Long John Silver's

Maumee ohio, employee very nice, food is always great, had my 7 yr old gson with me, he wanted 2 more pieces of chicken, gave him a 20, one customer was up there, he waited beside her, 2 other sets of customers came in, she said to my gson, next time you want something you go to the end of the line, I am at a table 5 ft from him, she said you got money, he gave to her, he comes back, I told him its fish, I took back up there, she said he asked for fish , I said no he asked for chicken, she stood there, she said what do you want , I said 2 chicken, she took the 2 fish, and

kind of dropped the 2 chicken on the counter, I think everyone else was also embarrassed for me, it was a very unpleasant experience for me, I dont think my 7yr old grandson really noticed, or realized what had happened,…

I ordered an L1, they were quick to take my order and polite while doing so. Then we get to the window, they take our money and ask us to pull up since they're waiting on our shrimp. We do so.

We waited about ten minutes before our food was finally brought out. That's fine. Then we drive the 20 minutes to the house and they didn't give us a piece of fish or the hush puppies. I feel after the long wait our order should've at least been correct.

I call the store and the manager, Simon, informs me I have to come tonight or bring in my receipt. Fine, but their establishment didn't give me a receipt. So now I either have to go tonight or forfeit the food and/or refund.

I chose not to drive the almost 45 minute round trip. Very disappointed in the service and the food.

I bought over 30$ worth of food yesterday from the Houston location near the nrg stadium and it was soooo salty never had a issue before but very unsatisfied

I just went through the drive through at LJS #70082 and it was raining very hard. There was no customer in front or behind me. The order cashier ask for my order and I said rain is blowing hard into my car and I'm just going to drive up to the order pick up window.

The pick up window has an over hang roof . I explained the rain blowing into my car and she still gave me a bad attitude. I ask to speak to the manager. She said she was the manager (Ruby w.

on the receipt) She then accused me of doing that all the time. I told her I have never in my life done that before. I have never seen anyone in the fast food with an attitude that bad. my phone # is 731 422-4340

Food was old,it was not what we ordered at all,we were overcharged and didn't get a receipt.This was in the drive thru about 4pm today 2/1/19 at the Muncie Indiana Long John silver's.I've thought the restraunt had been pretty dirty.I forgot to mention our root beers were terrible very weak and watered.

Store 70010 Ticket 4925

As a follow up to my e mails and phone conversation with manager, I believe that the order I received was not fully prepared, thus causing me to become ill, a trip to hospital, pharmacy medication, etc. After further consideration, I should receive compensation for the illness that I had to endure for the past 6 days. I sincerely believe that who ever prepared this food did not prepare the meal correctly.

Julia frynkewicz 724 378 0945

Got in line At 12:41 at store #9540 in Sulphur Sorings Texas in line 14 minutes ordered shrimp and fish basket with slaw and fries and extra crumbs, and an orange drink , got home opened box and I had 2 pieces of fish and 6 hush puppies ,I took it back and again waited in line another 10 minutes to get my complete order,this is not the first time they have messed up and

we blew it off ,but when you don't get 3/4 of your order that's too much to ignore!! Very disappointed in this store!!!! I've been going to Long John silver fir over 50 years and this one here is the worst!!!!

we eat at the russell springs ky location 3 some times 4 times a month,went in on the 3rd was told they were temp.not serving hushpuppies asked if we could subsitute for them or have some taking off price and was told no. They wanted us to pay full price for our meals which were going to be the fish and more meals even though we were not going to get the hushpuppies, needless to say we left and will not eat at that location again.

No complaint, glad to see that you have changed your cold slaw. Best that I have eaten at a Long John Silver's.

Took 20 minutes to get my food. They forgot the shrimp in my medal and the fish was not cooked fully.

23/ 2018 @ 7:34 pm I placed an order at the drive thru I ask which one of the meals I could order to get 3 pcs. of fish, fries, hush puppies and no drink she said #6 which said it was 3 pcs.

of chicken but sometimes at other fast food places I have went it might say one thing on the menu but they would substitute if it was the same price etc. I kind of wondered about it and started to question it but I figured she knew her job and it was kind of busy so I just pulled up by the time I got to the window I didn't even think to ask about it because it had taken a while to get up there and

again she should have known her job and I know without a doubt that I destinquely said fish I was on the pone with my husband when I ordered and it was his order he definitely would have said something to…

The Long John Silvers in Oldsmar Florida is absolutely filthy. The food is not someting I would eat much less feed my family. I'm not sure why this place is still operating with all the complaints it should be shut down by the health department.

The food was cold, cold chicken, cold fries etc.

Also obviously a new girl at register and no one would help her. It was horrible! 00 for awful food. There was only 4 of us and one ws a child 4 years old.

I ordered the family pack with mix and match the chicken we were served was one regular size and 3 small nugget size . 98 for 2 add chicken . I did not get what I paid for . the size was of 2 quarters a silver piece.

It effected our dinner significantly. We have never had this problem before . to charge foe a 2 dollar piece and get a nugget size is fraudulent . bate and switch theft to customer . Gives the company a bad name .

Its shocking that this could happen . 00 for a dinner that did not pass . 00 each at size of nugget or equal to size of 2 quarters slot machine size quarters .

the girl that took my order was awful, could have cared less that i was asking about an availability of an item, there was something missing from my oreder. she was rude!! store #31489 her name was Jaquasa

I went through the drive thru for my order at the Long John Silver at 1100 Old Spanish Trail in Houston, TX; which is near my job. When i got to the window, the person who took the order had no idea what i had ordered.

So i repeated it to her again. 26) Because everything was just in the same box; including the coleslaw, i didn't realize until i got to my office that i did not get the clams.

Also, she closed the window immediately after giving me my order and i did not get a receipt. So i googled the location and called the telephone number listed and it just rang and then eventually i got a "good bye" and the phone disconnected.

I tried on two other occasions with no success. i then attempted to call the corporate number and it has been disconnected. After work i will drive back over…

Do you people really care about what is served at your units. The Store in Oklahoma City at NW Highway could be the worst fast food restaurant I have ever experienced. Sir we are busy. There was 2 people in the dining room and I was the only car in drive thru.

Sooooo I pulled around and the girl at the window said sorry I didn’t answer you but I am having a problem talking. The reason she couldn’t talk or any one else in the restaurant was because everyone was so HIGH and geeked out that they were to parinoid to talk to anyone.

This unit has always been in some kind of turmoil for the…

I went to the store at at 4670 West Broad street, Columbus Ohio (#70089) on 27 Aug.18. Ticket # 1162. I was very disappointed to find how much the quality had gone down in about all categories. . 1) I ordered the family meal 8 piece that has 2 sides with it. When I tried to order cheese curds with it, I was told I could not get them with that meal. The counter person just said they were told that by corporate and they would get in trouble if the did since the receipts would be checked. I settled for fries and onion rings, neither of them were good and were thrown away. Arby's is acrossed the street so I got the cheese there. THe fish had much less flavor then normal and it looked like the pieces were thinner. Both the fish and the chicken was mainly batter,

2) While the dining room looked…

I ordered two 3 piece and more dinners. 96 for 4 pieces of fish. 1 order of fries 2 hush puppies 1 cole slaw. All of this was crammed in 1 box. Ridiculous how i was treated

I was sent coupons in the mail which arrived yesterday 7/25/18, I was in the area as this is now the only store within 50 miles of where I live. When I took this coupon in, I was told the would not honor it.

99, I was told the the had an in store coupon for a $1 off. 99. Please tell me how its fair for a customer that gets a coupon and the very next day store # 31872 won't honor it???

I ordered 2 piece fish (L4) at 12:11 PM on Tuesday the 24th of July at the Canal Winchester, OH, location. I was told to pull up and 'fresh fish would be dropped. " I pulled up and waited 12 minutes.

I did not get the potato wedges I ordered, but I got cookies that I didn't. I also did not get any napkins, or a receipt, though I got a bag of condiments I did not request. It seemed my ordered was delayed further by waiting for a second customer waiting to have his food brought out to him when mine was brought by someone from inside.

12 minutes, for 2 pieces of fish, at lunch time? Unacceptable. Plainly, if you ever want any more of my money, you will send gift cards to correct this error. Otherwise, you have competitors will gladly take my money to instead.…

My husband and i were having lunch at the taco bell long john silver's at 725 W. Southern avenue Phoenix az 85041on july 20 2018 @ 440 pm and this gentleman came in and asked for a water cup and they told him that they dont have any.

I know for a fact they did because I had just got one from them then the gentleman asked to use the bathroom and they told hom it was for paying customers only! my husband took the gentlemen his cup to the man who looked verry thirsty when my husband came back in the manager told him you cant do that!

We ignored him i asked if i could use the restroom and they tole me only if i buy something mid you i just bought lunch this is not right and it is illegal to refuse someone water in Maricopa County i want action taken upon this manager who was rude and…

Alizay, manager of store 022091 (it also serves Taco Bell). I placed an order for 2 2pc fish one with corn and one with hush puppies. We received three boxes one had 2 p. Fish with corn. The corn was old.

And the other two were fries and no fish. I had to drive back which was quite a ride. Alizay argued with me and said she made the order and had put fish in the boxes. I explained again that we didn't receive the correct order.

I told her to get the fish and she refused. She yelled at me that I was being rude and therefore she wasn't going to serve what I ordered. She also banned me from the store. She also accused me of eating the 4 pieces of fish and trying to get free food!!!!

I've never been talked to in such a rude and unprofessional way. " My 12 and 19 year old children were with…

went thru drive up ordered a number 2 /3 piece chicken and 2 piece fish with hush puppies coleslaw and a number 5 no drinks $17 even no receipt got home no fish no coleslaw called up told me no problem wrote my name down,said next time in they would take care of it has mad has I was told them no problem today went back made another purchase and reminded them of what they owed me called me a liar and a cheat and we don't give free food out told them to cancel my order and told them I would take my buisenes else where they don't give free food out I don't give out free money either you lost a customer today over stupid employees who don't no how to run a store or care about the customer I work hard for my pay check everyday I don't need someone to treat me like they did into todays world…

I went to the drive thru at the WIlkes-Barre, PA LJS at 8:30 pm. I only ordered three meals. A three piece chicken meal with fries and slaw. A fish and shrimp meal with fries and corn. A two piece fish taco meal with fries.

I ordered 6 extra hush puppies since that meal did not come with any. After waiting ten minutes, the girl came to the window and advised it would be two more minutes as we were waiting on chicken. I said ok.

Finally after 8 minutes my food was delivered to me. A total of 18 minutes for drive thru food at a fast food chain. I said I wish she would have been honest about the time as I was late picking someone up.

00 voucher said sorry about the wait and slammed the window shut. I had stopped going to LJS because of the long wait times and always having incorrect orders…

Sent my husband to order food. I ordered 2 Fish and Chicken platers with cole slaw and fries, and another with 2 extra fish and chicken with green beans. He get's home and only one order was correct. When he called the restaurant back, there was not one bit of we're sorry.

if you comeback we will replace the meal. Every time he goes to this location on Karl and 161 in Columbus, Ohio. It's the same issue!

upon getting home, I noticed that neither me nor my boyfriend had our cole slaw in the bag. I wen t back to the store, and I told the young lady that took my order. I said I had to drive way back up here for my food.

She said that she wasn't expecting me to drive back up there and that it was my choice and if it were her, she would have came the next day. I was very nice to her, couldn't understand why she felt she could talk to me like that.

I then told her because I wanted my cole slaw with my fish today and not tomorrow. Very disappointed at her customer service. When I first ordered my son wanted a fried twinkie, she tried to talk him out of getting it telling him it's not that good and suggested other desserts after we ask for the fried twinkie 2 times.

She chose my 4 sides for me…

I think my real problem is the restaurant at 6310 St. rd. 70 in Bradenton Fl. is not servicing the Long John Silvers very well, There is a sign that says Taco Bell and Long John Silvers posted in front of the building, we had been wanting to visit the place for a while so 5/19/18 was when we were so disappointed with the service.

32 which seemed a little expensive, however my daughter had sent me a gift card for Mothers day so I gave her the gift card and she said we don't take gift cards, which was a shock and disappointment. I ask why they had the sign in front she said it is Taco Bell as well.

00 bill and used it to pay for the food. I still have the gift card and no Long Johns in several miles. 99 so obviously she ordered that. something. So our experience was not a good one and of…

Went in for lunch no one noticed me for five minutes. The person was working didn't even say anything looked at me. As i finally got my order took order out to car one fish taco was cold. So i brought food back in told them it was cold not fresh.

So i waited so long. Told them service was very slow. They told me its the way fish tacos are supposed to be that way cooked like that cold. Food was not fresh. This place is located in laporte indiana.

Not a happy person had to make a family member discharged from hospital sit in car to long. Left my food there not finished i will never go back. Top it all off they hardly washed there hands.

Long Johns in Chambersburg PA Store 70030 has the rudest person taking orders. Our first time there, and i can guarantee it will be our last time. We were not familiar with the menu, and she wasn't very helpful. She was getting aggravated with us as she had to ask us more than once what we wanted.

Again, first time there, and LAST time we will ever go into that location again. 88 just to be aggravated by her. I asked her if they offered a senior citizen discount and was advised, well its a little late for that now.

Never offered to void and start again, just let us know that she had numerour seniors there that day. Get some people with personalities and know how to smile. You know what they say, a good experience no one shares, but a bad experience will be shared over and over.

I will…

I used the drive thru at Moberly, MO on 3/25/2018. 99. 99. I think this is false advertising. 99. Then I had to wait for longer than I thought it would be. The food tasted bad. It is normally very good.

I wish you guys would put a long John silver's here in Mountaingrove Missouri it's not like we don't have the population.I have to drive 60 miles to get long John silver's. I don't understand why you don't have had a piece for a dollar anymore as well.

Food was over cooked. Wait time was ridiculous. Employees were not ready for lunch customers. Not clean. Store 002643 Parker colorado

Waited close to 40min. After placing order at drive thru. Get to window told they would have to remake order. No apollogy. No explanation why. Asked for a manager was told all went home. Got food after another 15min. Was offered free drinks said ok ordered diet root beer and reg.

had to send one back client xan not have ice cream in her root beer due to health problem. Waitress said i would cause another 40 min wait for everyone else, said God dammit, all because some lady cant have icecream in her root beer.

Asked for crumbles, recieved none. Was given 3 cocktale sauce packets that were leaking and broken in the bag all over napkins. Left at 7:50pm. Still no apology told they were really busy. store # 31460. Cashier. Alice S.

Hello my name is Christina I went thru drive thru at long john silvers in Lubbock Texas the drive thru experience was ok but the food was horrible! I bit into my chicken and it was Pink and the crust was still soggy ..it was nasty I have the receipt and I took a picture of it ..the manager didn't even say sorry or anything that's bad service.he looked at me like I was lying.i can get sick from that!

Glen Bush the GM. At the Gassaway store.. He is dating a shift manager an also lives with her in Gassaway wv.. I do not think that is right.. He treat his employes like shit.. He is a very rude guy.. Thank u..

Plz look into this mattee

Store manager messed up my order and when I called to get her to fix it she told me I was just trying to get free food this was the second time that they did this I live to far to keep going back and forth I feed a family of 8 Everytime I go there and have been for the last 11 years paying for my food never had problems these last 2 times were horrible and

my food was cold I did not complain but to be treated like a criminal unacceptable why would I pay for food just to get free food

Drive through ordered fries and slaw as side and got home no slaw. Called store wanted me to drive back 10 miles to get slaw right then and unwilling to do anything else. Worst fast food on the planet and worst customer experience! possible!!

I would suggest anyone that goes here deserves this awful experience after reading this!!!!!

Went to store 31531 it was dirty had peeling paint and workers were less than clean. Love the food but wont go back until the place is in bettet condition snd cleaner.

I was fired for having made a sandwich wrong to mean times I was hired as a shift leader had no written warnings or verbal warnings directed to me

98 FOR 2 STORE WAS 2220 LEBANON CHURCH ROAD

We got a fish and shrimp meal it was not good it tasted like it has been sitting awhile the shrimp was hard and the fries where rubbery tasting cold it wasn't not good the last time it was good if there anything you can do about it we would appreciate it the place is nice and the people who work there are great I just don't think they pay attention to how long the food had been setting it probably should been thrown away and cook fresh

I was treated poorly. When I called Friday no answer. Greasy food. Manager was very disrespectful and said she wasn't giving me anything with nasty attitude and eye roll.

Restaurant # H143023, Ticket # 3725 on 8-06-2017 at 6:16pm. When we arrive and while we were ordering there was discussion of what to do about a person who was waiting for food (pot pies) and they did not have any, it would be 20 min. to make them.

He was upset and asked for what food was available. We order and set down there is only one other couple in the restaurant and they are waiting on food also. We check on our food at 10, 15 and 20 minute intervals.

The first two times they say it will be right up. The second time they brought food out for the people that were here before us. At 20 minute I ask again and they say they have not made it yet.

They claim they had a rush on the drive through but as we sit there with nothing to eat we watched drive through and the only thing they did…

On 12/12/2016 at 8:55 PM My fiancee and I stopped at the Long John's in Beechgrove In, to get a late dinner, we tried to go in and the doors were already locked, went up to the drive through and placed my order, arrived to the window and the young lady told me that they didn't have any potatoes ready she said if I waited I could get one and while she was microwaving the potato in the back she left my food sitting on the table, then when then when they handed me my food I tasted the fries to see if they were cold and yep!! they were cold, then they did a new batch of fries while the rest of my food was getting cold, then when I arrived home the Fish & Chicken was not only cold but not eatable, it had to be sitting under that light for and hour.

My suggestion fr your business is to have…

A few weeks ago my wife brought me home some food from Long John Silver's The fish was so hard you could not eat it so I decided I wouldn't go back there and get food again, so tonight I decided I would give them another chance I walked into the store and noticed there was only one couple sitting at a table in one car in the drive-through I stood there waiting on someone to take my older so

finally this girl walks by grabs her cell phone walked into the hallway and starts talking to somebody on her cell phone I waited another couple minutes and she finally walked back plugs up her phone says has somebody waited on you I got so mad I walked out of the store I doubt I'll ever go back again !!!

I have long enjoyed eating at LJS for decades. In the last 6 months or so, I have probably driven through or picked up food inside about 12 times at the store in Oklahoma City at 7609 S. Western. Sometimes it is just for myself, and other times it is for a large group of friends. This will be the first time I have taken the time to send a complaint about any business.

On those last 10 or so visits, I have been given the wrong food (usually chicken instead of fish) at least 4 times. On at least 3 occasions, I discovered missing food when I arrived home. I only returned to the restaurant once, since it was for a large group and was missing 2 entire meals, parts of 2 meals (shrimp), and all condiments.

Tonight it was chicken--when I ordered fish and shrimp. Chicken is just not my favorite.…

The teenager cashier was so rude. I will never be back.Rochester pa

11/3/16- ordered food via the drive through and paid at 18:53, didn't get food until 19:24! MULTIPLE people received their food before I did and I know for a fact that a vehicle behind me had a bigger order, a family member.

I understand that, however nobody apologies or tried to make it right. To top it off I came home and I was MISSING HALF OF MY ORDER! I continued to call the place however it was busy for over 60 minutes.

I finally got through and spoke with the "manager" Ashnoike, not only did she hang up on me but she interrupted me numerous times and when I asked for a reason I didn't get my food despite having to wait over 30 minutes she kept telling me that "there is no logical explanation for that" I asked for my money back and she was extremely rude and bitchy

I got my food and walked out to my truck and I didn't get what I ordered went back in to get the rest of my order and sheila P at the cash register said she gave me everything and will not give me the rest of my order she was so rude.

At 3400 W 16th st, hwy37 Bedford In . will not go there again and will tell friends family not to eat there ether bad customer service