Popeyes

Totally did not give me my complete order and cannot get anyone to pick up the phone.

Would have chosen zero if I could. Only 2 employees, ordered online, not warning of possible wait time. Spent more money on gas in the drive through than what my purchase was worth because store wasn't open to go in and get my order that I put in over an hour ago.

I understand keeping staff is hard, but there should be alerts or warnings if I have to sit in my car for over an hour for an online order, with no air conditioning, car about to over heat and so much gas waisted.

On 7/1/23 at noon I pulled up into the drive up order lane at Popeyes. The address is 3925 38th street Moline Illinois 61265. I was the second car in line and I waited ten minutes for the car in front to move.

Finally they moved forward, I pulled up and continued waiting for the person to take my order over the speaker. I yelled in the speaker many times, finally a person yelled back to stop yelling. I was upset from the long wait at this point, topped off with very poor communication skills over the intercom.

I pulled forward to the window at this point and asked if there was mechanical issues with intercom or what is the issue with my order. This was the manager, I told her that her customer relation skills are the worst I have ever seen at any restaurant, period Unprofessional and…

This is in regards to the store on Cheney Highway in Titusville, Fl. This has to be the worst store on the planet. It’s been closed FAR more than it’s been open ever since opening day. HORRIBLE service every time.

Tried again tonight at approximately 5:30. Walked in the door and first thing I noticed was the stink inside. ”. This happens constantly! It seems they are always experiencing staffing issues. Or have been shut down due to inspection failures.

If they truly are STILL experiencing staffing issues then perhaps the rate of pay is an issue?? I service commercial kitchen equipment and have for over 30 years. Im in a minimum average of 30 restaurants a week. Not one of those restaurants are still facing staffing issues anywhere this severe.

I was so looking forward to this store…

m. I stopped to get a blackened chicken combo and a blackened chicken sandwich. Two employees 1 guy 1 girl were at window. I received 1 sandwich and fries. I said I was supposed to get 2, one a combo with unsweetened tea.

The guy was very polite and said he would make me one. And this is what I received (pics below). It was very hard and dry. Could not even bite through it. The second sandwich was also dry with a huge blob of mayo. I was very upset.

That food was over $13 and unable to eat it. This site will not allow me to upload pictures. Send me an email and I can upload those pictures.

My son ordered 2 - 3 wing combos and was given 2-3 piece dark meals instead. When I go back in they tell me all he said was 2 3 piece combos and refused to remake my order! When I asked why they didn’t ask him if he wanted white or dark meat they said they assume dark if you don’t specify.

Two of rhe three employees were very very rude but that us nothing new they are also rude in the Grand Coteau, La location. 61 already !

Need to change your logo from "love that chicken from popeyes" to "Gamble with your order from popeyes" 3 times in a row my order has been wrong while I've stood and watched an employee give extra chicken, biscuits and free large drinks to someone he knows. My storee is always dirty. I think the quality has gone down at this store.

Yes im a frequent customer at the location on 15th and 20th St. Mostly I order inside the restaurant and eat there. The lady that is the cashier in the front of the restaurant is very very rude to customers and people picking up delivery orders.

There is instances where she has yelled and used foul language mostly with older people and the ones who doesn't speak English very well. One of the managers a few times has been in the front with the young lady and allowed the employee to be rude and disrespectful to customers.

Today I was there and she had an issue with a gentleman about sauce for his order. She is very bad for your business. I will no longer be a customer there when she is working.

I walked into the Popeyes at the TA trucks top (13011 Old Hickory Blvd, Antioch TN) and there was a sign on the counter that said be back in 10 minutes. I waited about 15 minutes before I started calling out to the people walking around in the back of the store.

There were 2 other men that were there before me that stated they had been waiting for about 20 minutes and they said someone walked up before I arrived and pointed to the sign (without speaking a word) and walked away. I shouted excuse me and finally the manager (Lorraine) came up and said the person that works the front counter is in the bathroom and I am busy.

I told her I had an Uber order and she told me to cancel it. I cannot say that I have ever been spoken to by anyone with such a rude attitude in a fast food restaurant.…

I went to Popeyes on 7702 sawmill rd Dublin Ohio 43216. I stopped for lunch went inside and stood at the counter for 5 minutes waiting ask the 1 person back in the kitchen and she said I have to wait and

then everyone came in from the outside and then I had to wait another 5 minutes the girl said she would be with me I walked out and will never return to this location you have very poor customer service and employees at this location especially the manager after she told me I have to wait again and the store only had 2 customers in the dining room and 3 cars in your drive through. Very poor

I was a former worker at Popeyes chicken located on Spencer hwy Pasadena TX . I had quit my job due to better opportunities and a better environment due to how I was treated . As I go to pick my check a couple days after I had quit , the manger that goes by ‘esmeralda’ said to me that I will be receiving my check after 2 weeks and to come back by that time .

I went back to my former job after those 2 weeks passed I entered and received 1 check . 51 hours and was only getting paid 10 hrs and 15 hours were missing that I had worked . I get my papers together that were given to me when I clock out and I see that there is another check I should be getting that I have yet to receive .

So I go back and I’m told by the manger again ‘esmeralda’ that I already received my check when I went by the…

We were in St. Louis driving through for the night and decided to get Popeyes cause to try the new ghost pepper wings and sauce. We had our order delivered to our hotel and we received maybe a quarter of our order.

I ordered wings and chicken strips with fries and 2 drinks and a side and I ordered extra sauce. I only got the wings and the chicken strips I got were not the spicy like I ordered, we did not get the fries, one of the drinks or any of the sauces I ordered.

It’s was $40 worth of food and barely got anything I ordered. I was very disappointed and I couldn’t call cause by the time I got the food they were closed. I love Popeyes but this deters me from wanting to get it again.

I just got dinner for my family on my way home from work. I get home I'm missing numerous items. Mashed potatoes,red beans and rice very little sauce. But the WORST part is my chicken is burned old and not edible.

I tried to contact the store for 45minutes and it just rings but their open till 12:00 it's 10:00. I hate complaining bit this specific popeyes number 2838 has ripped me off several times. I want a refund immediately order #67.

This is the fourth time I've went to the Popeyes on S Carrollton and they have the dining room closed before 7pm. Shit is ridiculous.

I went to Popeyes for lunch on 6/27/23 Order a 2 pice chicken with red beans and rice I order the chicken mild pick it up at the window got back to work the chicken was red hot with pepper no fork no spone no napkins no way I good eat it so it went in the trash don't you train your people didn't even get a thank you and look at me like who are you I paid for your company and there salary where do you get these people from.

I WENT YESTERDAY TO YOUR POPEYES RESTAURANT IN RICHMOND CALIFORNIA AND USED THE DRIVE THRU AS I AM A HANDICAPPED PERSON WHO USES A WHEELCHAIR AS I APPROACHED THE SPEAKER A PERSON SAID: WAIT A MINUTE PLEASE, I WAITED OVER 10 MINUTES AND SAID: HELLO? SEVERAL TIMES, NO RESPONSE, I WAS IGNORED, I DECIDED TO GO TO THE WINDOWS AND THERE WAS A CAR THERE WAITING, BY THE TIME THE CAR IN FRONT OF ME GOT HIS ORDER, ABOUT 25 MINUTES, I REACHED THE WINDOW AND

THE GUY SAID TO ME I TOLD YOU TO WAIT A MINUTE, I GOT OFF GUARD AND DISSAPOINTED BY HIS LACK OF COURTESY AND RUDENESS AND RESPONDED THAT THE WAIT WAS NOT A MINUTE IT WAS 10 MINUTES AND I SAID HELLO SEVERAL TIMES AND WAS IGNORED, ALL HE SAID: WELL I HAVE PEOPLE HERE INSIDE TOO, AT THAT POINT I DECIDED TO PUT MY ORDER BUT HE CUT ME OFF BY SAYING:…

stayed at window a half hour Employee and managers stood and looked at me and still didn't come take my order.This is how yall business is run? Rude people.Keep ya chicken.

I arrived at the Popeyes restaurant at 10900 Colonel Glenn Rd Little Rock, Arkansas at 9:20 pm on June 25th. There was a long line of cars. When it was my turn, I ordered 5 meals, two 3 piece tenders.

just the chicken and biscuit as I was told that they were out of French fries. and one 5 piece tender. I asked for BBQ and ranch dipping sauce. I then ordered a two piece chicken combo with a wing and leg, mashed potatoes and a large coke.

The last item was a 4 piece all dark just chicken and a biscuit. 06. I handed the girl a $50 and was looking for the 6 cents. I was then told that they could not accept the $50 bill.

I ended up paying with my debit card. When the girl handed my the bag of food I asked her if all the meals were in this one bag. She responded "yes they are all in there". I…

I bought a 16pcs family meal I had got two red beans and rice and a mash and my red beans and rice was spoiled and my biscuits wasn't done . And I been trying to call and no answer.

Please call me at 586-222-5886. My name is Sheena.

About 3 weeks ago went to your restaurant in Lansing Michigan on Cedar. Paid for a three-piece chicken dinner two of the pieces are wings and almost no meat almost all Bones on it. The other rest of the dinner was cold.

Called your customer service line 877-767-3937 they basically did nothing. Yesterday I called the restaurant itself talk to you a supposedly manager Shannon and then supposedly general manager Maria or I'll get back with you same day they did not they obviously don't care about their customers I asked for a refund nobody could care less terrible customer service I will go to Better Business Bureau and

tons of people I know that used to go to you will make sure they don't you guys don't care about your customers when there's an issue your lossI

Popeyes chicken is to salty can u please cut down on the salt me and my friends rather eat KFC cause it’s not as salty

I stopped at Popeyes located 2420 25th st Gulfport Ms . I pulled up and found drive thru being worked on. I pulled around and there was a long opening past pickup window. I pulled into it to go inside.

I did not get inside good when a worker said “you can’t park there” I did not get the chance to explain I am severely handicapped and did not have my walker with me because I was going to use drive through. The worker called back to manager and said don’t serve him he parked wrong.

Lolita I believe that is the managers name said I would not be served unless I parked across the side alley. She refused to give her name I said I would be glad to leave when I had her name.

I never raised my voice never used any language I just asked for her name. I never had a chance to explain the problem…

Why could i not have my Cajun Buffalo sauce in a container they're pouring it on the wings anyway I just wanted mine in a container. Why did you get rid of the ghost wings?

Visting from Texas stopped with other family members who live in Walterboro, SC. Went inside store due to long wait and line for drive-thru. Once inside lobby was full of people, some angry due to no chicken available. Many employees gathered around drive thru window, cashier seemed very confused, couldn't make change???

WE waited our turn to order told by "confused" cashier there was no spicy chicken available, stated classic was ok, tried to pay with $20 bill, same cashier said can't make change??????? More people came in and left due to "no chicken" available.

No napkins, tea containers empty and no one seemed to care. Yes, there seemed to be a "few" employees that seemed to care but the rest were too busy giving food/drink to family members and friends coming in. I realize good…

I had to wait in the drive thru for 30 minutes before getting services. The inside was closed to only mobil orders. I love Popeyes chicken but it was a big hassle getting it. I was at the store at 13795 Warwick Blvd.

They didn’t give me my sauce when I asked for it and I asked threee times and didn’t give my husband the right chicken. He asked for tenders and got regular chicken. We didn’t receive our potatoes

Came to get a blackened chicken sandwich with cheese and bacon I said here a half hour my first sandwich they gave me was without bacon and cheese I send it back they put a piece of cold cheese on it with a piece of bacon that was 2 in long by this time I don't even really want the sandwich but I took it looks like slop looks nothing like the picture I spent over $18 on my meal that I just had can't get a receipt say that it doesn't work so

I'm really not knowing what I was charged for they had 12 cars lined up in the parking lot didn't know what food went to what car worst service I have ever seen

I feel you have great chicken however the restaurant has run out of CHICKEN. white or the chicken sandwich. The drive thru lines are over 30min to 35 mkn wait. There isn't a reason for the fast food chain to run this slow.

The customer service is often times filled with employees that has bad attitudes as if they Don't want to be at work. Behind the counter is not clean and I often see flies. This isn't sanitary and have received undercooked and most times not given fresh chicken.

The chicken is often old and hard. I have received this service from the Popeyes on Arlington road and Howard St. These locations are in Akron ohio. This will be the reason these businesses will go down. Please send corporate or managers to see for themselves.

I visited store#13693 on 6/24/23 and placed an order at 2:48pm for a spicy 2 piece white meat and was informed by the cashier (African -American pregnant women) that it will be ready in 5mins.

Moreover, it was two other customers having the same waiting g experience. At approximately 3pm I asked the women is my order ready, the women responded in a not so customer friendly manner and replied to me if I wanted regular pieces, I told her no, as I continued Waiting until 3:15pm and requested a refund.

The manager on duty (African-American women with braided hair) was even more ruled and very disrespectful towards me as I told her I've been waiting 25minutes for my order while on my lunch break at work.

Moreover, this location is a new site that I have been in on a few occasions. I have…

Me and my fiance came into the Clifton Park. Popeye's the manager took her order which we had to repeat multiple times because he just wasn't paying attention. He was in his own little world playing with a rubber band that was on his wrist.

Not ringing in the order just looking out into the dining room basically just paying us no mind. Once we told him our order he asks us if we're paying cash or card we both said cash and he said we will not be able to take.

Your order inside you have to go through the drive-through now. We came in to eat because we didn't want to be outside in the heat needless to say you lost a customer.

I WENT TO THE POPEYES IN HAMILTON OHIO ON PRINCETON RD AT 4:00 PM TO THE DRIVE THRU AN WAS TOLD THEY WERE IN THE MIDDLE OF A SHIFT CHANGE AN COULD I COME BACK IN 10 MIN. THERE WAS A CAR IN FRONT OF ME AN 2 BEHIND ME THAT WERE TOLD THE SAME THING THEY LOST 4 ORDER

Went to location gleanoks I want coslaw wasn't available was very mad like around 1:01pm

I was unable to get an order that I had placed mobily. All their doors are locked there are people inside and their drive-through is open but they refuse to open the door they refuse to give you your food You have to drive around. But the drive-thru is 340 cars which is the whole reason you place the mobile order so you don't have to wait You can get it right away instead of having to wait into a line it's completely BS

, Thursday nights are Popeyes Chicken night at our house and I get dinner for at either the Acworth, Ga or Kennesaw, Ga locations. Both locations seem to always be out of something, they're just never consistent from one week to another.

Sometimes it's cole slaw, sometimes is Cajun Rice, sometimes it's dark meat, sometimes it's spicy. I even went to the Acworth, Ga location last Thursday 6/15/23 for dinner and 4 of the NEW frozen Mango Lemon-Aides at 6:20 PM and they told me they were out of frozen drinks for the night.

Left and went 25 minutes to the Kennesaw, Ga location and was told the same thing. Why in the world would a store…

I went to the Popeyes on Cypress Avenue in Redding today. I was in line for 25 minutes. When I got to the window they hadn't even poured my drink. I expected the food to be smoking hot and dripping of oil.

It was neither it was warm and dry. I was extremely dissatisfied

Lobby won't open and it's 11:10 lobby open at 10am . 7212 veterans memorial Blvd Metairie, Louisiana. Lobby is always closing early or opening super late

My husband and I visited Popeyes in Collins Mississippi he asked the lady for the specials she said there were none so he asked did they still have the Ghost Pepper wing’s for 5$ she got smart and said so you do know the specials she was working the drive thru at 10:45 am on 6/22/23 so he declined to order because her attitude made him loose his appetite As for me I didnt get to eat lunch at all we were traveling to see family all night

I went popeyes outlet at compass on 21 Jun the man tie hair served me so rude. I wait for around 10 - 15mis food not out yet just asking is my ready he said already there awhile already I keep calling.

I paid and waiting there seen nos. Food just out yet he said already out I didn't see face so unhappy if not enough staff work also not customer issues complaint to your head why give black face.

I placed my order at 6:07 I payed the cashier he never once said it was a 10,20,30 min wait on the food so upon sitting 15 mins a beeped the horn an the cashiers was walking around like they couldn’t here me so 25 mins pass there still jus walking around no sorry for the wait or anything, then come 6:35 food still hasn’t come up an I want a refund on lady says I can’t have a refund then

manager named Keisha said she doesn’t have the managers card to give me a refund I have to take the food so after I refused that they called the gm to bring the card an I had to wait 10 more minutes for him to show up to jus receive a refund I will never visit this establishment again no Popeyes in Georgia I will stick with kfc after this experience!!

Account #9496821## Popeyes disappointed me as a customer. My order was all messed up. I don't drive when I left with my order and got home it was totally wrong and cold. I tried calling in no answer. Everytime I call customer care I get a run around.

My family order came up to almost 30 something dollars. How can I get this resolved? I'm a 57 years old Man. I depended on Popeyes and was let down. I thought the customers was right. Don't steal my money Popeyes pay up.

I believe store # is 12567 or 12557

This the worst Popeyes I have ever had. The chicken was not Popeyes flavor or quality it was soggy and cold the Mac and cheese was disgusting. I'm so disappointed.

I ATTEMPTED TO MAKE A PURCHASE AT Popeyes Chicken located at 985 Market Place Blvd, Cumming, Georgia 30041. TRYING TO PLACE MY ORDER, AND I SAID PLEASE GIVE ME A SECOND SIR, WHEN I TRIED TO GIVE MY ORDER TO THE DRIVE THRU OPERATOR, THEY WERE VERY RUDE AND REFUSED TO TAKE MY ORDER AND TOLD ME I WAS BEING DISRESPECTFUL.

HOW AM I BEING DISRESPECTFUL, I ASKED? IF I SAID THANK YOU SIR, OR CAN YOU GIVE ME A ME SECOND SIR, I WAS UNAWARE OF WHAT THEY WANTED TO BE ADDRESSED AS SINCE THE VOICE DID SOUND DEEP LIKE A MALE AND

I WAS NOT GREETED WITH A NAME AND I CANNOT SEE WHAT THE PERSON LOOKS LIKE BECAUSE I WAS IN THE DRIVE THRU LINE TRYING TO GIVE MY ORDER THROUGH THE SPEAKER. THEY REFUSED TO SERVE ME, AND WHEN I ASKED TO SPEAK TO A MANGER, THEY ALSO CLAMMED TO BE THE MANGER AND REFUSED TO GIVE ME…

I went through the drive through.After receiving my order and driving off I relize I do not have anything to eat my sides with.Everyone.does not.have all day to keep going through.the drive through to get their complete order.Very poor service.I believe popeyes owes me 10 bucks for ruining my lunch.

-gift card issues -attitudes -no food -etc

My friend and I regularly experience poor customer service and often times extremely rude customer service. These aren't isolated incidents, which make us believe this is a cultural phenomenon at store #11629 at 10551 Big Bend Road, Riverview, Florida 33579.

Please allow me to elaborate on the most recent experience.

I stopped at the drive through for lunch and attempted to order a three piece combo When I asked for two legs and a thigh, I was abruptly cutoff: "We don't take special orders". I was shocked and surprised because this is an order I routinely place. When I arrived at the window, I politely started: "May I ask a question?" The attendant, a slight teenage girl, rolled her eyes and grunted, "What?!". I inquired as to when the "no special orders" rule went into effect and she…

I ordered online, the website said pooler ga. Location was open. I put pick up time at 1045 am. I went to pick I sat for 30 minutes until a man came to the pick up window and said we don’t open till 1130.

I said what the website says 1030 and your window sign says 1030, he said well I don’t know. What kind of an idiot is that. He then said the owners changed. What shoes that have to do with the signs and the website allowing an order to go through when the store is closed.

I then said I wasn’t waiting another 30 minutes just cancel my order. He then said he couldn’t I asked what I could do he said to go back online I questioned how his reply was I don’t know. You have lost my business then I tried to call the number on the website it reaches a medical supply company.

It seems you have…

Every single popeyes location i go to, the costumer service is just horrible. Every single employee has some type of attitude and never wants to help the costumers beyond taking their order, which they do with an attitude as-well. Yall are constantly out of chicken which makes no sense seeing as you're a chicken establishment.

Many people stand in the drive through lane and even the line inside for about 30-40 minutes just to hear theres no chicken and theres no more of many other things. The employees also dont take the job serious and come to work in all different types of clothes instead of the uniform most of them also fail to wear the hairnet which results in finding many hairs in the food.

Overall this place is just very unprofessional and needs to be fixed immediately.

I ordered a 20 piece mixed chicken, biscuits, 2 mashed potatoes & gravy, mac& cheese, & red beans & rice & 1gallon of sweet tea..... I didn't receive no biscuits. butvit was reddish like dey mixed a lil fruit punch in it.

& Popeyes won't answer they phone at all..

The Popeyes in Casa Grande, AZ is terrible. The associates are rude, they provide horrible service and the store is filthy. I’ve given them 3 chances and they have gotten worse with each visit.

I don’t know how they are allowed to stay open with such a dirty, disgusting store.

For the sake of the brand something really needs to be done!

My rating is -10