Red Roof Inn

and then it start to snow heavy on 02/12/2022 on a saturday night ,so we stayed in the room 222 and my kid woke up screaming mom its roaches in the bed and the wall and in their game system ,so we hurry up and check out before check out time ,i have pictures ,the clerk gave me her cell number ,so i call her that morning and

told her we found more roaches and that we were checking out early ,i did call the health dept ,so today i had a missed call from a number ,and the manger pretend like he was amazon ,and said that my package is running late and hung up the phone on me ,so i call back and the lady said front desk this red roof inn,then they hung up and laughing in the back round ,so i call and

ask to speak to the manager ,and told me that a police will contact me from a incident ,and…

We stayed at Home Towne Studios on February 14, 2022. The first room given to us was very dirty, sticky stuff on the table, gritty floors and smelled like an old ash tray. We asked for another room which was a bit cleaner but smelled almost as bad.

Since it was late and we had an early appointment we stayed. The heater in the room only blew cold air. The bed only had a sheet and the cover was only the weight of a sheet. The room was literally cold and stinky.

We asked at reception if we could get a blanket and they said there were not any. We ended up sleeping in our coats! The room also did not even have a trash can. com. " No apology or hint of customer service.

I refund for the worst night of our lives would seem appropriate.

I am a regular guest at the Red Roof Inn in Elkhart Indiana when I come from Columbus Ohio. There was a situation the day before yesterday in which I had a reservation the front desk worker I told her I needed a room near the office and a handicap accessible room because I have a son with autism mental illness that is scared of the stairs she tried to sign me room 131 in which all the cars was in front of the hotel nowhere for me to park the hotel was jam packed full of cars I asked her if she would accommodate me she got very hostile rude and

unprofessional indicated to me well know that is the only room that I had which that was not true she could have accommodated me with a king room although my reservation was with two double beds that was Car Park area for my car in the back of the…

was told I would not be charged for a room until I came up with a deposit money because the charge was just pending but I was charged actually even though I never stayed there

I was at this motel from 2/8/22-2/10/22. During this stay, my room was never cleaned. Bathroom was never cleaned. Sink and tub was really dirty by the time I checked out. The trash was over running the waste basket. Fortunately I had enough towels for the stay.

The drain in the bathtub was clogged up and it took forever for it to drain leaving a soap residue on the bottom. This almost caused me to fall when using the dirty tub. I complained to the front desk and was told that they did not clean rooms because of Covid.

I told them that made no sense as I was gone during the day and it would be the same if I had checked out. Covid is on the wain and I am totally vaccinated. Other motel and hotels clean the room each day.

I recently stayed in a Quality Inn Hotel in Atlanta, GA and it was…

It has bedbugs and rats and roaches they are very nasty there the manger don’t care she rude to guest she is not helpful at all . She is evil very I heard talking to one of her employees very rudely.

So I don’t recommend this hotel to anyone. Go to the one in merdien ct

Very dirty room. Lots of noise from the room above. Smelled marijuana. m. called front desk. Was Told security was called. 15 minutes later 6 people were outside our room in the hall making all kinds of noise. Called front desk again. We were scared.

We’re told security was there.

Finally around 2:00 it quieted down. Ask for some money back in the morning and front desk lady said she didn’t hear of any problems in the night!! Will never stop by a Red Roof again!!

Me and my husband took my handicap child to the red roof in dandridge tn abd my child had a accident in bed abd because he peed in the bed I was told I was never allowed on there property again my child is handicapped and couldn't help it so not only did they have harsh words but also tore out my son's heart

First issue is that I was told since I was going to pay in cash I could pay$50 at check in and the remainder at check out. When I arrived I was told I had to pay total at check in.

The other issue is much bigger!!. The reason for the visit is because my son has appt with the kidney transplant team at UK hospital in Lexington KY. And there were BEDBUGS!!!!!!!! my already sick son who is in kidney failure was exposed to BEDBUGS!!! I’m furious!!!!!

(606)240-9046, I want someone to call me!!!!

We stayed at red roof inn a few months ago I called emailed and complained to the front desk, never heard anything back normally would let this go but the room was just gross . Roaches everywhere the tub was black . I’m attached pictures .

I would like a refund or a stay at another place or something never stayed at a place so bad not letting me attach the picture big surprise but I have them give me an email and I can send them . Hope to actually here back this time

The night clerk confronted me and complained that I was having to many guests. I've had my dad and 2 friends stop by. Is this hotel family friendly? Is there a limit of guests you can have visit. This clerk was very rude and not only once but twice she insulted me.

She basically insinuated that was a prostitute. Saying it didn't look good to have she said 5 guests stop by.

First of all I had 3. And it was my father and my 2 dear friends. I am very hurt by this experience at this hotel. This clerk stereo typed me and my guests. My guests were not disruptive. One of my friends has just got here and walked to her car to smoke.

And I went to get toilet paper and once again this rude clerk insulted me and my guests. Saying for the safety of the guests I've been warned and she and the owner…

I’m currently at Hometowne Studios by Red Roof Inn. The property is filthy. There are roaches everywhere, and the furniture and other items in the room are worn down and tattered. I called the front desk last night right after check in and told them my TV remote doesn’t work and I only have one towel and one wash cloth for two guests.

The lady at the desk said she’d bring the towel, washcloth, and two batteries for the remote but never did. 30 minutes later, I went downstairs to get a bag from my car and noticed the office was closed. When I got back to my room, I called the front desk to check on my towel, washcloth, and batteries, and no one answered.

Reserved a room and paid online but when we got to red roof inn the man charged us extra for a room downstairs. I had already paid $173 and some change online but when I got there he charged an extra $67 for the same kind of room but on bottom floor! This is the red roof inn in mesquite,tx at 3447 I-30 east mesquite, tx 75150

@15 Meadowlands Pkwy in Secaucus, NJ

After working ALL DAY and then traveling to NJ, we were inconvenienced by having to switch rooms 3 TIMES!

1st room :ALREADY OCCUPIED & PEOPLE WERE NAKED

2nd room: TV DID NOT WORK, ROOM HAD A HORRIBLE SMELL

3rd room: TOO COLD, HAD TO USE OUR OWN BLANKET TO KEEP WARM …

THEN WE WERE CHARGED AN WXTRA $20 FOR A MICROWAVE & REFRIGERATOR

MANAGER WAS TOLD TO CALL IS ABOUT THESE ISSUES AND STILL HAS NOT. THAT IS NOT GOOD CUSTOMER SERVICE .

WE ARE UNCOMFORTABLE AND PAID FOR 2 NIGHTS AND HAVE THE NERVE TO TELL US WE CAN NOT GET A REFUND?!

I WANT CORPORATES INFORMATION IMMEDIATELY!

red roof in carneys point nj tryed book a room man on phone person was rude, no help and then hang up on me. If they can not speak english should nnot be working there. need due something about rude people there

I got discriminated over a pull up that was in the trash I usually have my boyfriend take out the trash when I throw away my pull up but I didn’t know that this hotel tell would discriminate a disabled person I should have been more careful but my dog got the blame for it they said that they were in the room cleaning it for an hour and half I don’t take DISCRIMINATION in the slightest bit and I would like to get my deposit back and I will never go back too red roof inn

We have been staying here a while this last payment that we had to pay was more than we usually pay because of an employee mistake from the week before n we had to pay for it also due to them not taking the special of from Jump we went from decreasing the amount because of how long we been staying here to paying more the following week we feel like it’s not fare and we shouldn’t have had to pay for that at all.

There was a roach in room when I checked in and turned on light I contacted desk immediately they offered a new room I refused I wanted a refund and to leave they said per policy they don't give refunds I left talking to corporate now they're actually nice 8007337663

My husband and I have been separated since November. We are currently fixing that. He is an army war veteran and has been staying at the red roof inn here in tupelo Mississippi since nov 5, which is paid for by a veteran affairs association.

My complaint is in regards to an employee at this red roof. The emoyee is a homosexual male. He has made my husband very uncomfortable to the point he won't call front desk and ask for towels, tissue or anything else if this employee named Matt is working.

This employee also lied to my husband about me and keeps causing problems with us. He stated management had an opinion of me and that I shouldn't be there. I've never seen this employee before the red roof. It has went so far to the manager would not help or put a stop to this no sense instead she…

I filed a complaint on January 8th via phone to this department and they said they would review it and get back to me within 24 hrs and I have not received a call or message . So if I don't hear from you in 24 hrs I will be contacting my credit card company and file with them to have them get my money back . So if you don't want a attorney to be involved I would recommend you contact me and resolve this issue !!

No heat, no extra blankets, no extra rooms and no refunds. I checked in at Red Roof Inn Washington, DC - Columbia/Fort Meade on 01/11/2021 only to find out there was no heat in the room. I waited 3 1/2 hours until maintenance arrive after notifying the front desk.

I even try to reason with them about getting extra blankets or moving to another room and I then asked for a refund all to no avail. So I called corporate to complain and then was told somebody was going to be getting in touch with me in regards to this matter all the while I had to stay in the room with my son because I'm homeless.

I have numerous of witnesses that can state temperature in the room is cold, the heat don't work and it's currently 20 degrees in Jessup Maryland where is this hotel is located. Red Roof just lost…

We had gotten a room 213 the room was dirty the bed sheets were dirty they hadn't even vacuum the floor no toilet paper and the sheets had slobber marks all over them I said something to someone at the front desk and they said they can't do anything tonight that they will take care of it with their supervisor tomorrow I'm very upset about the situation I've been here a week and I don't appreciate phone number 667 351 08855 my name is Mary Gibbs thank you???

As soon as we got into the room the toilet was instantly clogged the first time we used it and I have been down to the office three times now and they will not help and are accusing my husband and I of putting too much toilet paper in the toilet when it was like that in the first place and all they've done is try to bring up maintenance to plunge the toilet and

said we're not doing it right and to just keep plunging it and that basically it's our fault that its clogged. management and employees are extremely unhelpful and lazy very rude I was told that we would get a new room if the toilet was still that way after maintenance and then got denied a different room when it happened again, very unhappy with this and

will not be staying at this hotel again. we booked a 5 night stay at 4035 Mt…

I stayed at the red roof inn plus in Newark/carteret nj on 12/25/21. This was the most unprofessional front desk person I have ever delt with. They said they were not able to give me a name of a manager.

They charged me for a room with a king bed and jetted tub, the room I got had a queen bed, not jetted tub, missing lightbulbs and the atm machine did not work in the building. They would not refund any of our money and said they would charge us if they were to refund us our money if we left.

They made us call the 1800 number to ask ourselves if they would give us back our money. The worst stay ever at a red roof inn and not even a sorry or comp of any sort for making us overpay for a crappy room.

I can send photos of missing lightbulbs as well as the false advertisement on the website…

My stay was at the redroof in in palatine il i was walking my dog when a lady of color approached me and said excuse me mam i will have you kicked out of here i said excuse me she said that i need to go around the whole property and pick up all the dog poop and she seen i was crippled i just got off crutches and just learning to walk again i said hold on i have been picking up my dogs poop and

there are three other dogs staying on the same floor as me and i have seen them not pick up there dog shit at all she said all im ask you to do is pick up all the dog shit i said again its not from my dog she continued to argue with me i said the front desk guy to show the videos of my dog pooping and not being picked up they refused never again will i stay here i stayed here for 2 weeks have not…

My 22 year old son booked a 2 night stay from January 4th-6th at the Red Roof Inn in Allentown, Pennsylvania as a celebratory ski trip (at Blue Mnt) for graduating college. Upon arrival he and his girlfriend noticed 4 different areas of bodily fluid/bloodstains on the bed linens as well as bright red stains under the bathroom sink.

I have enclosed 4 of the 5 pictures. They immediately spoke to the front desk asking for a clean room or their money back. Both were denied so they lost 2 nights worth of money. I am writing this email in hopes that he can be refunded his money since they did not stay in the hotel.

His name is William Geppert. Red Roof Inn, Allentown, Pa Jan 4-6 Confirmation # 9178764783904. His phone number is 302-448-9695. Sincerely, Molli Geppert

These are pictures of the room that they are trying to get us to move into they said they cleaned it 3 times so we asked for cleaning supplies to do it ourselves and they said they didn't have any... this is a renovated room mind you, drawers broke and sink leaking drywall dust everywhere and on floor

Had very unpleasant experience at the red roof inn in Belmar NJ Black Horse pike. Karen the manager conducted herself in a very unprofessional manner. When she was the one who messed up the paper work for the reservation. Instead of accommodating the guest because she was at fault, she had a very bad attitude and refused to make changes to a reservation and asked the guest to leave and wouldn't let them wait for the Uber in the lobby.

The guest was forced to sit outside in Code blue conditions while waiting for his ride. His belongings where taking out the room which was supposed to be paid for,clothes, money, ect. , Which they also rented the room to another customer.

We were going to stay at the Red Roof Inn in Helen Georgia as they are pet friendly. We live 120 miles from there. That morning 5 calls with no answer. Ok since it was Jan 3rd we figure ok we will not have a problem finding a hotel with vacancy.

We get there at 3:PM Hotel is dead. Lady is dizzy lost. Says we can not check in early under no circumstances and no room was clean. Really? Get in room it looked like never cleaned. Huge dog prints above bed board.

Stains like spilled coffee in several places. sheets not even securely tucked in. I am handicap and a tiny chair that could not support my weight was all it had. Desk space my laptop could barely of fit on. 00.

I would be ashamed to say that was one of our hotels if I worked there. So we went down the street and got a room for 66…

I arrived at Red roof on 49 in Gulfport Mississippi at 5:00 on January 3rd 2022. Upon arrival I was informed it was not $51 but $71. I was also informed I had to pay a $50 cash deposit and I was also informed that the washer and dryers weren't working they were broken.

This is one of the reasons I came here to get some laundry done. Upon getting in the room I immediately took a shower. Was getting dressed I dropped an earring and it fell behind the dresser so I pulled the dresser out to find the earring and to my dismay and disgust I found multiple cigarette butts food bugs under the AC I looked around and

there's a toilet paper roll under the couch cushion there were cigarette butts after I looked around I realized how filthy the room really was how everything was swept under the…

We booked a room for 2- days and on day 2 we had a Doctors Appointment and when when got back out room door was standing wide open !!!!!!!! I found a clerk and asked him WHY WAS OUR DOOR LEFT OPEN ? Why?

He said he just forgot to shut it. VERY VERY unprofessional and very disappointed!

Scottsboro alabama...this is the worst motel I've ever stayed in..I'm an ex housecleaner..health department needs to be called on this place. I have pictures if you want them..the manager is extremely rude and does not need to be in public..I asked for clean sheets and blankets..she was worried about the dog..laundry didn't want us to have clean laundry..had to mop, clean the floors 3 different times..you're welcome for cleaning that room..

In the middle of checking us in she stopped to go let someone in their room. Found it highly disrespectful and unprofessional of her to do so. We had been traveling for a few days for business and my girlfriend had a medical situation that needed to be treated in which it took us well into a hour just to check in.

The cops were called on me when I asked to talk to the manager because my reservation was canceled through the front desk because a ex-girlfriend work there they will not rent me a room so I asked to talk to the manager that's when the girl at the desk Tiffany said she could not get a hold of it manager and then proceeded to call the cops on me I've did nothing I've been at customer and

rented many rooms and it's very embarrassing I even text the manager and try to resolve the issue she has not even tried to get back a hold of me when I was staying there I seen a lot of shady stuff happen with deposits being taken with guest Windows being broken out of their vehicle the managers boyfriend live in having the cops called on him and then searching the place looking for him

This is my second complaint against Hometown Studios 2301 Highway 6 S, #309, Houston, TX 77077 regarding theft. I recently got out of the hospital due to the manager kicking me out of a my room and not letting me get my belongings.

I had about $3,000 worth of stuff including my medication. I was illegally evicted. The manager wouldn't let me call 911 from the office. I was kicked out December 4, 2021. Became homeless after that. My life was in danger.

I've been a loyal customer since February 2021. The manager was very unprofessional and got too involved with my private relationship. If you can please reimburse me for whatever I lost and my illness that got worse after this incident.

Please help resolve this issue or I will contact a lawyer and sue.

Has a guess that was treated rudely and properly and insulted by the staff

Currently staying at the Red Roofs Hometown Studios in Kent WA and CSR Manger Laqueshia has been rude and very short when speaking with guest. Book room through 3rd party which reflected available for rent and once registered and paid for stay the representative at hotel cancel reservation, this is not the 1st time a representative has zeroed out money for the establishment. Strong suggestion of retraining in customer service

Hi, my name is Melissa Landers. Last night I booked a hotel through Priceline. For a "discounted rate", I could receive an even better deal on a "blind" hotel. I got the Red Roof Inn in North Canton. I should have been "red flagged" with the bags of trash piled up outside of the office. This gets much worse.

There may have been 10 rooms taken out of 50 or more, but a group of young adults were placed adjacent to the room that my grandson and I shared. Slamming doors all night, smoking directly outside our door, laughter and loud conversations until 3:30am. It all gets worse.

Marijuana paraphernalia was in our ice bucket, pennies behind the toilet, AND I ran out of toilet paper (with no spare roll). Since I had to leave at 4:30 this morning, at this point I gave up on sleep. I go to the…

I was renting at one of your motels in Florida. They had signs up that said no visitors. I had one visitor who I took to the office and registered. They told me she had a bad background and I was asked to leave when I prepaid reservation expired.

They have signs up all over the place. If I came to Orlando and was wanting to visit with my friend at your motel, they were not allowed. The reason I came was to visit friends but you can bet I'll never visit a motel like that again, where they run background checks on your visitor or your family and friends are not allowed.

The motel is 8296 South Orange Blossom Trail.

We stayed there on December 18,2021 it was horrible roaches in bathroom big and babies , hamburger sitting on railing , drink cans on the railing also, empty cigarette packs on the walk way . I feel I need a refund it’s was totally unacceptable.

Both my spouse and I reserved a suite (or so we thought, not even a coffee pot) I paid a discounted rate which would have been splendid had we got the room we ordered. There were roaches everywhere but that was the least of our worries....

BED BUGS started coming out EVERYWHERE!!! I am still without a refund and am determined if we don't receive one from this filthy careless hotel I will be taking my videos and pictures to the news station.... PERIOD! 00 refund back to my account is all were asking which I think is more than fair.

I am staying at the red roof inn in Lafayette, La. This has to be the worst place I ever have stayed. I have more pics but here are 2. Cigarette burn holes in blanket hole in wall where toilet paper holder should be.

Would not let me upload pics. If you contact me I can send them. 254-422-2981

My privacy was violated by housekeeping. At approx. 1025 housekeeping unlawfully entered my room without knocking or announcing their entrance. I was naked and had just gotten out of the shower. The housekeeping maid saw me naked and continued to ask if I was checking out.

I told her to get out, she continued to ask questions regarding my checking out. I then asked her if she knocked first and she answered "NO". She then exited my room and immediately notified the front desk clerk. I also let the housekeeping maid know I was reporting her.

Yes we stay at this location alot it's the red roof inn and suites Anderson sc. comolained to front desk but didn't do any good . its hard but as red roof is the best h knew à

My deposit was kept and there were no damages done to the room. I had to leave hotel because I have PAH and my heart was beating fast so I called an ambulance. Apparently the police officer said drugs were involved but that wasn't the case. There were no drugs in the room or found in the room. The room was in order and there were zero damages. My friend took video of the room before she left if you'd like to see for yourself.

Thank you,

Kathy

I had made reservation for one night at the Red Roof Inn In Lake Orion, Mi for December 10, 2021. On Dec. 8 I took a Covid test as a precautionary measure. To my surprise, I received a positive result the morning of the 10th. I contacted the hotel and they rather rudely refused to offer a refund or even allow me to change the date of the stay.

When I asked if I could still stay at the hotel, since he was not willing to accommodate a date change, he told me to contact Expedia to change the date. When I contacted Expedia, the lady at Expedia contacted the hotel and they, again, refused to offer any change in the date.

Most reputable hotels will allow cancellations up to the afternoon of the scheduled stay. The circumstances were out of my control. Now, I am hooping that you can find a way…

I usually have a good experience at Red Roof Inn. That's why I keep coming back to stay there. During my stay Sunday night, I got there maybe around 11:30 or 12 midnight, and somebody kept knocking on my door and pecking on my window.

I kept having to get up and try to handle it, but they already ran around the corner, but I stayed in room 111 on the end, right by the stair case and breezeway. So by about 3:30am I was fed up with it, so I called the front desk and asked the night manager if she could move me closer to the office so I could get some kind of sleep.

Her response was, "I can put you in room number 109 but it's right there in the same place, and that's all we have available. " So I called back to see if she saw anything, which she didn't. I asked if there were any cameras…

m. we went to the room (231) and found it to be filthy. The comforters had cigarette burns, the towels looked like they hadn’t been washed in a long time, the lights didn’t work, including the light over the sink, bugs in the bathroom, curtains falling off the windows, refrigerator smelled terrible, TV didn’t work and more.

After figuring out what to do because we didn’t want to stay there I turned the key in and asked for a refund. I was told to call the manager the next day. After attempting to reach him I filled out a survey sent to me via email. 31. 31 from my account. This is not acceptable.

I want a refund immediately or I will be contacting authorities as they had no right to charge me on December 5 as I did not stay at any Red Roof inn recently. I will never stay with Red Roof…

I completed a stay, at your location 2939 S. Arlington Rd. Akron, OH. 2022. Mine was 1 of 2 rooms I booked, that date, for a public speaking event that I hosted. Check in was smooth and timely with 2 female, polite/professional Red Roof Inn Associates.

However, Once in my "non smoking" room, the odor of nicotine was overwhelming. Noticing a Walmart bag taped over the rooms' smoke detector. in person, I visited the front desk and notified them to, make known, that I would not be held responsible for the odor of cigarette smoke.

Note there were now two young males addressing the front desk. They told me they would make note of it. I stopped at the 2nd room, I reserved, for a travel partner, to see if he was comfortable. He was taking a dirty quilt off of the bed and cleaning…

Place should be condemned Newark University Location. Sheets and bedspread old and stained , furniture all damaged . Rugs filthy . Hoping I don’t have bed bugs after my start my there. Night person checking in was more interested in her phone and the video that was playing than checking me in.

I noticed a lot of transients probably living there. Only reason why I chose to stay at red roof was for my pet. And it was late to check in to something else. The folks running this location are giving you a bad name.