Red Roof Inn

My owner of red roof inn Harrisburg VA 1222 Has been sexually harassing me for a while. I brought it to the managers attention sandy Legg and to a front desk employee peter when looking for the 800 compliance line number.

I've contacted the eeoc but haven't heard back yet. My husband has found out and brought up and I was fired on 2/13/23 my apartment locked changed and police came please contact me so I can fill out the recommended paperwork and request for an attorney

I went to check in and upon paying for my room there was an armed security enforcement agent that made me feel really uncomfortable. I don't see why I should have been treated by an armed security guard. It was very unpleasant and intimidating.

c. 2101 w meadowview rd. This was the worst room that i have ever stayed at the light over the sink was out told front desk nothing happened. the shower tub very small,out dated bath towels and other things. on line the place wes great but in person in person a eye opener.

this turned me off on red roof.

i stayed at the hotel one night paid for two checked out before 7am the first day and still haven't been refunded for the other day but they took all my money after telling me it would be refunded..

My best friend, two kids, and I have stayed at the Newnan GA location a few times. Over the summer, we were there several times due to AC issues and then we stayed one night in November as well. The front desk at the time was always rude, the rooms were always nasty, more than once we had to go to front desk and ask to switch rooms, etc.

We got over that though. On 2/10/2023, we had to stay there due to heat issues this time. I booked online through Priceline and paid in advance. Upon arrival as I was checking in, I was told by the new front desk (who was very friendly I will say) that I was on the do not rent list.

I was very shocked and confused because I’ve never done anything wrong. I questioned it and she could give me no answers. Although she was very nice, she was unhelpful and…

There is no hot water, this is day number 3. Front desk staff totally ignored me when I was there trying to ask when the water would be back on. She told us that we could check out. We can check out with a full refund. Horrible experience.

We stayed at The Red Roof Inn in Vero Beach,Florida. From the time we checked into our room, we were disappointed. There wasn't a coffee maker, no kleenex and only 1 roll of toilet paper. During the night there were people partying outside our door. M.

to find that we were locked out. I went back to the office to have my room unlocked. 00 late check out fee I went back to the office and was told that I couldn't have a receipt because the room inspection hadn't been done yet.

They were supposed to email it to me, that was last Saturday and still nothing.

Got check in and moved inn to our room when my daughter noticed that no remote was present went to the front desk got a remote and turned on the tv which had no signal desk clerk arrived tried several things told me he would call the manager who was at a meeting he offered us another room after three hours of this issue had food on the way set up our medical devices in this room already nobody show up to address the tv issue this is the second time staying and

will be the last usually stay at red roof while we travel cross country west coast to east coast but this time we decided to split our stays between motel 6and red roof due to issues at red roof I think we made the right choice for our two yearly trips we are at there’d roof inn 2015 menaul blvd ne Albuquerque. Nm for the last time

I booked a hotel room in advance for a month and paid in advance too and I have only stayed here for a week and have been harassed everyday by the office. The office sent one of their employees to my room and opened my door while I was in there and told me that dogs were not allowed in the rooms and

I told him that I already told the office that I had 2 service animals at the time of check in. As of February 8 they came banging on my door at 11am and told me to leave and that I was not getting a refund for the days I paid for and did not stay when my check out date is February 27th.

My stay at the hotel red roff in Essington pa was terrible I stayed 7 nights the first night we had to switch rooms because there where roaches , the next night they gave us a new room with bed big , then 3rd room had a mice , I still have videos and everything .

I asked for my money back and they said no refund the staff was ignorant ,the hotel has spider webs everywhere the rooms stink and no phone worked , there are holes in the wall the hotel need to get shut down and exterminated bad . I literally had to be forced to stay because of the no refund policy it’s bad when u have food in ur room and had to throw it in the trash because the hotel had a nice running from under my bed .

I wasted 410 dollars at that hotel and was so disappointed. Sent from Yahoo Mail for iPhone

I booked a room on phone in Best Western 4110 W AIRPORT FWY, IRVING TX 75062 UNITED ST 4110 W AIRPORT FWY and I was told $500 from Jan 25th to Feb 3rd 2023. I reached in the afternoon and as I was very tired after 24 hours of flight, I noticed after paying that the hotel name was changed.

They refused to give break fast and shuttle to Flight Safety. They didn't even give me an invoice to save tax but gave me the attached chit. After two days, I was frustrated because of poor quality, dirty hygiene and standards of hotel.

I requested reception that if I could change the hotel. The owner got angry and abusive and refused to pay. I said okay I'll stay then but he called police and accused me of trespassing. He not only did not return my money but also made me leave around 7 pm with no place…

I stayed for one night and got charged for 2 nights. Still haven’t received a refund after 3 weeks after being told I would receive one in 2-3 days

The WORST experience ever. I now have PTSD from staying at this hotel we were in between apartments and staying at this hotel for 3 months we made reservations every day or a member on the website game points now they are quite a few people staying at this hotel that live there and

are around at all times we've had problems people in the hallway being drunk people sleeping in the hallways ice machine but finally after being there for 3 months they decide that they are going to ask us to leave which they ask a bunch of people to leave okay bye no problem so we snapped on my door at 20 minutes before check out mean while she had charged my card for the night 40 minutes before had seen my boyfriend let him leave the property tells me I have 10 minutes to check out or she's going to call the…

Hello,

I have tried making calls to support, calling hotel, etc. I have voiced my concerns. Right now, I am really still angry that I still have NOT been refunded for two payments. BTW, Support tells me to call hotel, hotel tells me to call support - is this done on purpose? I did call Guest Services and they promised I would get money back after speaking to management at Red Roof Plus in Poughkeepsie NY - south road.

Payment 1 - double payment - The first was done on January 13, 2023 - I did a reservation online for that weekend 1/12/23 ONLY departing 1/13 - I see they added 1/13 to this payment. Then I reserved online for 1/13 - 1/ 17. Again, added payment for 1/13 (double charged). I was told I would get this payment back and still NOTHING! I would like to be refunded $97.24…

First, I'm staying at the hotel in Essington Pa. The manger of this hotel is rude, he has no manners to his customers, and he goes in your room when ur not there. I want something done about this ass hole.im not the only customer who feels this way

Hello I'm staying at the red roof south Glenburnie 6600. Mr Jay has been so rude and disrespected. I been staying at the hotel for 3 months and never had anyone be so rude the way Mr Jay is and was.

jay pointed his finger and told me it don't matter he is in charge. Something need to be done as soon as possible

Bed bugs no TV. No towels

Room was not clean very dirty. Bed was not clean someone has sleep in the bed see img_2752.JPG and IMG_2755.JPG. The bathroom was not cleaned see IMG_2753.JPG and IMG_2754.JPG. Strong odor covered up with cleaning chemicals. And there's the roach. Missing furniture from the room( no chair, only an ottoman ). Floor was nasty. Most of the room amenities were not there . TV was dirty food on the counter. Priceline should take this motel off there list. It is a shame how the pictures of this motel misleading. Red roof inn newnan, ga

IMG_2755.JPG IMG_2754.JPG IMG_2753.JPG IMG_2752 (2).JPG

I was staying at red roof inn In council bluffs Iowa on Jan 24th to 25th then booked 25 to the 26th my room was paid for and I left to go to the store and when I came back the front desk informed me that I needed to leave because they entered my room and said I had been smoking.

I do not even smoke cigarettes. I told them this and they said they knew I was smoking. What I don't understand is why were they in my room in the first place. I was not smoking I asked to speak to manager and was informed she wasn't there.

I be paid in full with deposit and now I'm just out my money . They said I didn't have my do not disturb sign up . I wan to some answers

I stayed 2 night in 2 different rooms. The first room the floors was slippery, the shower head was terrible the tube had hair in it. The second room was slippery also. The carpet at the door was full of leaves.

I woke up itchy the bed broke me out in hives.

I initially called (877)-843-7663, which is the number listed for reservations on the Red Roof Inn website. I reserved a room at the Red Roof Inn Tampa Fairgrounds - Casino for the same night that I called, January 22nd. I gave all relevant information, including my email and my phone number.

I also provided a valid debit card for the hotel to use to hold the room. 00 USD. I arrived at this hotel, and was told my reservation had been cancelled by the hotel because they had overbooked. I had not received any information on this cancellation after approximately 2 hours of driving to reach the hotel.

No email in my inbox or in the spam folder, and no phone call. They were unable to…

Y. for Saturday January 14th. For my our sister Paulette Morreale. On Thursday January 12th at 3:19pm, we called to cancel the room. No cancelation confirmation was given. 00, when we called they said it was a no show fee.

The room was booked for Friday January 13th. 1st of all they booked the wrong date, and proceeded not to cancel our room when requested. They have very bad customer Service. They had said they could not do anything with out a cancelation number, hum how can we have one when they didn't even cancel the room.

Had to cancel due to bad weather. Could not make the trip. I think this is truly bad customer service. The owner needs to franchise with someone else it giving red roof inn a bad name. I will make sure all my family and friends know about what happen. This is bs.

And I don't use bad language. I hope and pray y'all can lives with what happen and not make it right. You not only taken advantage of customer but senio citizen 65 and 69 years old. I will make sure everyone knows about red roof inn in pigeon forge.

If I could leave a zero I would. We stayed at red roof inn on January 14th,2023 in Tucson Arizona. We go to check out and we paid the deposit if 50 bucks. The lady at the front desk said she had to go check it.

I waited in lobby and she comes back to front and said your moth getting your deposit back you smokes on the room. I said no we did. She said I can smell It. I said no we smoked outside and you can check the cameras you have up everywhere.

When I asked to speak to manager she gave me a card and said we you’re not getting back call manager on Monday. I tried to ask her questions and she acted like I wasn’t even standing there. The problem is I don’t live in Tuvson.

I live 3 hours away. I kept trying to ask her more questions and she continued to ignore me and talk to everyone but…

Got in late from out of town. 8 hour drive so I was drained my fiancé noticed a roach when he turned on the lights which he killed it and being we was charged at the time of arrival and no more vacant rooms available we still stayed.

management isn’t here he would be in at 10 I called around that time he wasn’t available called again the lady took my information said he would call me never received a call contacted them 1/15/23 again at 9:40 am she said he would return Monday

My little Rat Terrier found a USED CONDOM under the bed!!! Enough said... Absolutely DISGUSTING! AND SO AFRAID FOR HIS HEALTH NOW!!

At your red roof in Saraland Alabama my wife was supposed to check us in because u had to go to work. When I arrive to your facility I called my wife and was told to go into the lobby and a jey was waiting for me becsuse thatcis what she had asked the front desk to do when she had checked us both into your inn.

I then asked her for verification purposes that she did in fact give both of our names to frobt desk when she checked us in. And her reply was yes, sge did. We ended up talking on the phone for the few minutes it took for her to get to the inn.

I was tired and wanted to relax. So I never made it to the lobby for a key. We had a disagreement the this morning because my wife allowed me to over sleep. She escalated it to the point that I had to ask that the police be called due to my…

They lied, unauthorized charge on my card the rooms were dirty and a strange man tried getting in my room 4am in the morning. The staff was rude and Unprofessional I had to call the Maple Shade Police to file a report and was told by the officers they get call from this Hotel every other day

This hotel has bedbugs the one out there in prattville Al very poor management the TV only worked on one channel and the general manager is very rude and he was not very nice to me and he was complaining about the trash that was inside the trash cans that needed to be dumped.

That was nothing was on the ground and a spot or two on the sheet that I didn’t notice after it had bedbugs and what have you in it and also has spiders and cockroaches in it. And the toilet would not flush properly and I was told that this was not the first time that this hotel has bedbugs and what have you issues and being rude to the customers and

I will never stay there again or recommend anybody to stay at this hotel because as of the bedbugs and the rude management very very horrible never in my life. I’ve…

If I could give zero stars for the Red roof inn in Jacksonville that I stayed at, I would. It was extremely stressful to stay there. The whole hallway and room smelled like smoke beyond words. There were burn holes on the sheets on the curtain.

I had to wash the toilet seat before I could use it. There was a blood stain on the sheets. Thank God I had a blanket in my car. I just pulled back the blanket on the bed and slept in my clothes and put a towel on the pillow.

I felt unsafe so I barricaded the door with my chair. The nightstand was a massive wires and dust. The light didn't work and neither did the clock. I wouldn't think of taking my shoes off and walking in there because the floor was filthy.

If it hadn't been past midnight and me being tired from driving I would have left. I…

My name is Frederick Knight and I made a reservation on 01/01/2023 at around 3:30 p.m. .... when I got the first room it was occupied, I have pics for the next room, I would just like a refund, I didn't even stay there last night

I got the hotel on Dec 22nd and my departure date is January 5th. There is major dog feces everywhere, literally everywhere including outside my hotel door. I can’t even tell you how many times we stepped in it, tracked it into our vehicles etc….

I am now completely disgusted after my second slip and fall today on dog feces. I have told the front desk and the cleaning lady at least 7 times now and nobody has done anything about it. I have a brand new outfit now ruined from my slip in fall today, I have 2 bruises on my knee from my first slip in fall 2 days ago.

On top of all that, we had to change rooms several times. The first time we were in room 147, we had to move ftom there to 147 because the toilet wasn’t flushing right, the door had electrical tape wrapped around the thread which…

I'm not getting my deposit back do to cat hair on the bed and litter on the floor.

We we traveling from Chicago to Naples and stopped at you hotel on James Asbury Nw in Cleveland,Tn. I could believe how gross the room was. The bathroom walls had mold on them. I would sleep under the covers. If ii hadn’t been so tired and it was after 9pm I would have made them change our room.

We slept and check Out At 5:30. I would even take a shower in that disgusting bathroom. We were in room 110. That room should not be rented until it is in better condition.

Went to the Red Roof Inn in flint township rooms are nasty tvs don’t work no refrigerators or microwave heat doesn’t work and there staff are very rude they pocket your deposit in give you so many excuses of why they can’t give back before I even got a room looked in at least 8 different rooms do not go here bad business some rooms have no tv no tissue no towels very unprofessional

Treatment at check in was absolutely horriblehorrible and was left out in freezing temps for hours waiting on the desk clerk to acknowledge that I had a reservation and was very rude and room was dirty and she refused to move us to a room

I was a guest at the red roof in in Tucson az the midtown location I was there for an extended stay . During this time the front desk worker at night named Lewis Anderson started to have sexual relations with my at the time fiance.

I had suspicions that they were and when I confronted him about it he had me kicked out of the hotel by the owners. I went to the hotel to visit a friend and he Lewis Anderson seen me he started to threaten me and telling me to leave and because I was very intimadsted by him I did leave the property please help me don't know what to do but

I feel having people like that doing what they dounder a corporation name is not good business. So that's why I wanted to add while I was staying there I knew from staying there for extended time that he would give females…

We have been here at the red roof inn in Ostemo, Michigan for 2 weeks now. I have had to run around daily trying to get fresh towels and wash cloths. I have had to get clean sheets and a clean-bed spread for our room.

I have had to hunt down the cleaning lady to get a broom and scoop to sweep out our room. I have asked the front desk at least 5 times for someone to come and clean our room. Today was the last straw.

I brought the dirty sheets and bedspread to the laundry room and the lady in there started hollering at me why didn’t I bring the dirty clothes in this morning. I immediately got mad and told her not to raise her voice to me.

I told her I just got to my room. And besides that it’s not my duty to bring this to you. I went to the front office and told the girl in there what had…

We rent room 129, room no smoking.

First of all, it is not to clean, lot of dust over the head bed, we have to give a depot of 50$, and it smell cigarette smoke +++ . It is not suppose to be a non smoker room?

We are very desappointed, it is terrible….

We are realy not shure to come again.

We are senior and have CAA card, hope we will have the discount…?

We are going to Orlando, witch Red Roof do suggest to us?

(sorry for the english, we avre french canadia..

Carmen/ Jean-Pierre Germain

As soon as we got to room we were too grossed out to stay. It smelled like urine and cigarette smoke. The stove was crusty nast and burnt and there were left over items from what I assume was past guests.

They refuse to give us our money back but we still left

This is regarding your Inn in Kingsland Ga. We stayed here on Nov 11/22. It is the worse we have ever seen for a RedRoof Inn.

First impression was the staff, dirty just anything at all in the way of clothing was worn, no uniform type or neat appearance. We did not get the room rate that we secured on line, it was $10 a night more.

We arrived in our room to find very low lighting, you could hardly see anything and maybe the reason was, the room was filthy. We had a king bed with only one night stand and lamp, there was so much dust and crap on the shelf under the night table, you could write your name, the sheets had stains, we asked for fresh clean ones, there was no hot water for showers.

When we checked out in the am, the man on the desk again was dressed in a muscle shirt, not neat…

Charles Mo. Hardick Patel of Bridgeton Mo. Tgis man was rude and disrespectful! We did not stay at Redroof. We stayed across the street at Quality

Valdosta, and Calhoun, GA. We stayed in a filthy rooms in Valdosta, GA, should have taken pictures, it was disgusting. To pay that much for a room, & have to be moved after 14 hour drive, & exhaustion, is not acceptable. Pillows, mattress pad, doors, behind cabinet were filthy. I would not lay my head on those pillows, sorry, who knows what we could catch.

I got pictures of one in Calhoun, and no mention of compensation. I do realize that times are tough, and hard to get reliable help, but same on our end, but it’s not our problem.

10% just does not cut it. We’ve been using Red Roof for all our travels, & are members, but no more.

We deserve some sort of compensation, don’t you think.

You always stress ‘customer satisfaction’, well this is not satisfactory sorry!

I stayed at the red roof inn in Plano Texas address 1820 Central Expy, Plano, TX 75074 on the night of 12-3-2022 and checked out on 12-4-2022 I was assigned room 160.

Upon entering the room the first thing that I noticed was that the room has had water damage to the cheap laminate flooring it has swelled and bubbled in several places. A large portion of the floor has separated leaving gaps with sharp edges. I then noticed that there was not a single night stand or alarm clock on either side of the bed. I brought a couple of waters with me and went to put them in the fridge only to discover there was no mini fridge or microwave like there was supposed to be. The bed is way out of center from the TV so unless I blasted the TV it was impossible to watch so I just turned it off and decided I…

and this particular hotel is dirty smells like dog pee and poo the rugs in the halls are filthy and the staff could care less about anything this is my complaint your rude front desk people

I was traveling for business and stayed at the Red Roof inn Fayette location. I arrived on 11/18/2022. I asked the receptionist (Madison) if there were any rooms available. She replied yes. She then sold me a room for 153$ After the transition was complete, she Mentioned there was a car show going on in parking lot and law enforcement was on their way.

I arrived at room door only to find multiple people standing in front of the door. I went to speak to Madison about a refund, only to find out she can't refund the room. I went to the room and the music from multiple vehicle were playing very load.

The music and people hanging out in front of my room continued until 235am. At 6:30 am people started congregating in front of my door speaking loudly. This continued for an hour until their…

We had the misfortune of staying at Red Roof Plus in Tuscaloosa from November 25th, 2002 to November 27th, 2022 in room 530. During our stay, we encountered a number of unsatisfactory service levels that I think you should know of and hopefully do something about.

First, when we entered the room the bedding was so dirty, floors full of dirt and trash, walls spotted with who knows what, as well as dirty towels. I wonder what the housecleaning people at your hotel do exactly to prepare the room for the next guest(s)?

Do they have a checklist or do they just randomly go through stuff?

Secondly, when we called to complain about the sheets and to get a new set, we were told the front desk lady was the only person on the premises to help and that it may be a minute. How do you run a hotel…

00 deposit. 00 from the deposit this place is a rip off whole in the wall trap prostitute inn ran by some people who don’t believe in the American way

I came to this hotel to get a nights rest from a week of work. It was a big mistake. When I arrived for my reservation there were people hanging out around the guest check in office. They were young people standing around their cars playing music like they were at a club.

I thought I was going to be ambushed while trying to check in. The room was clean and after a few hours, I went to sleep. m. I heard someone yelling, "med pick up" in the hallway. The person proceeded to walk the hall and yell for everyone to get up. It was a man.

He walked outside to another vehicle that was parked right outside of the guest check in office and turned up his car radio and played music. No one in the office ever came out and told them to leave. I honestly want a refund because it is not only the hotel's…

Reproof on Dunn Ave is one of the worst hotels in Jacksonville Florida. It's 2am in the morning and someone in the hall is yelling "med" call. Someone was also out in the parking lot playing loud music. When I arrived there was a small gathering of people hanging out like this was a "club".

This hotel draws the wrong crowd.