Quality Inn

This is the third time I've stayed every time it's been negative I've picked up drugs needles paraphernalia around back drug addict homeless people sleep on the stairs in human feces they don't pick it up they have one maintenance person the trim is literally just away from the wall the carpet staying up there rude they called the police and I was an hour late and rechecking in stay over have you trespassed called when police department they said they wouldn't deal with it turn around and call the sheriff unreal to treat me that way

Checked into quality inn Hannibal Mo at 3:00. Approx 5:00 electricity went out. No generator, hard to believe a motel no generator. Rain coming into room. Window sill, curtains and floor soaked. I complained and Kimberly, employee working at desk, said if we didn't like it turn key in and go somewhere else.

Then she said I was rude, what for telling her our room was soaked an electricity and we have to listen to a bitch that you have for an employee and we paid big bucks. Hard to believe you're still open.

I willlet people know what kind of establishment this place is and I'll talk to our bank about cancelling payment

Bugs!!!! One one the wall near whirlpool, one in fridge and one in whirlpool. Sink was falling apart, tears I the chair. Brown stuff flung on wall

I just returned from an over night at Quality Inn at Kingston NY. It was dirty and very run down. The front desk receptionist wasn't available most of the time and I was very unhappy. I have been going to Saugerties area for 15 years and have never had such a bad experience

Since when do you have to to live 51 miles away from the hotel to stay in this one is in Valdosta Georgia on exit 16 i-75

Rooms smell like smoke, dirty sheets, people work there rude, only 2 towels. No one returned my call yet. 319-883-0363 My star is 0. Bad service

8TH ST. CINCINNATI OHIO QUALITY INN. ON A SCALE OF 1-10 I GIVE IT A ZERO. MANAGER WAS VERY RUDE ABOUT ALL COMPLAINTS WHICH ARE. STAY 6/30 THRU 7/05 NO ROOM SRV. AT ALL ROOM NEVER CLEANED HAD TO GO GET LINENS AND TOILETRIES.

HOMELESS AND BUNS ALWAYS IN FRONT OF BUILDING TRYING TO GET HANDOUTS. DOORS TO STAIRS LOCKED, INDOOR POOL NOT OPEN NO CONTENTIAL BREAKFAST VENDING MACHINES NOT WORKING DIRTY. FELT VERY UNSAFE. WHEN CHECKING OUT AT 5AM ON 7/05 POLICE CHASING SOMEONE INTO LOBBY IN FRONT OF LOBBY WINDOW WINDOW/DESK GETTING TAZED I WAS TOLD BY POLICE TO STAY IN PLACE.

PERSON WAS HANDCUFFED AFTER LONG CONFRONTATION WAS AFRAID FOR MY LIFE. I FEEL I SHOULD BE REFUNDED IN FULL FOR ALL 4 ROOMS I HAD USED FOR THE INTERNATIONAL MOOSE CONVENTION. THIS HOTEL SHOULD BE CLOSED BEFORE SOMEBODY GETS…

Room was nasty, Shirley Foster (Manager) had no desire to make it right, very unprofessional, she put her finger in my wife's face, and said "you don't know who you are messing with". I requested a full refund and she refused to give me a refund.

She refused to go to room and see our complaints, she ignored the pictures we tried to show her of the room. The carpet was extremely nasty and torn which is a trip hazard, and not acceptable for a handicap child.

The carpet was disgusting for my 1 yr old granddaughter to crawl around on, her pants were black from the carpet. Tried showing Shirley Foster the picture of granddaughter's leg being black from the carpet and she refused to look at picture.

I have never encountered such a rude unprofessional manager in all my years of travel. In my…

Quality Inn Suites Hotel Pensacola, FL is listed on their website as a hotel. This is NOT true! Half Remodeling a lobby and serving breakfast does make this a hotel. Especially when you have to enter your room from outside in the street.

This is my first time reserving a Quality Inn Suites and this will be my last. The rooms are rundown and the area where the motel is located, is in the Hood! I didn’t stay being afraid of being ROBBED, RAPED and KIDNAPPED!

My credit card was charged before arriving to the Motel! I have requested a refund! And waiting……

diffarance for a suit,was overcharged. com,please n need my choice number,address is 1805 Sevan oaks drive , Morristown TN,37814

First they said they didn’t have my room even though I received a confirmation April 17th for Saturday June 26th then I had to take a room on the second floor and had to climb stairs with our dog and a husband who had COPD then the curtain didn’t close cause it only had one side curtain also the pool was closed and it wasn’t told that in the confirmation needless to say I will never go to any of your hotels again in any state

Went to check in, did know how it worked without a card that matched the license, earl was the service guys name. He was incredibly rude snappy and bitchy!!!! He dragged his feet to help explain what we needed to do, he kept saying we should just leave and making it clear he didn’t want to help work it out even tho I had the cash literally right there...

we offered to leave put the money on a different card so it matched and he literally just said we should leave again!!! 7 times he said we should “turn our headlights out on our car outside and every time we said we were moving it still..

got out to the car and our headlights weren’t even ON!!! I honestly don’t know how to explain just how rude and unhelpful he was

They held my room charge twice from my account and will not release the second charge even though I have checked out causing my account to be over drawn and said I had to wait 3 to 5 business days to release the hold. No hotel I have ever been to has ever done this. This is BS and puts me in a severe financial crisis.

I stayed at 6135 Youngerman Cir, Jacksonville, FL 32244 I stayed there from June 23,2021 to june 25,2021 in room 134. while in the room I noticed my clothing stayed wet and the room was perspiring and I started to look at walls I began to notice there was mold on the walls top to bottom when I went to tell the desk person she acknowledges they were aware of the mold yet they still booking moldy rooms which is a health and safety violation.

I checked out early June 25 and ask for a refund and they refused to refund me. that hotel is very moldy and should be shut down the rooms actually sweat from all the mold they simply paint over the mold and continue to rent the rooms out making folks sick what can be done about the matter?

i have pictures and videos of the mold and my skin is itching i…

Had reservation June2-5th. Upon arriving my wife and I did not have a good feeling as we drove on to the property. The exterior was run down The lobby area was not welcoming nor the manager. We asked to see our room first.

We walked through the open court yard near the pool area to find it all in poor condition. Weeds and land scaping was in bad shape. Many "customers" out side of their rooms were cooking/grilling. Inside our room it had an odor......

the out side deck was filthy with dirty/used drinking glasses and cigarette butts across the deck. We did not feel safe there even sleeping with a gun under my pillow. The current website photos presented a pleasing, clean and safe place but in reality this was just the opposite.... so misleading!

The owner/manager did not apologize for…

The air conditioner was tremendously loud. After checking in I asked if I can see the room b4 I purchased it. After going in the room I noticed the air conditioner was really loud. I asked for another room and the air conditioner was even louder in that room. Very irritating and uncomfortable.

We have stayed at the Quality Inn in Elizabethtown, Kentucky, for 6 days. During those 6 days we have had housekeeping service once! I have had to contact the front desk 3 times for towels, kleenex, and toilet paper! This is not acceptable!

The staff should at least provide basic comfort service without the customer having to request it! We are paying for that service.

It is unacceptable that if I get into town at 8 am if I check in I get charged an extra $40. I am on business and don't have time to check in at 3pm. That is a ridiculous check in time.

By that time I'm already on my way back home. I don't think I should be penalized for getting to my hotel early or charged extra for doing so. Do something about this.

We used Priceline for reservations. Upon arrival. We noticed while checking in the swimming pool wasn't open this was not listed on site. We proceed to room we noticed big stains in the carpet we get into the room. And it has a smell we called Priceline and asked for a refund.

The rep called the manager and he refused to refund. And even denied a price reduction. We will never stay at a quality in empty beer bottle and cigarette butts by the entrance door. And holes. In the wall. I've stayed in numerous hotels.

But this on takes the cake. What bothers me the most the manager did not try to resolve the issue so I have a message for him. I took pictures of all the issues and placed them on social media.

To hopefully save the next sole from staying and this joke of a hotel

Hello, my name is charnece I stayed at the hotel in Wilmington nc last weekend it was me my husband and my daughter. I had a terrible experience to be honest as soon as I walked in I felt unwelcome the lady behind the desk was rude she said hey but it was like she had a attitude.

She asked for my card and my id with a tone she told me to pay was not friendly at all. We weren’t told anything at check in besides our room number. I was trying to get my kid hooked up to the WiFi her phone and tablet so o called the front desk and asked about the WiFi password and she tells me as we tell everyone the password is welcome with all lowercase letters well you don’t tell me that that’s kind of rude to be saying that to someone who just gave you $215 for one night.

Also there’s more my kid put her…

There was bed bugs in my room and bed and I have bites. I was told I'd be refunded and reference number and yet to receive anything. Do u need pictures and dr records? I'm going to contact an attorney next if I dont hear back

I can’t even rate this property, because this is the worst place I’ve ever stayed in, in my life. I’m an Amex Centurion cardholder & only ended up here because of a travel connection. If this is a franchised establishment, their license should be pulled.

Dirty toilet, TV’s that were around when “I Love Lucy” was popular. 00 or the homeless.

I'm a diamond member of choice hotels privilege I come to montebello california and stay the most days I can stay do as far as being a non stop customer they got the poots staff, front desk maids / house keepers .. why I say that is because I washing my 3 loads of clothes on the 4th so my last load my whites needed to dry second round paying for the dryer so

why my half of my whites were stolen and whoever had there clothes drying was the one who probably stole my whites .... I told owner and front desk about it why they act like they couldn't even look into it angela the manager was post to help guest out in every way so

since I'm still here and paying day by day there acting more fuvked up to towards me I asked front desk not once but three times I asked that I need room service and…

Was laying in bed and saw a bug crawling over my sheet. I took a picture of it and then squished it. Blood splatter on the sheets. I called downstairs to front desk and told them there was bed bugs.

When they got up to our room she said we would have to address it with the morning person the next day. Well when I talked to the morning person and wanted refund for the nights I spent in a hotel that's infested with bugs I was told no.

All the guy cared bout is why I didnt complain the first night. They gave us another room for free and I did have to take it cuz I'm exhausted I can't sleep knowing i had slept with bugs. I think I deserve a refund for the fact this hotel is not quality and now I'm chancing taking bugs home to my family.

I'm disgusted with the guy that's up front at the desk…

I booked nights at Qualitu Inn in Shelburne, Vermont and then cancelled them but Shelburne still took the money from my credit card. 00 because I was a delegate to a beekeepers convention. 661! I have called them and written to them but they do nothing.

I am also sending a certificated letter of complaint to your Phoenix, Arizona office explaining everything. I want this dispute resolved- and FAST.

To Whom It May Concern:

I am writing this email, something I have never done before with a hotel chain, to share about a bad experience I had and to ask to be compensated for my stay. My name is Trisha Wilging.

On 4/16/21, I booked a one-night stay at the Quality Inn in Richmond, IN. I booked the room from the parking lot, having been driving from Bloomington IL on my way to my family's home in Northeastern Ohio, being in pain and needing a place to stay unexpectedly on the way.

When I walked into the hotel, I realized that though I had intended to book for the same day, the dates were not accurate when I confirmed the non-refundable stay. Fortunately, the front desk staff were able to accommodate me, though I had to switch my room type and pay the cost difference. Since this had to be…

I paid for Room 107 at the 3939East Houston Street, San Antonio location but was unable to stay in the room because it was infested with bed bugs. I would like a refund for the $115.58 I paid for a room that I spend less than 5 minutes in. I did not take any pictures because I was so disgusted I just wanted to leave, however, I saw three bugs before my husband unloaded the car.

Recent stay To whom this may concern: I recently stayed at your hotel in Birmingham AL on Fri March 26th,2021. com I attempted to reach someone at the hotel by phone prior to booking to make sure the indoor pool was going to be open during my stay.

I tried several times that week and was unable to get anyone to answer. When we arrived to the hotel we found out the pool was closed. My kids were so disappointed and so was I since I specifically searched for a hotel with a pool and paid extra along with driving further off the route of travel for this.

We had 2 rooms and neither cable TV worked and one phone in the room wouldn't work. We checked with the front desk and were told someone would come to the room and look at the TV but no one ever came.

com about the pool being closed. When I…

I checked in last night which was. 3/31/2021, my friend and I were trying to pay for the room another night i told Jeremy who was working front desk to not charge my card i had cash he charged my card anyway.

So I went to the front desk and asked why he charged my card he said he didn't and i was trying to show him where he did. 40 on 4/01/2021 I asked him why he keeps charging my card he said i didnt pay for the room last night when i showed him the receipt.

And where he charged my card an extra $300 i just want my money back and im pressing charges my lights are about to get cut off and i have 4 kids. He wrong for doing what he did

MY I WILL NOT STAY IN THIS HOTEL EVER AGAIN. I PAID FOR 4 ROOMS FOR MY FAMILY AND I GOT THERE EARLY AROUND 9AM THAT MORNING BUT DIDNT GET CHECK IN UNTIL 4PM IN 2 ROOMS AND I HAVE TO WAIT UNTIL THE OTHER ROOMS GET READY . I CHECK ALL THE ROOMS I PAID FOR THEY WAS DIRTY BUGS IN THE SHOWER BUT WE CLEAN AND SANTIZE EVERYTHING AND MY KIDS STAY IN THE ROOMS WERE I WAS CHARGE AND $100 FOR SMOKING IN THE ROOM I DIDNT LIKE THAT.

Front desk worker yelled at me in front of a group of people checking in. Then came to my door banging hard and tryed entering room. Saying she has that right.. she was very loud and it was 11:01 pm..

this quality inn is in ithaca ny

Michelle is the manager there and is so rude treats ppl with no respect I’ve heard her threatened employees jobs is they don’t do what she says has 3 house keepers works them like slaves and with no break or lunches and is they complain she tells them that they can put up with or get fired the sad part is the one in charge Ahmed does the same thing they are working with out safety equipment to prevent COVID no gloves or mask no proper chemicals talk to some of them they have to buy there on stuff they have army reserve and

some have come out positive and they still make them go in and clean there room and threaten them with there job . I have been a guest there there rooms are falling apart furniture are outdated they have bed bugs mold on most room ac smell so bad I ask them about the…

On 7/8/20 I checked into your hotel Between the hours of 7:30 and 8:30 pm. Went to my room and after some time There was bugs crawling and a few flying cockroaches there. I called the front desk to complain about the bugs and they did move me to another and that room also had buds crawling and flying.

The front desk staff Ms. Kay masters was very nasty and she said to me and I quote ( you the only person complaining about bugs and you need your eyes checked) I told her that I can’t stay in a place that have bugs all over it and

she said she can’t give me my money back. I had to leave in the middle of the night at around 1:30 am and find another place to stay. Me. Kay Masters was very rude and nasty to me. Thank you.

They were told two weeks before we arrived that we needed an ADA room and did not receive a room and asked for a bed that I could get a lift under. And was not given one.

We were a couple that was in another complaint about this hotel. We will never stay at one again. Just because he has a wheelchair does not mean he needs to treated like we were

I specifically requested 2 rooms near each other and one room needed to be handicapped and the bed had to be on risers or off the floor to allow for a lift. The dad of the family traveling with us is handicapped and in a wheelchair.

He had a spinal cord injury and almost completely paralyzed. He requires a lift to get him from his chair to the bed. I asked for this when making the reservation. Upon arrival we were checked in and never told anything about the rooms not being accommodating.

My friend came down to my room and told me we weren't going to be able to stay there because the bed wouldn't allow for his lift. It sat straight on the floor. The man on duty told me their was nothing he could do except try to call the manager.

The Manger was RUDE and told us it wasn't their…

I stayed at this Quality Inn last night and I am surprised at the quality of this INN. I have always stayed at the quality inn whenever I travel. The Inn states that it's smoke free. However, when I arrived and received my room the moment I walked through the all I could smell is weed smoke. My young son was with me and I had to ask for a new room. I received a new room and it was missing the refrigerator and had a broken hair dryer. To make matter worse I was here to use the airport and the shuttle is not operating. In addition, the continental breakfast was not operating either. Furthermore, there were homeless people and people sitting in their cars in front of rooms who did not have a room. Honestly, it felt like I was in the worst part of town on the worst day.

The fact that COVID 19…

I’ve recently relocated to Pensacola Fl, due to a job transfer. In May I reserved a room at Quality Inn for 8 nights (May 23rd to May 31st 2020) check in time approx. 3:00 – 4:00. When the time drew near, I need to change my reservation to a day later, May 24th. I did this through Booking.com on May 22, I received the update in my e-mail so all was good – I thought.

RES # 2143149001

On May 24th en route to Pensacola (outside of Chattanooga, TN), I called the hotel to let them know I will be there approx 7:00 pm. The woman at the front desk could not find my information and told me it was probably the other Quality Inn on the other side of town. I pulled over to check my e-mail and it was the above hotel. I called her back with the confirmation number. She claimed they cancelled me…

To whom it may concern: My reservation number is 2132149001 and pin 4662 Cathy Remmers. I booked a hotel room from May 23 to May 31 at Quality Inn Pensacola FL Bayview.

Friday evening, May 22 - due to time constraints, I changed my reservation (modified) from May 23 (check in approx. 3:00 - 4:00 pm) to 24 hours later, May 24 (check in 3:00 - 4:00) It clearly states that there is no cancellation fee if I cancel up until 4:00 pm the 23rd.... After 4:00 pm there is a fee. I made sure I did this the day before AND it was a modification not a cancellation. I received a confirmation e-mail but conveniently it disappeared, when I tried to retrieve it while en route to Pensacola on Sunday May 24th. On that day, I called the hotel to let them know I will be there approx 7:00 - 8:00 vice 3:00 -…

On June 1st, I checked into the above stated hotel for a four night stay. The next day, I noticed that there was a unknown charge of $140, later learning is was a pet fee. This is where I am totally upset in the method of which the hotel handle this matter. 1.

Yes, I did have a dog I was holding overnight for a friend. 2. The representative did not contact me to verify if in fact I did have a dog. Instead they assumed that the dog was mine, would stay with me for the four nights and charged my card without my permission. 3.

The front desk clerk informed me that the pet fee info was on there website, which I did not know because the reservation was booked approximately one hour before check-in. 4. I should have been asked. I did not appreciate their respond that I could check out but will…

Bedbugs in room 216 Quality Inn James st Syracuse ny rude customer service was doubled charged for a room I only stay seven hours in with bedbugs was hang up on by staff I have the pictures to prove it also very bad neighborhood was approached by men as I got out my car horrible experience

I booked through booking. Com. I originally booked three nights but changed it to two. When we arrived we were told they thought we were already there. They gave us a room... it was very dirty and seemed to be in the middle of being repaired.

We told the lady we couldn’t stay and she offered another room. That room was better but still dirty with hair on the floor, sticky dirt on the floor and door. The bathroom floor was dirty with hair and dirt.

I’ve never refused to stay in a room and I hated to do it but we couldn’t stay there. It just felt so dirty. Especially with the pandemic going on, cleanliness was more impute me. com to get our refund.

My husband thanked her said that we would. Now booking…

First off if there was a zero out of five it would be marked. Our meeting was in Toppenish, Washington during the pandemic 5/2020. They took our money but failed to inform us that their were no amenities which was figured out before showering, we are talking about soap.

The little bars they throw away after each visitor, I hope! What kind of thought, if any way given to how important it is to wash your hands during the pandemic let alone clean up with a shower in the morning.

They wouldn't open the office door and didn't care about our situation.

The front desk ladies including the general manager are throwing parties allowing non residents to hang out and drink alcohol all over the motel.

My complaint is that they charged me a smoking and trashed fee when I rechecked in my room and they haven’t even been in my room yet so how could they charge me anything like that and on top of that they show me pictures of stuff that’s not even mine the picture I sent is the invoice of them charging me the same day I checked in please let me know how I can get my money back

We were traveling North on 65 n stopped for the night in Scottsburg In. My daughter Kristin Halvorsen booked n paid for room. This was 4/2. We knew things would b different because of the virus but the outside of the place was run down. The room was ok. The refrigerator was dirty.

This was not worth 70 done dollars. The lady at the desk was pleasant.

Your place of business in Fort Dodge is flying a flag that needs to be replaced for months. When the manager was informed she indicated it was no big deal and indicated to go ahead and post on social media.

Which is where I found the message about it. Please contact this place and have them correct this.

on March 9th I stayed at the Quality inn address at 71205 Miller Lane in Dayton Ohio, I put down a $100 deposit for the room through a PayPal card,I have been trying since MARCH 10TH to get that deposit back. m. m.

I have lost my job due to the coronavirus and that hundred dollars is all I have to my name and I cannot even spend it because of their lack of diligence and sending the fax or even wanting to listen to a customer. I am losing my patience and I'm wanting to go to the highest possible power that I can to get this resolved because it is not only affecting my stress level is affecting my way of life at the moment because I was supposed to have that money 2 weeks ago and

I have been living off of dollars a day.

young abd i went in this morning to retrieve my pay stubs for foodstamps and the front desk clerk brenda was very rude , disrespectful , she attempted to slam a door on me in the upstairs office . she flicked me off and continued trying to intimidate me as i was remaining calm trying to request someone higher up in command i was denied that right .

i was also denied the right to recieve a number to make a complaint on her as well. This is the quality inn on fowler and 30th in tampa fl my number is 813 900 5698

Upon entry, the room was over overwhelmingly deodorized, we had to allow the room to air out. The ceiling tile over the vanity was pushed out. The light cover in bathroom was missing. There were holes everywhere, in the walls, behind the bed, on the inside of the bathroom door, BIG holes, not little nail holes.

The light over the vanity worked the first night, but wouldn't come back on. The bed felt as if the mattress was laid upon plywood. We left the room and went to the Riverbank Zoo the following morning, upon our return, our room had a horrible very strong ammonium odor, like a cat had been kept in there with no litter box (which explains the suffocating deodorizer smell).

We proceeded to go make a complaint and demand a change in rooms, only to be informed by 2 other rooms of the…