Red Roof Inn

Just experienced this this morning at 9:30am some man from office just walks in my fucking room. Did not knock.thank god i was here with my wife because she was sleeping. Don't understand why this happened check out time is 11.will not be ever coming back.we felt violated.

Stayed overnight in Kennesaw GA 6-19-2021 Room# 130.. room had terrible odor, there was bugs, toilet would not flush properly ( roach we tried to flush floating when left the next morning) tv would not work consistently, room was out dated and just dirty . Please contact me, I have been trying to reach corporate office for 2 days Karen Kloeker (859) 533-9396

there's alot of issues that have to be addressed frm the previous owner stealing money from guests bank accounts to the management on staff and members become so nasty with the guests and the lack of communication between the management and guests is beyond sad and how they have been treated by the people who work at this particular location makes no sense ive seen a employee who supposed to be in management try to force her way into a room and

hitting the guest with the door in the midst of doing so there's more than a couple things going on at the same time and the way it looks to people who want to get a room here dnt for the way so called management on staff is with anyone it's alot to type on all the issues with the staff here as well as the security guard here who's attitude is the…

Our stay at the Red Roof Inn Vicksburg went perfectly as planned until time of checkout. We had requested a late checkout upon arrival, which was to be 12:00pm. I had been sick (throwing up) & requested an additional 30mins to an hr tops to allow my fiancé to run next door to Kroger to get some medicine for me.

We even offered to pay for this additional time,& had considered extending our stay for an additional night, as I was not feeling like riding in the car back home. My fiancé went downstairs to request the additional time, & was met by Christina at the front desk, who turned out to be one of the rudest people we have ever met!

He was told absolutely NOWAY could we have any additional time. Knowing this, I was still too sick to leave the room, so he took the majority of our…

I had a reservation about a week ago, and about 2 hours of being there I had to go down and complain to the front desk because people were smoking marijuana beside us. It was not resolved so I called at 1 am (after being woken up by the smoke and smell) and was told she could move me rooms but it would be on the same balcony.

I told her we would just leave. She said the manager would call me in the morning about a refund. Never got a call. The next day I called. He “wasn’t there” so they said that they would have him call me. Same thing. No call.

Tried this two more times. Nothing.

Finally called a week later and talked to him. He was very rude. When he refused a refund I said I would call the better business buero. He said he would give me half of my money back. I said no. All of my…

WiFi didn’t work, with a PW of GoodLuck should make a person suspicious , little specks on the comforter, pulled up a sheet and bed bugs plus the mattress didn’t have a mattress pad

Checked in and entered the room which Wreaked of smoke with a sign on the door No Smoking. Looked at the bed and the spread was dirty and stained. Got out as fast as possible

First off I do not want to give this motel a 1/5 it should be ZERO! The room was absolutely disgusting it looked like it hadn't been cleaned in years, carpet filthy and not vacuumed, counter tops filthy, Sheets stains and burn holes, towels with stains on them. Water came out brown! I have never in my life stayed in such a disgusting motel! No remote for TV. Cob webs all over the room! I don't know how this motel can charge $65 a night! I literally went to Walmart and bought sheets just so I could sleep! Who ever runs this motel in Fresno should obviously doesn't care what these rooms look like...it's ran like a homeless flop house! I have pictures I am just now able to upload them at this time but I will provide if needed!

This motel in Fresno should be demolished!

I booked a few nights at the Red roof Inn on i-45 in spring Texas. It was pet friendly that's why we chose to stay there. We stayed one night and although the room was disgusting decided to stay the other few nights we had already booked.

My husband and I went to a doctor's appointment the next morning after staying one night and unfortunately on the way back from the doctor's office our truck broke down there was no fixing it ourselves we had to get it towed to the mechanic who said it was going to be almost a week until it's finished took an Uber like $60 Uber back to the hotel and promptly went to sleep as it was late.

That following morning at 9:00 we got a call from management saying we had to leave immediately because yesterday we left our Chihuahua inside and she was barking on…

I booked a Room trough the "Bring Fido" App run by Expedia and booked a room. When I arrived on April 7th I was told I did not have a reservation, so I was charged a second time at a higher rate. Both Red Roof Inn Arcata and Bring Fido confirm I was one person in one room, and each puts blame on the other.

I was told eventually by Red Roof Inn-Arcata Management they would allow for a refund but it must come form Bring Fido, Bring Fido now says Arcata won't refund me because the charges never happened.

This is ridiculous and I am not paying credit card fees for this. A screen shot of the charges is attached. What is the issue. here? I want to be refunded for the higher price.

00 in CASH on April 7 2021 and did not enter the room , and went back to front desk to want a Total Refund because of the gang people who where hanging by my door. The place in Naperville I’ll was terrible!!

The Front Desk would Not REFUND me my cash . Had the cash receipt and they said I had to wait 6 to 8 weeks before Corporate would send me a check!!!!! It’s been 10 weeks NO REFUND of CASH!!!!!

This place made us wait out in the heat, knowing we have a two year old, for three hours. Then at check in time they still didn't have a room clean for us.We have been homeless for 8 months and every penny we spend counts!

Our bathroom was disgusting. I was unable to bathe my children in the tub. The ceiling was also stained and peeling (did not take pic) the shower walls look like someone splashed bleach on it. The toilet didn’t stop running.

The air conditioner was so loud when it kicked on it would wake us. My kids and I travel a lot and have used red roof before and never seen anything like this.

We have reservations at the Hometown Studios, Check in is at 3:00. We have been outside in the heat with a two year old ? myself have been feeling well. front desk is telling us they don't have any clean rooms. Poor management!!!!

My family and me stayed over night at red roof fairgrounds in tampa on 6/11/21. We got 2 rooms.

First thing we walked in and was getting high of the smell of weed in the rooms. There was no pillow cases on the pillows in room 240 and the phone cord was pulled off the phone so we could not call front desk.

The other room 230 again smelled like weed. Had cigarettes butts and ashes in the drawers. Remind you they are no smoking rooms. The tubs need redone bad. The curtains in the rooms have littles holes in them. 24 for 2 rooms that looked and smelled like shit.

I have stayed in your red roofs many times and I never seen something so bad. They was sold out so we could not even get a new room. I feel the next time we stay at a red roof we should be getting a refund or 2 free nights.

For…

I was charged for a night I did not authorize. I've called the property 4 times for resolution but can't get a call back. I have attached records and will call the better business bureau if this isn't corrected. 02 Date: 06/07/2021 Time: 7:35 PM CST

Upon entering our room, it smelled like smoke so we thought we would turn in the vent. It did not work. Upon further exploration of our room, we found a cracked sink, a shower curtain rod that was not attached securely, and a tv remote that did not have a “menu” button which resulted in a limited choice of tv channels- or maybe that is all that had?!

Outside there was the “party” atmosphere. People drinking and standing in outer halls-quite loud. Upon exiting our room this am, this atmosphere continued with the trash laying around outside, including clothes and a door that was left open (we assume by staff) because the smell of skunk weed was horrendous.

We Checked in May 29th 2021 Purchase through Priceline Upon Arrival after I received my Key to room 205 in Trevose Pa I notified the desk we had no heat Tempature was 50 degrees unseasonably cold and Raining We also had a Microwave and Mini Fridge not working I complained Several Times about the Situation.

The issues were ignored I lost food could not Heat up or store food. I am totally disappointed and not happy with the lack of Hospitality we never were offered a different room . No clean Towels I understand during Covid that Houskeeping might not clean in occupied rooms There was roaches in the room and bathroom and Trash under a bed.

I have stayed at Redroof In the past

To All concerned, my name is Shawn. K location. This guy pulled up at IAH terminal and was in a complete personal phone conversation, looked at my fiance' and I and continued his conversation for at least 30 seconds. I'd like to specifically point out that I'm in a wheelchair.

I'm so upset, I'll stop here

I really wanted to love this place because of the free pet policy and the location. Everyone was super nice but our room key stopped working and we had to get it reswiped several times per day.

Also the bathroom was in need of a serious remodel. Rust, dirt in the corners. The noise from the pool was inconvenient because I had to get up at 4am the next morning to catch a flight. I understand kids having fun but the screaming was unnecessary.

We travel to Lubbock once per year. We would like to make this our go to lodging for our trips. But I will be considering these factors when we make our plans for next time. Thank you for your time.

This Red Roof Inn discriminates against certain guests. Although all guests supposedly pay the same rate, certain guests are denied certain services, such as “Do not disturb” signs, no FREE COMPLIMENTARY breakfasts, and receive poor services. Management is rude, and often, insulting to guests.

There is definitely a significant difference in the way certain guest are treated, which I consider discriminatory.

My husband and I checked in to Red Roof Inn in Brunswick Georgia. Upon entering the room the first sight was a cracked window held together with tape. When I went in to check the bathroom there was urine on the seat of toilet and the floor. Nothing looked clean. Doors were all filthy.

The front entry was discussing also. The carpet was so dirty our shoes stuck to it. Unacceptable. We did insist on a refund and supposedly it was given but that will have to wait until our charge card bill arrives. Never again

its on camara lobby that she was going to refund my day and deposit!

I booked a room at the Rockford IL Red Roof Inn on 5/28. When we got into our room, it was disgustingly filthy. It smelled like stale cigarettes and ass. The mattresses had bed bugs, verified by your employee and I have pics as well, at this point we were absolutely disgusted.

We decided to go to another hotel. We were denied a refund by your GM there which is unbelievable. We were in the room for less than 10 min and it is not my fault the room was that disgusting.

What is the GM doing that she lets this place get as nasty as it is, she should be embarrassed. Bottom line i want my refund, you guys advertise your "Commitment to safety and cleanliness" which couldn't be further from the truth.

I have been trying to call with promises that someone is going to contact me back, but surprise…

Last week we arrived at the Red Roof Inn in Dandridge Tennessee with hopes of a comfortable, clean affordable place to stay for our 3 nights in Dandridge. What we found was quite the contrary. We were given an upstairs 2nd floor room.

We pulled around the side of the building facing the freeway that our room was located. What we saw at this point was horrifying! it was awful. We parked and proceed to walk to the area of the elevator and realized at this point the elevator in fact was abandoned and clearly broke down.

The doors were ajar and pigeons were ROOSTING inside the elevator and bird droppings and nests were EVERYWHERE. It was disgusting. We walked up the ramp to our room and as soon as we opened the door the room smelled horribly of stale cigarettes.

We phoned the front desk and…

I am staying at the Home Towne Studio and Suites 2130 Highway 6 South, Houston, TX 77077. Room 144. I have paid for a reservation from 05/27/2021 through 06/06/2021.

1. My room is infested with roaches and nats to the point i bought a can of RAID bug spray to try to combat this situation.. I have killed 6 roaches today alone since awakening an hour ago. I did not pay almost $450.00 to share my room with nasty insects!!! 2. The first day I was here we had hot water for part of the day then the next two days we had none , the staff stating they were waiting on a part. Yesterday we had hot water then again this morning we do not have hot water again. I do not take cold showers!!!

I find this to be unacceptable and am very disappointed in the quality of this motel.

Thank you for addressing…

My son and his friends booked a room to spend one night at the 3203 Brunswick pike, Lawrence township, New Jersey. They denied them the room and canceled the reservation because he was 19. They had to drive three hours back home because of this matter.

This room is actually the most unclean and disgusting room I have ever encountered. 00 the first night and now I'm stuck in t his nasty godforsaken room. I checked in after midnight on the 29th...

Drive to Pensacola Florida from Nashville TN for a trip for my children. I did not get the room I paid for they gave my rooms away to someone else. Placed me in a disgusting room and over charged my fiance's card as well.

Did not give us the veterans discount the manager stated due to memorial day we couldn't. Our room was not clean and the beds are horrible. Everything was broken and nasty. Never in my 6 years as a hotel manager I've never seen anything so disgusting and this will be reported by the health department.

Employees were being rude and also discriminating. I will be filing a discrimination suit as well. They charged a white couple 50 dollars for a hold and us $100 per room. Not right. Below are the pictures and videos of our $1400 stay. Disgusting!!

My Husband and I booked a stay at your Red Roof Inn in Troy MI, for us and our daughter and son in law. Two rooms. This was on May 13 & 14 2021. Our room was 106 I believe.

The second we opened the door there was a very strong odor of cigarette smoke. Despite the non smoking signs on the window. The smoke detector was not in tack it was on the mini fridge. The floors were dirty.

The bathroom door handles were loose and it kept getting stuck due to the front and back panels separating away from the frame. Our visit was for a funeral, therefore we did not take any photos. The stench of cigarette smoke was sickening.

The employee in the lobby was not hospitable at all. The overall appearance of the place was very run down and dated. Our daughter, room was 126 and it was in much worse shape…

We recently stayed at the Cleveland/Medina hotel from May 21 to May 24, 2021. We were informed that there would be no housekeeping service when we checked in, however due to not understanding what was said due to a language difficulty, I didn't know this until I called to find out why our room wasn't cleaned that afternoon.

From then on I had to make the beds, take out the trash and go to the laundry room to get towels, washcloths, hand towels and bath mats. This was unacceptable to me. We could not go to a different hotel as we have a small pet.

I think something needs to be done at this location. We were in Ohio to attend my nieces Memorial Service and I really didn't need this. Thank you for your help.

My husband and I stayed at this location the end of April thru the first of May and we were able to have my medical assist dog and 2 cats with no problems. Upon check out our room was in excellent condition garbage taken out and room clean.

We went to get a room for the night of May 24th 2021 at the same place as before and the lady at the desk remembered us being there. I declared the animals she said only the dog could stay so I told her I would leave the cats in the truck over night (this was around 6:30pm) she then

called her boss I was informed we could not rent a room because I might sneak the cats inside. I said they could come check at any time still I was told no. This upset me terribly and when she followed me outside wanting my name and when asked why the response was incase…

The security and management both tell tenants to smoke down in the designated smoking area, and we can't socialize outside our room, only in the designated smoking area. Tonight a family gathering was going on and security called the cops on us and told us we had to go back to our room, we were not doing anything illegal.

They cops said it was because security called them. I find this behavior to be highly disrespectful considering we were doing exactly as managment and security told us to do.

My Son and I checked in on May 20th, 2021. We checked in, left and came back later on. We went to lay down and pulled back the covers and the sheets, pillow cases and top sheet were filthy and stained.

The room looked like it had not been cleaned either. I tried to get clean linen but to no avail. The Mangers Name was Sandi Patel. He tried to offer me a new room but all I wanted was to have my room cleaned properly.

I would like a refund because the hotel had not kept the room cleaned.

Hello I contacting you to let you know that I've never experienced something so horrible I stayed at the Red Roof Inn in Clifton Park since February I spent almost $9,000 up until last Thursday when they kicked me out because they were full house because the coronavirus lockdown and now people are traveling so they want to be able to charge people more money they were threatening me with the sheriff's department and if I didn't have my stuff out in time and

I had so go got the car load off they allowed my stuff to be taken my laptop my $800 phone my Roku and a few other things I'm going to definitely do something about this I just can't believe how you can treat someone this way I was done a bad and it will I live there I cleaned my own room I didn't ask for anything only Linens and…

I stayed at the Red Roof Inn on 1980 Haggard Court Lexington KY. I like the dog policy and tend to support the chain because of it I come here every year for the Bluegrass Stock Dog Classic at Masterson Station. I noticed a lot of my competitors and friends staying there as well.

This year I had a very negative experience during my stay

I made my reservation online, but made an error, I made the reservations to check in Wednesday May 12 and to check out Sunday May 16th I meant to check in Tuesday May 11 but still check out Sunday

The desk clerk was able to accommodate me and I had no problem checking in. I confirmed i would be staying until Sunday and my stay was uneventful until Saturday night

I had a very busy week, i was glad to get to my room so i could relax the last night of my…

I booked with Expedia on May 14th 2021 for red roof inn in Indianapolis on Lyndhurst got there to check in and there were no rooms available waited 2 hours and still no rooms. I had them cancel my reservation called Expedia to receive a refund and was told red roof had already got the money off my card so they couldn't give me a refund I had to contact red roof inn.. which I did and could never reach anyone

The fact that I've been forced to live in my unit with it flooding from the people upstairs room every time they use their toilet or bathtub. This has come down all over my freshly bought groceries and all over my personal items.

I've taken pictures and documented everything. At 715 Kipling st unit 248 lakewood, co 80215. It's bio hazardous and I've been forced to clean it up and deal with it alone. After two days of this they offer to move me into another filth infested room.

No mention of the money I've lost with loosing all of my freshly purchased groceries nor my personal items that must be thrown out. This place is worse than living in a ghetto with a slum Lord. It's downright an outrage and for me to not have been taken care of immediately and promptly is unexcusable.

I'm in…

First of all I have been here many times no one has ever mentioned the rewards program second my grandson has asburgers at 3AM this morning the cops work me because he was outside passing the lady at the front desk was very nice she said she knew he wasn't tweaking she's seen that many times the lady that works 2nd shift is a bitch to me for no reason I stay by myself and don't bother people but damn I'm covered in bed bug bites that came from this place you have many drug addicts here and let them go I'm so upset with all of this my god wtf is wrong with people

Uncle was discriminated on because of handicapped an color of skin! I was wrongly charged 200$ an was told by manager “he was stealing my money “

I have called the office about broken glass in front of my room, on the handicapped drive way more than four times, they assured me the problem would get resolved, so far, the problem remains, I am handicap in room 129, but I will not park my car within the parking lines, because of the glass, it's not a lot, but at the same time, I don't want to damage my car tires

I reserved 2 rooms at the Red Roof Inn Lorado, today I went there to check in with my 4 small kids. The lady at the front desk was very rude and unfriendly. She wasn't going to check us in until my 3 year old put on his face mask.

The she told us if his mask is not properly worn then our family would have to leave the hotel without the refund. After I put the mask on my 3 year old she still was arguing with me in front of my kids.

She was very rude and unfriendly. I said if she is going to be that unfriendly then I will have to give the hotel the fair review and warn other customers. She then told me that she will not let us stay at the hotel and that me and my family have to leave now.

So, she called the police and they told us that we have to leave even though they admitted that this…

Red Roof Inn Orlando South - Florida Mall--- Where do I start wow. I drove from Miami 4 hours at night got there at 12 Place was closed. I was told to speak with the guard when I got there that he will have our key or to use the call box and someone will help us .

There was no one at the office nor they would answer the phone . I looked around and found the security sleeping in his car. He told me they did not give him any key to wait till 7am to speak with someone in the office.

I explained I just traveled four hours at night and I needed to rest. I though he was trying to help me but when I went back. he was watching a movie on his phone. in the morning I spoke with Mia she started to be rude but then started to speak normal .

She explain I would be credited one day but she would not…

I would like to cancel my Redi Membership. The stay reserved for May 7, 2021-May 9, 2021 was terrible. I traveled from Crete, IL to this location to find that the original reservation for standard double was filthy. still, no face cloths though.

I couldn't bring myself to stay in the room, so I requested another. He placed me in a premium king. I ordered from uber eats and went to warm my food to find hair on the plate.. 5 hour drive, I had to wipe down this room with my own wipes, clean the microwave plate, and stand in the tub on a towel to shower quickly.

The night was uncomfortable at this point so I didn't get much rest, and I felt that I needed to cancel the second night and reserve somewhere else. A huge inconvenience, and I would like a refund. Please cancel my membership as I…

It looks like my room wasn’t cleaned at all. I’m so mad. I payed 96 dollars. There were pills on the lamp, socks in the corner, it was dirty so I WIPED THE COUNTERS.

I booked but had to cancel the next day for a 2 night stay. I only received a verbal cancellation. No e-mail, etc.. " I asked again for a confirmation. Nothing came out of her mouth! Called again the next day at a much different time, hoping to get another attendant to confirm the cancellation.

Sounded like the same person. I am still not sure I am cancelled in time to not have my credit card charged. C..

Room was dirty. Stains and cigarette burns on blankets. I had to buy new linen and had to clean the room myself. Door was filthy. The tub had no stopper. I had to buy new towels due to the ones provided being dirty.

The other tenants knocking on door late at night,outside yelling and fighting blasting music and smoking weed outside of room. My room had no phone no microwave no fridge not even a clock. This place is horrible and Red roof inn should be ashamed!

5/30/21 10:30 pm. White clerk. PUTTING us BLACKS in the back put whites n the front. ICE MACHINE BROKE IN BACK. YOUR OWN EMPLOYEES TOLD US SHE WAS PUTTING BLACKS N THE BACK. I WASN'T WALK THAT FAR 4 A TV REMOTE OR ICE.

I WAS N ROOM 230 MY DAUGHTER ROOM 234 BROKEN DEAD BOLT LOCK. VERY SAD

I noticed around 11:00 am My Blue Ford F-150 was covered in paint on 04/29/2021 management refuse the take responsibility they had painter painting the building other vehicles was painted as well .6069 Jefferson Avenue Newport News,Virginia.my info Jarvis 478-320-3257 jayzelln1992@gmail.com I can’t upload pictures manager refuse to contact owner and told me to get off property and don’t come or call back

Sam was very rude and would not work with me or Priceline about any of the issues . This is in a low class neighborhood in which I am scared to visit now tht I went there last night/ early morning and had a colored lady knocking on my car window demanding I open my door.

He also would not allow any flexibility in check in times. I don't want to leave bad reviews everywhere but my hands being pushed that way with his behavior. ty for taking the time to read this! Have a great day!!