Popeyes

In years of eating popeyes chicken This is the worst order i hsve ever gotten.

Second time this has happened at cherrie lane location. There wont be a third. My order was not right and chicken tasted old.

I got some food today and it tasted old like it was sitting out and the rice was hard and just disgusting I threw up from eating it cause it made my stomach hurt

Went thru drive thru at 1:15 March 24th in Bloomington, Il on Empire St. The gal told me 12 min for order I said OK. I get to window and I had ordered a biscuit also ask if I could go ahead get that.

She was so u friendly! I pull up wait for food, finally I backed up to window and she looks out at me I said it’s been 25 min! Where is my food? She said here and slammed the door.

Ppl were leaving as they waited along time for them to take order! When I got chicken it wasn’t even HOT so it had been sitting g a few. NOT a happy camper at all!

I went to store was in a TA truckstop and they was close at 6 o’clockand in the afternoon because of no help really no help The store was in truckstop at the Darlington South Carolina at the TA truckstop.

It is a Friday during lent. I ordered shrimp for me and a fish sandwich for my wife online. When I got to the store (even though it was accepted online), I was told that they were out of fish.

I never received a call to notify me. I then asked that the amount for the fish be refunded but they would not do so. I was told to substitute but my wife doesn’t like shrimp. They gave me another order of shrimp.

It was that or nothing. This is not a good policy. We HAD been good customers until now.

It is ridiculous that they do not allow orders to be picked up in the lobby. There is no point of ordering in advance if we have to waist time sitting in the drive thru line. Covid is on the down turn so it’s no reason to not have the lobby open.

Every other restaurant has the lobby open. In the african american neighborhoods the lobby’s are ALWAYS closed. Simply ridiculous .

they gave me the smallest pieces of chicken I have ever seen looked like pieces from a bird it was old and hard

I had horrible service at your Gainesville location. The food ended up giving me food poisoning for a week. I am extremely unhappy !! com asap.

Shawnee who I spoke with at 10:30am on 3/24 was one of the rudest customer service representatives I have spoken with in awhile. Did not resolve my complaint did not respond professionally when I asked to speak with a manager she said she couldn’t and they won’t do anything.

On top of calling about my food issue complaint I now have to contend with a customer service complaint as well. Moral of the story is I will no longer place orders at Popeyes and advise others to do the same.

Please do something about your Lynn Massachusetts Popeyes store. Once it hit 9pm they never serve chicken sandwiches and thos store closes at 10pm. Tonight there were 7 cars in front of me and me being the 8th car all ended up at Burger King, the 4 cars behind me, not sure what happened to 3 of them but 1 ended up at Burger King as well !!

This is probably my 8th time complaining about this!!

On March 23, 2023 at about 4:09 pm. I ordered a large red beans and paid the cashier. There was an employee black female with blonde tips in her hair standing to the side talking on the phone. As myself and several other customers waited for their food she continued to talk on the phones.

about 10 minutes later she then came and to distribute the food. The food had been ready for distribution. And when I received my food the cup was only half full. Is this a way to treat customers. It was if they don't care.

I didn't open the bag until I arrived at home, otherwise I would have ask for a full cup.

I purchase a 12 piece family box. I got 1 breast, 4 thighs ,1drum stick and 6 wings. I do not believe that is what I should of gotten. It should be 3 of each. I don’t know what can be done but this makes no since. Please let me know. I appreciate it.

This makes me want to purchase chicken elsewhere and I am from Louisiana I have attached a picture

I went to the Popeyes at 4209 West Greenfield Milwaukee Wisconsin and had the worst experience. We waited 45 minutes at drive thru . This is unacceptable! This was my first visit to Popeyes and will be my last. I can’t waste my time waiting I have other things to do.

An unsatisfied customer!!

I ordered a two piece meal with red beans and rice as a side, and I did not get my red beans and rice with my order. Everything else was there, even the spoon. Lol

Popeyes has really gone down in quality for the last several years. I stop by today to get a meal. The chicken was not cooked complete and or spoiled meat. The slaw was day-old. The sprite was really bad. This is my last time ever going to Popeyes.

Yes my daughter was a cashier at the Popeyes in macclenny Florida she recently quit because your general manager is very rude n do not know how to talk to minors my daughter stated she is very lazy and all she does is lay on the packing station eat n b on her phone Porsha the prep her girlfriend she only come in when she works because other managers will make her work so

she don’t want to work with anybody but her girlfriend Tyrianna the general manager all she does in sit in the lobby on her phone or outside in her car smoking She also made a statement saying Tyrianna steals time I watched her come back and clock out maybe someone needs to look at cameras to see when she leaves and if she returns

Poor service waited 1 hour for 1 order as I watch your employees text on there phone and walk around like they don't know what to do ..All employees should not be on the cell phones while working should be your rule

I ordered a 2 piece meal at Popeyes and picked it up at 9:15. While I was waiting on my order I saw one of the employees spit in the food. Before he put the red beans and rice into the container the faggot spit in the container. This is bullshit.

I also ordered spicy chicken and nothing on my order was right. This is the kind of trash that yal let work here?

Every location in Fayetteville North Carolina is absolutely HORRIBLE ! Terrible serve, Terribly long wait times on very simple orders. Every location in this city needs to go under new management ASAP !!

I am a doordasher and I went to pick up my order the doors were closed it was quarter to 11:00 they open at 10:30 in Griffith Indiana when I came to the drive-thru the girl told us she says why don't you come in I said well the doors closed and she said I have a so what kind of order do you have I said doordash and she's oh we don't have no chicken patties every time we go to Popeyes you guys never have the order we have to wait almost an hour for an order and

I think you guys and doordash should cut ties because it's not worth us waiting especially when we have other orders to do

Store opens thirty minutes late the what google and door times say I drove thirty minutes out of my way to grab my coworkers lunch as an incentive because they were doing a good job. So I waited all thirty minutes and food was subpar the Popeyes on rt 40 Newark is always amazing this one by bellfont in Wilmington needs improvement

During my stop at the Atlanta Hartsfield-Jackson International Airport - Concord B, I stopped by this Popeyes and met the world's rudest host. This is my 2nd time witnessing this terrible service within a year. While taking my order which was quite simple, she made remarks about my order.

I immediately canceled and walked to Wendy's. There I was treated with great customer service. Please train your employees to be respectful to customers especially the older lady who works with the morning crew.

Store #2108 needs to be health checked. The drinks taste dirty and like the machines are rusted or not clean. The chicken was poorly prepared, drenched in oils, cold, and the quality of the chicken is questionable. The chicken has brown spots which aren’t due to being fried, it simply looks and tastes like bad chicken.

This is not the first time.

I visited the Popeyes on 1661 N Higley, in Gilbert, Az and am appaud by the nerve of these people to try to act as if I wasn’t there 20 minutes prior to my call! I initially informed the employee that I was just there and when I got home my family sized fries w/ the 14 piece chicken tender was not included.

The first reply was we don’t sell a 14 piece tender followed by did I have my receipt. Well, I paid w/ Applepay and it shows transaction took place @ 7:56pm and I just wanted to advise that I was coming back to get the fries that I already paid for.

After continuing to receive pushback and not reaching a resolution for the error, I find myself reaching out. The person I spoke to obviously is not qualified to be the “manager” when she’s incapable of resolving such a small matter.

I do…

I deliver for Uber Eats. After waiting for some time, I asked how long the food would take. I was told it will take as long as it takes". When I asked to see a manager, the manager stood there as the employee disrespected and belittled me.

I could not believe the manager stood there and allowed this. This is the worst experience I have ever had in a place of business. 2701 E Busch Blvd, Tampa, FL 33612

Paid for a two-piece, all dark, carryout meal. I got home and discovered I had been given two, shriveled, overcooked legs. Who gives two legs in a two-piece meal? And two substandard legs was totally unacceptable. I mean, I have gotten overcooked, substandard chicken before. I did not complain. Stuff happens.

But I have never received two legs as my two pieces. Tell the customer, we only have legs and let the customer decide if they want white meat. And $10 for an all dark two piece is ridiculous, also.

The cashier had a attitude, did not take the time to listen to my order. Kept complaining I Need A Break. When my order came it was completely wrong and that’s because the cashier did not listen to my order.

I’d like to say this is an isolated incident, but it is not. 4 out of 5 times the order is wrong and you don’t discover it until you get home. Thank goodness you can go inside and order so you can check it before you leave.

It is a very poorly run restaurant ( nobody wants to work). The store #12648. The food is overpriced for the attitude you have to put up with. It’s like begging them to be respectful and with an attitude they don’t want to be there.

Popeyes on N 27th Street here in Lincoln NE DID NOT have any chicken ready at noon on March 19th and refused to cancel our order when we didn't want to wait in the drive thru outside 30 MINUTES FOR CHICKEN!! RIDICULOUS!!

Iv been to alot popeyes. But the one here north port fl. Is the worst iv been to. It took me 9 minutes to even order. Then the chicken tenders i got were under done, and the macaroni and cheese was like 2 days old. It was terribly...

i will not being going back to this store. It is dirty the bathrooms are awful. Please have someone check this store out.

2120 north Roosevelt Blvd. We purchased a $30 family box and when we got back to our hotel we saw that the chicken was undercooked. We proceeded to take the food back to the address listed above and the building was closed down.

The staff looked at us from the windows but didn’t open the doors. We spent cash money on something we thought would feed our family on vacation and got very rude service with uncooked chicken.

I went to the Popeyes in richton park il..first off they employees and the manager was very rude I asked them can I use My Popeyes app and they said they didn't know if they took it than I ask for blacken chicken straps they act like they didn't know what it was so the Manger had a nasty attitude with me cause they didn't know nothing

Does popeyes only hire a bunch of idiots? Please tell me why every time i go to a Popeyes no one is capable of following simple directions. Maybe if you had a more strict cell phone policy more people would actually concentrate on doing their job.

Here is my last experience at popeyes. I pull up to the drive through. Lady acknowledges me and asks me for my order. I tell her that i would like the #4 combo, 5 pieces, blackened. She proceeds to ask me, you want #4 right? Yes. How many pieces? I repeat the 5 piece combo. She asks, how i want it done, i say blackened …again. When she asks what side i want i say mashed potatoes. When she asks for my drink i say strawberry lemonade chilled. She asks for sauces. I say honey mustard. Well i pay and they send me to the parking lot to wait. No…

I order a shrimp tackle box and they sold me some old dryed up shrimps I called them with a complaint and requested a fresh shrimp tackle box I went inside gave them that box back and told them these shrimps are old and dryed up, they really look like they been in that for a week and it was a manager I gave the box too didn't get her name I forgot, today's date is March 18, 2023 it was around 12 45pm or 1pm

99. I had seen this special online. 99 special for the 16 pc chicken only. 77 tax. 76. 99 online special for 16 pc chicken only was valid and that Popeyes should have honored that price. Popeyes customer service took my information and said they would pass the information to "higher-ups" and that someone would be contacting me.

I have yet to hear from Popeyes. And to make matters worse, the chicken was hard and not tasty at all. And one of the chicken wings was small enough to be a "pigeon" wing, and it was loaded with feathers.

I'm very disappointed in Popeyes and their handling of this matter.

I had a big order at Popeyes in Crestview Florida. #1 the drive through speaker is always broken. #2 the employee work drive through was rude when taking my order. Very rude and rolled her eyes at me when I said I have a big order.

#3 she never once offered any sauces and when I asked for sauces she said I had to give her $20 for that many sauces. I asked for 10. I had a large order, feeding a lot of people. It was an very demeaning and embarrassing experience.

I will not be going to this store again. Your employees here are very rude as hell!!!

Order 98, sent to store 13325. Manager talking to me and my wife with attitude because they cannot give us the order that has been paid in full online. Haven’t said or done ANYTHING to this manager to be disgruntled and trying to belittle us with her lack of competence in the workplace she chose to work at.

Popeyes in Jefferson City, MO deserves ZERO stars. This is the review I left with Google reviews:

My daughter went to pick up a door dash order Friday, March 17, 2023, at Popeyes in Jefferson City, MO and stood in line. A middle-aged man (employee) put his hand up several times for her to wait or stop when she tried to get someone's attention after being there for 5, 10, 15, 20, 25 minutes. Not one employee helped her. The employees helped other people that were there and those that walked in after her. She has suffered from deep depression with past suicidal ideations and severe panic disorder for years.

She started having a panic attack after 25 minutes of waiting. The same middle-aged employee called her out in front of everyone there. He asked her, loudly, if she was "freaking out"…

Stopped for dinner and ordered the 10 piece special currently being offered. Asked no breasts be included and all chicken be spicy. Since this special was for chicken only, I asked that a small Mac & cheese and coleslaw be included.

After waiting 15 minutes, upon my arrival home discovered the Mac & cheese and coleslaw were omitted. Had to drive back to the restaurant, no apology or compensation for my inconvenience was ever offered. Returned home only to discover the entire order of chicken was for legs and thighs only.

When I initially placed my order I specifically asked that wings be included but no breasts. I would not have registered a complaint but unfortunately this is not the first time I have been disappointed with Popeyes service. Needless to say, I will not be going back for…

I visited the location at 6500 N Boulder Hwy in Las Vegas, Nv. It was around 6:30 pm on 3/17/2023. The lobby was locked. I saw employees on the inside and asked to enter. I was told the lobby was closed, and that i had to go thru the drive thru.

I was on foot BB ecause i live right across the street. Well several minutes later i came back to get something from the subway next door. Thats when i saw several people in the lobby. I opened the door and was told the lobby was closed although one of the tables was eating.

I lookes around at the other people and before i could speak i was told that they were friends and family. And was not permitted to place my family order. I get the same thing it qould have been $45.

I was very upset and i dont know what the proper solution would be except…

122 W Chelten Ave Philadelphia, PA 19144

Came in at 9:40 the cashier was VERY VERY disrespectful told me to hurry up and order, Then verbally abused me telling me fuck me and giving me the finger

Ordered drive thru (1) 2 piece white meat and (1) 3 piece all thighs meals. Our drinks were pure syrup on carbonation and chicken was cold . Didn’t know till we got home . The store number 2156 and date 3-17-2023 and time 7:55 pm.

I ordered a $30 meal and asked for extra gravy for my potatoes and was told I had to pay for it. This is the Pace Florida location. I think the $30 should have covered it don't you. It's just gravy and it's not like I asked for a gallon of it.

When I went up there to pick up some food and a manager name was Monica that what her name tag said she smell like weed bad. And when walk outside and I saw her selling weed to a underage kid and I reported it to the police and I will not go back there and I also tell my friends and family don't go up there that store because they selling drugs out of it

Popeyes, Horn Lake, MS. Each and every time I attempt to give this place another try, they are consistently awful. Chicken is always just luke warm and rubbery skin. They seem to always be out of one of the pieces.

If they are out of breast they offer a wing to replace it, really. How does one wing replace a breast. Drinks are flat. Service is always terrible. And, lets not forget, I always, always have to hold up the person behind me so I can check my order because it is always missing something or they have given me the wrong thing.

Please explain to me how every other fast food place has been able to reopen for dining inside but you can't. Probably the worst run business I've ever seen. NOPE! You really ought to move out and let someone open a business in that space that cares about…

I ordered online before my luncth break began at 12:00. I work down the street from Popeyes in Addison, Il. I did not leave that poor excuse of a restaurant until 12:40!! I got there at 12:10. I pulled up to the drive thru window and gave my order number. The lady told me to go park and they would be out and bring in to my car in just a few minutes. Well by 12:30 I was still sitting in my car waiting! So I went in and was ignored. They took care of the two customers that came in after me, and continued to fill drive thru orders. I finally said "where is my food?" I have been here since 12:10. The, I believe, manager, looks at me and said "give me a minute". Are you kidding me?? I have given you 20 minutes!

Come to find out that part of my order is just sitting on the counter and the rest…

I've been supporting Popeyes since 1970; I grew up in New Orleans, Louisiana. On Saturday afternoon, March 11, 2023 at approximately 2:30 pm, I drove by the windows of Popeyes Store Number 10543 to order chicken using a reward survey. I used the surveys all the time at various stores, at no time until now, the store Manager, Andres, rejected use of my complete rewards survey (purchase of a large drink and 2 pieces of chicken and a biscuit). He told me that I must used the survey at the store where I made the purchased.

This was never told to me; yet, I understand. However, the rewards survey does not literally state that anywhere. Allow me to suggest that, from a marketing standpoint, that Popeyes find a way to include that on the survey; doing so will alleviate confusion; it will provide…

Can someone this "Popeyes" establishment. They are just falling apart at the seams. The drive up window repeatedly takes 20 minutes. The last time I went into Popeyes #5809 Springfield, IL thinking it would be faster but it wasn't, it's a study in ineffective incompetent efficiency and failure.

How can Popeyes Inc allow a franchise to fall apart and not offer assistance vs allowing a "brand" to be known as a failure franchise to it's customers. Your food is good but everything fails to execute, "on-site or drive up" takes 10-20 minutes per order.

I guess that when you turn off your Facebook page because everyone basically hates you. Well I don't actually have high hopes for Popeyes leadership to step-in here, otherwise you would have helped this #5809 restraunt a long time ago but know…

I ordered online , when I arrived they did not have what I ordered . I drove 10 miles to get to the store . I am a very upset customer.

Straight out was terrible.the chicken was so overcooked and hard as a rock.mashed potatoes tasted like they just came out of the refrigerator. and biscuits were cold as hell. Very disappointed and this is the 3 time this has happened at this location

Your location in Flint Michigan on Miller Rd has the worst customer service. The workers including managers curse at the customers, talk very disrespectful. They no longer have menus up inside, they don't sell a lot of foods anymore, and the pop machine is broken.

You have to wait 15-30 minutes for your order. They might as well close for good. I'm never going there again!