Papa John's

Ordered pizza was supposed to meet them at store like I always do 10 minutes before time waited 10 after time to call them see where they where. They said they called me 3 times but I had my phone right with me it didnt ring with me but I checked to make sure something didn't go wrong but had no calls from them .

Then they said they where closing but they didn't come out with the pizza either because I was 10 minutes early as I always am. My grand kids was looking forward to pizza an we had no pizza to have for dinner.

Bill wiggiiton parkway Jasper Ga 30143 location

I called in a order on 11/1/22 and once I got there chavis who later said he was store manger he gave me a price which was wrong I told him online say’s different he kept shaking his head no but once he saw it was what I said he never apologized he had no personality at all place for food on counter I had to ask for a bag very rude guy her said thank u nothing another employee she spoke I want go back there his manners were awful

Was in my way home and decided to order a pizza on my phone from the Papa John’s restaurant location at 4401 Curry Ford Rd, Orlando, Fl, 32812. Since the Papa John’s is close to my home I started to order when I was about 18 minutes from my home figuring I could just drive straight there and pick up the pizza I ordered at close to 7:15pm.

I looked up the phone number on my phone and pressed on the line on your app that states call in your order. A young girl answered the phone and before I could say anything said hope you don’t mind I’m putting you on hold and before I could say anything I was on hold.

I was on hold for close to 10 minutes when she finally took me off hold and said Papa Johns pizza then promptly disconnected our phone call. So instead of ordering a pizza since I was very…

Man why did I walk into poppa johns on camp creek wanted a pizza bad and they told me they not taking carry out orders. I truly didn’t understand that cause I’m already inside the store take my order. But they didn’t they just lost a loyal customer

Papa John’s 11/18/22 Ordered at 16:42 Arrived at 17:03 No one greeted me until 17:08 Then was informed it would be another 20 mins Was asked if that was ok Stated I didn’t have much of a choice. Products received at 17:44 Just called my name to get pizza, no thank you, no sorry about your wait , nothing very rude.

Bacon cheese sticks were cold Pizza was hot however

11/20/22 Received an email from Chief Restaurant Operations Officer asking about resolution to my concerns. Filled out survey stating no one has contacted me. Survey ask if I wanted to still be contacted; I stated yes.

11/20/22 No contact

11/21/22 No contact.

11/22/22 No contact 21:00

11/23/22 I’ve come to the conclusion that Papa John’s. Imperial Main has chosen to disregard my concerns. It is an easy process to send an…

zahia branch sharjah, order nmber 158, 22nov more than 1 hours your staff takes for perparing my order ,my husbnd fought too much, he was waiting in car . our fight went on divorce, what the hell is your services, who is responsible ,your staff was fighting shooting voice was coming out,

Yesterday I ordered a Shagaroni the elderly woman had a hard time walking up my sidewalk and the lid to the box was not tapped shut??? Cause for concern???

We ordered a shackaronni pizza and two orders of wings when the delivery driver came I paid plus a tip when got ready to eat we opened the box and found that the pizza had been dropped and was smashed into one corner of the box I do have pictures now I know accidents happen so we called to get it replaced we had two talk to three different people and

two different stores we told them we just want it replaced after twenty minutes they called and said we have your order ready if don't want to have to wait to have it delivered you can come pick it up I told them that I recently had surgery that's why we ordered delivery she said we can have door dash delivery in about twenty minutes after an hour and twenty minutes I get a call from door dash asking me how to get to our apartment we live in…

I ordered $54 worth of food from Papa John's and it was hair in my pizzas. So I called the store back here in Wichita falls Texas. And the supervisor on duty laughed and sent pizzas out with raw vegetables on it.

What type of shit do you guys have going on?!

I ordered $52.00 worth of food and I guess the store I ordered from didn’t have any drivers. So DoorDash is delivering the food they left my pizza outside in 15 degree weather and didn’t even knock call or ring a doorbell just put the pizza right on the ground. I called the store they said they couldn’t refund me cause it was against policy but I feel like I should get something for my pizza being placed in the ground in the cold with no call text or anything about it being here

Pathetic service No engagement from staff : I have wasted over an hour to ring the store but nobody answered my call. 30 minutes of order being placed. The driver refused to deliver on correct address and said that he will return to the store after 45 minutes and will cancel the order. Pathetic Service

I went to the Zephyrhills FLorida location to pick up my order and the the employee that was on the pizza making line was back there hocking spit in her mouth as if she was spitting on my pizza I didn't say anything in the store didn't want to make a scene I called back and spoke to the manager she act like if she didn't have a clue what I was saying until I reminded her that I just left there asked me if I wanted another pizza made which I didn't want even the pizza I purchase after I heard her doing it the store has lost my trust, other customers were standing there hearing her as she was hocking spit in her mouth very unprofessional and

disgusting when it comes down to making public food

I used to love Papa John's but when I have to call to them and have them disrespect me and be smart asses and rude to me on the phone it shows me Papa John's has become one of the worst pizza places to contact in the United States you continue to allow your employees to treat people like s*** you're going to shut yourself down because people are going to start stopping to come to your company when you allow your f****** employees to be f****** assholes to everybody who speaks to them your company does not have a right to exist in the United States I recommend taking Papa John to Russia cuz if you're treating people like you're doing now you deserve to be treated just like the Russians and that's my complaint

Don't go to PJ's on Lancaster in Dallas, Texas. Horrible staff/managment. Horrible pizza. 214-374-7272 is their number

Bought an Hawaiian pizza at 11th street, Houston Texas. It was tasteless. Would expect more for $18. Had very little cheese, sauce, bacon or pineapple. Always liked your pizzas but can't see wasting my money in pizzas like this.

The last couple of times I’ve ordered pizza from the CENTERPOINT location in Birmingham AL has been terrible. The toppings are so scares to where you could see the crust throughput the entire pizza. I tried it one more time last night, however this time the pizza crust was burnt, as well as the crust to the cheese sticks was burnt and it had very little cheese on the cheese sticks.

Store bought pizzas are better than this location. Mt pizza was also dried out. My sister ordered one as well for the first time and she too was dissatisfied and will never order again from this establishment again. I use to enjoy Papa Johns pizza, but due to the quality of the product plus customer service is terrible I will not be back again.

If you all don’t address the issues you will continue to loose…

I was working Wednesday at 5:30 when a employee was touching me and I told the manager about it and he said that she didn't I know for the fact she did because she said don't tell the manager about it and it gave me red flags about it and then manager fired me because of want happened something needs to be done at westlake papa John's in moneta and I am disabled and they did me wrong since day one

I want to know why must papajohns feel the need to charge a delivery fee when the customer tips the driver for the delivery. Why do this company charge me $5 for delivery? This is disingenuous and really BULLSHIT.

The store in question here is in Blue Ridge Virginia at Laymantown Road. ( new store) I ordered a large thin crust with everything at 4:53 PM on November 10 my call was forwarded to a call center or a foreigner answered my call and got The spelling incorrect on my name.

When I entered the store approximately 10 minutes later the cashier was having great difficulty trying to cash me out after several minutes he inquired the help of another workmate and they cannot cash me out. At this point the manager came to the cash register,( A rather large blond headed woman approximately 35 years of age) after at least another two minutes of difficulty ringing me up she said you’re good put your card in at that point the computer would not read my card… At that point I made the comment that I could…

My pizza was burnt and I asked for cheese packets never got them all the five times I order pizza .my cheese sticks was not cut and they was stealed and the pizza toppings was thrown on the pizza with big onions and peppers that u could not eat cause they would throw just any part of it on there skin and all I want me a free pizza for going through this .

Im a old customer but this time it was my worst experience

I have been ordering this pizza for over 20 years and every sense that owner left it is not the same ingredients I am not gonna continue to order from here anymore as it is not the same

I just made an online order and I didn't receive the sauces I added and also one of the pizza's boxes were open. I called the store on 13716 SW 88TH ST MIAMI, FL 33186 and the suppervisor laughed when I told him about my order. This is very disrespectful and also unbelievable to being treat so ugly by someone that is there to "help" Order# 999309294

On 11/2/2022 I visited papa Johns on Vaughn road which I visit quit often maybe once a week. Once I arrived & went inside the store no one was at the counter so I waited until the falls approached the counter & she asked how may I help you I told her my name.

When I received the pizza it looked as if it was just thrown together & wasnt done. I asked if I can have a remake & she replied have a nice day then I asked for a refund then she replied have a nice day again.

I asked for a receipt & she threw the receipt at me. I asked for a district managers number she told me to get the fuck out of her store & proceeded to call me different types of bitches & whores.

Hi, so last night I tried to order pizza to pick up on my way home around 11:28 and they said carry out ends at 11:30. So okay, no big deal. I tried again tonight, called at 11:16, and all was well.

Then the store called saying they aren't accepting carryout anymore because they "are wrapping things up and the ovens are off. But we are accepting delivery" ....? And I was literally tihht outside the store at 11:20, just pulling up to the store as they called me.

So they would be willing to turn the ovens back on if I was willing to spend more money for a delivery fee and tip. Obviously he was lying that the ovens were off since they dont close until 12 am.

This was at the N Walnut location in Bloomington, IN. Clearly they were trying to make extra tip money, at least to me. Because the…

The crust is nasty it tastes like yeast. This is the second time this has happened there will not be a third time. I will not patronize your establishment again.

I have a $10 rewards coupon that i have tried to use online now twice and it comes back as an error. So i called the local store and explained to them that it would not allow me to submit my order and i would like to order through them i was told that they could not honor my $10 rewards coupon unless ordered online.

I guess they did not UNDERSTAND what i explained to them the 1st time so i re-explained that the website is NOT ALLOWING ME TO SUBMIT my order. I have always been a fan of papa johns. It use to be my 1st choice but due to this poor customer service it will definitely not be my go to anymore.

We just passed a car in our town that had a Papa John's sign on top and smoke was rolling out the windows-only it wasn't cigarette smoke-it was marijuana. Does management not smell that on their employees or check the cars??

we seen the driver drives white car and with papa johns top on his car doing delivers with his dog in car with him when did u all allow that i dont want him to ever deliver my food afaraid to order tonight afraid he be the bring it

This place is ridiculous. I have had the worst experience ever with them. I was cursed at, hung up on and told I was never allowed to order from their store again that I had been flagged in their system. Rude very rude!

Food was burnt and tasted like crap no sauce and when I called they did not even care talked to Bryan Springfield Ohio e main st

I try your Papa Bowl today, I rate it a NO GO!!!!! It is not worth the money I paid for it and not a full bowl too. The man that make it was not wearing gloves and was handling money and food.

I want my money back for it. Phone number 256-486-1512. Barbara Bowers

Pizza is good but app is the worst. No way to track or communicate with the driver. And if u get a pizza using Uber or GrubHub, half the time it comes all jacked up, like they're mad u didn't have one of their drivers deliver.

There was a cockroach in our pizza

Told pizza would be ready in 25 min for pick up 36 min latter pizza not even started !

Papa Johns Pizza - Orden #165789****34820 Resumen del pedido Recoger : Humacao Viernes 15 de Julio del 2022 11:49 am Jul 15, 2022

Placed this order at 11:49 AM and it wasn't ready until 12:39. My wife went to pick it up and after noticing that several customers, who got there after she arrived, received their order, she questioned Papa John's process.

The manager who was making pizzas screamed to the front desk attendant, "their order will be coming out soon." It wasn't until 15 minutes later that the order came out and no one apologized for the delay.

Poor service if this nature cannot go unnoticed and someone needs to be looking at the online orders. Actions like this hurt your customer base and will make us reconsider when and if placing orders in the future.

User's recommendation:…

well they might have some meat but there surely holding on to it very tight because every time I've ever had a Papa John's Pizza it was very light on the toppings including cheese. it has been a room in my house we do not buy Papa John's Pizza. Ever. Good luck.

Ordered online to pappa John's, for delivery, when I checked my order tracking I find that my order was put down as collection. I don't drive and couldn't leave my house due to having covid! The store manager was rude disrespectful and wouldn't give me his name or allow me to have the details on how to complain.

So pappa johns removed just under £30 from my account and refused to deliver my food telling me I could come and collect it! Honestly what terrible service! The manager also hung up the phone to me! Telling me that there's nothing he can do and that I should learn to accept difficult things in life.

Well I will be paying them a visit tomorrow with a formal letter of complaint which I plan to send to thier head offices!

I had a credit for large pizza 3 toppings. I started calling at 6 pm, I was transferred to 7 different stores. I would call restaurant where you placed orders I would tell them that I have a credit that I would like to use.

com that they couldn't a help me and transferred me to a store directly. I talked with the store employee who was taking my order, The store employee said they didn't service my area and since I was claiming my credit transferred me back to the restaurant, then the restaurant would transfer me to another store.

I was on the phone for over an hour. When I finally was transferred to the right store, then I was informed by the employee that they couldn't process my credit and was going to transfer me again back to the restaurant and was…

I ordered a pizza yesterday they told me it takes 36 minutes But I received the pizza after one and half hour later And the pizza was cold

Pizza dough was undercooked. Cheese was not melted, veggies were raw and pizza was cold. I did not have another hour to wait for another pizza so I put it in oven and finished cooking it myself. $27 for a pizza I had to cook on my own after waiting for it.

I had a coupon for a pizza when I tried to order they said the coupon can only be used online. I explained that I do not have access to online other than at my job. The gentleman was very rude, did not try and help in anyway.

It must nice to have so much business that you can be rude to your customers and not even try to help them out. I worked in food industry for 11 years and 19 years now in retail, I would never dream of treating a customer this way.

Got a gift card I check the balance and it 10dollars yals machine says bad card never come back throw card in garbage

ORDER# 973232063

I had placed an online order for delivery from store# 493 at 2:31pm, which at that time, when I had received my email letting me know they would estimate delivery within 24 mins from delivery being placed. Around almost 3:30pm I had called the store to inquire about delivery and a young lady had answered the phone. I explained that my email said delivery would be here about 24 minutes after placing order, and she said that it was a lie because they do not deliver that fast. She then proceeded to put the phone down while I was still politely explaining what my order confirmation email said and I did not think that was professional at all. I asked the young lady for the Store Manager's name, which she then said Ervin, and also asked her for hers, which she did not want to…

We ordered over $50.00 of food they call us back and say they only have one delivery driver we placed the order on my debit card and they told me it would take up to 5 days this is the third time they told us they didn't have any staff but nothing was ever put on their website this is just non sense everytime we order it's a problem wrightstown,nj pappa John's sucks I will never order there again the guy was rude to me also

m. Me and my friend called papa John's pizza on windchester road. A woman answered and we started give our information to well when it came time to give my address to her I told her they allways meet me at Rice Baptist church.

I have been calling yall for years about 25 to be exact. Never had no problems with yall. She wanting to argue with me they didn't deliver there. I said yall always have deliver there. So we hung up and went to domino's and gave them our business

I ordered a pizza online July 11, 2022 Monday night I paid for 3 extra garlic sauces and put an $8 tip on there so my driver brings the pizza and I advise her my garlic sauces aren’t here so she stands there then says call the store and leaves knowing nobody can ever reach our local papa John’s.

I call anyway and 35 minutes later I’m still on hold cause at this point I just want to be refunded for the sauces I paid for and didn’t get. I’ve called everyday and always left on hold and I still can’t get any help.

Last year I placed an order and was delivered the wrong pizza so they advised they would have a credit there for when I decide to order again so 2 months later I call and of course they can’t find the credit so once again I’ve wasted money!!! If you look on Facebook and yelp for…

I love the food it was great I'm so not complaining about that but I've had a really bad day and having one of your drivers ask if I'm pregnant no asshole I'm just fat but thanks for the ego boost. That's the last thing I needed today I know it sounds petty to complain but how would you feel if it was you

You shouldn’t take three months to get a refund your money from Bobbyjoe get a run around back-and-forth

March 19 I did a auto delivery delivery never showed up the driver said he came no one was there I called the company for refine they said it was voided out here it is June 28 and I still haven’t received my money back they’re telling me that my credit union have the money because Stella voided it out but I have a receipt from my bank showing that the money was taken out of my account and

I’m trying to figure out why is it so hard for me to get my money why would I have to file a dispute with my credit union when all they had to do was refund my money when they know they didn’t deliver the food