Red Lobster

and there was no one waiting. They were not busy ei. We were not seated for about 10 minutes. So I ask why we have to wait?

Last year we went to Red Lobster when they had the all you can eat Shrimp Fest and it was amazing and the food was fantastic. Food was serve hot, garlic biscuits were hot and butter was provided. The shrimp were seasoned well and served really hot and it was grilled to perfection.

We ate at the Johnson City Tn. location on Roan St. It was so good that we went 4 or 5 times. This year we went this past Monday and the food was very disappointing, the Garlic biscuit were not warm at all and dry and no butter was served with them or even offered.

The Shrimp was served slightly warm and even the noodles in the Shrimp Alfredo were not really hot. The Garlic Shrimp and the Ter. Shrimp did not have a lot of taste and was not grilled or even tasted grilled.

I got a baked potato and it was barely…

9-7-19. Our server was cleaning an adjacent table. As she lifted the tray in the air, which had multiple glasses on top, the glasses fell off the tray braking into little pieces onto our table and by the floor. The broken shards of glass on the floor wasn’t even thought of for 15 min.

Food and drinks were still on our table afterwards. The server did not notify the supervisor and gave us full bills. After I notified the supervisor, she discount our bills half off and apologized. She finally told us the bill was taking care of.

Shards of glass were still on our table and floors. I had a sore throat when I got home praying that I didn’t swallow any shards of glass.

Hi me and my husband was at the Peru IL location yesterday afternoon. It was the worst experience we have ever had there. 00 and it was a total waist of money I am beyond upset. The crab lags you had to struggle to even get open and they were dry, the lobster was completly shriveled up and rubbery even the asparagus was dried out and chewey.

If you have any questions please contact me I also kept the receipt if you need it. Thankyou

Red lobster in Charlottesville Va. Is sub par. Went on sat sept 8th, 2019. 5:30 PM. 1 group ahead of us with 6. Went to use the restroom and saw no less than 8 empty tables. Returned and asked how long the wait is, was told 20 minutes, I stated you have many empty tables. No response.

Turned to leave and heard have a good day. Ate at Texas steak house. Really wanted seafood but never there again. Don't know how it stays open. Hadn't been there in over 6 months due to food problems, now this.

She should be fired pronto.

Went for lunch and had to wait 10 minutes to be seated waited forever to get a waiter for drinks and longer for our food. Been many times and this was the worse service ever. Very disappointed

I have no complaints. Just could not find a place to give my compliment to. Champaign Illinois Red Lobster. m. Servers name John, best waiter I've ever had period. Friendly fast knowledgeable and very efficient. Food was hot and great as well.

Thank you John and Red Lobster for a great evening out. Clark Adams

Why u can’t serve gluten free biscuits at ur locations? And ur locations r too sad on decoration, like ur dead colors

i wish to express a complaint regarding the menus, and food that is being offered at Red Lobester. Before, the bread was bigger, and the ranch saled dressing was tastier. 00. 00, and was not even satisfied with the changes that were made.

My cadillac marguerita was cheap on the liqueur, and smaller. It seems your trying to get your $2 billion back by skimping on the quailty of your food. 00 before my discount. I do want to say, the place was pretty empty fo a Friday night, at 7:30 pm.

I do not want to be offensive, I just wanted to express the way I feel now, about this resturant that since I was young, II have always loved. Jb

What happened to your menu.serving chicken over rice,with sides being baked potato,French fries, broccoli,corn on cob ?? Too many starches,was not offered salad.manager comes over asked how food was,why didn't I get salad,not offered to me.then they just rushed us out.fir Friday,very dead,used to have to wait forty minutes for table.will not go back.bad management,chicken was not cooked like before,sitting in maple cherry sauce,sloppy.

Last Wednesday the 28th of August, we went to your restaurant on Blossom Hill Rd in San Jose, to celebrate my husbands 84th birthday along with our family. We ordered a lobster pizza. There was no taste of lobster, just fish. Also creamy lobster alfredo.

It came in a big lump. I had to use my knife to cut it in pieces. It was not at all creamy!! Not only that there was no lobster. My son ordered your crab in the shell. He could not taste any crab as there was to much of other foods.

The shrimp alfredo was a big lump, no shrimp taste. Very dissapointing!!! The only thing good was the salads. I did not want to complain to the waitress and cause a more unpleasant situation, which was suppose to be an enjoyable celebration!!!!!

Whoever prepared these meals needs some more training. We…

First you took away the stuff flounder, now you have taken away the flounder all together and replaced it with whitefish. It was horrible.

Also, you have taken away the best tartar sauce there is. The new tartar sauce taste just like mayonnaise. Your food and place of business now is unbelievable. That is the last $100 that I will ever spend with Red Lobster.

Have been celebrating several different family members birthdays there as well as other visits. But that has now came to abrupt never will again!! Will never, ever, go back to that restaurant. EVER!! There is nothing that you could do for me that would ever get me to pull into that parking lot again.

Corporate they say are making all the changes in that case "Corporate has RUINED Red Lobster"

I contacted your office weeks ago about our horrible experience at one of your Omaha locations. There was a follow up call from the District manager Adam who seemed to concerned and very apologetic. He offered a gift card that almost 3weeks later we have yet to receive.

I feel even 10x's worse about the company now for allowing to have smoke blown up my ass! Sorry, NOT SORRY!

I'm a frequent customer at Red Lobster. How excited was I about crabfest? VERY! Of course I ordered the ultimate feast. Salad was good, rolls are the best. Then my entree came out. Terrible! Crab legs were so small compared to my guests ( who ordered the same) I asked about this to my waitress, she talked to the manager and their response was the are equal in weight. That's all I got.

So I proceeded to eat then found out half my legs were hollow, nothing in them. We paid and left and this is why I'm writing to you. Thank you for your time.

This was one of the worst visits to a Red Lobster ever. I’m not filling this form out for a 3 rd time just to tell me, you are experiencing website difficulties. I’d like a phone call from someone! 252-557-2114 1221 Old Mill Rd Rocky Mt, NC 27803

I VISITED RED LOBSTER #0055 ON 8/10/19 AT 6:00 PM. THE SERVICE WAS REALLY BAD. OUR PARTY WAS A PARTY 0F 20 AND WE WAS CELEBRATING MY NIECE 20TH BIRTHDAY. WE WERE SEATED AT 6:05 AND I LOOKED AT MY WATCH AT 6:29 AND OUR DRINK ORDER WAS NOT TAKEN YET.

THE WAITRESS CAME BY AFTER WE SAT DOWN AND SAID THAT SHE WILL BE BACK TO TAKE OUR DRINK ORDER BUT DID NOT. I WAVED THE MANAGER OVER AT 6:29 AND TOLD HIM WE HAD BEEN SITTING HERE FO MORE THAN 20 MINUTES AND OUR WAITRESS HAD NOT COME TO TAKE OUR DRINK ORDER.

HE WENT AND FOUND TIERA AND SHE CAME BACK WITH ANOTHER WAITRESS. THE BOTH OFTHEM TOOK OUR DRINK ORDERS AND IT TOOK THEM AWHILE TO BRING OUR DRINKS TO OUR TABLE. IT TOOK SO LONG THAT MY HUSBAN’S ALCOHOL BEVERAGE WAS RUINED BEFORE THEY PICKED IT UP.

THE BAR TENDER DECIDED TO MAKE ANOTHER…

I went to red lobster items were missing food was cold presentation of some items were unappetizing. I spent $40 had to bring food back and this is not the 1st time I ordered and items were missing. I already completed review on google.

I just want to say I have a suspicion that one of your employees MAY and I say again MAY have copy and used my debit card information. After eating and paying by debit card it took a long time to return my card. In the next couple of day my card had a charge on it that I didn't make. My debit card has a chip and when I use it the bank note the charge was made via the chip meaning that the card itself was used. The charge I did not make was done by just using the card number and 3 digit on the back. The bank also advise that there is a test transaction of $1.00 just to verify the card is working. That is something that is done before making the charge.

RED LOBSTER 0029 07/28 PURCHASE FT LAUDERDALE FL

You may want to be aware in case any one else file a similar concern

Waited forever at Daytona International Speedway store food wasn’t cooked right manager wasn’t friendly spent 85 dollars on a meal that wasn’t right

It took almost 2 hours to eat and it was ice cold. We only order 2 meals. Awful service

I went to visit the Newport news Virginia red lobster for a birthday celebration on July 19th and July 22nd. On July 19th the food was cold the corn was so hard and appeared to have been cooked for days.

The food was not delivered to the table all together there for the dinner was served in portions. The waiter tried his best however the manager on duty did absolutely nothing. She claimed that the kitchen try to stretch the corn to make it last through the weekend.

She didn't even give a discount she's only offered a dessert but that wasn't even the best. Then on the 22nd the food was cold the shrimp were not fresh. And there was no accommodation for any of the poor food.

I was extremely disappointed after spending over $100.

My friend and I were seated and were waited for 20 minutes . Then a server came and asked us who is serving us? We said a women placed us here to sit . We were moved to another seat .

We sat again and waited for another 15 minutes. They forgot we were waiting. I don’t understand how you guys have people like this working in a place of business. My friend and I walked the fuck out . What a shame!

It is a Tuesday at 6;50pm evening and half of the restaurant is empty but there is a 20minute wait. This is why I stopped visiting the Red Lobster because of the service. If it was a Friday or Saturday night, I could understand but this is sad!

On July 15,2019 we went to Red Lobster in Naples, FL The waiter was not very good. #1. He brought my salad before the biscuits and had to eat my salad without them. #2He brought the biscuits with our meal and I wasn't finished with my salad.

I told him take my order back to keep warm till I was finished with my salad. He didn;t bring my friend the broccoli that she ordered either. 99. He blamed someone else for the wrong charge. We were not very happy and very disappointed.

He never apologized for our disappointment. We go to this restaurant every month with friends, but now not so sure. Can you respond to this disappointment?

My family of 7 dined at Red Lobster in McDonough Ga on Jonesboro Rd, July 8th, to celebrate my grandson’s 10th Birthday. We arrived about 7 and was seated. The waiter was new and had only been on the job for 3 days.

He took our order, brought the drinks and it took almost an hour to bring out our salads. After eating our salads, we waited and waited for our food. ” We waited and waited, no food. I stopped one of the other waitresses and told her what was going on and that we would like to speak to the manager.

Well this lady walked over to our table and stood there looking all nonchalant at us, without acknowledging who she was. I finally asked if she was the manager and she said yes. I can’t understand why she didn’t acknowledge who she was when she approached our table.

We told her…

Did not clear off table when we were done with our meal. Asked for more drinks and received them. Not given crackers, forks and wetnaps for our crab legs. Waiter didn't ask how things were. Waited a long time for the server in between.

Didn't include discount as asked and shown. Very disappointed. Not sure if i will go back again. This was in Hicksville, NY.

Pamela Simpkins, Ph.D. 15288 Maribelle Place Woodbridge, VA 22193

Mr. Kim Lopdrup, CEO, Red Lobster Ms. Salli Setta, President, Red Lobster 450 S. Orange Ave. Orlando, Fl. 32837

Dear Leadership of Red Lobster Corporation, We are writing to express our concern about the question on your kid sized cup. On July 12, 2019 we had lunch at your Manassas, Virginia location. After lunch we ordered the kid sized smoothie. We appreciated the whimsical underwater image and appreciate that Red Lobster Corporation is highlighting children of color which represents our changing demographics. What we found concerning was the activity question posed for children to complete; “Can you count all the bubbles on this cup?” At first glance this appears to be an innocent question that will keep children busy;…

We visited store number 0679 in Decatur, AL on 7/10/2019. Lots of servers standing around talking etc. ). Our server did a pretty good job of trying to help my husband place his order. He wanted something out of the ordinary -- a baked potato side instead of a soup.

We both ordered the 4 course special and he did not want the soup so to make him happy she brought him a baked potato as his side. Everyone at our table who ordered a baked potato got grayish colored which tasted like it had been yesterday's item.

He sent it back because he couldn't eat it. So did the other people at our table. They got a free dessert because of of the poor quality. We already had desserts so she offered to bring him a bowl of soup.

My main problem is that the QUALITY of the food was very very poor. My…

Waiter came off rude we ordered endless shrimp on a Monday night also ultimate Feast which we told our waiter I was sharing with my son because I am not a very big eater and that was fine he came out with our food on a timely matter then asked my husband if he wanted more shrimp and he responded yes and what kind he wanted then

came back again and asked if wanted more and he really liked the shrimp scampi so he asked for that again but waiter rudely reminded him endless shrimp was for him and not the table because at that moment my husband asked if I wanted to taste a piece of the shrimp and waiter walked away never asked the rest of us if we wanted anything else we had to hunt him down so

we could order dessert and coffee. I am very insulted I did not know I could not try a taste of my…

My family usually enjoys Red Lobster however this time we were very disappointed. The menu seemed extremely scaled down and we struggled to find what we wanted to eat, except for my daughter who always eats salmon. The meals were bland.

The sides that come with the meals are either broccoli or some form of potato. All other sides were an up charge. So I asked if there was anyway to get the dragon broccoli as a side. The answer was no so I ordered it anyway.

Well I didn’t need anymore broccoli so the only other choices were two forms of potato, unless I wanted to pay more. Not ideal. That wasn’t the worst of it. I went into the ladies room and there was a homeless women at the sinks with all her bags sprawled across them.

There was a line to use a sink that she was only partially…

Very poor quality of food temperature

On the 19th of June I took my nieces to your Red Lobster located on Hwy 35 in Ocean Twp. NJ. The groups ahead of us were seated. We were not, supposedly; they only wanted to use the bar area to seat people.

So we were to wait until someone finished before we could be seated. The manager and I believe the head waitress kept walking pass us and trying to avoid our eye contact. After several minutes of playing this I know you’re there but I’m not going to acknowledge you game ,I stopped the manager and questioned very long wait for an empty restaurant.

She acted surprised and finally sat us in N area they had wanted to keep empty. That didn’t last too long because other patrons came. She service from our server was fair, However I wasn’t too pleased to see she use my cc to pay for another…

The food is way overpriced for the quality. I've had better food at Mcdonalds. The service there was good. Besides the fact that my waitress took it amongst herself to write in her own tip I wrote one thing and my bank statements said another.

so Red Lobster steals from you also.

I completed my survey on the receipt and complained about our server and requested to be notified by email about my experience and NO ONE ever contacted me!

my salmon was awful brocolli was cold and raw. Extremely disappointed. The service was ok. Dont believe I will return.

At at your Knoxville location. I think exit 110. We were very disappointed in our visit to your restaurant on Friday May 31, 2019. Our wait for a table was long and it didn’t really seem that busy. After being seated it took about 5 minutes before someone even took our drink order.

Our waitress was not very friendly and our drinks were never full. My salad had a hair in it and she didn’t even seem to care , just said let me take that out of your way. Never offered another one.

We love coming to your restaurant because we genuinely love your food. We go out about once a month to eat at a nice restaurant and we pick Red Lobster 90% of the time, but after our experience tonight I don’t think it will be that often.

I believe if you spend about 80 to 100 bucks to eat that you should receive…

Went to Red Lobster in Merritt Island, FL for mothers day dinner the server did not tell me my side choice would be a up charge and i got my bill was not happy but paid it not to make a fuss. Very unprofessional. I wrote a complaint never to get a response and again very unprofessional.

Bad customer service. They didn't offer to refill drinks or bread. Steak my friend order not cook right. She took too long to wait on us.

I just came from Red Lobster in Springhill Florida. The meal wasn't the same Quality or Quantity as it always has been. I use to love eating there but today was the last time I will ever eat there. I would not recommend anyone to dine there ever again.

They charge you all of that money and give you a little bit of food. 77 it wasn't worth it. My cousin spent $18. and they only gave her 6 or 7 shrimps, but she order that everytime and have always gotten more than 6 or 7 shrimps.

Red Lobster isn't The Red Lobster that we were ammuned too. Good Bye Red Lobster you've loss us as Great Customers.

Food was running,no taste on mac just plain terrible you got me.thanks for fir nothing.on easter.shame on you you.

I do not have a complaint.. I just couldn't find the original email.. my moms birthday is in June and she passed away from cancer.. I don't have a whole lot of money to celebrate at her favorite restaurant which is red lobster because I have 4 young ones ..

I was wondering if I could get a gift card or even coupons maybe merchandise to remember her day.. thank you so much for taking time to read this Name: Cheyenne weaver Address: 2212 Gilbert ave - Wichita falls TX 76301

I have the rewards account and it has the new download. Because my phone is old it won't let me use it. Why is it older phones can't use it it. Not fair. Any suggestions Judy LeVert 763 421 9038

We went to Red lobster for special occasion. when we got sat the waiter took like 10 minutes to go to the table. 20 we waited more than an hour to get hour food. When I finally got my mash potatoes were cold.

My husband and I wanted to get a second round on our drinks but the waiter never came back to our table. So my husband ordered his at the presto. I asked 2 employees to send the manager to our table but the manager never arrived.

I’m very disappointed this was the first time inexperienced this in this kind of restaurants.

Sent two emails to rl. Orporate with NO response. Called concord nc location yesterday. Mar peomised to email me a gift card. Nothing received. 00. Service good food horrible.

I frequently visit your Temecula branch and have no complaints today I went (and their were seats available )I asked to be seated near the window he did assist me with that I go there at least once a week So I am at Olive Garden let’s hope my next stay is a better one Thank you

On 3/20 2019 . My Husband and I went to Red Lobster for lunch . We haven't been n there in awhile because it was really getting bad , We thought maybe it had got better instead it has got worse .

Won't go back , and for the price it's not worth it . You have cut way back on the food. 99 not worth it . The fish on look awful i told not to eat it . 99 not worth it .

65 for one cup . 75 . 00 dollars . We don't mine paying that if it's good . We are on a fix income . So we have watch what we spend . We don't eat out that much .

I didnt even what to give it one star .

On 2/2/19, I and friends and family visited for dinner. Starting when we first arrived It was a shock to me to see that you take family and friends first. When we arrived I was told first that these are friends and they are "regulars" we see them often. Also the service was horrible, our waitress was not so pleasant. Dinner took over an hour. The only reason we did not get up and leave is because my friend was a diabetic and had to eat. I cannot see coming back for dinner.

Dr. Jacqueline A Boleware 2250 Pershing Rd Union, NJ 07083 908 397 1082

This is the 2nd consecutive bad services I received at the Red lobster on Rt 22 in Union, NJ. The quality of service used to be good a few years ago but not anymore. I don't want to completely rule out or cross off Red Lobster as one of my favorite restaurants to dine in but it's getting there.

About a month, my wife and I and our two children waited 20-25 minutes before a server came to our table. The server order our drinks and it took another 15 minutes just to get our drink and to order food.

I asked to speak to the manager on duty, and the black tall male manager did nothing to resolve the issue or compensate us for the bad service. All he did was just apologized and went on his way. As a black customer, I felt if we were white customers, he would of take something off the bill and…

Last Saturday the 16th we were at the red lobster Kokomo In. We were seated by a very nice lady but we sat there for 20 minutes nobody came to even ask if we wanted something to drink. We were very disappointed, we just got up and walked out.

There are to many restaurants to eat at for that to happen.

I ordered over almost $70 dollars worth of food on Valentine’s Day via Uber eats from pleasant hill store in Duluth Georgia on Valentine’s Day. My family of 6 eat red lobster almost ever week with a tab of over $100 weekly as you can imagine feeding 6.

We usual attend the Mall of Georgia store. Since pleasant hill is closer to my home that’s where Uber came from. Not only was half the order was missing, but my date had got the wildfire shrimp I believe it was called but only received broccoli not even on rice as the menu described just broccoli.

I called and talked to manager on duty and stated must have ordered “wildfire broccoli “ didn’t know that was a menu item through the sarcasm. Anyways said was going to send a gift card via email to Comp my order of almost $100.

Now is the 22nd…