On Saturday, March 26th, around 6:00 p,m, at your Saint Clairsville, Ohio restaurant, I ordered through the drive-thru. I was in line for 35 minutes. To say the least, I was not happy. When I, finally, reached the window, the young lady informs me that it was going to be an extra 4 1/2 minutes for my shrimp. I was furious!
She informed me that it should have been posted that it was going to be such a long wait. I wish that I would have had the choice to make the decision to wait or not. I did not have that decision.
Your establishment should not be considered fast food. I do not have such a wait at a sit down restaurant. Out of convenience, I wanted to go through a fast food restaurant. I didn't get my shrimp, nor did I get my coleslaw. I am appalled!
The young lady could have warned me as…