Marriott

WHEN I go to the Burbank location I always stay at the Marriott Hollywood/Burbank airport location. so I decided to just go and put it on my card . for two nights the cost was almost 700 dollars ? the room was directly across from the elevator that I had to listen to all night and I have never seen a room so small ,I actually had to shut the bathroom door to get into the shower.

and there was not a place to put my clothing like a bench or chair?? I feel I was taken advantaged of . yes I know I could have gone some place else but it was late .

Apart from the fact my two day stay was enjoyable and memorable, I am very disappointed in the fact that despite my usual vigilance in locking valuables in the safe or my case, I have had a pair of very expensive Head Phones (AU$500+) stolen from my room.

I know I can't prove the theft, but just wanted to inform you of my problem. As a Platinum Elite member, I hope there is some compensation.

One of the girl from w Dubai palm hotel she was taken our contact details of our and she is calling to my husband and she is saying that she wants to meet my husband for the money. if we are not going to the give the money to her she is telling us that you cannot able to check in to any of the married hotel that she will put us a black leas.

The thing is we came to hotel and we stay with our family and we paid all the bill at the hotel. And now she is telling that when we stay in w Dubai the palm we have some privacy photos which we take in the room me and my husband and she also telling that she put the cc camera in the room and

all the things we did the room everything was recorded and she was sending to my husband and blackmail and asking for the money if we are not going to give the…

CAN'T GET THROUGH TO EVEN MAKE A RESERVATION.

I checked in to the hotel on 3/7 and out on 3/11/2019. I was there for the Super State Chess Tournament. 00 for the room as the blocked rooms were already taken when I tried to book, it took three telephone calls to finally book the room I was hung up on 3 times.

But after arriving I asked for the breakfast tickets for my two chess players one 8 and the other 12 and the lady at check in would not give them to me and I was pay full price and was in room 801 on the 8th floor. 00 rate along with tickets for breakfast for their whole families.

I feel like I was treated very poorly and I am a senior 75 years old. I had to ask to have our room cleaned every…

I stayed in the Marriott Houston Westchase from March 7 checking out March 11, 2019. I went to the hotel for a state chess tournament which was supposed to have a special rate. 00 per night for the tournament.

Also, they received free breakfast tickets, when I arrived I asked about them and was told no I did not book in time, therefore there was a lot of discrimination going on about who would receive free breakfast tickets and lower priced rooms. I had to pay the full price for the room (801) for each night and pay for all of our meals we ate at the hotel.

The ladies at the front desk were…

I was involved in an accident where a Marriott employee was driving the golf cart,made a quick turn,and was dumped on the ground.I ended up with stitches in my head,and upon returning home,and being x-rayed,broken ribs.This happened on February 26,2019,at The W,Costa Rica.

I was scheduled to stay at the Springhill Suites by Marriott in Kennewick, WA on 2/4/19. A snow storm came through that day and I was unable to land in Pasco/Kennewick on 2/5/19. I called early the next morning as I was unable to call late that night when I finally learned that I would not be making it into Pasco/Kennewick at all.

I called EARLY the next morning and talked with a desk clerk who indicated that she understood the weather issues and I wouldn't be charged a "no show" for 2/4/19. I was able to make it in on 2/5/19 and stayed one night.

I received a bill which reflected one night's stay which was appropriate. It is now one month later and a mysterious charge showed up on my card and I had no explanation for this charge. I called the local office and because I no longer have…

Will not allow you to book a room at florence sc if you lived to closed 62 years old was refused because the hotel says people r destroying and having wild parties , what is this al the surrounding hotel was booked up and front desk told me and my adult son this 10 PM, this was an emergency no game,

I stayed at the Courtyard Atlanta Northlake in Tucker GA on 2/10 & 2/11. I moved to the Sheraton downtown for 2/12. I started having severe itching on my hands and neck on 2/13. Upon arriving back home, I went to my company clinic and was diagnosed with scabies then to my dermatologist and had a confirming diagnosis.

I sent an email, was issued a case number (103775307) and was told that I would be contacted in 3 - 5 business days. It's now been 2 weeks and I have heard nothing, I have also sent 2 follow up emails with no reply.

I have been a loyal Marriott customer (rewards number 131047301) for many years. I am extremely disappointed in both the conditions that caused the scabies and with the lack or regard or follow up from the Tucker Marriott. I would appreciate if someone would just…

I have spent over a month trying to get help from Marriott's customer service. I was charged for 2 rooms at the Marriott Detroit Airport at 30559 Flynn Drive and I did not stay there. I had booked the room but upon arrival the hotel had lost power and could not check anyone in or open hotel rooms.

The hotel offered to shuttle us next door to another Marriott hotel where they had rooms available. The first hotel we did not stay at charged me for 2 rooms 4 days later. I have been trying to have the hotel fix this.

They promise to and do nothing. The property controller Daniel Hall never calls back. Marriott customer service was able to get one room credited. I have spent weeks trying to get the second room credited. Today I find they have re charged my account for the first credit.

This…

Wow, where to start. We stayed at the TownPlace Suites Albany University Area, Suite 118 on Sunday, February 24 this year. 5 major complaints from just one night there (pictures attached): 1. We had to wait at least 5 minutes for a desk clerk twice -at check-in and when I wanted to buy candy bars from the lobby area around 7:30 pm (in fact, I had to leave cash on the front desk after waiting for someone for more than 5 minutes - no one ever did show). 2.

After making a pot of coffee, I went into the cupboard to get a coffee cup. I almost got sick when I saw how filthy it was! (picture attached) 3. The bathtub had a nasty looking stain in it (picture attached) 4.

We paid extra to get a 2-bedroom suite as there were 3 of us staying. One bedroom was very small which is ok, but the dresser…

Stayed at Courtyard in Las Vegas on Rainbow last week....lots of problems: Lack of knowledge from check in representatives.....

Stood at front desk for over 10 min waiting to ask question....clerk was on phone and never even noticed me...very poor PR skills No complimentary coffee or tea 24 hours Very loud noises coming from room above us....at 3am....called front desk many times...no answer!! loud music went on for 45 min. Room was very clean Food at Bistro was awful....

I stay at Marriot Hotels very often and this was the worst experience I have had...

I tried twice to make a reservation by telephone at your Westin Hotel 6631 West Broad St Richmond VA. The first time was at 9 pm. It took me 4 minutes to get through your voice system. Then the reservation person put me on hold for 5 minutes. I was trying to make a reservation for a friend in her name, but pay for it with my credit card. She could not figure out how to do this She told me it was impossible, I told her that was ridiculous that reservations are paid for by the person other than the guest all the time. She told me I would have to fill out a form and get it pre-approved before that could happen. This whole thing required 2 separate phone calls and took more than 20 minutes with me NOT being able to make the reservation.

I tried again at 7:00 am this morning and got the same…

OMG Where do I start? This was the hotel stay from hell!!! I checked into the Residence INN BY MARRIOTT in Norfolk, VA on 02/18/19 for a four nights stay and was assigned room 703. Upon entering room it was cold and I attempted to adjust the temp several times to no avail, was miserable all night!!!

The next evening upon returning back to my room, again it was extremely cold. Again I made several attempts to adjust the temp. room temp finally acceptable. On Wednesday while taking a shower I turned around and was in such in AWWW and disbelief at the condition of the vent.

It appears to be either a large accumulation of dust or mold. I was uncertain. I immediately phoned downstairs and requested for someone to come see and possibly remove the accumulation. Well someone did in fact come but…

We stayed at the Marriott residence inn 5th street Nashville for a convention . 30 pm. Our rom had not been serviced . We went to the front desk and requested that our room be cleaned and services. 30 hrs in the lobby before our room was ready.

We were both exhausted and really annoyed since I went back to the desk at least 6 times asking if our room was ready. We were supposed to be given extra points on the app that I signed up on which also should have included the stay .

I see I have 0 points on bob voyage. Membership 826175858. 00 a night I expect to be able to have use of my room and a serviced room.

I had reserved an upper floor room at the Residence Inn Rocky Mount NC 01-17-19. Upon arrival i was told that since i had a assist dog we would have to stay on the bottom floor. The room was a mess and upon arrival the toilet was clogged up, it was very noisy and no one was responding to the issues with the toilet until i went to the front desk.

My wife is hearing impaired, we keep our dog well groomed and bring our own sheets to sleep on. Being a platinum member i would think i would be treated better. I have lived basically in a residence in San Diego for the last 5yrs and they were exceptional.

There were dogs on the top floor i stayed and they weren't even an assist dog like ours. ) I will never stay in Residence INN again in Rocky Mount. if this is how impaired people are treated…

I was charged a smoking fee and do not even smoke. I have spent over `10k alone at this hotel and will sue if I do not get a full refund immediately. of the $250 I was charged. I have requested to speak with the general manager and NEVER HEARD back I. I am very disappointed and plan to sue for charging my card and having this false stigma on me ..I do not even smoke.

Please let me know it has been handled asap. 3rd attempt legal written CC law, Hammond , LLC.

I am a Presidential Marriott member and time share owner. Most of our vacations and stays have been with Marriott since 1980. I just spent 10 days with friends at the Marriott Hutchinson Island Resort and Marina. The resort was totally not up to the Marriott standard.

The rooms were poorly maintained and poorly furnished for the price. The management team was not considerate or receptive to complaints of noise, broken washers and exercise equipment. There was little communication with the front desk on events such as Elite meet the manager wine and cheese of any activity at the resort.

Employees did not seem to know what events were occurring. No notification was given when an event was cancelled. There were very few scheduled activities for adults. The facility itself needed upgrading.…

Managers at the courtyard in Charleston WV and some of the employees are always high on dope, you need to check in to this. It’s sad that nothing is being done about this, paper work is not up to date, maybe you need to sended a inspector again , there a lot of things not right there, Marriott has always had a good name but this is bad. Owner are hard to get along with, work you to many hours if you are on salary and talk Down to you, that’s not the Marriott way.

My recent 4-day trip to Ontario was not 100% positive. I checked in on Monday 1/28/19 and I checked out on Thursday 1/31/19. I was in town for business. I’d like to compliment the front desk staff. They were friendly & helpful, every day, all day. I’d also like to compliment the breakfast bar attendant. She was extremely attentive, making sure that everything was clean and delicious. And, the coffee bar was never empty! Thank you very much for that.

I chose Springhill Suites because it is very close to the airport, close to my office and the website advertised “Brand New Hotel”. Myself and my coworkers travel on a bi-monthly basis. We normally stay with another brand name hotel but decided to try this one for a change. Unfortunately, although this hotel is brand new, my room was not…

You ROBO caller keeps calling me even when I have requested removal more than 1 week ago it calls me at least 5 times a day and I am going to call my Lawyer in the Morning and sue you for invasion of Privacy my phone number is 360-201-3969

I will never stay at a Marriot Fuck off already . I have had enough

I want to know the management company who manages the Marriott North in Ft. Lauderdale Florida. The following is my complaint which is serious and I want to know this information ASAP. I am chairman of my high school reunions. We will be having our next reunion, our 60th, possibly the first weekend of Nov. 2019. I am looking at hotels to have the reunion at. Our past history with Marriott hotels is we have had a total of 8 reunions at different Marriott hotels in Broward County Florida. We have averaged over 200 guests at the reunions and book over 40 rooms these hotels and we have the reunion cover from Friday to Sunday.

What I am upset with we have had 4 reunions at the Marriott North in Ft. Lauderdale plus my wife and I celebrated our 50th anniversary there with over 130 guests for the…

We stayed at the Residence Inn Dallas Arlington South, It was one of the worst hotel experiences we've had in the US. After trying, we finally left before we were scheduled and moved to a place much farther away because we couldn't take it anymore. The room smelled.

I bought a can of Fabreeze and sprayed the drapes, sofa, rugs every day, and it didn't make a difference. Maybe, because whatever was coming out of the HVAC was too yucky (see pic). The rugs in the room and hallways and other public areas never seem to be vacuumed - there was always crap on the carpet.

The breakfast buffet was actually decent, but the service and cleanliness were disgusting. We constantly had to hunt down servers to replenish dishes, cups, utensils, and food on the line. Most of the time, the servers were…

I was charged on my credit card for a room at the Marriott Auburn Hills hotel and I didn't even stay there, after calling customer service twice 50 minutes plus each I was told that that hotel would contact me to clear up the situation. that was more than 3 weeks ago, The date of the wrong charge was December 15th 2018, I did stay at the Pontiac Marriott that nite that hotel and charges were fine but not for the Auburn hills site my case # is 94865478.

Please contact me to clear this up, as I am upset how I was treated and lied to by you rep. com

Rewards Number 874269970 / #510-697-2414 / NorCal 95030-5300 / COMPLAINT: I am being deluged with "ROBO CALLS" from various numbers in the Oakland, CA area that are always different so no matter how many times I block them they call again. I am on the US Gov't "OPT OUT" list and have been since it's creation and I have always renewed as needed.

I have a Chase Marriot VISA car and I use Marriot Hotels as possible. BUT I will cancel my card and no longer use Marriott hotels if you do not take my name off your "Robo Call" list as it is very and constantly annoying me!

It is my understanding that if you fail to respond to my DEMAND(not a request) I will take legal action and have secured a local SF lawyer who has won a number of cases against "Robo Callers". AGAIN I DEMAND THAT YOU CEASE…

My family and I recently vacationed at the San Antonio property on the Riverwalk, I paid for 2 rooms approximately $2000.00. Upon arrival I asked the front desk if I can use some American express gift cards to pay for my room and I also had a $400.00 Marriott gift card. I held the room with my personal American Express credit card until check out 2 days later. Upon checkout time I presented the gift cards and was told they could not take them because they had new card machines and it wouldn't accept them. I asked repeatedly if they were sure and they said sorry we cant take them.

I have vowed never to stay at a Marriott property again, if you really get this letter and care to keep a customer I would like you to somehow make this up to me that I had to spend my own credit card after being…

At 11:15 PM, 1/18/19, I am awaken by an argument outside my window, two men are fighting in some foreign language. As the fight gets heated, pushing and shoving, the police show up and they make friendly talk. The police leave and the two men return outside the window, talking loud to locate a car key with a flashlight one has thrown into the shrubs.

After they find the key an leave and I almost get back to sleep. Then again at 12:00 AM they are outside in a heated discussion so I called the front desk. The conversation disappears outside, but is now heard in the hall outside the elevator near my door.

It’s foreign languages prevent me from knowing what they were arguing about, but had I been by myself, I would have checked out and found a safer night location. Room 123, Fairfield Inn,…

Right, look people want a good bed , nice room and excellent shower, you have a very big room and bath and bed, so kudoos to you, BUT the shower is plain awful. (see below). When I was at the Premium Lounge (airport) I overheard 2 pilots and a stewardess complaining of the showers too, I had to laugh , but maybe I ought to let you know. So here you go.

1) you showers (I have stayed in different rooms) are weak, no power, hot is not hot just luke warm, and the control knobs are silly. You get sprayed with water (freezing) and wait till it get warm not hot (I notice the maids now turn the shower heads to the wall for that very reason.

2) Your cool light, are cool for a second then, I can't see anything , a lamp would be nice. 3) NO plug ins, well very few!!! 4) Your gym is too hot and…

Dear Marriott hotel My wife and her three friends are stolen money from Your hotel. One of your hotel staff broke into the rooms during their absence for dinner out.

Ms SUNG HEE PARK stolen USD280 Ms HYE JEONG LEE stolen USD350 Ms HYUN SUK CHO stolen USD320 Ms BONG JU KIM Stolen USD410

How come this kind of thing happened in your hotel?

The manager Gilles Lebrun was given evidence of an employee steeling from the hotel for over 7 years.

Also he knows that this house keeper has stolen a diamond ring worth over $50,000 from a clients suite at Minto Hotel her former employer. Gilles took the employee, Ann zahoor to his office and showed her the evidence. Gilles Lebrun and ann zahoor ate now best friends and he is now giving her relationship advice at the same time she still has her job and will continue to steal from the hotel and its guests.

I prefer to remain anonymous as the following information left my family in such distress I would like to inform the company and following allow the experience to no longer disrupt my life. About a month or so ago my family and I were in the Northwest Arkansas area visiting family for the Thanksgiving holiday.

After searching hotel rates we decided the Courtyard in Bentonville Arkansas was where we were going to reside during our break. It quickly turned into a very stressful mind blowing occasion. My husband, myself and my 5 year old daughter were enjoying the amenities amongst ourselves.

We met a seemingly very sweet barista got what we needed and sat down to chit chat and enjoy our family time when my daughter says mom I need to go to the bathroom. I quickly asked the front desk…

I am attending an event in Dearborn on Feb 1. Communication from the event host informed me of a block of rooms available for attendees at the Dearborn Inn. It is now two months away giving me plenty of time to reserve a room.

Why should it be impossible to simply reach a live person by phone and inquire about the block room rate and availability? No less than a dozen calls to the following numbers, have produced no results.

313-271-2700 This is the actual property, where on multiple attempts over five days, and extended hold time on hold, I reached a live person twice. Unfortunately, they were unable to respond to my inquiry about the block reservation. A dozen or more attempts at different times over five days, mostly resulted with, "just a moment". After holding, I was transferred to…

We rented a condo/hotel room from an owner of a unit at the Singer Island Marriott & Spa. When we arrived we were told to check into the front desk of the hotel. Upon checking in we were told the owners of the unit did not pay their fees for amenities.

Therefore my son (10 years old) was not allowed to use the pools or even have access to the beach. We offered to pay a fee for my son to have access but was told no! So we checked out.

We will never stay at another Marriott again! I will post this story on every review site I find. I will compaign against anyone ever staying at a heartless Marriott again. They expected my son to simple stare at the pool & beach. Who does this?

Today I tried to get my account resolved because of the Dusseldorf Courtyard Marriot Am Seestern. There were numerous stays which were missing or which had issues where 1 or more days were removed. 5 hours of my call I spoke with a very helpful representative who was researching my account resolving items while we were on the phone.

Unfortunately we were disconnected somehow before she was able to completely resolve all of the issues. I then spent the next 3 hours on the phone speaking to representatives or supervisors who refused to help stating there was already a case opened (which was the one disconnected).

The level of service I received on the call back was very unsatisfactory basically telling me I need to call back tomorrow. I would like a formal followup and I still need my…

I am very appalled on how long I have to wait for an answer and how I am being treated. It’s been since 10/12/18 since nothing has been resolved. Here is my case number: 83207723

My fiancé, Jennette Turner, reserved a room from booking and the hotel denied us from staying at the hotel. There are 2 specific females that cased us heartache and pain because of what atrocities they did. Since they denied us to stay at the hotel we went elsewhere. Here is the malice part, those 2 “effin” ladies decided upon themselves to deduct another 120.10 directly from courtyard. If we went through a 3rd party, why the HELL DID THEY DEDUCT 120.10 5 HOURS LATER?!!! My kids where sleeping in th me fucken cold because of those women. I have recordings of what they did to me, my fiancé and especially my kids.…

I am writing in regards to an payment issue had with Marriot Courtyard 1251 Hurffville Road, Deptford, NJ 08096. I stayed at this hotel often and didn’t have an issue until this date on October 15, 2018. I stayed at this hotel for a couple hours this day, I was checked in by front desk clerk Chris between 7 pm-7:30 pm.

00 which I handed to front desk clerk Chris and I specifically asked if I pay cash my credit card would not be charged and he said yes it would not be charged. 00 for the date of October 17, 2018.

I called the hotel immediately I spoke to the night auditor Eddie and he told…

I am tired of the "You won a free vacation from Marriott I have never approved that my information provided to Marriott was to be used or sold to any other company I get a least one call per day and press 2 to opt out and the calls have continued for 2 months now I want this resolved or will never stay in another Marriott owned hotel and will also work with my corp travel dept to blacklist Marriott as a approved hotel chain I take my privacy very serious and

do not appreciate the constant intrusion It is against the law to spam cell phone numbers with unsolicited sales Jim Maine 1614 Brentwood Tr Keller, TX 76248

I booked a reservation for my son for one night. 39 for the night. 00. I never authorized these charges. 74 in phone charges that I never approved. The credit card is in my name not my son and these calls should not have been allowed.

Ref:_00D37JC9y._50037YtUzX:ref

Please see reference number above. I am very disappointed that this matter has not been addressed.

I stayed at your Richmond Hotel on Sept 26, 2018. I made the hotel arrangement on line before receiving my AX Corp card (11005) and booked the room at a rate of $176.48 to my personal AX account (67008). When I got to the hotel, I asked if I could actually charge the room to my Corp Card and the gentlemen was nice enough to move the charge to the AX corp card (11005) and to my surprise the room was only $113.87.

Imagine my surprise when both charges hit my 2 different accounts. The AX corp card has been paid by my company but the $176.48 remains open on my personal account and the dispute was denied by Marriott. I have been staying with Marriott for over the last 30 years of my travel. I am disputing the charge of $176.48 and requesting that my personal credit card be credited in full.

I…

I checked into the Fairfield Inn in Roseville Sat Dec 1 with a reservation my son made. I said my daughter was very critical at the nearby hospital so I didn't know how many days but I'd check in each day.

They told me the rate each day $144. I also asked that my son's credit card be voided and mine charged. When I checked out 3 days later I verified that the charge was in my name and was told the receipt was being E-mailed.

I flew home for 18 hours and returned to find the hotel booked. (My fault for forgetting to make a res) So I told her that I never got that receipt and she said that it was sent to my son, charged to him and they charged me $224 for the third night.

I told her exactly who quoted me the lower price and she said she'd talk to him. The final blow was when she…

We recent stay at the Courtyard en Orlando Florida near the convention center in International Rd confirmation #95376669 we won't happy at all we do not have a housekeeping service during the stay no toilet tissue in the bathroom just a little be the toilet wan't clean the right way the jets where the water come they are dirty looks like they has been clean in long time if you looking from the back to the front you can see black staff on those jets this is our first time the we got this kind of situation we hope is not happen again thank you for you time

Hello, I booked a room at this hotel over the Thanksgiving holiday for four day's . coming up from Boca Raton, Florida leaving 80 degrees arriving in Boston to 17 degrees. and I'm guessing that at night the temperature dropped to 7 degrees... my first two nights I had NO HEAT.....

ON THE THIRD DAY, FURIOUS I DEMAND A ROOM CHANGE AND A ADJUSTMENT ON MY BILL. the manger offers to take off one night or give me points on my Marriot membership, Like I'm going to be using this hotel again after this horrible experience.

By now I'm sneezing and coughing my head off.

Luckily, I had heat on my last night, I went to take a bubble bath before retiring and there was no hot water … I had to call for maintenance. the guy comes up and tell me. you have to let the water run to let the air out of the…

Stayed at Aloft Chesapeake, Va on November 8-9, 2018. Left a iPad charger in my room between the beds. Have called the hotel 3 times, twice to housekeeping, once leaving a message for the manager. Have yet to receive a phone call from anyone.

I’m traveling to Chesapeake in 4 days and would like to know if they have the charger in lost and found before I waste a trip to the hotel property.

I stayed at the Courtyard Marriott in Central Islip, Long Island, NY on Nov. 9 and 10. We had three rooms. I inadvertently left my winter coat and an expensive dress in the closet of my room when I checked out on Nov. 11.

I called the hotel on the morning of Nov. 12 and the woman I talked to at the reception desk located my items immediately. She said she would ship them out the following day. I gave her my credit card number.

I called the next day to see if they were shipped and were told by the same person that they would go out the next day. I went on a business trip and asked my husband to follow up. He talked to a manager and she promised to ship them out.

She said the items were in a box. Several days went by. My husband called again today, Nov. 24. The manager said she was out for a…

The chair and fold out couch are soiled and stained. It’s a dirty room.

Several days ago, the Marriott Residence Inn in downtown Pensacola, FL switched from Cox cable to Direct TV and since then we have had numerous problems with signal going out to pixel in the screen during rain, and the TV randomly goes back to channel 1 in Direct TV menu which plays very loud and obnoxious music.

Plus the channels are very limited and they do not have Hallmark which is one of our favorite channels to watch especially during the Holiday Season. We have talked to several guests in the hotel, and they all feel the same way we do which is we hate Direct TV and even the staff doesn't like it, so why switch?

If it was a savings of a few dollars, with guests being unhappy with Direct TV, you may be loosing money when guests stop coming back. Go back to Cox or some other cable,…

I recently staid at a new property of yours in west Lafayette Indiana and over heard a very disturbing conversation between some of the employees. They were talking about the different drugs they are doing before and during work (meth and marijuana were the two I most heard) as well as the selling of those drugs.

Apparently the majority of the staff are doing it and my wife and I no longer feel safe on the property. I think a mandatory drug test is in order here. I hope something is done soon, I would rather not make a public complaint, we actually love staying with Marriott. Thanks

To whoever will FINALLY help me,

I booked a room at the Boston Marriott Peabody for July 24, 2018, under my husbands' name Ronald Capps. My husband, who has prostate cancer was advised of an emergency procedure for that time. I called at approximately 1:30 AM { can't remember exact date}, and changed the date to July 15, 2018. A little over a month had passed, and I realized on my credit card statement that I was charge for the 7-24-18 room charge. My credit card could not dispute it, as it was over a month old. I called Marriot to reverse charges, and they said they didn't have a record of me cancelling and gave me a corporate number to call (800-535-4028) . They seemed nice, but 4 TIMES I was put on hold and got hung up on!! I would be fine with a 1 night stay, (which I already paid for…