McDonalds

Came to eat breakfast at 832am on 02-24-2023. No one to take order inside dining room! Stood at counter waiting for 13 minutes. Another customer came, waited also. Customer went to pick up window and asked for someone to take order.

An older oriental woman came and hatefully said, You can order at kiosk. I replied you dont have my senior drink on the kiosk so therefore l cannot order on the kiosk. She speaks with extremely harsh Hateful tobe!!!!! I ask her name. She replies Angelina.

I doubt its the correct name. This woman lacks any custoner service and definitely is the most unprofessional person l have Ever encountered. The stores phone number is 817-284-4572. The receipt conveniently does not have a store number on it.

I would appreciate it if someone could train this woman to be…

This is about the McDonald's in greenfield indiana on state street They suppose to open at 5am so like every morning I go to the drive thru and they tell me its going to be a 30min wait if they cannot be ready at 5am when it suppose to open then they need to change the hours I been having poor service at this McDonald's the employees are rude and the wait is ridiculous the employees do not care about there job corporate needs to send someone to this location and evaluate the operation thankyou for ur time

Sorry to have to complain but your store #12524 is my neighborhood store I go there almost daily and they always say they are short staffed so they usually have two lanes open but only answer one several times I have waited for someone to take my order while several cars get waited that arrived after me and sometimes the cars in front of me just leave, I’ve had to drive around front and

go wait inside to order and also have to wait several minutes before anyone takes my order it has become VERY frustrating other times some of the young people are just being wisecracks by answering like Wendy’s can I take your order and other smart ass remarks plus mostly the evening people never want to give out receipts even upon my request which I don’t get to know what I’m being charged for it mostly a…

I filed a complaint about paw paw,Mi McDonald’s and haven’t heard anything back from you.

I was at the McDonald's on Mason road and Katy freeway this morning. I asked for an egg and cheese on a biscuit. I was told that they don't make egg and cheese on a biscuit. So when I asked if there were any sandwiches without meat they told me no.

I don't understand why McDonald's doesn't make a meal that does not include any meat. If I ask for a sandwich without me I still get charged the same amount. So I'm a little confused. The girl I dealt with this morning was rude and and I ended up going to Burger King.

I asked for an egg and cheese on a croissant and they gave me no problem. I was not charged a meal with that may have had meat on it, it was cheaper. It's not about the money, it's the principal.

Please let me know if in the future McDonald's will have a breakfast meal without…

Online Uber Eats order 22nd February at approximately 1600, ordered from Phoenix Retail park Stoke on Trent, ordered 4 meals, one large size & other 3 medium sized, one meal completely missing, which was a double quarter pounder with NO fries & NO orange Fanta, other 3 meals all over-cooked & I mean almost black burnt, no straws for drinks at all, for none of us , no ketchup dip ordered for any meal no serviettes, every bit of every meal was totally stone cold, not a tiny warmth, 200% just cold, all this food went in my rubbish bin, totally inedible, my children was so

upset, even my 8 year old was crying too, single mom 4 kids I am absolutely disgusted, £33 in the bin, I want customer service and I want communication & I want THE WHOLE OF my £33 back, I called Uber …no point , no option…

Went thru drive waited 12 to 15 minutes. to recieve cold fries and a stale big mac and that wasnt warm either. I live about 3 minutes from Mcdonald. It began with the leadership and quality of food. This has happen multiple time when i go to this Mcdonalds at night . It time to further address this issue. Date 2/21/2023 order number # 1591 store number #17438 Perris ca 951 943 9191 Order a number combo big mac i believe i should receive a new meal that is fresh and hot. Thank you

Rod 951 490-2211

First you couldn't pay with a card at the drive through, so I went in. The cheeseburger's I got were cold and the hot chocolate was weak and had no extra chocolate syrup in it. The shake machine wasn't working, very disappointed.

Your staff are rude and ignorant, they ignore you on the drive through when you try and talk to them and keep closing the windows, I'm sick of my orders being wrong and they don't supply napkins in the bags, the hot chocolates are always like water and cold, I don't normally complain but it's getting ridiculous now and I'm sick to death of it, we are good paying customers who don't want to go to a McDonald's anymore because of the issues raised. What are you going to do about it?

I went threw the drive threw at Barrett Road in Norwich this morning just to grab some breakfast as I had a long day a head of me i placed my order and asked for no cheese I then paid at the first window and collected at the second I then went to there car park just to check my order which on the label it said no cheese and

when opened it there was cheese so I went in they took the bap back I then had to wait ,tried to get there attention but no luck as they were to busy talking to each other which I think is out of order as it didn’t seem nothing about work so a gentleman whom had already ask when his order will be ready which was 2 hot drinks he shout out to them to get there attention for me ,i ask how much longer as I thought the drive threw would of been quicker (not this time) I…

I live in Mechanicsburg, PA. I was excited to purchase three Shamrock Shakes for my family last night. At 7:05 EST I placed the order through the drive thru and was told the shakes weren't available. When I asked why I was told the machine was being cleaned.

Frustrated, bu t I decided to to to try an area McDonald's five miles away. At 7:12 EST I placed my second order of the night for shakes only to be told that shakes weren't available due to the machine being cleaned.

I find this absolutely ridiculous and unacceptable. You've brought back an extremely popular promotional item and are turning customers away at 7:00 without shakes due to machine cleaning? Disappointing.

NEVER. I wait anywhere from 5 to 15 minutes, and that is when I leave. All the lights, drive-thru menu, everything looks open, however no one serves. It is consistently never open at 5 am.

Mobil app not working and causing problems at drive thru then steal coupons and tells you to wait.

My order was wrong again! Ordered 20 chicken nuggets, got 18. Order 2 double cheeseburgers, got 2 regular cheeseburgers instead. Got two bags both had a basket of fries on top so the order could not be checked in the car.

McDonalds has become the restaurant you can never trust. We don’t eat out much do to the higher prices. When we do go 90% of the time there is something missing. Ripping off your customers is not cool. I uploaded the receipt so you could see which McDonalds, good luck reading it.

This is the only time I have ever reported something like this, just fed up.

Stood in the Nicholasville Ky store on my lunch for 10 minutes before the manager Rudely tell me it’s kiosk only when she just got done taking the person order in front of me . We get 30 more n for lunch That’s what’s wrong with this world.

3 and a five star rating

EVERY ORDER I DO FROM YOUR KEW BRANCH IN SOUTHPORT GET IT WRONG, OR MISSING ITEMS OR BOTH. THIS HAPPENS DOESN'T MATTER HOW ITS ORDERED, IN STORE, DRIVE THRU OR DELIVERY. 00PM. THIS IS NOT ACCEPTABLE.

They called my granddaughter in for an interview and once she got there she was told the interview manage wasn't there to come back the next day. So I drove her there the next day and only to told that she was training too many kids and she don't need anymore.

She needs someone who can work mornings Wow. The manager should have known by her brith year she was a young school 16 year old who is trying to get her first job like all of us once did. But Royse City Mcdonald still have now hiring sign up for a new location and that is why we thought she was being called in for an interview not to be told I'm training so many kids now I don't want to train anymore.

so i go to mcdonalds alot and have noticed a drink upcharge on a meal that already comes with a drink i have asked the employess and they say there is no upcharge but clearly it says drink upcharge on the receipt and the other employee said they were having issues with that but i think its crazy i spent 10.50 on a meal and upcharge for a drink that it comes with

Since Covid reopening of the dine in restaurant section at Endeavour Hills, the cleanliness has been totally neglected it seems. Today we had to specifically request toilets be cleaned and paper restocked, table and seats to be cleaned, and we assisted in picking up handfuls of litter around the children's playground. 30pm.. lunch time! It was appalling!

It appears the manager no longer prioritises cleaning if toilets of restaurant area and service remained focused only on drive through and take away. I wish I'd taken a photo of the aground table and seats before they came and cleaned them ...

There were dried drinks over the table and even foot prints evident! A photo of the women's toilet floor below. Feet stick and slide in the restaurant's greasy floors also.

This occurred at 8:00 pm; Monday February 20,2023. I purchased an order and the customer service was poor at best. The young lady handed the order to me and I thanked her; no response. I went back and asked for a manager to suggest that they help her with her customer service skill set.

She stood behind him and mugged and made faces. I called to ask for the manager's voice mail They hung up on me. They are the most unprofessional group that I have ever encountered. The alleged managers name was James no last name.

McDonalds Address 2425 East 79th Street

She became aggressive when my special needs daughter was trying to get the hamburger we never got with our meal she stuttered and said excuse me sir while trying to correct herself. Your manager got very ugly yelling that she was a mam when my daughter was trying to say sorry I meant mam .

She was the manager of McDonald's. She came up to the front to help after a dozen customers had waited over 20 minutes OR MORE to place an order or get their food. 50 minutes to eat at McDonald's is ridiculous.

There is something wrong with this location if the short haired mng/owner isnt their the service you get is insulting. This is not my 1st bad experience of extreme wait times and beyond rude staff.

Fuel denatured alcohol being used at the McDonald’s at the Centre Alabama location. From what I understand, it’s not supposed to be. I heard the general manager talk about hiding the fact that’s what was being done. I do have a few photons showing this, however, they are too large to attach.

If someone can get back to me, I would like to send those via email.

Hi. I just wanted to complain about one thing on the mcdonalds app witch im sure others have already. My old previous order that I've already paid for and gotten is still in my order section and won't let me delete it so I can start a new order.

This needs to be fixed or what's the point of anyone being able to order mobile as I don't want to rid my account lose all my points just to start new, place a new order and go through it all over again. Love the app but this is one thing that needs to be fixed asap as it's frustrating to deal with.

I've tried many ways to delete that order that I've already gotten and there is absolutely no way. Please address this for all mcyd lovers. Thank you kindly

I live in Las Vegas Nevada and I go to McDonald's on Rancho and Washington. This is a 24hr store. Every night between 1am and 2am they close it and say our system is uploading and please come back in 25 to 35 minutes.

I was told the system doesn't upload every night? and they should be taking orders by hand and cash only if the system isn't available. in all the years I have never had this happen until the New Manager started .

for the last 2 or 3 months. last night on a Saturday 2/18/23 he turned away 5 cars back to back. and tonight he closed again and is sitting in office with his head down . It's the only food chain on rancho open 24hrs. It's ridiculous.

I’ve had several online delivery orders for pick up for customers and everytime I go there at around 1-2am they tell me they don’t have enough food to prepare the order. I get told this on a daily when I’m delivering orders late night.

To my understanding the McDonalds on Fort Oglethorpe is opened 24 hrs. So why do they not have enough food to prepare a customers order? Or only taking cash when I want to order something for myself? I have to decline an order every time I get a request and that’s not fair to the customer who spent money on their food and it’s not fair to me as well.

I’m a shift manager at a restaurant and I would never decline or refuse to make an order. Highly disappointed.

I just left the McDonald's location 2443 Lauren's rd. I did not get to place and order because they told me to hold on and then continued to take the other lanes orders and never came back to me. I left the lane and parked to go inside and nobody ever came to the register.

This happens every time I come to this location.

The manager Yasmania and her workers were so disrespectful! I placed my order which was ice cream cones, McFlurries and large fries. Waited over 25 minutes for the order. The manager came out and said wait I’m telling you what’s wrong.

They didn’t have the shamrock flavoring for the mcflurries. I told her come I will just had plain Oreo mcflurries. She didn’t even fill either one of them up correctly. I told her I still have an ice cream cone she told her other employees nope.

Of course the kiosk didn’t give receipts even when you asked for one.

MCDONALDS ON SPRINGS RD HICKORY NC 28601 HAS THE WORST SERVICE EVER THIS IS THE 7 or 8th time the messing my order up actually forgetting multiple burgers and other items each time I go thru the drivethru. When I call or go back I get rude managers that tell me I’m lying even with a receipt and won’t replace the food or will say they are and completely lie to my face I’m completely sick of it this the worst McDonald’s I’ve ever experienced .

We ve stopped 3 times at the McDonald's on 37/60 in Mitchell Indiana Ordered 2 Strawberry Shake s ( they always tell us Machine is down ) I understand places are low on employees. But really. We are done .

Waited in line 15 minutes for this . So done .

Jacob, the guy working the drive through told me to pull up to second window. I waited over 15 minutes for my coffee, then I go inside to politely inform the very nice young cashier lady and she went over to him and asked for my coffee.

He had it the whole time, while taking other orders. I must of counted eight cars he serviced before me. He refused to do his job. This happened today, 02-19-2023 at 16:04, according to my receipt.

I was given raw food in the beginning and then the second time they only put eight nuggets in each box which shorted me eight nuggets almost a whole order very very unsatisfied Not only that I had someone else's hair on my fries.

I only wish that the condiments on my sandwich could be close to the middle of the sandwich but unfortunately it’s off to the side down the side and on the wrapper it comes in I happen to like extra ketchup no pickles add mayo double cheeseburger and always a mess. To the point I tell them please put the condiments on the sandwich And happens at more then just one McDonald’s in my area.

Two locations in Evansville IN very poor service at inside counter!! Yesterday I was told to “just use the kiosk “ so the employee didn’t have to take my order. I only wanted a senior coffee!! So I walked out without ordering. Bad business!

I went there last night to get a Oreo Cham rock shake and a high C. The Oreo shake was very poorly mixed together but that wasn’t the issue. The issue was that along with that, my hi-C was straight water.

Usually it’s not an issue. I went in and told the manager nicely that their hi-C was out and needed to be changed. She told me it was completely out and I waited around 25 minutes to get a drinkable drink.

She waited till I tried the Dr Pepper, sprite, and hi-C before she told me that they were apparently out of EVERYTHING but coke. If she was nice about it I wouldn’t have complained or showed at all she was sorry about waiting 25 minutes for a drink.

She yelled over to an employee saying something along the lines of “sorry I would help you but I’m still trying to help this guy even…

I went to our McDonald’s in great bend with my boyfriend around 4 AM there were about 4 cars ahead of us we pulled up the the drive through speaker the girl had told us the servers were down and to wait til we get to the second window so we waited about 20 minutes got up to the 1st window and the girl working was jus sitting on a chair in the back where we could see her doing nothing and

when we got up to the 2nd window we had asked for 2 sausage egg and cheese McMuffins and asked to use a code because they were using the thing and he said we could so we go to our app because we didn’t expect that we could so we didn’t have it ready so he is impatiently waiting giving us a glare while my boyfriend pulls it up in his phone but

he used his code already so it didn’t work so he had to tell…

If I could give them 0 star review I would. A month ago we went thru McDonalds memorial dr for breakfast. We ordered hash browns amongst 20 dollars worth of other items. As I'm eating my hash brown I bit down on some round hard object hard on something, hurting my back tooth.

I spit it out and find it was a white, round, hard peppermint candy similar to a jawbreaker but was the size of a gobstopper that had been sucked on. I called in and complained and all I got was I will talk to my employees that's gross.

Then said all of my employees say they haven't had not been chewing or sucking on any gum or candy. I was so nauseous the thought of some worker spitting out a piece of candy and placing it inside somebody else's food!!

I haven't been able to eat there since until tonight, and had…

Hi there to whom ever may be reading this but i have a very concerning matter to discuss about the mcdonalds located at 301 W Broaddus Ave, Bowling Green, VA 22427, United States. Many of your employees who come into work are not sober working especially your night shift.

On Friday night around 9:45pm i went through the drive-through to order a number 4 and this strong smell of marijuana was coming through your stores window. And when i looked into the grill i saw a younger colored gentleman smoking and vaping around all the food.

I have never been to a business where employees blow nicotine on the food before. I want this employee and any other employee who is back there smoking marijuana ,vapes or cigarettes to be revised or removed from the store.

Never in my life have i seen a…

Called to mcdonalds chirk after work tonight waited ages for my food pulled over as chips was stone cold and my big mc burger was saw dissopointed as was looking forward to my food

It took forever for me to even be able to pay for my order and then it was a long wait till we got it. I had to ask multiple times for our drinks and one of the employees was rude.

The bathroom was the NASTIEST thing I have ever seen. My burger was burnt and the fries were soggy and the tea was watered down and gross. I left unhappy and will never be a paying customer again at this rate!!

I went to McDonald’s in Gilbert wv and order a coffee and there was a wad of hair reddish in color in my coffee .

The Mac Donalds in Mandeville la on Florida St are bad service old food . And the other ones they own are no better. And I know this first hand. I know that the time has changed but they need to try something different.

I have put a number of complaints about the oatmeal not always having enough liquid put in it I am still get oatmeal that doesn't have enough liquid in it the one I got today I had to put hot water in it when I got home how hard is it to fill it to the fill line

I visit it your McDonald’s on Airport Drive in Cassady Avenue. The restaurant number is 27472. , Columbus, OH 43219. I have never been so outraged with the conduct of your employees. The one girl I did, they would not give me.

Her name was very rude. She was screaming out loud about her employees. I mean about her coworkers and what she wasn’t going to do prior to me, trying to get her attention to be waited on. Once I got her attention and said I had never been inside to order I did not know the formalities she said do the key as I said I am not familiar she said will find out she said we’re busy.

I’m aware that they are busy, but if they’re so busy, why don’t you get them help or teach them to treat their customers with respect I explained I realize they were busy but I had never been…

To whom it may concern,

One thing I have always struggled with is confrontation. I have issues where speaking up for myself is concerned. Worse, I hate calling out employees in the food service industry whenever a mistake is made because mistakes do happen and complaints over the slightest slights are plentiful, so if I can avoid it, or it’s not that big of a deal, I tend to hold my tongue and let it go.

Last night, I went on the McDonald’s app to order a meal for my nephews, myself and a friend. I added the entire order to my cart and waited until I arrived at the drive-thru (because, on average, McDonald’s drive-thru lines are long). As soon as I arrived at the drive-thru line, I put my order in and waited in line. I got to the speaker and my nephew spoke for me because I can’t speak…

Worst costumer service someone needs to check on elberton ga McDonald before someone sues yall I e waited 30 mins for 4 milk shakes and there cussing and everything

The new McDonalds at Gilbert and McKellips in Mesa, AZ is ran very poorly. The customer service is poor. We have been patronizing this establishment since it's opening on different days at different times has only proven the same end result, mediocre food(product cold and old), self service of condiments/drink stations is non existent or constantly depleted, cleanliness of bathroom was fair at best!

Lastly and more importantly, customer service stinks! You have to wait an unacceptable amount of time when using counter cashier. There is no greeting of customers. Do not ask any questions of the order taker, 9 times out of 10 they do not have an answer, there is no verbal gratitude thanking the customer, wait time for food is excruciatingly long with no satisfaction after receiving sub par…

I visit McDonald’s maybe twice a month in Rosamond Ca. This entire staff needs to take a customer service class because obviously they don’t know the first thing about customer service plus they all act like they’re absolutely miserable and they’d rather be anywhere else but there.

Seriously this team that’s working has an awful attitude and it’s usually worse at the drive through windows. I’ll give it a month and visit again. I sincerely hope there’s a change in the right direction and a whole lot of an attitude readjusted attitudes from your employees.

Thank you for your time concerning this matter. Sincerely, Robin Gear

Poor service. Busy and messing up orders left and right. I spent over a half an hour to get a few orders of fries and a couple cheeseburgers. Brung the wrong food out and took it back and gave it to someone else after that.

Had my receipt taken and then no one could find my order. Poor service altogether with this experience.

Orders are consistently messed up. Drinks are overfilled so they spill in your interior. Once they hand them over. Customer service is a joke. Interior of restaurant is barely open. The McDonald's location in Mukwonago is pretty much a joke.

Hi McDonalds, I am offended by the latest ad I have been hearing on the radio. It’s an insult to me and the African American community. I don’t understand what you are trying to promote. I have to turn down the volume whenever the ad comes on. Mary OConnor