Qatar Airways

specially mr dipak gurung and that bald manager or supervisor of qatar airways staff at ktm airport are very rude and unprofessional,please give them good training of customer service and connecting flights knowledge

Tram reling on 14th April from Doha to JFK seat no 6D flight no AA 8131. My seat automatic seat adjustment was not working though you crew member adjusted as seating mode. I have travel as seat mode. I could not adjust as sleeping mode.

Reason of this back pain.

My husband travel with qatar airways , and i dont know how luggage was handle but the handle of his luggage was broken. As much as you pay expensive air ticket and end up with broken luggage. Airline should monitor their employees doing luggage’s.

I HAD FRIENDS FLYING FROM AUSTRALIA 23 APRIL 2023, THEY GOT TO DOHA 24 APRIL 2023 THEY MISS THERE FLIGHT TO DECLARE THERE GOODS WHEN THEY GOT TO GATE TO GET THERE FLIGHT IT WAS CLOSE BIG DEAL QUATAR GAVE THEM MEAL VOUCHERS AND WIFI, NEVER MIND THESE PEOPLE DID NOT SLEEP THEY WERE ON FLIGHT FROM AUSTRALIA 14 HOURS NOW THEY HAVE TO WAIT FOR NEXT FLIGHT ON DOHA AIRPORT 19;55, THEY WERE SUPPOSE TO BE HOME TONIGHT IN SOUTH AFRICA, NOW THEY WILL ONLY HOME TOMORROW, YOU DON'T EVEN OFFER THEM A PLACE TO GO AND

HAVE A NAP OR TO REFRESH

You buy a ticket from the "worlds best airline" but they have you fly with some budget carrier like Finnair. The boarding card said that my seat was in row 59, but checking some, obviously outdated info on seatguru, the aircraft had only 56 rows in economy class.

Actually, row 59 was even not the last row... The F***ing Finnair has put in a LOT of more rows in that plane last year (fact), and if you do not want to be in a extremely tight and uncomfortable seat for nearly 7 hours, DO NOT book Qatar between Helsinki and Doha.

My back still hurts from that horrible flight...

Worlds best airline? I don’t think so...

20 am, we got no confirmation of these changes eventhough they said we were emailed but we clearly weren't emailed, we had an extra 24 hours added to our journey which was such an inconvenience, my husband had just buried his mother and was still grieving, staff were of no help whatsoever, this should not have happened and no one will reply back to our emails, we want a full refund on our tickets as our journey was ridiculously long and

unnecessary, please reply back to my email,

Travelled from Mar 24-April 9 from Manila to Rome on Qatar Business Class. ; all Filipina crew were very very very noisy led by the senior purser (hey girl! Etc); no help was extended to me as a business class passenger, treating me as if I were an economy class passenger.

Not the best crew, pls investigate who they are. No food, everything you ask for seem to be unavailable—-what the heck! Paid for business class to be treated like an economy class passenger!

We travelled on a long flight journey from Oslo Norway to Australia( 14 hours) with my family ( my missus and 3 kids ) there ages were 4 , 2 and 7 months . I was shocked to see on our long flight of 14 hours from doha to Australia we did not recieve a seat in the so called family areas where we could have a basenette for our 7 month old baby to sleep .

We did a walk around the plane when this was full and noticed that there was only 2 families with kids on this flight and the rest of the seating where the basenette could be were occupied by normal people . I was very disappointed about this as I feel families should have the right to have these seats so there babies can sleep and lay down .

This also happens on our long flight on the way home , we did not receive seating were we could…

I am trying to claim my compensation for over 6 months now for 3 tickets. Our flight was delayed for over 3 hours and we had several unforseen expenses that we had to pay to make plans to get back home.

I have send several emails. I dont get any feedback at all. How is this possible that you have a policy and dont commit to it?

Baggage delayed for 3 days and since Oct trying to get my compensation but they keep on giving so many excuses even after sending all required documentations.

I Travelled from Doha to Delhi and they lost my bags for 57 hours . They Mishandled my bag and I had to face a lot of problems Bcz of this inconvenience of Qatar airways. And again they want to me go to Delhi by myself they told me they can’t deliver it.

Bcz my hand bag was also in the plane . So I’ll provide you all the proofs of payment. So who’s going to compensate me …???? And they Damaged my luggage’s too . Who gonna pay me and when????

Hello i have booked a flight from RDU, NC, USA to Hyderabad, India and due to some reasons i have cancelled it immediately with in an hour. But i got the partial refund and then I called immediately to qatar that i got partial amount. They said that there is glitch on your end will refund full amount. I have been contacting customer care since 2 months and they said they escalating the issue to refund team many times but no help from your end and i did not get my amount back. It is so frustrating that it is taking forever for such a small issue.

Take this as priority and help me get my refund.

Booking Ref: PROE9L

I traveled on 4/13/2023 Doha to lax on Airbus 350 1000 surprise to find seats are very tight and leg room was uncomfortable. I was unable to get off when front seat was reclining. Passage was smaller and hit three times by service cart. Service was below standard.

No one cares if service lights are on.. my request for coffee ignored with reply will bring to your seat which never happened.

Finally I walked to service area and served Luke warm stale coffee. Supervisor came once only to enquire my next seat passenger who find fly bug in her meal. Seams like they were short of staff and service was not there priority any more.

Will not fly with Qatar Airbus 350 1000 agai.

We RLJ Wilke WGVVVT and Y Wisman KNRJR7 had the flight QR665 from Colombo to Doha on April 11. We were in seats 30K and 30J

Both seats had a non functioning recline system, so we had to sit straight for 4.5 hours and the passengers in front of us had their seats reclined so it was not possible because of the very limited distance to watch something on the entertainment monitor. When we asked the stewardess she told us there were no other seats available. We find it unacceptable that a 7 year award winning airline can that easily deliver such a bad service. The seats recline system must have been broken before departure and even also during the flight(s) before. We are very disappointed and request refunding or at least compensation for the high inconvenience we had to experience.

The airline committing illegal actions. Stole my money, threw me to survive in a foreign country, broke my plans

Good afternoon I would like to share a review about the airline that disrupted my plans, changing my life, and left me to survive in a foreign country.

12/15/2022 I purchased 2 tickets for a Qatar Airways flight: - booking number - M6UDDS - direction - Istanbul-Hanoi (flight number QR 242) with connected flight in Doha (flight number QR 982) - date - 12/27/2022, 2 passengers).

I arrived at Istanbul Airport 2 hours 45 min before departure, at the check-in desk I was 2 hours 15 minutes before departure, had all the necessary documents for entering the host country (Vietnam): a passport, a ticket, a visa for a period of 1 month, medical insurance. The documents were presented at…

Good afternoon I would like to share a review about the airline that disrupted my plans, changing my life, and left me to survive in a foreign country.

12/15/2022 I purchased 2 tickets for a Qatar Airways flight: - booking number - M6UDDS - direction - Istanbul-Hanoi (flight number QR 242) with connected flight in Doha (flight number QR 982) - date - 12/27/2022, 2 passengers).

I arrived at Istanbul Airport 2 hours 45 min before departure, at the check-in desk I was 2 hours 15 minutes before departure, had all the necessary documents for entering the host country (Vietnam): a passport, a ticket, a visa for a period of 1 month, medical insurance. The documents were presented at the check-in desk to an airline employee. Qatar Airways employees refused to check me in for a flight due to the…

My luggage was delayed by 15 days and they got back to me after 3 months just paying only the expenses not offering any other compensation for the delay of delivering the luggage causing so much issues during Christmas holidays its the worst airline I had to deal with no one cares.

Hi I'm hari Kishor Mandal I buy ticket booking reference KS3Q4C Ticket number 157-1020772722 KTM Tribhuvan Airport to DOH journey date 01 Apr 2023 time 02:15 but flight to much delay 9 hours

com ff 521830702

I went to San Francisco international airport and I was checking in with these girls named Jessica and Hafsa Jessica told me that I don't need a vacation card but the other girl told me that I needed a vacation card my question is why did your worker give me wrong information and then later not even say sorry to me.

I will never come back.

Also please tell your workers to show respect to the people who pay you for a flight.

I spoke with Michelle B in reservations. She informed me that I would be receiving a voucher for cancellation of my tickets. I received an email stating I would be receiving 1/2 of the ticket price after paying $700usd for the cancellation.

I have been calling and sending emails and have not gotten any assistance. These people clearly hate Americans. They are very rude and unprofessional. The second lady that I communicated with was yelling at me. I read so many great things about this airline.

The customer service at Dulles airport was awful. Everyone has an attitude. The customer service standard is very low. I would like to address this on a corporate level. I am going to record my conversations with these people for the world to hear.

00 GMT RQ 328 LGW to DOH on 17 March 2023. 25 GMT 18 March 2023. We were on board but the plane did not fly and after 3 hours they request us to come down from the plane. In the Airports, we r waiting but no decisions came from the authority. 00 to the airport.

00 but the authority did not provide us the surety to fly. 15 from Heathrow. They arrange insufficient transport for our transfer to Heathrow Airport and most of us including the children were still waiting in the rain. The experience was painful and no one got help from them.

This delay changed our all plans. As per the previous schedule, had to reach Dhaka on Saturday morning 18 March 2023 and my plan was to attend the office on 19 March 2023 but due to a change in your schedule, I reached Dhaka on 19th March Sunday evening.

It…

QATAR changed my ticketed flight times and offered “get a refund voucher with 10% more value or a refund”. The voucher option did not appear on their website, so I opted for the refund. QATAR only refunded 60% of the original fare.

For over one month I have been trying to get my Full refund for the original booking that QATAR failed to deliver. case reference: CAS-2295605-W4J6Z2 BEWARE – Such business practices suggest a degree of risk when flying with QATAR Airways.

Booking Reference:-MZ7HWR Flight from London-Doha-Phuket -Fine Phuket-Doha- Fine The 2nd flight Doha-UK I got bumped off the flight as I got to the departure gate on time might I add. I was extremely upset as I had spoken to your UK office twice before departure to ask if there was enough time to make the connection.

There was, but none the less a dozen of us got bumped off the flight. No apology, no vouchers for food, no access to lounge. I had a taxi booked to pick me up at Heathrow, I had paid to reserve my seat.

Missed a meeting and got back to Cambridge at 5pm. Day wasted!!! This is not acceptable, I was Recomended Qatar airways and did not want to be in this position. Your staff acted as if it were a common occurrence and fate accompli! Given this treatment.

Some compensation…

My PNR is 24UZ7K My return flight on 2q2nd March from Doha to Montreal was a unbelivble story. My seat number H 17. In lunch time they had only vegetable food as chicken was not available. That was fine. But at dinner time the air hostess served me chicken which was actually mushy veg curry but the sticker written chicken.

When I pointed out to that air hostess she was rudely telling me that it was chicken not veg. I told her to try it. She rushed to her supervisor a black gentleman who came and rudely accused me for bad behavior to that air hostess which is totally a lie.

Then the supervisor tried to push me to accept that veg curry as chicken. It is a chicken Korma he insisted. Rudely threatened me of warning. My next passenger who got chicken got chunk of chicken in white cream sauce…

On 8th March I travelled from LHE to DFW vide PNR no.OTX5ZN as silver member.I travel on this sector almost twice a year.I have never seen your staff on Lahore airport asking priority passengers to board before zone ones.Lahore is the only city were priority passengers get the chance to board the aircraft only after all other passengers have boarded.

I would like to drop a note regarding a recent experience I had on a flight from Colombo to Doha. I met Rafyza Tulniza (122730) who was very friendly. She came to me first with a glass of water and big smile.

Through out my flight I saw her catering to the needs of the people not only me but all with a smile. i wish her every success in her job.

Im a Canadian citizen, but my wife and daughter are Iranian citizens. Stuff member Nadem asked to show hotel reservations requested for Iranian citizens to provide to enter Qatar, despite our final destination was Malaysia. I show our hotel reservation in Sheraton Doha convention center.

The hotel listed on a Discover Qatar website, but Qatar Airways employee did not realize that right away. He sad he should e mail to immigration Qatar to get conformation that this specific hotel is accepted. We have been asked to wait till e mail respond received.

Despite my multiple approaches to Qatar airways stuff questioning about conformation,I have been told to wait. I asked to show e mail from Qatar Immigration, and my question made Nadem very angry,He told me that he doesn't have to show mw…

Qatar airways Bangladesh staff behavior was utterly unprofessional. All the ground stuff behaved with me and my wife so badly and created a situation that caused us miss the flight QR 639, AR 763 and AC 327 on March 20, 2023.

They didn’t cooperate at all to let us go to the immigration and excuse was excess carryon weight. They caused us to miss the flight by all means that cost me more than $6000 Canadian dollars. We had to buy tickets from Emirate airlines with a very high price.

My joining to my office in Canada was also affected due to missing my flight. All the office staff were completely uncooperative. We are rating the service as 0 out of 5. As a reputable airline we did not expect anything like this in my wildest dream and therefore we are asking for compensation and proper…

I am a privilege club member and traveling with Qatar airways for years now. Recently I had to change the itinerary for an upcoming travel and ended up cancelling the booking and took refund as voucher. Now when I tried to do a new booking using this voucher, the website wont let me do that.

Calling the customer service , the agent helped in choosing a new itinerary and provided the confirmation code. Its been 8 days now and I having been following up to get the tickets and so far no updates or proper communication.

If this what happening with a loyalty customer then I cant imagine the case of others. lack of proper information on website is a huge problem with Qatar airways , tracking the rules are extremely difficult. On the customer service call center side, there is no way to…

Good afternoon,

My name is IRINA MANCIULESCU, I am from Bucharest and I am member of Qatar Airways- no. member 540194735.

Also, my husband ION MANCIULESCU is member of Qatar Airways- no. member 583504045.

On 12.01.2023, my husband and I bought from QATAR AIRWAYS ROMANIA, online, cash+avios, 2 travel tickets BUCHAREST ( ROMANIA)- CEBU ( Philippines), on the route provided by you, as follows: - MANCIULESCU IRINA, round trip ticket RO263/OTP-IST/17.02.2023- flight time h 16:25-18:40, QR246/IST-DOH/17.02.2023- flight time, on 17.02.2023 hour 20:15- on 18.02.2023 hour 00:15, QR924/DOH-CEB/18.02.2023, and QR925/CEB-DOH/27.02.2023, QR235/DOH-IST/28.02.2023, RO262/IST-OTP/28.02.2023 (KKMMDI); - MANCIULESCU ION, round trip ticket RO263/OTP-IST/17.02.2023- flight time h 16:25-18:40,…

Qatar security member in Doha stole my airpods out of my charging case. I had just put them in the case at the end of my previous flight. Security opened my bag and searched it. After this I discovered my airpods were not in the charging case or anywhere in my bag. This is extremely unprofessional!

You can't steal from me when you search my things! I'm very unhappy with your service. Security should have a better screening for employees.

Having traveled for many years i never felt treated as some sort of criminal by having 3 kg more than allowed in check-in luggage. This happened on my check-in and boarding of flight QR222 OTP-DOH on March 18. 2023 by the only male staff present.

I hope this is one of those Romanian incompetent fools who have no idea of hospitality but know all and want to show off regarding RULES. Terrible. Educate your staff like you see in Cathay Pacific and others. Please

I travelled with Qutar Airlines for the first time. And never again. 1,plane was not what it was said on my ticket. Take most of the flight to get sumthink to eat,8 Hours flyte 3, the passager on my row all said we will never fly Quter again.

4, I my self will be telling my local community and work. Never go on them. 5,Manchester staff where very professional, but in dohaa no staff to be found. 6, I,m dreading my travel back to the UK. 7, no images because I do not want to breach GDPR rules.

8, most of the staff on the airline could not ever speak good English.

I booked two return flights to Europe with Qatar Airways (under one booking). When my girlfriend decided she might extend her trip we were told we would have to split the booking in order to do so (i.e. we couldn't cancel one flight on one booking so we would have to have two separate bookings each with one flight).

When my girlfriend instructed customer service to cancel the booking (because the portal wasn't working), they cancelled BOTH bookings. We received ZERO notifications or confirmations from Qatar Airways that my booking had been cancelled and I only found this out when I tried to check-in for my return flight (which now no longer existed!). I then had to extend my stay by two days and purchase a one-way ticket at double the price of what my return flight had been.

Qatar…

It been more than 28 business days still my refund has not received worst airways

I would like to express how disappointed I am with Qatar airways. I didn't have my entertainment TV working on 2x 14,5 hours flight. Only in one of the flights, I've been offered to change seats. But he seats offered to me have actually someone seating, and they would move people to accommodate my husband and I, which we didn't think was fair.

I wrote a complaint to Qatar, they took over 2 months to reply, apologizing for only part of the issue. 29 hours flight without entertainment, and missing luggage. The worst experience ever during the flight, and even more disappointed with the way my complaint is being handled.

My seat number 24F not choose the meal , I think that I can choose the chicken and fish expect beef , red meal . My flight ticket number 2321232845676-1 faced with poor service foodwnu , my seat turn no left chicken menu How do that ? Please kindly let me know I cannot eat vegetarian This flight itcket was brought by CWT travel agent , please solve quickly

I have requested for my missing avios of flight dated 11 Jan 2023 from IAD TO DOH leg, onwards journey to Delhi. Till today, despite reminders on phone, on your website and online chat, I have not received the credit for missing avios.

I was on Bound Travel From Manchester to Hyderabad Via Doha stop, due to unforeseen conditions the flight itself has got delayed start. how ever next connecting flight was missed, which was eventually found out. further reached to customer desk near C80-85 , thereon on thorough research executive states that am sorry sir qatar airways had delayed the flight for which the i will route you to next available flight which is at 8AM and

my actual flight was at 00:40 Am on 9th March 2023, from there executive directs after extensive 20mintues of wait to another customer service desk which is located near A1 Gate. with a hope that everything is sorted and after reaching i have explained everything then the great Gentlemen says that we are really sorry sir now the next available flight is at 8AM…

Booked business class X2 London to Karachi via Doha from British Airways. This was commissioned to Qatar .

I was travelling with my elderly mother with end stage cancer. We got all the medical clearance and booked business for her comfort

However, it was the worst trip of our lives. We waited for boarding as no priority given to disabled despite business class seats

Waited an hour after landing in an unsafe and uncomfortable aircraft wheelchair until patients wheelchair was bought to the aircraft

Complaints t to BA as booking was via them but advised to contact Qatar airways instead

Never again and no point having business class when there is shortage of food from the menu, lack of cabin crew and unhelpful staff

Booking PNR 4L9L9D I flew with my family from Montevideo MVD, Uruguay. The first half of the trip from MVD to Phuket HEK was ok.. On March 2, 2023 I did my return flight from DPS Denpasar to MVD. During the check in at DPS the agent checked my luggage all way to MVD as expected and as it was in my booking AND AS IT WAS THE QATAR APP IN MY PHONE SHOWING ALL FLIGHTS TO MVD.

Moreover, the system at the counter in DPS printed all boarding passes DPS DOH, DOH GRU and GRU MVD.

However once everything was ready they decided to cancel and rechecked my trip and bags only to GRU. I explained that the last flight GRU MVD was in LATAM LA8016 which is a partner of QATAR airways and even the Qatar PNR was showing that..

I explained that travelling with and infant and family was a big problem to do…

Lies and more lies of transfer of baggage. Will not fly Qatar Airways.

I am not allowed to travel fro Kulalampur to Erbil, since my destination has been changed by QATARAIRWAYS, which cause not allow me to checkin and I been delayed one day at KLIA on 28th February.

I flew on August the 21 from Vienna to Zanzibar via Doha And on 4 of September from Zanzibar back to Vienna. Flight QR 184 Vienna Doha Flight QR1487 Doha Zanzibar Flight QR 1488 Zanzibar Doha Flight QR 183 Doha Vienna I booked on all flights seat 14C but only got once that seat.

My complain is why do I have to pay for my seat if I do not get then the seats I paid for? I should get a refund for the seats I booked which I did not get. I have sent twice the complain to Qatar airways in September but never got any reply from them.

qa I expect an answer from Qatar the 5star airline Best regards Karl Beter

Hi I am contact you as I was flying with you for the last 5 years My name it is Yosef avrats And my wife name is Anna Wikström Normally she is reserved the tickets My concern is that I never manage to collect all my previous avíos and points Never been able to recover them What should I do ?

My last booking is Lqqrn9 was booked on my last birthday you offered me a birthday price present that cost me very expensive present not a present at all The worst flight ever On my very expensive last flight I booked a seat that you asked me to be removed because a baby and is mum !

Then I seat with no leg room no window not fun suffering Birthday present? I paid with changing my flight up to 2000 euros to suffer I am thinking that is not worth flying with you as I never was able to upgrade My seat…

Qatar Airways has thev worst customer service at the ticket counter in IAH Airport Houston Texas. Qatar ticket agent was rude and unprofessional in tone and delivery to me because of the slow in processing itinerary for fight and I arrived at Airport 3 hour head time and I advised that the count was closed and being double booked this has happened to me before.

I never had a worst experience with Airline. Your company doesn't deserve a 0 out of 5 stars. This experience has caused me to never want to travel with Qatar Airways ever again.

I arrive to Saigon on December 9, 2022/ 2:22 AM My name is Jalal Abdul Kader Hawchar TITLE / INTIALS / MR/Aj FLGHT / DATTE / QR0417/ 08-Dec 2022 / QR0970/09 Dec 2022 NUMBER OF BAGS 1 TICKET NUMBER 1572492127701 TAG NUMBER QR334672

Until now is 3 months I lost my bag 100 calling 100 email no one answer me I go to the airport like 15 time they say sorry sir We will see sir we will try to help sir we we we guys really I don't know what I talk about three months my bad didn't found it is not Qatar airways so ??????? in my bag have a many thing I already update many Time by English by Arabic I do everything you ask me for nobody answer

Do you think that not enough time to answer me or call me or respect me Evan did you think I am animal or stupid can I know nobody respect why can I know what…

Hello, i recently traveled to Montreal from Doha via Qatar Airways and at boarding time they randomly picked for body and hand carry search , i am a female and i was traveling with my 8 yr old. I want to know what is the criteria for this search, why i was picked ?

I cooperated with the staff but as a Muslim and being in a Muslim country they should a decency to do that in a enclosed area instead of doing it out in the open , i was really embarrassed , Do you think anyone can change this, make a enclosed area for female body search, i hope someone can reply me and explain this to me as you claim to be the best of all airlines,'Thanks

Case: AA-23FERNANDEZ-C43W16. This is concerning our flight on 2/10/2023 (which was booked on Dec 27, 2022) from San Antonio to Dallas. On 02/10/2023 our flight was delayed which would have caused us to miss our 2 connecting flights. We were REBOOKED for ALL our flights again on 02/10/2022 for 2/11/2023 delaying us one day.

On 2/11/2023 we flew from San Antonio to Dallas where we had an overlay of over 4 hours. Then when trying to board Qatar airlines refused to let me board the flight from Dallas to Doha Hamad Intl airport and then to our final destination Dubai because my passport that is current expires 06/2023.

We were never told by Qatar or American airlines this was a problem of which I have numerous emails from both airlines never indicating this was a problem. We should have been…