Red Roof Inn

On Friday Sept 16th my wife stayed at Red Roof Inn Plus in Timonium Upon arrival there was no one in the lobby but waited 20 min before being checked in Room was very dirty , no towels, 2dead flies in tub, almost empty roll of toilet paper in bath room , no refill, air conditioner did not work and when reported was told no manager on duty at time Wreaked of smoke for a non smoking facility While sleeping , someone was able to open the door to try to get in, had the bolt lock not been across, they would have had access Why would they have a key to a room already taken Wife slept in car due to fear of someone getting in Please acknowledge so

no other steps need to be taken Thank you

I rented a room in Dandridge, TN and when I saw the bathtub it was so filthy. We had to scrub it with a magic eraser that we had to buy to clean the tub 3 different times.

Also, the bedspreads were so filthy even though the owner said they were washed just stained and that's all they had. I would never even think about renting out a room that looked like that. I never thought that we would have to clean our room before we could even sit down.

You have roaches in the room. Now have to shake everything out before going home.Aberdeen,MD

Mold inside pillow that my 8 month old son slept on and was playing with this morning

To whom it may concern.

My husband and I recently stayed at your location in Pigeon Forge TN. I checked in on Sept 5th and was supposed to stay until the 8th under reservation number 804-158394. From the beginning of check in I knew there was an issue. Although I eventually made the reservation on line I had called the location first to make sure that two dogs were ok. I was told that My second dog could stay for an additional $25 a night. When I My husband and I arrived to check in we were told by the gentleman at the desk that they normally would not allow this but because I was obviously given wrong information that he would honor this and put in a miscellaneous charge for the $75 for the 3 nights. I thanked him for honoring this but also would have been happy at that point to find…

To whom it may concern. ( By this time I have sent emails to Tony Wilhelm and to customer support record ID 15478500) If I do not get resolution ASAP I will be contacting the better business bureau.

My husband and I recently stayed at your location in Pigeon Forge TN. I checked in on Sept 5th and was supposed to stay until the 8th under reservation number 804-158394. From the beginning of check in I knew there was an issue. Although I eventually made the reservation on line I had called the location first to make sure that two dogs were ok. I was told that My second dog could stay for an additional $25 a night. When I My husband and I arrived to check in we were told by the gentleman at the desk that they normally would not allow this but because I was obviously given wrong information…

I stayed at the hometown studios in Salem orego. For dang near 8 months idk im terrible with time. Any way do t stay there unless you like to hear a grown woman do nothing but steal lie and talk bad o.

Everyone she know 2 faced. KATEY SHES HEAD HOUSEKEEPER ,SHE A MONSTER A RACIST AND NEEDS TO BE FIRED.

I stayed the weekend at red roof in Greenville and they took a 100 dollar safety deposit that hast been refunded cause they gave me a room that wasnt clean

I am having an issue with the Front Desk Agent Jivetta at the Houston Westchase location on 09/06/2022 and 09/07/2022. She has accused us of having multiple pets and too much stuff and threatened to check our room to see if we are in compliance then had refused to do it.

The male Agent did but it isn't good enough for Jivetta. Her refusal to check in a timely manner has caused me us to lose sleep for work.

A/c in room was extremely noisy it sounded like it was going to fall out of the wall you took away the coffee maker’s toilet was not flushing properly had to get plunger from front desk

Everithing Nice, friendly housekeeping and recepcionist, Red Roof Brook Hollow, Norcross, GA. My comolaint is my refund I Pay 5 night I stay one night manager lie all the time he doesnt want to give me My refund.

I sent a message to you about month ago.my name Steven is about the hotel in north Carolina in Durham I know the case is closed.i don't think it's fair for that hotel manager to lie that stayed there I didn't .I just want my money back.is there any body I can talk to about this . My number is 667 354 8632 my confirmation is2951593899. thank you

Me and my family is currently living at hometown studios by Red roof inn on Taylorsville Rd Louisville KY they been stealing our money on the rooms we have been paying every week since we been here over four months now they saying we are on the eviction list so they turn off our electricity to force me and my family on the street it's 92 degrees outside I have a nine years old son a seven year old son and

a one year old granddaughter and a daughter who is currently pregnant with no air or electricity food in the refrigerator is going bad so I'm asking for help and what can I do to get electricity turned back on please help thanks

Red roof inn room 142 Johnson city Tennessee 1030 pm august 28 2020 The police banged on my door and said that the hotel wanted me out. I told them idk what happened I was sleep The overnight attendant came and saw me and said he mistakenly canceled my room and called the police on me Thinking I was someone else He needs to be terminated

Had to complain for company to match "Final Payment" as listed on internet for booking.

The towels at the location were good for kids. Requested more and the added towels ripped/fell apart while using them!

Really!?

Location is in Saugus Massachusetts

I had been staying at the Red roof inn at 3530 Executive Pkwy. Toledo, OH from August 11 2022 to August 21 2022. When I arrived back to the room from work at approximately 10pm I arrived to my partner telling me that we have to leave the premises.

What lead up to this incident is a simple water spill on the sheets of the bed. Which caused him to to take the sheets off the bed to the main lobby and ask for fresh sheets. Not to mention the entire tenure of my stay I was not once offered housekeeping at all and had to bring my own towels down to have them replaced.

I also paid for the superior king room so we could have access to the microwave and fridge 2 times which was an issue which caused us to remain in room 319 the entire stay. ” To which the employee replied “No you need to leave…

In anderson red roof inn, room 224, i lost 1 cell phone and 2 sun glasses, the person clean room, take my items and no one pay me my items lost, the manager no matter what hapend there, no atend my complaim

the red roof inn in knoxville tn on cedar avanue pike charged my bank acct 210 dollars because they sed we stained there tawels well the room was dirty and the fridge was leaking water so i took the tawels and cleaned up the water out of the floor so my two year old would not fall and bust his head open i rented two rooms and

that sed there was a small sticker on the wall witch is bull shit i will never rent a room at any other red roof in and my wife and i take or fam out at least once a month if not more if someone wants to talk to us about this we can be reached at 931 357 0087. would be app.

14. Got no sleep, people swearing, slamming doors 11 pm, police was called, at 1:30am again , kids on bikes riding all around hotel, cops called again. Our friends were moved to another room because of the noise. We felt very unsafe, broken glass and cigarette buds outside back door , homeless person, others were being moved out.

We will not stay at any Red Roof Inn anymore. Last year we stayed there it was fine. Rooms ok, Lady at desk friendly, but area is run down. As soon as we checked in we were accosted by a shirtless tattooed person with jumper cables, he used profane language when we walked past him.

We checked out at 6 am. Terrible experience. Would like a refund.

Couple complaints:

Booked room and internet showed "Final Price" $204, yet I was billed $249.97!

Requested additional towels because the room had towels perfect size if you're a kid. They gave us additional towels and when we used them they fell apart! Are you kidding me?

You need to improve your standard and quality control.

First, the good news. I spent a night at BWI, MD and 3 nights in Lexington, MA. The facility and the staff were excellent.

I used the Parksleepfly program at BWI. The Aug 8 trip to the airport was fine. The return on Aug 15 was a disaster.

I called and tried, unsuccessfully, multiple times to get picked up at the airport. The recording said, no one available, please leave a message. Then it said, mailbox full, call later. Tried for over half an hour around 6pm.

A 'gypsy' cab offered a ride at $20. When I got to the hotel, I asked the clerk what happened. Her reply was she was not involved. She said the regular driver had to go home early and the replacement had not arrived.

I understand that people get sick. My complaint is that someone should have been able to clear the mailbox. I…

My Reservation/Confirmation #1056-892259. I just checked in today, you list Television channels on your room brochure that shows no signal. ESPN (no signal) and Please add ESPN SEC NETWORK,

Upon arrival to red roof Inn San Dimas Fairplex California we were face-to-face with Los Angeles corners department who is picking up a deceased body from room #131!

My family and I were placed in a room across the courtyard and we were able to see directly in from room #146! When I asked if we can change rooms I was told there was no other room available!

There was patriots sitting outside of the rooms smoking drugs…. no security guard to be found only later to be seen hanging out with the same people that were smoking drugs!

The room #146 reeked like cigarette smoke also had burns on the bedding from previous cigarettes! Again when I asked to be moved I was told again there was no more rooms available!

Room #146 tub was drain extremely slow again when I brought it to their attention…

I stayed at y'all's red roof inn hotel in round rock Texas I had bites all over me from bed bugs i found one crawling on my sheet and killed it I went down stairs to show the lady up front she said was kinda rude about it and only gave me one free night I think I deserve alot more than that. I don't want to have to sue y'all

I do have two more pictures that wouldn't let me ass so I need more than a free day

Made reservations 3 weeks ago for 3 rooms. Called the motel and only had 1 room available. Red roof in on Lindbergh in st. Louis.

This was our second time at the red roof inn at 10417 Patriot Hwy, Fredericksburg, VA 22408. The first night was fine, I even was able to get another night the next morning.

However, when I came to add a third night, we were accused of having multiple people in and out of our room. I explained that it had only been the three of us who had been approved (me, boyfriend, had dog), but he claimed that he had seen on the cameras people coming in and out.

When I asked to see the camera footage, he claimed he couldn't show me and that it was his building and he could kick me out if he wanted. My boyfriend went back down to try and figure out where the accusations were coming from and he was told that neighbors complained about a noise, but that they hadn't said who it was.

This was something…

My complaint is about my stay at a red Roof Inn. We had made a reservation ahead of time for a small out of town trip. The address we had stayed at is 400 corporate Circle Harrisburg pa 17110.

First we had a call way before check out time to be rushed out before 11 am. Check out day .

Second we found a few coch roaches in our room. In the bathroom and running by the door. We have pictures for proof. We would have left and got a new room elsewhere but we didn't have enough money to reserve another room another time.

Plus it was late before we got back. I would first say I want a refund for my room. Which was 140. I won't ever stay at a red Roof Inn again nor would I recommend these hotels to anyone.

So please do the right thing and refund me my money. To find coch roaches at a place you…

On August 5th, we stayed 1 night at Red Roof Inn Milwaukee Airport, Room 206. We arrived in the evening after our flights were canceled. The hotel was sold out, so there was no option of switching rooms. There was significant dark green/black mold where the bathtub met the floor, for at least 2 feet, and mold under the permanent soap dish on the wall of the shower.

Due to the mold and the white film of dirt/deposits of old skin on the bottom of the tub, we decided that it was not sanitary to enter shower. It is clear that totally inadequate care was given to that room before inviting guests!

We advised the desk clerk Sheryl, in the morning, before check-out, who said she’d enter notes of our conversation in her computer. I took photos of the mold, and will share them if necessary. 44…

Your hotel in Jessup Md, is the absolute WORST! Between the cocaine baggies on ground the trash every where literally and the shady people panhandling outside your room door @5am is sketchy at best. Then to slow moving trucks to park in spots in front of your room door is ludicris.

The owners don’t care and have no intentions of running riff raff off. They stand outside and drink and smoke all night and play loud music from there cars with no consequences. They’re not bothering the owners so they don’t care.

This location is the biggest POS EVER!!!

17/night ◦ $20 early check in fee ◦ Witnessed a homicide take place in broad daylight when gunman fired shots & killed guest below my room ◦ Activity all hours of night ◦ Questionable intent for use of rooms by guests ◦ Overall appeared to have illegal activities taking place any given time ◦ Despite these factors, employees were not rude or mean but very present and managed variety of characters well ◦ Would not stay there with my children ◦ Appalling this hotel is placement for veterans seeking housing through United Way

So when I checked in, I was given a 2nd floor room. As soon as I got to the top of stairs it smelled and a big heat wave at me. I could barely breathe. So I go down to ask the attendant to switch me to a lower level since I get in directly from the outside and I don't have to go through that hallway.

Note that originally she asked me which floor but I said it didn't matter but when I asked to get switched, her facial and body expressions were rude and then she said that floor was just remodeled. So that made me even more disappointed because if that floor just was remodeled then I didn't really want to see or smell the un-remodeled but I prepaid for 3 days.

So she gets me as I figured a worse room. It smelled, I can definitely tell it wasn't vacuumed or cleaned good enough for covid to…

com name again is Quintin Young room 152 please respond back thanks

One towel Very low water pressure No TV Door to room broke No soap Dogs fighting hallway disrupted sleep

I stayed at RedRoof Inn Morehead KY last night. There was one towel in the room for 2 people. TV did not work and could not be fixed by front desk. Needed news and weather as we are on a motorcycle and weather is horrible.

Breakfast was served with most things empty available was toast dry cereal no milk, oatmeal, coffee. No soap of any kind to bath or wash hands. Room door was broke and had to ram it with shoulder to get it open. While I am handicap.

Hair dryer did not work. There was very low water pressure to rinse of in shower. Front desk clerk was passed out asleep at the front desk. Another customer named Casey took a picture of her sleeping. I did not take any pictures I couldn’t wait to get out of there.

I am completely disappointed and unsure if I will ever stay at another Red…

The microwave oven and towlet and the outlets by the office station do not work at all . Coustmer service and harassing me by think I was have company

Red Roof Inn Management Quarry Lane , Independence, Ohio

My wife booked a room at your hotel on July 17 for Saturday night, July 30th. We were arriving in town for the Elton John concert. After being tied up in downtown traffic and finding our way to your location, my wife was told by your desk clerk that our reservations had been cancelled because of "maintenance." The clerk told her that they had emailed and texted us sometime around 7:45. Had this been true, we would have been alerted that we had no room while sitting in a stadium with 35,000 people and a 3 hour concert about to begin. However, when my wife checked her phone, she had not received an email or text from Red Roof. So, of course, Wasted time to get through traffic and made our way to your location.

So, we were essentially…

Room 142 had bed bugs. There were no pool towels in the rack ever. You had to ask for them. Things were 1/2 painted and you can tell from the smell that it was r just left that way to be finished next week.

My door didn’t shut unless you slammed it. And the nearest fire escape door was locked shut.

RedRoof Property management and Office Manager is very disrespectful rude mix with different cultures very nasty rooms not professional at all. Have A stanky dress code of conduct.

This is for guest relations they were very rude to me over talked me would not let me say what i needed to refuse to add my points on the account like they told me they would also had to ask 5 times to speak to there boss then was hung up on

When my wife and I checked in July 23rd Friday 2022 we was there. Maybe 45 minutes when we walked in the room there's trash underneath the bed. Air conditioner was making noise. The refrigerator wasn't clean I paid $161 on my room I would all of my money back .

With that air conditioning noise, my wife suffers from migraine attacks and I had to take her to to get some medicine for that night also, I took a video of the room. my phone number is 6673548632 My reservation number is 2951593899 address at the Red roof was 4405 highway 55 East Raleigh-Durham, North Carolina, ZIP code 27713 .

The gm Joe on first shift at the red roof in Sharonville ohio has tried to force his way in my room on multiple occasions while I told him multiple times I was naked. After he opened my door multiple times he shoved his foot in my door and was trying to force it all the way open with 2 other grown men standing next to him .

Im a female that lives alone here. That's completely unacceptable.

the 16th. 30 pm. Room was not ready. When we got our room tolit was plugged up. Made came in tried to unplug but said she could not do it. Told us to go to the office and ask for another room.

It was Nascar week end in NH. Any way hopper finaly unplugged itself. But ar night bugs came into room from under the door. Mu wife got bitten three times from something in the room. Floor mats were dirty. I we would never stay there again if our lifes depended on it.

I would tell my worst enemy to stay there, Stayed there from July16th till July 18th. When we checked out tolet plugged up again. Told woman in office, but she did not seem to care. Something needs to be done.

Worst place we ever stayed

I worked at the Red roof inn in miamisburg Ohio on June 18th and 19th (I missed Father's Day) & did not go back! The WORST PLACE I HAVE EVER WORKED & I AM 50 YRS OLD! My first day the guy training me happened to be the GM Kirisha's (?? spelling) boyfriend.

When she showed up & now mind you, this is my first time meeting her, I was hired by Tammy the front desk manager manager, she started arguing with him in front of me because he was helping me clean rooms, which made me feel awkward and I thought it was very unprofessional!

Sunday on Father's Day when I went in, another employee called off, so there was three of us. m. at this time and I refuse and they told me not to return! When I called on July 1st to pick up my paycheck Tammy answered and told me there wasn't one there for me,…

Unclean...fecal matter ...mold

Booked room through priceline for yesterday. Let me just say how appalling, never ever again. My bed was dirty sheets dirty bathroom door didn't shut peel stick floor tile pealing up looks like there was a cubby attic place above in bathroom inwas scared to death didn't know if so

eone was gonna come down through and try to rob us or not one wash cloth was not clean horrid. Then if that's not bad enough you have the hoodlums screaming and hollering all night running up down stairs yelling at each other at all hours of the night I did not feel safe there one bit there was no hot water this morning to shower I have photos but

this page won't allow me to upload so I'm just going to email and complain to whomever I can until someone helps me

Red roof inn Brunswick ga. Room door off hinge won’t close properly. I have to put my full body weight behind it to close. Man at front desk didn’t put me in my reserved superior room instead a handicap room, when asked to switch to the room I reserved.

He told me “there would be no pleasing me” I tried to explain that I just wanted the room I ordered and paid for. Man raised his voice at me to the point I had to tell him to lower his voice.

I’ve tried to take a shower 3 different times but there is never hot water. Check in is supposed to be between 3-4 I believe but rooms aren’t ready until 5-6. Doors locked so you can’t get outside to courtyard.

Having to go all the way around the building to get to front desk/coffee. Locks frequently stop working causing you to have to go get new…

Hey my name is Tina Belk and I'm want to let u know I'm has got robbed and they took my pocket book and my I'd and my kinds society security and money and clothes I'm don't have with nobody and my family and my baby daddy them stay over there and I'm am preg and they told me to leave because I'm call the police when I'm got robb and I'm stay at red roof and I'm don't like how they treat me and stuff call me 8438122692

My husband & I made a reservation at the RR Inn in Fredricksburg Va. for 7/26, a one night stay before continuing our journey to NC. Upon arriving I noticed unfavorable characters mulling around area. My husband & I were concerned because they seemed to be very low income lodging (apts) there.

I looked out window & noticed one of them had a gun in a holster. We notified Mgr he argued w the man who stated everyone there had guns for protection. We were only there for 40min and Mgr said NO refund.

We r on fixed income and I want my Money returned I don’t want any coupons. RED ROOF INNs r a disgrace bathroom was dirty. I will put this all over FACE BOOK unless we r compensated! With all the gun violence today we were scared to walk to our car.

You have no right to advertise RRI as a…

From the moment we walked in the place the bedspread had rips in it the TV remote had no back on it and the batteries kept coming out so you couldn’t program the TV the door the key didn’t work for the door so he had to come down with the master key and told her she really got a push hard on the door which is crazy second of all the door did not there was a gap in between the base bottom of the door where any critter cockroach anything could get through snake because we put our garbage and

towels out front there and they were never picked up towels are never brought to us decided to use the microwave to heat coffee microwave did not work I called him to tell him about it they brought another one down plugged it in I opened it up it was disgustingly filthy and there was no place to put…

Since April 15, 2022 I have had problems with getting proper help with Redi Reward points. I arrived at the Red Roof Inn and enrolled in Redi Rewards program 6/1/19 to receive points and paid all the way until 4/9/22.

I departed on the 12th of April and decided to return on the 15th through a phone call. I then place a call to use Redi Reward points on the 15th and i was at 0, where o spoke to Jake at the facility.

My problem is that I did receive 2 years worth points but they were taken several times. So from the 15th of April to May 15th I was given points by Red Roof. I was told call every few days and that's when my points were returned On April 26.

A representative in ohio for Guest Relations returned points at that time until sometime in May. Gueatbrelations has locked me out of…