Progressive

My car was stolen by my kids dad. Just because he was my kids dad, they wouldn’t put it under theft even though I had a police report. So now it’s going to be on my record and I have a clean record.

Second of all, my two tires and rims were damaged when my car was stolen. Not only did I have to pay a $500 deductible but I also had to pay $115 for wear and tear on my old tires that got damaged when it got stolen.

Kept giving me the run around. 2/10/19 I was in a car accident involving 3 cars and I was in the middle of both. Driver that hit me was covered by Allstate but they closed the claim because there was no damage to their vehicle.

The police report says otherwise she hit me and I hit the suv. It was a very minor accident with no bodily injury just a few dents. I was gong to take them to small claims court but Progressive said not to so I didn't.

Progressive said they were going into arbitration and it would take around 4 months. I called around 2 months later to see what was going on and the person I talked to said it just went into arbitration 3 weeks ago.

It's been months and no letters or any correspondence of any kind. I called the woman who handled my claim and after many attempts…

My name is Craig Corkery . I am Jamie Jo Corkery father and she is a customer of progressive insurance . She had a claim back in February of 2018 . The claim is still disputed . I would like to have a conversation with the CEO of your company to try to finally resolve this claim .

It has been seventeen plus months and this claim needs to be settled . We have dealt with several people on this . I wanting to talk to the CEO to see if we can get this resolved . Thank you for your time .

My name is Craig Corkery . I am Jamie Jo Corkery father and she is a customer of progressive insurance . She had a claim back in February of 2018 . The claim is still disputed . I would like to have a conversation with the CEO of your company to try to finally resolve this claim .

It has been seventeen plus months and this claim needs to be settled . We have dealt with several people on this . I wanting to talk to the CEO to see if we can get this resolved . Thank you for your time .

Worst service ever received

I had a flat tire today and requested for a road side assistance Progressive redirected me to a third party named D A AUTO SALES AND REPAIR first they said they will be at the car in 90 minutes And then I waited 90 minutes and called them back and they said the person was will call me a back on my number After 20 minutes I received a call and they said it will take another 60 minutes I called up the progressive service again and asked about this They were so reckless and asked me to cancel the service and book an other one and they mentioned the other new service might take more 90 minutes Then what is the use of road side assistance if you are taking hours to get the service This is a horrible road side assistance I ever received

I hate your commercials, especially the one, 'You're not my dad. It's too negative.

I filed a claim due to an accident. I was assigned Breanna Grigsby as my claim rep. I have been with progressive for more than 10 years and have filed claims in the past and have never had any issues.

Breanna reaches out to me and took my statement. I then dropped my car off the next day at the autonation garage in chandler AZ as she suggested for repairs. I trusted progressive to take care of me. I was able to drive my car just fine to the garage.

When I went to pick up my car I had issues switching gears and there were loud noises coming from my engine and my car made a grinding noise when I placed it in park. I brought this to the garages attention and opted to leave my car there as it was not in the condition I left it in.

I called progressive and let you know. I was told no problem…

I used the road side assistance for a tow on 7-29-19. I was not happy with the process of scheduling the tow and I waited over six hours. I used the app as suggested and was told on a call back that there was no record of my reported claim.

The last three hours of waiting were in the parking lot of a closed restaurant next to an interstate and a truck stop. I am now getting my car serviced and am being told that there are more issues then my original one.

I am being told that the rear end of my car is shot and that it is due to an improper tow.

I have had a claim since May 19 and the adjustment and investigator continue to give me the run around and try to prove something is wrong with the claim.. They have both made wrong insinuations to my friends and family so bad that i talked to an attorney last week.. I don't want to go through an attorney that will take money i need to pay the boat off but i will do that if they don't stop trying to prove i did something wrong when that didn't happen..

Charles Mathis 615.766.7534 Progressive Claim: 19-1232538

To begin, I originally filed a complaint in May, hitting a deer. Once i realized I had a deductible on my comprehensive, I decided to fix my vehicle out of pocket. Fast forward 2 months, I hit another deer last week.

The headlight I fixed from the May accident got busted again, and this time I punctured a hole in my radiator, and my engine blew. When I filed this claim I stated this originally before anybody came to look at my car that my engine was gone.

The rep came and looked at it and only wanted to pay out for the cosmetic damage done, he didn't start the car to listen to how the car sounded or see the radiator overheat. He looked and saw I had no oil, or antifreeze.

He stated that I needed the car taken to a garage, and have a mechanic look at it. If it was determined that I had…

c. last hyndai with youngest daughter diamond. I am of sound mind, good judgement, intelligence walking caring for my self and have been . Please check for claims personal identifications stolen many valuables 202 535-1100 ask to have me paged insist or leave a written message do come in and visit insured/therapy. Thanks catherine

My auto was in two separate incidents, so I had two separate claims, upon picking up vehicle up from the body shop, who did a terrific job. As I drive out the lot down the road my vehicle is making this strange noise,this never happen before.

Well they diagnosed as it being my compressor, well immediately your ADJUSTER stated it had nothing to do with accident, well it did!! I met with him yesterday on 7/17/19, with his unprofessionalism manner, and his( RACIALLY STEREOTYPING COMMENTS), like I was beneath him.

He then preceded to explain to me the parts that had been replaced on the vehicle, that he didn't want to replace. IF THIS WHO PROGRESSIVE IS I WILL NO LONGER CONTINUE TO BE A CUSTOMER. IN FACT IF NOTHING GETS RESOLVED WITH-IN THE NEXT 24-48 HRS, I'VE ALREADY REACH OUT TO (Ms…

My truck was stolen after it was found I was told by my insurance agent to go look at my truck and if nothing was wrong with it.they was nothing I could do.and they wasn't seending a adjuster to look at my truck.long story short I lost my truck.

I have been a customer since 2004 and made a claim on my boat in which was damaged from the result of hitting something hidden below the water. The adjuster measures the shaft with a instrument used for precise measuring.

The tool has no proof of calibration and the adjuster has no certifications for boat motors. He makes the decisions and doesn't ask the shop for their input even though they have certified mechanics. I know I hit something without a doubt.

It ruined the lower unit beyond repair. The adjuster told me that he couldn't make a claim without physically seeing the boat so we set up a time but he denied the claim the day before and never came to look at the boat for damage.

He only seen the lower unit that was removed by the shop. Pretty sketchy to me but it gets better.…

Hello, I am catherine and i need a visit from a representative , i was a hit and run brake failure car accident near death experience , this was a few years ago and i have been put in a nursing home 202 535-1100 ask to have me paged leave a written message last four ss#2619. e. w. 20001 .

P_lease ignore any other messages to forward and contact another number /or e mail . Thanks Catherine Cooper-Wright , ?? about email interruptions and mail /phone please insist

My truck was stolen I went to the office in Vernon Al told my agent my truck had been stolen and it had been found in another state. I was told they wasn't going to send a adjuster to look at my truck.told me I had to go get my truck and see if eanything was wrong with it.im not no adjuster I'm a costmer.to make a long story short I lost my truck.and I would like to know why it was not handled differently.

I’ve been holding onto this information for a long time, but didn’t want to seem like I was seeking revenge on my Ex. I’m writing to express concerns about the culture in the West Palm Beach offices. In 2016 my Ex came home and gave me detailed information regarding an accident involving Anne Coulter, and a wealthy elderly woman in Palm Beach.

It involved the elderly woman rear-ending Anne’s vehicle. My concern is that your agents are not only accessing files they aren’t assigned, but they are also sharing private information about others. Anne Coulter was not the only celebrity I was told about, and I was also told a lot of information on other celebrities files in the South florida area.

It also concerns me that I truly believe my ex accessed my file on more than on occasion prior to…

Two actual living humans and another fictitious one were added to my auto insurance. This caused my auto insurance premium to drastically increase. I spoke to Jazrick in the Underwriting department who tried to tell me why these people were added without my approval or knowledge.

I would think that in the 21st Century an insurance company the size of Progressive has the capability to check on the status of the individuals added to my policy. If they had checked, Progressive would have discovered that one of the individuals is a 92-year-old woman with her own insurance policy. The other individual I discovered is a 20-year old college student.

I now feel that this entire situation is a scam an I'll be dropping my Progressive insurance as soon as I find another that doesn't try to scam me…

well unfortunately saturday night june 29,2019 my husband had aheart attack and totalled the vehicle around 8 pm ended up in hospital. 00 payment. i would really appreciate this to be taken care of . i had already iled a complaint with the nh insurance commision. thank you teryl ouellette

My complaint today is progressive insurance is a terrible company I was involved in a car wreck both parties use progressive insurance my claim was denied because he didn’t answer his phone he never reported the accident they said but they let it slip one time that there was two different case numbers a second report had been made without his cooperation they said they could not do anything about my case Without him they couldn’t prove who was lying and

telling the truth about the accident the police report says he was at fault I just need my car fixed it was totaled I won’t what my car was worth and aggravation I’m not having a car is been three months now I still don’t have a ride thank you

Claim # 192409244 The Auto Club, LLC. is lienholder of a total loss unit on February 2019, 2005 Dodge Caravan 1D4GP45R25B401833 We are in June and still have't get paid, we made serveral phone calls but not response from the Reps. We have dates and times we been calling but they are not responding. we left several messages to Kathe Weaver and Mr. Dillon but not luck. the car was towed away since Feb right after the accident. knowing there was a lien applied on it. Before we move forward to Small Claims Court please send payment to the Auto Club, LLC.

Mr. Dillon has all the documents since months ago. Thanks for your cooperation in this matter

You can contact me at 954-336-0101 Mary Satzman. or via email at mariethals@yahoo.com

I found while reviewing my auto policy your agent had taken without my asking, full coverage off of my new leased car. After reviewing the recoding of our conversation. The five day waiting period was waved for full coverage. I am appalled that a agent could be so careless with something that important.

I asked my adjuster to get comparables close to the mileage of my vihecle, last Friday. Monday I called to see if he recieved email. He stated he did, I will received it in 72 hours, 72 hrs later he called telling me he can’t get comparables close to my car because the computer chooses comparables for him.

Two of the three comparables that were used are over 50mile difference in milage. I’m asking for a fair market price. I also asked him to email me what he was stating, he kindly refused and avoided the questions. He asked me to wait for the other persons insurance and if I was not satisfy only then he can add diffrent comparables.

I used to be an adjuster for State Farm and if I ever acted this way would have been fired on the spot.

I have been a Progressive customer for YEARS. I live on a fixed income. My budget allowed for a renewal payment from the last premium I paid. A driver on my policy got one speeding ticket (first one in YEARS) Progressive doubled my premium and I lost my safe driver discount.

Read the fine print carefully. Only the principle driver gets all the accident and other forgiveness benefits. No other drivers allowed. Flo is high maintenance

and now is my RV got damaged during all the rain storms we had this year I'm having to relive this nightmare all over again disrespectful people call me a liar I got claims adjusters calling me at the beginning calling my wife saying yeah this is Joe have James call me back. My wife sends me a text saying you better call this chilled person he sounds pretty pissed off I didn't know no Joe I called him back come to find out it was from Progressive!!!!!!

of course my claim was denied right away because of some device that the supervisor Meetup which is not manufactured or made or even available for RVs I spent two weeks trying to find this part which doesn't exist which could have caused the problem and after correcting them on their fictitious reason!!!!

And then it was on to evidence…

I am very sadden and upset that Progressive Insurance has failed me for the 2nd time. The first time was back in 2014, the second time in on April 12th, 2019. Both claims are identical. After vehicle repairs, my cars have been illegally switched, this is a well planned conspiracy act of retaliation from the car dealerships due to complaints submitted against the dealerships and some staff members.

My 2012 was changed and switched to a 2008-2010, costing me $28,000 investment, and now the exact same thing was done to my 2018 250 CLA Mercedes-Benz costing me a $58,000 investment. Progressive have failed twice to catch these dealerships committing Felony, Frauds, and Crimes.

I have submitted everything that I should have as a consumer. The professional dealership have illegally changed out…

I’ve been trying to get some sort of progress made on my claim, however it seems as if Progressive is only trying to find a way so they don’t have to pay out. David Cline has even went as far as to try an intimidate myself and others.

The questioning is way out of line and has nothing to do with the claim whatsoever. Tower was unhelpful as well and really didn’t seem to care about my concerns. I’ve asked for Mike Towers supervisors contact and as of yet, continue to get the run around.

I have had this insurance for nearly 10 years. After this insurance claim I will be looking for another insurance company. Oh we change the way we handle claims now. You drop off your vehicle, you wait to be picked up by Enterprise Car rental.

the rental company takes you to a parking lot of rent a wrecks with scratches and dents. Your insurance company sent you to this dump. take pictures, make sure you have evidence that you didn't wreck the rent a wreck.

Once you complain, it's as if no one gives a dang about the experience of your paying customers. You drop off a vehicle that your family of 4 can fit into, and basically receive a car you can't transport your family with.

When you speak with agent they tell you other companies make you do so much more. Really? I wish I could give…

Lying SOB's at this lowlife,low down ,sorry ass place.Nothing but lying SOB's.

Can not gilet a call back from no body this so called agent's name is desiree marciel do not know what kind of insurance this is but I never had to chase down a agent before.will somebody please help mey claim number is 19-4727578. Nmy email is timothyombrew@gmail.com or561-262-3664

00 a year since about the late 90's counting Security Mutural because they are both the same insurance. I have had no accidents, clean driving record. The main reason to make sure I have this when I need it. No worries or stressful situations, because it is detrimental to my health.

The 25th of April my car was hit while parked in a shopping parking lot, by a Xtra large commercial truck with a flat bed that carries heavy equipment. This was negligence to try and park a big rig in a busy shopping center when there you suppose to park down further.

The party at fault will not comply with NC Insurance Commission laws meaning 24 hours to report a auto accident, I have had to fight with this company and the moment I let my insurance know after the 24 hrs. I shouldn't have had to deal with…

I have insurance with Progressive and I called last month to change my due date for my insurance policy and I was told that I couldn't change the due date. I explained that I taught school and that our pay date was the 5th and 20th of each month.

I also explained that I had been making arrangements with a relative to ensure that the monies were in my account; however, this arrangement is no longer feasible for me to continue and therefore, I would like to have my payments taken out of account on the 5th of each month.

When I asked your representative why this couldn't be done, she really couldn't give me a definitive answer. I'm again requesting that my due date be changed to the 5th of each month and if this can't be done, then I will have no choice but to look for another insurance…

MY GEICO EXPERIENCE

It could not have been a more unexpected occurrence. Three weeks after purchasing a new car, another Driver unsuccessfully tried to make a left turn in front of me at an intersection, and caused me to hit them. However, it was not the other Driver,obviously at fault that caused me the most pain: It was my Insurance Company, Geico.

Right from the start, it was one bad experience after another, and most of the came at the hands of the Adjuster, Mr. Dumas, whom about I made several calls to complain about his behavior. After I called Geico, he called me and informed me that he was going on vacation, and would call me in two days when he returned. My first thought was why was he the only person who could handle my claim in all of Geico? Why do I have to wait? When he did…

I enrolled in auto pay when first signing up on Feb. 13, 2019. 18. I called progressive and spoke to a Preclia, she was rude, and no help at all. She said that my payment went back and I needed to call my bank.

I tried to explain that this was progressives fault and not mine. She would not listen to anything I had to say. Why would you put someone like this in customer service. It only hurts your name. 00 in my checking, so I call my bank and spoke to Becky who went over my account and said that there were no returns to my account.

I tried 2 more time contacting Progressive without any resolve. I had my bank account on my computer screen and saw for that entire week, the lowest my balance ever got was only around $300. and I have proof, if needed.

I am a disabled senior, oxygen…

If could give 0 stars I would! I spoke to 5 different people today about a hit and run that happened to my car and they were of no help. I have been a loyal customer, never paying late, no accidents, and they just turn their backs when you need them. Fuck them

I officially feel like I am getting the run around. I had to renew my policy and change from TN to NH since I moved.

First issue is Progressive never contacted me to let me know my insurance lapsed for 2 months. As soon as I found out 2 weeks ago I renewed it and they gave me an updated policy. Ironically enough over a week later I hit a deer on my way to work.

I have never gotten into an accident before then. 00 to fix so I called it in. Progressive took over 24 hours to send an insurance adjuster. Then took another day just to give me an update. Then the 3rd day they call back asking me questions and proof that I hit a deer.

If I had before and after pictures of my vehicle. and then asked for my phone records, time card, supervisors number and people I work with information. Like is…

I was a progressive policy holder for 3 or more years.. I missed my payment On March 30 2019 resulting in my policy being ended. I end up paying the balance due March 31st 2019 instead. Although Ive been with progressive for years my policy was not reinstated and when I went to start a new policy my rate was doubled.

I am disappointed after all the money and time I spent with progressive nothing was done to get me reinstated. I would never recommend this company to anyone after how I was treated. 00. That is disgusting and greedy for a company to do.

On June 30,2017 my truck was stolen and recovered by the local police at a scrap yard they cought the gentleman that stoled my truck and progressive insurance will not give my $1000 deductible they keep telling me their it's under investigation but the detective that's on the case indicated the case is closed..so here I am 2 years later still have not received my $1000 claim number 17-4634590. To me it's a thieft in a company

Hello my name is Santana Chacon and my policy number is #924512861.

I am filing a complaint with progressive due to the billing of our new claim that is highly unreasonable and also because of the lack of help my husband has been getting after being a victim of a very trumatic hit and run accident. Currently our new claim is the amount of $915.91 due on the first of April which is in 2 weeks. I am a college student and my husband serves this country as active duty service member of the US Navy. His very high efforts providing for his family brings me to tears knowing he is struggling to pay our insurance that has risen hundreds of dollars because of an accident he had no fault in. Which took place when we decided to visit our loved ones in Ohio where we both grew up. After the accident…

I want to file an official complaint against Renee Dekarske-Claim number 19-4708021-I want her off my claim as of today 02/28/2019 She has continually harassed me about my medical expenses. The first time I spoke with her she wanted me to sign off that day (2 days after the accident) and not pay any medical.

I was hit at a complete stop by your insured Andrew Missal (policy number 901638283) and he was doing approximately 35-45 mph, he was also ticketed for failure to yield. I have whiplash that has caused me to miss work, driving 15 miles one way to my chiropractor appts (on my lunch hour) extreme dizziness, fatigue, migraines, sleepless nights and depression.

Not only has she continued to cause me huge anxiety, she constantly states that they won't pay my medical expenses. I have…

99/month. My first installment was taken out at that rate. The customer service rep told me during the process that electronic paper work would be e-mailed that I had to complete which I did. My next payment was taken out as agreed upon. 83.

I spoke with a representative on February 18, 2019 regarding this and was told at that time the additional cost was due to EFT not being signed. I inquired if that could be handled now and the response was yes.

I went through the process and was assured that the cost would be reduced. I checked documentation regarding my policy the next day (2/19/2019) and there were no changes. 00 would be taken off but the remaining balance would have to be paid because I needed to caught up the policy stared in December 2019. No payment was missed.

I am hoping…

I just signed up for Progressive. Money was already deducted. Signed up for user name & password and I keep getting messages to reset my password. don't want to reset it. Can't open any of the messages received from Progressive on my laptop.

Lady was being Extremely rude to me, So I asked customer service to cancel the policy. She put me on hold for 15 minutes. I called back and got the policy cancelled. If this is the way you treat your customers, I'm glad I cancelled.

I just had a representative named "Cody" call my place of work looking for information regarding a policy that may have been put up for claim. My place of business does NOT carry insurance like the other Farm Bureaus across the state, we have had to partner with another agency to offer members coverage.

When I explained that to Cody, that we have NO RECORDS of ANY type of insurance, he got beligerent. After also telling him that policy numbers will not help either I was told "Thanks for your useless time" and he hung up on me.

I work in customer service all day as I'm sure Cody does, his attitude, while I understand frustration, was unprofessional and unwarranted. I actually had in mind to start looking for another insurance company and I will NOT be checking Progressive now if that is…

Been a loyal customer for 4 almost 5 years. When I moved to a different state I was told my payments out to up from $121 to $140dollars. I was supposed to receive a letter in the mail about signing a form and was told it I didn't it would go up to $186.

I signed the form and the never received it and my next month's payment jumped $224 !!!!!!!!!!!!!!!!!!! Woo I canceled the policy. I now have Geico much cheaper even as a new customer then a company I had been insured with.

15 not even 30days after the policy was canceled and that they have sent it to collections but I have received nothing from them in the mail. My credit score is decent I pay all my bills on time. THis is the first time I've had a problem with a payment and didn't want my credit ruined to I paid the balance.

When…

Been with progressive for well over 20 years my rates have been increasing every policy renewal to point its over doubled in the last year. I called representatives but they basically got a I don't care attitude but maybe this is how your company is now. I will be dropping progressive!

Bad company

com

I was unfortunate enough to hit a rather deep puddle driving home last weekend in my 2013 Nissan Altima. Resulting in over 2 inches of water coming through the firewall and through the bottom of the steering column. My boyfriend and I tried to dry it out as best we could with towels and a wet dry vac.

I called in to see what we could do about the potential damage. I was told by a rep. To dry it out as best I could and if I still had issues I could take it to a body shop or detailer to see what they can do.

I had it looked at by my local auto body who informed me the only way you can asses the damage is to remove the seats and carpet. Potential issues being wire damage, corrosion, and mold. I then called the insurance company back to file a formal claim.

After 3 days of phone tag I was…

I OPENED A WINDSHIELD REPORT YESTERDAY 12-5-18 AND WAS SCHEDULED WITH SAFE LITE AUTO GLASS AND WHERE TO BE HOME BETWEEN 1-5PM FOR TECH AND THEY CAME AT 2PM. LOOKED AT THE GLASS AND SAID YES IT NEEDS TO BE REPLACE, AND WE NEED TO SCHEDULE YOU A SECOND APPT.

TO REPLACE WINDSHIELD, MY COMPLAIN WHY DOES THE COMPANY NOT SEND A WINDSHIELD OUT WITH THE TECH IN CASE IR DOES NEED TO BE REPLACED, VS WAITING FOR TECH AND THEN I A KNEW IT NEEDED TO BE REPLACED? AFTER THSI NEXT TIME I WILL NOT AUTHORIZE YOU TO USE SAFELITE AUTO GLASS IF THIS HOW THEY DO BUSINESS?

My wife (Anita Kline) was involved in a vehicle accident with a Progressive Insurance customer. The other driver was at fault. We took our damaged truck to Lincoln Auto Shop in Plymouth, Indiana for its appraisal. The condition of the truck was a smashed door on the passenger side.

The door would not open, however, the truck was still very drive-able. It was obvious by looking at it that the door was not going to open. The inspector had the shop force the door open. This broke the piece which allows the door to stay shut.

" This made me think that he may have gone a different route than break the door. Before the inspection, we had told Jordyn, the adjuster, that we wanted to keep the truck. We were basing this on the condition of the truck before the inspection.

When I went to pick up…