uncooperative he was in helping us out.

Little Ceasars logo

Thomas Rogers

Aug 6, 2022
0

I went to get a pizza on a Friday afternoon around 630. They NO 5 dollar pizzas all they had was the 8 and 9 dollar pizza's. Seems like they would have them being a Friday night. I'll never go back.

I wasted my time and gas

Little Ceasars logo

Stephanie valentia

Aug 5, 2022
0

The little Cesar’ at 1081 s state street Davison MI is telling customers they don’t sell original pepperoni pizzas only the $8 extra most bestest. On numerous occasions they have told me that they only make the extra most bestest pizzas hot and ready.

Both of which are false advertising. I don’t want a lot of pepperoni and to tell me I can’t order the original pepperoni pizza is ridiculous, they are being cheap and scamming people to buy more expensive pizzas. This is not good business practice and I’m sure breaks some sort of franchise rule.

Little Ceasars logo

Roxann thompson

Aug 5, 2022
0

Ok so one day I order cheese bread and it comes with the sauce to dip it in this next day next day now and I cnt get a sauce for my cheese sticks then the girl wants to get hateful wit me well u guys are the one that gives sauce then turn around the next day and don't give sauce I don't think that's right it's not my fault u guys do the stuff u do so no need in being so hateful

Little Ceasars logo

Terri Bacon n

Aug 5, 2022
0

Why is the lobby closed half the time? It’s completely ridiculous to order online and pay ahead only to have to sit in a drive thru lane for 20 minutes. If the portal operated it wouldn’t even require a person manning the counter.

I’m not going to continue ordering from you.

Little Ceasars logo

James Armstrong

Aug 5, 2022
0

I just got 2 of the worst pepperoni pizza's I've ever seen! (in the Fred Meyer shopping center, NE Bremerton WA) Bringing a snack to a noon meeting, I know better than leaving the counter with out inspecting first. It was a soupy mess!

" The cheese was clumpy, like not fully melted. It wasn't the same blend of munster/mozzarella. It wasn"t even a Little Ceasar's box?!! I asked for a refund, she would not. I asked for the manager, "he wont be in today," No reciept - and the kicker is: I never got my $2 tip back!

* this has ONLY happened Fridays before noon

Little Ceasars logo

Jeremy

Aug 4, 2022
0

I ordered a pizza online. At the store I was told they didn’t get the ticket and that I had to resolve the issue online. After no response to 4 different emails I went back in the store and was told that there was nothing they can do because they don’t keep any records past a week.

Which seems like a straight up lie. If they had any sense of costumer service they would have just resolved the issue. 50.

Little Ceasars logo

Ashley Ortiz

Aug 4, 2022
0

Went to little ceases ordered online. It said between 726 and 736. 7 40 guy comes out and says they are just starting the pizza. 810 finally get my pizza but only got 3 out of the 4 ordered.

Little Ceasars logo

Gabriel

Aug 4, 2022
0

Last 2 times I showed up… the worker didn’t not answer to take order I had to drive up and place order at window. Today we again drove up to drive -thru and no response. We said hello and they said they would be a minute.

Was more like 3 minutes and still no response. There was only 1 car in front of us so I don’t see the issue. We drove away without placing an order and from now on we’ll just go to Pizza Hut or Domino’s at least they have better customer service.

Little Ceasars logo

Jodie watkins

Aug 3, 2022
0

I was speaking to the district manager Cortez of the Newport News Virginia locations. I was explaining to him that his Warwick blvd location, his employees should be washing there hands every 20 min waring gloves and having hair pulled back, , none slip shoes instead of regular shoes, they are warning basketball shorts, instead of pants. It's un professional.

I was letting him know. And he called me a bitch. That's extremely unprofessional.

Little Ceasars logo

Donna Lovinggood

Aug 3, 2022
0

I stopped at little ceasers at 4:40 P. After I placed my order they told me it would be a few minutes. I told them that was ok that I had to pick my son up at work and would be back In about 10 mins.

to hold my pizza for me so I could get home. When I got back I was told it would be 30 mins. I told her she was supposed to keep them for me and she said to pull up and park.

About 15 mins later a guy came out with my pizza and cheesy bread and gave it to someone else. About 25 minutes after that they realized their mistake and cooked my pizzas. All together it was around an hour or more before I finally got my food. 8/3/22. Elberton ,Ga.

Little Ceasars logo

LONNIE BARRON

Aug 2, 2022
0

MY ORDER :1 Custom Round (2783 Cal): $15.00 Pizza: Round (2783 Cal) (2000 Cal) Whole: Pepperoni (350 Cal), Banana Peppers (50 Cal) Left: Italian Sausage (215 Cal) Right: Green Peppers (10 Cal), Onions (18 Cal), Black Olives (140 Cal) Options: Extra Sauce Sub Total: $15.00 Taxes: $1.20 Total: $16.20 I DROVE 15 MINUTES TO GET THIS SO CALLED PIZZA AND IT HAD NO SAUCE, NO PEPPERONI, AND NO BANANA PEPPERS ON IT. ONIONS AND PEPPERS SCATTERED ALL OVER AND ABOUT 8 PCS OF SAUSAGE. YOU SHOULD BE ASHAMED !!!

PreviousPage 16 of 24Next