Quality Inn

My mom stayed at Quality Inn in Griffin Ga. She is paraplegic and stayed in a handicapped room. Her legs are paralyzed, and the bed was too high. I stayed with her and helped her get in bed with extreme difficulty (using a sliding board which she also uses at home).

She considered spending the night in the chair. Only someone who can stand can get in that bed easily, which is not appropriate for a handicapped room. If she had needed to get up during the night to go go the bathroom I would have had to help her get out of bed, and she said she would have spent the rest of the night in the chair.

At home she can transfer from the wheelchair to the bed by herself. Other than the bed height she liked the room. When in her wheelchair, the bed was almost as high as her shoulder. That is not…

We booked a stay at the Quality Inn in Cranberry Township Pennsylvania in July 2018. The reservation was for the weekend of September 14 thru the 16th for my class reunion. The policy was a nonrefundable booking which i had no reason to cancel.

However the week prior we had hurricane Florence predicted to hit our home area in Virginia. I called the hotel to cancel and they said the contract was nonrefundable. Under any other circumstances I could understand their reasoning but a life threatening situation is out of my control.

I will use another hotel in the future when traveling to the Cranberry area.

We stayed at the Hinesville GA hotel during hurricane Florence. We had two cats. Both cats were 100% indoor cats that were flea free.

We returned home on Monday of this week. Today we found fleas on one of the cats and immediately began flea treatment.

we stayed in room 311 at the hotel. The carpet was was very dirty. Our socks and feet turned black after walking on it. the room needs to be treated by a exterminator to get rid of the fleas and the carpet definately needs to be shampood. or steam cleaned.

New mattresses and comforters are nice but bringing home fleas is the pits.

After $600 plus spent for the week we are NOT happy.

Ed Hover

We recently stayed in Huron on September 16-20th. I had reserved a Queen room. My husband and I went to the room assigned, Room 115. It was quite small and we politely asked the woman at the desk (dark hair with glasses), if we could upgrade to a suite? She said no.

We said we had stayed in one before and would like to again. Mind you, there was 2 cars in the parking lot. Fair week was over, so that couldn't be an issue. She said no, we weren't Diamond members and it wasn't possible.

Ok, so we spent the night in that room. There was NO plug to use the bathtub, which is what I like to bath in. The bathroom sink stopper didn't work and the bar wasn't attached so you could pull the whole thing out of the sink.

We were placed beneath a spotlight on the outside of the hotel. I have a sleep…

Horrible! Don’t ever use this crap horrible! They continue to charge your card for no reason at all day after day! Nasty musty smell, the worst continental breakfast I’ve ever have! The manager at the front desk was rude and nasty the entire stay!!!

Hung up on us when we contacted her about the numerous charges!

I submitted a complaint on Friday August 31, 2018 about not speaking to the manager (Shannon) at Quality Inn in Valparaiso Indiana. I called her several times and she made no attempt of calling me back. I did receive message on Monday September 3 from Ron (520) 833-9200 who he said was from corporate office.

I called back and within 5 minutes and talked to Ron. 00 credit. 28 refunded to my credit card. He kept saying you can use the credit. I kept telling him I don't want the credit. Ron says let talk to my supervisor (Lenny) he puts me on hold for a brief moment. 00 credit.

As I explained to Ron I don't want the credit. He kept saying but why. I finally asked to speak to his supervisor. Lenny gets on the phone and I could barely hear him. I hung up. I'm really tired of the running…

No hot water, refused refund, better business bureau contacted, not disclosed at point of payment.

I had reservations at Quality Inn in Valparaiso Indiana on august 16- 19 to drop our daughter for school. after we checked in and went to unlock door. the bedspreads were stained and it smelled like smoke. I went back to the front desk and explained to them and they gave me another room.

again that room was dirty and smelled like smoke. I went back to the front desk and asked for a refund. its been two weeks and I haven't been refunded. I've called three time including today. I have talked to samatha twice and she was going to leave a message to Shannon the manager.

Shannon has not called me back. I called again today and talked to a monica and she was going to leave a message to Shannon.

I would like to make mention of a few things I found disturbing while at Quality Inn, Walker, Michigan, and hope they will be addressed.

The vent in the bathroon appeared to be filthy. The sink in the room backed up to the top when used for any length of time. The air conditioner/ heater cover was busted up badly and looked like a piece of junk. There was a burned out lightbulb in the nightstand nearest the bathroom. The internet was so weak I had to go down to the front lobby in order to use it. There were spider webs all over the staircase rails leading to the second floor. There was no fruit available for breakfast, to the dismay of several customers. The eggs and gravy were almost cold. All unnecessary. Paying attention to detail is important in your business.

The front desk girl,…

I accidently left my computer power cable in the room. My fault but I'm sure I'm not the first person to leave something in the room.

When I called to see how to get it returned I was first told that it wasn't there. After a second call and 100 percent sure that I left the cable there, someone actually did a search and found it.

To get it returned I was told that I would have to go get a Fedex account then send the hotel a shipping label. Really? Thanks. A multi-million dollar company can't afford to send me a lost item? You telling me that I have to pay a ton to get my property back? Having no other choice to get my property back, I got the account and sent the label. I don't know what they did but the cable arrived the day I got home. Thank you.

All was good till I got the bill. They…

On August 1, 2018 I checked into the Quality Inn located in Florence, AL. I gave my credit card to the young man that was under a ledge so I could not see what he was doing. He gave my card back after he ran it along with my receipt. 91.

I checked out of the hotel on August 2, 2018 and went back to my home in Birmingham, AL. On August 3, 2018 around 12:00 noon I checked my account online and found out that someone had ordered Pizza online from a place in Florence, AL named Marcos Pizza. 31.

I called the pizza place and she told me that the order went to an address on South Broadway in Florence, AL with the last four of the phone number 8749. I had to close my account and file a complaint.

Someone at your hotel had to have taken a photo of my card and ordered pizza in FLorence. There is…

Dear Customer service

I would like to share with you the most horrific experience I have ever had to endure, during my stay at the Quality Inn Grand suites located at 100 Kellogg Road in Bellingham, WA. On August 1st and 2nd 2018.

It all began when I booked the hotel through my Choice App under my name (Wendy Picken), as I always do. When my family and I arrived at the hotel on August 1st to check in, I had forgotten my credit card at home in Alberta, so we used my fiancée’s visa…his name is Vining Wolff. I noticed at the top of the receipt, that the desk clerk had deleted my name and put in Vining Wolff. I asked politely for it to be changed back to my name as it originally stated because I wanted to get the choice points and also I needed the receipt in my name to use for tax purposes.…

Dear Customer service

I would like to share with you the most horrific experience I have ever had to endure, during my stay at the Quality Inn Grand suites located at 100 Kellogg Road in Bellingham, WA. On August 1st and 2nd 2018.

It all began when I booked the hotel through my Choice App under my name (Wendy Picken), as I always do. When my family and I arrived at the hotel on August 1st to check in, I had forgotten my credit card at home in Alberta, so we used my fiancée’s visa…his name is Vining Wolff. I noticed at the top of the receipt, that the desk clerk had deleted my name and put in Vining Wolff. I asked politely for it to be changed back to my name as it originally stated because I wanted to get the choice points and also I needed the receipt in my name to use for tax purposes.…

We arrived on Aug 1, 2018 at 5:00 we were sent to Room 112, this room was not cleaned, beds not made wet towels on the bathroom floor, we booked a room with a king sized bed, no king sized bed. we were sent to Room 119, no king sized bed.

We were sent to Room 202, finally a king sized bed. This was all very annoying, we went to relax. There are so many motels in the area we will never book a room at another Quality Inn in Port Clinton or any where else .

How can you use the work quality. Ruth Bennett

We checked into the motel at 3:oopm on Friday the 4th of Aug The front desk lady was not very friendly. toilet paper was empty no extra ones, dust everywhere, balcony had one chair which was so dirty, sliding doors did not slide without a tug which was disgisting dirty, towels where clean but just kinda thrown on the rack.

and the room smelled like smoke! i went down and complained and the front desk lady moved us rooms. the next room was 360 it was alittle better, very dusty. tub mat was black did not dare to stand on it, shower had no drip of hot water could not even begin to shower, needed valve replaced, balcony and slididng doors needed cleaned and fixed, no kleenex.

our stay at this place was just terrible, i work in a motel and i would be so embarrsed to rent these rooms. the…

We stayed at your property in Irondale Alabama and the floors were absolutely filthy we were there for the funeral of my 93-year-old father when my wife got out of the shower and walked on the floor her feet turn black so I took a washrag and swipe across the floor and was absolutely a palled away the floors were not cleaned very unacceptable when I went to the office and complain to the manager he accused me of being racial and used a race at me I did not Appreciate it

We stayed at your property in Irondale Alabama and the floors were absolutely filthy we were there for the funeral of my 93-year-old father when my wife got out of the shower and walked on the floor her feet turn black so I took a washrag and swipe across the floor and was absolutely a palled away the floors were not cleaned very unacceptable when I went to the office and complain to the manager he accused me of being racial and used a race at me I did not Appreciate it

75 at Quality Inn International Dr Orlando FL. I cancel the room a minute later and got a confirmation number. 75. com. com said they called Quality and they would not refund my money. I called a minute later so they were not out a booking.

Quality got my money and rented to room again and got that money. com and will tell everyone how I got took.

55. 58 for Sunday 7/29/18 cancellation phoned in to General Manager Chad at hotel desk and ID90 on Thursday 6/26/18 several days prior to CANCELLATION DEADLINE PROVIDED ON CONFIRMATION. When ID90 attempted to process the two credits Quality Inn management denied approval--a deliberate lie.

Please help correct this injustice and unfair customer service practice! ID() Booking numbers: 88072566 and 88072841

Me and my 3 sisters booked 2 rooms at the Quality Inn(MD300) and we paid extra for non-smoking rooms. Both rooms had heavy smoke smell which I told the person at the front desk. The TV in one of the rooms didn't work so the next morning they moved us to another room since we were staying for 2 days.

The TV came on for about an hour and then we could hear but had no picture. The TV in the other room was very fuzzy so you couldn't enjoy the TV. The carpet was very soil and had only 1 working light.

It was hard sleeping because the bar and lounge had parties both nights and the music was really loud. Around 2 to 3 AM other tenants was outside of our door and were very loud. When we checked out we explained all our concerns to Lyndi and she was extremely rude.

We told her we wanted our…

Pagosa Springs Quality Inn. I ended up with spider bits on my back and arm. I stayed there 7-24-18. The bugs were reported to the front desk clerk. He asked me if I found the spider. He said he was sorry and did not know who he was going to report the incident to of the management staff.

Did not ask how I was or if I was in pain and showed no comparison for my situation. No one has called me as a courtesy follow up. This warrants a complaint to the local health department. TV was not working and cord from the phone handel was disconnected.

There was black substance in the corner of the bathroom.

Ladies reserved two rooms with interior common door. Arrived early and reminded desk that is what was requested. At 3:00 official check in no room with adjoining door. One Room on second floor at top of stairs had uncontrollable cold air.

Very cold for person whose bed was next to AC Second room had moderate AC and I could not find thermostat on wall. Dining room had only one AC working. When reported to desk. Employee stated that QI knew it was not working.

Date of stay:: Sat July 14 to Monday July 16, 2018 Location; Northampton, MA Cell 781-733-7445 Kathy@organicplantmagic

My husband booked the hotel and The hotel was horrible I Do not recommend it at all.

firstly the room was dirty, the sheets had stains on them and when we told the the front desk lady she was extremely rude, we told the front desk lady if she could change the sheets, after waiting for it about 15 minutes, she arrived and said that I was wrong about the stains and claimed that it was the "detergent" that made the sheets look stained.

Of coarse it wasn’t the detergent that stained it, you could tell that the stains were black like as if it was dirty. She did not change the sheets and instead gave us another room, that we did not ask for, the room was a two bed room, it was only me and my husband so we thought it was not necessary for us.

She then raised her voice and I quote said "don't…

I staying in a quality inn in alantic city. It was the 328 E White horse pike, Absecon, Nj 08205 location. We booked a stay there for July 1st-July 5th. And ended up wanting to not stay there even one night.

We checked July 2nd first thing in the morning. And here is why... we walked in expecting a hotel and got a motel? We walked up flights of stairs to our room on a 95+ degree day. There was trash in front of the door of our room.

We walked in and the bed comforter and sheets were wet. At this point we were disappointed but trying to make the best of our vacation. We politely went to the front desk to ask for new sheets and were told a maid would change our sheets and take the dirty ones.

And then proceeded to the beach. We get back like 7 hours later and walk into our room with the…

I am not one to complain but after thinking about it for a couple of days, I feel I need to say something. I usually stay at Quality Inns or LAQuintasbso I was very disappointed. If it had not been late, I would have left to find another hotel.

My sister and I stayed at the Quality Inn in Lake Park, Georgia. After giving us the key card to our room, we go there and the room was not cleard or made up. We went to eat and came back.

A broom was left by our door and the television didn’t work (had to call the office). When I took a wash cloth to wash my face, it was badly stained. I asked the cleaning lady for another one and it had a hole in it. I didn’t say anything.

I’m not asking for an refund but I would like a discount for a future stay. Thank you. Sandra Straub (772) 529-7800

I staying in a quality inn in alantic city. It was the 328 E White horse pike, Absecon, Nj 08205 location. We booked a stay there for July 1st-July 5th. And ended up wanting to not stay there even one night.

We checked July 2nd first thing in the morning. And here is why... we walked in expecting a hotel and got a motel? We walked up flights of stairs to our room on a 95+ degree day. There was trash in front of the door of our room.

We walked in and the bed comforter and sheets were wet. At this point we were disappointed but trying to make the best of our vacation. We politely went to the front desk to ask for new sheets and were told a maid would change our sheets and take the dirty ones.

And then proceeded to the beach. We get back like 7 hours later and walk into our room with the…

On 7-15-2018 I stood for one night at the Quality Inn in 1914 Julian R. Allsbrooks Hwy in Roanoke Rapids, NC 27870 (252) 537-9927 GM.NC556@choicehotels.com

I was taking a shower and nasty water from the drain was coming up because the tub drain was clogged, I called the front desk at 8pm and they told me that they could not help me until the morning they offer to move me to another room but it was to much of an inconvenience so we stood but my wife was not pleased and told me she does not want to stay in any of your hotels please reply thank you samuel Maldonado 3212867463 maldonadosamuel@rocketmail.com

I would rate your company as a 0. Walked into your establishment wanting to get a room for the night. While waiting for 5 min and 2 of your employees right behind the counter saw us and never even acknowledged our existence.

Then one of the employees answered her personal phone which was the last straw. We walked out. I’ve been in the service business for 30 yrs and I’ve never been treated that way if I did I wouldn’t have a job!!

Dear Mr./Mrs,

I made a Reservation on July 1st via Expedia for the Hotel Quality In at international Drive,8300 Jamaican CT Orlando FL 32819. Reservation day from 3 -8 July. Itinerary #7362840057820. Then, I received on July 3 an email from Expedia that my reservation will be hold on up to 11:30 am just before taking my flight to Orlando. Expedia referred me to contact the property. See print screen below. To ensure my stay at Orlando before my flight I made a reservation for Hotel Quality Inn Orlando Airport. Itinerary number#7363454940300; Reservation day from 3 -8 July. In the meanwhile I contacted directly Hotel Quality In at International Drive for the booking. Once my directly booking was confirmed at Hotel Quality Inn at International Drive I called immediately Hotel Quality Inn…

My wife and I were placed at the rear of the Quality Inn and Suites in Lufkin Texas on Hywy 59. We at first were pleased, because it was the furthest from the highway, we thought it would be quieter. It wasn't.

From around 10pm till around 3am, the back parking lot was wide open with drugs and prostitution. A fact since while smoking at the front of our car, was propositioned. Concerned that our car would get broken in to, I stayed up until it cleared out about 3:30am.

With the amount of traffic in and out, there is no way that even a half conscientious employee on the desk could have not figured out that this traffic had nothing to do with registered guests. It was all so wide open, that they didn't care that someone was standing outside their room smoking. Business as usual.

00…

To whom it concerns,

On July 1st and 2nd we had book a room with the Quality Inn located at 10 Polito Ave, Lyndhurst, NJ, 07071. We had booked this room for our sons birthday. First off I do not know how you could allow your name on that franchise. One of the reasons we booked it was for the pool and when we got there the pool was so full with people you couldn’t even swim. When we inquired about this at the front desk they told us it was a public pool and people pay to swim there. If we had known this we would have not booked our vacation there. We decided to give it time and maybe it will clear up. We procede to go to the room and to our surprise in 90 degree weather the air conditioner was barley working. When we said something to the front desk they told us that all the rooms were…

We stayed at the 110 E Frontage Road Quality Inn in Aiken SC on 6/15/18. The room was FILTHY! Wouldn’t give any stars if possible.

Flat out filth under the fridge. Moved the nightstand to plug in my laptop, only to find more filth. The floors were dirty with dead bugs here and there… And best of all… there were small spots of human crap on the bathroom walls! I didn’t figure that out until after I had eaten something that made me very ill (nothing to do with the motel) and couldn’t easily leave or we would have. All the walls were gross, the chair in the room was filthy and there was a “roach” (as in marijuana!!) on the nightstand.

The walkway outside our door reeked of dog urine and there was a huge gap under the door. Had to place a towel in front of the door to keep the odor out. Tho…

The message might be alittle long because I have to explain what happen that lead to my complaint. So on Monday 5-25-18 I woke up before the rest of my family around 8am and decide to check out the breakfast you guys offered to see if it was something my family and I would be interested in eating.

So I walked over to the front desk and took a look. So I decided my family and I would eat here. I ask the gentleman at front desk what time breakfast ended. He told me 10:30am. So at this point I took the car and fill up the gas tank and clean out the car to give my family a little bit more time to sleep.

Granted I was told 10:30am. After I finish up, I came back to the hotel, woke my family up and we headed down to the lobby just before 9am. When we get into the lobby it was very busy! We…

Last minute, late night stay at Quality Inn, Greenfield Indiana. Checked in at 130am on Friday morning 6/22. Went to bed around 3a. Woke up around 4am because something bit my elbow. Got up turned on the lights and checked the bed. Found a bed bug.

Immediately called front desk to inform. Took quick shower, threw away clothes I wore to bed, got dressed and got the heck out of that room. Desk Clerk refunded my card and said Manager would contact me. Still waiting for the call.

Hotel was dirty and disgusting. Should of known better to stay there. I had to worry about bringing bed bugs into my vehicle and home. Took necessary precautions but still Not a very good feeling and a BIG HASSLE!!!

I am trying to address a legal problem with Quality Inns. My son works for Quality Inn in St. Charles, IL. Since working there for the past 2 weeks he works 8 hours a day. He DOES NOT RECEIVE ANY TIME FOR A MEAL BREAK OF A MINIMUM OF 30 MINUTES EACH DAY OF WORK NOR DOES HE RECEIVE 2 15 MINUTE BREAK EVERY 2 HOURS. This is a violation of the State of Illinois laws and the federal laws for empolyees. I am an attorney licensed to paractice in Illinois and federal courts. I want my son to be compensated for the loss of his rights to a meal break and the mid day and evening breaks. I fully expect someone from the legal department to contact me within the next 24 hours or else I will take this matter further in state and federal courts.

James Ansbro 630-549-7684

Quality Inn Address: 205 N Us Highway 301, Jesup, GA 31546 Phone: (912) 559-2373, WHAT A RACIST PLACE, WHY WERE WE NOT ALLOWED IN THE POOL WITH WHITE PEOPLE AND LOCKED OUT OF POOL WITH A CHAINED LOCK WHILE WHITE PEOPLE WERE SWIMMING AND TOLD WE WERENT ALLOWED BECAUSE OF THE HEALTH INSPECTOR OVER AND OVER AGAIN FROM JUNE 8-10, 2018.

THEY CHARGED MY CARD FOR A 6 DAY STAY WHEN ORIGINALLY I PAID FOR TWO, TALKED TO ME HARD AND HARSH WHEN ASK TO REPLACE MY MONEY BACK IN MY ACCOUNT, I WAS TOLD IT WAS NORMAL PROCEDURE. BARELY ALLOWED ME TO EAT THE COMPLIMENTARY BREAKFAST WITHOUT FOLLOWING ME AROUND BUT DID NOT BOTHER THE WHITE PEOPLE WHO REFUSED US SEATING IN THE AREA.

PLEASE NOTIFY ME , I AM A PART OF THE NAACP, AND SCLC.

My sister and I recently stayed in one of your hotels (Quality Inn South in Sioux Falls SD). We stayed several days. The policy for cleaning the room apparently is: The manager would go up, unlock the doors, place the lever to prop the door open and the staff would go down the the hall and clean out the rooms.

We left our room for a couple of hour and returned to find that our door had been propped open and someone had entered our room, grabbed a tablet that I had left on top of my duffel bag, the tip I had left for the maid and one of the garbage bags from the room.

I learned a lesson the hard way but feel that this hotel needs to review this policy. The manager did give us some compensation for the room but the violation that a customer feels after an incident like this is enormous.

I…

Lights in pool not working and loghts on lantern lights by pool out water fountain broke

I was very disappointed in the roon I got. I booked on Hotwire and believing Quality Inn is a large chain that I wouldn't have any problems. Dirty parking lot, lamp shades have food splatter, leaking refrigerator and carpet soaked, broken and loose electrical outlets, stained carpets and trash behind the bed to include food.

Once I checked in, we left for dinner. When we returned, I found all the problems. Not even 2 hrs after checking in, I was refused my money back. I checked out of the hotel immediately loosing out on money.

Will never stay at another Quality Inn or will never use Hotwire again.

We had reservations for two rooms on 6/01/18

when we arrived they had a band in the lounge that was so loud you couls hear it five blocks away, the place was packed icluding the loby. I ask the lady at the desk how late the band would be playing, she said 2 am! But she reasured me she could put us in a room far away from the noise of the band. It was so loud I could hardly hear the desk clerk and she too had troublehearing me. we were at least a half hour getting checked in, but finally she gave us a card to our rooms. So here we were very exhausted from our drive from Nebraska we went to our rooms and was very suprized when we opened the door to our rooms to find they were both already occupied!!!!! And needless to say so were the occupants that were already there!!!! So here we were…

I just had a very bad experience at a quality inn hotel in coon Rapids, MN. The address is 9052 University Ave NW Coon Rapids, MN They except CLC Cards there. I had called them on Tuesday or Wednesday May 29th or 30th to reserve 2 rooms there for the night of June 1st. I called the hotel directly and made the reservation. I told the gentleman that I am a corporate lodging member and that I would be using the card to check in with. The gentleman was nice and friendly and gave me a reservation Number. I thanked him and said see you on Fri eve.

I arrived Fri eve about 7:35 pm. I told the gentleman at the front desk that I had a reservation. He asked for my name, and I Said David Mansfield. He looked it up and said, Yep, We have 2 rooms for you. I said that I was going to use my corporate…

Going to Colorado, we stayed at Q. Inn(UT409), it is older but very clean, friendly & great breakfast and reasonable On way home, we stayed at (ID051) at Twin Falls. Carpet was dirty carpet, air on & no covers, just a spread, the street light shone directly in the window and the breakfast was poor .

Staff was helpful & friendly. It also so expensive. Thank you, Gary Harter

Gentlemen, I filed the below online complaint on 7 May 18 against Quality Inn and Suites, 760 Scenic Highway, Pensacola, FL and thus far I have not heard or received a reply from your office. I am contacting you again because I have called Quality Inn and Suites ten times, at least once weekly since 7 May 18.

The General Manager, Ashley, is either not in, in a meeting or not on the premises which is understandable, but each time I call, I leave a message and request that she contacts me and thus far she has not done so which can be misconstrued as being rude and unprofessional.

I have attempted to be courteous and do the right thing by contacting your hotel and your office to discuss my complaint so they can be rectified; however, I have been unsuccessful as I have not been contacted. I do…

What a horrible nasty place to stay. We had ants all over the first night . Complained in the morning and we were giving a new room . The new room had a mouse infestation. The landscaping was horrible, leaves etc all over the sidewalks, grass was 8 inches high both rooms were filthy dirty.

Went to open a half and half individual container and it was solid mold. The half and half was not stored in ice or refrigerator, gross, gross, gross. I feel itch and dirty from staying here. Mice run all through our unit at night. Could not sleep .

I want my fucking money back and this entire place shut down

Had a reservation at QI at OKC airport. After registering told they had no hot water. Was told by an employee they had no hot water for four days! It was late and too late to go elsewhere. They would not even discount the rate!

Should have been contacted on Friday when they k ew they did not have hot water for at least three or four more days- could have made other arrangements!

Why have you made the choice privileges web site so hard to use. Previously you just put in where and when you wanted to stay,what you are( AARP,Rewards points needed for room, etc)

Now you choose on of these methods and you cannot change to another selection. I choose AARP and then wanted to see how many Reward Points I would need. It would not change. I have been a choice member fo over 15 years, but am about ready to quit! Don Tener

Our complaint is the price for value. We have stayed at luxury hotels for less. Our room did not even have a luggage rack to put luggage on. We stayed at an old fashioned motel across the mountains and there were two luggage racks.

Also, staff members were very close to front door smoking, which is possibly illegal and at the least horrible health wise for guests. Walking past second hand smoke to get to our vehicle was not good. The Wi-Fi connection did work well.

We spent the night at the Scottsburg Quality Inn this past Thursday night 4/12/18 and it will be our last. Thiis place is terrible. The only reason people stay there is because all the othr hotels were filled up. We got to our room there needed much improvements to the room.

The bath room was in need of repairs. The vending machine did not work and was empty no pop machine that worked. I really don't know how this place stays open. THere were at least 4 people standing outside our room like they were waiting for us to leave . 00 for this place. Never again.

We were in rm 131 Two every unhappy customers! Mr and Mrs Roger Osterman Monroe IN

Checked into my room and it had roaches. They switched me rooms and the sofa bed had dirty sheets and a dirty towel underneath it. The cieling looks horrible where the beds are.

Overall not a pleasant stay for me and my family and had no choice stay here, it's 11pm.

Myself and my partner stayed at this hotel from 4th March - 2nd April we stayed in room 206 At first everything was fine, then we had the washer and dryer break down and we were unable to use this til they replaced it with new ones but these were free which then became a nightmare to get laundry done as everyone wanted to use it.

We then had to deal with constant banging as they were changing the furniture in the rooms so there was drilling and noise, we then left the hotel for a few days to go to New Orleans and asked for our room to be cleaned whilst away, the lady at the desk wrote this down and we also checked with her to make sure we were paid up to date as we had noticed two payments had come off our cards and she said yes.

On our return we enter our room to notice clean towels had…