Sonic

i went to sonic tuesday waited 25 min on my order pulled out tired of waiting gave up when we pulled out a worker was outside i ask if something had happen never got my order she ask if id wait to let her go ask manager when she came back she gave me my order my husbanded her money but never got our change i will never go to corinth, ms sonic again

49 LG speciality drinks". But YOUR LIEING..... It's only before 10am and does NOT say it in the small print eather. Nothing about only before 10am. You have kids working here and they have to argue with adults about the fucking price because you are too stupid to do it right and open .

Shame on you for putting kids in this position. Shame on every single one of you incompetent assclowns. I will NOT visit Sonic untill this is fixed and I will post this on Facebook and every other social media I can get exposure on. Shame on you.

I have supported sonic for years enjoying the products. I now have stopped at the 2313 W. Pawnee in Wichita Ks. twice after work. 04 the last two times. 35 cents for a very small amount of whipped cream that would take a lot of small topping for a blast!

I hope you can justify this and will go back to including whip cream on Sonic blasts! Thanks, Troy

I went too the Sonic in Albuquerque 2815 Coors 505-873-4516 on July 06 2019 called comments and concerns at 1-866-657-6642 on July 8, because my popcorn chicken was very hard my dog was in able too Chew it , they were cold all my order was horrible. I'm still waiting for someone too contact me. I hope something gets done

This is the worst Sonic ever!! The manager needs to be fired!! Their ice cream machine has been down over a week!!

Everything was crowded; barely any people here so went to one in crum bum part of town. 1st mistake. Slow, don't answer button - 1/2 drive thru menu signs don't work, Unclear menu. Get 2 double cheese burgers nothing on em but cheese, buzz in (3 times) lady says that's how these things come.

Told her menu doesn't state that; she says whoever took order (only 2 people there) should've told me that. Told her still not satisfied (she offers nothing) She comes out Big Tattooed Moose lookin' woman looks like she's ready to hit someone.

got refund as I didn't want her spitting in my food.

Polaris location in Columbus, Ohio Third time going to this location to get the cake batter shake. 2 times we were told the truck didn't come, this time an extremely rude girl said they were out. When asked is this location ever going to have her response was " I don't know I'm not the manager " At this point done with this location even though it is the closest to me.

I'll either go to the Stelzer location.

I live in Panhandle Tx and the Sonic here is the nastiest one I have ever been in. The food is horrible and so is the service. You go in there and see people standing around when the tables out front need to be cleaned off.

Order a drink and it takes 20 to 30minutes and no other customers there. Maybe you should send an undercover boss here.

Hello I ordered off Uber eats from Sonic in Bayonne, New Jersey. They order I received was wrong and my Uber driver went to go get the right order but never returned. So I called the Sonic to express my complaint but the phone just kept ringing.

This is unacceptable and had never happened before when I ordered from there in the past.

This is not a complaint about the food. I am complaining about the arrangement of the stalls. Some of them are almost impossible to get in and out. It's almost like the signs are crooked. Today I scratched my vehicle as I was trying to back out.

I can tell it happens all the time because the signs are scratched and dented. Please do something!!! Vehicles are expensive.

The food and service at my Dyersburg, TN Sonic are awesome! My complaint is that I never carry cash only my debit card and I can't tip the servers who bring my food out in rain or shine. I pay at my car by choosing pay by card and I'm not given an option on the screen to leave a tip.

Do you know how bad that makes me feel after she has walked thru the 90 degree weather to bring my food and I have no cash nor do I have an option to leave a tip by debit card? Y'all are the only ones in this town that don't have an option to leave a tip on debit card! Fix this! They depend on tips!

Drove thru the Sonic on 4500 Golden Triangle Blvd in Keller Texas and no one asked for my order at the speaker so I drove up to the drive thru window. No one was working at the window at 7:15 am on June 13th, 2019.

I honked my horn and still no one showed up. I sat there a couple of minutes and finally saw a lady working inside. She looked over at me but did not come to the window. I waited a little longer then finally drove off.

There was another car behind me which I'm sure had to drove off too. Apparently the drive thru employee did not show up for work and neither did the manager. Never had this happen before at any drive thru. There should of at least been a sign on the speaker that the drive thru was closed.

There were 3 or 4 cars in the stalls so maybe the lady was only helping…

My son can't get transferred to another store he's done nothing wrong manager been petty and very nasty if he wants to be petty I have Video

Ok no problem. For the last 2fridays including last night your shakes are advertised as half off after eight which is your big draw for summer. then I order my shakes after she takes the order she tells me we have no ice cream.

So I say I will wait. She says oh no there won't be ice cream for at least three hours. what kind of sandwich fries or tots and what drink can I get u? I order a combo. As I am waiting I hear the same conversation with everyone.

This is same thing happened last week too. Something needs to be done about this. It's not fair and it's hurting your business Thank u Barbara Allinder 316 Oakley Kansas City MO 64123

I come to Sonic every day to get a sweet tea and most days I get food. I have been to this Sonic for 3 days in a row and there tea machine has been down. How can this be?

It shouldn’t take 3 days to get it fixed or replaced. I’m very disappointed

They answer the speaker then ask for you to hold for 5 minutes! Then they argue with their “customers” about a text they sent out at 9:08AM for 99 cent cheese sticks. They yelled at me and treated me like a I did something wrong to the point my 2 year old was crying from the way I was treated.

Oh this was for his birthday we ended up leaving at 25 minutes. Then I message social media then they told me to do more “work” by filling out a form then it’s been 24 hours and no response back. You Georgia locations suck.

This happened at the loganville location. This is a company who clearly doesn’t care about their customers.

Order the head ask the girl to bring me a napkin and Spoon she said okay she had to go back inside and get it still waiting 10 minutes later came out and brought order to person next to me still no spoon or napkin very poor customer service thank you

Waited for 5 minutes in the Drive-Thru with no response figured maybe the speaker wasn't working. pulled over to a stall push the button waited another 20 minutes without a response. f****** ridiculous

Have been to the Sonic on West Beauregard Ave San Angelo, Texas twice in the past week. I ordered a combination order first was a double meat burger and asked to upsize the drink to a Route 44 and both times they tried to charge me for the combination plus the full price of the drink

If the site needs to make more money they should go a different direction or take the signage off the order machines that state to upsize drinks add $0.70.

Last order the hop went back in and was told by the manager I did not know what I was talking about. I cancelled the order and drove away

Poor service

My husband & I went to sonic last night bought 2 burger meals and had them special ordered. We didnt want certain items on them and got fires and 2 shakes. The burgers were ice cold as if they were sitting there all day and the fries were cold too.

they were the worst burgers we have ever eaten. I dont frequent Sonic but know their shakes are good. 29 (which was to include a drink and we spent another $1,70 on each shake. This is a terrible place and cant believe its still in business.

Its suppose to be fast food, but I thought heat was involved. TERRIBLE MEAL FOR THE MONEY. TOTALLY UNSATISFIED. I WANT MY MONEY BACK EXCEPT FOR SHAKES! There needs to be some retrobution for this horrible meal. I cant recommend it ever to anyone.

And the President, Claudia San Pedro, should be aware of…

I was at Sonic on 6/3 about 4PM ordered a crispy chicken sandwich and a fries at the one in Lancaster Ohio. EdyY RD. Went thru the drive thru which they were very slow, waited in line about 15 minutes..

when I got my order and got home it was a cheeseburger. but when I got up to the window when she handed me the bag she verified it was a crispy chicken and fries. I tried to call sonic all evening and phone rang busy. I am very displeased.

I am very displeased and then tried to call them and phone was busy all night. Thanks for your time in reading this, Very displeased customer.

, Westworth Village, Tx. The screen didn't work on stall #3. Our order wasn't bagged properly and I asked for a bag for foot long coney. I asked to speak to the manager and was ignored. We are handicapped and can't carry everything like it was brought to us.

Never I have been done this way at a Sonic before. The manager needs more training or fired.

The food was presented as very sloppy and nasty.manager did not apologize just ask me if he wanted me to throw it away

Sikeston Missouri Sonic is awful everytime you go they will leave you sitting there for 35 minutes before answering the speaker to order food ..then you get your food and its cold or isn't right.But im not going back they will have 4 cars there and they do the same thing .

Everytime I go to Sonics they are messing up my orders I make via app or when I order at the drive up window

Emory Price, in Danville, VA was rude, cussed me out and refused to take my order.He smelled like pot smoke, was falling asleep taking my order(messed up on pills most liely) and was barely able to keep up with my ordr, much less get it right. This young man doesnt deserve to have a job

Monday 20 May, 2019 I stopped at Sonic in North Las Vegas, Nevada on Decatur Blvd. near Craig Road. M. Ordered Chicken finger dinner and bag of ice, total was $11. something. Paid with credit card. When I got home found that my receipt was not in bag and the chicken was burnt.

It was late so I just went to bed. Burnt food and no receipt is a sign of bad training. It is also poor customer service.

The same person that takes my orders gets rude with me and argues with me about the order that i wanted. The first time she gave me the bonless chicken wings and there was 11 and not 12 and the second time I ordered a Extra long chili cheese dog.

She gave me a chili cheese dog. Her name is Jenny and location is 14502 FM 2100 crosby Tx 77532

Good day and very dissatisfied with your staff at the corporate office in handling those gift cards to me and here is my mobile phone number (954)348-3911 and thank you.

I live in California in that area there is no sonic, and I had the opportunity to try it elsewhere and I love it, but this time it was horrible service, we arrived and touched the bottom and they ignored us, we waited a long time and they did not take care of us, I called them again and they ignored me again it was 6:40 pm. and nothing else MAs to my other car with me had the same experience and I RGM Taco Bell and the truth if service leaves a lot to say horrible the truth

The Sonic on Vann Drive in Jackson, TN needs help. They have a good morning crew during the week, but the evening and weekend crew is horrible.

For instance, yesterday, 5/08/19, @ 5:38, we waited 12 minutes to get to the drive through window to give our order and there was only 2 cars in front of us. When we got to the window it took them another 4 minutes to ask what we wanted. Our order was simple.

1 large unsweet tea easy ice and 1 large sweet tea cut in half easy ice. The girl ask us 3 time. 41. I said no, we need 2 teas. She said wait a minute, what stall are you in.

We are in drive through. This is not an unusual occur. Every time I order from this Sonic, I check to make sure that my order is right before I leave the window. Usually, I end up with a sweet tea instead of an unsweet…

I went through the drive through at Sonic in Kernersville, NC Friday afternoon around 2 PM. The line was long so I was hoping they were making fresh food. I ordered a # 1 & # 2 burger combo. The burgers were burned, cold and tough. The tater tots very cold. It appears the food was sitting there for sometime under a cold heat lamp. The drinks were 3/4 ice. That is normal. I live 5 minutes from the restaurant. The food should have at least been warm.

This used to bea decent restaurant bet the last few times I have been there it is going down hill.

Went to two different locations both locations denied me the two for 10 promotional offer that was offered online. second of all management look at me like I was crazy or something they didn't know have a clue of what I was talking about I really wish corporate would get together with their managers and all be on the same page,so it doesn't make it hard for the customer to have to put in an order or have to justify their promotionals that they specify online.

To Whom It May Concern:

Was at the Sonic in Parrish Florida for lunch on Tuesday, April 30th, and ordered the Classic Grilled Chicken Sandwich. The chicken was very tough and wasn't able to bite into it to eat it. I usually enjoy eating at Sonic but this experience has changed my attitude toward eating here. Sorry, but I won't be coming back to dine here anytime soon.

We pulled up and ordered at the Sonic in Jasper Tennessee. We waited about 20 min. My husband called back in they answer the intercom but never replied after my husband told them the problem. Then they came out with are food.

As we were waiting a young girl went in the sonic carrying a small child. Then she came out carrying the baby and took an ice cream cone to a car. Then went back into sonic. This was the most unprofessional time I have ever spent at a sonic.

The management was really slacking.

Order a bacon cheeseburger on toast it had babecue sauce and I wasn't told it had barbecue sauce and wasn't on the sign when I called to complain the employee was very very rude will never eat their again and will put my experience on social media

M. The ad on the menu board said with tots. When the order arrived there were no tots. I called in and ask if the BBLT came with tots. " I did not appreciate this rude comment. There was no attempt to help, only the implied comment that the tots should be ordered separately.

That is not what the ad board says, so either the ad is wrong or the young man was just being rude! We usually have a good experience at Sonic, so I wanted to let you know that there was a problem with this person's customer service!!

Thanks in advance for your attention to this problem. Sincerely, Sandy Hamilton Box 493 Burkburnett, TX 76354 940-781-0513

This is the third time I have ever eaten at a Sonic, and the third time I have been very disappointed with the service I have received. On all three occasions, at three different locations, the staff had managed to get at least one of our orders wrong in a family of four, and our orders were not all that complicated.

Mostly, it stuff like burgers where we requested no sauce, but the sauce was added anyway, or items missing from the order, such as French fries. I have also been very unhappy with the “speed” at which our orders have been processed.

Compared to other fast food burger joints, Sonic has been much slower. I would say we’ve averaged close to 15 minutes waiting, which is FAR too long for a fast food establishment, particularly when maybe ¼ of the stalls were occupied with cars,…

Someone really needs to get a grip on the Sonic in Trinidad, Colorado. Since the manager, Cindy left it has been horrible. Service is horrible, food is horrible. In Aug of 2018, I sent a complaint in regard to the chicken in my wrap being absolutely raw, which Sonic responded to and I was given a free meal replacement.

) My lunch buddy and I keep vowing never to return again but there are so few places to get a quick lunch in our small town that we eventually go back, much to our dismay. I drove through and bought a bfast burrito with fries this morning around 9:30.

Burrito was good but the fries looked as though they had been there since last night and were horrible. No one working in that store would have eaten those fries if they had been given to them for free. A co-worker also went…

I don not like cheese on my burger, so I typically order a #1 cheese burger with no cheese, no lettuce, no tomato, no mayo. . Tonite, I got a receipt that says I paid for a #1 combo no cheese, add mustard, mayo, and ketchup, lettuce, tomato, and onions. AND to date, the Sonic on lower Cantrell Road in Little Rock has never been able to produce what I order as it is stated on the receipt. Sure, I can get a burger with only mustard and onions, but there will always be cheese, too.

Tonite I decided to go easy on the staff and ordered a #1 cheeseburger, no cheese, period. Thank You, YES , I'd like lettuce, tomato, and onion. But no cheese! And the staff correctly restated the order, then asked if I'd like ketchup and mustard, too. So I said sure, and she said ok, all 3: mustard, mayo, and…

Went to your sonic on west lake mead in las Vegas Nevada yesterday and got a banana split and cherry lime are. Went today they don't do them what's up drove out my way now they don't very upset

Me and my sister in law stop at sonic in columbia ky at least 3 times weekly yesterday we stopped and when we got our order mine was wrong I ordered a plain hamburger nothing on it when I got it it had cheese on it so I had my sisterinlaw to hit the call button and tell them so she did they said we will have you one right out well they did but they also took the one that was wrong back inside with them and

we were sitting right in the view of the window we saw them take that burger that I had already touched that was wrong and they put it back under the heat lamp to serve to someone else later , there was also a lady sitting next to us that had ordered something and they got that order wrong also but they took it back inside as well and pored whatever it was out of the wrapper and then…

Arrived before 2 other cars hit red button before other cars and they were waited on before us , they are also way under staffed

If I could give a 0 star I would. The Sonic location Sumiton, Alabama anytime you go to order at this location you are guaranteed they will be out of something you order. There is no excuse why they should be with out any food, ice cream cones, cream, ect..

This is just very poor management of the inventory.

The lady when we pulled up to order was very rude and the whole time we were ordering she was laughing on the speaker.

My grandson is an employee if Sonic also a Senior in High School. i have been a manager over 15 years you never treat your employees that way someone needs to speak to her about protocol not not professional at all had to come right back and

pick him up she is not good for teamwork I would like someone to address this matter. Thank you Doreen Bowles

I reside in Los Lunas New Mexico, on two occasions this week I have gone to Sonic at 6am for breakfast and both times it has been shutdown. There was an employee today inside of Sonic literally ducking down under the counter trying to hide instead of opening the establishment.

She was in a white Dodge pickup which was parked outside. All the lights were off. This is poor customer service. I was a Pizza Hut Manager for many years and that is just embarrassing that someone would report to work, clock in, but not be working.

I would immediately replace this employee. She is costing you money and business. She is also stealing money by clocking in and not opening up the business as it should be open at 6am. That is also false advertisement. I go to Sonic almost everyday to get something to…

I am a Sonic fan for a long time, but the Sonic in Pensacola on Warrington is the WORST. I went there Tuesday and ordered a cheeseburger with NO LETTUCE and I got home and had enough lettuce on my hamburger to make a salad.

And this is every time I go there. Last time I got 2 foot long hotdogs and when I got home the wieners were like rubber, they were old I guess, we thru them away. I also got 2 large cherry limeades and they had no slices of lime and no cherry in them.

The tall black guy that works there, I think his name is Clinton(because I have reported him before) is always so rude. I asked him for some napkins and he closed the window on me, I blew the horn several times and he just laughed at me thru the window. How rude.

I have reported him and he is still there. Amazing. As…

I went to Sonic # 5928 on March 28, 2019 and ordered 3 meals a #1 with mayo tots & tea, a #1 with lettuce & tomato only tots & tea, a carhop classic with lettuce tomato onion & Jalapeno with tots. Th burgers were burnt, there was no lettuce or pickle on the first #1 & on the car hop there was mustard & ketchup.

I ended up making 3 trips back to Portageville & on the 4th time we got home the order was still wrong. There was still no jalapeno`s on the car hop burger & the # 1`s were still not right we gave up & threw our food away.

00 in gas running back and forth from Marston, To Portageville Sonic. I am very disgusted with this & o not plan on doing any more business with this store. The manager ( a guy I don`t know his name was very hateful)!

I am an employee at the sonic drive in buffalo Texas and I have been treated unfairly by the General manager and his daughter that is also an employee and for example I have been told that I can not have my nails done in which I do not handle the food and I have my nails done professional for the better of my appearance as a carhop and there has been other carhops that have had there nails done and they were told nothing I feel that they are always trying to make me feel as that I am not equal to the other employees there has been several times and

didn’t situations where I have been treated unfairly and not equal to the other employees and I also am treated like I’m stupid and I am not stupid and should not be treated in such a way I like my job at sonic but I am very upset for the way…