Quality Inn

I wish we had a job assignment at the Walmart in Cleveland, Mississippi. Upon arriving Cleveland Mississippi we decided to stay at the Quality Inn on the night of January 29th through the 30th. My assignment was at the Walmart across the street from The the Quality Inn hotel in Cleveland, Mississippi I got off from work around 2am that morning and it had to be at least 40 degrees outside if not colder.

When I entered my room and tried to warm up. The air-conditioning Did not work at all. And being that I'm traveling from the warm state of Texas, this was not a good thing for me. That particular night. I didn't even get rest because the temperature in the room was cold.

I went down to explain the situation. To the front desk clerk who told me that the manager wouldn't be in until about 8am…

stayed at Q I in Petawawa Ontario Canada last week Asked for military rate (i'm in the airforce and was there looking for a house they gave me standard rate and I was not able to claim their full charge. they emailed me my receipt so I didn't realise this till I got home. now im out $400.

phoned front desk and her response was I received reward points for the amount so theres nothing they can do my response; cant use points if I never go there again is there anything you can do r am I to be a non customer forever?

To whom this may concern: Hello, my husband brought me to Cherokee, NC, for my birthday, to visit Harrah's Casino. 5 hours away. Of course we checked with the casino to see if we could get a room comped- and we did. Yay!

They put us up at Quality Inn in Cherokee. Please allow me to give compliments before complaints. It is always nice to hear good things. The check in was an easy process, the desk clerk was helpful and friendly. The room was nice and had a balcony that overlooked the river.

Breakfast the next morning was good as as expected. As we were leaving the next morning we were kind of rushed out of the room, our fault we were in there a few minuets past check out time. In the rush of getting everything gathered up and carrying it out…

me and a couple of other people been waiting to get our room at quality inn on Sigman street and it been like 20 mins since nobody came every time here it’s always a problem I can’t get no towels and no trash taken out it’s bad service here.

I booked 2 months ago with your establishment in Navasota,Tx for a family birthday party. 00 and I needed my money bk as I am a widow on very limited income.... I was given the run around first by the hotel manager telling me I had to call Igota to have them contact him about my refund...

to find out he was wrong... I was sent to 3 different places took me 2 days and finally had my information and they contacted hotel for the manager to say he would not approve my refund bc it was too late....

first of all if I had not had to do my own research I could have cancelled the first time I called... God does not sleep and he will get his eventually

This was posted on fb and it's a shame! This is really how your company treats the American flag?

Bed bugs and roaches. I was bit all over my body while sleeping. I called the front desk and was tild there is nothing she can do. never happened.

So I will try and be brief. Jan 2nd I checked in to the Foley, Alabama location. That first night I thought I got a couple of bites on me. I thought it could have come from anywhere so I ignored it.

The second night, I was exhausted and fell asleep to wake to being covered in bites. I looked through the sheets and didn't see anything. I went to the morning desk manager and showed her the bites. She was extremely apologetic and offered me a free night in a different room.

She thought they may have been fleas bites. Anyways, the next night in a different room at around 10:30 or so I turned off the light, five minutes later I see a bug walking across the pillow beside me. I turned on the light.

This bug was about a third the size of my baby fingernail. I killed it and then pulled back the…

To whom it may concern:

I booked two hotel rooms through Priceline via the Express Deals for a one night stay December 21-22. The Quality Inn in Walterboro, SC was the hotel where our non-refundable reservation was made. I have been in contact with Christine Maquilla who works in the executive offices at Priceline. She spoke to the front desk Manager, Jennifer, at the Walterboro Quality Inn and discussed my case along with the request for a full refund ($112 total) or some type of compensation for our poor experience. Jennifer denied my request so I am escalating to the person who can look into this further and help us.

When we arrived, the lobby was filled with frustrated and angry guests who had been waiting a very long time to check-in to their rooms. We were told there were plenty of…

Yes I was supposed to check in today always having my house from the baby couldn't stay there Jesse at the front desk in Hays Kansas said he couldn't check anybody in within a 30 mile and 30 mile radius he had to call a manager to make sure it was okay I have never been he was very rude and I you should just do his job in Czech people inI'll bring you a lot of business to your hotel company I do get a lot of visitors up in Hays Kansas but

I will no longer go to any of your hotels or tell any of my friends and family of yourhotels you will get a bad report from me you need to take care of your manager at quality inn in Hays Kansas your manager was very smirk about everything thank God he was doing some type of good but if that's a rule about 30 mi 30 mile radius you guys are going to lose…

please hold off on my complaint im trying to work the issue out with tamara so if you can just hold of contacting the kitsap way quality till I can get A HOLD OF YOU THANK YOU MY EMAIL IS NOT WORKING NOW BUT MY NUMBER I LEFT 360 9081106 WAS NUMBER I LEFT please allow me to finish speaking with her about this if I can work it out id like to please give me a day or two to get back to you guys 3609081106 my room 206 thank you

well first off I have been staying at quality inn at 4303kitsap way 98312 and timara the mansager has made my stay hard and has cause emotional de stress and my panic attacks and I was in 201 up till three four days ago I had switch rooms to 206 and as I moved rooms my boyfriend had found a white and grey card I had never seen mhy boyfriend found it in a drawer I did not use and

he left it in room and I didn't know he forgot to tell me it was there he left it caiuse it wasn't ares and instead of timara asking she surprise with a Bremerton police department officer who verbally attck mew with not asking but acussing me and making up a large amount of lies till my boyfriend said check it out I found it left it it not mhy job to throw it or turn it in and

forgot to toss it before then…

12/10/19 Megan Maloney 925 38th Ave Spc 18 Santa Cruz, Ca 95062 To Whom It may Concern.

I would like to make a complaint about Booking.com and Quality Inn and Suites Airport at 9727 NE Sandy Blvd, Portland. On 12/8/19 I made a reservation online through Booking.com for a hotel that offered shuttle service to the airport. I found a room for Quality Inn on their site that met my requirements. When booking on- line through Booking.com they ask for a credit card number to secure the room. They charged my credit card right away. When I called the hotel back a few days later to arrange shuttle service to the airport, I was told that I didn’t offer shuttle service and that they did not have a reservation for me for the date December 23. The front desk clerk told me to call Booking.com. I at that…

I had stayed at quality inn in conyers ga. I've always had issues with them staying in past but this one i will report. I had rented a room and went downstairs to business center to rebook a friend of mine was downstairs with me in office and was sitting on couch while I was on computer with a baby in my lap a guy approached me and

asked if she was my friend I said yes and he asked if I could ask if she picked him his tablet I did and she said she was sorry and thought it was hers and hers was in her bag without thinking.

She gave it back and apologized. 10 mins later the housekeepers come banging on my door a white girl and a black girl and said we had to leave or they would call the police she preceeded when I went to shut my door she stuck her foot in my door and

when I told her what…

We were traveling from Tennessee to South Bend Indiana. We decided to stop in Batesville, Indiana before going on in. 00 deposit. We have traveled from the keys of Florida to Canada and have never been ask for a deposit.

We did not stay because of that. You might want to check on your employee there if you do not charge a doposit then someone is making some pocket money. Thank you for your time. Gerald Doutt

We stayed at the Quality Inn in Irvine and were extremely displeased with the service and cleanliness of the property. It took 25min to check-in and NO ONE else was in line. The man at the front desk kept checking to see if our room was ready over the radio (at 4:30pm, when check-in is at 3:00pm).

Also, the furniture in the lobby was stained and torn, we couldn't even sit and wait because of the filth. Once we got in our room, there was a huge stain on the ceiling that was disgusting. I've attached pictures of the stains.

We didn't use the jacuzzi in our room because I didn't even know if it was cleaned based on other areas of the property. We came back at 11:30 to sleep and left as soon as we woke up. We couldn't get out of there fast enough.

We expect a full-refund for the terrible…

i was sitting in the computer room doing some work at around 10 in the morning and I heard cursing in the workers laundry room / I got up and took a look inside - I had seen this woman employee cursing out another employee --- so I went straight to the front desk and pressed the bell for assistance- to my surprise the same woman who was cursing at the laundry employee was the same one that had answered the front desk------- I immediately knew it was her so

I had asked politely if " whosoever is back there doing all that cussing if they could please stop cause I don't want to hear it "---- she said I cant stop my employees from talking how they wanna I said "mam it was cursing and I don't appreciate it"----- she admitted that it might had been her and I said " your right it was you"------…

Our school athletic team had reservations to stay at the Quality Inn in Durango, Colorado. We called ahead to let them know our arrival time and they said we had no reservations and no rooms available. Two weeks later the school credit card was charged for nine rooms.

I have talked to the front desk (Vebe) and she won't even listen and is very rude. She claims they left numerous messages on the school phone number, but we have not received any phone messages. I explained that when we called in to say we would be arriving late, they said we had no reservations.

She said they didn't receive any phone calls. We had to scramble to find another hotel in the area for our high school students. It is unreasonable to be told that we have no reservations and can not stay there and then be charged.…

The weekend of 10/25/19 booked over 12 rooms in St. Petersburg Fl. The rooms were dirty, sheets uncleaned, bedspread stained,urine smell, water issues, holes in carpet and most important customer service was POOR. Customer service made me and my guest feel as if it was a problem with African American people.

After addressing many issues and concerns with the onsite manager(Steve)every complaint I made his response each time was OKAY in which made me feel that he was less concern of a paid guest. I will NOT ever stay there again in which we come there each year.

I emailed the hotel on 10/28/19 no reply back about my concerns. So unprofessional

At 5:30 PM, Saturday, November 1, 2019 I checked into Quality Inn, 1109 Horner Road, Woodbridge, Virginia. Earlier (a day or two) I had registered and paid for a room in this Inn via telephone and had specifically requested a NON-smoking room.

92, tax included, paid for by my Capital One card. Upon check in I was given room #138 by the young lady at the desk. As I had a very early morning appointment I went to bed after a shower, around 7 PM.

I had detected a faint tobacco-like smell in the room abut woke up at 1 PM with a headache and scratchy throat and at once detected a strong sweet smell that I recognized as marijuana. I am a retired University of Wisconsin administrator and I do not smoke and most certainly have never taken any kind of drug in my professional career or at any other…

We decided to stay at this hotel, when we got here everything was clean, and seemed like it would be a good place to stay for some family visitors. Little did we know what the manager was going to do when my family checked out of their room.

The manager came to the room to do a walk through, and started getting irate about not supposed to have visitors in the room period. Response was no one said no visitors period and they are not visiting they came to help load our stuff out to the car.

Then the manager proceeded to say that my family had been smoking in the room which is NOT the case. Family explained to the manager that no one smoked in the room and that they could be seen on camera going outside to smoke on the balcony.

The manager then stated well no matter what i am charging you…

I stayed in the quality in on Friday Nov 1st 2019 in Chickasha Oklahoma and I woke up in the middle of the night with bites on my stomach and my arm. I was hoping it wasn't bed bugs but by the time I checked out at 11 I had them starting to pop up all over.

I went to check out and told the front desk and they seemed bothered and not willing to give me money back or even a discount. Now the bites s have spread and are causing me pain. I would like reimbursement for my room and medical bill

A very nasty carpet, I was very unhappy I will never stay at another quality inn. Refrigerator had a smell and it was not clean. The minute I went in the room there was a smell. And it was not pleasant.

I had to buy deodorizer to try to make the room smell better and that didn't help. I was there 4 days and and I didn't eat my free breakfast. I have stayed at quality inn in the past never had any problems.

I will not tell anyone to stay there. 72 a night it is hard to believe That could happen but it did. I am very unhappy about it I don't have money to waste on a dirty room .

I am only giving one star because I have to. I have been at your hotel (Quality Inn 2752 NE Hogan Dr. ) for a total of 15 days, I have filed a previous complaint with your corporate office. I spoke with someone named Jessica and my reference number is 9655195.

My initial complaint is this, while cleaning my room the maid accidently threw my prescription glasses into the garbage. these glasses were $400 and less than a week old. I have spoken to the shift manager but cannot seem to get the general manager to speak with me no matter how many messages I leave.

she was there but unavailable to speak to me at the time and did not call me back or come by the room to speak with me either. I filed a police report and I can provide the case number if needed but I want compensation of some sort to…

We asked for an extra blanket only to be told we can't have one. That's absurd. Two people should be able to get a blanket for each person. Never again will I stay with your company. I wish I could have given you minus five stars. So disgusted.

We stayed at this Quality Inn five nights- we were booked for six but left early we are so displeased! One day housekeeping removed all of our used towels leaving us with one bath towel: the front desk gave us more but not without an argument: this hotel was going green!

The bedding was terrible: the mattress pad didn’t fit and kept sliding to one side of the bed leaving the other side bare and a big lump in the middle of the bed. If we left half drank cups of coffee in the room they were still sitting where we left them when we returned in the evening.

Coffee for the in-room coffee maker was not replenished and the grounds in the coffee maker were not emptied! it was obvious housekeeping had never come in to the room! Ou room wasn’t the only problem with this place! Your pool is too…

We stayed at this Quality Inn five nights- we were booked for six but left early we are so displeased! One day housekeeping removed all of our used towels leaving us with one bath towel: the front desk gave us more but not without an argument: this hotel was going green!

The bedding was terrible: the mattress pad didn’t fit and kept sliding to one side of the bed leaving the other side bare and a big lump in the middle of the bed. If we left half drank cups of coffee in the room they were still sitting where we left them when we returned in the evening.

Coffee for the in-room coffee maker was not replenished and the grounds in the coffee maker were not emptied! it was obvious housekeeping had never come in to the room! Ou room wasn’t the only problem with this place! Your pool is too…

Kristy but in a conversation about political view. She will not stop her Obama speach we left the lobby she call the company and we had to explain ourself to my suppervisor .we would like to speak freely without spy in the Inn or a violation to our civil rights your help will be appreciated as for me I will never stay on a quality inn anywhere in the country.

Good Afternoon,

Last night me and my girlfriend stayed at Quality Inn in South Portland, Maine. (Room # 210) First of all, there was NO HOT WATER. Secondly, BATHTUB WAS NOT DRAINING. Last night, 2 employees at the hotel told me, either we could move into another building or speak with a Manager Michelle. She would probably give you 50% discount. The reason, that we could not move into another building, my girlfriend was very sick, her back was hurting a lot. This morning, I spoke with Manager Michelle, she said, she could probably do 20% at the most due to nature of the business. I just received an e-mail from her, unfortunately she offered 10% discount. I told her, I will contact corporate headquarters. I am sorry this is unacceptable. My name is Oleg Weber my e-mail address is:…

First the room at this hotel is run down and a bad smell there was trash left in my room took a shower and put the bath mat on the floor and when I picked it up after my shower the mat was dirty from the floor not being mopped and in my mother in-laws room the binder with the info was all moldy and

nasty and housekeeping never cleaned her room. I have pictures but I can’t upload them for some reason

We booked the Quality Inn for three nights on 10/15, 10/16 and 10/17/2019 on 303 Interstate Drive in Nashville, Tennessee. We experienced a mouse, roaches and even had trouble entering the room. (348). We had to push hard against the door to finally open it!

The worst part was the dining room. The waffle machine was broken off and a part was setting on the counter. They were OUT OF coffee. The juice machine as you can see in the photo was overflowing. They were totally out of food and they said they WERE NOT bringing more AND it was only 8:30 am in the morning.

Later we found out that the cook quit! People complained to the front desk but they took no action until my wife complained. And the person who checked us in didn't even know the big stadium right next door was home to the…

Good afternoon my family checked in to your hotel in Manchester New Hampshire Saturday October 19th. We arrived went to our room and noticed the heater hanging off and toilet was clogged. I went to front desk to let them know.

Later that night kids went swimming and came to room to shower. My husband myself and two other adults was in room. There was a knock on the door letting us know the shower was leaking into the room under us.

I had my son finish showering. Then the front desk called to mention us having two extra adults in the room and they have a 8 o’clock no visitor policy (this happened at 7:41) I politely told her ok and the visitors left.

I called manager today he was totally rude and making excuses for the employees not one time did they get a noise complaint it was due to…

Tiffany your desk operator is RUDE!!!. She makes up stuff, especially if you are NOT!!! A repeated customer. Well I have a real job, not one that requires me to lay on my back. I will be pushing my insurance Allstate to never send someone here.

I came in due to fire. I have sprung ankle so I was limbing very noticeable n was put on 2nd floor with no elevator. A couple on 1st floor stated they don't leave till the customer not employee brings around vacumn so customer can vacumn there own room.

I realize mine was not either. My husband and called front desk cause I called him from room phone cause my phone died from being in fire, Tiffany refused to put his call thru. Obviously a reprecaution cause I called her a lier ,& advised her she is only concerned about the John's, whores, n drugs…

Your worker Tiffany in the Middletown/Franklin Ohio facility is horrible. Your staff is afraid of animals. Because this I have had to stay out of my room for them to clean. They have left the same covers on the bed for almost a week.

I came down hallway n vaccumn cord was laid out down hallway. Tiffany is rude & obnoxious & should be fired. When I asked to see video she claims she has of my dog without a leash she told me get a suspeona.

Which tells me cause I already know that there is no proof of dog off leash. Her unaccepted of animals is out rageous. If you don't like animals than you should not work at hotel that houses them. Being a fire victim 10/14/19 she has had no compassion. Your rooms are filthy.

I have had to buy my own toilet paper. Our blanket had a cigarette hole in it…

I was called an told that someone had complained that my room had smelled like someone had smoked. I want a refund for the three nights that I stayed in the motel room upstairs because not only did my friend get bed bug bites but I also.

Feel that I was treated like I shit because of letting two of my friends stay upstairs in my Motel room number 232 an when I had called the front desk to ask if I could please be moved to another motel room.. An was told that since there was no housekeepers still there that was one of the reason why she would not move me into another motel room...

An her reason was because I had let two of my friends stay with me over night an then called the front desk an the first lady that I talked to was kind but after she asked to put me on hold an then the that…

If I could give no stars on this particular experience I would. I comtact an individually today AGAIN about the incident that happened on Sunday the 13th of October 2019. I was awaken at approx, 5:45am to very severe itching and scratching.

upon check out I told a Miss Jocelyn about the incident ans being a veteran I would get seen at the VA hospital in Charleston SC. I returned after the hospital visit and was told told I had SCABIES! I was given an injection,ointment to apply, and medication to take ( 3 pills a day for 5 days).

My daughter has took photos of the areas. My question is do I contact an attorney, I've spoken with someone at the health department because I was told a Miss Tiara Harris was to contact me and no one hasn't.

And seeing that I made the mention of this on Sunday…

We booked a room at quality inn in Cameron Park CA. We were in a non-smoking room but everything smelled like cigarette smoke. The sheets, bedding, curtains, even the towels. The hotel room was so dirty, we didn't want our bare feet to touch the floor.

I wiped a towel on the carpet and it was filthy. We turned on the wall mounted AC unit hoping it would help the room air out, but it made the room smell worse. The residual smoke smell made my wife feel ill.

The furnishings in our room were beat up and worn. Everything about the hotel was a disappointment. I looked at the food in the breakfast room and found it unappetizing. I called choice hotels, the reservation company, and general manager to express my disappointment.

This place should be listed as a smokers only hotel. I told the…

On 10/5 owner of quality inn in Yakima wa demanded to know why the State of Washington was paying for a room for me. The reason is personal and I don't have to tell him or any other hotel I am staying at.

Nor has any other hotel demanded ti know this information. I told the owner that was mt business. He said something abour sketchy and threw me out. October fest was in town, there were absolutely no other rooms to be rented.

This is very unprofessional and unethical of him. Very very very poor custimer service.

Me and my family stayed at 479 Gordonsville tn38563. The room had been reserved for week. We arrived at 10:30 pm after a four hour drive. Walked in gave the lady at the front desk my name and the name the room had been payed for.

Liegh the lady at the front desk asked for I’d and a credit card I gave her my is but asked why she needed my credit card she said it was for incidentals I gave the the card thankfully my cards are attached to my phones so when there is a charge I know immediately. 61 for the room. Without asking me first.

As explain to her it’s already been payed for very rudely she’s tells me it has not and if had been she could see it on her computer. Nicely again I explained it had been payed for she again tells me no it has not and that I am lucky to get the room because…

we are at Quality Inn @1750 E Main in Mesa, Arizona. The 2 rooms were reserved by Phyllis Chilton our sister in law. since check 10/03/19 we have had no working TV. Refrigerator won't get cold. Room 110, dirty floors and tub. Room 109.

Front desk clerk on Thurs said repairman would replace TV on today 10/04/19, nothing happened. Front desk clerk tonight, Dianna came, looked at TV, she couldn't repair it. They offered to move 2 Sr citizens to an upstairs room w/o any help. Very unacceptable.

We're here until Sun and expecting a refund back to this account of Phyllis Chilton. Thank you

Staff is very good. They know they are fighting a losing battle! Don't know who the franchise owners are, don't care. Walk in the place smells like an old ladies home. O. Stale odors. Carpet is threadbare, floor bounces when walked on in spots.

Facilities are out of order, Pool, Fitness center, hot tub, have been for a long time, doesn't have a look of being fixed anytime soon. Read the tripadvisor reviews you'll read these complaints over and over again! Breakfast area has all the charm of my high school cafeteria.

Coffee obviously done when overnight staff has time, lukecold at best. Waffle machine broken, so is the dispenser, staff says has been for weeks. Where is quality control, this is obviously been an ongoing concern? The room had signs of obvious neglect, black bottom on tub,…

I stayed at a hotel in la Grange Kentucky and it was the worst experience I have ever had. I found German roaches in my room. When I arrived around 2am in the morning I turned the lights on I took photos.

The assistant manager called me the next day aggressive and condescending and lied she looked with a german roach light and none was in the room. I did not leave my stuff in the room and she said I abandoned the room.

I have alot more to say but I only have 100 words. Unacceptable and disrespectful.

Sept 20 - 22, 2019, my family rented rooms at the Quality Inn located at 3701 Murfreesboro, Franklin TN. We had a total of 7 rooms. We came to attend my niece's wedding on Sept. 21st. My room in particular had the stench of animal urine.

The carpet stunk and you couldn't walk on it with bare feet. The walls were dirty. In the bathroom by the light figure there appeared to be boogers stuck to the wall. This may sound crazy, but it is true.

My brother's room also had boogers on their walls. The sheets were stained with urine. Cigarette holes everywhere in the linens. One of the beds looked like the sheets had not been changed. They were very dirty. There was mold throughout their room and it smelled moldy.

My father and his wife, who are 87 & 88 yrs. old were two doors down from me. His…

Booked for 9/16/19-9/26/19 This was the worst we have ever seen! Feces on doorjam to bathroom, lights not working, horrible smell, filthy windows,mirrors, and face of television. Asked for our money back and booked somewhere else. They did return our money.

Tried to submitt a complaint and we were told it wasn't compliant!!!! So wrong!!!!

I booked a room with the Quality Inn at 1164 Dogwood Dr, Conyers, Georgia on September 20th of this year. com. After typing in my name and information I mistakenly repopulated the booking with my aunt's information, Marion Bonvillain. I did not realize that I had done this until I got to the hotel to check in and pulled up me e mail confirmation to show to the clerk.

I attempted to explain what had happened and the clerk was extremely rude and kept cutting me off. I showed her my driver's license and attempted to show her the booking confirmation and my credit card, but she did not want to see them.

She did ask for my driver's license at some point and I believe she made a copy of it. She then demanded an explanation of what had happened, which was what I was trying to say when she kept…

Trying to check in to quality inn at Taos NM. Josh desk clerk was the most unprofessional and disrespectful person ever dealt with. A person with an attitude like that should never be greeting guests. After confronting him about his attitude he called his manager and told her we were threatening him.

WOW he is a character. We have been working in town and been staying there on and off for a few weeks. Really enjoyed staying there until we had to deal with this creep. Thanks Erik

No hot water had to get ready for a job interview office lady said switch rooms now or no hot note switch rooms later no hot water I had no time could not miss interview so now I'm stuck in a room with no hot water I'm a friend of mine put the reminder card so the refund my money would make it so I didn't have a place to stay again I'm still in the room with no hot water because I did not have time to miss my job interview and

moved to a room with hot water so now I'm stuck in this room if I want a place to stay and then last night there was a man outside my door twice and then I was coming back from Walmart and I thought it was there again and I ran in the office cuz he went to a game to approach me and I was scared because they tried to kick me out because I tried to run in the office…

No hot water had to get ready for a job interview office lady said switch rooms now or no hot note switch rooms later no hot water I had no time could not miss interview so now I'm stuck in a room with no hot water I'm a friend of mine put the reminder card so the refund my money would make it so I didn't have a place to stay again I'm still in the room with no hot water because I did not have time to miss my job interview and

moved to a room with hot water so now I'm stuck in this room if I want a place to stay and then last night there was a man outside my door twice and then I was coming back from Walmart and I thought it was there again and I ran in the office cuz he went to a game to approach me and I was scared because they tried to kick me out because I tried to run in the office…

Nicole from Tacoma Georgia said they don’t take cash unless you pay additional $50. She said is you pay with card it’s 200 extra fo security charge. She said we would get it back if you don’t damage. We tried to get into room couldn’t open door so went back and asked for our card to be reversed. We stayed somewhere else.

This morning got a call saying e had left without paying and they need to charge our card. They HAD BETTER NOT CHARGE ME. WE STAYED SOMEWHERE ELSE AND I HAVE PROOF. We travel a good bit and try to stay at choice hotels but no more.

We will stay anywhere but choice.

They would take money off my credit card thinking we were staying and not asking us it would be taken off without asking plus housekeeping is horrible and they use turkey meat for sausage and the eggs taste horrible just rude service and wont be back