Popeyes

I corrected him. All white i said. right? not what I got. Too far to go back. I cant eat dark meat. Almost $19. He didn't give me a receipt. This was in Sebring florida about 5 pm.

Food was cold and spoiled

). My girlfriend was hungry for Popeyes chicken in Corpus Christi(Weber/Gollihar) so we went to drive thru to order and whoever was taking our order was very rude not to mention didn't give us a chance to talk also was rude to my girlfriend when she asked what drink to she would want for her meal saying rudely that you only carry Pepsi products.

She wanted a 2 PC combo and the employee very rudely said we didn't ask for combo. We've been a customers for so long at this location and never been treated like this!

I have been sitting waiting on my food for thirty minutes this place is a disgrace. The food be cold once it’s to you. I am literally tired of sitting waiting on cold food this doesn’t make sense. Just close it down it’s not fast food for sure.

They cook to order and that’s a shame it’s not fast food they need more employees

How Long of A Wait for A Complaint be Answered/ Replied/ Rectified?!

1. Incident happened on 05/05/23 @ 2:06 PM @ 6322 FM 1463 Rd., Katy, TX 77494. The Problem is (1) A half filled LARGE coleslaw , (2) TWO pieces of napkins was given for an 8 pieces of Family Meal. 2. The phone number printed on the receipt as 281-346-8767 was on FAX mode, can't get anyone to answer the phone, then WHAT is the purpose of printing it on the receipt???? 3. Email sent on 05/05 @ 3:21 PM was NEVER responded/answered or even acknowledged of received. YES, your verification indicate it PASSED. 4. A call to 877-767-3937 on 05/09 @ 9:42 AM, Rogi (the phone operator) stated she is located in N. Canada but CAN take the issue and forwarded. It has been 5 days since, STILL NO REPLY/RESPONSE!!!!!!

An IMMEDIATE…

Y. branch, for many years. Ever since the pandemic was over, the service and food have been a disgrace. I don't know if it change hands, but if it did the new owner, doesn't have any control over what happens there.

These are just some of the complaints, I have over the last few weeks. Cold mashed potatoes, cold beans and rice, cold chicken, out of spicy chicken at 12 noon, on a Saturday. I placed 2 orders yesterday. 1 combo, 1 breast and a cold slaw.

I was given 1 box, I asked where the order was, and was told it was all in the 1 box, I said it was 2 orders, she tossed another empty box on the tray. I also asked for a honey, she gave me 5, I asked for a packet of pepper, and she dropped a handful on the tray, 12 to be exact.

Very unprofessional, to say the least.

Always a 30mins- hr wait. It’s ridiculous. Need better services. When you get up to the speaker that’s still like a 15min wait you can’t order right away. Workers sometimes play in the speakers moaning or saying they’re close at 7pm.

We need some help here. Milwaukee,Wi

I was at Popeyes 468 Killian Rd, Columbia SC on Thursday May 11. I waited inside 35 minutes for my order of 3 chicken wings. No one had the time to even look at me, let alone acknowledge my presence.

During that time I viewed employees yelling and swearing at each other. Calling the young women bitches and whores. 4 out of 8 employees were working. Sad situation. Training Needed!

Saturday afternoon seeking a Popeye's meal at the Pleasant Hill road Duluth location in Gwinnett Georgia, The special Ghost Pepper wings are sold out. It just never seems to be any available during its short limited time offer. Try to get the three-wing combo spicy instead and they didn't have that available either.

Extremely disappointing service Now our families trying to figure out an alternative for dinner.

I just went to.the killeen location on ft rd and try to.place a order for 36 ghost pepper wings and basically was told well there frozen and we don't want to cook them ..I even said I can wait the manager basically said no ...I can't believe that what kind of service is that...

i found a roach in my mac and cheese at the '230 West Mitchell hammock road' Popeyes, it was a door dash order so it wasn’t the dasher because the bag wasn’t tampered with. i couldn’t bring myself to even finish the food.

Everytime you go to this Popeye's they are out of 50% of what you are ordering. We ordered wings and she told me they were out, we ordered mango lemonade for her to tell me their machine was down. This is all the time....

All I ordered was (6) Ghost Pepper wings in the lobby of store#10354 and it took more than 20 minutes to receive my order. While I was waiting on my order, two more customers came from the Drive Thru and had to wait along side me.

I don’t know how long it takes to cook Ghost Pepper Wings, but it can’t take 20+ minutes. Before I placed my order, I asked if they had any ready. She said yes. She could have told me then it was going to be a 20+ minute wait.

There is always something not right at this Popeye’s. I promised myself I would never patronize this Popeye’s again, but I was giving them another chance. I’ve run out of chances with them. There needs to be better management. I don’t know was the manager on charge, even after complaining to a man that looked like he has some type of…

this restaurant is very dysfunctional on howard st in chicago il it was unatended there was no manager at all the employee's were in the back smoking marijuana the chicken was very dark because the oil had not been changed they had customer's at the drive thru window for over 20 min not attending to them at all the store was completely nasty walls,tables, floor were they fry you can see flour evey were it was just a mess i took my kids an left this is the same place were the young man worked an wasnt payed an he torn the store up an its all over the internet an face book someone needs to get to this place an get it together

) Pop Eyes. Upon reaching the service window to place my order, I was told they were closed. I chose the drive-thru bcz the dining/lobby area was closed and to add to my inconvenience, I had no choice but to be a ‘hostage’ in the drive-thru bcz once your in it, you can’t exit it until you complete the path.

This was a horrible waste of time and service!

I went to popeyes tonight and everything was off at 9:30 when they close at 10 the girl that was in the window had a nasty attitude I didn’t like the way she was talking to me y’all need to do better

Popeyes doesn't close till 11 and this is the 2nd time that I've pulled up with no one in front of me and had to wait at. The speaker for about 15 minutes and they refuse to answer the speaker.

So I have to drive off and it is like 930. Jennings la

Ordered food for pickup @8:10, picked it up, got home in 5 minutes and everything was cold. Tonight, Order#56 at the Darien, IL location. Was this made upon the order time? 39 for cold food. Extremely disappointed and so was the family I was feeding.

A worker at the Roxbury MA location made my spicy chicken sandwich very slow, acted as if she didn’t want to make it and left items that were to be included on sandwich off.

A worker at the Roxbury MA location made my spicy chicken sandwich very slow, acted as if she didn’t want to make it and left items that were to be included on sandwich off.

I had a free order of fries I also got a three piece chicken tender dinner with a sweet tea a side of mashed potatoes when I got home which is less than 5 minutes away from Popeyes I discovered my chicken was dried out and it was old and it was stale to The chew I called and complained that evening I spoke to Brooke she told me that she would add my name to the list to come and

replace my food well yesterday that was May 5th yesterday which is made the 10th I went in to replace my food I did a drive-thru I asked for replacement I said can I get the shrimp box tackle box instead I spoke to a manager Miss Stacy Ms Stacy said okay she redrapped some old shrimp I took a picture of it and they gave that to me when I got home I discovered the shrimp were old and dried out when you break them…

My complaint is everytime my husband and I visit this location they are always out of things. We went last week and they were out of dark meat, I went yesterday and they were out of fries, my husband went a couple of weeks ago they only had spicy.

It's aggravating because we love Popeyes and that's the only one near us. No matter how much we love it we've decided stop patronizing the establishment.

Waited in line for over 20 minutes to order food. Was told there was no mac and cheese, honey, jalepenos, and it is almost 7 hours from closing time! After ordering the famous ghost pepper wings, was told at the window after waiting about 10 more minutes that there weren’t anymore wings!

This is a constant occurrence with Popeyes in my area. Wasted gas and time. Very disappointed!

I went through a drive through at popeye's in Missouri of salt lick road Saint Peter's Missouri. Order (3) chicken sandwiches crisp all 3 was raw took them back and the Manger dint even care didn't offer new sandwiches or my money back poor store needs to close

The Popeyes at 6120 N Silver Spring Dr, in Milwaukee WI is the worst I've been to. I deliver for Grub Hub and for over a year and a half I've experienced the worst service. Employees walk around avoiding the people in line. Also rude!!!!

I've requested Grub Hub don't send me there again. I've had enough. Employees are sitting in cars and coming in showing other employees something on their cell phones. I wish they they had closed this one. They close the doors when they shouldn't. Not one professional employee

Store 3099 9376 Greenwell springs Rd Baton Rouge, La 70814 This store is the most unprofessional unsanitary store I ever came two this is not the first time I came to this store and the store smell bad . The manager took my order in the window and everyone before me .

Then I ask for hot food they gave me cold food . I didn’t get my receipt because he was to busy FaceTime a family member on phone . The store was locked when I came to bring my order back because I wanted a refund because of cold food manger opened the door and the store smell so bad I’m calling the department of health because I know that store is not clean right .

I would never go there again . And I will tell all my family and friends to never go to this store !

) You would think after the last time I would check before leaving the drive-up window. ) I get home and open the box to find all spicy. I am so livid, it's hard for me to type much less think.

I don't live close and I have a hungry family to feed. Or I would drive back and ask for management and probably throw the box of spicy chicken in their face. If we the public have to pay higher prices due to employers paying higher wages, then the public deserves better service.

I guess at this store no one double-checks the order before giving it to the customer. How sad the world is becoming when people don't give a $HIT ANYMORE. Thanks for listening, much less reading as I'm sure your staff will continue to do the same to everyone. Elyn

Hi! I on Saturday 5/06/2023 I visited store #10354 on Candler Rd. I pulled in your drive thru line at 10:15pm for over 30 minutes before I got to the monitor. I waited at the monitor for about 5 minutes then a guy come on it and says for me to pull up.

” He replied yes so I did what I was instructed. When I finally reach the window and explained that I was told to pull up the young lady said they can’t take orders at the window. After explaining to the manager Jessica she said repeatedly said they can’t take orders at the window.

When I ask to speak with her she said that he thought I was the guy that was before me. I said but I’m a female with a female voice. She kept make excuses for him and not apologizing to me not once even after I pointed that out and how is him telling me to pull…

Great food. Service was very slow most products were not available. Soda machine not working had to ask for napkins and spoons to eat our food. They need to reorganize this store at Middlebelt in Livonia Mi

When ordering thru drive through today (5/8/2023) at Store #4890 I stated I had a coupon (9952) for a two piece special, but I had two orders. The cashier named Alison asked if I had two coupons, to which I replied "No".

So, she stated she could only do one order, to which I replied I could pull another coupon up on line. Once I pulled around to the window Alison only quoted me a price for one dinner. So, I asked why she didn't ring up the second order.

To which she replied " I have to have a coupon for each order, ignoring my statement about ghe online coupon. I then told her I visit this particular location all the time and they don't even take the physical coupon, just the code most of the time.

She began to argue with me in a nasty tone that they always ask for the coupon. I beg to…

My boyfriend and I pulled up at the drive threw we sat there for over 10 minutes no one came on the speaker and spoke to us asked to hold are nothing. After sitting there we drove around to the front , all the employees were standing there talking and playing on there phone.

The restaurant in Columbia Tn is the worst one I’ve ever been to. We will never be goin back there and I will be letting everyone know about how bad our visit was.

I am a Brazilian resident who traveled abroad many times during the last 37 years, mainly to Texas and Louisiana. I have known Popeye´s and their products for a long time. For me, in USA Popeye´s has the best fried chicken ever.

Recently Popeye´s open franchise restaurants in the city that I live, Salvador, Bahia Brazil. The chicken they serve, is worst of all times. I have been there is different units, 4 times. In all these times the experience has been terrible, the worst possible.

We can never get the cuts we prefer. They all taste very different than USA, different recipe? They always try to push for breast stripes. When I bought a 10-piece bucket, I told them I only wanted dark meat, they gave me 2 legs, 2 wings and 6 Breast bones where the breast steak meat had been stripped for…

This complaint involves many Metro Detroit locations, specifically Detroit (Livernois), Redford (Telegraph & Plymouth), Livonia (Schoolcraft near Meijer). Drive through customers experience excessively long waits, only to received erroneous orders, particularly if ordering spicy chicken. My experience today was at two of the above-mentioned locations.

I first drove into the Livernois location, where one car was ahead of me and one car was at the window. After 12 minutes waiting the car ahead had not been asked for their order, so the driver shouted out,”HELLO” at the speaker.

After another three or four minutes, she left without ordering. By now, there were three cars behind me as I pulled up to the window. I was never asked for my order, so after another five to eight minutes, first the…

I ordered large red beans and rice with combo and the red beans and rice is not filled to the top. I was told by employee that your policy is 3 scoops of beans and 3 scoops of rice You charge too much for the red beans and rice and then you do not fill it to the top. I asked your employee to fill it to the top and she said no.

I visited the popeyes location In Washington State in Bremerton 98311 around 4 pm thursday may the 4th. went to drive through and ordered an 8 piece meal dark meat only with an extra side of red beans and rice.

I was told it would be a 15 minute wait to which i replied no problem. I then pulled up to the window and was given a bag as if my order was complete. I asked i thought i needed to wait?

" so i paid my 40 something dollars and pulled away. Something didn't feel right so on my way home i looked in the box of chicken and saw 3 wings and two breasts. this has happened at this store a number of times before so i drove back.

went in to the store and spoke to the girl at the counter and told her my order was wrong she said well lets fix it. then she turned back towards the back to say…

Inspite of the fact that the chicken bins were full we and several other patrons were made to wait over 20 minutes some longer.

I have been to store 13665 on 3 occasions now. My first impression was not good. This was right after the business opened. The employee at the counter was to busy flirting with young girls to wait on us. Then when we finally got to order, it was wrong.

we asked if we could get plastic forks to which the reply was, we are out. We had gotten sides that required plastic silverware so he stormed out of the building to the taco bell next to us and grabbed two handfuls replying are you happy now.

The district manager walked in a few moments later so I informed him of the problems I encountered. He insured me it would be taken care of. 2 ND visit, same employee was again to busy socializing to be bothered with work.

Our order was again wrong. And attitudes were an understatement. I told them I…

I placed and paid for my order online with a specific pickup time. When arrived at the restaurant, I was told by an employee/manager that I had to wait in line with the other customers. I stood in the line and waited over 30 minutes to get my order which was already paid for which caused me to be late returning to work.

When I did finally get to the front of the line, I asked the employee/manager why if I ordered online, paid for my order, and gave a specific time to pick up the order, why my order wasn’t ready to be picked up? She stated it’s Popeyes policy that the online customers must wait in line until it’s there turn.

I responded by saying, your online ordering system needs to state that when an order is placed, or the online ordering needs to be disable. She in turn tells me a…

Ordered 1:10pm and paid through card. Until now 2:44pm nobody called me and update me where is my order! I called the customer service 3x and told me that the branch near to us which is Bawabat Al Sharq Mall - Baniyas Branch UAE was not responding.

I went to the Popeye's Store # 10900 this evening since we had a coupon. I asked for half mild and half spicy and asked for the chicken to be separated and the cashier said that is what she does. I mentioned that a piece of paper doesn't separate good enough. She put mile in a box and spicy in a box. It was a 10 piece with sides for $22.99.

The cashier was fixing my order and gave it to me. I asked for my receipt and she said it was in the bag. I got home and took everything out of the bag and no receipt. I called there to see if I can get my receipt and who ever answered the phone said if you want a receipt we can give you one. Well, I went up there and the lady looked at me and I told her I may have spoken to her about not getting my receipt and no reply at all. She walked over to the…

I went to Popeye's in Clearwater, FL, May 4, 2023, Store #12619. This was my first (and last) visit. Not familiar with the menu, the associate who waited on me assisted me. I wanted the small nugget combo (two of them). The gal suggested a 16 pc. and took the order and the sides information. They had none available, so I waited while the order was processed. I received the order, and did not notice that my bill was $44.18!

Upon arriving home, I unpacked my order, and to my dismay, noted that there were the correct sides, but instead of nuggets, there were 16 pcs. of regular bone-in chicken! I attempted several times to call the store, but in all cases no one answered. I am beyond furious!

This place is the worst ever They are so slow to get your order ready They always tired and yawning They move like zombies And racist to Spanish talking people

The lobby is never open. The drive thru regularly only takes doordash orders and even so, I still have to wait 20 minutes on average at the menu board just to get someone to acknowledge me. Honestly at this point just close down.

i went through the drivethru at 4:00PM today, 05/03/2023, and waited at the ordering device and nobody ever came on to take my order. after 10 more minutes of waiting, the guy in the car behind me got of his car and approached me to tell me that he wanted to leave the line and that he thought that nobody would ever help us. I agreed.

As I pulled around to the window there were only 2 employees visible and nobody would come to the window to tell me what was going on, they just totally ignored me and carried on with whatever they were doing. It was as if I never existed and I wasn't there honking my horn. So, I left.

I called your complaint line and talked to Vernon in Toronto, who seemed a bit complacent to the issue, but at least he answered his phone and took my information. Something…

The woman at the drive through was extremely rude and threw the food into my car.

I went to Popeyes in quakertown pa tonight. I ordered 2 family meals. 1 regular chicken and one was a tenders meal. It said 611pm for pick so I got there right then. It wasn't ready so I pulled out front and they said they would bring it out in about 5 minutes.

20 minutes went by so I went inside. He said everything has been ready since you got here except the tenders.

Meanwhile all of my other food was now not hot. I said how long does it take to make chicken tenders. She said sorry we are just really busy. I was the ONLY customer inside. My food was finally ready to go at 648pm.

I paid over 50$ for everything and the only fresh thing was the bone in chicken! Here the tenders were actually done at 611 when I got there and sat in a bag for 40 minutes! I'm so upset about this.

53$ I…

I went to store number 12209 today in Vero Beach, Florida, where I was greeted at the drive-in with someone who didn’t speak English got my order all wrong. I went inside to complain and a giant black lady was just rude if she could be.

Greetings! As I patronize my two local (Decatur Georgia) Popeyes located on Memorial Drive, today was the WORST I have ever experienced while inside a Popeyes. I received an email promoting the Ghost Pepper Wings at a very affordable price of 5$ and a free side.

I immediately (while on public transportation) pulled up my Popeyes app and ordered online and was successful the very first time after adding a new debit card via Door Dash as a Dasher. The order indicated the order would be ready for pickup @ 3:35p. I arrived at 3:40p.

Upon arrival there was a line of several people and a few on the side which I've always observed as the pickup area. I stood in line for a few seconds and noticed the female ( worker behind the counter) was the only one working by thing orders via register and…

I placed an order through your drive thru at 2663 N Hiawassee RD Orlando Florida. The service was terrible. I paid for my order drove to the second window and the employee handed me my drink. She turned her back and leaned against the window.

I waited from 4:30 pm to 4:45 before she turned and said pull up your order is not ready. I said if I was informed of this I would have changed my order. She said pull up to pull up to the garbage can.

I waited 5more minutes and another employee came out and said I had to park and someone would bring out my order. I waited ten more minutes and went inside. They it would be a few more minutes. I said refund my money.

They said only a supervisor could do that. I paid cash. I arrived at your establishment at 4:15 pm and did not leave until 5:15 pm.…

First time I went there. They forgot my Cajun fries. Today I ordere Chiat wings on the app, and when I got there, they didn’t have any!!