Del
Windows 10 update took away my sound/audio. I want my audio/sound back. ASAP! Come on Windows 10 idiots, I want my sound back!
Microsoft customers are experiencing severe frustration with inaccessible customer support, Windows 10 updates that break core functionality (sound, wifi, drivers), and account lockout issues. The inability to reach human representatives and recurring technical problems after forced updates are driving customers to consider switching to competitors like Apple and Linux.
Common Issues
Windows 10 update took away my sound/audio. I want my audio/sound back. ASAP! Come on Windows 10 idiots, I want my sound back!
I am tired of having to pay someone to fix my computer every time an update is done!!!!!! I try to bypass the updates but the start automatically!!!! This time my computer just shuts down randomly whenever it pleases!!! Update went through overnight!!!!!
$99 came out of my account today Friday 15th march for microsoft office 365 without my consent. I did not purchase microsoft office 365 and i wont it cancelled and my $99 reimburst ASAP. My number is 0411355147 .
Many Thanks Jennifer
5 hours later absolutely worst tech support ever. Completely unprofessional. They couldn't care less. They need to look very carefully at the excellent support/ customer service HP give there customers each and every time, and maybe they will learn something.
You can't fix this Issue because it was just a dimwitted idea to begin with, Putting MICROSOFT EDGE on a Low End Computer from HP Hewlett-Packard is like putting a 2.000 lb. load on the back of a JACKASS.
I am not able to use either of my outlook mail accounts to send a web site because I refuse to purchase your Office 365. I do not use your office and do not need the added expense so why am I being forced to buy it to use my outlook mail account.
This is making me very angry and upset with windows 10. I never had this problem with windows 7. Why don't you bring back the best of windows 7. Most people I know feel the same way.
Windows issued warning on my screen that I needed to turn off my computer as install updates. I did as told and when installation was complete I had no sound, that was last week I still have no sound. I have come to realize is that you stole my sound output device.
I hate you and hope you all have short lives.
I got this phone voicemail transcribed to my email inbox Sounded fishy Jackson I am calling from Microsoft Refund apartment. Please do not hang up. You have paid for your computer Technical Support. Few months ago. We are calling to refund your money as the company has been ordered to close.
Yeah, I'm please call our toll free number 88849694072 get your refund repeating again 888496. You received a voice mail from TOLL FREE CALL.
While I was playing your solitaire games, I was shocked to see an ad come up for Roundup weed killer. Roundup is a known carcinogen and is now paying millions of dollars to people who got cancer from using Roundup.
Why would you support a company like that? Please don't send me or anyone else ads for Roundup. Please don't use their ads no matter how much they're paying you. Thanks for your consideration.
There are no important Apps in the store to download such as Facebook, Uc browser, Opera mini,pls something should be done thanks.
Hello,
Using my laptop in the past several weeks, I've been experiencing a rather annoying issue with your web browser, Microsoft Edge. For no apparent reason, the software will close at random, and my web pages along with other data cannot be restored. A very unusual reset occurs with this as well, which is the deletion of my extensions. When Edge crashes, it re-opens back up and my extensions are gone. If I close it and open it again, my extensions are back.
Unfortunately, the process repeats on a daily basis. I've tried repairing and resetting the app plenty of times, but it only works for a couple of hours. I've even checked to see if I have a virus on my laptop. In this case, I used a paid version of Norton Security. No viruses.were found, and no problems were detected. This issue…
I was told by something that my computer had a virus or malicious bug and that if I did not call tech at18006427676 they were going to lock up my computer if this was Microsoft they already killed on tablet please stop these people thanks
Chris Stacey:I'm not a threat I'm just bloody OLD (81) and short of memory at every step. PLEASE Make things easier, at the moment I wish you would go away and stay there.
Terrible support and service
why were my freecell games changed I have been playing for ears over6700 games I want my games back and I don't want some a hole changing them
For the last hour and a half I have been trying to get help with a technical problem. I have been put in touch with 4 agents. 3 just disappeared and one put the phone down on me after sending me a code number.
I am told that I will have to wait 2 minutes. No one rings. I am paying for technical support and find your service appalling. If the agents don't want to do the job, they should leave. My phone number is 07507530411096.
I hope I can get some help. Wendy
Forza horizon 4, good game, but clothes and horns and emotes is the stupidest things ever for wheelspins. Just cars and cash, only things needed. If included in next horizon, or any forza for that matter, i will not buy or play for free.
I have constant problems for approximately 3 months with Updates not installing, constantly having to reinstall Windows & Office. This process takes at lease 3-4 hours each time. Drivers not installing correctly. On 2/11/19 I started 7:00 am with my call with Microsoft.
It is ow 4:58 pm. Tech support [case #1460729930] I have had 10 other Case #s before -today. I have waited 4 days to never being called. Have lost 3 days of work because system was not fixed. Was told each and every time have to reinstall windows.
Presently, Cumulative updates, display drivers, are still issues. MICROSOFT EDGE WORKS WHEN IT WANTS TO. I WAS TOLD AT 2:30 TODAY I WOULD BE CALLED BACK IN 25-45 IS NOW 4:58 PM. AGAIN NOTE I STARTED GETTING HELP AT 7:00 AM TODAY.
That a total of 10 hours and still problems were…
My computer crashed during a Windows 10 installation. During the updates phase I turned the computer off because it was taking hours. I have now talked to 5 techs in the past 40 hours, got elevated to the 2nd level.
Received a call from a man that went directly to voicemail. Why my phone didn't ring I have no idea. His message was almost indistinguishable, he spoke so fast I have now idea what 50% of the message said. I now have windows 10 on a USB drive and have tried to install it from there to no avail.
Now I am going into a Microsoft store to see if someone that speaks English can help me. This is the worst customer service I have ever received in my entire life. Last night I was told that I was being transferred to a level 2 tech and it would only take 2 - 3 minutes.
I was on hold for…
I have a surface pro 3 and every single time there is a random update that shuts off the computer. because of this continuous annoyance I had always lots all my research inquires and search history on google chrome. I have had many complaints from my professors when this affects my work. this is not acceptable these updates are supposed to help make your product more efficient but I see this as idiotic and useless. on the other hand we see apple products have there updates very useful and hardly nothing goes wrong. but with Microsoft I do not understand why must the computer format and every single aspects of it must change and it is still just as terrible without an update.
thank you
hope this is fix
I have your security system on this computer and MacAfee, beside this computer is not even six months old. The two times i have had to call support for help their have told me that it is a security problem and it will cost me $299.00. Why?
Tommy Poole
I bought my Dell computer 3 or 4 years ago & never really had any trouble with it until about a month ago when it started flipping out saying activate windows with a product number but I do not have one because it was in the computer when I bought it . I am wondering why I need to active my computer when it was working fine until these activate messages started popping up .
I keep getting your msn. is out of date. When I HIT THE button fix it the fowling the day I get the same thing
company sucks cant speak to a person without jumping through hoops like a fucking trained bitch. and when you do get through you speak to forging mother fuckers who cant speak or understand English. the company should be forced to refund all the users 1.5 million usd and be shut down permanently
Why is Windows 10 so broken for creators? We've been complaining about your crappy system coding interfering with our programs and hardware for nearly a decade, and what have you done to address this? Nothing! How is it that I'm experiencing complications across the board on top of the line hardware?
It's a combination of your stupid bloatware and your poor marketing strategies. You've included so much garbage that Windows 10 is virtually worthless. If I was in your business and cared about customer satisfaction and making money, I'd make something that can compete.
Or is it that you've all become so elevated that you feel you're above us and wouldn't bother wasting time or resources? After all, you're getting paid and still outsourcing regardless. I can't wait for the day when something…
Your online help directions associated with any of your software STINKS! I have yet to go to a help tab on any of your programs and find the appropriate help that will guide me through the support that I need.
You make what should be a simple fix so freaking complicated! If the entire world wasn't dominated by your software, I'd surely purchase another software. . Hmmm, maybe your dominance in the industry is the reason why you don't seem to care about making support understandable and simple to use.
2013 and have had nothing but problems with it since day 1. From the whole system freezing up and not being able to turn it off or on (longest time was 6 days), to emails going missing, to the @ and " symbols switching places.
Photos being filed in odd places and random dates (photos taken in Ireland mixed up with ones in Scotland which were taken 3 weeks later and uploaded each night) and freezing up whilst uploading photos. I've now had enough! I have a very expensive paperweight as that is all I use it for now.
I am going out at the weekend to buy an Ipad Pro because at least it's easier to get help when I need it. I will never recommend or purchase another Microsoft product again.
I constantly receive messages from phone number 1-855-855-0670 informing me that my windows license has expired and that my windows no longer work. My computer works just fine and I have no problems with windows. I suspect this is a scam. Could you please check this out and do whatever you can to expose this scam? Thank you for your time.
Marvin Gilbert
can not download any windows 8,1 pro tried 50 times
I have a complaint in ref. to an xbox one s. I can't get a hold of anyone. Can someone please call me at (973) 897-5570.
I purchased my grandson a netspend card for Christmas to use on his x-box and you will not accept it. This is total BS. Since there is money on it and is accepted every where else, it should be as good as any other card.
Imagine his disappointment in not being able to purchas the game he wanted on Christmas morning.
On December 6th of this year I was denied access to my own computer and spent hours with a technician trying to unlock my account. Because I had an old email address that was in the system everytime I tried to change the account it did not work.
I made a decision based on a discussion with an manager to have my system reset and guess what? my whole computer crashed. I have been back and forth with your company and no one is capable or willing to help me.
I am $350 in the hole because of your company including Microsoft word which I lost as well. I called today to make a simple request to have this account removed. It has banking information and my old email address and I was told your company could not do that.
If I was hacked it would have been more of a pleasant experience. I have filed…
I use Explorer as my default internet browser. The news headlines and vignettes that open whenever it is launched feature Canadian and international news headlines and links to stories - this is generally a useful service. There is, however, a bogus story that you continue to allow to be featured on your browser relating to news personalities leaving their jobs in news to lead a skin care company.
This trolling scam has been featured on national television in Canada and the US and found to be false and illegal and yet the ads continue to appear on your browser landing page. What gives, Microsoft? The fact that you do not have a system for identifying and removing these types of stories is annoying and, frankly, irresponsible and unethical.
These fraudulent scams cost people millions -…
I nave received letters saying that my orders will not be shipped until something is taken care of concerning my phone, address, etc/ Yesterday I answered these questions, and was given a thumbs up to continue with my orders. Now I got another letter like the first saying that my orders will not be shipped. It is almost Christmas and I need my orders! Please looks into this for me ASAP. Thank you!
Phyllis Lee Gibson
I have harassment voicemails on my cell from the techs. No one speaks English nor has the problem been fixed. Problem started Nov. I am very close to contacting an attorney in this matter
don't like the updates to Hotmail...all the colors (senders initials) and the separation according to date and month are very distracting. Any way to return to original setup?
I'm sick of all the time I've wasted waiting for the hundreds of so called security downloads before I can use my computer. I'm really believe windows uses more of this machine than I do. I've been using another computer with Linux mint 19 for a year now. Great time with it.
There are only a few apps I don't have access to as of yet but getting there. Now using windows is a pain in the butt. I'm giving up on windows. I spend more time sitting here a closing and opening than I do working.
Hi, I clicked the link to email you this complaint, but it does not work. I was trying to complain about the fake news report, saying record pay out on Dragons Den (never happened). This is part of a scam that is cheating many of your customers out of their money by getting them to invest in Bitcoin.
I have informed you before, but it seems you do not seem to care as it is such an easy one to spot.
I second Mike Zilligen!
Initially upgrade to Windows 10 the end of July 2015, was fantastic. One year later, I noticed a few blips. From June 2017 to current, I have encountered more error codes, extremely slow internet access, faulty Windows 10 Feature Updates & cumulative updates getting stuck.
MIcrosoft IT's are overtaxed by all these unnecessary twice a year updates which are glitched before rollout. All systems are alike is a farce. Satya, need to be replaced & Microsoft need to correct the damage they caused to millions of consumer's system. Windows 11 OS, should be on the table for 2019.
Since the latest update 11/18, when going to print a file from a website I have to save it to a file instead of being able to print outright. How can I avoid saving to a file before printing?
What have you done to my pc, which was working fine until you forced me to upgrade to Windows 10. Now I cant do anything on it. How dare you force me to use all of your upgrades when I don't want to.
Cant even revert back to old backup because your dumb software has changed everything. That's a violation of my data.
I have tried WITHOUT any luck to get help for Microsoft problems and I get a grand tour of all possibilities for my problem. none of which apply. does your company rely on neighbours helping out as I have been told several times OR we will help at a cost.
I am basically complaining about the company and the very false hope you have built up before you burst the balloon - I am seriously thinking of changing to APPLE. I realise I shall NEVER get any response to this email.
however I am feeling better for telling your Company my siuation. Please respond and may I talk to a real person PLEASE
trying to contact Microsoft by phone is impossible.
on the 5th of Oct I reported a phising attempt on my original hotmail account (I have had when owned by hotmail). A coupole hours after that my account was disabled. Since then I have made about 40 attem pts to get it reinstated. I call the center and agents lie to me saying thbat the Microsoft servers terminated thousaands and thousands of accounts, and every time i called in they had me fill out form after form after form. It has been a month, still the same story. I feel I am being lied to and the times I entered all the correct information, received a congratulations you validated its you there is another email sent with this that has a link to get your account back-but that mail never comes. I am an MCSE + other certs, a systems engineer.
I feel deeply wronged here, and find nothing…
I have had the same email address since people began emailing, but thanks to you, I no longer can use it. You claim someone tried to hack into my account because I (ONE TIME ONLY) checked my email from my daughter's phone.
) I cannot access information emailed to me from my doctor because I can not longer get into my account. I can not believe that you will shut down an account without first checking with the owner. You people are imbeciles.
I tried your online form, you keep telling me you can't let me in because I didn't send enough information (for the reasons mentioned above). One of your techs tried helping me, but AGAIN, since I can't answer those two questions, you won't let me in.
What a bunch of idiots!!
when trying to sign in i am told my Microsoft account has been blocked due to suspicious activity. I go to follow the steps to retrieve my account and it tells me i need to provide a phone number in which i will receive a code to retrieve my account.
However when i try to input my phone number or any of my family members it says "cannot send text to this number" which makes no sense as all the numbers i have provided can receive text message. i have been trying to access my account for over an hour now and am getting extremely frustrated with you guys as it shouldn't be this difficult to retrieve my account.
There seems to be an issue on your end and i am hoping it can be resolved as soon as possible.
I am fedup with the stupid adverts inbetween the games please cut them out
After the windows 10 update in August, I have not been able to use my memory card reader. I have checked in Device Manager and according to it, windows has blocked my memory card and gave me a code 48.
I have tried several different ways to get it to work including asking for help. Nothing has worked and my computer is a Gateway NE71B series laptop. Gateway is no longer in business. There is nothing wrong with my computer, I like it and it runs fairly fast.
I need it to edit videos and load them up on YouTube. Can't use any of my video equipment with a memory card now, camera, GoPro, etc. I want to know what Microsoft is going to do about it. I don't believe I should have to pay for something that worked just fine until you updated my perfectly good computer.
I'd appreciate a message…
renevarc2@hotmail.com (password "2006caddy")
ACCORDING TO MICROSOFT, my Account was "WRONGLY SUSPENDED" SINCE NOVEMBER 2017!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FIX "YOUR PROBLEM"WITH Y ACCOUNT!!!!!!
Tim 10/4/2018 20:09 est
You actually ADMITTED you "wrongly suspended" my renevarc2@hotmailcom, password "2006caddy", Account BACK IN NOV. 2017, AND YOU WON'T RESOLVE "YOUR PROBLEM" WITH MY ACCOUNT SINCE!!!!!!!!!!!!!!!
You should be embarrassed and ashamed of yourself, Microsoft.
Tim