Marriott

I am writing in regards to an payment issue had with Marriot Courtyard 1251 Hurffville Road, Deptford, NJ 08096. I stayed at this hotel often and didn’t have an issue until this date on October 15, 2018. I stayed at this hotel for a couple hours this day, I was checked in by front desk clerk Chris between 7 pm-7:30 pm.

00 which I handed to front desk clerk Chris and I specifically asked if I pay cash my credit card would not be charged and he said yes it would not be charged. 00 for the date of October 17, 2018.

I called the hotel immediately I spoke to the night auditor Eddie and he told…

I am tired of the "You won a free vacation from Marriott I have never approved that my information provided to Marriott was to be used or sold to any other company I get a least one call per day and press 2 to opt out and the calls have continued for 2 months now I want this resolved or will never stay in another Marriott owned hotel and will also work with my corp travel dept to blacklist Marriott as a approved hotel chain I take my privacy very serious and

do not appreciate the constant intrusion It is against the law to spam cell phone numbers with unsolicited sales Jim Maine 1614 Brentwood Tr Keller, TX 76248

I booked a reservation for my son for one night. 39 for the night. 00. I never authorized these charges. 74 in phone charges that I never approved. The credit card is in my name not my son and these calls should not have been allowed.

Ref:_00D37JC9y._50037YtUzX:ref

Please see reference number above. I am very disappointed that this matter has not been addressed.

I stayed at your Richmond Hotel on Sept 26, 2018. I made the hotel arrangement on line before receiving my AX Corp card (11005) and booked the room at a rate of $176.48 to my personal AX account (67008). When I got to the hotel, I asked if I could actually charge the room to my Corp Card and the gentlemen was nice enough to move the charge to the AX corp card (11005) and to my surprise the room was only $113.87.

Imagine my surprise when both charges hit my 2 different accounts. The AX corp card has been paid by my company but the $176.48 remains open on my personal account and the dispute was denied by Marriott. I have been staying with Marriott for over the last 30 years of my travel. I am disputing the charge of $176.48 and requesting that my personal credit card be credited in full.

I…

I checked into the Fairfield Inn in Roseville Sat Dec 1 with a reservation my son made. I said my daughter was very critical at the nearby hospital so I didn't know how many days but I'd check in each day.

They told me the rate each day $144. I also asked that my son's credit card be voided and mine charged. When I checked out 3 days later I verified that the charge was in my name and was told the receipt was being E-mailed.

I flew home for 18 hours and returned to find the hotel booked. (My fault for forgetting to make a res) So I told her that I never got that receipt and she said that it was sent to my son, charged to him and they charged me $224 for the third night.

I told her exactly who quoted me the lower price and she said she'd talk to him. The final blow was when she…

We recent stay at the Courtyard en Orlando Florida near the convention center in International Rd confirmation #95376669 we won't happy at all we do not have a housekeeping service during the stay no toilet tissue in the bathroom just a little be the toilet wan't clean the right way the jets where the water come they are dirty looks like they has been clean in long time if you looking from the back to the front you can see black staff on those jets this is our first time the we got this kind of situation we hope is not happen again thank you for you time

Hello, I booked a room at this hotel over the Thanksgiving holiday for four day's . coming up from Boca Raton, Florida leaving 80 degrees arriving in Boston to 17 degrees. and I'm guessing that at night the temperature dropped to 7 degrees... my first two nights I had NO HEAT.....

ON THE THIRD DAY, FURIOUS I DEMAND A ROOM CHANGE AND A ADJUSTMENT ON MY BILL. the manger offers to take off one night or give me points on my Marriot membership, Like I'm going to be using this hotel again after this horrible experience.

By now I'm sneezing and coughing my head off.

Luckily, I had heat on my last night, I went to take a bubble bath before retiring and there was no hot water … I had to call for maintenance. the guy comes up and tell me. you have to let the water run to let the air out of the…

Stayed at Aloft Chesapeake, Va on November 8-9, 2018. Left a iPad charger in my room between the beds. Have called the hotel 3 times, twice to housekeeping, once leaving a message for the manager. Have yet to receive a phone call from anyone.

I’m traveling to Chesapeake in 4 days and would like to know if they have the charger in lost and found before I waste a trip to the hotel property.

I stayed at the Courtyard Marriott in Central Islip, Long Island, NY on Nov. 9 and 10. We had three rooms. I inadvertently left my winter coat and an expensive dress in the closet of my room when I checked out on Nov. 11.

I called the hotel on the morning of Nov. 12 and the woman I talked to at the reception desk located my items immediately. She said she would ship them out the following day. I gave her my credit card number.

I called the next day to see if they were shipped and were told by the same person that they would go out the next day. I went on a business trip and asked my husband to follow up. He talked to a manager and she promised to ship them out.

She said the items were in a box. Several days went by. My husband called again today, Nov. 24. The manager said she was out for a…

The chair and fold out couch are soiled and stained. It’s a dirty room.

Several days ago, the Marriott Residence Inn in downtown Pensacola, FL switched from Cox cable to Direct TV and since then we have had numerous problems with signal going out to pixel in the screen during rain, and the TV randomly goes back to channel 1 in Direct TV menu which plays very loud and obnoxious music.

Plus the channels are very limited and they do not have Hallmark which is one of our favorite channels to watch especially during the Holiday Season. We have talked to several guests in the hotel, and they all feel the same way we do which is we hate Direct TV and even the staff doesn't like it, so why switch?

If it was a savings of a few dollars, with guests being unhappy with Direct TV, you may be loosing money when guests stop coming back. Go back to Cox or some other cable,…

I recently staid at a new property of yours in west Lafayette Indiana and over heard a very disturbing conversation between some of the employees. They were talking about the different drugs they are doing before and during work (meth and marijuana were the two I most heard) as well as the selling of those drugs.

Apparently the majority of the staff are doing it and my wife and I no longer feel safe on the property. I think a mandatory drug test is in order here. I hope something is done soon, I would rather not make a public complaint, we actually love staying with Marriott. Thanks

To whoever will FINALLY help me,

I booked a room at the Boston Marriott Peabody for July 24, 2018, under my husbands' name Ronald Capps. My husband, who has prostate cancer was advised of an emergency procedure for that time. I called at approximately 1:30 AM { can't remember exact date}, and changed the date to July 15, 2018. A little over a month had passed, and I realized on my credit card statement that I was charge for the 7-24-18 room charge. My credit card could not dispute it, as it was over a month old. I called Marriot to reverse charges, and they said they didn't have a record of me cancelling and gave me a corporate number to call (800-535-4028) . They seemed nice, but 4 TIMES I was put on hold and got hung up on!! I would be fine with a 1 night stay, (which I already paid for…

barrage of cold colds from these jerks

I don't have a complaint, I have a huge compliment. Recently I had to take a sudden drive 11 hour drive from Maryland to Alabama to attend a good friends fathers funeral. During my drive I made a reservation at about 3 am and arrived at the hotel at about 5:30am and worried about being able to check-in so early. We arrived at the from desk of your Birmingham Marriott on Grandview Parkway and the gentleman readily checked us in and we were able to shower and get to bed for the service at 12pm that day. I just want to THANK YOU for not requiring us to wait because there were no rooms. We were surprised and so gracious!!! we can't thank you enough. Marriott will always be the place to make family reservations.

Adrienne

I, Felix E Alicea, want to report on first, my stay at the Fairfield Inn, 100 Greenwich Street, NYC, NY, 10006 was a total complete disaster.

First, hotel is new and the rooms don't have storage for clothes, only a closet.

Second, I tried to use the elevator on 22 Sept 2018 around 0715 from the fitness room located on the basement. The hotel had two elevators in which one elevator didn't move because one of the employees in the basement was holding up the elevator by charging his phone and playing music in which he stopped one of the elevators from running, therefore, everyone had to use one elevator in the hotel.

Also, both days, the employees were late serving the breakfast in the morning, another delay.

Third, clothing from my luggage was stolen from my room. 00 value). The last…

Staying at the Dolphin at Walt Disney world we had reservations for November 3 and 4 which the confirmation # was 248937801. 81. which was paid back in April. After dealing with the front desk for over 2 hours they finally told us to leave and they would find us a complementary room for my party.

They ended up giving us the presidents suite for the two nights which was good. 81 to my sons visa charge card. ending in 3687. So much for a complementary room. I would like to have the charge against my sons card refunded in full.

When we tried calling the Dolphin to straighten this situation out they were very short with my wife and no resolution.

One night for decaying rat in A/C and unable to move me....even after part crack pipe in room. We could not leave with 3:30 lunch for death memorial. FYI I removed dry clean bag and removed rat then from shrubs because housekeeping was too grossed out. Never again, after your response. ... Bye, lots to share with friends and family

On Wed, Nov 7, 2018, 12:01 PM Keri Murph <marriott@app.medallia.com wrote:

Dear TAMMY, Thank you for choosing to stay at the Courtyard Boynton Beach and providing your honest feedback on the Guest Satisfaction Survey.

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the…

Rewards account no. 706641289. I had 300,000 points stolen from my account in Sept 218. I called rewards and the said the fraud department would contact me. Its been 2 weeks and no contact. I had also planned on using my free night before it expires 12/2 but cant access it not.

Dear Bill Marriott:

With the recent fires disaster in Northern California the entire area has come together to rally around getting life back together for everyone that has suffered a loss, and I sincerely believe that is wonderful.

However for those of us annual extended stay business travelers… the stress on your systems & procedures have created a VERY UNUSABLE & DISCUSTING situation at the TownePlace Suites Redding. Upon Arrival (after a 1-year ADVANCE booking) we were shuffled off to a room in the property which appeared to have NOT received any maintenance since the 1980’s – AND the sofa bed was SOILED thru-and-thru the mattress well into RUST into the frame. We were told a new mattress would be delivered. Never showed up even after our many requests. They provided us EXTRA…

I, Felix E Alicea, want to report on first, my stay at the Fairfield Inn, 100 Greenwich Street, NYC, NY, 10006 was a total complete disaster.

First, hotel is new and the rooms don't have storage for clothes, only a closet.

Second, I tried to use the elevator on 22 Sept 2018 around 0715 from the fitness room located on the basement. The hotel had two elevators in which one elevator didn't move because one of the employees in the basement was holding up the elevator by charging his phone and playing music in which he stopped one of the elevators from running, therefore, everyone had to use one elevator in the hotel.

Also, both days, the employees were late serving the breakfast in the morning, another delay.

Third, clothing from my luggage was stolen from my room. They were an expensive pair…

My family and I have been staying at the Residence Inn at 5500 Triangle Drive in Norcross, GA for almost 3 mos. while our home is being repaired following a massive water leak. With no warning, earlier this evening, hotel management asked us to check out by tomorrow noon.

This is an untenable situation and completely unacceptable. Without taking time off from work and school, we would have to pack and remove our personal belongings before departing for school/work tomorrow at 7:30 A.M. It would take 4-5 hours to pack, a dozen of trips by trolly between the room and car and several car trips to move to a new hotel, although we do not have reservations for tomorrow night and all the local hotels are booked due to an area event.

The whole family has been extremely upset (tears) at the…

My husband and I recently stayed at the Delta Hotels, Marriott at Hunt Valley Inn in Baltimore, Maryland. Arrival date was 10-14-18 for one night. We tried to call to change our reservation as our plans had changed and we called the Hotel a few times and they put us on hold each time and no one from the Reservation Desk ever answered our call.

We arrived at 3:00 pm and were given room 1097 and the room was cold so we turned up the heat. Later we realized that the room was not getting any warmer and we called the front desk. A service man was sent who was very pleasant and he said that he had corrected the problem.

By 9:00 in the evening, we were finally given a new room, 1075, in order to obtain heat in the room. In the morning we went to get some coffee and assumed that the hotel…

I stayed at the Westin hotel in Las Vegas from 11/1 to 11/4. I booked a package months in advance for a conference I was attending in Las Vegas. I have stayed at Marriott hotels before and never had an experience like this. I recently stayed for 8 nights in India and it was great service.

I reserved a hotel room with 2 double beds as I have a friend staying with me. I am a 50y old male with a professional career and so is my friend. We were not looking for cheapest possible 1* places. I arrived very early that morning to attend the conference the full day. I checked in at 8:50am and left my bag. I understood checkin was later but I left my cell phone. At this time my reservation was valid and came up at the front desk. I left and went to the conference. After that I went out to dinner…

2nd complaint. Stayed at the Delta Hotel in Grand Rapids and the hotel was run down and their were fights in the hotel. I need a refund for this stay. I checked in on 8/31 and did not sleep as folks were fighting on the 5th floor all night. on 9/1 same thing.

Drunk people from a family reunion were drunk passed out and some fightning. They had to call the police. I was there for work and after 2 nights of no sleep It was ridiculous. Then the next day the ceiling came down in the hall outside my room.

We were booked at the Sheraton On Maui in Lahina October 10 thru 16, 2018 we arrived to a large angry picket line, no warning , we were checked into our room and then told that there was very limited service no restaurants, bars , no mention that there would be no housekeeping service.

On the second day I had to go to two different wings just to find a roll of toiletpaper. This was our very first trip to Hawaii we saved and saved to take this trip to celebrate our retirement, only to have to do our housekeeping, and had to go out for all our meals. 00.

This amount is insulting after all the money we paid. If This is what Marriots thinks is a fair settlement, I will make sure we never use any of your hotel again and will advise others not to use Marriots. This ruined our trip.

When you…

I work for the department of public health. I called Chico, CA, Marriot Courtyard and/or Residence Inn for reservations and requested a government rate for my booking. A man named "Tamba" answered the phone and I requested a room for November 15, 2018, at the government rate.

He notified me that night was "not available" for that rate. " I told him that I already went on the app and I could not find a room at the government rate. He said, "Honestly, we have some…

As a long-time Marriot Rewards member and Senior citizen, I am very disappointed and saddened by the recent events that transpired during my stay at the Marriot-affiliate hotel, Fairfield Inn at I-55 North. I have been staying at the Fairfield-Inn I-55 Jackson location for approximately 15 years.

Whenever we visited Jackson while stationed in Seoul, South Korea many years ago, my family and I considered it home away from home. My recent stay at the Fairfield-Inn was an awful experience. Reservations were made during July 2018 timeframe on-line through my Marriott Rewards account to attend JSU Homecoming.

Accommodations were made for stay at the Marriot Hotel-Downtown in Jackson and at the Fairfield Inn-I55 North. While my husband was to stay at the Marriot, my grandchildren and I were to…

I'm the Chairperson of the St. Paul's College Alumni Reunion Planning Committee. Our group reserved approximately 70-76 of the 82 rooms at the Fairfield Inn & Suites in Emporia, Va. during the weekend of Friday, October 12, 2019 through Sunday, October 14, 2019.

This means that our group had reserved over 90% of the rooms for that weekend. I was assigned suite 328. When I arrived to the hotel on Friday at approximately 4:00 pm, I was informed by several of my fellow St.

Paulites that I could not check into the hotel because the hotel had experience a problem with their water and that a majority of the rooms had not been cleaned. I was given no estimated time that I would be able to check in.

I noticed that one of the hotel staff was arguing with many of the St. Paulites who were guests of…

L player Lamar Rogers of the Cincinnati Bengals #89815722 . U guest , soccer guest, and wedding guest. Friday Oct 12,2018 thru Sun Oct 14,2018, Totally aware of the abundance of money you people made off the prices of the rooms alone, dinning,drinking and room rentals.

My college friend Rhonda Reed previous bank manager for Chase bank were denied dining entrance to your restaurant sat morning. Right at the entrance way while entering the dinning area were we spent lots of money the night before, Were denied to be served breakfast,.

Your host and I quote stops us like the police and says I was told not to let any more people in, because we are short staffed with servers. Well our meals were already paid for and our seats were still empty in the dinning area because Hellen Christian came…

I TRIED TO MAKE A RESERVATION AT THE HOTEL PASEO IN PALM DESERT WITH YOUR RESERVATION SERVICE. WHILE MAKING THE RESERVATION FOR SOME REASON THE CALL WAS DROPPED AND I WAS TOLD THAT SOMEONE WOULD BE ON THE LINE SHORTLY ---FOR THIRTY FIVE MINUTES. I FINALLY HUNG UP AND CALLED THE HOTEL DIRECTLY AND SAID I WANTED TO MAKE A RESERVATION. I WAS TRANSFERRED TO THE MARRIOTT RESERVATION LINE I HAD JUST BE ONN AND TOLD SOMEONE WOULD BE WITH ME SHORTLY. AFTER TEN MINUTES I GAVE UP!

I AM SURE YOUR SERVICE IS VERY EFFICIENT FOR YOUR COMPANY. IT IS VERY ANNOYING FOR A POTENTIAL GUEST AND I WILL AFTER PERHAPS FORTY YEARS CONSIDER USING OTHER CHAINS FOR MY TRAVEL.

Recently we attended a convention at the DFW Marriott in Ft. Worth Texas. When I checked the clerk handed me two keys and said I had reserved two rooms. I showed her my iteinay which showed only one room. She said since I had booked through a third party that she could not give me credit. com.

I have no idea what that is and only booked by phone so truly there is some sort of scam going on as I saw many complaints. I will be happy to pay for what I owe, but I was definitely ripped off. 936_520-9435

I booked the Residence Inn for my and my husbands birthday at the Virginia Beach Oceanfront hotel! The rates were high but it was a special occasion! We couldn’t sit out because the Hot exhaust blew out on us continuously so that was a waste!!

It was 85 outdoors but the heat felt like 100 plus! The air conditioning in the bedroom was so noisy that even my 2year old grandson couldn’t sleep! The toilet was the lowest I’ve ever seen. I’ve had 2knee replacements and had to squat so low it was painful.

The tiles and some of the walls had mold on them and bathtub was dingy! I feel the price was not comparable to the quality we received. I was very disappointed because I thought the Marriott name meant quality and that’s why I stretched our budget to get the best but could have done better at a…

Bonjour Cher Monsieur Stewart

Pour Information n ayant pu vous rencontrer lors de mon séjour, veuillez trouver ci dessous copie de ma réclamation envoyée ce jour au Siège de Marriot « Complaint Registration »

je suis client du groupe depuis de nombreuses années; ma carte membre SPG N° 50951811618/ 263869419 VERDERONE CHRISTIAN Mon séjour Meridien Etoile Paris du 28/9 au 1/10 Chambre 6003 N° Facture 1069319

Client du groupe je suis scandalisé par la baisse de qualité de cet Hotel qui ne mérite plus ses 4 étoiles .. et qui pratique des prix excessifs 429 € la nuit en rapport de la chambre Je suis descendu a de nombreuses reprises dans les hôtels du groupe dans le monde entier ( je vous invite regarder mon compte) et j ai toujours eu une qualité égale. Je ne comprends pas comment cet Hotel…

Case # 75281023 Marriott Corp. and AAA On Friday September 21, 2018 we were in Jackson, Wy and attempted to get a hotel there for the night but the cost was anywhere from $300-$600 for the night. We decided to travel on to Afton Wy , 1 ½ hours away.

We looked through our Wyoming AAA Book and chose the Fairfield Inn & Suites by Marriott and called the following telephone number, 1-800-228-2800, to book a room. We booked a king room and paid for it with a credit card ending 3630 – confirmation #82357014. The time was 7:03PM.

We were also sent an email guaranteed confirmation. So off we drove the one hour and twenty minutes to the hotel arriving at 8:40 Upon arriving at the hotel no was at the front desk so we waited approximately 10 minutes before the desk clerk, Tyler arrived.

We told…

My wife died in march. In April I reached out to Marriott to transfer her points to me. No response. I treid again this week and have been on hold approx 2 hours! Still on hold as I type.

I stayed at the Aloft Harlem Hotel at 2296 Frederick Douglass Boulevard, New York, NY10027 US. Check in was Sept 7 and check out was Sept 9, 2018. On 9/7, the elevator was not working and we were on the 6th floor.

Management said they were unsure when they would restore this service. My companion and self climbed 6 flights of stairs. He had a hip replacement so it was difficult for him. (2)Bugs were in the room(3)sliding pocket door from bathroom into bedroom was sticking. (4)shower not working properly.

Spoke to Isabelle on check out and said she could not refund any monies because we made our booking through Reservation Counter(an online booking agent). Tele#844-610-5897. When I returned home called Jay Dean, general manager, at Aloft hotel where I spoke to him about our discomforts.…

I made my reservation using award points directly with the hotel and was told breakfast was included. We had a cup of coffee and a banana and were charged $22 and told our points stay did not include breakfast. I told the clerk that I was a gold elite member and I was told, "Oh well, it is what it is and your breakfast is $22." I will avoid this hotel and recommend others to do the same.

I had an issue with a billing error. I called, struggled to get through the automated service. Then I waited on hold for over 30 minutes. The agent ensured I will receive a return call after the investigation (estimated 3-5 business days).

Never received any call or any follow-up. I called the number the original agent told me to contact. Again, I struggled to get through the automated service. ). ) to find out they had no information; the first agent did nothing regarding my request.

) company has such poor customer service. I will most definitely NOT be choosing Marriott but will choose a company that actually values their loyal customers and has, perhaps, slightly better organization.

September 12, 2018

Dear Madam/Sir: As a premier member of Marriott Properties, I am writing to inform you of some discrepancies that occurred on my credit card in November 2015. I inquired about these discrepancies but to no avail, I didn’t get a resolve. The attendant didn’t even try to assist me, at that time. My apologies for not having a name of the male as to whom I spoke with at the Marriott Properties. This property is located at: Residence Inn Gold Center Drive Rancho Cordova Sacramento, CA At this same time as to why I didn’t’ continue to pursue this issue, I had a very sick husband of whom I lost shortly thereafter, and was grieving continuously along with taking grief counseling. However, I work for FEMA and at the time of my deployment there in 2015 in Sacramento, CA, I took a…

I had reserved a BLOCKED room for my sons wedding in May 2018. I was one of the first to reserve a BLOCKED room. I flew into Sacramento and had to head straight to the rehearsal dinner. At about 9:30pm I was finally able to get to the hotel.

I was told that all the blocked rooms were taken. Needless to say I was very upset. They put me in a room on the second floor, completely on the otherside of the hotel from the wedding party and family.

I was informed that there were no elevators. I told them I have a hard time climbing stairs let alone with luggage. They had no available rooms on the first floor. I struggled getting to my room which was the same quality as any other hotel. I expected better.

I was not able to join family and friends in the lobby due to the fact I had to climb…

I AM 68 YEARS OLD, STILL WORKING, I HAVE A GOVERNMENT ID CAR, I AM AN INSPECTOR FOR GOVERNMENT JET FUEL PROJECTS. I MADE A RESERVATION AT THE TOWNPLACE SUITES AT LEXINGTON PARK MARYLAND IN JULY 15TH AND WAS PUT OUT ON THE 1ST OF AUGUST BECAUSE OF A SWIM TEAM COMING IN TO THE MOTEL.

I CHECKED BACK INTO THE MOTEL THE 6TH OF AUGUST AND STAYED UNTIL THE 31ST OF AUGUST. 00 PLUS TAX PER NIGHT. 00 PER NIGHT THE GOVERNMENT RATE. SHE SAID SHE WAS SORRY, SHE IS A MONEY HUNGARY BITCH, AND I WANT BE STAYING THERE ANY MORE.

THE BREAKFAST FOOD IS THE SAME, THE PAPER TOWELS IN THE ROOMS ARE 1 PLY, THE TOILET TISSUE IS 1 PLY, I EXPECT MORE FROM A MARRIOT PROPERTY THAN THIS. MY STAY HERE AT NAS PAX RIVER IS 12 MONTHS, LOOK AT THE MONEY SHE JUST LOST FOR MARRIOT, AND TALK IS THERE WILL BE A LOT MORE.

I…

The following offer is under phillypackages.com -- Isn't it odd that none of your hotels has this listed in the booking website Philadelphia Downtown

Residence Inn Philadelphia Airport Residence Inn Philadelphia Center City The Rittenhouse Hotel The Ritz-Carlton Philadelphia Rodeway Inn Center City Sheraton Philadelphia – University City Sheraton Philadelphia Society Hill Hotel Sheraton Suites Philadelphia Airport

Phildelphia, PA Visit Philly Overnight Hotel Package

Looking for a deal when you visit Philadelphia? The Visit Philly Overnight Hotel Package is just the thing.

Book our fall getaway now for stays from September 4 to November 30, 2018 and get FREE hotel parking as well as free tickets to the iconic Philadelphia Museum of Art, a $25 gift card to the must-visit Reading Terminal…

I made reservations via the 1-800 reservation number for four nights (8/23/18 through 8/27/18) at the Nashville Marriott Airport location. I requested to use 70,000 Marriott points for two of the four days. The night that I made the reservation, I requested to have the reservations sent to me, but no email was sent confirming the reservations.

The next day, I call the 1-800 Marriott number again, to get a copy of my reservations with the reservation number to confirm. I was told by another agent that only one day of points (35,000) was applied. He said that they had system problems on the night that I placed my reservations.

The agent corrected the reservations and applied the 70,000 points paying for two of the four days. After checking out of the hotel, I noticed that my spouse's…

My daughter booked a reservation and told that person she was 18 and a college student. He took her reservation and CC info. When she arrived at Westin in Houston the desk clerk Jocelyn refused to check her in saying she was not 21 and that no hotels will allow her to check as it was the law.

Her money was still debited from her account because she did not cancel the reservation . This is flat out robbery. , when I called the desk clerk Jocelyn to inquire she began backtracking and changing her story as to what took place Howver we had multiple witnesses he can verify what the clerk said.

When I tried to speak to someone over her she said she is the manager and no one was over her. I called an hour later spoke with a different employee and got the names of Patrick and mark who are…

I called the hotel since my husband was a guest there, he goes every week from Monday night check in to Thursday check out and this will be the last week he will ever be doing business with the Spring Hill Suites in Louisville Airport, 820 Phillips, Louisville Kentucky 40201!

I phoned and asked to be transferred to his room, I was transferred but had to end our call. I called back a few minutes later, the phone was busy. I then called a short time later to speak with him and the front desk man on the phone was Rude. He did not put me through and told me I should know his room number and would not put me through. I was inconveniencing him to look the name up and he had people in front of him.

I have been a Director for the Crowne Plaza and MCM and am very familiar with the industry and…

I was in Bellevue for work for one night, Aug. 7th, 2018 and stayed at the Marriott in Bellevue WA (200 110th Ave NE, Bellevue WA 98004) and a man tried to forcibly break into my room at 6:45am: the steel door-stopper blocked him from coming in and my screams may have also helped deter him. I reported this incident using my room phone immediately, and I also reported it in person to t the front desk clerk where I was told the Manager 'was not available but he would call me asap.' This happened 36 hours ago. I called the manager: Daniel Hurtado on his cell: 425.214.8525, I also emailed him and I have not yet heard back. I have since left Bellevue and am back home in San Francisco, CA.

I was extremely shaken and upset after this incident and it's unfathomable to me that NO ONE at Marriott…

When I checked into the room and went to bed when I woke up I had red bite marks all along both legs.

Also, when I went into the shower the shower had mold all along the tile and the tub, When I started the shower I never got any hot water for the shower or to shave in the morning. When I got the desk to file a comment t5he desk clerk stated that he would pass it on to management.

When I got to work and saw the nurse we have on site she stated that I had approx. 20 bed bugs bites on my legs. At which time I had to destroy all my clothes that I had worn that morning and go and get new clothing.

It been now three days and I'm still showing the bite marks from the bed I slept in on 5 Aug-6 Aug 2018. As a Platinum Premier Elite for Life I should have been shown a better answer from the desk…

Marriot at cheshunt Cheap yes Staff brilliant Rooms felt damp old Aircon Bed dreadfully uncomfortable

Marriot at York First room no aircon Torn nets at window Second room Aircon set to maintain 21 degrees Bathroom lacked ventilation No water in rooms No fridges Worst of all one double bed that had seen better days Restaurant staff lovely Føod poor value and even poorer quality Great 2 star hotels but 4 well !!!! Lingfield No toppers on beds No offer of help with luggage

Marriot definitely on the downward slope This from a marriot member who always sought you out for your comfortable beds and rooms All three recent stays the hotels looked tired and worn