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Midas

2.0
278 complaints

Address

823 Donald Ross Road Juno Beach, FL 33408

Complaints

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VanNessa Roberts

Feb 17, 2020
0

2019. 2020 because it was still making grinding sounds. Alex, the assistant manager, advised the front brakes were repaired and that the back brakes are needing repair. He further explained that only the front brakes were checked in November because those were easy to see.

Despite our request for both front and back brakes to be check, the back brakes were not checked at that time because the tires would have had to be removed; and they were not removed, assumed the grinding was only from the front brakes. Alex offered to take $50 off the cost to repair the back brakes.

That offer was unacceptable because he misdiagnosed the problem, the grinding sound, by neglecting to check my back brakes in November. Due to the severity of my back brakes and the unacceptable offer for a discount on…

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Terri Tucker

Feb 16, 2020
0

My husbands Mini Cooper would not Start. We tried everything to get it start.

Finally he call Midas and ask if they worked on them. Yes they did. We had car towed there. Called to let them know. They called us when they got it and said it was a fuse and they cleaned the battery cables.

Did not say how much would cost but we figured not much since it was a fuse. They charged us $318 plus insulted my husband. Unreal. Never again!!! I intend to talk to someone about this.

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Duane Hill

Feb 6, 2020
0

I recently was down at the Murfreesboro Shop & they stated there wasn’t anything they could do for me; because the service was performed in 2017.

However, they put the wrong part on (it was the catalyst converter). I know it was the wrong part & it isn’t under warranty; however, it’s not right! Since they put the wrong part on to start with....! since you put on the wrong part?

Do you not stand behind your products & your good name?

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Steven Johnson

Jan 21, 2020
0

when to get alignment.at Ithaca store.my 03 dakota, kept pulling right went three time same thing pulling right ,finally a tack from syracuse came to check it.he showed me my torsion bars are bad that the reason it could be done right.i would like a refund seeing that the tecks that did it yf he first three times failed to notified me of the problem.i would of put new ones in..I'm steven johnson 11 mineah rd 3b Freeville N.Y 13068.607 222 8353..my cell phone.

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Jp nell

Jan 17, 2020
0

On the 17 Januarie 2020 at approximatly 14:30 i went to jimmies midas randfontein to buy spares for my car as i walked in one off the store members working on the floor started swering and southing at me and its got nothing to do with work it is personal i think it was very unprofesional and as me and my father walked out of the shop then

this individual was standing out side with 2 of his friends theire were threatening us with our lives please let me know what i can do about this. Thank you

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Rob Tatar

Dec 3, 2019
0

I was very disappointed on the service I had today. I came in for a oil change and tire rotation. Well the oil change was done I think I’ll be checking that shortly. I ask three times about my tire rotation which is supposed to be included in with my oil change.

Well I was told if needed. I know for a fact it’s needed. Even at that I paid to have it done and was completely ignored. Thy brought me my truck back and told me my tired were rotated. Well no thy were not.

The mark from the police was still on my same tire for parking times. ( 2 hour limit ) Anyway I wouldn’t trust Midas again in Des plains IL. So now not only did that take up my time I have to go pay again for the same services.

Not to mention I ask for estimates on some new shocks well was completely 100 percent ignored on…

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Stanley stewart

Nov 16, 2019
0

I took my pontaic midas in Jacksonville FL lem Turner ave to have the rear view mirror pur on my vehicle. I was given a price quote over the phone but when I got there, the price was higher. I agreed to pay it anyway, but the manager at this location told me I could no longer get price quotea over the phone, but I have been doing so with Midas and

every other company I have dealt with the manager then become laud and started yelling at me in front of other customers I asked her for the number to corporate office she. Became agressive and got in my face and yelled I'm not giving you the number my name is diane Parker I'm not giving you the number this lady is very rude and

nasty and agressive need to be put in jail I been coming to that store for over 30 years never had a problem I'm a…

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Madinna (Mindy) Sterling

Nov 6, 2019
0

I took a 2001 Acura to the Perrysburg store on Monday night. Dropped it off for oil change, tune up and to check tires. Have had problems with the car randomly not starting. They said they would contact me the next morning.

After noon I called them and they said the car was dead. They told I would have to pay $140 to have the car moved into the shop area and that they had no idea what was wrong with it or what kind of repairs it needed until they got diagnostics on it.

They called me back and said it was possibly a fuel issue but again they had no idea. They wouldn’t even quote me a price but wanted me to approve work to be done on it. I explained to them that the car wasn’t worth that much.

We had just bought the car 2 months previously and was told the car was in good condition. I did…

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Maryanne Robert

Nov 6, 2019
0

I went to the Midas on Street Road Bensalem, PA. 19020 11/2/2019 in hopes of getting financed for tires, which I did. m When i returned I asked Jason to hook me up with Cooper or Goodyear Tires, he had sumitomo tires put on my Kia Rio, which are ok, but not what I ordered.

I also stated more than once I wanted the best of my 4 old tires as a spare and an oil change. I was very tired from my 3 and a quarter hours wait, that I left and looked over my invoice when I got home.

99 for a lug nut, which mine had nothing wrong with, they put a totally different one on my car, which by the way only has four lugs a rim. Jason told me when I called that mine was missing and that is…

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J

Oct 30, 2019
0

A mechanic came into a store I was in demanding to go to the back of a parts store to grave their parts and was insistent on doing so . And was being extrémalo rude to the employess

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Karen Elizabeth Delinski

Oct 29, 2019
0

Midas in Lafayette, Indiana on Sagamore Pkwy is an institution. They've treated me well since I started driving. Over the years construction on Sagamore Pkwy has left a foundation crack in the floor and dated the orange floor tiles, now cracked.

But 6 years ago they hired Jona Ewen from Pep Boys. This was the best decision the owner has made. Jona is the reason i continually return. She's a woman and this puts me at ease. She's professional and kind hearted. I trust her.

She manages the boys in the shop with the ease and grace of a skilled forman. I am doggedly loyal to Midas Lafayette solely because of her and her spirit. My issue today centers around the new manager, Mark. He says he is a loud, misogynist, racist, loudly Christian, loudly politically affiliated with Trump, and keeps…

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Merreit Malone

Oct 28, 2019
0

They talk to me bad wouldn't give me service i payed for lee is the 1 713 385 2022

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cindy kruser

Oct 25, 2019
0

Had coupon for oil change, check hoses, rotate tires. 74 for work on car. Did not rotate the tires because I need new one!!!! 00 told me no interest for 1 year paper work sent to me said 6 mos.

The guy there wanted to buy my car!!!! I have 2001 Toyota Camry with 76,406. Well Taken Care OF!!!! They were not busy and Im a older Lady my man was using a walker!!!! My car put 3,000 miles on it before I had u do oil change.

YOUR PEOPLE RUNNING UR COMPANY ARE DOING THIS!!!! I WONT BE BACK!!!! Cindy Kruser

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jamie

Oct 13, 2019
0

When leaving work 11/11/2019 I started my car and I could hear a rattling sound like a loose muffler or something (of course I'm no mechanic) I ask a coworker he comes and listens and says the muffler could be loose; I drive slowly home 10 minutes away the car shakes a little more extensive as I apply the gas pedal and the check engine light comes on; as I remain in the slow lane going between 15-20 mph it is a significant difference the rattling and

noise is not as severe. Upon reaching my destination when putting the car in reverse it gets louder and you could actually see the muffler shaking from the rear (once again I am not a mechanic) I come inside and

I know there is a Midas that is in close circumference of my job (thinking this would be better than a mom and pop shop or an…

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susan gardner

Oct 10, 2019
0

In the past I had used Midas for discounted oil changes with the coupon. The guys there in Lihue, HI always were courteous, never pressured me into anything in higher cost. Never took advantage due to my gender on giving me a hyped up lecture on using a better oil for my car (which was pretty convincing too).

He talked me out of my discounted coupon from $44 going to a $79 package which by time the fees were added came to a whopping: $90! Since it was what I was talked into getting for the best interest of my car, I took it, though my son said it could had taken a synthetic oil as well.

Well, the tires weren't rotated either as the package called for a rotation. But he said the back tire was ball. It didn't look that ball to me! He didn't offer the whole regulations on that one until I…

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Quaemia

Oct 1, 2019
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I was over charged for my brakes for my Mercedes. They were also installed incorrectly. I SUGGEST YOU NEVER USE MIDAS, THEY ARE SCAM ARTIST

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Steven Johnson

Sep 30, 2019
0

I want refund,my cell phone#607 222 8353

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MOHAMMAD AMIREH

Sep 28, 2019
0

Over charged

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Brooke w

Sep 24, 2019
0

Tim a fucking manger here at the olathe Kansas Midas is the biggest ass hole to everyone all of his workers get treated like ass hole he yells at them he disrespects them and sits around on his lazy ass

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Mayra ledezma

Sep 23, 2019
0

Highway robbery! My partner and I ran into some car troubles because of the flood in South Texas . Needless to say that the water got into the engine oil , air filter and spark plugs .

However , the car was still running making a clicking sound . The manager told me that they will try to do everything in their power to save my car . Because I live 244 miles away ; I was desperate to get it running properly again in order to avoid getting stranded in middle of nowhere .

The sparks and AC filter were changed and the oil was drained and replaced while added with oil additives all for the price of 485 dollars! And they still wanted to charge us more and attempted to get our credit info to see if we would qualify for their payment plan .

Before I left San Antonio ; the check engine light…

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David Campbell

Sep 15, 2019
0

On August 02,2019 I dropped my vehicle off to Midas located 4806B Jefferson Davis Highway Fredericksburg VA 22408, to have my original leaking exhaust manifold replaced with a new exhaust manifold for my 2015 Nissan Altima. I have experienced extremely poorly customer service from this shop from day one it seems.

00 that I thought would have been fixed by taking my vehicle to professional exhaust shop, that is suppose to specialize in exhausts. when I picked my car up August 02 my car really haven't seemed the same since Midas was suppose to fix my issue but my car just wasn't running the same or better seemed like it was getting worse.

I am not a mechanic by far so I am expecting to pay professionals to fix my issue and not give me the run around. I continue to drive my vehicle (WORRIED…

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Nathan hook

Sep 13, 2019
0

I went to get my exhaust fixed and they didn’t even fix it all they barley welded it and it fell off within the next 3 days and today i went to get my oil changed and i go around the block and the car is smoking and burning oil and the car ran fine before the oil change now it’s running rough and the guy who was working on my car took most of my motor apart to get to my exhaust for some reason and

the abs light is on now the break light is on and engine light and i need something done about this . And also they are way over priced

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Homi Mistry

Sep 12, 2019
0

MIDAS STORE #724, Central Ave Albany NY. We had all four brakes changed, brake pads, all the rotors (which were bent) two years back. Couple of weeks back the car started pulsating so I took it to the same shop where an obnoxious and arrogant person named Todd gave me an estimate which included change of rotors amongst other stuff.

When I protested about the brakes breaking down in two years, and I told him it was my wife’s car, he said maybe I should cut her big toe off. IF IT WAS SUPPOSED TO BE A JOKE IT WAS DISGUSTING, lNSULTING AND IN VERY POOR TASTE.

MAYBE EVEN RACIST SINCE I AM NOT WHITE AS PER THE DEFINITION IN THIS COUNTRY. By the way they had already started working on the car even before the estimate was presented to me. There was also a charge for three year wheel alignment…

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Stephanie Ivanov

Sep 11, 2019
0

Brought a part to Midas to be pressed and when we got here the guy said it broke and that the part was broken meanwhile it was brand new part from the box with the wrapping . It wasn’t cheap or anything and they left it on the floor saying don’t argue with me it’s not my fault and they leave me with no car now and don’t wanna fix THEIR mistake. Unacceptable .

Do not take your car to rt 9 Midas in Howell . The district manager was an ass and didn’t even give me his name and walked away from the problem. Really ?

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james

Sep 11, 2019
0

Thought I'd try them. Ya, your kidding. one little thing to another to a Huge thing. Stopped before the huge thing and my vehicle is ten times worse.

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Nathan hook

Sep 5, 2019
0

My complaint is for the store 201 on west broad street in Columbus Ohio , i had them fix my exhaust and now my check engine lights on my brake light comes on my service light and my exhaust shakes my car worse then what it was and they had me wait all day while they was opened and they still didn’t fix it that day i had to bring it back and the guy took the whole motor apart for some reason just to put my exhaust on , and it runs like crap now !

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Sonya Rich

Aug 28, 2019
0

Went to Peterborough location. Told me I needed a new muffler, struts and suspension. Quoted just over $1400 Got a second opinion. Muffler was fine, it just needed a sleave over the pipe and my struts and suspension are fine.

I am so angry that your company would do that. It was an easy $100 fix.

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Wes Roberts

Aug 28, 2019
0

I have a Pontiac G6 2006. Took my car to be serviced for rotars and breaks pads. They told me 150 just for Labor because I bought my own parts for my car. Long story short,I declined the service because they turned around and said 819$ for the service and removed my poor break pads and had me sign the paper at the end, knowing they deservice my car, making it unsafe and

putting my life at danger just so they can get more money out of me.

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Tyrone Boggan

Aug 22, 2019
0

Took my SUV there for a diagnostic check on my rear passenger lights and they charged me $39.99 plus tax. They could not tell me what was wrong they said the exact same thing I was telling them that my lights doesn’t work. I’m mad and want a refund immediately..

They also charged me $105 for a diagnostic check on my check engine light. And couldn’t tell me anything but there are codes and I said I went to auto zone and they did that same diagnostic check for free. I came to you to get an answer not a code... I need my money back please!

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EMMA HUERTAS

Aug 15, 2019
0

99 ol change that internet said available at 1699 Airline Hwy, Hollister ca 95023. Everything OK till I got to line and very polite young man said they didnt take appts, hen he went inside office and said they did have my appt.

99 on ad but didnt need tire rotation on ad cause Costco rotates tires. Again he went in office and said they didnt honor that, and i showed him my phone where it showed ad and that address, he went inside again and said manager said NO NO NO.

So i told hm i need oil change so go ahead and do it and i would like the manager to talk to me. He took my info and had me sign, and said i can wait inside. i went inside and very nice receptionist gave me corporate address n phone number and apologized for manager.

finally mgr came in office n i showed him ad and his…

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Kevin Brown

Aug 11, 2019
0

I have been servicing my Vehicle within Midas now for a long period of time with a large amount of Money spent, in particular at the 226 St Annes Road location, please review my history at this location, re 1998 Blazer. Below is a summary of what happen receiently at the 555 Pembina location, taken here as I couldn't get a earlier appointment time at the St Annes Location. Below is a summary; ======================================= Aug 2, Appointment at 0800, left about 1130, tech DID NOT TEST DRIVE-Brook, noticed same front left noice brought back around 13:00, advised that another component had to be replaced, will order and repair on Tue Aug 6, advised it would be done at that date.

Aug 6 Midas part was on hand Arrived at Midas Lot at 2:15 car brought in at 3:35 Scott said delay was…

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Angela Roesch

Aug 1, 2019
0

I took my car to Midas off of Northlake in North Palm Beach, Florida in for an oil change on July 25, 2019. I received my oil change and took my car home. They next time I drove in the following morning, I heard the car making a loud squealing noise.

I take my car back to Midas. Many hours later I receive a phone call from John Gonzalez from Midas saying my oil gasket and cover needed to be replaced and it would cost approximately $2100; around $1000 for parts and $1000 for labor.

I asked John Gonzalez for the names of the car parts and part numbers to see if I could find them cheaper online, which John Gonzalez provided me with the names of the two parts needed along with their part numbers. I was able to find them $400 cheaper so I ordered the parts.

I received the parts two days…

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Teresa Van Hoesen

Jul 30, 2019
0

Midas at Woodbine/Danforth in Toronto, On. replaced the pads and rotors on my car in March 2019. It's a 350 SLK Mercedes Benz, 2008. Shortly after the work was done I started to hear noises. I brought the car back and Curtis (manager) had it checked over.

Said things were fine and that was it. and was getting wobbly. The mechanics at Midas did not replace the pins and springs in the front brakes. It has damaged my rims, put my life and every passenger whose been in my car at risk.

Curtis said "impossible, your car wouldn't be driveable". He then suggested the pins and springs were old and "worked themselves out" (yes, he actually said this). He then said he would credit me $100 towards future service. I want $25,000 for the full cost of the brake job and the pins/springs Mercedes put in…

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Linda K Jacobs

Jul 28, 2019
0

I was able to make an on-line appt on a Friday night for Saturday morning and had my car towed to Midas (in west bend, wi). No one called me on Saturday and I found out on Sunday by the owner of the land after she saw my car sitting there, that the store was closed for good.

Had to have my car towed AGAIN to another garage. The phone message and web site should have been updated !!! I'm super upset at the inconvenience - I really was counting on my car being done that Saturday. VERY poor business ethics !!

I will NEVER recommend a Midas store again.

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Garrett guetzkl

Jul 27, 2019
0

Worked at midas located in scottsdale Arizona. James and luis only paid me $99 with a check , a full 3 weeks later. I worked 2 full weeks with 57 hrs total. They are lieing and not honest with me. Help.

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Lance White

Jul 19, 2019
0

On 7/16 I towed my 2005 Toyota Corolla w/ 68,000 k orig. miles since new into your Wareham,MA,- Cranberry Hywy MIDAS locatiom for a blown major fuse and or repair. ,My vehicle was DOA with no power excep fromt horn !. They did purchase one fuse for $40 from Toyota which I already agreed to .. I was later told all power was restored Only the vehicle needed a new starter motor now at the cost of $335 plus labor total charges inc/ labor now $535 which I always disagreed with too ?. . Because I know this vehicle , it's never had any serious issues ,?

, I also knew I can purchase a new starter from any parts store now for less than $130 retail , and the shop now agreed , so I made no further arguments and promised to deliver now 1 starter to this location on the next day.. The next morning I…

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Elizabeth Pirro

Jul 19, 2019
0

I wish there was a 0 star rating, they don't deserve one star! Their Midas Consumer Relations department does not respond to complaints. Their Better Business Bureau rating is C. They are located near a University where they take advantage of students.

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William mehegan

Jul 19, 2019
0

Went to the Barstow shop for a check engine light in order to smog the vehicle. They told me I needed a part that was nearly impossible to find, saying he would have to research and the part would be a few hundred dollars.

I asked if he checked Amazon and he said absolutely I took the car to a local shop for a second opinion. 00 I found TEN of the same part on Amazon when I checked. I have talked to a dozen people about this and Everyone of them had the same complaint. 00 worth of work. I want a refund.

I will continue to tell anyone I know about this. I know for a fact I have talked several people to never go to Any Midas shop. They are inept mechanics and will lie and steal. Their favorite victims are the elderly

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Susan Schwartz

Jul 18, 2019
0

Sewickley store. Had to have $1000 worth of work on our only car. Store manager told us he would take us home when we brought in on Wed for Thurs service. He did that. At that time he told us car would be done around lunchtime on Thursday and he would bring it to us.

Thursday, we found our that the manager was off and that no one was willing to bring to car to us as was promised by the manager on Wednesday. We have no way to get it. We live in a rural area with no neighbors and our children all live out of state.

We are old and will miss doctors appointments. We resent being lied to as we clearly were. If we did not have a way to get the car returned, we would not have permitted Midas to do the work. Unfortunately there is no option to give Midas 0 stars.

By the way, we still do not…

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Karin L Ladd

Jul 18, 2019
0

I went to get an oil change and tire rotation 1 and 20 minutes later my car was ready. I understand the tire rotation can add some time. not sure when it became ok to smoke cigarettes while working on a car.

I had to go back to the bay to get the lock to my rims for Tony the head mechanic and noticed he reeked of weed. After my car was finished I had the manager come out and smell my car, and he agreed it smelled of weed.

What unprofessional mechanics Tony and Ed are. he had tried before but it caused a whole lot of uproar. That is horrible that a manager cant do what's right and be backed up by the company. I would like some resolution to this matter, as I now am taking my car to another place to have their worked double checked and I won't return to Midas again.

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Jim Black

Jul 18, 2019
0

Emergency!!!!

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Brittney Dianne Knox

Jul 15, 2019
0

My vehicle along with 12 other vehicles were vandalized while at their shop and left on 4 flat tires. The manager Mario had us make police reports and asked the customers to pay for a set of tires even though all vehicles were damaged while in tje companies possession.

There was no sign saying we are not responsible for any damage to vehicles. He attempted to have me pay $400 for a set of tires and the company area was not fenced in. I attached a copy of my. Police report.

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vincent yazel

Jul 12, 2019
0

Paid over $4500 to the Midas in Michigan City IN. They called me yesterday day and tell me they are done with it but would not recommend driving it more than a few miles because the transmission is slipping. After 3 months of service and multiple lies that have been told to me I feel my only option is to contact a lawyer and settle this in court.

Thee worst service I have ever had in my life. Out a vehicle and over $4500. Thank you very much Midas.

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James findling

Jul 11, 2019
0

On July 10 2019 I went to have a oil change and tire rotation. After oil change I was told two lug nuts would not come off. I was told I have to replace left front wheel bearing hub assembly. 98.

On July 11 2019 I went to get second opinion with that two lug studs were replaced without replacing front wheel bearing hub assembly. 37. I’ve always trusted Midas and always had my oil and tire rotation done there but my faith in this store took a big hit. Sorry no more business.

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kay rutherford

Jul 11, 2019
0

was charged $104 for oil change with Tyler in Ft Collins, CO after being quoted &59 by Juian at Midas beforehand--this is for synthetic. Tyler (he wouldn't give me his last name) was from Wyoming and working presently at Midas in Ft. Collins.

I complained and was shocked. Not only did he downgrade Julian and his employees (said he fired them all), he was obstinate and argued with me about the previously quoted price (I wouldn't have driven to Midas for an oil change if it was $104).

I simply said I wouldn't pay $104 and then TYler found a mistake of his which lowered the price (he charged me for too much oil) and found a $7-8 coupon so price when down to $85 I think (receipt is in the car). Then my clock didn't work (after oil chg) and I came back to have it set (Tyler was too busy and…

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John Ricketts

Jul 10, 2019
0

My complaint is regarded to the meineke advertisement concerning Free A/C check for certain analysis of a problem for any one and the A/C inside their vehicles.

Nevertheless, this department still charged service fees for the analysis. Which contradicts their advertisement... i want retuned compensation if they're suppose to honor this Free A/C check advertisement at this department... If there is a fine print that we're not aware of, that needs to be explained.

More or less, depending,there will be further actions..

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Perry McFadden

Jun 30, 2019
0

Your Company charged me almost $ 1700.00 for work they didn't do.

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Rodger Hemmes

Jun 29, 2019
0

First of all I made an appointment on Thursday for Friday at 11! I came in they told me they're running an hour and a half late and they would call me when they were ready for me! 2 hours later I called and asked what was up they said come in will be ready in 25 minutes another hour and a half later they finally got me in!

they did their diagnosis and told me I needed a tune-up among other things! I left here at 4:30 and they still hadn't started working on the tune up! I came back at 6 and they had just finished. I get my invoice and they charged me $198 for the tune-up. For labor!?

How much do they charge per hour for labor? then I looked under the hood and they had the wires run in the wrong spot! They had the wires running right across the engine and try telling me that's the way…

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Orlando A Rodrigo

Jun 29, 2019
0

ADVICE and HELP.

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Maria Raquel Considera

Jun 27, 2019
0

In November/2018 I went on Midas 5796 Pleasant View Road Memphis Tn, to get my car fixed. 75 and a week later I did the other part, because the risk of a serious accident. At the time the manager (I don't remember his name) told me that the price was high because the parts was expensive and the service was time consuming, but it will many last years and i will have warranty.

I let my car at 8:30 am, they stared work on it at 4:00 and 6:30 pm they give me back. Monday I was back there because the car had a vibration on the front tires, they sad was normal after the alignment .

I have been feeling the vibration on my car since the service. Last month the vibration began to worse, I went their and a new employee want charge me $95 for take a look. I left and I went in another place and for…

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