Marriott

Truly the Worst experience I have ever had.

I am disgusted by the racist and demeaning behavior that was shown towards my family. I am a Gold member who was working towards Platinum, but after this experience I am not confident on giving another dollar to your company.

00 balance that they did not charge when I checked in. She said ok. A few hours later my husband calls and says a woman came banging on the door, he was in the shower so he jumped out because my children were in the room and was scared from the banging.

" She then proceeded to stand outside the door, like she was a police officer. That is very embarrassing. We pay just like every other customer. At this point my husband is confused and upset. He gets downstairs but by this time I am on the phone with another employee giving her my information.

I hear your employee…

The assistant general was very condensing, very rude. His name is Chris Livoti. There was an issue with balloons and I took the balloons back to the car. My husband and Chris conversed while I took my four small children to the restroom.

I came back and suddenly was refused a room. I do not know if it was bc we are Americans of darker skin or what. It was so embarrassing. He refused to call anyone else for help but the police.

I am standing there with my kids who are very young (5 months, 2, 4, and 5) and the only help I could get was from the police! It seems so unfair, unkind, and heartless to do this to a customer.

I’m so sorry my family had to be mistreated for a very minute misunderstanding.

When we arrived at the Jacksonville Beach, Florida Marriott, the base of the television was extremely dusty. We also had to wipe down the balcony furniture, as it was covered in pollen and/or dust.

Although the balcony door clearly states NO SMOKING, we could not even enjoy sitting out in the evening, or the next morning, because the rooms on both sides of us had people smoking marijuana.

The bathroom sink was very slow to drain. Simply brushing my teeth was a task.

I could have chosen any other hotel to stay at, but I chose Marriott because you're supposed to be one of the better ones. However, I must say, for the nightly rate that we were charged, along with everything that occurred during our stay, I think on my next visit, I'll try the Hilton.

with the exception of Ashley in St. Thomas, Ontario, Canada and Dorothy somewhere in the US, who were exemplary / wonderful. I have next to zero internet ability and yet that is how you seem to want to conduct business.

I was attempting to pay the hotel charges for my daughter and her family on an upcoming stay at a Marriott in the Cayman Islands as a surprise treat. and then the horror show began. You cannot seemingly comprehend the fact that the words " speak to a customer service representaitive in the US" have meaning.

Instead you are asked to repeat an inane protocol, then get transferred to a reservation desk for Fairfield Inn then get sent to someone else who isn't familiar with Marriott rewards but will connect me directly with the right person, who turns out to be some insolent…

88. 94 on 2/2 the day of check-out. 82 being held on my debit card. Two different charges on 2 different days is unacceptable. 97 hold to drop off in about 4 to 5 days. The property was 200 Interstate N Pkwy Atlanta Ga

Hi

I had to book Marriott Moxy hotel in Vienna for an IBM Conference. I was provided a link with set dates and I made a mistake in the dates. I immediately went back in and tried to modify the dates and I thought that worked out. But later looking at the confirmation I realized the changes did not complete. I asked Marriott Moxy to change the dates because I wasn't coming on Saturday (and I believe the web site forced this starting date and didn't approve when I put in later date) and I erroneously put in wrong end date. NOw the result is that I have to pay 3 x 125 euros with my personal money to cover for that. I find that unreasonable and I never expected that a hotel reservations could not be changed. I don't recall the website having even warned abou tthat. IBM will not reimburse…

I work for TSA at the Huntsville Airport hotel. When the hotel was owned by Sheraton I was able to use the fitness center to help control my Diabetes. I would ride the bike or walk on the treadmill to help get my blood sugar down.

Now that you have taken over I am being told that I am no longer allowed to use the center. May I get some follow up on this as to why?

Residence inn st louis,mo downtown has so many issues ,first the lady driving the shuttle is plain she has an attitude,when she is asked to take guest anywhere she makes ough,uff sounds and respond question with a mad/unwilling to take attitude . House keeping is non existent they do not go to the rroms on the weekend,they knock my door to see if i need towels but did not tajee thrash nir iffer room service,when asked ti service room they keep asking what do you need?

Like if it was my job to figure what needs to be replaced and cleaned. The next issue is front desk, i called ti complain about a noisy guest hitting on the walls,slamming doors,playing loud hiohop and screaming/shouting lound conversations/using profanity at a very late time first call was a 11 pm second call was at 12:30…

I wish to file a dispute regarding the TownePlace Suites Toledo Oregon, 2851 Navarre Avenue, Oregon, OH 43616. They billed my state credit card twice for a two-day hotel stay. S. Bank. Our employee (Wamu Hayden) was booked to stay at the TownePlace Suites location (2851 Navarre Avenue, Oregon, OH) on November 4-5, 2019. Upon Ms.

Hayden’s arrival, she was informed they no longer had a room for her. They sent her to the Residence Inn Toledo, Ohio and asked that the Residence Inn “comp” the room because TownePlace Suites had already been paid. TownePlace Suites was to pay the Residence Inn.

The Ohio Department of Job and Family Services did not receive a bill from the…

I booked a room for the evening of Jan 4th. I literally checked into my room about 2:30 Pm was in there until about 5:30pm and left. Shower wasn’t even clean and the room smelled like someone smoked and was musty. I tried to lay down and was wioed from 16 hours of driving I left.

I let it go as I’m a Member chucked up as hey so many nights. I was never aware of the $75 hike until Monday when I did a checkout of my phone and saw on my account from the bank not one $75 hold but two $75 holds

I called ASAP was told in a way the guy was laughing chuckling about it oh it’s for any charges fine but was never told this and why two? Oh don’t know. Said he would have to ask a manager. That never happened then I was directed to accounting left several messages nothing. The next day Tuesday the 7th…

Marriott Travel people misled me about the Cruise situation with MSC. My Travel Agent Mr. Jameson Behrens (800-596-0452 x77402) did not explain to me, up front, that I would not be getting my e-ticket and stateroom number until I actually got to the Port.

If I had known that I would have never booked with Marriott Travel. You can be assured that I will not book with Marriott Travel and MSC in the future. I was too optomistic about the service. In the past dealing with Marriott was always positive and they never deceived me.

Dealing with Marriott Travel has been a bad experience. He did not explain to me what I was getting myself into and how difficult MSC makes it for their customers who book with Marriott. In the past when dealing with other travel agencies they would take the time to…

Dear Sir / Madam,

On December 28, 2019 we stayed in the Residence Inn, London Bridge. Our experience with the Marriot (USA, Caribean) was always good. Unfortunately, the Residence Inn has destroyed this good experience.

There were shortcomings in both rooms: There were not enough towels, no nespresso coffee cups, no cleaning. To our surprise, we found a pizza in the oven (see pict). We do not know how long it has been there. The bathrooms were downright dirty (see picts). In my son’s room the sliding door was broken. (see pict). We had booked for 5 nights but decided to go to another hotel. We have recovered the room rate of 1 room. However, we had to incur unnecessary costs to go to another hotel.

Another point was the breakfast. It is almost impossible to imagine that there were no…

Booked a room for 2 nights, ended up not going away due to personal reason. Called up and cancelled 24 hrs before checkin, was charged for 1 night, was told I had to cancel 72 hrs ahead. Terrible customer service, everything goes through some call centre, can't talk to anyone from Marriott. Find another hotel!

This complaint is in regards to our recent reservations. Resort: Marriott's Marbella beach Resort Reservation Numbers: 159852833955 : Friday, November 22, 2019 (4 PM) TO Monday, November 25, 2019 (10 AM) Reservation Numbers: 159820002603 : Thursday, November 21, 2019 (4 PM) TO Friday, November 22, 2019 (10 AM)

This was a family holiday for us, We were given apartment ourside where there was a lot of building work being carried out (pls have a look at the photos in the link at the bottom of page).Also because of the works in the ground there was horrible sewage smell as you walked in and out of the the apartment block.

As there was so many other apartments within this resort that were empty , we were hoping for a different location away from the works. Our requests for another apartment…

Over this past weekend 1/3 - 1/5, I stayed at the Marriott Marquis in New York. 00. I told the clerk that I did not. I was already receiving a F&F rate and didnt have the money for the additional amount.

I was told my rooms were not ready but I needed to sign a form for each room. 00. I went to the front desk and they stated that the additional charge was for the upgrade. I immediately told them I refused the upgrade.

They looked into the matter and the 2 forms that I signed at check-in were for the upgrades. At the time I did not realize that was what I was signing an…

I stayed at Atlanta Evergreen in Stone Mountain GA. smelled like sewage or something! I always travel with my own cleaning supplies etc. the Clorox and Lysol didn’t even mask the stench!! Awful!! Then on top of that they double charged me for my room.

When I asked about it the lady at the front desk indicated that the lady that checked me in May have swiped my card twice. I’m sorry that was a mess! the grounds were very nice and I hate complaining but the issues above was unexceptionable, and careless! They were slow! Didn’t have enough help!

I paid for valet parking and every time I waited close to an hour to get my vehicle, that’s on top of the initial time it took to call and get down to the lobby to get the car. The black lady that worked at night was very apologetic and receptive to…

I JUST HAD THE WORST EXPERIENCE OF MY LIFE. MY 2 FRIENDS (MALES) AND I WANTED TO ENJOY AN ATMOSPHERE WITH GOOD MUSIC AND FUN. FROM THE MOMENT WE WALKED IN THERE WAS A PROBLEM. I WAS ASKED TO PRESENT MY ID FOR THE 2 TICKETS I PURCHASED FROM SOMEONE.

MEANWHILE THE PERSON I GOT TIX FROM (WHO HAPPENED TO BE CAUCASIAN) CAME DOWNSTAIRS AND EXPLAINED TO SPENCER AT THE FRONT DESK SHE DID NOT HAVD TO SHOW ID. WHEN ASKED WHY, SPENCER WAS NOT ABLE TO GIVE AN EXPLANATION.

NATURALLY I DIDNT WANT IT TO RUIN MY NYE, SO AT THE DESK I EXPLAINED TO THEM THAT I WOULD JUST SPEAK TO HIS SUPERIOR AT A LATER TIME. AFTER THAT BRIEF ENCOUNTER WE STILL SPENT AN ADDITIONAL 15 MINUTES AT THE FRONT DESK FOR NO APPARENT REASON.

WE FINALLY MADE IT UPSTAIRS AND AFTER BEING UP THERE FOR THE 2 HOURS AND THE 12 o’clock…

Dear Mr Sorenson/ to whom it may concern, We have enjoyed Our SPG/ Bonvoy membership for years. As a hard-working Physician, my vacations are extremely valuable to me. I look forward to these vacations and try to rejuvenate and relax before I get back to work.

Our family experience in Marriott Sydney/Australia has so far been extremely horrible. When we checked into our rooms there is no soap, shampoo in the room. Our mattress sinks and with practically every spring poking out of it. This morning, I woke up with severe lower back pain that I have never experienced before.

I have always tried to stay fit and follow what I preach to my patients. I have never taken a day off in my life from work for back pain. We have stayed as SPG/Bonvoy guests for many years in different places but never…

Very poor customer service. Elevator broken throughout stay. Shower was either scalding hot or very cold with no in between. Engineering said they would be here in the morning and no one ever showed up. Tried to extend our stay with a change of rooms and they tried to double our rate.

After having to deal with no elevator and scalding showers and empty promises from engineering, we asked for a better rate and were offered a miserable ten dollars off. Having to pack up and leave for another hotel across the street.

Taking to front desk was like trying to talk to a wall. Blatant refusal to try and be helpful much less sympathetic to our complaints. Will not join this place again and given a choice in the future, would err on the side of caution and go with a different hotel.

On Dec 22nd 2019 I booked room at SPRINGHILL SUITES in Fresno CA. 6844 N Fresno street. 93710. I was glad they had a room as my stay was unplanned. Things went downhill from there, I didn't have my rewards card #496 983 701 with me.

They couldn't find any history of my previous stays. Then I was told the room key card machine was down and had to be let in every time by staff. This continued until the following evening. Once I had cards they wouldn't work to enter the building.

I had walk all the way around to the front. I was finally issued cards that worked. Then I found the toilet in my room was plugged, however maintenance took care of this promptly. At night I turned the A/C off yet it kept coming back on forcing me to get up several times to shut it off, when does off not mean off?…

Would like to bring to your attention our recent horrible experience at Courtyard by Marriott Ahmedabad. We were on a family holiday to Gujarat and stayed at Courtyard by Marriott Ahmedabad for one night on Dec 24 (Room No. 323).

On Dec 25th before checking out, we went for our breakfast, obviously leaving all our belongings in the room. And some time after breakfast we checked out to leave for the airport to catch our flight back to Kolkata. On reaching Kolkata while unpacking the next day, my wife realized that her 4 gold bangles are missing from the pouch it was kept in.

This pouch was in her lady’s hand bag she was carrying & never parted with even inside the flight as she kept it near her feet. Interestingly, the pouch still had the non-Gold pendant and the paper in which the…

Dear Sirs, Re: Reservation at the Courtyard by Marriott Miami, Homestead. From 22-24 December 2019 On the 15th December 2019 I wanted to book 2 rooms for 2 people each for two nights. Rooms 308 and 309. I first tried the BonVoy app.

However, it always came up with one king bed room and one queen bed room, there was no way on the app to change it so I canceled it and call the hotel directly. The lady at the hotel took the information and emailed me reservation no: 97279558, however, the confirmation was incorrect as it was for one night and not two.

I called back and spoke to a man about the discrepancy, he emailed me confirmation no: 97279559, however this was incorrect and it was for one room and not two. It takes a long time for them to answer the phone so I did not call again I just…

Another adult who is staying in our room was not allowed to get a room key reactivated. This is a chronic problem in this hotel, having the key to be reactivated, and my roommate went to the desk to have it reactivated.

The supervisor said his name was not on my account. I never received a phone call from the hotel to verify this gentleman, yet once he got upset the security got involved. The security escorted him to the room to remove his items.

How does the hotel not call me and not give this man a real card, but allows him to be escorted to the room and have access? We have now lost our roommate who is paying half of this room.

I am requesting that half of this room be discounted now that he has left this hotel and is staying at another one. I am glad of the restrictions of obtaining…

I booked accommodation for the Sheraton villa Fiji. We arrived on 26th December 2019. and isn't. but my daughters room wasn't available until 7pm that night. She has two small children age 3 and 7. We were constantly told they were getting the room prepared but they weren't even cleaning it. This isn't good enough.

People come along way and when rooms are supposed to be ready for 3pm they should be. And we shouldn't be getting constant lies from the manager. Other people have been compensated and for not having to wait as long as us.

This is our third year staying with this company and with all the hassle it's not worth it.

I stayed at the Residence Inn in Needham, MA during my stay I experienced a water outage in the building. There is no running water, even to use the restrooms. The woman at the front desk Wodly Exume was extremely rude and in her exact words were to “deal with it” with no reasonable accommodations.

Her title on her name badge is a Front Office Manager, how do you make someone a manager with no customer service skills. I understand emergencies happen.

However, to tell a guest to “deal with it” and not offer a proper resolution is absurd and a slap in the face. I have stayed at many Residence Inn and the service here is by far the worst

Ur assist manager stop me out of the breakfast line humiliated me after he stay or stereotype me and discriminated me based on my looks I told me I wasn't the type to rent a room there I was emotionally disturbed distressed upset during my whole stay and I did not receive a apology during the whole 4 days I was thereI believe this is totally unprofessional and your assistant manager was way out of line and will not even give me his name and

walked away from me after it was proven that I was a guest there. is not okayfor your stopped to talk to any guess like that he was totally unprofessional because I I was a guests I was stereotype & discriminate I was embarrass in front of a bunch of guest during breakfast time.

On December 21, 2019 I was a patron of the Marriott's Westin Hotel in National Harbor, MD. My friends and I had breakfast at Sauciety restaurant inside the hotel at 10:30 am. We checked out of the restaurant at 12:43 pm. 00.

When I got home and checked my bank account, the waitress charged my debit card 3 times!!! I immediately called the restaurant and received a voice mail. I left a message for the manager to call me back. I never received a call.

I then called the hotel and explained my situation and was told all the managers were on the floor and couldn't leave at that time. I told the girl my situation must not be important enough for the manager to leave the floor.

She said someone would call me back. I have not received a call. 00 in the hole. When I am a patron at a hotel, or a…

Recently stayed at the Sheraton Vistana Village in Orlando. Check-in was easy and the room I booked was available. We drove to the room and brought up our luggage using a cart that was in the lobby. The room smelled like sewage.

I asked for a crib and sofa bed, and was told that wasn't a priority. The hotel brags about petal soft duvets, but they are horribly rough and over used. I attended a timeshare presentation and did a walk-through of the same room in a different building.

What a night and day different. The dishes in the cupboard were filthy. I asked for a manager, the front desk supervisor said that he'll give $50 hotel voucher. I thought that was funny and said I'd rather a hotel credit.

I was told that the director would contact me, but no one ever did. The operator said that…

Last night I got a call from Masonic Home of Virginia, when I answered it said Marriott something. I stayed on line to see why @ 9:17 pm they were calling. Abby came on line and when I confronted her about the time she said she could call anytime she wanted.

Told her to let me talk to a manager. She said,,”the manager doesn’t want to to talk to your old ass” then I said, “I don’t want to talk to your black ass” and hung up. Don’t know who y’all hire for this job but you better get rid of them.

I’m giving you my number in case you need it. 804-226-4647

Good evening, I booked 3 rooms and a meeting room at Marriott Jaddaf Dubai for the period from 5-8 November 2019. Since then, I am trying hard to have the related points and the points for the meals added to my Bonvoy account with no success! I am making international calls twice a week an still no one is helping! After few attempts, only the points for my room were added but the rest not yet! I am desperately seeking your intervention to cleat this issue! Name: Ahmed Hassan Marriott Bonvoy no.: 929913184

Much appreciated!

I have booked 2 rooms at Grand Hills (part of Marriott group) in Lebanon Broumana city. we were 4 people and our stay was only for 2 days. on the next day the water was out from 11:30 PM till 8:30 Am next day. We called the operator and their only answer was Sorry for the inconvenience. I asked for a refund because i wanted to go to another Hotel and they refused. we came back from a wedding at night & we couldn't take a shower or go to the toilet becaus there was no water at all. this was very disappointing. If we usually book a 5 stars hotel the least thing we expect is the service that we are paying for and this was not the case at Mariott (Grand Hills).

I hope this email reach the proper people so they know what type of service accuracy they are providing.

I am staying at the Airport Marriott at Calgary International Airport. I phoned the front desk after I checked in to ask if they had a spa and would they please connect me. After I was finished with my spa appointment I stoped in the bar to watch. Football and have some food. I was wearing slipper socks that the dumb ass Canadians mistook as socks and they told me I had to leave. I have a residence in Canada and the US. I called your complaint line and some illiterate black female started yelling at me. This is not an action that I will ever forgive. And then the stupid scaredy-cat manager finally called me back 40 minutes after the initial incident. I unplugged the phone. Correct the situation and credit me back for your employees verbally assaulting me and my aggravation.

In the future,…

We recently stayed at the above Hotel. We wrote to Management and received a dismissive response. Please advise best email for me to send my correspondence so you can form your own opinion. It is too long to re-write here.

Kind regards Robert Critchley (member No. 191811178 )

On 2nd December Evening I ordered a coffee Paneer Chilli and a sandwich. Being a strict vegetarian I am always careful about my food but I was shocked to see a piece of meat in my Paneer. Mr. Ranjan attended me from the hotel management and promised to take care of the matter.

He offered me a free family meal and complimentary 2 nights stay in Le-meridian Gurugram on 11-12 Dec night. On 6th Dec I spoke to him regarding the stay in Gurugram and went to meet him but he was not there, we had a free dinner.

It will be really helpful if anyone can confirm with me regarding the complementary stay!

I made a reservation for the Boston Marriot Long Wharf, Sept 21-Sept 29, 2019. #99870023. I could not make it an cancelled on Sept 19,2019. When I cancelled the agent said that I cancelled in time and there was not any penalty. Later on credit card I found I was charged $626.00 for a late cancellation. I called the accounting at Long Wharf and they said they said nothing can be done. I left a message for the manager and he never got back to me. I just called the Long Wharf again and left a message for the manager. I have been a Silver member for over 20 years and I find this charge very excessive. Please reverse the charge. Sincerely

Alan Anderson

I am currently sitting in the Marriott Harborside in Portsmouth New Hampshire. I am Gold Marriot Bonvoy member. The cable is broken therefore we cannot watch any television. The Management claims Comcast has been notified however they have no knowledge if it will be repaired this evening.

Our room is very noisy and we can hear the people in the next room. The glasses are dirty in our room and Housekeeping has missed candy wrappers which are underneath the heater/AC unit in our room. I have stayed at many Marriot hotels over the years and this is the first time I have stayed at one with so many issues.

We just spoke to Ethan at the feont desk of the Marriott Hollywood beach. Although our meeting was booked incorectly for HCT and two of the rooms that were confirmed to be upgraded through email during booking were not upgraded, when I asked Ethan what we could do to get this fixed he said nothing because he couldnt change a contract.

I then asked if we printed off the email in his business center if that would help. He told me the business center is over there , pointed and said go ahead. I asked if we could just pay for the room.

He said there isnt one available even though the first front desk attendant said there was. I asked why he would send me to print off emails if they were not going to suffice to change the situation; that would be a meaningless task.

He said that he was going…

I booked a room at the Sheraton Lisle Naperville hotel for the Stuffed Cows convention for one night, Saturday, November 30, at the convention rate of $116.55 (reservation #88660881), including taxes. I called Friday, November 29, to try and extend my reservation to arrive earlier, on Friday. I was told that I could not extend my reservation to get the convention rate for Friday. So, I made a second reservation, #71226488, at the rate of $173.16, including taxes.

When I got to the Sheraton Lisle Naperville hotel on Friday, I pointed out my two separate reservations for the same room type (both Club lounge access, Guest room, 1 King, High floor) and asked if I could stay in the same room, instead of having to check out and in again. A helpful associate said that I could.

My email receipt…

No coffee n the lobby till 700a? Really? Do you think people don’t get up till 700a on Saturday? And those coffee machines in the room are a joke. Hot water. Be better than the competition. The young lady at the desk could make it.

She was sitting there bored surfing the web. Not her fault. Probably some rule set by a manager.

On my reservation confirmation, it stated that I would receive $250 off of my first billing if I apply for and and was approved for my Marriott Bonvoy Credit Card. I received my card and not only used it for my Stay in Grapevine, TX, but have used it several times since.

As of today's date, I have not received the $250 discount or any other discount .. Peace n Blessings

I am a Titanium Elite member (885885053). I stayed at the Maxwell hotel in New York City from November 20th through November 22nd. This hotel is by far the worst Marriott property I have ever stayed at. The floors in my room were dirty and never cleaned throughout my stay.

The door to the bathroom does not open fully and you cannot even stand in front of the sink. The room does not have anything but night shades. Thus a person either needs to get dressed in the dark or allow the neighbors across the street to have a full view while they are getting dressed.

I cannot understand how you would allow this type of room to be rented to any guest. I am very, very disappointed. If you wish to see pictures of this room, I am happy to share them with you. Please feel free to call me at 213 925 8064,…

extra monies taken out of my card account, after paying for two nights and two rooms. 00. 00 total was taken out with the two room fees. My account was in a negative due to the over charged. 14,2019. Debt needs to be settled in a very respectful manner with, hardship and resources to be reimbursed in a suitable amount, due to the fact that the money was taken out for more than my stay and unauthorized amonts to place my account in a defeciet. 5103.

2904 Auburn Dr Burlington NC, 27215

I am the owner of the Restaurant at 6 Platt st. NYC NY 10023 I in the Four Points Sheraton. I have been in the Restaurant business here on Wall st. NYC for the past 30 years with multiple locations under my command. In all my year My staff has never been subjected to foul language and intimidation for one of your Ambassador Members Andrew Delgiorno cell phone number 615-482-3248. This behavior cannot be tolerated and just because he is an Ambassador Member does not give him the right to intimidate my Female Waitstaff. This behavior is totally unwarranted. We have the entire incident on Video date of incident was 11.23.19 hours of 1-2 pm in the afternoon.

I don't want to file complaint to NYC police department but would appreciate an email back from corporate regarding this matter. This is…

I stayed at the Marriott Nov 2nd in Raleigh downtown as I checking In my truck got scratched by a bell hop who was rude after he did it...I had event that day so really no time to njoy the room so I check out that nite after my event because of the to the situation. I’ve been waiting to hear back finally today I talked to the insurance claim I’m definitely not happy with the results.I a dedicated member at SPG

Premier Marriot property in downtown Tacoma - Marriot Courtyard. The front desk personnel are incompetent. We are here for a big event and they are unprepared for the attendees.

At this point they are just placing people all over the hotel.

We were told over three hours ago that it would be just an hour or so, still waiting... 3.5 hours later.

so when i checked out my receipts stated the charge of 321 was being refunded and i have them, 3 days later my bank account was charged and over drafted bc either the receipt was wrong or something but it was also confirmed by the person who cashed me out and printed the receipts that i wasnt being charged. so i want the money reversed and put back in my account like i was told it was staying since i lost money in pay checks over this

we booked a room at the Sheraton in the Chicago westchester / Oak brook hotel Saturday 11/ 16 /2019, we arrived in the early afternoon and were assigned room 224, we then went to dinner ,we returned to the hotel later that day and everything fine, the problem started that evening, a bunch of high school kids were out in the hall way screaming and

slamming doors with loud music, we put up with this for about a while,then I called the desk and complained, the person told me she would come up and quiet things down, there wasn't any noise for a while then it started up again this time much louder, I called the desk once again and a gentleman answered the phone, I told him there at it again only louder, he assured me they would stop but

it took forever for these kids to settle down, by now…

Booked two beds and came and they only have one bed. And I have 3 kids. Respetionist was eating soup when I checked in And had a cup of soup next to the computer, did not great me or say thanku for being a rewards member.

Called customer service to file a complaint and they were less than helpful. How do I fit 3 kids and 1 adult in 1 bed? Bathroom was dirty, and had hair on the floor. This is not any

Hello: I had reserved and stayed in your Residence Inn Fort Lauderdale SW/Miramar from 11/04/2019 - 11/08/2019.

On the 11/07/2019 evening, when I had come back from my meeting and was changing into my casual clothes, your housekeeping supervisor, without knocking at the door, walks in my suite and catches in a uncomfortable position, and she is there staring at me.

What kind of service are they providing? She does not have the basic manners of knocking at the door, and apologizing and step out immediately, when seeing someone in the suite.

How are you going to compensate me for this?

Thanks,

-Manav Manu