Regions Bank

Since 1970 our families have been with First National, Sunburst and now Regions Bank. I had coins I had rolled and wanted to cash them in, but was told I had to leave them and the bank would send them off then they would be credited to my account.

I have cashed them in in the past so it shocked me. If I find a bank that cashed them.. bye!

My account has been on hold for 2 weeks and I have done everything they asked and got the quest ticket submitted and still yet the hold hasn’t lifted . I want to know how long I’m going to wait for the hold to go away so I can use my own cash

I had deposited a check no. 00 favoring Retina Specialists of NAL. LLC. 00 on Oct. 17, 2022 (I had missed to write the amount in words). I apprised your Manager of the Branch at 6639 US-431, Owens Cross Roads, AL 35763 the next day and two times again about this issue but they were not able to give me any worthwhile reason to resolve this.

After that, more than a week back, I took up the issue again with another person Tiffany Gilbert, Financial Relationship Consultant at the said Branch. I gave her the PNB Bank’s reply that was sent to the Payee (Contents underneath).

She sent the particulars to your Corporate Office, Birmingham and told me that they will checkup the check in question. After getting no response, I had to…

I would rate regions a -0. They have new workers located on highland and parkway in Jackson tn. 00 work check had been process. Katie palmer the team lead acknowledge it was their fault. Now my lights are off and my car is up for repo.

I wouldn't recommend regions to a dog! I still have yet to receive my money. Oncei do I want deal with again. Ni wouldn't refer themtoany9ne if my life depended on it. They want give me the corporate number a d I'm beyond livid.

I work too hard for them to mess with my money. I hate regions!

Regions Bank Gretna Louisiana on Wall Blvd.,this the second time they lost my money they can't tell me what happened to it this Bank is under poor management

Regions lost my paycheck and say they didn't receive it but my employer said it was deposited

The bank in Greenville ms. The service very slow and ATM in Leland always has problems.

Overall I am not satisfied with the service of Regions at all. I have bank with Regions for years.

Was not aware you had a number of deposits you can make in the commercial line. Been doing business 10+ years never heard of that rule. Looked at your Top 5 ways on Regions Bank website needs to be forwarded to that bank on Springhill Ave Mobile Al 36607.

I was the only car see attached pic, did not see any cars parked in front and had 6 deposits most below 500 and only one above a thousand NEVER had anyone instruct me of this rule and should not be in a rude direct way. Maybe, ask is there a reason you are unable to come inside so we can service so MANY deposits!

LOL Never been to a bank where they wanted to make your visit giving you money so uncomfortable.

This complaint is against banker ID g6pv1 Damien Hall financial relationship consultant I deposited a little over $5,000 about a month ago and got a $300 debit card I was called the next day even though I brought in all my old banking information and an electric water and gas bill with my address was told by Damien that I had to bring in an actual lease for my house that I have lived in for 4 years to prove my address he said corporate wanted that before they could approve the card at the end of the conversation he said corporate hasn't asked for it but

he just wanted to make sure I said he should have enough information he said he would call if corporate needed it that was about a month ago, I went in today to see where my card was assuming that it was okay since he hadn't called me back…

I've been trying to get in touch with Regions bank in south Cobb drive in Smyrna Ga. They don't answer the phones. I e called another regions and they put me on hold and disconnected and never called me back. I need assistance. Poor service

00.

IN SUMMARY I MADE 3-TRIPS TO MY BRANCH BANK AND 4-CALLS TO THE CREDIT CARD PHONE NUMBER AND NO ONE SEEMS TO BE ABLE TO RESOLVE THIS ISSUE. THE BANKS IS TELLING ME THAT THE COOPERATE CREDIT CARD OFFICE HAS TO RESOLVE THE PROBLEM AND MY LOCAL BANK OFFICER IS TELLING ME THAT THEY CANNOT RESOLVE THE PROBLEM.

IT IS NOW 10/01/22 AND THE PROBLEM REMAINS UNSOLVED. I AM A CUSTOMER WITH REGIONS FOR ABOUT 40+ YEARS AND NEVER HAVE I WITNESS SUCH INCOMPUTENT BEHAVIOR BY A BANK WHICH SEEMS TO BE A SIMPLE SOLUTION OF CREDITING ONE ACCOUNT AND DEBITING THE OTHER ACCOUNT. 00 CREDIT. 00.

00 AND MY NEXT PAYMENT IF 10/11/22. AND I AM HOPING THAT THIS WILL BE RESOLVED BY THEN SO I DO NOT RECEIVE ADDITIONAL LATE FEES.

The teller at the Regions bank on Martin Luther King Blvd in Houma, La was extremely ugly and rude to me. I am closing my account and going to South Louisiana. I’ve been banking with Regions for a very long time and didn’t deserve to be treated the way I was.

Placed a callback call for customer service in order to reset my online banking. The call came back but no one was on the other line. I'm considering switching banks if this issue persists.

I am a coin collector, and regions is the only bank in my town. I was trying to get the new quarter for my collection. I was not allowed to even exchange 1 quarter for 1 quarter. The excuse was they were worried about counterfeiting.

This is ridiculous and insulting.

I wanted to move some money from my 401 to an IRA. I did not want to invest in anything I just wanted a $30,000.00 IRA. I was connected to a very rude person (wIsh I had his name) who called me at a preset phone appointment at 10AM today. He told me that if I was not going to invest any money he was not going to set me up with an IRA. I will be going to a different bank.

This was one of the rudest conversations I think I ever had.

I made a deposit into my Account today at the regions Bank on Poplar and Bray station. The teller at the drive-through window provide me with a receipt with the incorrectly deposit.

She entered the incorrect deposit by $1800.00

I tried contacting Bank by telephone but was disconnected three times.

Bank employee in Clinton ms named Kayla was very disrespectful with me over the phone for no reason. She got aggravated because i kept calling trying to get an understanding about my account. She told me not to come back to there back or i would be reported to the police.

I didn’t do anything to her and this situation needs to be looked at.

Branch Manager Matthew Patterson and teller Dustin at the Owens Cross Roads branch was racially discriminating and gave poor customer service. We enter the bank and sat down and waited for a loan officer or customer service representative to assist us as we wait we were told that we would be helped just had to wait.

Not once were we asked what we were there for a white male come in with his children after we had been sitting waiting only for the teller to come from the back and tell us that because he only had a notary he was assisting him first still we were not asked if it was ok or what we needed still at this point.

Still waiting two white females come in after he assist white male with paper work the teller Dustin asks both white ladys what they needed and that someone will assist…

I was pre approved for a personal loan and gave supportive documents but yet I was treated differently than other customers with similar information.

I just left the Regions Bank on Rosa Parks Blvd. In Nashville, Tennessee and received the worst customer service from the only White employee in the bank. He told me he was new which didn't matter to me. He ran my withdrawal twice which the manager had to correct and then gave me the incorrect balance.

I asked him to write the correct balance and when he did, he asked if I could read it. His insolence and condensending tone has no place in the public sector. The branch manager whose name is Simone was very nice.

I'm sure this is not the only complaint you will receive about him.

Terrible bank, atrocious customer service. Inexplicable fees, lack of attention from banking staff. Save yourself time and energy and find a bank that follows through with their promises.

I want to know WHY an ACH R16 returned payment was sent to three of my creditors which included Affinity - my car loan, FNBO Visa, and Capital One MC. Other creditors I pay online WERE paid. This has caused me GREAT trouble!

I am now NOT able to use my checking account with two of the creditors, my payments are late now INCLUDING late fees I am not responsible for because I PAID ALL THREE ON TIME! YOU REFUSED TO PAY THEM STATING MY ACCOUNT WAS FROZEN.

I want to know who came to this conclusion and why they did it. I had a STELLAR payment history with no missed or late payments. This will COST ME that excellent credit rating as well. You MUST INVESTIGATE this to find out HOW I was HACKED!

And when you DO find out there is absolutely NO reason those three accounts should not have been…

00 out to pay a bill and this is the location off Atascoita by 1960 bypass

I have had nothing but problems with them! I just now attempted to close my account and was told I could not close it with my current California ID and was told I needed to go and get a Missouri ID.

He told me I could not have opened it with my current ID. I told him I certainly did. He insisted that I could not have and that I must have had a different ID when I open this account.

He would not close my account. Are you kidding me? Every time I went in there they wrote my name down as Michelle and not Rachelle. The ATM machine was always broken, within 3 weeks of having my account they turned off my card due to possible fraud and told me that I didn't reply to a text message.

How after 3 weeks are they to assume my spending habits? Such a horrible inconvenience from the start! They also…

I have been a customer since 1995. I called my local branch several times to ask a question, it rang many times no one answered. So therefore I had to go there and go inside only to be told I couldn’t do what I came to do which could have been answered on the phone!

I expect to talk to someone when I call my bank. I don’t understand why no one is answering the phones.

Also I told the teller and she just looked at me, no apology. Where has customer service gone to? I’m sorry but I had to say something, it’s not the first time this has happened.

Regions bank clerk waiving around my card instead of depositing money in my account.

Refuse to take my cash for a payment on principle for house.. then refused to give me a notarized statement saying they refused to take federal currency so I can send complaint to the FDIC however I assure you it is going g to be done because you are charging Interest on my house note for the money I was going to put twords it and that is criminal.

Then I will see if they will file charges on reigions as well

Online bill payment was not operable so I called the on-line support and after giving personal info to robo rep was waiting online for some time before getting a person who transferred me to another robo rep for same personal info so I could wait online again and dropped. I called back and went through the same routine but with even longer waiting times so I hung up and I then called customer service and ended up on a 3rd party trying to sell me something so

I hung up and called help line again and got transferred again, and finally a man told me bill pay isn't working. 5 calls and 25 minutes later I have someone telling me something I already know!!!! Online and in the branch offices this bank's services are becoming intolerable!

I have been a customer with Regions Bank for over 30 years and then some. I have been through varies name changes throughout the years. I filed for a bank loan to help me out with varies Bill's. I am 74 years old and in need of some help. Can Regions help.

No they only want to give me partial of th $ 16,000 that I need to pay off my Bill's. After being a very good customer after all these years and not being a risk of paying it back. I was denied the whole amount.

If they are going to loan me part of it why not all of it. Can you help me. My name is Kathryn M. LEWIS 213 Lincoln Lane Winfield MO. 63389. 636 248 8240. com. I bank at the Ofallon MO. office.

My Representitive is Nihal Dawound. 636 409 8030.

Branch bank, Fairhope, Al. on Hwy ‘98 The outside grounds are looking like a run down trailer park! Tree limbs hang so low that a truck has to avoid them to prevent scratching the roof. not replaced. Entire area under some trees needs care.

I was told they would report it but they do not handle such things. grass and all. Then just WHO is the person I can look in the eye to fix your problem?

Worst bank ever. They freeze account for no reason. Fuck regions bank.

My information was given out to someone NOT on my account,every transaction! I've talked to 20 employees of Regions and I keep getting passed around,it's been three weeks of noting but the run around...I will need to speak to someone higher than the 1-800 number or branch managers!

I deposited a check signed over to me by a friend who had an emergency we went in the bank to deposit it. Ok a year and a half later I’m still fighting with regions over this check so I spoke to fraud department myself theydon’t understand the issue.

I speak to the teller who puts the hold on the check after fraud cleared everything no resolution with her or the bank manager so I filed a complaint she calls the next day and tells me since I filed an complaint my account was under view again. So another few more have past the day we get this clear an check appears in my account that I know nothing about I reported it and still now im being accused of wrong doing no I’ve have hospital documents saying I’ve been in the hospital with Covid for 2 weeks my check I received That never worked…

wife went to regions bank to deposit an Escrow check for 7,500. Into my savings account back were the money originally came from. But since we have separate accounts they told my wife she couldn't deposit it into my savings account.

She was told we both had to be there because both are names on the check. So both of us go up there and my wife signs the paper and I said be sure to deposit it into my account. Not my wife's mine.

And they still deposit the money in the wrong savings account. I'm currently going through a FHA loan that requires me to prove where the money comes from. The next day while at lender's office I saw that the money was not in my account.

The I found out they deposit into my wife's savings not mine. This is just one of many others issues we have incurred at this…

Regions Bank Mr. Grayson Hall, CEO 2050 Parkway Office Circle Birmingham, AL 35244

Dear Mr. Grayson Hall:

I am contacting you as I am a very unhappy Regions Bank customer at this point with deal with my local branch. I opened my account at Regions Bank in Houston Texas at 1100 Old Spanish Trail, Houston, Texas 77054 on October26, 2021. I opened due to a promotion I saw online to switch to Regions for a $400 bonus. I went into the bank and completed opening the account with Shantel Rodriguez. At that time, she offered other services to me as I was transferring my business from another bank. The branch manager Richard Pena even came out and talked to me about my mortgage and gave me info on possibly moving more of my business to Regions. • I was transitioning from another competitor bank…

I am a new customer and I’m ready to close my account and it hasn’t even been a month yet. I wish I could give them no stars at all. I’ve been going back and forward for a week about my account being placed on hold.

I went into the branch on Elysian Fields in New Orleans where the woman made me sign something and then stated I should be able to use my account by the end of the day. Well now it’s another day and I still can’t use my account.

So I called the branch today and a lady told me she was submitting a ticket for it and would call me back. She never returned my call so I called back and the person who picked up said nobody there submitted a ticket and that nobody recalls speaking to me.

Then she proceeds to place me on hold until the branch closed. I am irate and upset at this…

My husband passed away and I needed to close his safety deposit box. Doing so in Hilton Head SC was easy. In Florida at the Indian Rocks branch they will not let me close it even though I have his death certificate and my PROBATE PAPERWORK!!!!! Completely unprofessional and impersonal.

I have what I need so explain why I'm being given such a hard time????? Your rules should apply to all of your branches. Again, I have everything I need. I would never bank with such an incompetent bank.

I called my local branch to get my balance? A lady named SOMEANA? Answered. I ask her if she was ready for my Acct. #. She interrupted me and said she must ask Security Questions first!! I ask if she could speak up?

Sounded like she was in a tunnel a mile long, and I could not hear her? She appeared to be a Foreigner, terrible english! She said NO to my Acct. #, She must ask Security Questions first? I said How are you going to ask questions if you don't know who I am???

She got totally upset and HUNG UP ON ME!!! I called right back, she answered, and I said YOU hung up on me!!! She hung up on me a SECOND TIME. I called back again and she let the phone ring about 12-15 times, and I'm Fucking Serious.

She answered again, I said I want to speak with the Bank Manager! She said they were…

I been sitting in my car for 20 mins so I come inside only 1 worker inside and 1worker at window this is crazy please take care of this I been inside for 15 mins and still in same spot ...when they take there dinner break it only leave 2 people here onel inside one taking care of window the busy part of the day and they all gone to dinner help me and all the other people standing in line it's sad ur a bank it should be fast because we all thins to do in live

I would like to file a complaint on the gunbarrel location in Chattanooga Tn on Thursday 6/16 i came into the office because i was locked out of my online banking at this time all of my accounts were working fine. I sat down spoke with Brittany and explained my account situation and she advised that she would have to get with someone else and she would call me back no later than 6/21 due to the holiday it is now 6/30 and

i have received no follow up and no communication from Brittany. I am a working single mother monday-friday 8-5 and i am a supervisor i should not have to hound an employee about things that they say they are going to do.

When i came in i did not want to work with this woman because i heard her on the lone apologizing for not following up with another customer. I work…

Deposited my paycheck 6/28/22. Won't clear till 7/7/22. Been a customer for years and never had this problem. I am an OTR truck driver and I will not be able to go to work next week because I have no food to take on my next trip.

I can finally stop using overdraft but now I am being force to do so. I expect my bank to help me grow financially not keep me in poverty.

I am a customer in Selma, AL and they recently built a much smaller branch. I just waited 20 minutes in a lobby full of customers because there were only 2 tellers in the branch. There were at least 16 people waiting...got no service and left.

Something needs to be done about this branch

I opened an account on Friday June 18th and made an in-person deposit of 200$ at the branch. The lady that helped me handed me my check card and said it was active and ready to use. That was at 9:55am.

From Friday all the way until tue June 21st I could not use my card for purchases or gas or even pay my phone bill, I called the customer service department 4 times and each time I got a different reason as to why my card would not work. On Tuesday June 21st at 330pm I stopped by the same branch and was given another different reason as to why it wouldn't work.

The teller said she submitted a ticket and within 30 Minutes my card would work and my money would be available 3 hours later it still would not work. And I deposited all my money and have no access to it.

I have never had this…

I have had a checking account with Region Bank for three years. The bank where I opened this account with is 51 West Bay Street Jacksonville FL 32202. I have not had any problems when Mrs. Dorothy was working there.

A new crew have came on and now I can't get access to my money or bank account. I had my paycheck deposit into my checking account on Friday June 17 2022 and also had money in my account and the ATM machine refuse to let me withdraw my money.

And when I call the 1-800-295-8472 it told me that my bank account was closed. And I don't understand why is my account closed and I was able to deposit money into my account Friday 06/17/2022. That means someone at this bank is tamping with my account.

The two individuals that works there now is Carlos Diverge and Amy McFadden Williams…

On 3/04/2022, I deposited a check that was written to me by my insurance company for my roof repair. Unknowingly, I did not know that my Mortgage company name was on the check. I deposited the check in the ATM.

I received a letter in the mail 2 days later stating that the funds will be put on hold because the mortgage company did not endorse the check. Instead of Regions returning the check to me for incomplete endorsement, the deposited the funds and put it on hold.

I was told by Regions that they did not have access to the check and could not return it to me. I was told that I could just wait until the hold was up and that the funds would be deposited. Well, that wasn't true.

So, as of today, I still do not have the funds to repair the roof. ),filled out and faxed countless forms as I…

I usually receive great customer service at this location, but today was different. I'm not sure if the young lady was having a bad day or not, but her attitude was terrible.

I am a new customer with Regions and already I am regretting it. I made a deposit today with a check closing out my old bank account. The check was for $1102.32 with a "cash back" of $302.32 which makes for a total deposit of $800. Checking my account on line I noticed they made a deposit of the entire $1102.32. Contacting customer service was a total waste of time. I expect a bank to make accurate and correct transactions to my account and when they do not and when they do not take the steps to correct it I WORRY about my choice of banks. Following is the chat: Good afternoon Philip. Thank you for Messaging us. How can I assist you with your checking account today? Lisa A - 2:08 PM I am new to Regions and I hate to start off with problems but we have one...

I made a deposit today with a…

I deposited a check for $2,300 on 5/31/22 and I was informed there would be a 10 day hold. On 6/9/22 Regions Bank froze both my checking and savings account for fraud. I sat in the Lakeland Fl office for 5 hours and still my accounts remained frozen even though it was verified the check has cleared the other bank.

On 6/13 my savings account still remained frozen. I worked with Kimmar Davis, Nancy Boatwright and Christopher Watkins who was in the St. Petersburg office. I was assured on June 10, 22 that I would be able to access my money and I was not able to.

I was in another city on 6/11/22 without access to any money. I called the St. Petersburg office again on 6/13/22 and spoke with Arnold who continued to talk over me, mock me, berate me and said “oh Jesus Christ” to me.

This is by…

This is in regards to the Regions Bank at Pier Park, 15501 Panama City Beach Pkwy, Panama City Beach, FL 32413. Almost every time I go there to deposit money in the atm, the deposit option is unavailable. If I ride down to the east end of the beach, to the other Regions, their deposit works every time.

I live on the west, and it's hard to drive through all the traffic, to the bank that is way out of the way. The other day, I pull up at the Pier Park location, and the atm deposit is disabled again.

I go into the bank, stand in line for almost 30 mins, with one person working the inside, while another just sits there doing paper work watching people lining up out the door. One person was working the cars on the outside, and was trying to help inside too.

The person doing the paper work,…

I have attached a copy of my bank statement. Please look at it so you can see clearly what I am talking about. Your customer service reps seem to not understand the problem. The last 4 cards mailed to me have not shown up.

I have spent an hour on the phone with Regions Customer Service today trying to get them to remove the word Postal Code from the mailing address. Everything else is correct. Four different reps have told me today that I will have to go to a lawyer for a certified copy of my signature and a written request to remove the words POSTAL CODE from my address.

One of them said it was a maintenance problem. I have never seen such incompetence in my life. Regions makes a computer error and I have to spent my time and money trying to fix it. I am in Canada now for may more months…