Sonic

We were at the sonic and went to use three different order stalls and despite after waiting for over 10-15 minutes at each no response was given. To be noted there were multiple cars in the stall and during the time we sat there waiting not a single employee was ever seen outside.

Additional complaints include: slow service, cold food, and incorrect orders. The store in question was the one at |915 SW 2nd St, Tulia, TX 79088|

My card was hacked and was charged about 10 times for sonic items I didn't order. The bank took care of the charges but Sonic corporate told me "Sorry you can no longer use your card here anymore". How does this make any sense?

I ordered the burritos we wanted (breakfast) then asked if Sonic had changed the recipe for the Salsa . I got a "no it's good", I proceeded to tell him we got salsa that was like water last time, which we did.

Then he proceeded to argue the point - "no it's good". My order was to my car in less than 2-3 minutes. It was almost 11:00 am. 5 miles away. So when I got home I opened mine, I ordered the same thing I have ever since Sonic opened.

Sausage egg and cheese breakfast burrito. I got a barely warm hard, dried up cheese BACON burrito !! I called him - he argued AGAIN. Said I ordered bacon - I NEVER order bacon because it is usually half cooked so I order sausage. ALWAYS!

He proceeded to basically call me a liar and said every burrito is fresh cooked. I am furious at this point - Never…

Price Gouging!! Live in a small town in the Bootheel of Missouri. 50 for a large. You can drive a 200mile radius around us and there’s no other town in Tennessee, Memphis, Jackson, Poplar Bluff, Mo , etc that prices are this high for drinks!!

The services on top of all is exceptionally poor as well. They’ve had good service in the past but with change of employment things got really bad. They worked a couple of the best employees to the point that they quit!! 06.

Sonic use to be my favorite place of choice for drinks and treats but not in Portageville, Missouri!! Either the Owner is “Padding his pockets very well or the Manager is getting her cut of sales by raising the prices like this! Something is going on!! Ridiculous!!!

Don’t say it’s because of taxes within the city like they have…

I order on Mobil app today around 5:30 I took a screenshot of the confirmation because sometimes the app will not load at this sonic location. It said to arrive by 5:45. I got there at 5:40 called over the speaker to let them know I was there because of course the app did not load.

The girl said you’re order will be out in a moment. 3 cars later & 30 minutes I still had no food. I called back again on the speaker saying I just wanted to check on my order because I’ve been waiting 30 minutes.

The new girl apologized and said let her check. She asked for my name and said she did not see my order. She came out to see my app and I explained it was not working but showed my confirmation.

She said she would get the manager- the manager on duty a white male (that was digging in his ear with his…

I placed an order through the app, checked in, and my name came up on the screen. I waited for about 10 minutes before I thought my order didn’t actually go through. I placed another order, and the same thing happened.

When I called the workers out to my car, they were so rude and not willing to help me out. I showed them my payment history (where it shows the location) and my bank statement… they couldn’t care less.

Rude service, can't or won't take your orders correctly. Worst Sonic ever. Location on South Blvd. In Edmond Oklahoma, won't ever be back.

Ex boss is banning me and my friends from the property I guess cause we quit on him

The gentleman refused to give me my debit card receipt. He was very rude.

CAN YOU TELL ME WHAT IS GOING ON WITH THE SONIC DRIVE IN ON LANCASTER DRIVE SE SALEM, OREGON ALL INFORMATION PLEASE! NO LIES FROM THE CORPORATE OFFICE IN TULSA,OKLAHOMA! PATRICK MALMSTROM SANDIA2144@YAHOO.COM

I have been going to local Sonics every week for two blasts. Always have been good. Tonight they were like water or milkshake consistence. You could have eaten thru straw. I think the mixture was improper into machine or something.

I want a coupon for two new ones as not good.

Just ordered a Reese's sonic blast and asked for extra reeses, and yes I was charged for it. But you get half way down and low and behold there is NO reeses, this isn't the first time either. Something needs to be done, because paying extra and not getting what I ask for is not right!

To pick up a drink that I had ordered through the app I'm setting here watching 3 cars that pulled in after I did then after I did and they got waited on and I was still setting here I stopped one of the girls and asked her why I'm not getting my drink she copped an attitude with me and I told you what that is not acceptable they're not doing their job they have people that are rude that should not even be working for a company and

I And I asked to speak to a manager and I'm still setting here and this has been 3 minutes later and she's never even bothered to come out

Yes I have been getting sonic ice for years because My iron stays low and I crave it but last few times I went got crushed ice it has changed I’m not only one that’s upset about it there are hundreds it’s awful there is nowhere in Savannah tn to get crushed ice

Decided to go through the drive thru at sonic on 116th in owasso oklahoma and ordered a number 3 with no mayo add ketchup and mustard and a number 4. On the way home I took a bite of my burger and couldn't figure out what was on my burger so I had to wait til I was home when I opened my burger I realized it had a huge glob of mayo on it no ketchup and mustard.

So I called the sonic to complain about the issue and I have been working on my feet none stop since 7am and this incident happened around 1030ish the person who answered wanted me to bring back the food not knowing how far of the drive it was this was my only meal for the day and I told her that wouldn't work I wasn't gonna waste gas like that when they can fix it another day but she still said I needed to bring the food when I…

On Halloween, we were at work at a remote Emergency Room facility. One of my coworkers tried to place an order on the app and when she finished, the app went down. She called the Center, TX Sonic and they said that they shut the app down because they were getting overwhelmed with drink and corndog orders because of the specials.

She asked if they'd take the order over the phone and honor the discount, at which time the employee said no. She told him that they just lost our business. About an hour later, we learned that a Sonic employee took 50 corndogs to a local party he was attending (this is a very small community).

It's not my business whether he paid for them or not, but when you shut customers down because you're overwhelmed, then take the food to a party you're attending, that's…

We keep losing Tuesday special, because app doesn't work. Have ordered and gotten error, when and no one answer speaker to tell us they had our ordered, when somewhere else and lost my money. Lot of the time it tell us to go to another town.

Please fix mobile ordering or offer another way to get specials.

This is about the 5th time I have sent complaints to you regarding your location on Beltline in Desoto. This location is a DISGRACE to your company. I live close so I keep trying this location in hopes that things will change.

I stopped by there today and was told from the stall speaker that they were only serving through the drive thru. Although there were several cars at stalls waiting for orders. I went to drive thru and sat for 10 minutes waiting for a voice to take my order. NOTHING!!!

So I left and came to the location on Hampton in Desoto and was treated very professionally and they even seemed to appreciate my business. I am letting you know once again that the Beltline location in Desoto is in dire need of TRAINING!!!

If I ask for ketchup and bbq sauce on the app. Please pay ATTENTION!!! Get to my destination and have corn dogs with no sauce. My grandson doesn’t like his corn dog dry. Nothing that pisses me off when you ask for something and they don’t give it to you that makes it poor customer service.

This was at the sonic North University in Carencro.

We have been a patron of Sonic for forty years and have never been so disappointed. Ordered 2 of the chicken Tender five strip diners got home and this is what we received. See pic. Well don’t see image. Won’t accept any larger than 2 megs.

Chicken strips were fried in old grease and we’re not strips they were nuggets, tater tots under cooked, the bread is not Texas toast and the strip batter was nasty. 99 bucks. We will NEVER go back.

We ordered food inside the location and were told 15–20-minute wait. There were several others inside waiting for food. Two separate people who had ordered food at the car hop came in to complain. One customer had been waiting 40 minutes and the other one hour, both hadn't received their food yet.

Our food order was finally brought out 35 minutes after we had ordered. I was very specific with my order. Requested the fries be hot and the tots be well done, both were cold. all the burgers were barely warm and one burger the #3 combo was requested no cheese and only mustard, pickles & onions, it came out barely warm, with cheese, no bacon and no onions.

When I tried to get someone's attention it took over 5 minutes to get someone to come to the front, then it took over 10 minutes to receive…

They do not a senior content discount nothing specially for seniors I am unhappy concerning this since things just keep going up in price

My friend went through the sonic on 21 and ever since the car hop Devin has been blowing up her phone and asking her to come over, definitely a weirdo do not recommend this sonic!!

Closing store before time because they didn’t want to serve a bunch of people on a Friday Night. Saraland, AL store

Most unprofessional hiring manager. Went to interview waited 1 1/2 then was asked to back two more times. Still waiting after I was told i was hired.

Burgers were cold Fries & tater tots were stail cold I returned fries and tots only to receive them to a stail burned crisp

ORDER SONIC CHEESBURGERS. THEY WERE STONE COLD. THE BUNS WERE HARD LIKE A WEEK OLD COULD NOT EAT. THREW THEM AWAY

The food was cold tater tots were cold. Burger was not hot meat was a bit charred only good thing was the iced tea. Everything went in the trash. Last time at this mt pleasant location north end.

Submitted my order via sonic app 15 minutes before arriving to pick up ice cream. Sat for over 20 minutes then order was canceled. 40 minutes went by before receiving my order. They forgot a item. They said the would be right back with order.

Waited a additional 10 minutes. Ice cream melting at this point.

On 9/6 we went to drive through it was busy We ordered food I had number 1 no cheese im allergic I asked them to check it but they just flung the plates cause was mad I asked for no cheese they did not pay

no cheese im allergic well when we got home. med put of the money I spent and still had no food managers don't car I fell I should be made whole again and send us a voucher 20 if there's no response I will have it escalted.

My address 777 s cline ave newton nc

The customer service was awful. It took 15 minutes to get two orders of Chili tots, a Cheeseburger and a Crispy Chicken sandwich. When ordering they were rushing it and they didn’t get the order right to begin with.

Overall, it was a bad experience for my first time at that location.

I got a number 11, I got 2 small tenders and one onion ring and 6 or 8 Tater tots this ridiculous. I didn’t get a child plate I won’t be back there is too many places to eat then to get riped off

Worst 11 + dollars I've ever spent Will stick with McDonald's Burger King or Carl's Jr Ordered a cheeseburger and fries both were cold bottom bun hard lettuce welted just the worst Very disappointing Sonic better get your crew on the ball at your Ammon Idaho location Just gross

My husband and I went about a week ago filed a complaint never got a reply ordered a number one no cheese no onions and fries husband got footling coney all way with tots we got home the burger had cheese im allergic husband's meal was all wrong and fries and tots were cold the response I got was they were shorthanded it may not be much money but we deserve to be reimbursed with a voucher or something we can go to many places but the response was awful

Hello my husband and I went to the Sonic in Amarillo Tx. The address is 4151 Hillside road. Some of the stalls were down so we decided to go through the drive thru to order our food. We ordered, got to the window, and the cashier asked us the wrong order while proceeded to eat.

He then asked if it was an "Order ahead". They never took the order down, so it was a hectic experience at the window.

This happened in Andrews, TX this morning. I ordered a Super Sonic Breakfast Burrito and a medium tea. 57 I believe. I got it and took it home. It was the size of your egg burrito that costs much less.

It had one tater tot, two small pieces of sausage, no tomato, no onion. I requested no jalapeno. I was also taken aback by the size of the medium tea. It didn't appear to even be an 8 ounce serving.

The burrito was positively disgusting because it was missing what makes it super Sonic. It hasn't been the super burrito for a while, but it normally was made with all the ingredients. With the high price of everything now it was quite annoying to get one no better than your cheapest burrito. Thank you.

Awhile back I ordered your new pickle burger only to find out they were out of the special sauce for it. I found this out after I got home. I let that one go. Now tonight my husband went up and got us the new broccoli cheese tots. No dipping sauce!

He went back to sonic and asked for the green sauce. They told him they were out of the sauce!! This giving part of the food is getting really old!! We live three blocks from the sonic so we tend to eat there often but this is ridiculous to not give all the parts of an item.

I emailed them called and always get put on hold i use online order app arrived on time my order took almost 30 mins food was cold then the day of 1 dollar chili cheese dogs i placed my order at the store in a a stall waited over 50 mins and the hot dogs were so over cooked sloppy put together and very cold its always rude service

Was very rude not listening to us when we ordered and the disrespect with the girls attitude and not giving us route 44 drinks and giving us small cups.

Sonic W street Wichita Ks lady with red hair glasses Gave me the wrong order on purpose

Well I went to get a hot meal it took them a long time to git it to me and it was all nasty cold not a bit hot I think they got it out of the trash all sonics have big big problems I don't think there should be a Sonic you have to what 45To a hour to get your order even if it's a drink or ice it's not hot it taste like it came from the trash they are all snotty to you just not friendly at any of them they don't do a good job and

yet they get payed to make you what for ever for nasty cold food or a drink that tast groos never put cherry of any thing you ask for it's done there way and not yours I don't see how any of the sonic can stay open CHK458 Tray:B laugh the hole time like it was so funny I will go elsewhere from now on Sonic is not the place to get food endless you want to get sick…

I went to the sonic close to my apartment that I go to on an average of once a day. I ordered a route 44 strawberry lemonade and tater tots. My debt card did not work at outside station, not unusual.

When they brought my order I gave them my debt card to run inside. A few minutes later the carhop informed me my card was not working and they would have to take my order back. I had just used my card a few minutes before at several stores so I know there was nothing wrong with my card or account.

00 order this store has lost my business when they took my food back and threw it in the trash.

It's awful to even think about going to eat at the sonic in Christiansburg va, they have horrible wait times and most of the time it takes 3 plus attempts to get your order correct. This is the 5th time consistently of this happening which is why I left a review /complaint.

On 09/22/22, I drove to Sonic at 7:00 am before going to work and it was closed. Went back at 1:30 pm and the app was turned off. " I asked why was it down today? The response I received was "because we are short of help".

Can't quite figure out what the difference is if an order is placed on an app or at the stall because the worker will still need to bring the order out or the person preparing the food will still need to prepare the food. It they can't use the app and drive to a stall, they still will have to prepare the order. Poorest excuse imaginable.

Are the betting on people like me not placing an order if they can't use the app. Great way to increase your revenue That's probably why the wages are what they are at Sonic. ), this happens all the time.

The app is turned off "a…

138 Union City Ga Horrible service. Always out of aomething. Closes during business hours. Speaker to order not working. Nasty

Everything was cold and hard .. I have asked many times for someone to contact me but to no avail I have not been contacted. I want a refund ASAP !!!

00 double meat cheeseburgers. This was a total of 6 burgers. The Sonic gave me bag with only 3 burgers in it. This happened twice. 00 order. So milk shakes melted in my car. Fries and tater tots cold. Meal was ruined.

I live 45 minutes from this location. So I will not be going there again. My order # or Check# 55016. Drive in 2912

I am in Kerrville, Tx. and we have 2 locations. Sonic I visit is at 1281 Junction Hwy. and since 2020 this location has had issues. Half the time we go to this location we leave without receiving our order because waiting more than 30 minutes to receive fast food is ridiculous. Tonight was especially bad.

I placed an order through the app and the drinks were supposed to be easy ice, confirmed on my receipt, and they were not. We got maybe 5 drinks of the soda and nothing but ice. ". Her name is Cassandra and she said if we had not drank the drinks she would have replaced them but we had the cups of ice with the ice still in them, FULL.

It was clear that the drinks were NOT easy ice, but she refused to replace the drinks. I would have let it go but she was extremely rude!! Bad for a…

Went to Chanute Sonic at 9 pm the employee wanted to argue with me as they made my order wrong I asked for the manager