McDonalds

I didn't get Any fries on my order. They have gotten everything else. They were talking through the drive thru order.

What kind of management y’all got going on. 00 so the girl gave me $4 back maybe I’m stupid or I don’t know how to count but she gave me $4 back. Now my complaint comes in where her and her family members put they hands on me that was totally wrong I’m a manager myself and customers always right.

Now I would let the $2 dolllars slide but to put they hands on me is totally unacceptable. And then when y’all lock your doors I thought at every establishment or any fast food restaurant when your doors lock you not supposed to let any family or friends inside the building.

I don’t care how y’all handle this but to your hands on is unacceptable and I want her fired not probation but fired and if y’all don’t do that then I will have no other choice but to sue. That’s unprofessional and…

My daughter Sarah Hodges ordered and picked up through the drive through at the above location to pickup our food. She got chicken meals for herself and my two grandsons and a big Mac meal for me. Well she and I both got Dr Pepper for our drinks.

They both tasted bad so bad we had to pour them out and of course we paid for them and didn’t get to drink them.

Also my Big Mac didn’t taste right either so basically I only ate my French fries for my dinner. I didn’t have her go back up to complain because I know the history of your employees being lazy and rude to customers.

This really is a shame to spend good money on sorry service and food. My email is in this complaint form , my phone number is 912-272-8383 I expect something to be done about this

I received my food first time that I received it it was absolutely freezing cold I think this absolutely disgraceful and was not happy with the service

I regularly take my grandsons to drive through inPontypool. I went there yesterday ordered 2 meals and dropped them at their house. I was a little taken aback at the price. 50. The assistant taking my order did not seem to know what she was doing.

45 plus 3 bags of chips instead of 2. As I was not there when they ate it I was not aware of what I had been givenI call in today my earliest opportunity only to be told there was nothing they could do about it. Brilliant customer service!!!!!!

Brattleboro VT m McDonald's. Ordered food through my account in store. Waited over a half half hour for food and order was wrong. Went back in and spent another 10 minutes waiting for 2 chicken nuggets. Food cold and stale fries.

When I went to the counter and asked what was taking so long . Food was handed right to me. Guess it was just sitting there for 20 minutes. Employed told me someone else was doing the order but she was there the whole time I was in store.

Wendy's will be my now go to spot.

I went to one of your stores on 122nd and glisan in Portland Oregon this is not the first time I've had really poor service I waited there for over a half an hour to get my food when I asked where my food was they looked at each other like they were lost I walked out without my food I'm not happy at all this store has a lot of problems and you guys need to get more or different employees I would like somebody to call me back my phone number is 503-496-8074

Yet again I went to get breakfast at our local McDonald's and order was wrong!! No cheese on biscuits I was charged for and a Sausage egg and cheese Mcmuffin short. Have wrote several times and still always alike going there.

Tired of having to go twice to get correct order. They get more money now and screw up worse. Sandwiches are higher and still wrong.

Also think it's sad that other towns have the Bagels and we will never have them again. Bad management overall!!

Type of oil used to make fries in Cairo branches totally change fries quality experience it is very bad type so please change this oil

Hi my name is Ovidiu manea l have just eat account l am doing delivery it the only job l can do because l am sick l am Ander universal credit l was today on Macdonald Tamworth Ventura park the staff was with me very racist and they threatened me will close my account for nothing l hope with this complain somebody will speak with them thank you for understanding me

50pm on Sunday 5/3/23, it took 40 minutes to get the coffee and the rest of the order 10 minutes later. This is second time we’ve been here and service has got worse, the table serve is nonexistent and the place is not cleaned or bin’s emptied.

The self order machines don’t give you a receipt so you rely on the staff to bring your food. This restaurant do not cater at all for walk-in customers only drive thru. The management of McDonalds franchises needs to get act together and sort this out and it appears to be understaffed and the restaurant is in need of serious upgrade.

I hope this gets the attention it deserves. McDonald’s prides itself in serving but this fall way short!!!

last saya akan singgah mcd sini...

At your location off Illinois here at approx . 10:40pm I returned a order that specifically said no salt unto which it was anyway two days passed until tonight. I take the food back with the receipt the acting manager did not want to assist me at allshealso wouldn't give my original receipt bacc but printed me new one with no salt left off when I noticed it u asked her name she told me Nancy with some digging I learned her name is Judy super unprofessional, malicious to the point of omitting words from the original receipt I would like to speak with someone about this situation plz she can't keep doing this if I would eat of all that sodium that I asked not to be on my food I would have surely went to the ER .

I like the store but I love my life I feel discriminated against do to my…

Went to McDonald’s deception bay on the 5-3-2023 ordered what we want though the drive-through got told to park and wait . When we got our food I checked and found a burger missing. My husband went in to ask about it and got told it was not paid for so we had to pay again.

This is hard a lot at this store. The staff either suff the order or don’t order what has been asked for . So over this happening. They read the order back and it is right until you get the order and it’s wrong .

Maybe your staff need to be retrained in getting the orders right the first time. Not a happy customer.

I went to Woodlawn Cincinnati,Ohio Mc Donald's about 920set there with only two cars in front of me for twenty five minutes until it was time for me to order then when I pull up to order the man sayed I'll be with u 5 to 20 minutes which has never happened so he came back into ok my order about 10 minutes later I just knew after all that waiting they would at least make my food fresh in order three 3dollar bundles for my 4 year old triplets when I asked them to make my food made to order fries fresh in nuggets fresh ,in well done he gave me some brown fries like he just dropped them twice they were hard in in had fallen in the bag the grease was coming through the bag in the grease was coming through the box of nuggets so

I stayed I asked for fresh food I fill like it should be fresh if…

This place is terrible. It doesn't matter what time of the day it is everytime I go there they is never taking orders. The employees is so disrespectful and always have an attitude. The wait time is way to long.

I sat at the speaker phone waiting for someone to take my order and no one never did. I pull up to the window to see what the problem is and the drive through men was so disrespectful and said they couldn't take my order.

Apparently you can't take it at the mac or the windows. But I know one thing for certain I will never spend another cent at McDonald's. And I will not allow my family to spend there money at a place like this.

I attended a McDonald's franchise located at 40 Sportsworld Drive, Kitchener, Ontario, Canada on February 26th 2023. I have never been so disappointed in the quality of food in all my years as a faithful customer. I had ordered a Big Mac meal and two cheeseburgers. After receiving my meal and started eating, I found my fries to be cold and all of the buns on all three burgers were hard and stale. I paid good money for this food and should not have to worry about the quality. This franchise has deteriorated in the last while and I will not be going back. I hope in the future you started holding your franchises accountable for their quality and service.

Thank you

I visited the Saline Mi McDonald's today 3/4/23...when I got home after spending 36.00 I noticed the large fries were only filled half way and were wayyy undercooked, and had medium drinks instead of larges...I opened my quarter pounder with cheese to be welcomed with Human HAIR sticking out of my burger, we pulled out at least 5 strands of long blondish hair..I tried to call McDonald's to complain and they took their phone off the hook!!

On 3-3-23 I attempted to place an order no one answered the intercom so I drove to first window you come to on the drive thru and a female employee was sitting down at the window she motion her hand for me to go to the next window. Nobody came.

This was at 3:50 am. Every time I attempt to purchase food no response. grand blvd exit and never answered the intercom either

m. I went to the McDonald's in Tucson Arizona on the corner of Ajo and Kenny there was cars in one lane of the drive-thru the other lane had boxes and trash it which I didn't notice until I ran over the box and

trash I told the person ordering you know where you order that I need to have this box removed from I need my car because they can do damage I've had troubles before there was a rolls of plastic and boxes in the middle of the driveway that you drive through on the ordering area okay it took about 10 minutes they didn't understand what I was saying I kept telling them there's a box under my car and

you know there's trash so when they finally came out they looked at me like I did something wrong they left trash in the Drive-Thru where you order food boxes rolls of plastic I didn't…

80 and she said that was not enough money I left and went to a different McDonald's had no problem whatsoever I think the McDonald's on Ridge Road in Brooklyn needs to step up their game and do the right thing and do her job very unhappy

I arrived at about 5-30 today to find the place full of young kids about 8-10 non had ordered nor was they eating . They was going behind the counter and playing on the till?! paper rubbish , chips on the floor from when I entered to when I had eaten and left?!

Where was the manager when this is all happening . The chip where cold , not happy , not your usual standar

I was just at the McDonald’s in Pasadena Ca located at 1320 E Colorado blvd Pasadena ca 91106. I arrived approximately at 1:30 am the store hours state that they are open from 6am - 2am when I pulled up to the drive thru the person said “door dash or Uber eats” I said neither and they immediately said that they were closed.

s because they apparently are still serving door dash and Uber eats. This in my opinion is extremely poor customer service

There service mess up rhe food I ordered and one of the workers was rude to me the manager was standing there and did not do nothing to the worker that was rude I told them the food was not right and I took food home and burger no cheese the other I wanted cheese on it and when I called them they did nothing about it most McDonald’s make up to another day won’t go to the McDonald’s on Palmdale in Victorville again they were rude and messes up my food

Mc Donald's restaurant #6926 let me order Carmel mocioto 2ea for my dinner along with the rest of my meal. The machine that prepares the Carmel mocioto was down but for some reason they could not refund me my money for the Carmel mocioto.

So the shift supervisor issued me a rain check for the two drinks! Today I went in with the rain check and they wouldn't even honor the rain check! I never known Mc Donald's to be so unprofessional. I'm 57 years young and have been eating at Mc Donald's my entire life!

Please contact regustds this issue so it could be resolved! Gregory Holly. 702 859 2219 Sincerely

Had a long day on route 10 hour day needed something quick and simple. Mcdonalds would be simple and quick. Service was terrible. Took 20 minutes to get my meal after I placed an order on the kiosk out of paper no receipt given. i even put on the kiosk i wanted to spicy buffalo sauce the hispanic brunette forgot to put it in the bag, i asked kindly for some she only brought out one but instead of handing it to me tried throwing it in the bag and missed and it hit the dirty floor. She didn’t even offer another one she simply said darn it i missed. I was already fed up with the service I picked my sauce and walked out since it took 20 mins to get my food. Now i had 10 mins to eat before i got back on the road. Mcdonalds on 3856 E Speedway Blvd Tucson, AZ 85716 United States

This place needs…

Manager was extremely rude, I ordered two mc doubles not made the way I ordered them, I ordered them with extra onion no pickle they were plain no onions, I cannot eat these without onions. Then I got a 10pc nugget combo Meal with a Dr Pepper.

They gave me 10pc nugget I asked about the frys the girl was confused at window they didn’t ring up on the other window the combo just a 10pc manager comes over with a crap very aggressive attitude saying I didn’t order frys asked for my receipt told her they didn’t give me one I’ll pay for them I don’t care but I ordered a combo she said well if you want frys go back around very rude was completely uncalled for especially since I did order it they didn’t hear me I guess my 7yr old in the car asks why are they so

mad she repeated what I ordered I…

McDonald’s in Johnstown Ohio. Had to wait over 20 minutes for a 2 hamburgers small French fry and an Oreo McFlurry. While waking another customer asked for ranch dressing when given their order, the employee told the customer in a mean tone that they should ask for the at hen giving their order, it’s easier on us.

Also they were throwing orders up very roughly. I also heard an employee said whatnthevF…ck . I used to work for McDonalds as a manager under training. Very much different in a bad way. Normally I don’t complain, I just don’t return, but I have a great niece working there and I hate to see her learn bad habit.

I would suggest you shop this store and see for yourself.

I ordered a large combo and got a medium size the bread was little hard and didn't receive a receipt.

Food was disgusting and employees were non fluent and rude

I placed a mobile order for a large Coke and an ice cream cone, using my rewards points for the cone. I gave them YN 44 as my pick up code. The screen showed someone else’s order then it showed mine.

I drove up to the first window and no one was there, so I went to the next window and they asked for 8+ dollars. I said for a Coke and an ice cream cone? They told me my order didn’t go through.

I didn’t understand why it didn’t go through when it already gave me my pick up code. The manager Bianca told me I had to pay for it, and I explain to her there app won’t let me close out that order to re-order more and I only had $100 bill and wasn’t going to break it for a free ice cream cone, and a Coke.

Yes I am a disgruntled customer I go in that McDonald’s on a daily basis. I have never been…

Why do McDonald's in Southbridge Massachusetts let the help wear winter gloves handling food cup money this is not right I complain and no one cares if this office doesn't do anything I will contact the health board about this the store manager don't care winter gloves are for out doors not in doors handling food

Order Never arrived at my car. I submitted my order at 6:11 PM EST on 03/02/2023, at 6:43PM EST I left the parking lot without my order after watching the drive thru empty 3 to 4 times. The Person in the pick up location next to me who arrived before me also waited until about 6:30pm before they got decided to go into the store to get their food. They where in the store for about 10 mins before they came out with their food. The App stopped showing my order in progress at about 6:20pm. I suspect they just packed my order put it on the warmer and bumped it off the screen then forgot about it. I did not go in because I don't trust a them not to have been holding my food in a warmer the full 30mins, and I did not want to wait even longer for them to remake it.

Location this happened: 24…

Every single time in the last 6 months, the ice cream machine is not working!!! We wait on line for sometimes 15 mins only to be told “WE HAVE NO ICE CREAM TODAY”. It’s outrageous!!! Even at mc Donald’s in the ghetto, in far Rockaway, the ice cream machines are always working.

It’s really about time, someone took care of this!!!!

I ordered a 6 piece chicken nugget happy meal with extra fries, ranch, and chocolate milk. They gave me apple slices and there was no ranch. I also ordered a Dr Pepper with no ice and there was ice in it.

At the window, the employee handed me my drink and then a minute later handed me the chocolate milk and never looked out of the window or said a word. I say there for about 5 minutes with no communication and then was finally told to go park in a pick up lane and they’d bring it out to me.

Have been customer at port Macquarie a long time using it 3/4 times a week. Almost always sent to waiting area for mostly 10 minutes before order arrives. Frequently the milk shake machine does not work. Today no milk shake work so ordered 2 iced coffee.

Sent to waiting area after 8 minutes guy turns up with 2 hot coffees. Went to pick up in drive through to to sort it out. Staff were most unhelpful and spoke to manager who did not seem to care. Asked for money back.

Will now take my business to HUNGRY JACKS.

I get 2 fish sandwiches with extra tarter sauce at the Wytheville VA McDonald's but for the last 4 times I have gone there they haven't put extra on they barely put any tarter sauce on and I have the receipt and it says extra tarter sauce

the Manager at McDonald are very disrespect to inform employees that used to work, One of the manger was harassing young black men who was working on the computer at McDonald's didn't get chance to sit down yet to open the computer out of nowhere the manger came in harassing the young black man, as a Caucasian i find this very racist very discriminating customers that are being miss treated especially when the staff members at McDonald's are very discriminating in their language calling dirty black slave in their language, I find that very disrespectful to the customers and

inform employees that used to work there. The staff members at McDonald especially the manger they very disrespectful to point it way of handles with every situation that happens at McDonald is not being report to…

Today at lunch I went to the drivethru- waited, no one there, called out twice. Drove up to pay at window. No one. Went to second window and finally helped. Then I was told I needed to go back through the drive thru after I explained I had been sitting there and waiting.

I let them now I was not going back through the drive thru because they were trying to make it my fault no one assisted me. My order was taken with terrible attitude/service, then my card to pay was taken.

I had to ask for my card back and then for my receipt. When I received my receipt it was crinkled and ripped up as though they put it in a ball and thew it away. Then I was told to pull up and wait by the trash can because the cars behind me had placed their orders and I had to wait.

I had my card back and was waiting…

Last 2 orders cold and uneaten, waste of money

I was at the McDonalds in Leesburg, Ga at the drive thru and no one ever showed up to take my order. There was a long line behind me and in front of me and everyone started to leave. I am going to start getting my breakfast someone where else because this is not the first time this has happened.

Service took ages, when I received my order the chips were stone cold as they had been left out ready for someone to serve them. The cheese burger was not hot either. This was all due to only one person was serving both the drive through and the counter. Not impressed.

I don't get no matter which Mcdonald's I pick up food from they always served cold fries. In order to get hot fries I have to request no salt. Can the organization work on serving hot fries? Thank you!

I was in the drive thru at McDonald’s I. Dalhart Texas and the person that was putting my food in the bags was on his phone then wiped his nose and directly proceeded to finish putting my sandwich in the bag this employee did not wash his hands before he put my food in a bag absolutely unacceptable and gross

I went to the drive through ordered 3 meals 2 of them was very bad.

First sandwich was a double quarter sandwich suppose to have dehydrated onions got the dehydrated onions and that was all on the sandwich no meat no nothing. The second sandwich was a fish it had no top bun on it at all.

I live approximately 10 miles away I did not the double took it back and they still had to donit twice to get it right. needless to say I did not go back and threw the fish away. I will not be going back to that one ever again.

This is not the first time my orders are wrong . Happens all the time

you know.. when you buy a cup of ( just a sec while i change you to i because you probably don’t care anyway but i’m still complaining ) coffee i expect it to be hot, made correctly and also in a clean cup..

apparently not at the micky d’s in jonesville, nc.. it’s happened before and now it’s happening again and now i’m complaining.. my cup was stickier than a 2 yr old eating pancakes.. i like mcdonalds and i would think that the people that work there would like it too or why else work there..

its very disgusting to deal with a situation like that in a car.. if it happens again i pity the poor fool who has to deal with me face to face..

Just ordered through the app and picked up at click and serve( wakes road wigston leicester) obviously no one read what I ordered. I ordered a vanilla shake and got a chocolate one and ordered a book in the kids meal and got a toy unacceptable and not the first time.

Joke nothing fresh served by a person with a huge bite in her neck really not accepted in today's environment

I ordered a big breakfast deluxe with hotcakes and a second order of 2 sides of scrambled eggs with hash browns. After receiving the order I pulled out of line because there were cars behind me. After checking my bag, I only say 1 side of egg.

I got back in line and ordered 2 side of eggs and coffee because there was no receipt paper I could not prove I paid. The cashier remembered me and called up front to let them know I should have gotten 3 eggs total.

When I returned to the pick up window I received my coffees but not the eggs. I asked about it and was told the eggs was cancelled. I asked why she said I was given 3 eggs: 2 was on the big breakfast platter.

I checked and it was there. My complaint is that the person at the pick up window was so rude and she acted as if I was a…

I've ordered McDonald's from door dash several times. They've forgot to put my items in the sealed up bags 70% of the time. I'm fed up. Today they forgot the oatmeal I paid for. Door dash will NOT credit my money back.

Door dash will not resend a new driver. I've lost several dollars. I can't order from another McDonald's on the app. I love McDonald's. This is why I pay my money. But enough is enough. I called the store they won't answer.

I've contacted Dd, they won't help because it's happening to frequently. Help! I want my moneyyyy back!